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Has anyone bought one from their outlet center? Apparently they are customer returns. My question is, are they open box or refurbs?
Breakthecycle2 said:
Has anyone bought one from their outlet center? Apparently they are customer returns. My question is, are they open box or refurbs?
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Yes, people have bought them. And I think they are mostly just returned items. Probably all are good, just people hated the way they work out of the box.
Everytime I see one on the outlet website they are only available for store pickup. Has anyone gotten sears to ship them a "reconditioned" one?
Sent from my DROIDX using Tapatalk
I have an Outlet device - they are customer returns. As such, they could have scuffs and scratches depending on how the inital owner treated them.
I believe that these are "Closeouts" that you would see in the Clearance area in their Electronics section. As such, you have to pick it up in the store that you bought it from.
I bought mine online, got an email an hour later that it was ready for pickup, and then drove over to get it at Merchandise pickup. Mine was a first run, the previous owner had taken off the screen protector, but it was in good cosmetic shape. The previous owner actually had Androot on it, as well as Launcher Pro!
I've ordered one at sears.com and I haven't got a time to pick it up yet.
What do you mean it's returned items?
I wasn't able to see anything about returned item on the web site.
Please point it for me.
TIA.
Unlike roebeet, I had a pretty horrible experiences with the sears outlet. I to make about 10 phone calls to different departments and different stores. I waited for a week because they kept telling me the item will be "ready" in couple days. They all give me the run around. Even when I confronted them that me calling someone else will not help because I called that number already, they kept repeating what they just said untill I hung up. Half the time they could not find my order even after I gave them my order id, sale check number, my name, address, and phone number.
I kept calling the sears outlet customer service till I got someone useful that actually wanted to help me. I found out the reason that half the the people could not find my order was because they never check the "sears outlet" box when they searched with my order id. Because the last guy who helped said he had no trouble finding my order. He actually called the sears store that i was suppose to pick up the item from for me.
He got hung up twice by the sears store then came back to me and told me he will try again because he wants to get to the bottom of this. It took him 5 more calls to actually get to the manager of the sears store. This took him about hour and half. In the end he found out my order been canceled but nothing was updated and my credit card was still charged. I got my refund back but wasted a lot of time.
I guess the moral of the story is if you do not get a email in one day when the store are open. You should cancel your order to save yourself the trouble. If the sears outlet customer service cannot find your order by the order id ask them if they have sears outlet checked. Because there should be no reason for them to have to ask you sale check number, your name, address, and phone number to find your order.
Do the Android said:
I've ordered one at sears.com and I haven't got a time to pick it up yet.
What do you mean it's returned items?
I wasn't able to see anything about returned item on the web site.
Please point it for me.
TIA.
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sears.com (or a regular Sears store) is not a Sears Outlet store which is being discussed here.
Absolutely check your local store in their electronic clearance area....
All returns will go to the floor at a reduced price if it's just a return.
If the item has a problem, it might end up at the Outlet center.
I bought 2... 1 brand new at the black friday price and 1 returned.
Sammie
samielowe said:
Absolutely check your local store in their electronic clearance area....
All returns will go to the floor at a reduced price if it's just a return.
If the item has a problem, it might end up at the Outlet center.
I bought 2... 1 brand new at the black friday price and 1 returned.
Sammie
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When you say black friday price do you mean $379.99? The price on the sears outlet is $279.99. Because I would not buy this product unless its under $300.
This is actually interesting. I work for Sears and I'm in charge of processing high value returns between electronics/hardware. Our Sears Outlet site is simply a database of our 991 items ( clearence ). All sears outlet does is show you what stores in your area have that item at a discounted price, but it does also show what we have in our actual outlet stores as well. The only reason electronics get marked down is because they are last years models, or because they were returned/have physical damage/missing something.
One thing I can tell you for certain is that they are not refurbished. We do not refurbish computers ( or any device that stores personal information ) on a store level ( regular full line store, not a physical outlet center ). If the box has been opened and the customer has used it, it's not to be sold in stores, and frankly, even if it hasn't been opened, it's not to be sold either. It's supposed to be sent to a return center to be properly processed - and no, it will never come back to the store.
I mean, correct me if I'm mistaken but you guys have picked up these tablets at a discount at a regular store? They would absolutely not go back on the salesfloor at my store.
