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Sim unlock solution developmet for T-Mobile S7 G930T

Hello everyone
Here's my problem and my idea:
I bought T-Mobile Galaxy S7 on ebay about a week ago (Stock QC1 firmware) and now I'm in need of sim unlock, which I can't, my device's unlock fails every time through Device Unlock app
I've searched through the web past two days and found no solution whatsoever. Every service is down for now and I cannot find any ways to unlock my phone.
So, here's what I thought: Maybe here's someone who can actually develop or figure out a solution for this since many solutions are available for S6/S6e and many other t mobile phones, but not for S7.
I can be tester and provide any files/dumps if needed or anything you guys ask.
I believe I'm not the only one with this problem and if we try hard enough, we can do this. Many people can benefit from this also, so let's be useful.
To mods, if you believe this is a wrong place to post this thread, please move it where it belongs.
Thanks to you all.

So your idea is just to look at other device solutions? [emoji1]
Sent from my iPhone using Tapatalk

I guess that's the part of it
Cheers

We probably wont see a direct unlock solution on these T-Mobile/MetroPCS QUALCOMM based Galaxys for some time. The older models you mentioned are Exynos based CPUs, they are being unlocked all the time. Unlock app or trusted server for imei unlock is our only solutions for now.
Sent from my SM-N920P using Tapatalk

installerrev said:
Hello everyone
Here's my problem and my idea:
I bought T-Mobile Galaxy S7 on ebay about a week ago (Stock QC1 firmware) and now I'm in need of sim unlock, which I can't, my device's unlock fails every time through Device Unlock app
I've searched through the web past two days and found no solution whatsoever. Every service is down for now and I cannot find any ways to unlock my phone.
So, here's what I thought: Maybe here's someone who can actually develop or figure out a solution for this since many solutions are available for S6/S6e and many other t mobile phones, but not for S7.
I can be tester and provide any files/dumps if needed or anything you guys ask.
I believe I'm not the only one with this problem and if we try hard enough, we can do this. Many people can benefit from this also, so let's be useful.
To mods, if you believe this is a wrong place to post this thread, please move where it belongs.
Thanks to you all.
Click to expand...
Click to collapse
I stand with you. I think a bounty would be appropriate. I go loads of s7 and s7 edge to unlock. I may be at a huge loss if no unlock comes
---------- Post added at 10:13 PM ---------- Previous post was at 10:12 PM ----------
stuntman112 said:
We probably wont see a direct unlock solution on these T-Mobile/MetroPCS QUALCOMM based Galaxys for some time. The older models you mentioned are Exynos based CPUs, they are being unlocked all the time. Unlock app or trusted server for imei unlock is our only solutions for now.
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
I believe of we have alot of people working toward it something interesting would come out if it. Considering s8 is also there, more people Wil be requiring unlock. It's only a matter of time

Factory reset your phone, then try to use the device unlock. You can select temporary unlock or permanent unlock. Once you are done you will have a sim unlocked device.

stuntman112 said:
We probably wont see a direct unlock solution on these T-Mobile/MetroPCS QUALCOMM based Galaxys for some time. The older models you mentioned are Exynos based CPUs, they are being unlocked all the time. Unlock app or trusted server for imei unlock is our only solutions for now.
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
Actually, MetroPCS s7 & s7e device unlock is available for $20 and Qualcomm S6 and below is also unlockable, there are many remote unlock services on ebay/various websites for those devices.
I've been* trying to unlock my S7 since April but no luck.
I know this issues with t-mobile Quallcomm Galaxys are about locked bootloader but that's the only thing I found out.
If someone can make bounty pool or something similar, I would gladly participate.
*edit

KillerClaw321 said:
Factory reset your phone, then try to use the device unlock. You can select temporary unlock or permanent unlock. Once you are done you will have a sim unlocked device.
Click to expand...
Click to collapse
Lol. How many factory resets required? I still haven't gotten unlocked.

jazzdglass said:
Lol. How many factory resets required? I still haven't gotten unlocked.
Click to expand...
Click to collapse
You using the latest version not rooted?

