Database Info

Screen is broker, how to backup phone?

Hello everyone,
dropped my phone on Friday, didn't have a single scratch. But the screen didn't turn on, just had first a weird green line on top of the screen.
Brought it to a repair shop, they said the screen is burned and has to be changed.
First the positive things:
- phone is still running (LED, vibration, finger sensor, etc.)
- has internet access (could yesterday use WhatsApp Web)
I didn't backup all of my pictures, a few apps, screenshots etc. So Best solution for me would still be to have a functioning screen. The local repair store checks if the screen is available and how much it would cost.
Do you know what else I could do? I mean the phone is 2 1/2 years old, so I could also replace it, but I want to backup all of my apps and files.
I already checked adb, the device is listed but "unauthorized".
What options do I have?
Thank you and best regards

If the digitizer (touch) works, do what I recommended here:
https://forum.xda-developers.com/oneplus-6/help/broken-amoled-digitizer-data-recovery-t4160245
If it doesn't, you're going to need a USB splitter to connect both your phone to your PC and a mouse to your phone in order to confirm the adb authorization dialog (or at least that's the only idea I have at the moment). And a lot of luck to click where you're supposed to click. But yeah, it might work.

Ah, he has the exactly same problem
I like the idea with scrcpy, that would fit my needs to backup everything and then I can take a new phone. The problem at the moment is that I seem to be unable to press the button to authorize the phone.
I didn't get the idea with the USB splitter? You mean to connect a screen and a mouse to the phone? I tried with a USB-C portable screen, that didn't work. Is this possible with a splitter?
Do you mean something like this here:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

den_zel said:
Ah, he has the exactly same problem
I like the idea with scrcpy, that would fit my needs to backup everything and then I can take a new phone. The problem at the moment is that I seem to be unable to press the button to authorize the phone.
I didn't get the idea with the USB splitter? You mean to connect a screen and a mouse to the phone? I tried with a USB-C portable screen, that didn't work. Is this possible with a splitter?
Do you mean something like this here:
Click to expand...
Click to collapse
Using the splitter for simultaneous mouse and PC connection is exactly what I meant (the one in the picture is absolutely fine), albeit if your screen is completely dead, and the digitizer is broken (or so it seems), it's going to be really hard to click in the right place, I think.
As for the portable screen, OP6 doesn't support video output via USB-C AFAIK, so that's why you didn't have any luck with it (a splitter won't help with that). Technically you could use a displaylink device to mirror your screen, but I feel like that's just too much hassle.
Eh, I think I'm out of ideas for now. Maybe somebody else will be able to help. Hope you get your issue solved!
EDIT: I think I have an idea on how you could check whether touch actually works or not. Do you, by any chance, have touch sounds on? If yes, you should be able to hear a sound for every action you make on the phone (like opening an app and such). Just make sure that your phone isn't muted beforehand
EDIT2: Oooooooor you could just use a keyboard to confirm the dialog/input the code in TWRP if you have that installed (and if TWRP actually supports keyboards). Also worth trying.

McAwesomePL said:
Using the splitter for simultaneous mouse and PC connection is exactly what I meant (the one in the picture is absolutely fine), albeit if your screen is completely dead, and the digitizer is broken (or so it seems), it's going to be really hard to click in the right place, I think.
As for the portable screen, OP6 doesn't support video output via USB-C AFAIK, so that's why you didn't have any luck with it (a splitter won't help with that). Technically you could use a displaylink device to mirror your screen, but I feel like that's just too much hassle.
Eh, I think I'm out of ideas for now. Maybe somebody else will be able to help. Hope you get your issue solved!
EDIT: I think I have an idea on how you could check whether touch actually works or not. Do you, by any chance, have touch sounds on? If yes, you should be able to hear a sound for every action you make on the phone (like opening an app and such). Just make sure that your phone isn't muted beforehand
EDIT2: Oooooooor you could just use a keyboard to confirm the dialog/input the code in TWRP if you have that installed (and if TWRP actually supports keyboards). Also worth trying.
Click to expand...
Click to collapse
Thank you so much for your propals! So finally I could make it run, I didn't start ADB, but I started directly ScrCpy and somehow on the phone pressed the button to accept the notebook. Since then I can connect with ScrCpy and now I can do my backup like that!