I'm not trying to spill secrets here, but it's a heads up for you guys. Frankly I'd love to know what stores are doing it, if I'm following this correctly. This is not only wrong for the previous owners but wrong for the second buyers. Which is why it's against policy. And like Roebeet said - how those programs were left on it - means it was blatantly processed incorrectly. This actually bothers me quite a bit...
I ordered a second gtab from Sears outlet @ 279. Picked it up at the Scranton pa store still I'm the shrink wrap. Looked unopened to me and not a fingerprint to be seen. The lady said it came from a pile in the back...? So I'm pretty sure I got a brand new gtab for 279.
This thread has probably ruined our chances of ever getting another G-tab for $279.
phfaty said:
This thread has probably ruined our chances of ever getting another G-tab for $279.
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Wait until after 12/25....
Just last night I found them online in the "Outlet". I was going to place order but I fell asleep studying. This morning, I wake up to place the order and...they are no longer showing up on the outlet website! Like at all! Do disappointed. I guess now I am stuck with the 101 as it was in my price range, but 2.2 runs like crap on it, so I read, and it will probably never see 2.3 or 3.0.
I hope searsoutlet is only sold out of them. I have been looking on the site everyday for about a week and nothing...
Anybody else know where to get them for this cheap?
localfinesse said:
I hope searsoutlet is only sold out of them. I have been looking on the site everyday for about a week and nothing...
Anybody else know where to get them for this cheap?
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They put them on the outlet site every morning (if available).....check often and purchase asap when you one near you...they gtab scooped up fast
phfaty said:
This thread has probably ruined our chances of ever getting another G-tab for $279.
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Mods, quick, delete this thread!!
harpua1980 said:
They put them on the outlet site every morning (if available).....check often and purchase asap when you one near you...they gtab scooped up fast
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Thanks for the tip.
Let this be a lesson to anyone before buying new or used accessories off of ebay.
I recently purchased a dock off of ebay and figured that i would share my experience. I have been buying and selling for years on ebay. This time I got bit.
I bought a dock and received it in the mail for my fascinate. The dock was actually the correct dock as well. I have one already at home and bought one for the office. As well the seller said it was covered by Samsung warranty for 1 full year.
I tear open the package, set up the dock, and go to plug my phone in and it will not. After inspecting around with the dock i realize the USB port is loose so the phone will not slide right in as it does on my other dock. and the phone actually sits off the dock slightly.
So it had the "1 year warranty from Samsung" Call up support and the tell my i need the hex number. Pull the hex number out of the phone and the guy tells me i need to power down the phone and get it from behind the battery. Ok. Fine. Hang up. pull the battery, and guess what same exact Hex number except in the phone software it shows an 0x preceding the rest of the number. I laughed and get back on the phone.
Now my experience gets fun... I speak to a rep almost immediately. she gets my hex number to validate i own the phone. Then puts me on hold says they will gladly replace the dock, but I need a receipt and Google payment will not be covered as an acceptable receipt. Ask to speak to a manager. Get put on hold for 25mins (most would hang up by now) Then a American speaking person picks up. He identifies himself as management.
He continues to explain that the policy for samsung states clearly any product must have a receipt to replace. He used the phrase "I must articulate that Samsung return policy states..." about 30 times. I then said you are telling me you do no honor your product. he said we do with a receipt. Back and forth several times, got no where. Ended up hanging up on him.
Moral of the story, if you buy off of ebay, your samsung warranty will not be covered for accessories.
I am highly irritated and amazed they would not honor their own product brand new out of a box because no receipt was with it.
Outcome: Even though the seller does not accept returns, I opened a case with ebay after he did not respond, and he is taking this one back and refunding me my money. So in the end it all worked out.
Honestly, I'm not surprised. With the amount of knock-off electronics products coming out of China, what's to keep people from getting an "OEM" dock off ebay that doesn't work, and getting it replaced with a genuine OEM dock via the warranty, costing Samsung thousands. By requiring a receipt, they can at least go back on the retail outlet you bought it from if they find that it isn't actually a genuine dock, but that's kind of hard to do with ebay.
Also, why didn't you contact the ebay seller about getting it replaced? That is the first thing I would have done, and if they wouldn't do anything, contact Samsung, and last option is dispute it via Paypal.
