So I got an OTA Security update on my Moto One 5g Ace, and as of right now I can't get any data to transfer USB? Ive tried factory reset uninstalled and reinstalled drivers I know the port is working because I can charge it. But when I connect to any computer I tried 3 different one's. None of them see it or even know it's there. Any ideas how I might be able to fix this?
KeRbYRoK said:
So I got an OTA Security update on my Moto One 5g Ace, and as of right now I can't get any data to transfer USB? Ive tried factory reset uninstalled and reinstalled drivers I know the port is working because I can charge it. But when I connect to any computer I tried 3 different one's. None of them see it or even know it's there. Any ideas how I might be able to fix this?
Click to expand...
Click to collapse
Search in settings "USB" and choose data transfer.
ATBG said:
Search in settings "USB" and choose data transfer.
Click to expand...
Click to collapse
That's the first thing I tried, you know how when plug something into the computer it notifies the device it doesn't make a chime the computer doesn't even realize it's been plugged in. My Moto g pure and Moto g supra are still visible so I know it's not Cables and what not.
KeRbYRoK said:
That's the first thing I tried, you know how when plug something into the computer it notifies the device it doesn't make a chime the computer doesn't even realize it's been plugged in. My Moto g pure and Moto g supra are still visible so I know it's not Cables and what not.
Click to expand...
Click to collapse
Did you re-plug it?
KeRbYRoK said:
That's the first thing I tried, you know how when plug something into the computer it notifies the device it doesn't make a chime the computer doesn't even realize it's been plugged in. My Moto g pure and Moto g supra are still visible so I know it's not Cables and what not.
Click to expand...
Click to collapse
Maybe there is videos that can help.
Even using Linux it doesn't show up, i keep checking the cord different devices on different computers to make sure, even the phone thinks its on a data cable but it still doesn't show up doesn't respond to adb or fastboot commands.
KeRbYRoK said:
Even using Linux it doesn't show up, i keep checking the cord different devices on different computers to make sure, even the phone thinks its on a data cable but it still doesn't show up doesn't respond to adb or fastboot commands.
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Click to collapse
I guess custom ROM is the only way.
ATBG said:
I guess custom ROM is the only way.
Click to expand...
Click to collapse
How can I flash it? It's not recognized by anything?
KeRbYRoK said:
How can I flash it? It's not recognized by anything?
Click to expand...
Click to collapse
Can you unlock the bootloader and flash TWRP?
ATBG said:
Can you unlock the bootloader and flash TWRP?
Click to expand...
Click to collapse
It doesn't connect to the computer. It's all good Amazon said it's covered. So im looking for another one.
KeRbYRoK said:
It doesn't connect to the computer. It's all good Amazon said it's covered. So im looking for another one.
Click to expand...
Click to collapse
Okay, good luck.
Related
Long time listener. First time caller.
I have an issue. My tf101 lost the ability to transfer data about week ago. Meaning, its not detectable by computers or any usb device
The tablet was rooted but i returned to stock in an effort to fix the problem and lost root.
I have tried:
3 cables
4 PC's
1 linux box
The tablet charges fine and even trickle charges from usb ports
I narrowed down the problem to a partially corrupt bootloader. Or simply a bad flash(team rouges rec and revolution rom)
I think i may be able to fix the problem by flashing ClockWork recovery, but i need to get root access. Any ideas or am i just screwed?
So im screwed right?
Zone3 said:
Long time listener. First time caller.
I have an issue. My tf101 lost the ability to transfer data about week ago. Meaning, its not detectable by computers or any usb device
The tablet was rooted but i returned to stock in an effort to fix the problem and lost root.
I have tried:
3 cables
4 PC's
1 linux box
The tablet charges fine and even trickle charges from usb ports
I narrowed down the problem to a partially corrupt bootloader. Or simply a bad flash(team rouges rec and revolution rom)
I think i may be able to fix the problem by flashing ClockWork recovery, but i need to get root access. Any ideas or am i just screwed?
Click to expand...
Click to collapse
No, you're not "screwed" You could always just download an over-wifi file transfer app. I'm not sure what the best ones are on the Play Store, but I'd do you research if you're gonna drop a couple bucks on one. I haven't bothered since my Skyrocket is Samsung and I already get Kies Air.
I would suggest after flashing ClockWork recovery trying out some other ROMs and kernels and seeing if that fixes your problem. I would also highly suggest Team Win Recovery Project. It's been my favorite recovery so far, not to mention the touch screen interface is fantastic.
enterflux said:
No, you're not "screwed" You could always just download an over-wifi file transfer app. I'm not sure what the best ones are on the Play Store, but I'd do you research if you're gonna drop a couple bucks on one. I haven't bothered since my Skyrocket is Samsung and I already get Kies Air.
