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Hi,
I've been experiencing some 'overnight' problems with the HTC Touch Pro lately.
The Pro is switched on for like 24/7 and works fine.
The thing is that it now and then happens that in the morning (so after a night standby time) the Touch Pro is all messed up.
Things that I have seen now:
- Device is turned off completely and needs to be turned on again (like the battery is down, but it's NOT).
- Device seems to have had a soft reset, since it shows the 'ENTER PIN' screen when I switch it on.
- TouchFLO 3D is all scrambled (see attached pictures for examples)
I think (read: hope) that it's all software and that it'll be fixed by a future ROM upgrade, since I've never had such problems with the Touch Diamond before. It's quite frustrating since the first two problems cause the fact that the phone is offline.
Do the problems sound familiar to you? I didn't find other topics concerning my experiences...
I think it may help if people also listed what apps they have installed. Up until last night, i had not had any issues with the device overnight. However after installing battery status last night, this morning the device had soft reset in the night. This is the first time in 3weeks.
The battery indicator is another issue which i think most people have. The indicator seems to get stuck and then when it updates it looks like a lot of battery has been used in a small amount of time. FOr instance my battery was reading 100% for over 4 hours then suddenly jumped to 95%. Also when charging i have had the TP stop charging at 87% and looking at the current level - only 80mA was being drawn, indicating that the battery was not charging. A soft reset later, corrected this. I am just wondering whether this is what is causing the soft resets in the night - ie the device detects that it has been charging for a long time with no battery level change and therefore resets. Just a hunch..........
- Device is turned off completely and needs to be turned on again (like the battery is down, but it's NOT).
I've had this a couple of times but hitting the power button doesnt work, I have to use the soft reset to get the phone back.
- Device seems to have had a soft reset, since it shows the 'ENTER PIN' screen when I switch it on.
Had the same thing a couple of times too.
- TouchFLO 3D is all scrambled (see attached pictures for examples)
Again, had this a few times
Not had TF3D scrambled, but had the other two. I'm pretty sure it has happened to me only when charging (other people report similar problems resuming from standby when charging). Perhaps, like me, you mainly charge the device at night?
I'm currently running with TF3D off (Settings, Today, Items, un-tick TouchFLO3D, tick some standard today items instead), and I haven't seen this problem since.
Cheers,
Graham.
hmmm...I'm very curious how this is coming...
Maby it are the installed programs that doesn't work correctly..
I'm curious if ya let the phone 'standard' so without installing all kinds of programs if the phone still has these problems.
Hoping someone might be able to help me here..
Within an hour of being taking off the charger (and confirming it was 100% at that time) my battery life is down to 80%.
What's happened so far is:
1) alarm went off (set to ring only - no vibrate)
2) recieved 2 emails on yahoo (set to check every 60 mins)
3) received 1 push email through exchange/active sync
4) 1 calendar appt reminder.
The screen has probably only come on 3 times for no more than 10 seconds each time. My brightness is set to the 2nd lowest level possible. My ringer is on the highest.
Here are the apps I have installed. I have not "launched" any of these today.
.net 3.5
Easy Shares
Google Maps
Microsoft My Phone - (set to sync once at 3am & was on charger then)
Mobil manager for netflix
S2U2
Waze (another GPS app)
Phone is about 4 weeks old.
download HD Tweak and set up data disconnect after to 1 minute. I am almost positive your data is staying on after downloading email because i had the same problem with my Touch Pro. Keeping the data session open is a huge battery drain
My battery life is terrible too! I charge it fully throughout the night and the phone typically dies by the time I get home from work at 6PM or so. I barely use it at work. Never talk on it. The occasional text message. But by the end of the day the phones dead. I have no idea why. I know for some odd reason by phone will not automatically go into sleep mode. It should, but doesn't. Not sure if that kills the battery even though I manually push the sleep mode button each time.
I set up the HD Tweak software. We'll see if this helps. Does it work for the Touch Pro 2 also?
Any of you guys using a case with a magnet on it by any chance?
Possible explanation...
ade333 said:
Hoping someone might be able to help me here..
Within an hour of being taking off the charger (and confirming it was 100% at that time) my battery life is down to 80%.
What's happened so far is:
1) alarm went off (set to ring only - no vibrate)
2) recieved 2 emails on yahoo (set to check every 60 mins)
3) received 1 push email through exchange/active sync
4) 1 calendar appt reminder.
The screen has probably only come on 3 times for no more than 10 seconds each time. My brightness is set to the 2nd lowest level possible. My ringer is on the highest.