Yeah i have already contacted the seller and am waiting for a response. If i do not hear back by Friday i will open a dispute with ebay and paypal. His selling page clearly was false advertisement. But oh well it is always a chance you take when buying products off ebay. I am just glad i got it reasonably below retail cost.
Sucks to hear about your negative experience. You should always be careful in ebay and verify feedback and wording in the advertisement.
BTW American is not a language.
FDro said:
Sucks to hear about your negative experience. You should always be careful in ebay and verify feedback and wording in the advertisement.
BTW American is not a language.
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No but it is a dialect. So his statement is true.
Sent from my SCH-I500 using XDA App
Most warranties require the product to be purchased from an authorized retailer, and joe schmo on ebay isn't going to count...
Sent from my SCH-I500 using Tapatalk
Photoshop my friend, learn to use it.
Sent from my SCH-I500 using XDA App
Well even though the seller does not accept returns, I opened a case with ebay after he did not respond, and he is taking this one back and refunding me my money. So in the end it all worked out.
Good deal, glad it worked out for you!
Sent from my walkie talkie.
Yea if you buy though paypal and there is a dispute you'll get your money back 99% of the time. Paypal protects the buyers.
Sent from my SCH-I500 using XDA App
I can't believe it, so i just received my gTablet from Amazon, and this is what I received. What a SOB, I wonder how many people fall for this and don't realize that its a fake.
Any advice on how to get my money back without any hassles, because the guy is probably long gone by now.
Silo45 said:
I can't believe it, so i just received my gTablet from Amazon, and this is what I received. What a SOB, I wonder how many people fall for this and don't realize that its a fake.
Any advice on how to get my money back without any hassles, because the guy is probably long gone by now.
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WTF! This is definitely a SCAM!
Sorry you got taken.
I have always found Amazon to be extremely helpful. Anytime I call them to complain/return something, they tell me to keep it and then refund my money anyway. I have gotten a lot of free stuff over the years.
It may take you some hunting to find the phone number for Amazon customer service, but it could be well worth it. I would give it to you but I have it at work and have only called them from there.
However, the fact that the marketplace covers independent sellers means you are taking your chances in a lot of cases. I only buy from people who are enough of a partner that Amazon does the free shipping and I have never been disappointed.
Good luck!
Ouch! That sucks. I'd recommend contacting Amazon's fraud department and their customer service department and seeing about what recourse is available to you. If they're unhelpful (though I doubt they will be as I find their customer service to generally be pretty good), there's always that friendly little thing called a chargeback which tends to inspire greatness from companies to help you.
It could just be an honest mistake. If you assume that Amazon ships 100,000 items each day, and that they have an efficiency rate of 99.999 % of items correctly delivered, then at least one person is sure to receive a wrong item in the mail.
The more items you ship, the more someone is bound to get something they didn't order even with phenomenally accurate item tracking. Amazon is generally very nice about this sort of thing. If they determine that it is their mistake, and if you live outside the US, and the return cost is excessive, they generally tell you to keep the mis-shipped item and then send the correct one along free of charge in a few weeks.
That item looks like the ZT-180 I bought off Amazon some time back. And yeah it sux huevos alright.
Was there an order slip inside the box from the seller? If so & it says Viewsonic G-Tablet then I highly doubt it was a mistake.
The main problem is that it wasn't directly from amazon, it was from a third party merchant on their site. So it makes things just a little bit more complicated and time consuming. I doubt it was a honest mistake, after checking the sellers profile I saw he had like 90% negative feedback.
After calling Amazon(good idea BTW I was starting to get scared), they assured me that if the seller didn't help me out, that I would get a full refund. So I guess that's good news. I just hate to go through the hassle, and wait even longer for my tablet, I just wanna play with it already.
I hope woot! has another deal soon...
Silo45 said:
The main problem is that it wasn't directly from amazon, it was from a third party merchant on their site. So it makes things just a little bit more complicated and time consuming. I doubt it was a honest mistake, after checking the sellers profile I saw he had like 90% negative feedback.
After calling Amazon(good idea BTW I was starting to get scared), they assured me that if the seller didn't help me out, that I would get a full refund. So I guess that's good news. I just hate to go through the hassle, and wait even longer for my tablet, I just wanna play with it already.
I hope woot! has another deal soon...