KillerClaw321 said:
You using the latest version not rooted?
Click to expand...
Click to collapse
Yup. I'm on android 7.0. I could go back to 6.0.1 too. Why do you think this is a method to unlock? You need to connect to Tmobile database to unlock. Merely factory reset won't do anything. It's all in the cloud

jazzdglass said:
Yup. I'm on android 7.0. I could go back to 6.0.1 too. Why do you think this is a method to unlock? You need to connect to Tmobile database to unlock. Merely factory reset won't do anything. It's all in the cloud
Click to expand...
Click to collapse
I know, however when I had issues with the device unlock app a fresh install of the latest version worked and I was able to temporarily unlock for a month.

I did it just now after a factory reset, rooted and running no BS Rom...

T-mobile
I went through the same ordeal. I had to actually call t-mobile and get a representative to unlock it using the phone's IMEI number so it could be used on all carriers. Call them, I'm sure they will unlock it for you. That t-mobile unlock app doesn't do anything. Also under developer options, you need to check OEM unlock before you call t-mobile.
-Just my two cents, Bob

KillerClaw321 said:
I know, however when I had issues with the device unlock app a fresh install of the latest version worked and I was able to temporarily unlock for a month.
Click to expand...
Click to collapse
My device asks for active cellular connection in order to get temporary unlock, but I can't get carrier signal since phone is locked.... are you T-Mobile customer and were you using their sim card? I am not.
Boobteg4642 said:
I went through the same ordeal. I had to actually call t-mobile and get a representative to unlock it using the phone's IMEI number so it could be used on all carriers. Call them, I'm sure they will unlock it for you. That t-mobile unlock app doesn't do anything. Also under developer options, you need to check OEM unlock before you call t-mobile.
-Just my two cents, Bob
Click to expand...
Click to collapse
Called them maybe 10 times, even used their facebook page. Every single customer representative said phone is fully paid and nothing is blocking it but they can't help me because I'm not actual / original phone owner on their database, and person I purchased this phone from has no idea what unlock is, he's impossible to deal with. Maybe you have any tips for me?
Thank you everybody for taking your time and helping us.

Just a quick update, I just flashed latest G930U firmware and after SIM card insertion, phone asks for unlock code, which of course I have no idea what it is

KillerClaw321 said:
I did it just now after a factory reset, rooted and running no BS Rom...
Click to expand...
Click to collapse
I think you and @boobteg have a paid off devices eligible for unlock. What you need to know ow is that the device unlock app doesn't work on custom roms. It requires a stock rom. There are some of us who are not eligible for unlock.

Any progress?

none so far

Same Solution
Hi! im having the same problem, i cant unlock my s7 tmobile with device unlock app, every place i try say it that the service is down. II flashed with the g930U, now the smartphone ask me for an unlock code, there is anyway to find that "unlock code" to unlock the phone in this way? Or maybe installing an non stock rom is possible to unlock the phone?
Help!! i cant use it in my actually country

morpheus1978 said:
Hi! im having the same problem, i cant unlock my s7 tmobile with device unlock app, every place i try say it that the service is down. II flashed with the g930U, now the smartphone ask me for an unlock code, there is anyway to find that "unlock code" to unlock the phone in this way? Or maybe installing an non stock rom is possible to unlock the phone?
Help!! i cant use it in my actually country
Click to expand...
Click to collapse
For now, no way to unlock..

Honor 8 refusal to provide unlock code.

Just tried several times with honor support to get unlocked code before the so called deadline...they refused and said they will not be provided for phone from USA & Canada. Any thoughts about what is going on....

Donald Seguin said:
Just tried several times with honor support to get unlocked code before the so called deadline...they refused and said they will not be provided for phone from USA & Canada. Any thoughts about what is going on....
Click to expand...
Click to collapse
you can try 
https://www.emui.com/en/plugin/unlock/index
I got my unock code that way a few weeks ago

thank you.
Will give that a try, are you using a North American phone ( Canada or USA) cause that seems to be what they are blocking for now.

