Hey guys. About a week ago camera app started crashing when trying to switch to the rear camera.
I tried everything I (and Google support) could imagine - reinstalling the app, force-stopping it, clearing the cash, even factory reset of my phone - the problem is still there.
I have a non-rooted phone with all the latest updates both for the app and the system. Any suggestions?
Sounds like some type of hardware issue as if the "electronic signal" from the app itself is unable to either reach or make a stable connection to the hardware. Have you tried any 3rd party camera apps? If a 3rd party app, camera or otherwise, is able to swap between the front and rear camera's without any problem then it could be software. But if not, then it it's probably hardware. YMMV
jaseman said:
Sounds like some type of hardware issue as if the "electronic signal" from the app itself is unable to either reach or make a stable connection to the hardware. Have you tried any 3rd party camera apps? If a 3rd party app, camera or otherwise, is able to swap between the front and rear camera's without any problem then it could be software. But if not, then it it's probably hardware. YMMV
Click to expand...
Click to collapse
3rd party apps are also either not working at all or only a selfie camera...
still hope it's a software issue as i'm in a region which is not supported by google...
is it possible to check if it's hw or sw issue via bug report?
yousunnn said:
3rd party apps are also either not working at all or only a selfie camera...
still hope it's a software issue as i'm in a region which is not supported by google...
is it possible to check if it's hw or sw issue via bug report?
Click to expand...
Click to collapse
Not sure about how to proceed with any bug report....but a bug is usually software, not hardware. If this is hardware and I believe that it is then some type of warranty, or out of pocket repair will be needed. Maybe someone else will chime in with a better solution.
yousunnn said:
3rd party apps are also either not working at all or only a selfie camera...
still hope it's a software issue as i'm in a region which is not supported by google...
is it possible to check if it's hw or sw issue via bug report?
Click to expand...
Click to collapse
There are High possibilities that It might be a Hardware Issue, But you Can check it By Going To this Link and Do steps Shown on The Site! I Hope This helps, You can Ask me Anytime If the Issue persists, Thanks!
Get a logcat of it happening and upload it to Google Drive or Dropbox or something like that and post a link here. I (if I have the time to after work)or someone else here can take a look at it to see what's going on. You could try looking at it yourself as well. Make sure to clear the logs before replicating the issue.
xunholyx said:
Get a logcat of it happening and upload it to Google Drive or Dropbox or something like that and post a link here. I (if I have the time to after work)or someone else here can take a look at it to see what's going on. You could try looking at it yourself as well. Make sure to clear the logs before replicating the issue.
Click to expand...
Click to collapse
here is a bug report - https://drive.google.com/file/d/1FeSTbCmyWtsg3EnblJpbM-NfJBrgfXDv/view?usp=sharing
also yesterday I talked again in chat with Google Pixel Hardware support team - they said that they have an open case of software issue about latest camera app version crashing on Android 13 and hopefully it will be solved in February release, but no specific details regarding my specific case
xunholyx said:
Get a logcat of it happening and upload it to Google Drive or Dropbox or something like that and post a link here. I (if I have the time to after work)or someone else here can take a look at it to see what's going on. You could try looking at it yourself as well. Make sure to clear the logs before replicating the issue.
Click to expand...
Click to collapse
hey, please tell if you had time to look at the bug report. i posted it in the message above
Related
I like Cyanogenmod, but the big issue I have with it is it's 'incompatibility' with Google Camera; it crashes every time I open it.
On stock ROM (RUU) the camera works just fine. The main difference I notice just before it crashes is that it uses the new look as seen on the Pixel/Nexus phones.
The other issue is not being able to restore from a backup when setting it up.
Matthew98405 said:
I like Cyanogenmod, but the big issue I have with it is it's 'incompatibility' with Google Camera; it crashes every time I open it.
On stock ROM (RUU) the camera works just fine. The main difference I notice just before it crashes is that it uses the new look as seen on the Pixel/Nexus phones.
The other issue is not being able to restore from a backup when setting it up.
Click to expand...