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Yeah, like I said - Amazon has NEVER done me wrong.
Here is someone who may be interested in letting theirs go for a deal http://forum.xda-developers.com/showthread.php?t=1090546
Bestwholesalegem?
I filed a claim too, but haven't gotten it in the mail yet...figured it was a scam 2 weeks after ordering so i went out and bought one anyway
Silo45 said:
I can't believe it, so i just received my gTablet from Amazon, and this is what I received. What a SOB, I wonder how many people fall for this and don't realize that its a fake.
Any advice on how to get my money back without any hassles, because the guy is probably long gone by now.
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It looks like the little Army guy had too much to drink there
Was it from bestwholesalegem? I ordered one too. Im sure it will not be an actual g tablet tho.
However i did read this today
"If the buyer has received an item that is materially different and have not received a response from you with return instructions, he or she may file a Guarantee claim for the purchase. Once a customer is reimbursed for an order via the A-to-z Guarantee, Amazon.com does not obligate that customer to return the item they received. However, you are welcome to contact your customer directly to arrange for a return of the item."
Quoted from the amazon sellers claim faq
If you can get around the whole moral issue i guess you might end up with a free chinese knock off tablet to make up for your lost time.
Or the seller will ask you to ship it back. In that case its up to you either just ignore him and keep it (which you legally can), or ask him to pay for return shipping (you can include price of gas/"handling") and ship it back. He probably wont be willing to pay the 30-40$ for shipping anyway.
Yea the seller was bestwholesalegem I see some of you were also tempted by the low price. I wonder how much much money he maid off with ...
Well I'm gonna file a claim now, and see if I get a response from the seller. I was so relived when I saw that the purchase was backed by the Amazon A-Z Guarantee.
Time to look for a new one I guess.
Silo45 said:
I doubt it was a honest mistake, after checking the sellers profile I saw he had like 90% negative feedback.
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How does a seller with 90% negative feedback sell anything to anyone?
dfin13 said:
How does a seller with 90% negative feedback sell anything to anyone?
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... there's one born every minute
dfin13 said:
How does a seller with 90% negative feedback sell anything to anyone?
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He was a new seller and had no feedback when he started selling. I'm a seller on Amazon as well and we all start with nothing. The price wasn't drastically better than everything else ($269.99 + shipping), and you're not taking a monetary risk buying through Amazon, only a risk of inconvenience.
i am interested to know how you claim goes
and how long it takes for it to resolve
I'm interested also as I was one of the ones that received one of those tablets. Since before I ordered from him I ask what the return policy was. He assured me I had 30 days to return the item if I was not happy with it. It came in, I opened it and immediately fired a email off to him advising him I was returning it as it was not what I ordered. He wanted to give me a credit, but I held out for the money refund. I have all the emails to back up what the conversations between us was for Amazon if I have to file a claim with them.
Good luck and hope you get your money back.
I have sold a few items on Amazon and I know thet they keep the money for a while, they don't transfer it automatically to the seller account - especially if you are new to them.
So Amazon doesn't loose nothing, you get to keep the knock-off. Just act right away, don't wait 2 weeks...
nunjabusiness said:
Sorry you got taken.
I only buy from people who are enough of a partner that Amazon does the free shipping and I have never been disappointed.
Good luck!
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This is a good policy to go by, because these items are shipped by Amazon's warehouse team and all returns go straight to Amazon. There is no need to deal with the merchant. HOWEVER as an Amazon Merchant let me warn you that there is no special approval needed to sell like this. The program is called Fulfillment by Amazon, and any brand new merchant can sign up. Also Amazon doesn't verify that the units shipped through this program are genuine.
Just thought you should know.
DuckyJazz said:
He wanted to give me a credit
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This should tell you your report was nothing surprising to him.
I wouldn't bother with trying to resolve this with him, go straight to amazon and remember to leave him the appropriate feedback.
Well I figure my first post should be a big moan on the subject of eBay.
I'm currently -£750 waiting on refunds for 2 Galaxy s4 phones that I tried to buy on eBay... the first auction had a slightly dodgy feel but I figured it was worth the risk for the potential of a good deal, turns out I should have trusted my initial gut instinct, about 10 minutes after I paid for it I got a message from eBay saying the listing had been removed as the seller was a compromised account, and that I no longer have to pay for the item. Annoyingly I still have to wait till next week before I can escalate it and get my refund.