I would suggest after flashing ClockWork recovery trying out some other ROMs and kernels and seeing if that fixes your problem. I would also highly suggest Team Win Recovery Project. It's been my favorite recovery so far, not to mention the touch screen interface is fantastic.
Click to expand...
Click to collapse
Thanks for answering
Ive been using a combination of google drive and file expert for file transfer, but i cant flash any recovery or any rom or adbwireless because i dont have root anymore.
Did you try loading the official USB drivers?
Zone3 said:
Thanks for answering
Ive been using a combination of google drive and file expert for file transfer, but i cant flash any recovery or any rom or adbwireless because i dont have root anymore.
Click to expand...
Click to collapse
So you lost your recovery manager too?
enterflux said:
So you lost your recovery manager too?
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Click to collapse
Yep, and that appears to be my biggest hurdle in solving this issue.
Seems more than a few are having this issue as well
Zone3 said:
Yep, and that appears to be my biggest hurdle in solving this issue.
Seems more than a few are having this issue as well
Click to expand...
Click to collapse
I assume you can still get into APX mode? If so, I would try running this. It's what I initially used to root my TF101, and it doesn't require you to use your installed recovery. Basically it roots and installs CWM recovery from a script run from your computer. Let me know what happens.
enterflux said:
I assume you can still get into APX mode? If so, I would try running this. It's what I initially used to root my TF101, and it doesn't require you to use your installed recovery. Basically it roots and installs CWM recovery from a script run from your computer. Let me know what happens.
Click to expand...
Click to collapse
Yes, the tab can go into apx mode, but the computer wouldnt know if it was in apx. Pc doesn't know the tab exists when plugged in.
Zone3 said:
Yes, the tab can go into apx mode, but the computer wouldnt know if it was in apx. Pc doesn't know the tab exists when plugged in.
Click to expand...
Click to collapse
When plugged in to your computer and in APX mode, check Device Manager and see if there's any unrecognized devices.
enterflux said:
When plugged in to your computer and in APX mode, check Device Manager and see if there's any unrecognized devices.
Click to expand...
Click to collapse
Ive been through that. Its not a simple driver issue. Windows doesnt even acknowledge it as an "unrecognized usb device"
Linux does even list it with the lsusb command.
Same for mac.
There is no data being transfered. It doesnt even attempt usb handshaking...
Zone3 said:
Ive been through that. Its not a simple driver issue. Windows doesnt even acknowledge it as an "unrecognized usb device"
Linux does even list it with the lsusb command.
Same for mac.
There is no data being transfered. It doesnt even attempt usb handshaking...
Click to expand...
Click to collapse
Well, I'm assuming that this is no longer on stock firmware and/or too old to be still under warrantee. The only thing I can think of, unless someone else here can give you an answer, is that it may be a hardware problem and you'd have to send it in to ASUS to get it fixed.....
enterflux said:
Well, I'm assuming that this is no longer on stock firmware and/or too old to be still under warrantee. The only thing I can think of, unless someone else here can give you an answer, is that it may be a hardware problem and you'd have to send it in to ASUS to get it fixed.....
Click to expand...
Click to collapse
Did the OP found a solution to that? I have the exact same issue .
haha,, months after.....
But i am in the same situation...
a lost root and the USB dosnt work, exactly like the autor of this post...
any ideas?
sad_janus said:
haha,, months after.....
But i am in the same situation...
a lost root and the USB dosnt work, exactly like the autor of this post...
any ideas?
Click to expand...
Click to collapse
You need USB to root. I had the same issue and a new USB cable fixed it straight away.
frederuco said:
You need USB to root. I had the same issue and a new USB cable fixed it straight away.
Click to expand...
Click to collapse
hmmm, I'll try when I can get a new cable = (
but from what I've read some have tester with multiple cables and even so the USB dont work,,
sad_janus said:
hmmm, I'll try when I can get a new cable = (
but from what I've read some have tester with multiple cables and even so the USB dont work,,
Click to expand...
Click to collapse
If you have another PC you can try hat is the only other suggestion I have.
frederuco said:
If you have another PC you can try hat is the only other suggestion I have.
Click to expand...
