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Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Don't know what to tell you but to try a factory reset. I've had my phone for two months now and it's been blazing fast the whole time.
Sent from my SAMSUNG-SM-G920A using Tapatalk
ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
My S6 is damn fast, real you should try factory reset.
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Buy this app and disable all unused or unwanted things to free up memory. It should help you a lot.
Does it back up all my info when I do that or is it like starting over? Not a huge deal I guess but yeah maybe I'll try it. Like for example sometimes I'll press home to turn on the screen, but I'll I guess accidentally press it twice so it goes to the camera. That's fine, but then I'll press home again, or back, and like nothing happens it just stays on the camera, not frozen like the image is updating live, then a second or two later it will go back to the home screen. Or I'll swipe to unlock on the lock screen, it does the bubble effect and nothing happens. I wait a sec swipe again, does the bubble as well, except it unlocks before I fully finish swiping, as in it was in the process of unlocking and I was just doing it twice.
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
Well, that might be a key to solving your problem. Before Reset try first just to uninstall that "garbage" of app. It may solve your problem right away. I had some friends that also have that app installed and also problem with slow phone. Just uninstall of Clean Master solve that.
Let us know what happened.
Well that's the trade off between android and iPhone at the moment probably. iPhone may require less tweaking and trail and testing and how a phone can work.
ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Clean Master is real good to clean junk files or temp files but for the memory part, plz buy the Package Disabler Pro as this is the only one real works now on S6.
I believe Samsung got PC software to backup your data on Windows.
If you do factory reset and no use then it's safe to guess your phone got hardware problem and you should ask for a replacement.
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Depending how long you've had it can you take it into the shop you got it from, show them the problems and get a replacement?
Mine is pretty much super quick, although I do use Nova Launcher Prime as my launcher, and Tesla Unread to show unread notifications for apps, and it is much quicker than the Samsung Launcher and a lot more customisable.
Also I have noticed some themes can slow the phone down immensely so unless you really want to customise the phone leave it on the default theme. (Nova Launcher Icons and different wallpapers don't slow anything down).
Also the Smart Manager on the phone, helps to keep the recent apps menu working nice and quick as it can slow down to the point that pressing it takes .5 of a second for the recent apps to show up.
Lastly, the S6 is notorious for faulty home buttons, so weird home button behaviour could be a slightly faulty button.
sol_671 said:
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Click to expand...
Click to collapse
I second that. You can use the following ways to confirm by downloading Antutu Officer from Google Play.
http://www.phonearena.com/news/How-to-tell-if-your-Android-device-is-a-fake-or-a-clone_id68473
http://visihow.com/Identify_a_Genuine/Original_Versus_a_Fake/Cloned_Samsung_Galaxy_Phone
Thanks everyone, it should be authentic I bought it from Rogers directly, not a dealer store but actual corporate one and we bought 2 at the same time. I did a factory reset last night and it's WAY faster now. I didn't put Clean Master on it yet just been using it as is but been great so far. I didn't put all my apps back on, just the ones I use, where as last time I'd just put on everything even if I seldom use it, so will try to add them slowly. CM was always saying before that Amazon was giving my phone a fever, restarting 50 times in the past 15 minutes type thing, even though I use that app constantly. Thanks!
ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
There is something wrong with your software. I have been using my phone for about a month. No issues here.
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
openmatrix said:
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
Click to expand...
Click to collapse
+info? :good:
How is the phone so far?
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Hopefully the next gen will be better.
I didn't have an issue with mine , but sold it today. I prefer the slick oneplus 8 pro. Less pork and more of an on point device.
Snapdragon or Exynos?
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
I would like to take over for FREE. Lol
Sent from my SM-N986U1 using Tapatalk
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
Ever considered you've gotten a lemon? I've literally had zero of those issues since the launch date
Sent from my SM-N986U using Tapatalk
I had the same Bluetooth connection issues with the s20 ultra same 5g issues an poor picture quality.
That would be nice if it was just a lemon. I'm going to spend the day tomorrow with t-mobile.
The fast charger also died withing the first two weeks.
They want me to drive 40 miles to pick a new one up.
Really over samsung. Over priced and undelivered.
socalstagetech said:
I had the same Bluetooth connection issues with the s20 ultra same 5g issues an poor picture quality.
That would be nice if it was just a lemon. I'm going to spend the day tomorrow with t-mobile.
The fast charger also died withing the first two weeks.
They want me to drive 40 miles to pick a new one up.
Really over samsung. Over priced and undelivered.
Click to expand...
Click to collapse
I feel you. Samsung support sucks; it's not your imagination.
I have a 10+ and have been eyeballing the 20U as an upgrade. There do appear to be display issues on some of these phones.
