Hi there, I need help determining if I was screwed by the carrier. Here's the story (keep in mind I'm in a third-world country where law is more of a concept than a reality):
A few days ago my carrier started calling me incessantly and leaving messages. Being a disabled person, I was not able to answer the calls or listen to the messages. A few days passed and suddenly, the phone service has stopped. This is a dual-sim card phone (OnePlusX) and the second sim card/phone service still functions. The phone also detects the sim card and able to read info from it (such as the phone number associated with the non-functional sim card). The web site still lists my service as active but towers refuse to provide network. When I contacted the phone company, they insist the problem is with the sim card, that it suddenly has stopped working - or the phone did. In either case, they demand that me, blind, immobile disabled person show up at their office to get a sim card replacement.
I feel that the company has illegally disabled the sim card access to their network - that's exactly what the phone say, when I enable the sim-card, that the network is inaccessible. I did try the sim card with another phone with the same results (no tower access and yet the second phone can see the phone number on the sim card) although there's a caveat - law in my country requires registering phone IMEI with the sim card, i.e. that sim card can't be used in any other phone (or even the different slot in the same phone, tried that too, btw).
Anyways, I strongly suspect that the company representatives that tried to contact me shortly before the service was cut were trying to sell me something and when I was not able to answer, they took it as a personal affront and retaliated by disabling my service by refusing access to the network to make me walk back to the office. Either that, or they decided that I'm dead since I'm registered as a disabled person with them to qualify for a special service plan that I barely use anyways. Either way, they probably broken a law or two and now, when I try to make them re-enable my service, they refuse to do so without forcing me to walk into the office and pay for sim card replacement.
My question is: are my suspicions have any real foundations? The problem is, if the sim card was indeed faulty, why would they start calling me prior to it dying, and why would it still communicate the information such as phone number to the phone if it was faulty? I can't even listen to those messages now since the access to them is gone with the service. Any suggestion or additional hints on what I can do to prove or disprove my theory are welcome.
Related
I'm working on a project for work, one of the stipulations is being able to lock a single SIM card to a device - ie; if the phone is started up without the SIM it was provided with, it will refuse to start up unless the correct security (not SIM) code is entered, or the correct sim is put back in the phone.
We are currently doing this with nokia handsets with great success, but we're also looking for more customisable phones.
Soooo.... Is this possible with android? All i've found on my handset is weather or not my phone prompts me for the SIM PIN.
The reason for this is a large number of handsets we're being "lost" and we were a little suspect of how often some employees were "losing" their phones. After we started locking phones to SIMs, far (far far far) less devices were being lost...
If anyone could point me in the right direction, I'll gladly give you an internet high-five!
Hello,
Apparently I can't store contacts without a sim card in my D2G... Is there another reason that I need a sim??
How can I use the phone without the sim chip? Because my old provider was a GSM but now I'm using CDMA. I figured that I didn't need the chip but then I tried to store a contact... bummer.
So... is there a "dummy" chip I can get or do I even need one? If I absolutely need a chip then how do I get another one?
Thanks!
You don't need a SIM card to store contacts. Default contact storage can be chosen, and from what I gather you're on Froyo firmware as Gingerbread doesn't offer the SIM as a contact storage option.
Make sure you have a Google account configured on the phone. If you do, consider doing a factory reset.
Yup. I'm running Android 2.3 (Gingerbread).
So now what??
Thanks btw!
Have you configured a Google account at all?
I have often wondered why we even have sim cards in our phones(I understand gsm needs them yadda yadda yadda). When I unboxed my phone, a long LONG time ago on froyo, I was playing with all the "features" and could never access the sim card. I thought it would be a great feature for backing up contacts etc.
I think I read somewhere though that sims, at least for the bionic, are tied to ONE device ONLY and could not be swapped between phones. Obviously this would defeat th entire purpose of the card. No?
I am on verizon in the USA only (no overseas travel, no need for gsm) with a D2G. I just kinda seemed odd...
Droid2 Global CM4D2G-GB-20120105 ***CM7 RevNumbers Kang***
That's plainly wrong.
A USIM card, or rather, an UICC (USIM is a sub-species of UICC, just like CDMA's RUIM cards) contains a small CPU that runs the USIM (for GSM) or RUIM (for CDMA) program. That program is responsible for encryption, key generation, and such.
Unlike Verizon CDMA phones, GSM phones, and CDMA devices using RUIM cards do not need to be flashed to a carrier. All identification data is stored on the UICC.
UICC can be bound to a phone, but it can only be done on the carrier's side (binding UICC's ID to the device's ID — IMEI for GSM or MEID for CDMA). A phone can be programmed to only accept UICC cards of a certain carrier (that's what carrier-locked phones are).