Second one seemed a legit deal, seemed like an unwanted upgrade ( I know there is a degree of risk there too but, my last phone was one and I've had no issues), legit photos... item arrived on Monday all seemed in working order, spent all day Tuesday researching which mod to go with, re-learning the whole rooting/firmware/recovery upgrade processes, loading my apps, configuring them all etc , Micro-sim arrived Wednesday, but for whatever reason wouldn't register on the mobile network so I went to the carrier's shop.... I'm sure you all know where this is going, the phone's IMEI is on the blacklist, so I've had to spend the last few hours convincing the seller to refund me, of course I now have to send it back at my own expense and it probably won't arrive till Monday at which point I have to trust he'll refund me in a timely fashion, or I'll have to escalate again..... argh, what a head ache!
I must confess before all this I didn't know about all these possible pitfalls, I wish eBay had some more upfront guidance on risks of the phones being sold being blacklisted, I didn't even know such a list existed, ah well live and learn I guess.
For the limited time I had the phone I was loving it for it's none call related features, I'll just have to buy my next one from a legit source and hope for 3rd time lucky!
Anyhow, hi, hopefully my future posts will be more positive.
Feel sorry for you there buddy... I got mine too from a reseller, but we met upfront. Its been 10 weeks now and my s4 is still kicking. Its really a lot better if you're getting an expensive piece of hardware from a legit source...
tonyr80 said:
Well I figure my first post should be a big moan on the subject of eBay.
I'm currently -£750 waiting on refunds for 2 Galaxy s4 phones that I tried to buy on eBay... the first auction had a slightly dodgy feel but I figured it was worth the risk for the potential of a good deal, turns out I should have trusted my initial gut instinct, about 10 minutes after I paid for it I got a message from eBay saying the listing had been removed as the seller was a compromised account, and that I no longer have to pay for the item. Annoyingly I still have to wait till next week before I can escalate it and get my refund.
Second one seemed a legit deal, seemed like an unwanted upgrade ( I know there is a degree of risk there too but, my last phone was one and I've had no issues), legit photos... item arrived on Monday all seemed in working order, spent all day Tuesday researching which mod to go with, re-learning the whole rooting/firmware/recovery upgrade processes, loading my apps, configuring them all etc , Micro-sim arrived Wednesday, but for whatever reason wouldn't register on the mobile network so I went to the carrier's shop.... I'm sure you all know where this is going, the phone's IMEI is on the blacklist, so I've had to spend the last few hours convincing the seller to refund me, of course I now have to send it back at my own expense and it probably won't arrive till Monday at which point I have to trust he'll refund me in a timely fashion, or I'll have to escalate again..... argh, what a head ache!
I must confess before all this I didn't know about all these possible pitfalls, I wish eBay had some more upfront guidance on risks of the phones being sold being blacklisted, I didn't even know such a list existed, ah well live and learn I guess.
For the limited time I had the phone I was loving it for it's none call related features, I'll just have to buy my next one from a legit source and hope for 3rd time lucky!
Anyhow, hi, hopefully my future posts will be more positive.
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I reccomend this seller, i ve bought 2 S3's from him, all perfect, sealed box and great shipping speed:
http://www.ebay.com/itm/181145259142?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649
Just to top off my day my brother came round and stole my last beer when I was out for a run, fml!
Thanks for the sympathy and recommendation though guys.
Just wondered what you paid for the phones.if you don't mind. How much did you think you were saving over buying from a shop?
Sent from my GT-I9505 using xda premium
Bradden1 said:
Just wondered what you paid for the phones.if you don't mind. How much did you think you were saving over buying from a shop?
Sent from my GT-I9505 using xda premium
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The first one was £370, and was apparently a 32gb model, that should have been my first warning signal as I've since learned the 32gb model isn't for sale in the UK yet.
The second went for £380 and included a 32gb memory card, so I felt like I was getting a 70-80ish quid saving?
I feel for you! Ebay can be a great bargain grabbing experience but there are some sharks lurking about. Hope you get both your refunds and put it down to experience..... I love technology but wouldn't risk not having a backed warranty on an item as expensive as an S4.
gob said:
I feel for you! Ebay can be a great bargain grabbing experience but there are some sharks lurking about. Hope you get both your refunds and put it down to experience..... I love technology but wouldn't risk not having a backed warranty on an item as expensive as an S4.