As for bt, try a network reset; it's relatively painless and may help.
Clear the system cache on the boot menu.
Double check all settings.
Turn off all power management except the power mode; set to optimize.
In Developer options>standby apps, if all buckets show as active, power management is disable. See if Android will manage them better with no assigned buckets.
Look for apps using up bandwidth/battery, cloud apps including Google Transport are prime offenders.
Disable Samsung, carrier and Google feedback.
Consider adding a package disabler like PD MDM the shutdown the bloatware.
See if that helps... play with it.
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
I've had mine for months and haven't experienced a single issue you experienced, just get another phone if you're unhappy and stop the whining
btmusicman313 said:
I've had mine for months and haven't experienced a single issue you experienced, just get another phone if you're unhappy and stop the whining
Click to expand...
Click to collapse
That doesn't help.
Depending on the carrier firmware the same model can behave much different.
Took me close to 6 months to dial in my AT&T 10+, it was a handful. Running hot, chewing up the battery.
Today, a year latter, it's a totally different animal; fast, stable with good battery life and no glitches.
These phones are complex with a lot of settings plus added carrier and 3rd party apks not to mention the Samsung apks. No configuration is the same.
If you don't play with them you'll never get it optimized and you'll just be along for the ride... wherever it goes.
blackhawk said:
I feel you. Samsung support sucks; it's not your imagination.
I have a 10+ and have been eyeballing the 20U as an upgrade. There do appear to be display issues on some of these phones.
As for bt, try a network reset; it's relatively painless and may help.
Clear the system cache on the boot menu.
Double check all settings.
Turn off all power management except the power mode; set to optimize.
In Developer options>standby apps, if all buckets show as active, power management is disable. See if Android will manage them better with no assigned buckets.
Look for apps using up bandwidth/battery, cloud apps including Google Transport are prime offenders.
Disable Samsung, carrier and Google feedback.
Consider adding a package disabler like PD MDM the shutdown the bloatware.
See if that helps... play with it.
Click to expand...
Click to collapse
Thank you very much for the helpful suggestions! I'm going to try it and see how it goes.
I very much appreciate the helpful reply.
socalstagetech said:
Thank you very much for the helpful suggestions! I'm going to try it and see how it goes.
I very much appreciate the helpful reply.
Click to expand...
Click to collapse
You're welcome.
A hard reboot (simulating pulling the battery) may get it too if you haven't try it. Again clearing the system cache can cure many gremlins like magic, easy to do and worth trying.
Another possibility is the phone was infected with a virus or trojan, this is very unlikely though unless you inadvertently downloaded or loaded it.
Scan it with Malwarebytes and Trojan Scanner.
If in doubt reload.
Normally reloads aren't a solution unless it's an old load or if compromised by a virus.
If you reload check the system before you load anything except from Playstore; assume the SD card or computer backups could be compromised as well.
If you reload avoid doing any updates at first as one of these could be causing the erratic behavior.
If you did a firmware update this could be the cause; clearing the system cache may fix it but a reload is better. I disable autoupdates especially from the carrier for this reason among others.
More than likely you get it sorted out or at worst return for repairs.
Reload it though before you return it. Fixable software/settings issues* are common on these phones.
Lol, Androids wuv to be played with... good luck
*if you have a clean load it's always preferable to find the cause of the malfunction rather than reloading as the same issue may well happen again from the same apk or incorrect setting(s).
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
Not even a single issue I have faced so far. Two month with me now. Fabulously amazing in every bit of it. Are you sure you have Samsung Galaxy Note 20 Ultra there [emoji848]?
Sent from my SM-N9860 using Tapatalk
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
Honestly, I would have it exchanged if you are having that many problems with it, sounds like you may have a defective unit, it happens, could be something as simple as a faulty motherboard causing all those issues that a quick exchange would solve
Got to say this is the best phone I've ever owned so I'm extremely surprised you're having all those problems, contact whoever you bought it from, tell them what you told us and get a replacement unit sent out
socalstagetech said:
Thank you very much for the helpful suggestions! I'm going to try it and see how it goes.
I very much appreciate the helpful reply.
Click to expand...
Click to collapse
*Detection* said:
Honestly, I would have it exchanged if you are having that many problems with it, sounds like you may have a defective unit, it happens, could be something as simple as a faulty motherboard causing all those issues that a quick exchange would solve
Got to say this is the best phone I've ever owned so I'm extremely surprised you're having all those problems, contact whoever you bought it from, tell them what you told us and get a replacement unit sent out
Click to expand...
Click to collapse
Could be a bad mobo but it's easier to reload then to exchange it and then have the exact same issues.
