Question Galaxy S21 Plus Notification and System Sounds Not Working - Samsung Galaxy S21+

I just got my son an S21+ and the notification sounds don't work. Ringtones work fine and when I go to the list of ringtones every one previews when I select them, but when I go to the notification sounds, I can choose any one on the list and no sound comes out of the phone. I also copied a notification sound file over from my Note 10+ and it plays it in an external app, but not when I choose it in the list of notification sounds.
System sounds don't seem to work either. When I unlock the screen or plug in the charge cord, it doesn't make any sound either. The only system sound that seems to work are ringtones, and the phone actually rings when I call it.
I searched online and checked everything I found and could possibly think of. Since nothing happens when choosing ANY sounds in the notification sounds list, it seems like some sort of android issue. Do Not Disturb is NOT enabled, and all volumes are maxed out. There are no particular apps muted. I don't know if it's a hardware or software issue, but it seems like that part of the system is just broken. The phone did update to 13 as soon as I set it up, so I have no idea if it worked before that. I did a factory reset, cleared cache, and ran the repair apps from recovery, and it still doesn't work.
Just wanted to post on here an see if anyone had this issue and if so what else it could possibly be before I send the phone back and get something else. It is also a refurbished phone which I guess could have something wrong with it, but almost every phone I have ever owned was a preowned phone and this is the first I have had an issue with. Any info is appreciated.

I realize that this was posted 6 months ago but my phone has the same problem and I would like to know if a fix was found ?

I posted on here and a few other forums and got nothing but crickets. I ended up just returning the phone and buying another one and it worked fine. Did you get the phone like that or was it working fine and then one day it wasn't?

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[Q] "media" sounds gone, all others work fine

Not sure what might cause this.
I'm running Andromeda 1.1 (but this started yesterday on Andromeda 1.0), ursa-minor kernel, ZKP1 modem.
All my notification sounds, ringtones play just fine, but anything related to 'media' won't play. This means sounds in games, any music or videos, any system sounds like menu clicks or phone keypad tones -- nothing has sounds associated with it, not even during bootup animation. I've tried pressing on the speaker, tapping the phone with & without batter on my hand, but none of that has worked.
It did this once before for around 5 minutes a few days ago, but then the sound came back after I put it into airplane mode & back out.
I'm hoping there's an answer before I flash back to stock to see if that's it.
SGS cappy i-897
build 1008
bought it 10/10, so 90 days is past, might see if I have a year on it from att, get it replaced.
Thanks in advance!
**EDIT**
reset to stock with ODIN (3 click fix), master clear, ODIN again, then factory reset on the phone, media/system sounds still not audible.
**EDIT 2**
Fixed. I happened to plug my speakers into the headphone jack to see if they worked, and lo & behold they did! After I unplugged them, all the media/system sounds work again. Flashed on a new rom, everything's right with the world again.

SK4G Software FLAWED!