Donald Seguin said:
Will give that a try, are you using a North American phone ( Canada or USA) cause that seems to be what they are blocking for now.
Click to expand...
Click to collapse
No I'm not, I'm in Europe, but it's still worth a try

I just got my code earlier today so it's still working.

Chris (developer for Honor us) said they are not blocking codes at all. In fact, he's still in talks with the uppers trying to reverse the decision. You can easily find him on FB if you'd like to personally reach out to

mattyboyo said:
I just got my code earlier today so it's still working.
Click to expand...
Click to collapse
You guys are correct, support was wrong they are still providing unlock codes...now that I have a code where do I input this in the phone to make sure it is unlocked. I have not done this before...so I will not be flashing A ROM on this just yet!

Donald Seguin said:
You guys are correct, support was wrong they are still providing unlock codes...now that I have a code where do I input this in the phone to make sure it is unlocked. I have not done this before...so I will not be flashing A ROM on this just yet!
Click to expand...
Click to collapse
If you don't know how to unlock bootloader or understand what comes with unlocking a bootloader, do some reading on other threads or do not attempt it at all you could break your phone.

krchi said:
If you don't know how to unlock bootloader or understand what comes with unlocking a bootloader, do some reading on other threads or do not attempt it at all you could break your phone.
Click to expand...
Click to collapse
This much I know...unlock now to preserve the option of a stable Rom sometime in the future after Honor stops supporting the phone...I hate this planned obsolescence which is all too common with Android...

krchi said:
If you don't know how to unlock bootloader or understand what comes with unlocking a bootloader, do some reading on other threads or do not attempt it at all you could break your phone.
Click to expand...
Click to collapse
Do we still get OTA updates after unlocking the bootloader?
I want to stick to EMUI until OTA updates are stopped officially.

Donald Seguin said:
This much I know...unlock now to preserve the option of a stable Rom sometime in the future after Honor stops supporting the phone...I hate this planned obsolescence which is all too common with Android...
Click to expand...
Click to collapse
You don't need to use it now unless you wish to switch to custom ROMs or gain root.
Just keep it until you're ready to make the change. It can be used to unlock and relock as many times as you want.
Unlocking will force a wipe.

There are no stable ROMs at the moment anyway, and I doubt there will still be oldschool ones in the future.
As soon as Oreo is out for your region you could unlock and switch to Treble ROMs, but they're not stable for our phone yet either. Kirin's are fiddly to work with when it comes to custom roms, even with Treble support. Stock is always the best option.
Keep your unlock code somewhere safe, since (like someone already said) you can use and reuse it however often you want, and really stay on stock as long as you can. It's of no use for you to unlock/root right now.

Best root method - T-Mobile Oneplus 8

Hello,
I'm seeing quite a few different "methods" or instructions for rooting. I just picked up my Oneplus 8 today with T-Mobile, it's on a payment plan if that matters for SIM unlock, etc.
What's the easiest method to rooting the device? I use Adguard and want it to run using the "root" method which is better, per their support (which is why I bought this phone). My current build (which reports up to date) is 10.5.10.IN55CB
Thanks to all in advance
P.S. Any negative effects? I'm reading mixed reports of loss of LTE/Wifi.

You can only root after sim unlocking the device. After that you would apply for an unlock token from OnePlus, and after a week you'll be able to unlock the bootloader (which will wipe your data) and then you will be able to proceed with any of the root guides posted here.
There is a sim unlock thread in the guides section here, though the person offering the free service is heavily backlogged at the moment. You may have better luck asking TMobile on Twitter for a permanent unlock, though they are very stubborn.
Once your device has been permanently unlocked, you would toggle unlock bootloader in developer options, enter fastboot and enter a command (follow the OnePlus unlock bootloader guide somewhere on Google for this)

NikoZBK said:
You can only root after sim unlocking the device. After that you would apply for an unlock token from OnePlus, and after a week you'll be able to unlock the bootloader (which will wipe your data) and then you will be able to proceed with any of the root guides posted here.
There is a sim unlock thread in the guides section here, though the person offering the free service is heavily backlogged at the moment. You may have better luck asking TMobile on Twitter for a permanent unlock, though they are very stubborn.
Once your device has been permanently unlocked, you would toggle unlock bootloader in developer options, enter fastboot and enter a command (follow the OnePlus unlock bootloader guide somewhere on Google for this)
Click to expand...
Click to collapse
Thank you very much for this. Do you know if my device would have to be paid in full before asking TMobile for a permanent unlock?