Verizon's CDMA/LTE devices like the Bionic have to use USIM cards because LTE is basically 4G GSM, and you need USIM for GSM codecs, encryption, security, etc. Verizon's LTE USIM cards will not work in non-VZW phones (well, maybe they can provide data connectivity for GSM/LTE phones that support VZW's band; and once VZW moves voice and text to LTE… you get the idea).
Vice versa, GSM USIM cards will (probably) not work with VZW LTE phones as they're most probably locked to VZW USIMs.
DROID2 GLOBAL (and DROID3 as well), however, has a GSM/CDMA transceiver which, once unlocked, will accept any GSM USIM card (extremely old plain SIM cards — which you probably won't find anywhere anymore — won't work well since 3G-capable phones require USIM explicitly).
As for contacts backup, it's a bad idea. USIM contacts storage is extremely limited. You can only store something like 16 characters for contact names, and one single phone number for each contact. SIM memory is also limited; usually you can fit up to 250 contacts with 150 being the average limit.
Note that SIM contact storage can be disabled on the SIM card itself. I wouldn't be surprised if VZW's Vodafone NL USIM cards come with on-SIM storage disabled.
I hope this answers most of your questions.
No it doesn't really help...
See, I accidentally threw away/misplaced my SIM chip. Now when I simply even click on contacts it just doesn't work... literally nothing happens.
I do have a Google account configured but if I choose to import contacts or save them to Google it seems that EVERY single email address I've replied to, or written to shows up in the contacts list.
How can I configure Google to simply store ONLY phone numbers and not every single email address/phone number that I've emailed or texted?
Seriously it's sick that when I sync contacts my list is filled with like thousands of addresses and numbers.
Perhaps I'm doing it wrong??
Thanks!
Well, you don't really need to import anything.
Open https://google.com/contacts in any browser you like (f.ex. on your desktop PC) and check My Contacts there. That's what Android syncs.
I purchased a S6 on EE a week ago. Has been working fine with an ee sim, however I have not made any calls or texts yet, just using the phone for Internet on wifi etc.
I have a regular three sim which I would like to use so I have trimmed it down with scissors and this made me cut part of the gold contact bit off (I read online this shouldnt affect the sim).
I'm guessing this phone is locked as when I insert the sim it detects a new sim has been inserted, it makes me restart too. Upon booting up however it says no sim card/ emergency calls only however I see a solid connection. I cannot make any calls as it says not registered to a network or something.
Now my question is that is the phone picking up the sim card? If yes why is it not prompting me with a sim unlock code screen? Secondly is my phone not detecting the sim card at all? Is that the reason why I am not prompted with a unlock code screen? All help is appreciated. Thank you.
Go onto settings, then onto Mobile Networks, then Network Operators, then Search Networks then click the Three carrier. It will take a few mins to search for all the networks so do not back out.
Tl;dr: OPO refuses to connect to my default home network, instead chooses roaming. Cannot text or call and data will not work on roaming (they used to).
BACKSTORY
Hello, my OPO was working almost perfectly for 2 years without any significant damage like water or drops. Then, in November of 2016, I went on a trip to Europe for a few months (I live in Canada), and used my OPO occasionally there, by roaming when I needed to make calls. (Used my regular cell plan with an extra worldwide option)
When I got back to Canada, I had a stopover flight in Toronto, where I was able to connect to my HOME network and make a call and some texts. Also used some data during this time. Then, I flew the rest of the way to Vancouver. There, I was able to connect to my HOME network and send some texts and use data for about an hour. That was at the end of February.
THE PROBLEM
Since then (last 1.5 months) I have been unable to connect to my HOME network. My OPO will only connect to the AWAY/ROAMING network, even when I go into Network Operators and manually force HOME - it just says it's unable to connect at this time.
When connected to AWAY, I typically can not do anything. However, sometimes, I will be able to receive calls, and send and receive texts. No data, and no sending calls. Before this whole problem started, I was usually able to call and text and use data on AWAY.
WHAT I HAVE TRIED
Choosing different Network Operators, different Network Types (WIND is WCDMA). Problem persists.
Deleting and creating new APNs from the current information on carrier's site. Problem persists.
Ensure that my OPO can read the IMEI. It does
Went to carrier (WIND, aka Freedom Mobile) and tried the store's demo SIM that uses an alternate account. Problem persists.
Carrier tried my SIM in their own phone. Worked on that phone.
Carrier gave me a new SIM for my account.Problem persists.