Click to collapse
Experiencing the same problem. Even tried installing the HTC camera app from the Play Store and it FC's too. Hope someone figures this out.. lol This is a pretty serious bug.
Matthew98405 said:
I like Cyanogenmod, but the big issue I have with it is it's 'incompatibility' with Google Camera; it crashes every time I open it.
On stock ROM (RUU) the camera works just fine. The main difference I notice just before it crashes is that it uses the new look as seen on the Pixel/Nexus phones.
The other issue is not being able to restore from a backup when setting it up.
Click to expand...
Click to collapse
usncpg45 said:
Experiencing the same problem. Even tried installing the HTC camera app from the Play Store and it FC's too. Hope someone figures this out.. lol This is a pretty serious bug.
Click to expand...
Click to collapse
I posted a mediafire link to a working snap.apk on the cm 14.1 thread under general.
The_scam said:
I posted a mediafire link to a working snap.apk on the cm 14.1 thread under general.
Click to expand...
Click to collapse
Thanks. I didn't get a chance to post back yet, but I tried the paid version of Snap-HDR that I've owned for some time and it works okay after disabling the stock camera app. It works, so far as I can tell, but it had force-closed on me a couple of times. I might try wiping and reinstalling with a slim set of Gapps without the camera app. Then install Snap-HDR as the primary. It is MUCH better than anything CM or Google have introduced to date.
Will post back the results.
usncpg45 said:
Thanks. I didn't get a chance to post back yet, but I tried the paid version of Snap-HDR that I've owned for some time and it works okay after disabling the stock camera app. It works, so far as I can tell, but it had force-closed on me a couple of times. I might try wiping and reinstalling with a slim set of Gapps without the camera app. Then install Snap-HDR as the primary. It is MUCH better than anything CM or Google have introduced to date.
Will post back the results.
Click to expand...
Click to collapse
Hi, i have been sitting on this issue for weeks now, does it work for you now? also can you upload the APK here?
And when i open app like Google translate for images, it tries to use the camera but the screen is black and i guess it eventually FCs, help please, i tried flashing a snap camera i found online but its no good.
How can i get the apps that require camera use to work?
usmantahir said:
Hi, i have been sitting on this issue for weeks now, does it work for you now? also can you upload the APK here?
.....
Click to expand...
Click to collapse
i believe this is the post/ apk link from The_scam: https://forum.xda-developers.com/showpost.php?p=70198483&postcount=204
if you get it working, can you tell me if you have the same problems i noted here: https://forum.xda-developers.com/one-a9/general/cm14-nightlys-discussion-support-t3510157/page26 (see #251)- it appears all my cameras are choppy video results, but not the case for Ultramanoid (#253). Ugh.
mlecho said:
i believe this is the post/ apk link from The_scam: https://forum.xda-developers.com/showpost.php?p=70198483&postcount=204
if you get it working, can you tell me if you have the same problems i noted here: https://forum.xda-developers.com/one-a9/general/cm14-nightlys-discussion-support-t3510157/page26 (see #251)- it appears all my cameras are choppy video results, but not the case for Ultramanoid (#253). Ugh.
Click to expand...
Click to collapse
"App not installed
Package appears to be corrupt"
Tried redownloading too, no use ?
mlecho said:
i believe this is the post/ apk link from The_scam: https://forum.xda-developers.com/showpost.php?p=70198483&postcount=204
if you get it working, can you tell me if you have the same problems i noted here: https://forum.xda-developers.com/one-a9/general/cm14-nightlys-discussion-support-t3510157/page26 (see #251)- it appears all my cameras are choppy video results, but not the case for Ultramanoid (#253). Ugh.
Click to expand...
Click to collapse
Well, ultramanoid has a hiaeuhl, not the u.s. variant
Hey there folks! So I've contacted Sir @Arnova8G2 awhile ago and said that our device has camera2api enabled by default. If anyone can test the apk below and provide with a logcat or screenshots, it'll be a breeze for him to port the apk. I can't provide him logs atm since I'm out with my family. :good:
https://drive.google.com/open?id=145pvt2q1UcJS01-nmZhzOxOUfllmzNk5
GoogleCamera-Pixel2Mod-Arnova8G2-V6-Beta16.apk
Doesn't open ,in fact when I open it, it opens random apps ! Very strange
apocrasy said:
Doesn't open ,in fact when I open it, it opens random apps ! Very strange
Click to expand...
