Hello all, posted this question in a Facebook group and was recommended to bring it here.
I've got a Samsung Galaxy A42 that recently ran a software update and wouldn't properly restart afterwards. It would load up with the normal "Welcome" screen from Verizon, but would freeze during this part of the loading, shut off, then try to restart itself again, and would continue this endlessly until it ran out of battery. The only thing I was able to do was access the safety mode menu, but I've tried everything save for factory resetting to no avail. I attempted downloading a SM-A426U_CCT_A426USQU4DVL2_fac.zip file and installing it from an SD card, but I receive an installation failed message from the safety menu when I do, stating "E: Failed to read 6 bytes of data at offset," "E: Failed to read footer," "E: Signature verification failed," and "E" error: 21." I've also tried recovery software, but none of them recognize my phone being plugged into the USB socket on my computer, nor does my computer recognize it in this state.
I've since gotten a new phone, but I've got some pictures, documents, videos, and other things on this phone that I'd like to get off the A42 if possible before turning it in to my Verizon store, so any suggestions or advice would be very much appreciated. Thanks for reading!
Clear system cache.
Try to boot into safe mode.
If that fails you're probably boned... a data recovery service may be able to help.
Always redundantly backup critical data especially before playing with the firmware. If you fail to backup critical data redundantly it's only a matter of time before you lose it.
Related
I have got a pop up message "Sorry -The process com.android phone has stopped unexpectedly. Please try again." This pop up will not go away at all it appears straight after I press force close. This means I can not access any of the setting on the phone. I believe my SD may be corrupt, as when I try to system restore it just goes to reboot.
I have tried several things like trying to reinstall clockworkmod so I can get to the system restore but the phone just keeps jumping to the boot screen.
I have read in other threads about similar problems and use md5sum to check if I have the correct versions to install. I believe that many if not all data on SD is missing or corrupt. My phone is a brick and I dont have a clue where to start.
I have a orange San Francisco which was running japanese jellyfish 2.2.
All help gratefully welcome
Basically is there any way to wipe my SD card then install what I need onto it, then place into the phone to access the phones system restore to then reinstall every thing or at least access the phone to reset it.
Good day, I dont know what happened to my phone. I'm just charging and this message popped out.
"Encryption was interrupted and can't be completed. As a result, the data on your phone is no longer accesible.
To resume using your phone you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up on your Google account." and a reset phone button.
I already did reset the phone, but the said message is still there,
i tried many things like flashing twrp through fastboot and then format data but it says cant mount storage,
flashed stock rom thru miFlash but same message appears, flashed custom rom but all apps are crashing and rebooting, flashed china rom still the message is there.
any suggestions? need help badly.
thankyou.
Sound alike the devices corrupted its self. Known to happen with Xiaomi devices. The hardware just ends up failing after a short amount of time.
Time to send it back for repair.
Hi all,
I have a Galaxy S7 Edge SM-G935V and the other day I put my case on and put the phone in my pocket not realizing I had put the case on upside down. With the case on the wrong way, the power and volume buttons were pressed and the phone rebooted several times. I thought I was just getting notifications when my phone was vibrating in my pocket, but in reality it was vibrating because it was rebooting. It must have booted to recovery and/or download mode and then because the buttons were still pressed, rebooted again and again. When I checked my phone after a few minutes of it unknowingly rebooting, it was in recovery mode so I attempted to boot normally. It didn't fully boot, but I got a message "Phone storage corrupt. The data partition has been corrupted. You need to reset your phone to factory default settings. This will erase all your data."
Now, I'm an IT professional so I know how storage disks work. I know that the partition table is probably corrupt but the data itself is probably intact. I would like to recover the data on the partition such as photos, videos, texts etc, but since the phone doesn't fully boot, I can't get to the storage from a PC, and when I connect via ADB I get the message "error:closed" when I try to do anything.
My questions/thoughts:
In the same way you would slave a damaged hard drive to recover the data, is there a way to access the partition without booting to it?
Is there a way to do a full ADB backup of the partition and try to extract the data from the backup?
Is it possible to install a custom recovery and do an image backup of the partition and try to extract the data from that?
What is the likelihood of recovering the data after a reset to factory settings? I have access to professional data recovery software and I'm willing to spend some money on specific software for Android recovery.
Is there any other way that anyone can think of to retrieve data from an Android device that can't boot? Or to repair the corrupt partition?
Alright, I ran the restore factory settings from the phones' official settings, it rebooted in TWRP asking me if I want to keep the system modifiable to what I checked yes and rebooted the phone. Then the phone booted and there was a message saying that the phone cannot be set up due to the data being encrypted (something along those lines), then I checked to keep the system read-only cause TWRP prompted me again but the same message popped up. Then the same "data encrypted window appeared" and I, who knows why, decided to wipe internal storage in TWRP and the phone is now stuck on the blue "Honor" splash forever and boots again if I shut it down manually. I can shut it down via TWRP.
Don't really know what to say other than I really don't know what I'm doing and I was just hoping to format my internal storage quickly so that I can swap my phone with a family member. I'm really disgusted with how I approached this whole scenario and I need help to fix my phone if possible. I can access the internal storage thanks to TWRP and the only folder there is TWRP.
Facts:
1. Did factory reset over official settings.
2. Did very stupid things, then wiped internal storage for the finale.
3. Phone is stuck forever blue splash screen and keeps restarting if I turn it off.
4. I have accesss to TWRP and can mount internal storage.
5. I should have no business owning a rooted phone.
6. The firmware on was(is?) BLN-L21.
Please help.
I was able to unbrick it. Please delete/lock this thread.
Hi guys, please I need your help. I got a samsung A7 (2018) device which doesn't connect to network though SIMs worked even showing my contacts.
I made research and found out I have root the device since the IMEI has been tampered. I rooted with Magisk, i.e patched my AP with magisk right on my phone then flashed with odin. After rooting I downloaded Super Tool as per instructions cause I read alot of articles and watched alot of videos.
Now that's when I messed up, all I know is, I clicked "Restore original IMEI" while my device was in download mode. And upon reboot I was greeted with an error message telling me something like "update failed, connect to Smart Switch, then click on Emergency Software Recovery".
Tried that, didn't work. I reflashed using Odin several times, with even using PIT and NAND Erase but still nothing. It's just stucked at boot logo and whenever I reboot to stock recovery, this "E:failed to mount /.system" message along with other writings like "#no data on recovery_cause#" show up.
I tried many methods found here on XDA and other sites but still nothing worked. I even installed the PBRP Recovery I saw here on XDA, though that worked but it still didn't fix my problem. And it failed to install zip. 'Cause I tried installing my firmware, said "zip verification failed" and other zip files I don't even understand the message it gave.
I tried wiping cache and formatting, change file system and repair file system, still nothing.
Whenever I try the "Run graphics test" in stock recovery it shows "Installing system update" along with gage, then "Error", then "No command" then "Erasing" along with gage and then back to Recovery.
and whenever i try "wipe cache partition" option
Wipe cache partition->
--Wiping cache...
E:[PDP] lstat /c____/pdp_b__:0 - No PDP Scenario
Formatting cache...
cache wipe complete.
cache wipe complete.
I cut the story short for convenience, but I know you quite understand all procedures I took.
Please help me with anything you have, I would appreciate it.
I tried everything myself cause I want to know how everything works and because I want to study Computer Science. I'm faily familiar with codes.
I'm really sorry if you find my English hard to read or digest, I didn't mean to make it hard for you to understand me.
Thank y'all.