den_zel said:
Thank you so much for your propals! So finally I could make it run, I didn't start ADB, but I started directly ScrCpy and somehow on the phone pressed the button to accept the notebook. Since then I can connect with ScrCpy and now I can do my backup like that!
Click to expand...
Click to collapse
That's great to hear! I'm glad you managed to solve your problem

"Suro T0004502" Cool security phone with a serious bug.. and cant find any info at ALL HELP!!

Well I have an interesting one for yall today, someone gifted me this phone..
It's a 'high security' type phone with a hard switch on the side to toggle security modes.. I was intrigued..
After looking over it's almost pure black shell, I found a name / model..
SURO CARBON
T0004502
And thats it..
The problem with the phone is it's stuck on a proprietary activation screen... I sign into wi-fi ,
then as any android does, immediately searches for software updates.. Gathering that I cant
find any info.. I assume it's due to the company tanking and servers being taken offline,
thus it cannot complete the update process, gives me a generic "Encountered a problem"
screen with no error codes or anything.. then is pretty much locked until I reboot it...
oh it also DEMANDS I have a sim installed to even continue trying to activate
the regular Vol- / Vol+ /+/ PWR don't seem to do anything at all either..
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If anyone has any ideas, or by some off chance has actually delt with this same problem
PLEASE let me know!!
Looks like an interesting product I would love to take a look at in working shape!
- Nick

Contact Suro: https://suro.dev/#contact

Hint: Add Suro T0004502 to this thread's title thus mainly owners of such a phone get addressed.

NURabbit said:
Well I have an interesting one for yall today, someone gifted me this phone..
It's a 'high security' type phone with a hard switch on the side to toggle security modes.. I was intrigued..
After looking over it's almost pure black shell, I found a name / model..
SURO CARBON
T0004502
And thats it..
The problem with the phone is it's stuck on a proprietary activation screen... I sign into wi-fi ,
then as any android does, immediately searches for software updates.. Gathering that I cant
find any info.. I assume it's due to the company tanking and servers being taken offline,
thus it cannot complete the update process, gives me a generic "Encountered a problem"
screen with no error codes or anything.. then is pretty much locked until I reboot it...
oh it also DEMANDS I have a sim installed to even continue trying to activate
the regular Vol- / Vol+ /+/ PWR don't seem to do anything at all either..
View attachment 5254753
If anyone has any ideas, or by some off chance has actually delt with this same problem
PLEASE let me know!!
Looks like an interesting product I would love to take a look at in working shape!
- Nick
Click to expand...
Click to collapse
i have the same problem with mine, and its not T0 butt TO004502 mine is TO026281 i think its the phone's ID number.
its an encrypted phone who uses the ENCRO network servers wich were taken down i bought it new € 1300,- after a week it was out off the air like yours, i would like to install android on it but dont know how.
did you get a respond from www.suro.dev ? i email them to but no respond
greetings Danny

NURabbit said:
Well I have an interesting one for yall today, someone gifted me this phone..
It's a 'high security' type phone with a hard switch on the side to toggle security modes.. I was intrigued..
After looking over it's almost pure black shell, I found a name / model..
SURO CARBON
T0004502
And thats it..
The problem with the phone is it's stuck on a proprietary activation screen... I sign into wi-fi ,
then as any android does, immediately searches for software updates.. Gathering that I cant
find any info.. I assume it's due to the company tanking and servers being taken offline,
thus it cannot complete the update process, gives me a generic "Encountered a problem"
screen with no error codes or anything.. then is pretty much locked until I reboot it...
oh it also DEMANDS I have a sim installed to even continue trying to activate
the regular Vol- / Vol+ /+/ PWR don't seem to do anything at all either..
View attachment 5254753
If anyone has any ideas, or by some off chance has actually delt with this same problem
PLEASE let me know!!
Looks like an interesting product I would love to take a look at in working shape!
- Nick
Click to expand...
Click to collapse
mine is TO012200, with same probleme ..............