Happened to me with the 10+, bt audio was horrible.
Return it and at first it was running normally then boom the exact same thing. I knew it was software but I didn't manually toggle it!
Samsung tech zero help, same-same with AT&T tech support.
The problem goes back at least as far as the N9 and that's where I found the solution.
It was a glitch in the advanced audio settings that sometimes toggles on by it's self probably due to a glitch in Wearables.
Samsung finally fixed it about a half year about with a Wearables update. It took them over 2 years.
If you knew about it, it was easy to simply untoggled it occasionally, if not it was an audio nightmare.
The only other way to reset it was a pointless reload.
I like the shotgun get it done approach but you can needlessly spend time without a solution if you don't first try to verify if it's hardware, bad flash or an issue that's pure software.
Out of the box this AT&T 10+ was a puking, bandwidth/battery eating, hot running mess besides the bt glitch.
Today with the same OS version and a lot of optimizing it's stable, fast, gorgeous looking platform with good battery life.
It wasn't even close to this out of the box...
If you don't take the time to play with these phones you'll miss the functionality they're capable of and put up will a lot of unpleasant experiences needlessly.
A misbehaving Android is an opportunity to learn new tricks. Just dive in... and see where it takes you.
I can confirm on pics being blurry. Also Samsung should calibrate their displays like Apple. Its shouldn't be left for users to find the right setting. Also the screen is not crisp in fhd mode. My Xr with 820p looked sharper.
RISHI RAJ said:
Also the screen is not crisp in fhd mode. My Xr with 820p looked sharper.
Click to expand...
Click to collapse
Increase minimum DPI in developers options for way better sharpness / clarity
RISHI RAJ said:
I can confirm on pics being blurry. Also Samsung should calibrate their displays like Apple. Its shouldn't be left for users to find the right setting. Also the screen is not crisp in fhd mode. My Xr with 820p looked sharper.
Click to expand...
Click to collapse
I try to take pics of my plants and it takes a ton of shots to get one nice clear one. I have a pixel 3 and the camera taking the same pics in the same lighting are beautiful and easy to capture perfectly the first time.
My screen just froze while typing this reply ?
Whole thing freezes up and you have to hit home button or the current running apps then pop back in to get it to come back.
*Detection* said:
Increase minimum DPI in developers options for way better sharpness / clarity
Click to expand...
Click to collapse
Exactly where is that setting at in developer options?
RISHI RAJ said:
I can confirm on pics being blurry. Also Samsung should calibrate their displays like Apple. Its shouldn't be left for users to find the right setting. Also the screen is not crisp in fhd mode. My Xr with 820p looked sharper.
Click to expand...
Click to collapse
socalstagetech said:
I try to take pics of my plants and it takes a ton of shots to get one nice clear one. I have a pixel 3 and the camera taking the same pics in the same lighting are beautiful and easy to capture perfectly the first time.
My screen just froze while typing this reply
Whole thing freezes up and you have to hit home button or the current running apps then pop back in to get it to come back.
Click to expand...
Click to collapse
Android color calibration (ie no calibration) sucks.
When will they get the message?
After 5+ years you would think they would know better?
I could calibrate my color throughput/monitor on Windows 15 years ago...
Make sure Bixby Vision and Bixby Vision Framework are not disabled; needed by the cam, the rest of Bixby can be disabled.
Check cam settings and manually set the AF lock point if you aren't. Try a data reset on the app and clear the system cache. Could be hardware but more likely user, settings, software or firmware related.
My browser will lock up if too many windows are open (52 open now) or if the browser cache gets too large or corrupted. Might the browser; my primary one is Brave. The Samsung browser handles about 15 or so open windows.
I chased down dozens of issues on my 10+ to get it where it is today over mostly a 6 month period.
I'm careful about all updates and new apps as these can cause havoc especially the former.
Still running on Pie because it's fast, stable, secure enough for my setup and everything is now running well.
Constantly upgrading is time consuming at best and the outcome not always an improvement. I use the factory load for a bunch of apks still... with good results.
blackhawk said:
Android color calibration (ie no calibration) sucks.
When will they get the message?
After 5+ years you would think they would know better?
I could calibrate my color throughput/monitor on Windows 15 years ago...
Make sure Bixby Vision and Bixby Vision Framework are not disabled; needed by the cam, the rest of Bixby can be disabled.
Check cam settings and manually set the AF lock point if you aren't. Try a data reset on the app and clear the system cache. Could be hardware but more likely user, settings, software or firmware related.
My browser will lock up if too many windows are open (52 open now) or if the browser cache gets too large or corrupted. Might the browser; my primary one is Brave. The Samsung browser handles about 15 or so open windows.