Click to collapse
thanks
yeah, of curse i tried
but no luck. i try everything,
APX dosnt work, USB it is invisible for windows, in any way
My phone died and requires me to flash boot.img in order to bring it back to Android. To my surprise, I couldn't get it to go, and after some testing it seems my USB port is having an issue where it won't connect data, but will charge. Both of my computers with seperate USB cords are stating that the USB device has malfunctioned. Does anyone know of a good solution? I know there are the pogo pins on the back, but I don't know if there is anything that connects to them or if they transfer data. Is my only option at this point looking for someone to do a USB port repair for me? Any ideas would be very welcomed. Thanks!
Not sure exactly what your problem is? Boot.bin? What exactly is that?
RollTribe said:
Not sure exactly what your problem is? Boot.bin? What exactly is that?
Click to expand...
Click to collapse
Probably boot.img
Sent from my HTC One XL using xda premium
serotoninzero said:
My phone died and requires me to flash boot.img in order to bring it back to Android.
Click to expand...
Click to collapse
Where is it now if not Android? There are only certain instances that the computer will recognize it. Try a different computer as well (fresh install of HTC drivers).
chris948 said:
Where is it now if not Android? There are only certain instances that the computer will recognize it. Try a different computer as well (fresh install of HTC drivers).
Click to expand...
Click to collapse
Sitting at the bootloader as well as TeamWin recovery usb mount. Both times comes up as USB device not recognized.
serotoninzero said:
Sitting at the bootloader as well as TeamWin recovery usb mount. Both times comes up as USB device not recognized.
Click to expand...
Click to collapse
You are trying to go into fastboot, right, and not just regular bootloader.
I connect my tablet to my two laptops, one is win 8.1 and the other osx, neither shows any sign of knowing the tablet is connected at all.
it does not prompt me to instal any drivers, i dont see it in device manager though i could be missing it. definitely doesnt show up in file explorer as a drive. have tried switching from mtp to ptp and back again. I have no dea. The same cable when connected to the charger works fine, but no sign of life on a computer.
I'm trying to root it and get CM10 on there but this is stopping me in my tracks.
edit: i also just tried an older windows xp computer, no luck their either.
Bad cable?
Turn in USB debugging in developer options?
sbdags said:
Bad cable?
Turn in USB debugging in developer options?
Click to expand...
Click to collapse
Tried both that I own. And it charges fine. Also tried connection the keyboard dock and then the cable to that. Out of ideas.
USB debugging has been enabled and disabled multiple times. Multiple reboots. I'm going to try rolling back the firmware from .10 to .8
edgex said:
I'm trying to root it and get CM10 on there but this is stopping me in my tracks.
Click to expand...
Click to collapse
You don't need to root it to install a custom ROM, you need to unlock the bootloader.
_that said:
You don't need to root it to install a custom ROM, you need to unlock the bootloader.
Click to expand...
Click to collapse
Well its successfully unlocked. But I'm like 99% sure I need root for goo manager to install twrp. Or USB to work to install twrp via fastboot.... No?
edgex said:
Well its successfully unlocked. But I'm like 99% sure I need root for goo manager to install twrp. Or USB to work to install twrp via fastboot.... No?
Click to expand...
Click to collapse
I wouldn't start installing custom anything without working fastboot and adb access.
- Make sure the contacts of the connector and cable are clean.
- Do the equivalent of "lsusb" under OSX to check if the tablet is detected.
- Try different USB ports.
_that said:
I wouldn't start installing custom anything without working fastboot and adb access.
- Make sure the contacts of the connector and cable are clean.
- Do the equivalent of "lsusb" under OSX to check if the tablet is detected.
- Try different USB ports.
Click to expand...
Click to collapse
Have tried five ports accross three computers on three operating systems. Two usb cables, and the use of the dock should have bypassed any dirty connections. I can try Ubuntu live boot tomorrow if it comes to that.
Sent it off to get fixed, they verified they had the same problem, waited weeks for a replacement part, they replaced it and sent it back. And its doing the samn damn thing. So done with this tablet.
edgex said:
Sent it off to get fixed, they verified they had the same problem, waited weeks for a replacement part, they replaced it and sent it back. And its doing the samn damn thing. So done with this tablet.
Click to expand...
Click to collapse
Did you freeze or disable your system apps by any chance?
LetMeKnow said:
Did you freeze or disable your system apps by any chance?
Click to expand...
Click to collapse
No, and I would think a factory reset which I've done multiple times would have undone that even if I had on accident some way.
edgex said:
No, and I would think a factory reset which I've done multiple times would have undone that even if I had on accident some way.
Click to expand...
Click to collapse
How do you connect the tablet to the PC? Always through the dock USB?
Do you have the same problem when connecting the tablet directly? Undock it, use the original cable to connect to different USB ports.
Hey there, guys and gals,
I'm having a bit of an issue here, and it's somewhat serious.
