Hello. I have a stock Axon 10 Pro (US version) that ran low on battery today, shut off, and is now stuck in a boot loop. I see the ZTE logo and then it goes to black, restarts a few times more, and then seems to shut off.
I can pull the battery, reconnect it, and boot into ZTE Recovery. I have data on here that I would very much like to save that I haven't backed up in the last two weeks. I assume the data is still there, just having an issue with the OS booting. I'm not sure where to go from here.
Does anyone have any advice on next steps to take?
Does anyone have any suggestions? My phone, for some reason, booted as far as being able to see my phone background image, froze about 5 seconds later, and restarted again. I'm not sure what this is a sign of, but it gives me a little hope that I can somehow salvage this.
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Hello guys.
About an hour ago, I tried to access my WiFi configs, and realized it would take me back to the start screen. So I rebooted my phone. The thing is, it is now stuck in the big red Motorola/Intel logo, and keeps looping.
If I try to turn it off by using the Power button, it doesn't work. If I try to reset using Power + Vol Down, it just restarts the loop. I can't get into recovery mode, because it won't turn off.
I really don't know what to do. My phone is still trying to boot for the past hour, and I really need it, asap.
It is running Android 4.1.2. No root. As stock as it gets.
Any advice, guys? Please
alovose said:
Hello guys.
About an hour ago, I tried to access my WiFi configs, and realized it would take me back to the start screen. So I rebooted my phone. The thing is, it is now stuck in the big red Motorola/Intel logo, and keeps looping.
If I try to turn it off by using the Power button, it doesn't work. If I try to reset using Power + Vol Down, it just restarts the loop. I can't get into recovery mode, because it won't turn off.
I really don't know what to do. My phone is still trying to boot for the past hour, and I really need it, asap.
It is running Android 4.1.2. No root. As stock as it gets.
Any advice, guys? Please
Click to expand...
Click to collapse
I have the exact same problem.
My phone (non rooted, stock Android) has been freezing quite a lot for the past 1 or 2 weeks. Sometimes rebooting on its own, sometimes I had to force it. This afternoon it froze again and I had to force reboot, where it started freezing at the Motorola logo. I cant go any further since rebooting just makes it loop that way.
I waited for the battery to deplete so my phone eventually turned off, charged it back at around 60% and tried to go into recovery mode with power+volume up+volume down. Same results. I don't think I could have failed the recovery mode procedure because I had practiced and knew I would only get 1 chance of succeeding.
Anyone has experience with this ?
I will see if Motorola or my retailer will repair/replace it for free under warranty terms, otherwise I will try opening it up for some cleaning and maybe further attempts with control over the battery.
SuperS06 said:
I have the exact same problem.
My phone (non rooted, stock Android) has been freezing quite a lot for the past 1 or 2 weeks. Sometimes rebooting on its own, sometimes I had to force it. This afternoon it froze again and I had to force reboot, where it started freezing at the Motorola logo. I cant go any further since rebooting just makes it loop that way.
I waited for the battery to deplete so my phone eventually turned off, charged it back at around 60% and tried to go into recovery mode with power+volume up+volume down. Same results. I don't think I could have failed the recovery mode procedure because I had practiced and knew I would only get 1 chance of succeeding.
Anyone has experience with this ?
I will see if Motorola or my retailer will repair/replace it for free under warranty terms, otherwise I will try opening it up for some cleaning and maybe further attempts with control over the battery.
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Click to collapse
Well, Motorola did repair my phone for free, but I live in Brazil. It took them 1 day to repair. They say that part of the circuit board was damaged, but I don't know what could be the cause. Maybe overheat? I don't know about your phone, but mine would get up to 50ºC while using Skype.
Hi i am new here and was hoping that i get a solution to the problem that i have been trying to figure out for a few days now. I searched a lot before posting but wasnt able to find something related to this. My phone is an HTC One M7 and i was trying to update to the latest OS when the phone stopped booting into it after the update as it got stuck at the boot screen. So i waited for an hour until i decided to shut it off and when i tried restarting it, the phone stayed stuck at the HTC logo not even the ONE logo screen.
So i read a few suggestions and went into the bootloader > recovery and cleared cache and then restarted the phone as per the instruction i got afterwards. This time it kept cycling around the boot screen and black screen and so on. So i again went into bootloader and decided to *power down* the device till i was able to learn what to do next but to my surprise, the phone doesnt boot anymore into whatever there is - tried Power + Vol down, Power hold etc.
The phone charges though and is currently at 100%. So i am right now in a dilemma as whether to continue trying to fix this by myself or just send it to the service centre where they will charge around 300$ for this to get repaired while telling me that something got fried on the inside.
Thanks in advance!