Click to collapse
I need a logcat.
Logcat txt
Hope this is ok
Jhayzt said:
Hey there folks! So I've contacted Sir @Arnova8G2 awhile ago and said that our device has camera2api enabled by default. If anyone can test the apk below and provide with a logcat or screenshots, it'll be a breeze for him to port the apk. I can't provide him logs atm since I'm out with my family. :good:
https://drive.google.com/open?id=145pvt2q1UcJS01-nmZhzOxOUfllmzNk5
GoogleCamera-Pixel2Mod-Arnova8G2-V6-Beta16.apk
Click to expand...
Click to collapse
Here you go
I don't think Google Camera would work since it needs a snapdragon processor. I am on a custom ROM and updated the one I hasbwith xda. This made taking picturrsbwork but nothing else did.
Days Tech said:
I don't think Google Camera would work since it needs a snapdragon processor. I am on a custom ROM and updated the one I hasbwith xda. This made taking picturrsbwork but nothing else did.
Click to expand...
Click to collapse
How's the picture taken fares with the one taken from stock app?
Silent_Killer2121 said:
How's the picture taken fares with the one taken from stock app?
Click to expand...
Click to collapse
The difference is night and day.
Can't be downloaded
Pretty sure Google camera is for SD xxx devices only
Ultimatez906 said:
Pretty sure Google camera is for SD xxx devices only
Click to expand...
Click to collapse
Not really. Somebody ported gcam to exynos device. Arnova atm is working on p10 I think.
Guys, make that camera app to system app and disable stock camera. Let's see if it works. I don't have root, other wise I would.
I installed the above uploaded camera apk, but, unfortunately, the app instantly closes after launch. The white camera for "loading screen" appears and after it, the app closes itself.
Pranav Kumar said:
Guys, make that camera app to system app and disable stock camera. Let's see if it works. I don't have root, other wise I would.
Click to expand...
Click to collapse
Just use ADB to disable the camera
Yavul said:
I installed the above uploaded camera apk, but, unfortunately, the app instantly closes after launch. The white camera for "loading screen" appears and after it, the app closes itself.
Click to expand...
Click to collapse
I am still not able to start the app. Is there something else required to do in order to make it run properly?
is there any updates here ?
The camera2.api must be enabled in order to run this app. I have MiA1 as secondary phone and its working perfectly due to snapdragon soc. And it is also working on some exynos phones.
Try to add 'persist.camera.HAL3.enabled=1' in build.prop in order to test whether it is working on Honor 8.
as for what i've known, Honor 8 has its camera2.api enabled by default
Crash at start for now, after granting permissions
There is actually one gcam that is usable for Honor 8 (i just can't remember the download link but it's worse than the stock camera
This thread is a starter for the GCAM devs to hopefully provide us a working GCAM for the essential phone based on the new update. As of right now, you need to be on P at a minimum.
YOU NEED TO HAVE LOGCATS FOR HELP How to LOGCAT 101
You can also use a ondevice logcat tool, like matlog. I clear matlog, start it, directly create my problem, go back to matlog, stop it, then sort by "CAM" in this case, so i can see all camera related errors, then save it.
The idea is this.... all of the major gcam devs have the OP6 or something that isn't the essential phone. If we politely tag them, and have a logcat in hand, perhaps we can get support quicker for our device.
OP6 GCAM Thread
THIS IS FOR READING PURPOSES ONLY, DO NOT SPAM THEIR THREAD WITH REQUESTS, THERE WILL BE FM ACTION IN DOING SO
here is the link for @Arnova8G2 first beta
BETA 1
Hopefully, this will help get the ball rolling. Once i get home from work, i will have logcats for slo-mo, and no-hdr later.