The issue is as follows. I have Android 5.0.1 on my Nexus 5. When I connect my computer to my laptop... nothing.
Nothing at all. It doesn't show up in device manager, not even as unknown. Fastboot doesn't detect it, nor does ADB. I can't do anything, and it's scaring me. I don't know how I could have broken it, but I need to know how to fix it.
I'm happy to do whatever to get it working, so please help...
Update: Tried to factory reset, to see if it would fix the issue. It's stuck "Erasing...", and won't go further. I'm afraid my phone may be hard-bricked... Is it possible to reflash these using JTAG, and if so is there anyone that can assist with that process?
CypherX1389 said:
Hey there, guys and gals,
I'm having a bit of an issue here, and it's somewhat serious.
The issue is as follows. I have Android 5.0.1 on my Nexus 5. When I connect my computer to my laptop... nothing.
Nothing at all. It doesn't show up in device manager, not even as unknown. Fastboot doesn't detect it, nor does ADB. I can't do anything, and it's scaring me. I don't know how I could have broken it, but I need to know how to fix it.
I'm happy to do whatever to get it working, so please help...
Update: Tried to factory reset, to see if it would fix the issue. It's stuck "Erasing...", and won't go further. I'm afraid my phone may be hard-bricked... Is it possible to reflash these using JTAG, and if so is there anyone that can assist with that process?
Click to expand...
Click to collapse
Is it stock or what? are you rooted?
Also , keep in mind that the factory reset can take up to 30 minutes.
IMO it sounds like a busted cable/usb port on either side / incorrect drivers.
Edit : JTAG is not possible on our devices , access is locked from the chipset itself.
Are u on Windows 8.1 if so I had a problem with Windows thinking that my phone was a acer and I had to go the driver settings and manually tell it that it was a ADB USB connection then it would connect fine also could be USB cable I found the nexus 5 to be very picky about cables
Sometimes I get that but it solves by going into dev and checking and unchecking usb debugg, but sounds more like a busted usb plug
Have you considered that you may be using incorrect drivers on your PC? This issue can be caused by having improperly installed drivers.
dkconor said:
Have you considered that you may be using incorrect drivers on your PC? This issue can be caused by having improperly installed drivers.
Click to expand...
Click to collapse
Alxhn said:
Sometimes I get that but it solves by going into dev and checking and unchecking usb debugg, but sounds more like a busted usb plug
Click to expand...
Click to collapse
xstokerx said:
Are u on Windows 8.1 if so I had a problem with Windows thinking that my phone was a acer and I had to go the driver settings and manually tell it that it was a ADB USB connection then it would connect fine also could be USB cable I found the nexus 5 to be very picky about cables
Click to expand...
Click to collapse
Niflheimer said:
Also , keep in mind that the factory reset can take up to 30 minutes.
IMO it sounds like a busted cable/usb port on either side / incorrect drivers.
Edit : JTAG is not possible on our devices , access is locked from the chipset itself.
Click to expand...
Click to collapse
AndreIrawan97 said:
Is it stock or what? are you rooted?
Click to expand...
Click to collapse
Right. I'll address you all at once for ease.
Firstly, the USB connector functions fine. My USB-OTG cable still allows me to access files on a flash drive.
Secondly, drivers can't be an issue in this case. It won't even enumerate the device in device manager. As if the phone simply isn't plugged in.
Thirdly, Win8 isn't the issue, as I"ve had this phone connected to this computer many, /many/ times.
So it must be a problem within Android 5.0.1
But here's the problem. In order to install anything else, I'd have to install a recovery. In order to that, I need root. In order to root, I need USB. I'm lost, guys...
I just had an idea does towel root work on 5.0 if so u could try that?
xstokerx said:
I just had an idea does towel root work on 5.0 if so u could try that?
Click to expand...
Click to collapse
Hmm... That might work. I'll take a look. But if it succeeds, then something gets broken later in the process, this thing is a paperweight, right?
Edit: According to http://forums.androidcentral.com/an...29-rooting-nexus-5-towelroot.html#post4125236 Towelroot will never be possible on Lollipop. I didn't go much further than that though...
Ya I just read that to bummer
Edit: as of now there is no way to root without pc sounds like u may have some sort of hardware failure I'm guessing only way to fix is to send it in and that's 150 bucks min
xstokerx said:
Ya I just read that to bummer
Edit: as of now there is no way to root without pc sounds like u may have some sort of hardware failure I'm guessing only way to fix is to send it in and that's 150 bucks min
Click to expand...