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Yea I've found a seller who is selling for £410 and providing a valid receipt, I think that's a safe price point to purchase at.
I bought my S4 on ebay last week for £400 incl and it was supposed to be in a sealed box, fully unlocked and an unwanted upgrade.
It was still sealed, but was locked to O2 and the seller insisted that O2 had promised him it would unlock in 3-5 days.
I said I couldn't wait, unlocked it myself & asked for a £25 refund as this was what a shop would charge to unlock it for me!! He gave it to me. :victory:
hotlips69 said:
I bought my S4 on ebay last week for £400 incl and it was supposed to be in a sealed box, fully unlocked and an unwanted upgrade.
It was still sealed, but was locked to O2 and the seller insisted that O2 had promised him it would unlock in 3-5 days.
I said I couldn't wait, unlocked it myself & asked for a £25 refund as this was what a shop would charge to unlock it for me!! He gave it to me. :victory:
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Nice one.
I got my S4 from eBay too. For £370.it was on o2 as well. Got an unlock code from a website for £15 that's permanently unlocked it.
I've been very happy. And lucky in my eBay experiences.
Sent from my GT-I9505 using Tapatalk 2
Up until this happened I'd had 200+ transactions without 1 issue, then 2 back to back....
My S1 was off eBay, was a bargain and has never caused me one issue.
I am however a bit wary of unwanted upgrades after learning they could be blacklisted if they end their contract prematurely, if that happens a year later I doubt there's anything you could do about it.
I was actually worried about buying a FAKE S4, i.e. something else masquerading as an S4.
Do these exist, or is it just me being paranoid?
hotlips69 said:
I was actually worried about buying a FAKE S4, i.e. something else masquerading as an S4.
Do these exist, or is it just me being paranoid?
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They exist.
http://www.youtube.com/watch?v=rpU4CqyNvrs
frrlod said:
They exist.
http://www.youtube.com/watch?v=rpU4CqyNvrs
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Having watching this clip, I was worried for a few seconds until I read the comments!
Mine has all the comments about being fake...no logo, yellow camera....instead the "fake" is the international version! :laugh:
You just have to see if the savings you are getting are more than the risk involved
Sent from my octa-core, badboy S4 using the new Tapatalk 4 Beta
Wanna discover some awesome new apps? Check my thread - http://forum.xda-developers.com/showthread.php?t=2322687
I have wondered about Amazon market sales, whether it is more reliable/secure a method of obtaining a good deal, I wonder does anyone on here have any experience of it?
tonyr80 said:
I have wondered about Amazon market sales, whether it is more reliable/secure a method of obtaining a good deal, I wonder does anyone on here have any experience of it?
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Generally Amazon is more trustworthy than eBay, especially if it says 'fulfilled by amazon' or it's sold by official stores (AnkerOfficial and stuff like that) - you can tell if they have a very high rating and their descriptions are written fluently (you should be able to tell between the chinese/whatever sellers and official stores).
BUT, there are many fakes on Amazon too.
Feel sorry for you buddy. I got mine from a website called Kogan. It costed me 689 AU dollars including shipping fee. It is quite cheap and it arrived a week after i paid. More importantly, it is not second handed or reselling product.
i too purchased an s3 that was an unwanted phone, i had a gut feeling it was dodgy but thought ebay would protect me if it was dodgy
how wrong was i
phone never sent, money gone
all ebay could do was email them as i payed by bank deposit. even police online fraud cant force them to pay back the money and a bank tranfser reversal doesnt work if they deny it
2 months on still trying for refund while there still buying stuff
ended up buying an S4 I9505 off kogan for $620 inc 32gm micro sd and freight couldnt justify paying $460 for an S3 when the S4 was going for that price
Bert02 said:
i too purchased an s3 that was an unwanted phone, i had a gut feeling it was dodgy but thought ebay would protect me if it was dodgy
how wrong was i
phone never sent, money gone
all ebay could do was email them as i payed by bank deposit. even police online fraud cant force them to pay back the money and a bank tranfser reversal doesnt work if they deny it
2 months on still trying for refund while there still buying stuff
ended up buying an S4 I9505 off kogan for $620 inc 32gm micro sd and freight couldnt justify paying $460 for an S3 when the S4 was going for that price
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Yea, PayPal payment protection is a must on eBay, I'd never trust a transaction without it really.