If anybody else wants to help, again, please be descriptive with your problem, and provide a good logcat
@Arnova8G2 and @cstark27 (even though I know your moving on)
Here are logs:
1. Slomo crash. Slomo worked on test3, as long as we patch media profile, it works in general
2. No ability to take picture with hdr off
3. Taking a picture with zoom
I know these are already issues by in large. Maybe my logs will help.
Thank you for your help
Luckily for us. We have a pretty versatile phone at this point.
Tolyan009 just released his first build. It works out of the box. Here is the link.
https://www.celsoazevedo.com/files/android/google-camera/dev-tolyan009/#apk524
al-ro from 4pda has some good stuff too, Where tolyans right now is pretty basic but effective, al-ro has ported some of the bsg mods over.
first release
https://drive.google.com/file/d/1F2CBNtxnMxLcbDgKbbtGRk6RnNKzEXPC/view?usp=drivesdk
second release
https://drive.google.com/file/d/1nCqGUk9f1IfDuabPY2MXsqH6DnZcSzhc/view?usp=drivesdk
third release
https://drive.google.com/file/d/1rg1ixFsYNWqDq9JHMGPcvp9Icuyfp855/view?usp=drivesdk
Fourth release
https://drive.google.com/file/d/1jlcXDDAihQzjUv7mLnL0mqkDnuqwQJlI/view?usp=drivesdk
Latest release
https://drive.google.com/file/d/1iogkUdTHREyckDxpC1G5wsZI5XdszZdw/view?usp=drivesdk
The only things I find right now as "bugs" I guess is there is no lens button in more tab. Might be a us problem, but I'm not quite sure how to figure out if it's there or not.
Added newest al-ro build to 3rd post.
I'm curious if you have seen/looked at this before - https://forum.xda-developers.com/mi-a1/themes/magisk-google-camera-telephoto-lens-t3767531 It's a mod for the Xiomi Mi A1 to be able to use the 2nd rear camera (telephoto) with Google Camera. I haven't tried it yet, kind of afraid to bootloop since it appears specific to the A1 phone. But was curious if what they've done can help get the monochrome camera working on Gcam and other apps in a similar way.
I know you (I think?) had discussed the challenges and limitations of this when asking Essential for support in an AMA in July/August in which Essential basically said "no." But wasn't sure if anything done with the A1 is different than what you've tried.
aer0zer0 said:
Added newest al-ro build to 3rd post.
Click to expand...
Click to collapse
Do you have a link to al-ro's post on 4pda?
gk1984 said:
I'm curious if you have seen/looked at this before - https://forum.xda-developers.com/mi-a1/themes/magisk-google-camera-telephoto-lens-t3767531 It's a mod for the Xiomi Mi A1 to be able to use the 2nd rear camera (telephoto) with Google Camera. I haven't tried it yet, kind of afraid to bootloop since it appears specific to the A1 phone. But was curious if what they've done can help get the monochrome camera working on Gcam and other apps in a similar way.
I know you (I think?) had discussed the challenges and limitations of this when asking Essential for support in an AMA in July/August in which Essential basically said "no." But wasn't sure if anything done with the A1 is different than what you've tried.
Click to expand...
Click to collapse
I've tried sooooooo many things, including what they are doing. It doesn't work or help.
xNotta said:
Do you have a link to al-ro's post on 4pda?
Click to expand...
Click to collapse
Getting my 4pda going rn
aer0zer0 said:
I've tried sooooooo many things, including what they are doing. It doesn't work or help.
Click to expand...
Click to collapse
I spoke to cstark about this with the Nokia 8 ages ago and the basic idea was that if the secondary camera doesn't show up in camera identifier in the Camera2test app then there's literally no way to make this work.
leoni1980 said:
I spoke to cstark about this with the Nokia 8 ages ago and the basic idea was that if the secondary camera doesn't show up in camera identifier in the Camera2test app then there's literally no way to make this work.
Click to expand...