Here are the apps I have installed. I have not "launched" any of these today.
.net 3.5
Easy Shares
Google Maps
Microsoft My Phone - (set to sync once at 3am & was on charger then)
Mobil manager for netflix
S2U2
Waze (another GPS app)
Phone is about 4 weeks old.
Click to expand...
Click to collapse
Just curious, did you charge the phone while it was on? If so, I've found it a problem. I once charged my phone while it was on, and I took it off after about 2 hours (the green LED indicator probably showed up an hour before I took it off). I checked the battery meter and it registered at 89%! I found out that there's a flaw in the way the found charges. Once the LED turns green for a full charge, the charger cuts off, but (I think what I'm about to say might be true) the phone thinks it's running something as it charges, thus causing the rapid battery drop.
Since then, I stopped charging my phone while it was on. I now turn off the phone and then charge it. I can last a whole day with about 45 minutes total on the Internet, and my battery would go to about 60+%.
However, as jaas666 pointed out, are you putting your phone near a magnet? The magnet tricks the phone into thinking the stylus/keyboard is being pulled out, thus causing it to wake up, which will drain your battery.
Have you tried a task manager to see if a program is running when it's not supposed to?
http://www.dotfred.net/TaskMgr.htm
I had terrible battery life and found two issues. One program was always taking up around 10% CPU usage (VZO video chat software). Also found that Google Sync, set up through ActiveSync, was having trouble. I'd open ActiveSync and find it in a synching loop. For me the solution was to untick "Tasks" in the sync menu. Since then, battery life has been great.
Aspesi4 said:
My battery life is terrible too! I charge it fully throughout the night and the phone typically dies by the time I get home from work at 6PM or so. I barely use it at work. Never talk on it. The occasional text message. But by the end of the day the phones dead. I have no idea why. I know for some odd reason by phone will not automatically go into sleep mode. It should, but doesn't. Not sure if that kills the battery even though I manually push the sleep mode button each time.
I set up the HD Tweak software. We'll see if this helps. Does it work for the Touch Pro 2 also?
Click to expand...
Click to collapse
HD Tweak works fine on mine, I've also heard of some people using Diamond Tweak. I mostly text all day maybe some internet but I have gone a day and a half without charging and even then my battery had only gotten to ~20% so I think with a few changes it could be fixed. I'd check out some of the Tweaks threads here and at PPCgeeks for registry edits u can do to save the battery too
I had those issues with my 2000mAh battery on my sprint tp1. With my verizon tp2 my battery life is fantastic. I use the crap out of it all day also. Was wondering if the bad battery life is happening mostly with sprint users.
I have my active sync connected at all times for wireless email calendar task syncing. I charge with the phone on all nite long and the battery drains only slowly throughout the day. Less than 50% today. It is on 24/7 I never shut it down unless I'm soft resetting due to a file or app install. I use my ms3.5 task manager to keep stuff closed after using. I always put it to sleep mode by the button when I'm done with it. My screen is set to brightest and stays on 2 min. before sleep mode engages unless I manually do it.
I'm sorry to hear your battery issues, my tp1 with sprint was really hard on battery juice. I found it would struggle to find a signal alot, one reason I switched to vzw.
Hope you figure it out.
Sad to say that my less than 4 days old Sprint TP2 is disappointing to say the least in battery life and all around usability. Now i'm coming from a Treo Pro and so used to one handed operations and such. But i digress...
Battery life on this beast is sad, really sad. Someone alluded to Gmail Exchange ActiveSync as a potential battery drain so i might look into that. Basically i'm gonna hard rest and start from scratch applying less tweaks. Basically i find TF3D tedious really..takes too many steps just to do some basic things. I turned it off and managed better a bit but i just might go back to my Treo Pro and sell this thing..
My battery "appears" to drop quickly, but actually hangs in there quite nicely. My old phone only showed me 20% increments, so going to 1% makes it very noticable.
I ran cleanup first thing, then went back and customized.
I use Activesync in push mode (7 days per week 8am - 9pm), have it checking Hotmail, stocks, weather every 30 minutes. BT is on, Data on, WiFi off. I even went back and turned auto screen back on as I couldn't read cleanups default change in the sunlight.
Gets turned on at 7am, and at 10 pm I'm ussually 30-40%. Medium user - 40 minutes phone use daily, 1-2 hours total IE time, ALOT of email checking, hardly any SMS.