What the hell is going on. I tried resetting and everything, even exchanged the device and the new one is doing the same thing! Also vibrating and force closing it is getting on my nerves! The followig seems to happen after a while I am TIRED of having to turn of my phone and turn it back on! ~ I go to play a .mp3 it says " FIle type not supported"...My .mp3 ringtone does not work the phone just vibrates the selected ringtone doesnt work. I got too take a picture or record video it says "Camera Failed"....I get a visual voicemail....the "play" button is grayed out and I have to turn off phone turn it BACK On just to check my voicemail. Also occassioally my sms wont work either. I turn my phone off and on every morning and throughout day I notice this and its getting REAL annoying !
Well first off, this isn't a software flaw, this is specific to you, as we have many users here including myself who are using these phones daily without the issues you are describing.
You had said that the issue was with an mp3, can you upload that somewhere for us to test on our phones?
As far as the camera and visual voicemail, I've never heard of that issue before, perhaps you ended up with a bad phone again?
I am getting the frequent force close with messaging. I also have had problems with the camera and idk about the mp3 stuff I haven't put any ringtones on the phone yet. This is getting really annoying I agree.
I don't have any issues with mine? Have you guys done anything like rooting or flashing anything?
Nope, completely stock. The most I have done is take a screen shot lol.
hmm maybe some have a defect? It's not all SK4g's though, as some of us have no issues at all. I would suggest getting it replaced by T-Mobile, as this is a factory defect. not sure why that happened to you guys. has anyone else had these issues and found any fixes?
That's kinda tough the hearest t-mobile is like 4 hours from here /:
One of my friends who went with me on the trip to get the SK also got one and he says he's never gotten a force close so you may be right. But could it have anything to do with the amount of texts I send/receive? Because I have to admit it is pretty excessive. The failing to send messages when I am receiving one simultaneously is expected, but not the force closes in my opinion.
It shouldn't force close on you. I know mine fails to send every once in a while too, as I text a lot (kinda the reason I got the phone). failing to send isn't as big of a deal, as it notifies you and you just have to click resend. Not entirely sure why it's force closing though? I wonder if a logcat might help? if you have adb installed, you can try adb logcat and see what shows up when you force close? if we can find the issue there, it might be fixable from our end. all depends on where the flaw lies/if it's just a bad apk somehow or if there's an actual hardware issue or something.
I'll do a log next time there is a fc, I'm having another issue or it may be related, but this one is with WidgetLocker I believe. Sometimes when I go to unlock the phone it'll freeze up and then I dont know how to explain it, but it almost seems like it resets but it really doesnt. The phone will blackout for a little then the homescreen will pop up and service will gone for a while until the cards are read just like if I rebooted.
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
sduvick said:
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
Click to expand...
Click to collapse
Yeah I know it does that from time to time, but on my previous phone it wouldn't do that reboot thing where it would lose connection then resend my latest text messages once it reconnected.
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
sduvick said:
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
Click to expand...
Click to collapse
That's what I was thinking too, I'm gonna uninstall it for a bit and see if anything changes.
is anyone else having an issue with notification volume? everytime i reboot my SK, my notification volume gets pushed all the way down to nothing, so i don't get a sound notification for texts, emails, etc, until i move the notif. volume back up in my settings. i did root with the one-click for the Epic 4G.
This is a new UI so alot of the apps i.e. widgets you may put on will cause issues. If you like certain apps contact the dev so your device is supported correctly. Still to new to get mad at it till sum of the bugs get worked out. I did notice a couple of times when I left screen on in pocket on accident that when I go to use it again it doesn't respond to any touch but can move courser around till rebooted then its ok. If some don't already know the sk4g is almost the same as the epic. The sk4g is still a badass phone for 100bucks.
Same as the OP
I know this is a little old, but I've experienced the same problem as the OP so it seems they are not alone with this problem.
I actually tried two different newly formatted SD cards (because I thought it may have been the SD card), and still would have the problem. Then I actually did swap phones about a month ago and it seemed the problem would now take several days to resurface instead of several hours. And I could deal with that.
Since the OTA update about 2 weeks ago, the phone has been back on it's original BS as the OP posted and it's driving me nuts. I actually missed some emergency calls last night because the mp3 ringtone didn't work so I'm finding a solution to this issue today or trashing this phone.
My belief is that there is something interfering with the phone's ability to read the SD card for media. Because other apps I have that save to the SD card or read from it work fine. So I'm going to master reset it and not download any of my apps and see what happens when I set an mp3 ringtone. If it makes it through the day with no hiccups, I'll slowly add back one app at a time until hopefully I can find the culprit.
bipoler if you'd like, we can exchange via PM what apps we both have downloaded and see if we have some in common that may be problems.
I'll post back with any progress.
I've been having the problem with ringtones not working, just getting silence when I get a call. for me it seems to happen when I set a ringtone from the app Zedge, I don't think it happens when I use ringtones from the Android System, which would make sense if the issue is related to reading the sdcard. gonna go back to a system ringtone and see what happens today.
Yeah my phone had all those problems, but I installed the Lightning rom and all those problems went away, except for the ones about messages failing...I text A LOT
Lightning ROM
Thanks for that info on the Lightning Rom. I will check that out. Phone has been working flawlessly all day with the mp3 ringtone and no extra apps besides the master reset. I might give it until the morning before I start putting them back on.
On stock id install so many apps that ran on the background that id get delay from opening closing swiping and turning onthe phone.. so I wiped it installed a custom rom and just kept the essentials.. havnt had a problem since... well.. occasionly ill have to odi but that's on purpose
Sent from my SK4G

