I'm trying to find out if what I would like to do is possible and if it is, how I would go about doing it. I've already spent hours scrolling threads on here looking for information. I feel like I've scratched the surface but I haven't found exactly what I'm looking for yet to confirm whether or not I can accomplish what I'm attempting to do.
Let me start at the beginning. I own a Samsung Galaxy S5 LTE-A (SM-G906K) and I recently switched carriers from AT&T to Verizon. At the store I was unable to get the sim card to work with my device. I also checked the IMEI on Verizons website and it said my device was not compatible with their network. Out of necessity I picked up another phone. I know Verizon is or has been a CDMA network but from what I understand, they are transitioning or have transitioned to a GSM network. The phone I purchased at the Verizon store; a G360V; does not work without a sim card, which seems in line with any other GSM device. Furthermore, I tinkered with service mode on my G906 to get a LTE connection a while back and I saw a CDMA option in the menu. Out of curiosity, I checked out service mode again. Sure enough through navigating the main menu in service mode I can access numerous options containing "CDMA" in the title. The problem is I don't know what any of these options do.
I would like to know if there is any possible way to get my g906 working on Verizon's network. I feel like this would be more or less easy to do with an American device but since I have the Korean version, the model I own was skipped when non-Verizon devices were certified to be on the network. I assume this because apparently quite a few individuals have brought their own device on to their Verizon plan.
So my questions are: Where should I look to get more information about getting my Verizon sim to work on my g906? I see a lot of info about switching from Verizon to a different carrier but what about the other way around? Where can I get detailed explanations of the service menu options and their functions?
Thanks in advance
Hi, thank you for using XDA Assist. The best place to ask is in your device's specific forum here, http://forum.xda-developers.com/galaxy-s5 Also see this, http://forum.xda-developers.com/galaxy-s5/general/sm-g906s-k-l-owner-thread-t2807639 This is probably the best place to start.
Thread closed.
I will start off by saying I am not experienced when it comes to custom roms. I currently have an G930P running stock, but want to switch to a custom rom for better privacy. I did some research and was disappointed to find out that I can't do that with the G930P, so I ordered a "renewed" G930F from Amazon. It arrived today, but instead of the model I ordered, it appears that I received a G930W8. I know this is still an Exynos model, but I want to double check to make sure there aren't any issues I need to be aware of before trying anything with this model. I really don't want to brick a $200 phone. I'm leaning towards Havoc OS for my rom if that makes any difference.
Another question I have is whether this phone will work on T Mobile/Mint as my plan is to switch to them from Boost because I found out I can get a lot more for my money that way. I haven't been able to find as much information for this model as I did for the 930F.
Thank you in advance for any help.
Sent from my SM-G930P using Tapatalk
ekjf said:
I will start off by saying I am not experienced when it comes to custom roms. I currently have an G930P running stock, but want to switch to a custom rom for better privacy. I did some research and was disappointed to find out that I can't do that with the G930P, so I ordered a "renewed" G930F from Amazon. It arrived today, but instead of the model I ordered, it appears that I received a G930W8. I know this is still an Exynos model, but I want to double check to make sure there aren't any issues I need to be aware of before trying anything with this model. I really don't want to brick a $200 phone. I'm leaning towards Havoc OS for my rom if that makes any difference.
Another question I have is whether this phone will work on T Mobile/Mint as my plan is to switch to them from Boost because I found out I can get a lot more for my money that way. I haven't been able to find as much information for this model as I did for the 930F.
Thank you in advance for any help.
Click to expand...
Click to collapse
So the G930W is customisable and anything you can do with an G930F you can do with G930W. The only thing you need to check BEFORE you do anything is to check network band compatibility. Look at the "Network" specs for both phones side by side and make sure the bands you need for TMobile are listed.
Also there is obviously a scam with these phones always being described as G930F but turning up as something else. It's true exynos models are easier to modify but you still need network compatibility as I've mentioned.
cooltt said:
So the G930W is customisable and anything you can do with an G930F you can do with G930W. The only thing you need to check BEFORE you do anything is to check network band compatibility. Look at the "Network" specs for both phones side by side and make sure the bands you need for TMobile are listed.