Reset my OPO to factory defaults, including apps and data. Problem persists.
Format my OPO and flashed different ROMs (including various CM and stock releases from KitKat to Nougat). Problem persists.
Flashed different modems available for OPO from the various original CM11 ROMS, as well as one from a CM12 ROM. Problem persists.
Tried the SIM card from a friend's phone on a different carrier (Virgin Mobile in Canada).Problem persists.
Removed my StyleSwap cover and ensured antennas and antenna pins were clean and making contact. Problem persists.
Tested Wi-Fi, Bluetooth, NFC, and GPS to ensure other antennas were working. They are functioning
Use online tool to see if IMEI is blacklisted. It is not, and problem persists.
Took my OPO with me when travelling to various parts of British Columbia over 100KM away to test different cell masts. Problem persists.
CONCLUSION
That is as much detail as I can think of. I would be happy to provide more if it may help. I already had a chat with OnePlus's live support and email, and was told I would need a repair, which would cost a few hundred dollars.
I am also thinking about buying a used/broken OPO for cheap and swap the motherboard, however there are not many available near me right now, and this also carries some risks akin to buying stolen phones.
I am pretty tech savvy, so feel free to go into as much detail as you can.
Thank you for any and all the help you are able to give!
So I bought the phone and a 35$ service card three days ago from Wal-Mart. Activated the phone around 3am that night. Phone hasnt worked once. No calling, texting or using data. Ive contacted ST CS numerous times with no help. Im told the same everytime. Dial *73 then turn off and back on, if that doesn't work repeat. Well it wont even let me dial * numbers. Pops up sim not registered, sim not provisioned, contact service provider. So whats what ive done. Yet they keep telling me my service and phone are active so they cant do anything. Ive seen a lot of people say to get an ATT sim and use that instead of the Verizon sim, and that will do the trick.
My phone number doesnt show up in settings. Network type doesnt. Cant edit or add or delete APN. PRL is blank in settings and no way to change it. Does anybody have any ideas or advice on what to do to fix all these issues???? I have 4 bars at all times but my service says 1x and yet i cant make calls or texts. Calls say im roaming and to buy a service card if I wanna make calls. Texts get stuck on sending then minutes later pop up they failed.
Rilynnsmamaxo said:
So I bought the phone and a 35$ service card three days ago from Wal-Mart. Activated the phone around 3am that night. Phone hasnt worked once. No calling, texting or using data. Ive contacted ST CS numerous times with no help. Im told the same everytime. Dial *73 then turn off and back on, if that doesn't work repeat. Well it wont even let me dial * numbers. Pops up sim not registered, sim not provisioned, contact service provider. So whats what ive done. Yet they keep telling me my service and phone are active so they cant do anything. Ive seen a lot of people say to get an ATT sim and use that instead of the Verizon sim, and that will do the trick.
My phone number doesnt show up in settings. Network type doesnt. Cant edit or add or delete APN. PRL is blank in settings and no way to change it. Does anybody have any ideas or advice on what to do to fix all these issues???? I have 4 bars at all times but my service says 1x and yet i cant make calls or texts. Calls say im roaming and to buy a service card if I wanna make calls. Texts get stuck on sending then minutes later pop up they failed.
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Are you certain that you activated the device correctly and entered the SIM card number correctly when you activated the device?
Give me an accurate and descriptive breakdown of the exact steps you took when you activated the device and SIM.
BTW, AT&T SIMs are for GSM devices, not CDMA devices, if your device is a Straight Talk device, your device is a CDMA device. I doubt an AT&T SIM will help.
Sent from my LGL84VL using Tapatalk
Droidriven said:
Are you certain that you activated the device correctly and entered the SIM card number correctly when you activated the device?
Give me an accurate and descriptive breakdown of the exact steps you took when you activated the device and SIM.
BTW, AT&T SIMs are for GSM devices, not CDMA devices, if your device is a Straight Talk device, your device is a CDMA device. I doubt an AT&T SIM will help.
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Click to collapse
I mean, I'm assuming I did everything right lol. I followed the steps the ST website took me thru. Phones brand new, never been activated. Brand new sim. I went to the website, chose activate, chose I have a ST phone, input my zip, input IMEI, input SIM #, input service pin, created my account, updated profile settings, restarted phone. The app says my service is active, the website says its active, ST CS says its active on their end. But I can't call or text or use data. My network type is 1xRTT. I have 4-5 bars at all times. When I try to call regular numbers, I get a "you are roaming, to place calls please purchase a service card" or something along those lines. When I try to call *73 like ST keeps telling me, it says sim not registered, sim not provisioned, contact service provider.