Long sms text problem & vibrate problem

I recently wiped and flashed both my and my fiance's phones. Both the exact same phone, and I used the exact same install method and rom. (CyanogenMod 9) They should both be the exact same... right?! Well having two issues which only work on my phone, not my fiance's.
ISSUE 1
So I am aware that the Samsung Galaxy S 4G has a known issue with sending long texts which popup with a triangle saying something like "cannot send message". In the past, we've split messages using Go SMS pro. I recently found an app called "BIG SMS" and it fixed my phone so now I can send loooong sms messages like normal and with any app! I installed it on my fiance's phone and her's shows the triangle, it goes away, then shows it was sent and received but nobody ever actually gets it?! What does that mean and why would it not work on her phone?
ISSUE 2
My fiance mentioned to me the other day when she turns down her audio using the phone's side rocker, it goes from low volume to mute and stops without going to vibrate. On my phone, I go from low volume, to vibrate, to mute... Where's that option on her phone?
For your first issue, you would have to install another modem. KG4 is the way to go for long messages. Here's a thread with modems that are compatible with the SGS4G. http://forum.xda-developers.com/showthread.php?t=1192436
For issue two, does your fiancee have a different phone than you?
Thanks for the quick reply! No idea how installing a new modem works but I'll definitely look into it. We both have the Samsung Galaxy S 4G, and I flashed the exact same rom using the same methods, and installed the same apps. ONLY difference between our phones is that we just got hers and mine I bought when they first came out.
Installing a new modem is as simple as flashing it through a recovery mode. That's very odd how her phone goes to silent by the volume buttons. I have the same phone and cannot do that and neither can you.
Does she have vibrate off or intensity set all the way low? Maybe.
cm-9-20130227-UNOFFICIAL-galaxys4gmtd.zip
That is the mod I installed for both of us. I was used to the old android so now that we're on ICS, I'm not as familiar so I have yet to even find the intensity option. Under sound, we have the vibrate and ring turned on if that helps... That's about the only option I even see for vibrate without it being inside an app.

[Q] Partial sound until reboot, software or hardware?

My problem boils down to this:
Some sounds just randomly stop working, until I reboot. Even a soft reboot seems to work.
In particular, this seems to apply to system, ringer, and alarm volume. Media seems to be exempt (I could be wrong on this).
This leads to weird cases where the unlock sound works, but the home button sound doesn't.
Or in Super Hexagon where the announcer is mute, but the music still plays.
I have already confirmed this is not caused by Xposed.
Yes, I have checked the other threads.
No, a wipe with the factory image didn't work.
It seems to be software based, but I really can't find anything wrong with my setup
I can't get this replaced until I go back to Canada in August and it's kinda a pain since I have uni in September.
Also, it would be sad if this WAS a software issue and it happened all over again on my new replacement.
Can anyone help? Thanks in advance.
No ideas?
This has happened to me a few times.. I believe it's just a random derp which happens on the custom rom which I use (AICP). A reboot fixes it.
But this is happening almost on a daily basis. This is especially annoying with my alarm and ringer.
I wish to get to the bottom of this so I can know whether to RMA or not.

[Q] Phone only rings for about one second and then stops.

After upgrading to lollipop, I have noticed when recieving a call that sometimes my phone will ring for about 1 second and then stop but continue to vibrate. I am not using any quick cover or anything. This doesnt happen all the time but it does happen quite often. Has anyone else had this problem? I'm completely stock on 5.0 (i have deleted my cache partition and the problem still persists)
c4sh said:
After upgrading to lollipop, I have noticed when recieving a call that sometimes my phone will ring for about 1 second and then stop but continue to vibrate. I am not using any quick cover or anything. This doesnt happen all the time but it does happen quite often. Has anyone else had this problem? I'm completely stock on 5.0 (i have deleted my cache partition and the problem still persists)
Click to expand...
Click to collapse
Are you using a custom ringtone?
Aerowinder said:
Are you using a custom ringtone?
Click to expand...
Click to collapse
No, just the stock tones. I find it happening sometimes with my SMS messages as well but not all the time.
Update: I have since unlocked my bootloader (wiped) and rooted my phone and the problem still persist. Seems like I'm not alone, I have starred this so hopefully someone can see it. https://code.google.com/p/android/issues/detail?id=81178#makechanges
Anyone have any suggestions that I could try?
update
I had thought I had fixed the problem by re flashing the stock image of lollipop, the problem went away and my phone started to ring again but shortly its back to only vibrating. I noticed that the little vibrate symbol was popping up in the status bar whenever I received a call, even when I turned off the also vibrate for calls option. I then remembered that when I use the volume butler app and set it to my vibrate profile that symbol would also pop up. I uninstalled volume butler and everything seemed to be working fine. Next I Checked the play store for comments regarding the issue and I noticed two things: There was a recent fix "ringtone changing to silent upon first install" and it said that the app was installed onto my device and not requiring an update even though I had just uninstalled it. So I decided to open it up and it was as if I was starting the app for the first time as none of my previous data was in there for testing purposes I decided to set up the same profiles that I had before and try calling my phone and my phone rang like it should, weird. Perhaps I had two versions and that was the one that I originally uninstalled is that even possible?( I could have sworn I had updated it,as it was under the up to date app list) Regardless, I uninstalled it again and everything is still working as it should. Hoping that this was was the culprit I will continue to test my phone and see.

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