Strange Issue Sharp ROUVO V phone - General Questions and Answers

Hi - new here, Have an issue with a basic Android phone I ordered from VZW. The local VZW store folks had no answer for it. The VZW forum not helpful.
SHARP ROUVO V
Got it up and running. Tested it calling my home (cable provider) land line. Works fine.
Recv'd a call works fine.
Called my gf - also a VZW user. It rings faintly but I can't hear her. no sound. If I call her & it rings to voice mail I hear a couple faint beeps when VM activates but no away message.
She can call my phone and there's no issue at all. I've tried testing this over a period of 10 days.
Any of my old phones work fine with calling her.
VZW store had me call phones withing their building - works fine.
This phone doesn't like the sound of her voice? Anyone ever experience or hear of such an issue? A hard reset was done twice. The VZW store rep replaced the SIM card with no change.
Thanks for reading!

Related

beep on connect

Ever since I installed the AT&T leaked test ROM, my Fuze beeps twice when connecting on calls (right before the phone vibrates on connection). It only happens on outgoing calls that I make. I installed the new official AT&T ROM and it still beeps.
I've searched out there and found that some people had this problem with the HTC Wing. Alas, that registry fix does not work on my Fuze (cannot find the same key that they reference). I know other people are having this same issue (I've seen comments) but no one seems to have a solution.
Any ideas?
Thanks!
lol i wouldn't call it an issue , id mess with advanced config , im sure i saw something to do with the vibrating function there so maybe theres a beeping one too.
gmanfuzing said:
lol i wouldn't call it an issue , id mess with advanced config , im sure i saw something to do with the vibrating function there so maybe theres a beeping one too.
Click to expand...
Click to collapse
it's seriously the most annoying beeping sound I've ever heard on a phone...and it's loud! I seriously want my phone to stop doing this - so annoying.
Solution
So an update to my issue and how it was resolved.
At some point earlier this year I received a text message from an international phone number that I did not recognize (either Canada or Mexico I can't remember). There was no body to the text message, just blank delivered to my phone. I think this happened in late January or February. It was at this time, or shortly thereafter, that my phone starting "beeping" upon connecting phone calls. At the time, I had been trying different ROMs on my phone and believed it to be a ROM issue but it never went away, even with the new updated official ROM.
Fast forward to last week. I was looking over my detailed phone bill online and I noticed a line item called "OFFRCHSTDCMROAM" for which I was being charge $4.99 per month. I went back and looked through my billing history to see how far back this went and it first appeared on my bill in February. I called AT&T customer service to have the charge removed and my account credited for the past few months. They were more than willing to do this as neither they nor I had any idea what this charge was for.
Immediately after I get off the call with them I made a phone call and...no beep! Whatever that service was, it was the culprit in causing my phone to beep whenever it connected on outgoing phone calls. Now that's gone so is the beeping. So, if anyone else has this beeping problem they should check their detailed bill for this mysterious charge.

ATT HOX Not receiving calls

Anybody else have issues with their phone not receiving calls?
There have been a few times when people have told me that they tried calling me but I never picked up; however, the phone never rang, I never got a missed call notification or anything.
Today, I was looking for my phone and used the house phone to call it. I called it 3 times, it never rang once, it would ring but my HOX never made a sound. I found the phone and stood right next to it, called it, and nothing. As if I wasn't calling it (screen didn't light up, phone never rang).
Anybody else have this sort of issue? I was going to call ATT but they are closed for the holidays.
sterz85 said:
Anybody else have issues with their phone not receiving calls?
There have been a few times when people have told me that they tried calling me but I never picked up; however, the phone never rang, I never got a missed call notification or anything.
Today, I was looking for my phone and used the house phone to call it. I called it 3 times, it never rang once, it would ring but my HOX never made a sound. I found the phone and stood right next to it, called it, and nothing. As if I wasn't calling it (screen didn't light up, phone never rang).
Anybody else have this sort of issue? I was going to call ATT but they are closed for the holidays.
Click to expand...
Click to collapse
Well I think it's a valid assumption that they didn't sell you a phone that doesn't ring.
I had that problem with cleanrom and elementalx. Not sure what the problem was, ending up flashing jb from tachi91 and it went away.
But mine rang, but only for a split second, or I couldn't answer it, or it didn't ring but I had a missed call, even tho I was sitting right next to it
sterz85 said:
Anybody else have issues with their phone not receiving calls?
There have been a few times when people have told me that they tried calling me but I never picked up; however, the phone never rang, I never got a missed call notification or anything.
Today, I was looking for my phone and used the house phone to call it. I called it 3 times, it never rang once, it would ring but my HOX never made a sound. I found the phone and stood right next to it, called it, and nothing. As if I wasn't calling it (screen didn't light up, phone never rang).
Anybody else have this sort of issue? I was going to call ATT but they are closed for the holidays.
Click to expand...
Click to collapse
On ROMs that have been released from devs, it's a problem with the RIL.smali files in the framework. Simple patch, you just have to notify the dev of that ROM.
sterz85 said:
Anybody else have issues with their phone not receiving calls?
There have been a few times when people have told me that they tried calling me but I never picked up; however, the phone never rang, I never got a missed call notification or anything.
Today, I was looking for my phone and used the house phone to call it. I called it 3 times, it never rang once, it would ring but my HOX never made a sound. I found the phone and stood right next to it, called it, and nothing. As if I wasn't calling it (screen didn't light up, phone never rang).
Anybody else have this sort of issue? I was going to call ATT but they are closed for the holidays.
Click to expand...
Click to collapse
I've had this happen a lot with my stock HTC One S.
I have also had this happen but only with notifications on my XL. If my HTC One XL receives a text when on vibrate it will not vibrate half the time. I've watched it happen sitting on my table. I use CleanROM and ElementalX.
Sent from my HTC One XL
thanks for the replies.
should have specified that i'm running a stock rom.
this is my work phone and i can't root it (running the stupid good enterprise email app).
i'm about to backup my phone and try doing a full restore to see if it will solve the issue.