Also there is obviously a scam with these phones always being described as G930F but turning up as something else. It's true exynos models are easier to modify but you still need network compatibility as I've mentioned.
Click to expand...
Click to collapse
I checked compatibility with Mint/TMobile and it said 100% for 2g and 3g, but only 60% for 4g. Went ahead and popped in the sim card that just came in the mail and followed the instructions for activation, all except for one step which said to turn on mobile data, which I couldn't find in the settings.*This did not get me connected, so I looked around more in the phone's settings and found "Network operators" under the "Mobile networks" page and hit "Search networks." This pulled up 8 different options, all called "Mint." I tried "select automatically" but I got a message saying I would have to manually select the network. So I started going down the list, trying each one. Some of them would not connect, but a few did and would show several bars of signal. But when I would try sending a text or making a call, I would get an error.
I should probably also mention that in addition to frequencycheck.com, I also checked the phone's compatibility via Mint's own website which asked for the phone's IMEI and it showed as compatible, but also said this wasn't a guarantee that it would actually work.
Sent from my SM-G930P using Tapatalk
Hi there @ekjf, I was wondering if you tried installing a custom ROM on your G930W8? And did it work?
Thanks!
Hi,
While I was modding my Z Fold 2. I messed up the modem and turns out my QPST backup is bad. Now, I'm screw. Can anyone provide the modem (.qmdl) backup of Z Fold 2 5G?
Thanks
KenSoftTH said:
Hi,
While I was modding my Z Fold 2. I messed up the modem and turns out my QPST backup is bad. Now, I'm screw. Can anyone provide the modem (.qmdl) backup of Z Fold 2 5G?
Thanks
Click to expand...
Click to collapse
How can you mod it? I have the LTE version and I don't have 5G. Do you need root for this modding?
Ken what did you mess up? I have some experience in the modem and may be able to help. There's not a lot that cant be reversed on the fold2 it seems. In service menu have you sync'd your efs, rebuilt nv and reloaded carrier after a modem flash? If there are some nv values or efs files you need I can share from the f9160. If your qcn is not 0, you may be able to read some of it in the qcn viewer. If you killed your efs that should be repairable although I back mine up in twrp so have not had to do that.
Id be interested in the f916u modem settings also to compare to my f9160. I want get 5g and full ca info working here in us. I have already opened up the lte bands. But really interested in the differences in the modem for the two models. Samsung has the modem so locked down that I cant change any bits in the modem files without it rejecting them so stuck with qxdm
saridnour said:
Ken what did you mess up? I have some experience in the modem and may be able to help. There's not a lot that cant be reversed on the fold2 it seems. In service menu have you sync'd your efs, rebuilt nv and reloaded carrier after a modem flash? If there are some nv values or efs files you need I can share from the f9160. If your qcn is not 0, you may be able to read some of it in the qcn viewer. If you killed your efs that should be repairable although I back mine up in twrp so have not had to do that.
Id be interested in the f916u modem settings also to compare to my f9160. I want get 5g and full ca info working here in us. I have already opened up the lte bands. But really interested in the differences in the modem for the two models. Samsung has the modem so locked down that I cant change any bits in the modem files without it rejecting them so stuck with qxdm
Click to expand...
Click to collapse
Hi, I flashed the stock rom and it seems to fixed it. I have also talked to qualcomm engineer and seems like there is not a lot of thing we can change Qualcomm just locked down everything on their newer chips.