Mikal2580 said:
Thank you very much for this. Do you know if my device would have to be paid in full before asking TMobile for a permanent unlock?
Click to expand...
Click to collapse
TMobile will officially unlock it after paying it off in full (and I think be on the network for x number of days) but there have been cases where they have unlocked the device prior to it being paid off, ultimately it depends on the representative you speak to

NikoZBK said:
TMobile will officially unlock it after paying it off in full (and I think be on the network for x number of days) but there have been cases where they have unlocked the device prior to it being paid off, ultimately it depends on the representative you speak to
Click to expand...
Click to collapse
Thanks, this is probably the method I'll go with once I sell off my S10+ (after they release that since I paid off lease).

Mikal2580 said:
Thanks, this is probably the method I'll go with once I sell off my S10+ (after they release that since I paid off lease).
Click to expand...
Click to collapse
Look on our website there is someone who can SIM Unlock for you, without you having to pay off your phone first. From there you can request from One Plus to send you your unlock bin. This is how I went about it, I was up and running with an unlocked bootloader in 1 week. Might want to donate if possible:highfive:

Droidman61 said:
Look on our website there is someone who can SIM Unlock for you, without you having to pay off your phone first. From there you can request from One Plus to send you your unlock bin. This is how I went about it, I was up and running with an unlocked bootloader in 1 week. Might want to donate if possible:highfive:
Click to expand...
Click to collapse
Read up, seems good Thanks, will do.

Droidman61 said:
Look on our website there is someone who can SIM Unlock for you, without you having to pay off your phone first. From there you can request from One Plus to send you your unlock bin. This is how I went about it, I was up and running with an unlocked bootloader in 1 week. Might want to donate if possible:highfive:
Click to expand...
Click to collapse
What's your website? I'm interested in doing a SIM unlock.
Thanks.

geiswiz said:
What's your website? I'm interested in doing a SIM unlock.
Thanks.
Click to expand...
Click to collapse
Check the below thread here on xda for sim unlock. Happy modding!
https://forum.xda-developers.com/oneplus-8/how-to/t-mobile-free-t-mobile-op8-sim-unlocking-t4106005

Nathan.7118391 said:
Check the below thread here on xda for sim unlock. Happy modding!
https://forum.xda-developers.com/oneplus-8/how-to/t-mobile-free-t-mobile-op8-sim-unlocking-t4106005
Click to expand...
Click to collapse
I've been checking that thread and it seems like he is really busy and not accepting DMs. This was from earlier today:
Quote:
Originally Posted by mobbdeep
At this time, I am pausing this service again. I will reopen the service when I am ready to start up the unlocking requests again.

geiswiz said:
I've been checking that thread and it seems like he is really busy and not accepting DMs. This was from earlier today:
Quote:
Originally Posted by mobbdeep
At this time, I am pausing this service again. I will reopen the service when I am ready to start up the unlocking requests again.
Click to expand...
Click to collapse
Yeah he does get busy but he unlocked mine and my wife OnePlus 8 phones. Just be careful with outsiders and don't give them your IMEI number or any other sensitive info. Happy modding!