[Q] s4 problems!!!??? READ!!!!!!!

Hey there,
So i have an S4 which has been rooted since the day i bought it, out of the blue two days ago, my phone stopped being able to make calls and receive calls. good news is i can text completely fine, and use the data for internet or apps, but the calling just stopped. When i dial someones number, it acts like its going thru, but there is no ringing on my end, and when they answer neither person can hear the other one... if someone tries to call me, and i click to answer the call, they will hear a long buzzing noise but not if i try to call them.
Now i recently factory reset my phone, and the calling came back and worked perfect for a whole 10 minutes... and then went back to the same crap of hearing nothing. I have done everything i can think of, this just came out of no where. Any suggestions or comments will be greatly appreciated, just need to figure this out. Please help!!!
-Joe
smam3579 said:
Hey there,
So i have an S4 which has been rooted since the day i bought it, out of the blue two days ago, my phone stopped being able to make calls and receive calls. good news is i can text completely fine, and use the data for internet or apps, but the calling just stopped. When i dial someones number, it acts like its going thru, but there is no ringing on my end, and when they answer neither person can hear the other one... if someone tries to call me, and i click to answer the call, they will hear a long buzzing noise but not if i try to call them.
Now i recently factory reset my phone, and the calling came back and worked perfect for a whole 10 minutes... and then went back to the same crap of hearing nothing. I have done everything i can think of, this just came out of no where. Any suggestions or comments will be greatly appreciated, just need to figure this out. Please help!!!
-Joe
Click to expand...
Click to collapse
bump please!!