Yeah Qualcomm or more Samsung seems to have locked it down but there is some play. I have been able to change my LTE bands to match that of US model (Added b66 and b71). Actually added all bands but then limited them with nv's to preferred frequencies for US/TMO so I could change them with say band selector if I travel. These are verified working. I can also lock down the N bands but so far cant add to them. This is where I'm trying to see where its locked and have an idea now (Frequency RIL db in an nbm). I have been able to create a custom carrier in the efs policy partition and seems to follow most of it but there are pieces it also seems not to. Like turning off the hardware mbn's still does not open bands which is odd (same in carrier policy, cant add but if hardware default is locked elsewhere the other bands would not be accessible here). I think it has to do with the mbn's in the SO path. Each is tied to a carrier selection and you can see the N bands listed (hex view) but any edits cause the files to not be usable or using from the ones from a us model (CRC assumed and vaultkeeper). This works on non Samsung Qualcomm chipped phones.
This may be due to being in retail mode also as test configurations the carriers use for tests are not working here. If I can find a way around vaultkeeper I can prove some of this. Need try putting the phone back in test mode and see if I can force them to load. I am rooted so do have a bit more flexibility.
More of this info over on USA based SM-F9160 SM-F916B and SM-F916N users thread.
@KenSoftTH Would it be possible to get a few efs file copies or NV values from you? I believe the plum list and ca lists will be different for these and portable.
I have extracted the carrier policy from the f916u FW but curious if its getting modified further when deployed. These can just be copied off using qpst/efs explorer. I plan to share the info on the opening/making preferred bands soon as soon as I have more to write up but willing to share early if you want to make yours a bit more worldly for travel. Glad you got yours back up. I did not realise this thread was that old.. There is so little for our phones on here.
saridnour said:
Yeah Qualcomm or more Samsung seems to have locked it down but there is some play. I have been able to change my LTE bands to match that of US model (Added b66 and b71). Actually added all bands but then limited them with nv's to preferred frequencies for US/TMO so I could change them with say band selector if I travel. These are verified working. I can also lock down the N bands but so far cant add to them. This is where I'm trying to see where its locked and have an idea now (Frequency RIL db in an nbm). I have been able to create a custom carrier in the efs policy partition and seems to follow most of it but there are pieces it also seems not to. Like turning off the hardware mbn's still does not open bands which is odd (same in carrier policy, cant add but if hardware default is locked elsewhere the other bands would not be accessible here). I think it has to do with the mbn's in the SO path. Each is tied to a carrier selection and you can see the N bands listed (hex view) but any edits cause the files to not be usable or using from the ones from a us model (CRC assumed and vaultkeeper). This works on non Samsung Qualcomm chipped phones.
This may be due to being in retail mode also as test configurations the carriers use for tests are not working here. If I can find a way around vaultkeeper I can prove some of this. Need try putting the phone back in test mode and see if I can force them to load. I am rooted so do have a bit more flexibility.
More of this info over on USA based SM-F9160 SM-F916B and SM-F916N users thread.
@KenSoftTH Would it be possible to get a few efs file copies or NV values from you? I believe the plum list and ca lists will be different for these and portable.
I have extracted the carrier policy from the f916u FW but curious if its getting modified further when deployed. These can just be copied off using qpst/efs explorer. I plan to share the info on the opening/making preferred bands soon as soon as I have more to write up but willing to share early if you want to make yours a bit more worldly for travel. Glad you got yours back up. I did not realise this thread was that old.. There is so little for our phones on here.
Click to expand...
Click to collapse
Can I have telegram, I have talked to both Samsung and Qualcomm engineer and it's long story, but in short, this is NOT possible.
Telegram: Contact @saridnour
t.me
Yeah any info would be helpful. Would still love to see a .qcn file for your F916u. I can dump the QCN to text view and do a diff with mine to see variances. May not be much but could help the LTE bands here in the US.
I cursed myself though stating that the modem was not hard to kill as the next day t's just what I did. I seem to have caused an issue with my IMEI/EFS. My numbers are corect but I now have a network blocked and IMEI certi failed status in service mode. Phone can only emergency call or wifi call over tmo. Really bummed right now
Thanks all I did get the back up data. There are a lot of differences.
is there any solution for imei certi failed
?