As it is I gave eBay another go as I spotted a deal that looked legit and unlikely to be a bad phone, got myself a new i19505, sealed box and with a receipt, £360. Pretty happy with that! Also got my money back from the 2 other bad deals, yay.
I ask because after I waiting a week I initiated a chat with them and the box finally showed up last week. I boxed my 6T up and sent it off over the weekend. Looks like the return label generated is ground shipping which is BS since they don’t do the trade ins like Samsung (give you credit contingent on the phone being in the condition you actually described it). Since you are without your personal device that is highly inconvenient. So it won’t get to its destination until Friday this week. Then they say it may take a few days after that for someone to assess it. Now the website has the shipping times at 10 days. That is crazy. Had I known this process would’ve been this long and drawn out I wouldn’t have bothered doing it. Anyone else going thru this madness? Just seems highly inconvenient for a consumer
I sent my phone last week, it's on its way to TX- will arrive Friday. I'll update you after Ingram receives it.
curious how are you sending the phone in ahead of 2 week return policy period being over - have they changed the requirment?
jrmt077 said:
curious how are you sending the phone in ahead of 2 week return policy period being over - have they changed the requirment?
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Cash back has to be done 15 days from purchase. It's mentioned in the FAQ. Voucher is done prior to ordering a 7P. I have backup phones, so someone with 1 device would do cashback.
Hahaha no way. It's a trade in program come on now when are these ever fair to the consumer.... Oh never and this is proof. I had my 8/128 6T in perfect condition appraised by there little trade in program. They were only offering 240 for it and I already I knew it was going to be a hassle with sending it back and inspected so I just laughed really hard at their pathetic offers. I put my phone on offer up and soold it for 400 in just a couple days before the 7 pro came out and I ordered it right away. The best option any of you have if you're looking to make some money out of your current devices then you should sell them yourselves. You will deal with at least headache and hassle.
If you can sell it yourself,do,put an add on marketplace on Facebook,local buy and sell,anything.You won't get anywhere near what it's worth from trade ins,
Me personally I like to try and sell the phone myself but can agree sometimes it can be frustrating dealing with people who like to drive down the price and get the best deal off you,for a quick sale and better prices use shops like CEX in the UK and Ireland, although their prices can be dodgy too at times
se7ensde said:
Hahaha no way. It's a trade in program come on now when are these ever fair to the consumer.... Oh never and this is proof. I had my 8/128 6T in perfect condition appraised by there little trade in program. They were only offering 240 for it and I already I knew it was going to be a hassle with sending it back and inspected so I just laughed really hard at their pathetic offers. I put my phone on offer up and soold it for 400 in just a couple days before the 7 pro came out and I ordered it right away. The best option any of you have if you're looking to make some money out of your current devices then you should sell them yourselves. You will deal with at least headache and hassle.
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The values are quite fair, if not great for other brands. Samsung, Apple, and Moto aren't too bad. For example, an iPhone SE gives 110- about half of what a 6T provides. Some phones give 600+ towards 7 Pro.
I sell things in my personal time, but I don't always the time to physically meet buyers on CL, OU, LG, etc. Online includes fees, that's why I didn't list my phone on eBay/swappa.
Ace42 said:
The values are quite fair, if not great for other brands. Samsung, Apple, and Moto aren't too bad. For example, an iPhone SE gives 110- about half of what a 6T provides. Some phones give 600+ towards 7 Pro.
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There no where near fair. Stop defending them cause you're falling for their trade in scam. Yeah there probably are some phones that will get about 600 for phones that originally cost double that value. But those ones are still getting ripped off badly because you can easily sell your device for a price more to your liking. And if you actually read up on this you would know that no one gets the same offer from OnePlus even if they're devices are in the same conditions they simply offer some people more and some less. I've already seen it happening.
Sold my 6T on Swappa for $440 with a few extra cases. After fees and shipping, cleared about $400. Not saying selling is for everyone but I picked up the 7 pro for only $665 with student discount.