I chased down dozens of issues on my 10+ to get it where it is today over mostly a 6 month period.
I'm careful about all updates and new apps as these can cause havoc especially the former.
Still running on Pie because it's fast, stable, secure enough for my setup and everything is now running well.
Constantly upgrading is time consuming at best and the outcome not always an improvement. I use the factory load for a bunch of apks still... with good results.
Click to expand...
Click to collapse
You don't need Bixby Vision and Bixby Vision Framework enabled for the camera to work.
Since the day after I traded in my Galaxy A50 to upgrade to my brand new out of the box Galaxy S21 Plus, I've been dealing with multiple issues beginning with inability to connect to Wi-Fi public Hotspot which I use for everything in my place for past nine years and no check issues even if I have several devices connected. the s21+ wouldn't even see the xfinitywifi broadcast like my other devices do, then it would see it and attempt connection only to get authentication errors. everyone I've ever talked to about wifi issues are robots that all say reboot your modem. I DON'T HAVE A MODEM because I use public Hotspot. sorry for yelling, my blood pressure rises thinking about this. anyway tech says factory data reset (I knew better), but I did it anyway, then it gets worse, lost contacts, important apps from my employer, important vm's, because my ringer refused to operate even, volume was erratically adjusting itself hi low hi low anytime I attempt blue tooth connection, then my messaging app would race my pandora app upon blue tooth connecting as well I would win that by fighting both apps but still my messaging app would stay on simultaneously with pandora. my s21+ I got brand new unopened $1k on payment plan. Verizon said too late for warranty is only good for 14 days after purchase. keep telling these people my issues began on day one and on day three I finally had time to call support the first time. the store I bought it from (go wireless), tried very hard to help fix it but they only knew what settings to check but they were all correctly set. magically they were able to get my ringer to work and called me a couple times while I was there to test. after I get home, my ringer magically would not work once again. since Verizon was trying to rip me off by telling me they can only replace the s21+ under their 14 day warranty with a certified pre-owned s21+ but at that time, it was beyond the 14 day warranty period. I so I got high blood pressure and said NOPE I will be receiving a brand new phone because that's what I am paying for, I did not purchase a pre-owned anything, so let me talk to whoever is in charge of making that happen. team leader put me on hold until his management went home for the day, he checked couple times to see if I was still holding (better believe I was), last time he asked I told him I'm calling Samsung direct then he tried arguing with me as I hung up. Samsung warranty is good for up to one year as is typical for anything aside from landscaping. well they want me to send my phone away with me paying postage and having no other phone, but they will fix it when it arrives in Texas?? why can I not just get a replacement from the store I purchased it from?? Samsung answer because it's most likely a software issue, if it is then it has to go to Google because they are the one's who developed the software. WTF can I do?? anybody have any clue how to fix this?? I'm thinking a 20lb. sledge, torch maybe, brick and the river?? but then I'm out $1k for a phone that never worked right out of the box.
It does sound like software but doing a reset didn't fix it which is odd?
My suggestion would be to download the correct firmware from sammobile and flash it to your phone with Odin.
At the very least you will be ruling out software if there is still issues.
DrDee said:
It does sound like software but doing a reset didn't fix it which is odd?
My suggestion would be to download the correct firmware from sammobile and flash it to your phone with Odin.
At the very least you will be ruling out software if there is still issues.
Click to expand...
Click to collapse
I agree. Try reinstall the OS back onto your device from scratch and see if that works. Or if it is still within the 14 day warranty, take it back to the store for a replacement unit.
Camelpuppet said:
that all say reboot your modem. I DON'T HAVE A MODEM
Click to expand...
Click to collapse
you do have a modem in your phone. and its likely the culprit. do yourself the favor and get samfirm or frija, theyre firmware downloaders, and enter the info the tool needs to D/L your firmware and flash it on the phone with Odin just as stated above. There are 5 files that come inside the zip of firmware you end up with once frija has finished. the 2 files to pay the most attention to are CSC and HOME_CSC. CSC will factory reset it, and HOME_CSC will not, otherwise theyre the same thing
iceepyon said:
I agree. Try reinstall the OS back onto your device from scratch and see if that works. Or if it is still within the 14 day warranty, take it back to the store for a replacement unit.
Click to expand...
Click to collapse
Thank you for your replies, I was able to take it back to the store for a complete exchange after a lot of trouble.
So, I received mine on September 1.
I just put in the return for today and will most likely send it back tomorrow.
Here are my reasons:
* Constant disconnects from sleep tracking
* Hit-or-miss notifications, they really just didn't work when synced from phone, GW3 never has this issue
* AWFUL, and I can't stress this enough, AWFUL battery life
* NO watchfaces
* Half Tizen/Half WearOS, neither one works
* How many of the actual features were dropped that were the point of buying this thing?