Click to collapse
Thats what ive come across as well. Im just curious though.... How is it hidden from apps like this. I know in build.prop there is a aux cam white list for apps. but ive tried adding all the package names...nothing. What are we missing, how does klik camera turn it on....
Updated post 3
aer0zer0 said:
Updated post 3
Click to expand...
Click to collapse
Thanks aer0zer0!
This new build from Arnova8G2 seems to fix the crash in slow motion:
https://forum.xda-developers.com/showpost.php?p=78092554&postcount=104
ZTEMINI said:
Thanks aer0zer0!
This new build from Arnova8G2 seems to fix the crash in slow motion:
https://forum.xda-developers.com/showpost.php?p=78092554&postcount=104
Click to expand...
Click to collapse
It does indeed. Great work @Arnova8G2 !
Finally good slow-mo recordings *with* sound available.
Photobooth still mysteriously crashes when first shot is processing.
aer0zer0 said:
I've tried sooooooo many things, including what they are doing. It doesn't work or help.
Click to expand...
Click to collapse
~El Julio~ said:
It does indeed. Great work @Arnova8G2 !
Finally good slow-mo recordings *with* sound available.
Photobooth still mysteriously crashes when first shot is processing.
Click to expand...
Click to collapse
I still can't get any of these apps to quick launch from a locked ascreen with the power button shortcut. I'm just getting an error message about permissions. Is anyone else getting this or is it something I have installed that's causing the problem?
I logcatted it. Doesn't tell me much of anything unfortunately. Like what permission it wants perhaps.
leoni1980 said:
I still can't get any of these apps to quick launch from a locked ascreen with the power button shortcut. I'm just getting an error message about permissions. Is anyone else getting this or is it something I have installed that's causing the problem?
Click to expand...
Click to collapse
Happens on my device too. It actually didn't back when using some of the first Arnova8G2's 6.1.x builds (sorry I can't remember which exact versions).
There is a *partial* solution to launching it from lockscreen - wether it is actually locked or not - by simply having the app in memory.. But that's obviously far from ideal.
Was gonna try to gather some (hopefully) helpful logs but.. :
aer0zer0 said:
I logcatted it. Doesn't tell me much of anything unfortunately. Like what permission it wants perhaps.
Click to expand...
Click to collapse
It's really weird.
Using SystemUI Tuner, I can also confirm the very same thing happens when swiping the corresponding lockscreen shortcut.
(OT : By the way, don't know why they were originally removed since adding back phone & camera shortcuts does make the bottom messages corresponding to the targetted function : "swipe right to make a call" & "swipe left to open camera".. something like that anyways)
~El Julio~ said:
It does indeed. Great work @Arnova8G2 !
Finally good slow-mo recordings *with* sound available.
Photobooth still mysteriously crashes when first shot is processing.
Click to expand...
Click to collapse
I can confirm that Photobooth crashes on my PH-1 too. Can anyone provide a logcat to Arnova8G2?
Thank you for this! Much better than the stock essential phone app. Makes my essential that much better.
Is there a source link to al-ro gcam ports??
crankiro97 said:
Is there a source link to al-ro gcam ports??
Click to expand...
Click to collapse
No, they appear on 4pda tho
Hi! After the Q DP6 update all the video recorded from the rear camera have an annoyng hiss noise...
I've try with Google camera, whatsapp and other camera app... Everytime the same problem...
No matter what resolution or setting, hiss for all the time!
I've also ereased the Google cam data..
Anyone have the same problem?
Anyone have an idea of what can i do?
From P to DP5 all fine...
gallogeometraluca said:
Hi! After the Q DP6 update all the video recorded from the rear camera have an annoyng hiss noise...
I've try with Google camera, whatsapp and other camera app... Everytime the same problem...
No matter what resolution or setting, hiss for all the time!
I've also ereased the Google cam data..
Anyone have the same problem?
Anyone have an idea of what can i do?
From P to DP5 all fine...
Click to expand...
Click to collapse
report in google pixel app, not usefull to report it here
I've tried...
I'm in beta, no support!
gallogeometraluca said:
I've tried...