[SOLVED] "FAIL" trying to fastboot Unlock Code to Moto One 5G Ace

I got the Unlock Code from Moto with no problem, but can't get the phone to take it. FAIL, over and over again. I've tried several times, rebooted the phone, powered off, even tried an FDR. I keep getting a 'FAIL" message trying to push the code to the phone.
Just got the phone (used) today and I do have Unlock enabled in Dev Options. CID is 0x0032, obviously unlockabled since I did get the code from Moto. Twice. I redidthe Unlock request with a new string and got the same code again. Nothing is working. I've unlocked 15 or more Moto phones and never had anything like this happen before.
Using "fastboot oem unlock UNIQUE_KEY [20-character unlock code string]". Copied it, typed it manually, etc etc. FAIL FAIL FAIL.
Frustrating. Any clues/suggestions?
- - - - -
Edit to add: This phone has (I presume) the newest firmware on it, QZKS30.Q4-40-95-9 (RETUS), which has not been uploaded to lolinet yet.
Could this newest update be the problem? If so, can I safely roll back to 95-6 or even something older?
= = = = = = = = =
SOLVED. There was apparently an issue with the first phone I tried. Bought a second XT2113-2 relatively cheap (64GB) which came with the same 40-95-9 firmware, and it took the unlock code without a hitch.

I recall that I experienced something similar to this as well. A little bit of searching lead me to believe my issue was an older stock firmware bug. My stock firmware was initially from Jan 2021 and I did ota updates until it got to about Aug 2021 and then the phone unlocked. Can't say for sure that the deviced just needed time to "phone home" before allowing unlocking tho (I've read rumors).
If there is a ota update available, try that. I do know that I am able to relock/unlock on the 40-95-6 (Feb 2022) RETUS stock firmware.

notmyrealhandle said:
I recall that I experienced something similar to this as well. A little bit of searching lead me to believe my issue was an older stock firmware bug. My stock firmware was initially from Jan 2021 and I did ota updates until it got to about Aug 2021 and then the phone unlocked. Can't say for sure that the deviced just needed time to "phone home" before allowing unlocking tho (I've read rumors).
If there is a ota update available, try that. I do know that I am able to relock/unlock on the 40-95-6 (Feb 2022) RETUS stock firmware.
Click to expand...
Click to collapse
Thanks for replying. This phone has 40-95-9 firmware (March 1, 2022) which looks to be the latest OTA.
I have wondered if I'm stuck in another one of the newer Moto's (or Android's) mysterious holding patterns. Maybe it'll work in a few days. I will certainly post here if that's the case. . . . But why give me the Unlock button plus the Unlock Code, but then hold me back from actually pushing it to the phone? That wouldn't make a lot of sense.
This is the exact message returned by the bootloader every time:
(bootloader) usage: fastboot oem unlock < unlock code >
FAILED (remote failure)
I believe I'll try reflashing the 40-95-9 firmware, downloaded this morning via Rescue and Smart Assistant.

Reflashing firmware didn't help.
Edit to add:
I should probably stress, I flashed the entire firmware with no problems at all.
Should that suggest that this bootloader unlocking failure is not a hardware problem? . . . because if broke hardware is a possibility, I would definitely want to return this phone to the seller.

Moondroid said:
Reflashing firmware didn't help.
Edit to add:
I should probably stress, I flashed the entire firmware with no problems at all.
Should that suggest that this bootloader unlocking failure is not a hardware problem? . . . because if broke hardware is a possibility, I would definitely want to return this phone to the seller.
Click to expand...
Click to collapse
Two other things you can try:
1. make sure you are using an up to date fastboot exe (I'm using fastboot version 33.0.1-8253317 on ubuntu linux).
2. Try from both the bootloader mode and fastbootd mode on the device - I forget how to get to fastbootd from stock `adb reboot fastboot` might do it.
EDIT I'm pretty sure you want to be in the bootloader mode. Just thought I'd mention it as fastbootd was new to me and some fastboot commands seem to like the device to be in one mode or the other.
HTH

notmyrealhandle said:
Two other things you can try . . .
Click to expand...
Click to collapse
Still nothing.
I found some newer adb & fastboot utils (2021 vs 2018) and tried those. That just changed the error message a teensy bit (replaced "remote failure" with a couple of bare quote marks).
I also uninstalled & reinstalled my Motorola drivers before trying the newer adb & fastboot. That didn't help either.
Trying to boot twrp gives me a "permission denied" error.
So all I can think to try now is to run another firmware reinstall via LMSA (Rescue and Smart Assistant), just to see if that hiccups anywhere as much as anything. (I manually flashed all the files the first time.)
I think it's past time for me to say something like "this doesn't just suck, it SUPER-sucks." Moto gave me the phreaking Unlock code, but the phone won't let me use it.