* Have I mentioned the just ridiculious battery life? Not even a full day with minimal usage
* Workouts just don't sync between the watch and the phone even though BOTH are samsung devices, sometimes, the workouts don't even start recording on the watch
After the watch ran down literally after 12.5 hours of use and then when I put it on the charger and the phone STILL read 84% charge while the watch showed 3%, I was done.
It's like they WANTED to kill this version of the watch and made something that just was totally frustrating to use and didn't work. They rushed this thing to market for whatever reason and did NOTHING to support it. It's literally half-finished in almost every way.
There is plenty of bugs that need to be sorting out on the Watch 4, I'm also a bit disappointed with it though some of the issues you have with your's i don't have, like battery life which is pretty decent for me and i have everything on continuous monitoring.
I've put mine back in the box won't be selling just yet, I'm gonna give Samsung a chance to sort these bugs out first, in the meantime I've gone back to using my Active 2 44mm, which has been solid for me for the past couple of years i've had it.
I think Samsung decided or was force to ditch Tizen in favor of Watch OS because of the pressure from Apple with the Apple Watch ie app support being the main thing, something that was severely lacking on Tizen.
I personally didn't really care about having more apps as i never used any other than what came with the watch, fitness tracking and notifications was all i needed and the past, & Tizen watches did this without any issues, even Samsung pay I could use running my card though Curve as my Bank doesn't support Samsung Pay, but alas it is nice to have the useful google services now on a Samsung Watch.
Ultimately the Watch 4 44mm i have is better than my Active 2 in many ways ie google pay, google maps & hopefully google assistant at some point plus a few new health features, but atm it just not there stability wise to be used on a daily basis.
Hi
Coming from the Gear S3 Classic.
SLEEPTRACKING - Consistent with performance I got with the Gear S3. No disconnects.
NOTIFICATIONS - Not noticed any issues with this.
BATTERY - I am now getting two days (as opposed to about 2.5 days on the Gear S3), that is AOD off, wrist wake up on, notifications on, Heartrate 10 mins, Blood Oxygen manual, using a watchmaker face. It would have been better if the battery time was the same as the Gear S3 but its enough to meet my expectations.
WATCHFACES - Only really use two, a Rolex GMT on Watchmaker and the digital one that comes with the watch.
TIZEN/WEAR - It works as well as Tizen did, some bits not as good some better. I expect it will improve with updates as Tizen did. Samsung Pay was very temperamental for me with the Gear S3 but works flawlessly on the GW4 as an example.
MISSING FEATURES - Agree with you on this one, not including Google Assistant is a big negative, Bixby might be a bit better but it is still not great and I do not use it. No sure what other features you are missing but not a big deal for me.
WORKOUTS - Not used these yet, and I only occasionally used them on the Gear S3.
Unfortunately we live in a time where phones, smart watches all get released with bugs and not quite polished OS, but they do tend to get it right overtime. The downside of being an early adopter.
Regards
spangelaregreat said:
Hi
Coming from the Gear S3 Classic.
SLEEPTRACKING - Consistent with performance I got with the Gear S3. No disconnects.
NOTIFICATIONS - Not noticed any issues with this.
BATTERY - I am now getting two days (as opposed to about 2.5 days on the Gear S3), that is AOD off, wrist wake up on, notifications on, Heartrate 10 mins, Blood Oxygen manual, using a watchmaker face. It would have been better if the battery time was the same as the Gear S3 but its enough to meet my expectations.
WATCHFACES - Only really use two, a Rolex GMT on Watchmaker and the digital one that comes with the watch.
TIZEN/WEAR - It works as well as Tizen did, some bits not as good some better. I expect it will improve with updates as Tizen did. Samsung Pay was very temperamental for me with the Gear S3 but works flawlessly on the GW4 as an example.
MISSING FEATURES - Agree with you on this one, not including Google Assistant is a big negative, Bixby might be a bit better but it is still not great and I do not use it. No sure what other features you are missing but not a big deal for me.
WORKOUTS - Not used these yet, and I only occasionally used them on the Gear S3.
Unfortunately we live in a time where phones, smart watches all get released with bugs and not quite polished OS, but they do tend to get it right overtime. The downside of being an early adopter.
Regards
Click to expand...
Click to collapse
I disagree with your last sentiment most of all. This was released without proper testing making us the (you pay) beta testers. This should have been tested A LOT MORE than it was. I don't think it was.
I'ts nice you only use two watch faces. That's you. Me, I don't want to have to give up actual functionality simply because there's new hardware that doesn't work with the software provided.
