Question (SOLVED) Wearable connect / pair problem GW4 - Samsung Galaxy Watch 4

Hey,
My Girlfriend arived today her GW4 40mm rose. Now she has the Problem that she cannot connect / pair it to her Phone (Galaxy S10).
The problem is that she cannot click "continue" when she must accept the samsung terms and condition. Also when she click continue nothing happens.... i had the same problem last Year with my Watch 5 and only a factory reset solved the problem.
Any idea what i can do? She dont want to do a factory reset to pair a watch....
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Image is an example, but this screen appears and "Continue" clicking not work / nothing happens
Edit: FIXED! It was because the App "com.samsung.android.rubin.app" was disabled! After enabling it workd

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{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
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{
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Maybe you should do a factory reset after the Lollipop-Update.
When does your WiFi turn off? When your screen is off? Do you have a weak signal? Or a powersaving app/mode?
It luses signal every few moments and reconect. It does it even when I wach YouTube video. Signal streinght is max becouse I am sitting 2 meters away from ruter. I just tried factory reset and wiping cash but I still have same problem.
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{
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