5 page topic on this: https://forum.xda-developers.com/oneplus-7-pro/help/one-plus-trade-program-t3930232
Good idea, trade in for under 70% of what it is worth
Apex i ITR said:
I ask because after I waiting a week I initiated a chat with them and the box finally showed up last week. I boxed my 6T up and sent it off over the weekend. Looks like the return label generated is ground shipping which is BS since they don’t do the trade ins like Samsung (give you credit contingent on the phone being in the condition you actually described it). Since you are without your personal device that is highly inconvenient. So it won’t get to its destination until Friday this week. Then they say it may take a few days after that for someone to assess it. Now the website has the shipping times at 10 days. That is crazy. Had I known this process would’ve been this long and drawn out I wouldn’t have bothered doing it. Anyone else going thru this madness? Just seems highly inconvenient for a consumer
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I had a 6T with 8/256GB.
The trade in was $270. I sold it for $475.
The trade in is a joke.
se7ensde said:
There no where near fair. Stop defending them cause you're falling for their trade in scam. Yeah there probably are some phones that will get about 600 for phones that originally cost double that value. But those ones are still getting ripped off badly because you can easily sell your device for a price more to your liking. And if you actually read up on this you would know that no one gets the same offer from OnePlus even if they're devices are in the same conditions they simply offer some people more and some less. I've already seen it happening.
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Fair has many definitions and you assumed the wrong one. I never said their values were praiseworthy nor equal to sellling. Google gave 250 for an SE, whereas it's only 110 thru OP.
Actually you'd be hard pressed to get 110 for an iPhone SE 32 after all fees (ship, marketplace, and PP)... I'm familiar with Ingram/Phobio, and know that values can fluctuate from start to end. Those that have dealt with Samsung have heard the horror stories for mint phones.
I have no horse in this race, and neither company has done anything for me. I'm simply stating how select trades are okay. Here are confirmed amounts: SE 110, G7 210, Z2 120, v30 190, S7e 140, 8+ 440.
I was an avid SWAPPA user for years. I was selling phones with little issue. Last year I bought a S9+ and sold it a few months after for $650 with no issues. A year later the guy lodges a complaint on swappa but I didnt see it because the email address my account corresponds to on there is an address I check only once and a while. So about 2 weeks had passed from the original complaint being lodged before I responded. Once i did see if I felt terrible but started making phone calls (HE and I were both on T-Mo so I called them immediately to ask why they flagged the phone as stolen even though I had bought it from Samsung directly. The lady i spoke to said that all he had to do was call them and they would lift it. I also called Samsung because my receipt didnt show the IMEI of the phone I purchased and I wanted to get detailed billing showing I legit purchased the phone. Samsung was unable to provide that info even though they verbally confirmed the IMEI was correct (a whole other issue I have). So anyway I responded back on swappa with all this detail and the original buyer wasnt really responding to the site admins and I.
What i didnt know was he lodged a complaint against me on paypal at the same time. Paypal didnt notify me (They claim they called but I had no missed calls from Paypal. I find out about a month after all of this was Paypal account had been charged back for the phone. This guy now has his money back and a perfectly fine Samsung S9+ and I am out the money and no phone. So yeah I USED to sell phones but after this ordeal.....being screwed for a phone I sold a year before......Yeah I'm done with selling phones now......not when the risk is this. I'd rather take the hit on a trade in. I'm still angry about the situation but the guy lives in Michigan and while it may be worth going to there...I dont trust myself on what I might do. I'm taking this as a lesson. **** selling used phones now.
Ace42 said:
I sent my phone last week, it's on its way to TX- will arrive Friday. I'll update you after Ingram receives it.
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Sounds like we sent it at the same time. Delivery time is for today as well. I didn't realize it would take so long and i have international travel on the 12th planned. I can't use my work phone so I may have to have someone mail me the phone from here.
NavySpark said:
Sold my 6T on Swappa for $440 with a few extra cases. After fees and shipping, cleared about $400. Not saying selling is for everyone but I picked up the 7 pro for only $665 with student discount.
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Hope you dont get ****ed over like I did.
I totally spaced on the cash back option. I just went ahead and bought it now...I know it puts the value I would get back out 15 days + whatever time it takes for me to get the handset in my hand but I couldn't take the chance of waiting for them. I'll take the cash back option after a few weeks. Still inconvenient but a bit better.