The battery DOES NOT LAST, maybe if you've turned off ALL functionality in the watch and are using it "watch only" mode, sure, but then, what's the point of having a smartwatch? I'm not using that much functionality, but waking up and seeing that I have less than half of the watch battery left after only one night of use to track sleep AND that the sleep app was disconnected halfway throught the night. What WAS IT TRACKING to use that much battery, then?
Notifications, that is a deal-breaker. The fact that notifications DO NOT TRIGGER for mail, and almost ANY of the other apps that triggered normally on the GW3, that made me just want to not use this "new" hardware.
If you're not using the workouts feature then that's on you. It's a very big selling point for most of us. If the accuracy isn't there and so many have reported that it isn't, then there's no point in the "upgrade" if you can't get the same basic functionalty you had in the previous version.
This may have been an "upgrade" in some respects, it was a HUGE step back in ALL of them:
* battery
* workout tracking
* notifications
* sleep tracking
* watchfaces
Those are the basic things that this was doing well in GW3 that are either broken or don't work in the GW4.
It's sad you don't think having non-buggy to the point of non-functioning software is your baseline. I work in software and I'd be embarrassed to have released this thing in its present state.
Calm down dude, just giving you my experience of it. If it don't work for you then send it back. Life is too short to stress about a watch.
spangelaregreat said:
Calm down dude, just giving you my experience of it. If it don't work for you then send it back. Life is too short to stress about a watch.
Click to expand...
Click to collapse
Telling someone to "calm down" because they disagree with you is childish. You're coming from a watch that is YEARS old. I'm coming from a watch that is literally still being sold alongside this "new" one and being touted as the next awesome thing when clearly it's not.
* The software is buggy
* The hardware is lackluster (and not a vast improvement from the previous version)
* We paid for this, it wasn't a freebie, when you pay for a product that's talked up everywhere, you expect non-****ty results instead, what we got was subpar performance and a confusing mess for a UI/UX
Even the $50 trade-in coupons are coming up with issues. I've read over and over where people are being told you can't use the $50 coupons for WATCH-RELATED items at Samsung???
I don't have any of these problems to be honest.
Why post here just send it back and be happy...
Btw battery life, had mine about a month and it's increased week by week as batteries tend to do, getting a day and a half here with most things switched on...
What a pointless post, if you are not happy with your watch return it. Probably you have a faulty device anyway as mine has no issues at all with notifications, sleep tracking and workout syncing between watch and phone. With regards to battery life after a couple of weeks I am getting consistently two days with everything on except for AOD. This include an 1-hour workout a day. You say that the other poster is childish while your post is the childish one ranting in a forum about your unique issues instead of just returning your device and moving on. Plenty of options out there, good luck with finding a better one.
Interesting. I have none of the issues you are speaking of. My watch has never had issues with: sleep tracking, notifications, or workouts not syncing (and I don't have a Samsung phone).
With watch faces I pretty much use Matteo Dini's faces exclusively (have been for years) and he has all ready converted 31 of his Tizen faces to Wear faces.
As far as battery time I don't believe I have gone less than 2 days for the last 4 charges. I had a charge last week that lasted 3 days 11 hours. I do not have any functionality turned off. Location on, HR every 10 minutes, notifications on (texts, gmail, messenger), and always on display off. I only use bluetooth (wifi and NFC off). I also use bedtime mode when sleeping.
Have you considered if this might be an issue with your specific watch? Might there be an app you have installed which is creating these issues?
sanjsrik said:
Notifications, that is a deal-breaker. The fact that notifications DO NOT TRIGGER for mail, and almost ANY of the other apps that triggered normally on the GW3, that made me just want to not use this "new" hardware.
Click to expand...
Click to collapse
I had this issue at first, I would get notifications for certain apps on my phone but not my watch. The reason for that is because many apps are disabled by default, not because the watch is broken. There's a section in the Galaxy Wearable app for choosing what notifications pop up on your watch
Sounds like you jumped a bit quick on this device. Updates tend to always make them better and knowing samsung they tend to sort all these issues out and the new device 99% of the time ends up being the better device than the previous generation.
IMHO.
Samsung doing this ever and ever again...
Spit out "new" Product...
"Nothing" work... "nothing" available...
Few "features" Country restricted... so also not available...
IMHO not every user has time enough to wait monthS... sometimes yearS before "perfect" Product...
They NOT spread enough infos nor Tools to App Developer... to start BEFORE this "magic" is in Store...
This is so funny...
3 Apps...
No idea if it makes sense to buy Apple Product...
I have not enough money...
Only as info...
My personal opinion.
Best Regards
adfree said:
IMHO.