Moondroid said:
Moto gave me the phreaking Unlock code, but the phone won't let me use it.
Click to expand...
Click to collapse
It will only work 48 hours after the unlock email is sent, as per this thread <https://forum.xda-developers.com/t/oem-unlocking-grayed-out-on-moto-g-play-2021.4259833/page-2>
I recently went through this myself. It was really baffling because the customer service / tech support would not tell me anything about it. Maybe it's some kind of hyper secret security measure?
Just keep the phone online and wait it out.

slipchicken said:
It will only work 48 hours after the unlock email is sent, as per this thread <https://forum.xda-developers.com/t/oem-unlocking-grayed-out-on-moto-g-play-2021.4259833/page-2>
I recently went through this myself. It was really baffling because the customer service / tech support would not tell me anything about it. Maybe it's some kind of hyper secret security measure?
Just keep the phone online and wait it out.
Click to expand...
Click to collapse
I tried the unlock code 5 minutes after I got it. Why would I wait 48 hours? Lol . . .
If this is another "time-delay" thing it doesn't make any sense at all. OEM Unlock was already enabled, the phone gave me an unlock string to send Moto, and I got the unlock key from Moto with no delays at all. Within an hour after unboxing the phone I was trying to push an unlock code to the phone.
I also tried getting another code from Moto, generated a new string and all, but the second code Moto sent me was exactly the same as the first. I did try it (again) on the phone but got the same "FAILED" message as before.
This is just nuts. Unless the latest OTA 95-9 is in fact the culprit. Moto's unlock-code process might still send unlock codes that possibly will no longer work after a certain point? Hopefully I'll get a definitive answer on this aspect soon.

Moondroid said:
Moto's unlock-code process might still send unlock codes that possibly will no longer work after a certain point? Hopefully I'll get a definitive answer on this aspect soon.
Click to expand...
Click to collapse
I meant that it will only start working once 48 hours have passed. Leaving internet active may be a requirement, and a restart may be a requirement too.
For instance if you get the first code email at 8:00am on June 7th, the code will only work after 8:00am on June 9th.
EDIT: Also I have tried manually changing the time in the phone's settings and it didn't work. I had to wait the full 48 hours for it to start working.
I do agree however that it is absolutely nuts of Motorola to do this without any sort of explanation. That's why I assume it's some kind of secretive or misguided anti-theft measure.

slipchicken said:
I meant that it will only start working once 48 hours have passed. Leaving internet active may be a requirement, and a restart may be a requirement too.
For instance if you get the first code email at 8:00am on June 7th, the code will only work after 8:00am on June 9th.
EDIT: Also I have tried manually changing the time in the phone's settings and it didn't work. I had to wait the full 48 hours for it to start working.
I do agree however that it is absolutely nuts of Motorola to do this without any sort of explanation. That's why I assume it's some kind of secretive or misguided anti-theft measure.
Click to expand...
Click to collapse
I was in that thread you quoted and I don't remember anything about having to wait AFTER getting the unlock code. Wait for OEM Unlock to show as enabled in Dev Options, yes, I'm thoroughly familiar with that. But I have never-never-never had to wait for an unlock code to work after receiving it from Moto. If that's in there somewhere please point more specifically? because I've unlocked a whole bunch of Moto phones and as I said, I've never heard of being able to enable OEM Unlock, getting the unlock code from Moto and then having to wait to use it.

See bottom of top post. The phone had some kind of problem that wouldn't allow it to accept the unlock key.

Not able to unlock bootloader on Motorola website

Is the Motorola website not working properly for unlocking the bootloader on devices? Every time i try to request the unlock key for it a page that only says "There has been an error with your request." appears. What can i do to unlock the bootloader even with this error?