Came home from work yesterday and the Pure XL was dead, said it needed to be charged. Never happened before but I figured whatever and plugged it in and went to sleep. Woke up this morning and powered on the phone and the all white BLU splash screen came up and then the phone went off. Came on again and the all white BLU splash screen came up and went off. Ive tried holding down the power button for over a minute. Tried holding the power button and volume keys to boot into recovery from 10 seconds to 2 minutes, nothing stops it! It just keeps rebooting. This has been my apprehension towards purchasing phones with non removable batteries. The boot recycle happens about every 15 seconds and the phone vibrates everytime it boots up for the past 2 hours. Its getting very annoying and there is no way to make it stop. Any help would be greatly appreciated.
thomasanderson said:
Came home from work yesterday and the Pure XL was dead, said it needed to be charged. Never happened before but I figured whatever and plugged it in and went to sleep. Woke up this morning and powered on the phone and the all white BLU splash screen came up and then the phone went off. Came on again and the all white BLU splash screen came up and went off. Ive tried holding down the power button for over a minute. Tried holding the power button and volume keys to boot into recovery from 10 seconds to 2 minutes, nothing stops it! It just keeps rebooting. This has been my apprehension towards purchasing phones with non removable batteries. The boot recycle happens about every 15 seconds and the phone vibrates everytime it boots up for the past 2 hours. Its getting very annoying and there is no way to make it stop. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Plug it into your computer (you'll notice that there will be a longer black screen in-between the bootloops) and hold down the power button for at least 10 seconds or more, then release it after the next vibration and the white BLU screen shows up. It might take a couple of tries.
If you manage to boot into at least recovery but can't boot into the system, then try clearing your cache/dalvik cache and try rebooting into system again.
If all of the above doesn't work for you, then your boot.img/system has gone bad, and you'll have to flash the stock images with SP Flash Tool (both of which can be found on other posts on this forum).
follow the instructions on the SP flash tool thread... sounds like what happened to me after bad flash... theres a lot of information in that thread that will set you up...
Thanks for the quick replies guys. The PC trick didnt work at all. I just called BLU and asked for a replacement(havent heard back from them ironically). I put the phone in the basement so I wouldnt have to deal with that incessant buzzing every 15 seconds. Eventually the battery died. Since I had it powered off finally, I plugged it in for about 10 minutes to give it enough of a charge to power on but not stay on to buzz for another 2 hours. This time I powered it on using the master reset button combo and was finally able to wipe the cache and restart the phone. Took a good 4 or 5 minutes to boot after that, but everything has been fine since. Really dont know what initially caused the issue, never happened before. Good thing too, cause BLU told me that they would send me a RMA within the hour and I still havent heard from them. Think this will be my last BLU phone. Thanks for the assist.
My phone Is stocked without root or Twrp. And I find my self having a bootloop once a month for an odd reason. This forces me to take bat out and put it back in or just let it loop til battery dies
Sent from my PURE XL using XDA-Developers mobile app
bolanoboyboom said:
My phone Is stocked without root or Twrp. And I find my self having a bootloop once a month for an odd reason. This forces me to take bat out and put it back in or just let it loop til battery dies
Sent from my PURE XL using XDA-Developers mobile app
Click to expand...
Click to collapse
??????
My phone is basically out of the box and I'm getting boot loop problems when I first boot. This happens like once a month
Sent from my PURE XL using XDA-Developers mobile app
This happened to me for first time yesterday. Bought the phone earlier this year and everything worked fine. I restarted the phone because my sound recorder app froze up twice on open and the infinite boot started until the battery died. Tried the {power}{vol up} thing, didn't work to stop it, so I put it in my car and went back to the conference I was attending. Battery was dead when I got out. Contacted BLU by phone and they started a ticket for me, but I figured I'd see if other people were having this issue and learn what they did because I'd rather not be out of a phone for however long it takes for BLU to replace mine. Stumbled on this page. I never rooted my phone. And BLU only sent one wireless update since I've had the phone. I'm trying to get into the menu by connecting to the computer. Worked the first time, I cleared cache, and tried to backup my files, but I'd taken out the SD card in expectation of sending it to BLU. So, Powered off the phone, put the card back in, and now I haven't been able to get the menu back. Still working on it, if there are any suggestions anyone drops on me before Tuesday when I'll likely ship it (or at least hope to because I'll be yelling at them Monday), I'd appreciate it.
Update
num1greeter said:
This happened to me for first time yesterday. Bought the phone earlier this year and everything worked fine. I restarted the phone because my sound recorder app froze up twice on open and the infinite boot started until the battery died. Tried the {power}{vol up} thing, didn't work to stop it, so I put it in my car and went back to the conference I was attending. Battery was dead when I got out. Contacted BLU by phone and they started a ticket for me, but I figured I'd see if other people were having this issue and learn what they did because I'd rather not be out of a phone for however long it takes for BLU to replace mine. Stumbled on this page. I never rooted my phone. And BLU only sent one wireless update since I've had the phone. I'm trying to get into the menu by connecting to the computer. Worked the first time, I cleared cache, and tried to backup my files, but I'd taken out the SD card in expectation of sending it to BLU. So, Powered off the phone, put the card back in, and now I haven't been able to get the menu back. Still working on it, if there are any suggestions anyone drops on me before Tuesday when I'll likely ship it (or at least hope to because I'll be yelling at them Monday), I'd appreciate it.