Samsung doing this ever and ever again...
Spit out "new" Product...
"Nothing" work... "nothing" available...
Few "features" Country restricted... so also not available...
IMHO not every user has time enough to wait monthS... sometimes yearS before "perfect" Product...
They NOT spread enough infos nor Tools to App Developer... to start BEFORE this "magic" is in Store...
This is so funny...
3 Apps...
No idea if it makes sense to buy Apple Product...
I have not enough money...
Only as info...
My personal opinion.
Best Regards
Click to expand...
Click to collapse
True. And that's why you don't be an early adopter if you want a "perfect" stable device. Keep using your current tech until the new stuff has been out, updated and reviewed so you can make an informative decision on what to buy. Don't be the guy that preorders and complains when it has an issue 2 weeks after release.
kkellogg378 said:
I had this issue at first, I would get notifications for certain apps on my phone but not my watch. The reason for that is because many apps are disabled by default, not because the watch is broken. There's a section in the Galaxy Wearable app for choosing what notifications pop up on your watch
Click to expand...
Click to collapse
Tried it. Doesn't fix the issue.
spangelaregreat said:
Hi
Coming from the Gear S3 Classic.
Samsung Pay was very temperamental for me with the Gear S3 but works flawlessly on the GW4 as an example.
Click to expand...
Click to collapse
Don't mean to hijack the thread, but I'm still rocking the Gear S3, and I've wondered whether having MST might be the source of some of the Samsung Pay fails - it seems to me that sometimes the pay terminal picks up both the NFC and MST signal, and that causes the 'card read error.' I've even wondered if that might be at least part of the reason Samsung chose to remove MST, and why the newer watches work more reliably with Samsung Pay. It's just a theory of mine - welcome other views.
behzad.bz said:
I don't have any of these problems to be honest.
Click to expand...
Click to collapse
Me neither (Galaxy Watch 4), and I have POCO F3 phone and modded health monitor from Dante. Maybe it's bad bluetooth in his Samsung phone, so watch always connects through wifi which uses more energy?
Agree with original poster, did send mine back after 2 weeks. Not worth upgrading from my Watch 3. I will skip this year and see what they come up with next year. Using the watch with Fold 2. No major issues with Watch 3, occasional stutter switching between apps but excellent battery life. Screen always on, full day use ( 14 hrs + ) and at the end of the day still 36%...
carlitos66 said:
Agree with original poster, did send mine back after 2 weeks. Not worth upgrading from my Watch 3. I will skip this year and see what they come up with next year. Using the watch with Fold 2. No major issues with Watch 3, occasional stutter switching between apps but excellent battery life. Screen always on, full day use ( 14 hrs + ) and at the end of the day still 36%...
Click to expand...
Click to collapse
I have like 50% with the same setting on my GW4
My first Smart watch so cant really comment vs any previous models.
Still, over the moon with my watch classic 4 - and yes, this is the "Dreaded" 42mm version - on LTE (durrr durrr dummmmmm!!!!! - cue evil music etc etc).
I have disconnected LTE for the most part as i can make calls via bluetooth using my phone - more than ample for my needs
I have also disconnected wifi - again, I don't need the extra connections when the phone is ample and i can watch youtube videos on my watch over the bluetooth connection on odd browser (completely pointless but proves this sentiment)
AOD only serves a purpose if you are heavily exercising or want to pretend you have a rolex or something stupid like that - that has been turned off as it takes about quarter of a second for the screen to wake each and every time i raise it to view - more than ample.
Yesterday i decided to see what all the *****ing about battery was about - Between 9am and 3pm i had only lost about 15% battery life.
There is ###k all wrong with this device
Hi. I'm not your typical noob person, I simply haven't had an issue I couldn't find a solution for that required me to come to XDA in a very very long time.
Long story short, I got the Galaxy S8+ 5G tablet brand new from T-Mobile in less than a week.. immediately noticed issues with swiping/glide on both Samsung and Gboard keyboards(Gboard is my STRONG preference for a long time now)
This is brand new out of the box, before a screen protector was added or any apps installed. Still did all the standard trouble shooting - installed update, no dice. Force closed each keyboard, wiped cache and data on each keyboard, tried turning sensitivity off and on and.. no dice. Restarted into boot mode and wiped cache.. most of these things not really something that should apply to a brand new out of the box tablet except update and factory reset - both of which I did, neither of which, nor anything else has helped.
I even added a tempered glass screen protector thinking it's TOO sensitive, and even after that, and again trying to toggle sensitivity setting in the settings.. still just will not swipe.