I'm in beta, no support!
Click to expand...
Click to collapse
Hi, I have the same problem now with my Pixel 3a and Android 10 (everything stock). Before updating everything was fine.
I contacted pixel support and they told me that may be one of my apps that's messing with the camera, and to unistall my apps one by one to try to find which one is responsible for this situation (in safe mode the camera is working fine).
Did you find some way to fix it?
Hi there. Same here, glad to find I am not alone.
After some panic and then some 4 hours night trying all the apps, trying safe mode etc. I know the culprit: it is Google App with Assistant listening in the background. When you set the voice match to listen to your "OK Google" command (in G App setting->voice match) then you have the hiss. When you turn the function off it goes away. What is funny there is no hiss if you record using front camera. At least good it is not hardware, but extremely unpro from Google as it is their own app that causes the problem. I guess Android 10 is just not polished yet.
I am searching for the most direct way to report it, already did it through settings->tips&co->feedback, but would like to directly contact the Google App devs. Any idea?
Tomek Krakowski said:
Hi there. Same here, glad to find I am not alone.
After some panic and then some 4 hours night trying all the apps, trying safe mode etc. I know the culprit: it is Google App with Assistant listening in the background. When you set the voice match to listen to your "OK Google" command (in G App setting->voice match) then you have the hiss. When you turn the function off it goes away. What is funny there is no hiss if you record using front camera. At least good it is not hardware, but extremely unpro from Google as it is their own app that causes the problem. I guess Android 10 is just not polished yet.
I am searching for the most direct way to report it, already did it through settings->tips&co->feedback, but would like to directly contact the Google App devs. Any idea?
Click to expand...
Click to collapse
Hi, thank you very much, it worked!
I don't know any other way to contact the Google Apps devs, but I'm sending an email to the Google support agent I talked with yesterday for this problem.
If you find another way to report it, let me know and I'll do it too.
Have a nice day.
paredes87 said:
Hi, thank you very much, it worked!
I don't know any other way to contact the Google Apps devs, but I'm sending an email to the Google support agent I talked with yesterday for this problem.
If you find another way to report it, let me know and I'll do it too.
Have a nice day.
Click to expand...
Click to collapse
Could you send me his/her e-mail address as well? I would report it wherever possible as many times as possible And keep us posted if any news - as will I.
I would guess that not many people might have noticed the bug yet (it's like 3 days since the debut of Android 10), but as it is software based and on a fresh, new Android version then perhaps quite a bunch of people are having this bug, but don't know about it yet or don't know where to find help.
Bests
Tomek Krakowski said:
Hi there. Same here, glad to find I am not alone.
After some panic and then some 4 hours night trying all the apps, trying safe mode etc. I know the culprit: it is Google App with Assistant listening in the background. When you set the voice match to listen to your "OK Google" command (in G App setting->voice match) then you have the hiss. When you turn the function off it goes away. What is funny there is no hiss if you record using front camera. At least good it is not hardware, but extremely unpro from Google as it is their own app that causes the problem. I guess Android 10 is just not polished yet.
I am searching for the most direct way to report it, already did it through settings->tips&co->feedback, but would like to directly contact the Google App devs. Any idea?
Click to expand...
Click to collapse
Your solution work very well and solve the problem!!!
Thanks!!!
Happy to help Still the issue is not really resolved as this solution handicaps one of Assistants main functions.
I have reported it here: https://support.google.com/pixelphone/thread/14361608?hl=en
Hope this helps and the issue is resolved with the next update of Android 10 or Google App.
Aside from the hiss problem, does the audio recording quality on A10 is the same from Android 9? For videos and audio messages...
I didn't notice any quality loss
For the hiss problema I send a feedback with "tips & support" in settings!