I do use a magnetic holster too. S2U2 fixed that issue.
Biggest drain I noticed is screen. If I turn off auto and go back to CleanUp default, I can get through almost 2 full days if I turn it off around 11pm, and back on 7am.
And as far as battery total use, my older phones always turned themselves off at about 15%. THIS THING WARNS ME AT ABOUT 4% and turns off 2-3%! That's alot of extra battery use.
There is a company making a 1750a battery that will fit in stock case.
Tp2 VZW
Not sure if this will help you but some phone cases can cause battery drain. Read here:
http://forums.wmexperts.com/showthread.php?t=175441
Have my Screen Timeout set to Keep Screen On on my LG G3 running 4.4.2 and something keeps resetting it back to 30 seconds. I've posted on the LG forums with no response. I've tried running Log Cat but I'm apparently too dumb to figure out how to find out what's causing the setting to change. Any thoughts?
Bump... anyone?
I think you can set the timeout on display setting, set time as you want it.
Thanks yeah... I know. I have it set to not turn off. But it still reverts to 30 seconds periodically.
I have set 2 minute timeout on my phone, and its work fine, but it will be reverts to 30 seconds if the battery is low (on state < 15%) . I'm not quite sure but i think your phone timeout setting periodically reverts is because your phone is in low battery state
My battery has never been below 50% so that's not it.
Thanks though!
Hi
I've got a brand new PH-1 and haven't yet had time to set it up properly, only started it up, let it update software and used for an hour or so before testing the idle battery drain.
I haven't installed any apps or changed any settings other than to disable the google app (to prevent it listening for or responding to "ok google"). I tried out the 360 camera, signed in to gmail and browsed a few websites, before charging back to full and restarting the phone before this test anyway.
But leaving it idle with the screen off and with phone network disabled (there's not even a SIM inserted), only wifi on with good signal, it lost 65% battery in under 22 hours. Screen on time was less than five minutes.
Is this a hardware issue I should RMA, or is it considered normal? If this is normal and there's no easy fix, I'll probably end up having to return the phone anyway for a refund, because if it can't even last a day and half in idle there's no way it would last a reasonable amount of time with normal usage.
Any ideas?
Thanks
Since there isn't a sim card installed, try going to airplane mode and then turning WIFI on.
I am getting about 1.2% drain with cell network and wifi enabled along with all my standard apps installed.
On a typical day with 1-2h SOT, I usually have 60-70% battery left at midnight. I'd try to reset the phone, and then testing again - occasionally a system update will end up doing something funny
I left it overnight with airplane mode on, so even wifi was off, and it's a little better but not by much. Screen on time was one minute.
With airplane mode on, screen off, no dodgy apps, the phone really shouldn't be doing anything to drain battery.
I'll try a full factory reset and see what happens.
Just to follow up, a full factory reset seems to have fixed the issue. Even after doing the same things I had done before (connected to wifi, updated, logged in to gmail, etc) the battery now drains at a much more sensible rate.
Very strange that a factory reset made a difference since it was new from the factory when I had the issue, but I guess something strange happened in the update like dsip suggested.
Thanks for the help!
nickwp said:
Just to follow up, a full factory reset seems to have fixed the issue. Even after doing the same things I had done before (connected to wifi, updated, logged in to gmail, etc) the battery now drains at a much more sensible rate.
Very strange that a factory reset made a difference since it was new from the factory when I had the issue, but I guess something strange happened in the update like dsip suggested.
Thanks for the help!
Click to expand...
Click to collapse
That's ? percent normal behavior. Anytime you flash a ROM (new phone =new ROM) you need to wait a bare minimum of a charge cycle (more like three in my experience) before you get the slightest idea what your actual battery drain is going to look like. think of it like breaking in the engine on a new car.
Sent from my mata using XDA Labs
G'day,
I've had some odd issues with two consecutive Xiaomi phones, and I'm hoping someone here can shed some light on it for me.
With both my Mi Note 2, and now my current Mi Mix 3, after less than a year of owning each one (respectively), out of nowhere, the battery life drops through the floor, the phone gets really hot, and most oddly, I got wicked battery drop while the phone is off (e.g. I turned the phone completely off at 77%, and about an hour later, I turn the phone back on and it's at 43%).
On both phones, I've tried a factory reset, but it didn't work. It was, for all intents and purposes, fecked. At the moment, I'm waiting for the 15 day countdown for my Mi Mix 3 bootloader to be unlocked so I can try flashing the EU MiUI ROM and see if that helps, but that's still a hell of a long time to wait with a phone that idles at 50+° C and has a battery life of about 3 hours with minimal SoT.