HI someone who know what do i have a same problem or get some answer from suro ? thanks

I have the same problem, anyone managed to get it somehow fixed or flashed with normal firmware?

I have the same problem, anyone managed to get it somehow fixed or flashed

Hacked ?? Please help a army veteran out

I don't even know how to get logs so I screen upped what I could
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I'll upload a video of what I could see but I need help. Somebody please help or tell me what info I need to get you to help , also my smart tv will act up , not work properly , volume all wierd and tv just seems off and then I reboot it's fine until it does it again and my phone acts funny slow or logins stop working or say wrong password . What do I need to upload here for help
Your browser is not able to display this video.

Keeping it short and simple
Wifi hidden networks always my TV starts being weird volume buttons don't work properly tv sluggish or in cast mode. Pc starts deleting my files on it's own downloads break my phone ...y phone ... My girlfriend always seems to know who I am talking to before I even know , she doesn't have physical access I can reformat factory reset within 30 minutes the same thing .. next day she's gone everything works fine .

Pleasehelpmeoif said:
Keeping it short and simple
Wifi hidden networks always my TV starts being weird volume buttons don't work properly tv sluggish or in cast mode. Pc starts deleting my files on it's own downloads break my phone ...y phone ... My girlfriend always seems to know who I am talking to before I even know , she doesn't have physical access I can reformat factory reset within 30 minutes the same thing .. next day she's gone everything works fine .
Click to expand...
Click to collapse
Here is something I don't know were to look . Also apps on phone start to lose privileges is it my Google account I'm just lost

Sounds to me like you're hacked. <<-

Bump

SpaceTech100 said:
Bump
Click to expand...
Click to collapse
@Pleasehelpmeoif can't really tell from your description what is happening.
If you are still working in space industry you are likely privy to some high tech IP, so you should take the issue to your work IT, hopefully they have someone with real security knowledge! As you would be a target for state sponsored hackers from other countries.
Else, only other thing that is guaranteed to fix is re flashing the latest firmware for your EXACT phone model, same country (& probably carrier if in US), you can find this info in setting "about phone". Just doing a factory reset will not remove malware/altered settings if it has compromised, so re installing OS by flashing is required.
However as your girlfriend can see your location etc maybe she or person with access to your phone installed "free" tracking app! Which then also ossibly turned out to also be dodgy . But it seems someone has access to your Google/phone mfr account which is likely compromised so you need to check what other devices have access to your accounts, remove any you don't recognise and change your Google/phone mfg password and likely your account retrieval details eg email addresses, even your phone number (if they have spoofed your phone!). This might fix.
But if it's particularly good malware/compromise that has spread through your networks then you need to factory reset, routers etc & change passwords, (imagine all your accounts have been compromised) for other devices too possibly reinstall (not just factory reset) other devices too! And change all passwords too. All devices should be done at the same time too. Nightmare!

So i would say too, youre Hacked the Signs Spoken for that!!!
Do Following
1# look what you Need for Software/OS/Firmware 4 all your Devices!!! and Collect/Download this from a other PC and take it on an USB Storage!!!!!
2# FactoryReset all your Network using Devices or make a Full Delete and ReInstall it, to have every Device in Clean State!!!
3# Reset your Router too and Setup it Freshly
4# Connect at First one Device and Setup Proxy/Tor/Orbot/VPN on this so that ya Stay Save with it!!!
5# Optional (look if your Router can be Modified like OpenWRT, and install a Proxy/VPN/Tor Service to Protect your Network)
6# Now you do the same Step #4 with the other Devices that can handle Proxy/Tor/Orbot/VPN Software!!
7# Now you stay Safe on Internet, check with IP Tracker if it would work!!!
8# Now change all your Passwords to a Secure AlphaNumeric pw with !"§$%&/()=?`min 8 charakters long!!!
9# After do that, you can check it there any Updates availible for your Devices and make this at this Time!!!To Stay Acctualy and have Security on your Device on newest Standarts!!!
10# Use a VirusSoftware with Interactive Firewall solution, so you can Accept/Deny/Temporailly choose a Connection to Internet (Block Temporailly all unwanted/unknown Connections and Test what it has done,when ya check this you can Accept or Deny the Connection Permanent in the Rules with Simple GUI)!!! My Choice is ESET SmartSecurity Premium on PC, with FakeEmailGenerator you can make after 30Days of Testing a New 30Days Trial, and this Steps you can do Unlimited so you must not Pay for this Software!!!
11# When ya have a Status with your Existenz Follow these Steps and Connect every Time Proxy/Orbot/Tor/VPN on Internet!!
12# Thats what i have done to stay Safe!!!