Hey guys. The solution I was writing about before turned out temporary (and it is not a true solution as it is spoling the actual function of the Assistant) and even with Voice Match for Assistant being turned off I got the hiss (I guess it got this way after some minor Google app update). This is unnacceptable, especially that it is Google's own core app doing it on a Google phone :/ I might just buy that Oneplus 7T if they don't fix it with October update :/
Oh, I have created an official issue thread on Google's issue tracker. Please star and comment so that they see the bug, thanks: https://issuetracker.google.com/issues/141968224
Even when I disabled Voice Match, I still had the hiss while recording video and audio. I still think it is software because there is no hiss using Duo. This hiss only seems to be present when I record video or use the voice recorder. My wife's Pixel 3a doesn't seem to have the issue.
Try the Jan 2020 update. Release notes say they fixed the audio issue with video recording. Worth a shot. "Improvements for audio in video capture."
Source: https://support.google.com/pixelphone/thread/24852169
Edit: source link added
January update fixed the hiss for me.
Can't see me in WhatsApp video calls, I look very large as if I had a zoom, someone with the same problem?
Yes I have the same problem and I sent back the phone to Realme, I just got the a new one and still have that issue. Please someone help !
if I'm not wrong in thinking, I believe it's down to the fact that WhatsApp records video in 9:16 aspect ratio on all phones as just standard. And then when you are viewing yourself, it's zooming in to fit your image onto a 9:20 screen. However, others should see it in 9:16.
I hope this makes sense and as far as I'm aware it's not a phone problem. It's just trying to fill your image onto the bigger screen but not wanting to stretch.
Best that I can offer is to fill the status bar as black to make the screen theoretically smaller.
I don't think it's any issue on Realme's side but WhatsApp use of needing to work on devices of all screens and sizes, if that makes sense.
- Josh
Same problem here.
Other people can only see a very zoomed part of that what i see myself.
Hope that Realme is gona Fix this soom.
Exactly the same here
+1
Yes but why it happens only in some x50 and not in oders? At first I didn't have this problem and now I have. I didn't update anything WhatsApp neither system.
Sent from my RMX2071 using Tapatalk
This is an Whatsapp issue !! Hope somebody at Whatsapp take an effort to adapt to the new video ratio soon.
On other viedeo chat apps like Duo, Instagram, Wire etc work fine
+1 here
Contacted WhatsApp sending screen shot and logs.
The answer is here:
Hi,
Thanks for your message.
Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.
WhatsApp Support Team
Yeah even I have raised a ticket and they stated that it will be fixed on a future update.
Ddaa24 said:
+1 here
Contacted WhatsApp sending screen shot and logs.
The answer is here:
Hi,
Thanks for your message.
Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.
WhatsApp Support Team
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I also got this response.
same issue
Ramses512 said:
Can't see me in WhatsApp video calls, I look very large as if I had a zoom, someone with the same problem?
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I just found out I have the same problem. Strange enough I see myself good in the mini window inside whatsapp, but the other person sees only the lower right quarter of the image, like it was zoomed in.
the workaround solution is you have to temporary downgrade your whatsapp version to the older version, i cannot remember which version, but i fix my video call issue.
the only problem of the version is the group call has limited to 4 instead of more.
hope it help.
X50 pro whatsapp issues
SY0901 said:
the workaround solution is you have to temporary downgrade your whatsapp version to the older version, i cannot remember which version, but i fix my video call issue.
the only problem of the version is the group call has limited to 4 instead of more.
hope it help.
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Ok thanks, i will check that, in the meantime I'm using Google duo which works fine
SY0901 said:
the workaround solution is you have to temporary downgrade your whatsapp version to the older version, i cannot remember which version, but i fix my video call issue.
the only problem of the version is the group call has limited to 4 instead of more.
hope it help.
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When you find the version number. Can you post it here as I prefer WhatsApp video calls compared to other services. Currently am using Instagram and it's annoying.
Xybertecnic said:
Ok thanks, i will check that, in the meantime I'm using Google duo which works fine
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Yep, I prefer Google Duo too. Works fine, and Viber as well. WhatsApp just sucks.
Patch for this issue in the latest rom release. (RMX_2075_11_A.30)
tino1601 said:
Patch for this issue in the latest release of rom. (RMX_2075_11_A.30)
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Yep, it's working fine now.