I've installed BetterBatteryStats (using ADB to provide permissions), CPU-Z, CPU Monitor and Ampere to see if I could get some more information. I found a few things:
1. Somehow, with mobile data and WiFi enabled, the system was drawing SO MUCH power (reported by Ampere) that it literally wouldn't charge while plugged into a 2A wall port. It was drawing like 1300mA when it wasn't plugged in, and when it was, it was STILL drawing about 130mA, meaning no matter what, while the phone was on, I was losing battery.
2. BBS reported the biggest battery killer was under the 'Alarms' tab, caused by Android, which were "Intent: *job.delay*" and "Intent: *job.deadline*". I have literally no idea what these are, what's causing them, or how to stop it triggering.
3. I've done a full factory reset. The first hint that something was wrong was when I noticed that the phone wasn't charging when it was plugged in and turned on. I did the full factory reset, didn't help.
I'm currently running Global MiUI 11.0.4.0, Android 9.
Does anyone have any ideas? I haven't manually updated anything, I'm not particularly rough with the phone, but for two phones in a row, this has come straight out of nowhere. It's a shame, because the Mi Mix 3 has spoiled me with it's 100% screen real estate (no hole-punch, no teardrop for front camera), but I think my next phone is gonna go with something else.
Cheers.
Update: I've taken a squizz at the Google Battery Historian and basically, I have no feckin' idea.
The best I can get out of it is "Yep, something in the labyrinthine generic 'Android' system is causing it, but good luck narrowing it down or stopping it."
That being said, I've found that this Partial Wakelock is triggered fairly often (1-6 times per minute, give or take): IntentOp:.common.broadcast.BackgroundBroadcastReceiverSupport$GmsReceiverIntentOperation
I have no idea what the hell it is or does, and the only information I can find about it is from developers asking questions where it just happens to be part of their codebase, or a breakdown of how the WakeBlock app works.
It's getting woken up about every minute or so (usually more than once a minute). However, the wakelocks appear to be part of the core Google/Android systems that can't be individually disabled.
I'm still feckin' confused.
Overloke said:
Update: I've taken a squizz at the Google Battery Historian and basically, I have no feckin' idea.
The best I can get out of it is "Yep, something in the labyrinthine generic 'Android' system is causing it, but good luck narrowing it down or stopping it."
That being said, I've found that this Partial Wakelock is triggered fairly often (1-6 times per minute, give or take): IntentOp:.common.broadcast.BackgroundBroadcastReceiverSupport$GmsReceiverIntentOperation
I have no idea what the hell it is or does, and the only information I can find about it is from developers asking questions where it just happens to be part of their codebase, or a breakdown of how the WakeBlock app works.
It's getting woken up about every minute or so (usually more than once a minute). However, the wakelocks appear to be part of the core Google/Android systems that can't be individually disabled.
I'm still feckin' confused.
Click to expand...
Click to collapse
I think it's an issue with your network operator
XDRdaniel said:
I think it's an issue with your network operator
Click to expand...
Click to collapse
Any ideas as to how I'd further troubleshoot? I've gone into *#*#4636#*#* and changed the sort of signal it looks for, but it doesn't appear to have fixed anything.
In case anyone is interested, I've attached on of my Bugreports (from running adb bugreport), which can be viewed through Google Battery Historian.
I'm not saying there's a cash prize for anyone who can tell me what is happening and why, but I'm also not saying that there isn't.
So, I think we have our culprit (maybe).
I have attached several screenshots from a Battery Historian I took after having my phone on all day. The total phone on time was about 4-5 hours with, no joke, maybe 10 seconds of screen on time. Let's go through this absolute bullshittery together, shall we?
Battery - Full Time: The full length of time captured by the Battery Historian/bugreport command. It's in Zulu Time (GMT+0) and I'm in Australia (GMT+10), so the line starts going up at 5PM last night, which is more or less when I plugged it in to charge. You can see, while 'off', it took 16 hours to charge to 100%, and this was from a 'cold boot' (phone is completely dead), so it didn't have any information about what had been running, etc.