Wipe device if a specific unlock code is entered?

So, my country have absolutely lost their minds after 6 years of hard-right power. Privacy is dead.
I am looking for a way to set up an android device such that if a specific unlock pin is entered, it will immediately wipe internal storage + SD card.
I have tried tools like Cerberus App etc, which is great once someone has your device and is gone - you can do a lot of things remotely or via SMS but I am looking for a solution that will work in person with the goons standing over you.
If anyone has any ideas, I'm all ears.
See article below for reference.
Australian Border Force searched 822 phones in 2021 despite having no power to demand passcodes
Greens digital rights spokesperson says officers should be required to get a warrant before going through travellers’ mobile phones
www.theguardian.com

There was a time I wanted to visit Australia.
That time is gone... they've went nuts and freedom is history now.
I would encrypt to internal memory and SD card.
A better idea might be to stash the data in the cloud. Swallow the SD card... getting the hell out of there seems like the best plan.

blackhawk said:
There was a time I wanted to visit Australia.
That time is gone... they've went nuts and freedom is history now.
I would encrypt to internal memory and SD card.
A better idea might be to stash the data in the cloud. Swallow the SD card... getting the hell out of there seems like the best plan.
Click to expand...
Click to collapse
You are right, and it just gets worse every day. We're like the petri dish for NWO/WEF BS - they try everything here first to see how the people will react.
I'm not opposed to just leaving my phone behind and buying a temporary device to use whilst overseas. To be honest this seems like the best solution, but I would dearly love to provide the unlock code for my device and watch their faces as it does a HCF and they can no longer creep on my photos and conversations.

bandario said:
You are right, and it just gets worse every day. We're like the petri dish for NWO/WEF BS - they try everything here first to see how the people will react.
I'm not opposed to just leaving my phone behind and buying a temporary device to use whilst overseas. To be honest this seems like the best solution, but I would dearly love to provide the unlock code for my device and watch their faces as it does a HCF and they can no longer creep on my photos and conversations.
Click to expand...
Click to collapse
Lol, leave just the Mr. Hands vid on the phone.
Hopefully it will give them a new direction and be their downfall

blackhawk said:
Lol, leave just the Mr. Hands vid on the phone.
Hopefully it will give them a new direction and be their downfall
Click to expand...
Click to collapse
That is the sort of thing they are looking for - that video would be illegal in Aus. You'd be charged.

bandario said:
That is the sort of thing they are looking for - that video would be illegal in Aus. You'd be charged.
Click to expand...
Click to collapse
Yes, well it was a snuff film

bandario said:
So, my country have absolutely lost their minds ... Privacy is dead
Click to expand...
Click to collapse
and it will getting worst if people don't take actions (see china)
bandario said:
I am looking for a way to set up an android device such that if a specific unlock pin is entered, it will immediately wipe internal storage + SD card.
If anyone has any ideas, I'm all ears.
Click to expand...
Click to collapse
maybe you can do that with "xposed edge pro" (not sure)
go to more trigger
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
and choose keygard unlocked
choose conditional
IF for exp "key home" is pressed THEN nothing happen (normal use)
IF not choose "shell comand"
i don't know the comand to delete data/"media" ...
there is also "Physical Button Master Control" you can set for exp 3 tap on power button to wipe storage ...
i think this is the closest thing to what you look for , let me know if it work