Where did you get your phone? Some bootloaders are not unlockable.

RETIEF said:
Where did you get your phone? Some bootloaders are not unlockable.
Click to expand...
Click to collapse
Its a T-Mobile 5G ace and i bought it used

LazySomeguy said:
Its a T-Mobile 5G ace and i bought it used
Click to expand...
Click to collapse
If the previous owner possibly still owes money on it then you can't unlock the bootloader. You'd have to get the unlock app from TMO and they'd have to authorize it to make it unlockable bootloader, which TMO won't do if there's money owed on it.

You should be able to unlock it. The exception is if the previous owner relocked the bootloader. In that case, the bootloader cannot be reunlocked.

FoneWatcher said:
If the previous owner possibly still owes money on it then you can't unlock the bootloader. You'd have to get the unlock app from TMO and they'd have to authorize it to make it unlockable bootloader, which TMO won't do if there's money owed on it.
Click to expand...
Click to collapse
the Device Unlock app says that its permantly unlocked
Edit: the seller i bought it from said the IMEI associated with the phone was clean and said it had no problems having to do with not being paid off

I am also having a problem. This seems to be a problem with their website. I tried different browers, computers, and connections. Get that error every time after submitting the device key.

I tried with my new G100, and I have the same error. Any idea of a workaround?

I am having the same error with my Motorola G Stylus 2020 it has to be with their websites ive tried different browsers, computers, they need to solve this issue!!!

same error, i pray their system is down temporarily, G100 with different browsers.

I tried all methods that involve the motorola website I found on the forum but none work. I contacted motorola support, I'll keep you posted if I find anything.

Same here. I called and finally got level 2 support which said they couldn't help. They sent me to the motorola forums where I've asked about it. Will post if I get a reply as well.

Here is a link for the motorola unlock bootloader thread. Post your device ID there
English Community-Lenovo Community

I asked support and they told me the site was down and should be up in a few day. I re-tried now and it worked. I got my code. But the OEM unlock option in the developer settings is still grayed out. Apparently I have to wait which is stupid, I'm very close to just return the phone.

kuon-orochi said:
I asked support and they told me the site was down and should be up in a few day. I re-tried now and it worked. I got my code. But the OEM unlock option in the developer settings is still grayed out. Apparently I have to wait which is stupid, I'm very close to just return the phone.
Click to expand...
Click to collapse
Yep. i did it just now and the site seems to be working again

confirmed working again

Ok, for reference, as there are some different things scattered alongside the forum.
I have a G100, german model (I'm in switzerland, but it's considered german).
What I had to do:
- go here <https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a>
- contrary to what customer service told me, the global portal works, even with a german model
- the website was down, but it's up now, if it's down for you, I guess you'll have to try again, customer support did not help me
- BUT, to be able to use the unlock code with `fastboot oem unlock <code>` you need first to activate "OEM unlock" in the Developer settings.
- To access this settings, you need to activate the phone. Some says it works on wifi, but I used LTE for the initial setup, just to be sure. After the setup, I did a few calls, I don't know if this is significant, but the first call took like 5 minutes to connect (I say this because you might be tempted to turn the phone off right after the activation). I applied all the updates, left my phone on my desk, and after 72h this settings was accessible (not grayed).
- After toggling the setting, you can use `fastboot oem unlock` and proceed with lineage installation

I just successfully bootloader unlocked a Moto G 5G (2022) using the website. It took them about five minutes to email me the unlock code after I submitted the string on the website.
Keep in mind that you are referencing two different things: network locks, and bootloader locks. The device may have a clean IMEI and be network unlocked (you can use any carriers SIM in the SIM tray). This doesn't necessarily mean that the bootloader can be unlocked for purposes of flashing custom ROMS. You'll need a phone that is both network unlocked and has an unlockable bootloader.

that's why wiko is better........

I'm having the same issue but with my xt2131-1 model. I received the unique code via email and it says failed to validate code.