I type this currently on my Samsung Galaxy S20 FE5G absolutely flawlessly. I can type without looking at the phone at all and type near perfect accuracy with just the occasional need to choose a different word in the suggestion bar.. that is using Gboard "glide". The tablet using Gboard bloating mode is almost an identical match to the size of this keyboard and would make it a nearly *perfect* way of typing just as quickly and accurately on the new tablet.. I understand that some of the accuracy comes from use of the keyboard and locally stored into but.. the tablet types gibberish half the time. If I push FAR harder than I should have to while gliding, a few words may work.
Called T-Mobile Saturday, had a warranty replacement sent(God I didn't want a refurbished device) because the only natural conclusion I could come up with is the digitizer has an issue, maybe during shipping.. etc. I don't know..
Got it last night, booted it up, this time I made them include a "invisible shield glass fusion+" screen protector which went on flawlessly and should have no effect on typing at all.. and it's got the same EXACT issue. Maybe a HAIR better, but still completely unusable in my opinion.
I want this for work, the tablet and this phone and a 4k Chromecast, with features like dex, second screen, etc.. there's just about no scenario I can think of where this WON'T be beneficial in any support scenario..
T-Mobile already wants to give me the tablet for free, I've had so many issues with them for so long they switched me to a "business select" package only certain managers can apply, and I get unlimited everything for each device at $25 per device.. forever. No matter how many.
No discounts for auto pay or mass numbers or.. just a flat number that beats the company I was going to switch to when I unlocked my phone 12 days ago.
But I've been a customer customer for 8 years and a T-MOBILE customer since before the first iPhone smartphone was released.. even a few years before that when the best phone you could get had a slide out keyboard and basic touch functions..
So they are supposed to be calling me within the hour, I expected to see numerous threads or posts about this issue, because clearly it isn't ME..
I find some other links I've tried fixes from like:
Strange Gboard bug temporarily breaks glide typing, here's how to fix it [Update]
Over the past 24 hours or so, users have started noting a strange issue with Google’s Gboard keyboard on Android,...
9to5google.com
And see this post of Galaxy phones describing exactly the same issue
https://www.reddit.com/r/GalaxyS22/comments/u8y4cz
and describing it happening with a specific update..
I've got 2 devices, the first is brand new and factory reset as of last night, has a glass screen protector, and the refurbished one in front of me with the same issue.. I've restored data so I can continue using it, but tried all the SAME fixes and nothing.. and T-Mobile is calling in 45 minutes or so.
Obviously I'd like to keep the brand new device rather than the refurbished one- but IS THERE A FIX, or anything I can do with them on the phone.. I got a Bluetooth keyboard and mouse and aftermarket case.. I can type using the keyboard obviously, but I typically can type WAY faster with Gboard the way I am on my phone right now..
I tried doing searches on XDA but it seems like their search functionality has changed for the worse in the years I haven't been here.. that or I can't find the advanced search and forum search I KNOW I used to use daily.. not in the app, the mobile page, or desktop version.
And because it isn't worth it's own post I'll ask one more question -originally I had them send me a Galaxy tab 7 FE 5G becauseb the S20 I'm using still works so well and it was only $100 if I added the line.. and it's just an oversized worse version of my phone.(but don't recall it having this issue now that I think about it) Which is why I'm here now with this tablet..
The problem created by that is I can't tell the pen for that tablet and the new one apart, and here https://m.gsmarena.com/compare.php3?idPhone1=11342&idPhone2=10922# it is showing the new one has less latency, Bluetooth, etc..
Part of the reason they are calling this morning is they were like "oh, just keep the Galaxy tab 7 for free, on us"
Me: "I don't want that oversized garbage, that's why I'm ordering the 8+!"
T-Mobile guy: "Oh, well then return the 7 and you can have the 8+ on us!"
Then I've been trying to get a shipping label for 11 days now, only to find out that he never put in the system that I wanted to return the device and he already voided out the equipment plan for it.. meaning I'm stuck with a tablet I don't even want- and can't tell which s-pen is supposed to be the better pen!
I mean, the chance I'll lose one is so high I won't return the pen and keep it as a backup.. but.. I'd still like to know how to tell the difference, when I attach either one it connects with no issue and I can't find anywhere that shows the pen type connected!
I'm so sorry this is so long, but like I said.. I normally do not need to come here and get my issues resolved myself, it's what I do for work.. and I haven't needed to root/rom a device in so long that I just kinda.. stopped.
(But I'm not going to lie, I got super excited when I came here and there seems to be the option to root/ROM and that it seems like a well supported device in that way! I've kind of dreaded KNOX because previously I never could.. but I'll look into that later once I fix my CURRENT issues..!)
Best I can do as far as pic of S-Pens https://photos.app.goo.gl/pfqKMiiG49L21gx7A