Battery - Discharge: The five or so hours time in which the entire battery discharged, starting from when I woke up in the morning and got ready for work. In the Screen row, you can see the small, three-to-four second windows throughout the day that I turned the phone on to check the battery. For almost the entirety of the time, the screen was off. You can see where the line next to Phone State goes from black to navy blue. This indicates that the phone has been put into Airplane Mode - you can see this is also where everything relating to network connectivity or mobile strength completely disappears. You can also see that App Processor Wakeup completely dies here - that means that actual installed apps (including GOOGLE_SERVICES and Xiaomi's preinstalled Facebook app stop sending commands to wake the CPU.
Battery - Cause: At least once a minute, usually more, two things fire that keep the CPU running - Abort:Wakeup IRQ detected during suspend: 999 msoc-delta and Abort:Wakeup IRQ detected during suspend: 663 qpnp_rtc_alarm. I have no feckin' idea what either of those are, and Googling results in either developer guides or threads that lead nowhere. If anyone knows what they are, for the love of God let me know.
Battery - Foreground Processes: While the phone was off, with every app closed, in Airplane Mode, we can see that there are still four apps that are somehow in the foreground: com.miui.mishare.connectivity (odd, since there's no connection), com.miui.securitycenter (which I tried disabling through ADB last night, and it stopped my phone from booting. Oops), com.miui.notification, and com.android.providers.contacts (which disappeared shortly after entering Airplane Mode).
Battery - Video: You can see here, for the ENTIRETY of the time that the phone was turned on, this odd Video row was enabled. There is no other information about it - what causes it, where it's coming from, what 'Video' means, anything.
Battery - 7 Second Slice: This is just a close-up of a seven-second period of time, wherein the above 999 msoc-delta and 663 qpnp_rtc_alarm kept the CPU running six times within 7 seconds. Not a lot on its own, perhaps, but over the course of hours, it clearly causes issues.
I've also attached the latest bugreport where I took these screenshots from if anyone wants to try and make sense of it.
--
This looks to me like an hardware issue more than anything, what is the idle state of the cpu?
Overloke said:
So, I think we have our culprit (maybe).
I have attached several screenshots from a Battery Historian I took after having my phone on all day. The total phone on time was about 4-5 hours with, no joke, maybe 10 seconds of screen on time. Let's go through this absolute bullshittery together, shall we?
Battery - Full Time: The full length of time captured by the Battery Historian/bugreport command. It's in Zulu Time (GMT+0) and I'm in Australia (GMT+10), so the line starts going up at 5PM last night, which is more or less when I plugged it in to charge. You can see, while 'off', it took 16 hours to charge to 100%, and this was from a 'cold boot' (phone is completely dead), so it didn't have any information about what had been running, etc.
Battery - Discharge: The five or so hours time in which the entire battery discharged, starting from when I woke up in the morning and got ready for work. In the Screen row, you can see the small, three-to-four second windows throughout the day that I turned the phone on to check the battery. For almost the entirety of the time, the screen was off. You can see where the line next to Phone State goes from black to navy blue. This indicates that the phone has been put into Airplane Mode - you can see this is also where everything relating to network connectivity or mobile strength completely disappears. You can also see that App Processor Wakeup completely dies here - that means that actual installed apps (including GOOGLE_SERVICES and Xiaomi's preinstalled Facebook app stop sending commands to wake the CPU.
Battery - Cause: At least once a minute, usually more, two things fire that keep the CPU running - Abort:Wakeup IRQ detected during suspend: 999 msoc-delta and Abort:Wakeup IRQ detected during suspend: 663 qpnp_rtc_alarm. I have no feckin' idea what either of those are, and Googling results in either developer guides or threads that lead nowhere. If anyone knows what they are, for the love of God let me know.
Battery - Foreground Processes: While the phone was off, with every app closed, in Airplane Mode, we can see that there are still four apps that are somehow in the foreground: com.miui.mishare.connectivity (odd, since there's no connection), com.miui.securitycenter (which I tried disabling through ADB last night, and it stopped my phone from booting. Oops), com.miui.notification, and com.android.providers.contacts (which disappeared shortly after entering Airplane Mode).
Battery - Video: You can see here, for the ENTIRETY of the time that the phone was turned on, this odd Video row was enabled. There is no other information about it - what causes it, where it's coming from, what 'Video' means, anything.
Battery - 7 Second Slice: This is just a close-up of a seven-second period of time, wherein the above 999 msoc-delta and 663 qpnp_rtc_alarm kept the CPU running six times within 7 seconds. Not a lot on its own, perhaps, but over the course of hours, it clearly causes issues.
I've also attached the latest bugreport where I took these screenshots from if anyone wants to try and make sense of it.
Click to expand...
Click to collapse
Same problem. Any solution?