Screen broken, need for screen stream

Dear all,
Two months after installing a new screen on my OnePlus 5T, the screen basically stopped working (black, sometimes flickering parts).
However: the touch function is still working. For example, I can still operate spotify, as I just know where I would have to press...
As I really wish to retrieve some information from the phone, or initiate data transfer to a new OnePlus, I would like to try screen streaming options.
Since I can't really operate any other app without seeing the screen, I wanted to force it from my computer via adb commands.
The phone is unlocked/rooted, and adb debugging enabled.
There are two approaches I would like try:
GitHub - Genymobile/scrcpy: Display and control your Android device
Display and control your Android device. Contribute to Genymobile/scrcpy development by creating an account on GitHub.
github.com
I am planning to run these approches on a virtual machine for linux/ubuntu on a windows 11 computer, and I got it so far, that the device is being recogniced by the <adb devices> command, showing the device number.
However, the phone is also unauthorized, potentially hindering me from continuing with scrcpy (and potentially any other adb driven approach).
Please find the following output.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Of course, the internet provides solutions to that problem but they all require me to use the screen of my phone. (Which technically is possible, but I just can't see where I am tapping/if popups come up etc.).
So here's my question(s):
Is adb-driven screen streaming the only option I have at that point?
Are these approaches reasonable, or is there an easier solution?
Is there a way to properly set up the adb connection, that is also compatible with the broken screen problem I experience?
As this seems to be a more general question, I wasn't sure where to put this thread, but I could imagine that many approaches could lead to a satisfying result.
Just in case everthing fails, I also ordered a new screen from china, but it will probably take around 3-4 weeks to arrive...
I would greatly appreciate any suggestions or feedback.
Thanks in advance!
Ulrich

TheSlashed said:
Dear all,
Two months after installing a new screen on my OnePlus 5T, the screen basically stopped working (black, sometimes flickering parts).
However: the touch function is still working. For example, I can still operate spotify, as I just know where I would have to press...
As I really wish to retrieve some information from the phone, or initiate data transfer to a new OnePlus, I would like to try screen streaming options.
Since I can't really operate any other app without seeing the screen, I wanted to force it from my computer via adb commands.
The phone is unlocked/rooted, and adb debugging enabled.
There are two approaches I would like try:
GitHub - Genymobile/scrcpy: Display and control your Android device
Display and control your Android device. Contribute to Genymobile/scrcpy development by creating an account on GitHub.
github.com
I am planning to run these approches on a virtual machine for linux/ubuntu on a windows 11 computer, and I got it so far, that the device is being recogniced by the <adb devices> command, showing the device number.
However, the phone is also unauthorized, potentially hindering me from continuing with scrcpy (and potentially any other adb driven approach).
Please find the following output.
View attachment 5756521
Of course, the internet provides solutions to that problem but they all require me to use the screen of my phone. (Which technically is possible, but I just can't see where I am tapping/if popups come up etc.).
So here's my question(s):
Is adb-driven screen streaming the only option I have at that point?
Are these approaches reasonable, or is there an easier solution?
Is there a way to properly set up the adb connection, that is also compatible with the broken screen problem I experience?
As this seems to be a more general question, I wasn't sure where to put this thread, but I could imagine that many approaches could lead to a satisfying result.
Just in case everthing fails, I also ordered a new screen from china, but it will probably take around 3-4 weeks to arrive...
I would greatly appreciate any suggestions or feedback.
Thanks in advance!
Ulrich
Click to expand...
Click to collapse
it could be a hardware issue, most probably loose connection with the LCD Digitizer. you could try fixing it at a service or on your own.

Hey, and thanks!
You're right, it is most definitely a hardware issue. Hence, I ordered already a new screen.
Not sure if I want to break apart the whole phone again to check the connection to the LCD digitizer, if I can first try some software approaches...
The most pressing issue I have right now, is the missing authorization for usb debugging, as I can't answer any confirmation prompts send to the phone.