Click to collapse
Well... This happened when I updated via OTA (after reinstalling the stock recovery) to 5.0.1 after 5.0. I did this all over USB. Immediately thereafter, it quit. I got it to boot, btw. The erasing problem fixed itself, and it's now running, but the USB is still stuffed. This is sounding more like software than hardware. Almost as if whatever chip talks via USB lost it's own firmware somehow.
Cable or driver 95% sure. Did you try connecting it to a windows 7 /linux pc ? And ... u can never be sure but try connecting to a usb2.0 port. I had those issues when I accidentally plugged my cable in my frontal panel ( usb3.0)
A few months ago I had the same problem, my phone got not recognized by adb or fastboot. I played around a whole day with drivers and stuff like that. At the end I found a post on the internet describing that not all USB cables are able to do adb connections and I should try the original USB cable that came with my Nexus 5. So I looked for that particular cable and hey presto it worked right away.
And 2$ usb cables do break over time. They might still charge , but one cold solder joint and no connection
CypherX1389 said:
Secondly, drivers can't be an issue in this case. It won't even enumerate the device in device manager. As if the phone simply isn't plugged in.
Click to expand...
Click to collapse
So you are correct. I didn't see that in your post, my bad.
Have you tried with another cable maybe?
Make sure you have either MTP or PTP checked in Settings/Storage/USB computer connection.
Niflheimer said:
Cable or driver 95% sure. Did you try connecting it to a windows 7 /linux pc ? And ... u can never be sure but try connecting to a usb2.0 port. I had those issues when I accidentally plugged my cable in my frontal panel ( usb3.0)
Click to expand...
Click to collapse
Georg2808 said:
A few months ago I had the same problem, my phone got not recognized by adb or fastboot. I played around a whole day with drivers and stuff like that. At the end I found a post on the internet describing that not all USB cables are able to do adb connections and I should try the original USB cable that came with my Nexus 5. So I looked for that particular cable and hey presto it worked right away.
Click to expand...
Click to collapse
Telyx said:
Make sure you have either MTP or PTP checked in Settings/Storage/USB computer connection.
Click to expand...
Click to collapse
Alxhn said:
Have you tried with another cable maybe?
Click to expand...
Click to collapse
Niflheimer said:
And 2$ usb cables do break over time. They might still charge , but one cold solder joint and no connection
Click to expand...
Click to collapse
I've tried multiple cables. I KNOW that this cable is fine for ADB, because it works fine for my other devices. All of them. I may be marked a newbie on the forums, but I'm really not one. When I first signed up for this account I was, but that was in what... '07?
I've tried:
Drivers (Obviously won't work.)
Cables
Rebooting
Factory Reset
Different Computers
Linux
Windows
Switching USB connection modes
Toggling Dev Mode/Debugging on/off
Nothing works. It HAS to be a software issue on the phone. I don't think anyone read it, but it's almost as if the IC that handles USB connections has lost it's firmware. I don't think that can happen, honestly, so it must be whatever's in the ROM that TALKS to that IC that's causing the issue. Problem is, I don't know how to fix the ROM without USB connection and Fastboot.
CypherX1389 said:
Nothing works. It HAS to be a software issue on the phone. I don't think anyone read it, but it's almost as if the IC that handles USB connections has lost it's firmware. I don't think that can happen, honestly, so it must be whatever's in the ROM that TALKS to that IC that's causing the issue. Problem is, I don't know how to fix the ROM without USB connection and Fastboot.
Click to expand...
Click to collapse
Its unlikely that the ROM will be the cause if the USB port suddenly stops working.
Do you have a custom recovery?
If not, then not much you can do except send it in for repair/replacement.
On a business trip in Dubai, the phone suddenly turns it off.
Now I am posting in the airport.
No response, cant turn on. tried whatever I can do.
can charge, but no flash sign.
connected to my laptop, no response
adb check ending up no devices.
Please someone help me figure this out.
Damn google, I have no backup phone, and use the phone to take pictures.
Will never use google phone again,
Are you able to boot into bootloader? Did you previously have USB debugging turned on?
can't boot into bootloader? and USB debugging enabled.
post-mortem said:
Are you able to boot into bootloader? Did you previously have USB debugging turned on?
Click to expand...
Click to collapse
Does fastboot devices find anything?
I don't think so. I tried adb devices, find nothing.
confirmed with a local engineer. the so called storage chip on the mainboard was broken. will try to find someone to replace it, then come here to update.
Damn google.
post-mortem said:
Does fastboot devices find anything?
Click to expand...
Click to collapse
bush911 said:
Damn google.
Click to expand...
Click to collapse
I guess you should blame HTC.