Click to expand...
Click to collapse
I tried to flash the phone, but the bootloop apparently wouldn't allow that. I had 0.0% progress after 3 hours. I then tried to go back into the menu you get from {Power}{Vol UP}: still no go. So, I started to take the phone apart again to get ready for shipping. The battery was still low so it didn't take long for it to die after I unplugged it from the computer. Out of curiosity, I tried to repeat finding the menu like I did earlier that day (conditions were that the phone had no charge when I connected it to the computer, and my SD card was removed.) No go. But, then I hit {Power}{Vol Up}{Vol Down} just to see what happened, and boom. My phone loaded up. No loop... Figured somehow the files had copied and the status bar was wrong. Turned the phone off, put my SD card back in and turned the phone on. Loop reappears ...I waited for the phone to die again, took out the SD, attempted to turn it on and the loop was there. Connected it to the computer and hit all 3 buttons, and the phone loads up. So, now I'm confused. Is there any way that the problem is some crappy connection to the SD?
I have only had it for about 16 months now. It is a MetroPCS GS7 so it's a T-Mobile variant if that matters. Never been rooted or modified in a similar way. The same thing happened with my previous phone, a GS4 which never got fixed. I was just using a video downloader app when it suddenly restarted. It only shows the first screen for about 5 seconds then restarts. I have some experience using ODIN and flashing ROMs but I don't know what I should try with a GS7.
After a few tries to get it into recovery, this is what happened. The blue recovery message in the top left showed up but I didn't let go of the buttons this time. Then this rotating white circle showed up and said something like "applying system update". After about 20 seconds then I got a screen with the dead android and it said "no command" below it. Then I don't know what happened but then suddenly the recovery menu showed up. So I picked to just power off so it is just turned off now and no longer in a boot loop. I don't know what to do from here. I won't turn it back on until I get advice on what to do next.
If you just want to fix it without worrying about losing data, see if you can get it onto download mode and full a full stock flash with all 4 firmware files in Odin.
If anything is corrupt, Odin should give you an error message which might be enough of a clue as to where to look next.
OK so I flashed it once and it didn't work, it was still stuck. After that I just gave up on keeping anything and wiped all data. I flashed it a second time and it still got stuck, but after about 10 restarts it finally worked. However it is now on the T-Mobile firmware instead of the Metro PCS one and also I am having weird problems now. I would like to go back to the Metro PCS however I cannot find any firmware for a G930T other than T-Mobile. The problems I have experienced so far is the auto brightness does not work anymore, I have to manually set brightness even when it is switched on, the screen turns on for a few seconds when it's done charging now, and also I restarted my phone to fix an app and then it got stuck in a loop again. It took 10 restarts then worked again, but that is still a problem. I don't even know if I should still be wasting my time trying to fix this. I really don't want to buy a new phone right now but I also feel hopeless in fixing this one.
So,, first of all, hello everyone! I'm new, I'm not a device-proficient, and I'm in a problem with my phone.
This might get complicated.
So my problem starts just some days ago. When I am charging my phone with a tablet charger, it now stuck on the COOLPAD screen when plugged in. It bricked itself, but if I restart boot the phone it will turn on and goes normal, so I turn it off again then charge it with an appropriate charger. And it works and charges. Although that usually the tab charger didn't do this to my phone before.
But then.... That's just the start.
When I booted it on after charge fully and then turned off for some hours, it will boot, but no sound coming when booting on COOLPAD screen, which indicates a problem. The booting on the screen of that takes long, very long then when it's On, surprise surprise the wifi can't connect to any nets suddenly, Sim card cant be read (indicated as No Service) , SD card not detected as well(also indicated as No SD card) . Seems like a malfunction. I had experience the same before 5 months ago (and it goes semi-perma so I asked Coolpad center for software reinstall).
So what did I do? I restarted the phone through the Chinese recovery mode. Booted up right, and back to normal. But this happens just when I boot it on morning now. I am scared this might get worse and will completely bootloop or brick my phone in the future (just like the same problem I face some month ago).
So should I never turn my phone off again or is there a fix for this? Tried factory resetting it in the past, the problem just got even worse so I won't do it again the third time my phone is broken again after software reinstall again. Please help, can't really switch phone until able to find a very reasonable priced ones.:crying:
NOTE: Some day before, my Coolshow app got disabled by Play Store because of "danger" reasons. It is a system app that comes with Coolpad. I can't enable it again because the enable app isn't there, just a greyed out Disable button. I don't like to reset the preferences of apps because it'll make me need to set everything up again. Problem already occurring 3 days ago, till now.