I have a tencent version, I unlocked the boot loader flashed over to the global version, then bootlocked the device. I just recently updated to Android 12, however my cellular service keeps dropping,. It didn't do this as much with android 11 ( it still dropped my cellular alot). Now when I launch any application say Call of Duty for example my T-Mobile sim on the second slot will show 5G for a brief moment then completely drop. Is there a diagnostic mode to change or reprogram the BASEBAND does anyone know how to do this?
I know that the claim was that the ROG 5 ULTIMATE does not have 5G for some reason but I believe this is absolutely false. I have seen the 5G working with at&t before they started pushing all the old devices out and going for the reseller hook, and now I am looking at sporadic 5G on TMobile. Even the diagnostic for the cellular menu says 5G as well as give the tower type. Can someone help me with changing the BASEBAND to the parameters that at&t uses and T-Mobile?. I can even see the towers through the diagnostic menu briefly, I can also upload a screen shot if necessary. This dropping connection is really starting to frustrate me to no end. ( I still have not dropped my phone bad enough to crack the display, but I think without a fix for the BASEBAND, I might subconsciously find myself in a position where the phone is physically damaged).
Please help me out with this, not only have I talked to everyone I can at AT&T where they said, " Get a new phone or quit the service." But I am actually paying extra because they won't allow my phone on the 5G network. I know there is a solution I just cannot find any information for this besides going to the FCC and looking up device parameters. And what is the commands or program to accomplish this because the diagnostic operator menu seems to be locked in parts of it, do I need root first?
Thank you
Just wait for the latest update
use the code *#*#4636#*#* in information in menu (upper right) select band of your zoneo select automatic
I got a Metro by T-Mobile phone unlocked on eBay and while the phone no longer rejects MVNO sims, it won't connect to any network either. It still connects when I put the Metro sim back in but it won't connect with sims from Lyca, Tello or Hello Mobile, all T-Mobile MVNOs. The phone is a TCL 30 XE 5G (T767W) and I bought two of them new and they both have the same problem. I'm new to the T-Mobile network and I don't know if I'm missing something. I've never had this kind of trouble on Verizon or AT&T. Has anyone else run into a problem like this? I appreciate any help anyone can offer.
Thanks!
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
xXx yYy said:
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
Click to expand...
Click to collapse
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
WhatsWrongWithThisPhone said:
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
Click to expand...
Click to collapse
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Droidriven said:
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Click to expand...
Click to collapse
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
WhatsWrongWithThisPhone said:
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
Click to expand...
Click to collapse
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Droidriven said:
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Click to expand...
Click to collapse
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
WhatsWrongWithThisPhone said:
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
Click to expand...
Click to collapse
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Droidriven said:
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Click to expand...
Click to collapse
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
WhatsWrongWithThisPhone said:
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
Click to expand...
Click to collapse
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Droidriven said:
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Click to expand...
Click to collapse
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
WhatsWrongWithThisPhone said:
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
Click to expand...
Click to collapse
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Droidriven said:
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Click to expand...
Click to collapse
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
WhatsWrongWithThisPhone said:
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
Click to expand...
Click to collapse
There are couple of different kinds of "unlocked"
There is SIM/carrier unlock and there is bootloader unlock. They two completely different things and have nothing to do with each other.
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Droidriven said:
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Click to expand...
Click to collapse
I don't know how to do that.
WhatsWrongWithThisPhone said:
I don't know how to do that.
Click to expand...
Click to collapse
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Droidriven said:
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Click to expand...
Click to collapse
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
WhatsWrongWithThisPhone said:
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
Click to expand...
Click to collapse
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Droidriven said:
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
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I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
WhatsWrongWithThisPhone said:
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
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You've already used methods to check if it is unlocked. Obviously, the service you paid for didn't work, you can't get your money back for that, those services don't come with any guarantee. As I said, you can take another chance and try another 3rd party service that also is not guaranteed or you can wait and do it the official way. I'm betting the unlock service is a waste of time and money and you'll have to wait and do it the right way. That is the cost of blindly taking a shortcut.