I think this call quality issue is actually a SIM issue

Hi there,
I'm one of the many that's been hit by the call quality issues of the Pixel 3. I use a Pixel 3 white with Tele2 in the Netherlands and I cannot make or receive calls when the problem hits. I also have the problem where I'll cut out every 20 seconds or so any people will tell me they can't hear me.
Restarting it fixes it temporarily and then it just goes on again. It's ridiculous. I'm on my second phone already.
I've found that when this happens, when I go to settings in the Phone app, go to calls and then call forwarding or additional settings, nothing loads. It may even say SIM read error. When I restart the phone, and I can make phone calls properly again, these settings load again. Seeing as these settings are loaded from my SIM settings, I have a feeling something with the phone reading the SIM isn't quite right.
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
call quality
I'm on verizon, and when I call into work conferences from home, I get complaints that I sound like I'm underwater. I've tried disabling advanced calling and that doesn't change anything (was a recommendation in a Google forum). I haven't experienced dropped calls yet, but I don't make a ton of phone calls, so that doesn't mean much.
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Super-Veloce said:
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
Click to expand...
Click to collapse
Same here, if a call goes through. Usually it won't even connect
Archangel said:
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Click to expand...
Click to collapse
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
It would be nice if it were a software issue but it doesnt even seem to be on Googles radar to fix? If they just swap out enough phones for the next few months until the next phone is announced by Google, everyone will want the Pixel 4 and forget about these issues.
Legendhidde said:
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
Click to expand...
Click to collapse
P3 white / SIM O2 Germany. I have No problems.
The SIM card is not the problem. When I had my Pixel 3XL and my wife had a Pixel 3, we replaced both our SIM cards. This failed to resolve the issue with both phones. Go read the official product forums. Too many people have ruled that out.
After 3 months without the ability to make phone calls, the only troubleshooting step that worked was to returned the phones and get another model (Oneplus 6t). Calls have been crystal clear using the same SIM cards in all the same environments.
This is either a software issue, or a component issue. I suspect its a component issue. I would put money that there is a bad transmitter or chip-set in the phone. As someone who works with electronics on a daily basis, the intermittent nature of the problem follows the type of symptoms I see when a circuit is slowly building stray capacitance and has no way to bleed out extra potential. Similar to static electricity. This would explain why it goes away for most people for a brief period when they power cycle their phone. It would also explain why not everyone experiences it.
Google may be able to band-aid the hardware defect with software by actually cutting out HD quality on calls and fudging it, and most people won't be able to tell the difference. They might have the ability to power cycle and fulling resent a single component after each phone call. They did the same type of thing when the bottom speaker on the 3XL was buzzing at certain frequencies. They simply programmed the software to prevent the bottom speaker from playing sounds from within those frequencies. Most people aren't going to notice that one of the two speakers is slightly muted.
The only way to remedy this is to have 4g enabled at all times. Calls should then be using volte or HD voice and the issue goes away.
I anable 4g even when wifi is on and calls on both my Pixel 3 (Sold) and Mate 20 Pro are clear and rock stable if not a tiny bit tinny or raspy at the high end due to HD voice.
This is on EE Uk , but I would imagine is similar on cariers from other countries.
On a side note, with O2 I do not have this issue at all so maybe it's something to do with the frequencies or bands the mobile operator is using.
It is definitely not related to the SIM. I have replaced my regular SIM with eSIM on T-Mobile CZ and I still have this issue. I have even transferred my number from Vodafone CZ due to my contract expiring, and its still there.
Hoping after Android Q , this issue will shine [emoji848][emoji848][emoji848]
Sent from my Pixel 3 using Tapatalk
I have this issue too, updated to the Android Q beta in hopes this would stop it from happening - but it is still happening.
I can hear everyone perfectly well but they say I am breaking up or sometimes I hear terrible interference and the call is dropped. Tried all the troubleshooting steps.
One thing is I noticed if I am using hands free (car's bluetooth or the pixel headphones) the issue never occurs (so far). I am thinking the antenna might be interfered with while it's in my hand. Can everyone try using hands free solutions while not holding the phone and see if it persists?
Thanks
Factory reset and removal of certain third party apps seems to have fixed the problem for me
Div250 said:
Factory reset and removal of certain third party apps seems to have fixed the problem for me
Click to expand...
Click to collapse
and now we need to know which are those "some 3d party apps"
please, thank you
Remove recently downloaded apps one by one , restart phone normally, then make a call to see if removing that particular app solved the problem. If not, continue until you do find that app. In my case, I had my suspicions on the two that I removed and that was it.
check SIM for scratches
My SIM card is scratched. Could the phone be damaging the SIM upon insertion?
I saw on another forum that their call quality issues go away when they use the headphones that come with the phone. So that would not be consistent with a SIM issue... hmm.

Question Call issues.

Does anyone have call issues ?
During a standard voice call, i can hear the opposite side crystal clear, but the people i call are constantly complaining, that they can't hear me. I switched phone with some people, and when they speak from my S22Ultra (Exynos EU model) there is lot of silence gaps, and the voice sounds robotic and disrupted. Even under full GSM sognal coverage.
April update installed, disabling VOLTE make it better but still messy, WiFi call disabled, Factory reset di not helped, new sim card installed without success, Provider check pointing on Device problem...
What can i do further except throwing the phone against the wall ?
I have the same issue... Gets worst on loud speaker.
Same issue here.i read it in samsung member forum someone talked to samsung about it and they aware of the issue they also planning fix it within the next update which is due next week (he claimed)..
The same thing happens to me, I also lose coverage completely and mobile data. Samsung has disappointed me.
I attach some photos with the coverage problems. Without moving from the same place it changes a lot.
Got the same problem. Reception is worse than before and having silences awhile during the conversations. I can hear the other side but they can't hear me.
LuisCunha said:
I have the same issue... Gets worst on loud speaker.
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Click to collapse
I've had a lot of delayed echoing when on speaker phone, makes it hard to use where voice is so delayed after I say something. Been dropping calls a bit more than usual too.

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