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If I break forum etiquette in some way please excuse the lapse - this is my first post to any forum. Honestly, it's a bit intimidating but I'm more than a little desperate right now. Near panic would be a better description of my state.
My Droid Incredible is stuck in a continuous boot loop. 24-48 hours after downloading a sleep sound generating app (if this is relevant), I was trying to use a different app and a pop-up stated "internal error" and would not load the app. I tried another and same result. I tried to kill all running apps with advanced app killer and same result. I turned off the phone thinking that it would correct when turning it back on but no luck. Now it just power cycles in a continuous boot loop. There has been no solution through tech support or a store visit. I don't care about the phone. At this point I would like to strap it to a steak and throw it in a lion cage. I do care about the data its holding - none of which is backed up in any way. There is no sd card and no back-up in my gmail account. I need to try and rescue the following data: voice memos from the HTC app, notes from the 3bannana (catch notes) app, photos, videos, apps, bookmarks from the dolphin HD browser and the Android browser, pdf downloads, text messages, call log settings, etc.
I have tried to boot the phone with a sd card installed. I have tried to view the data from a Celebrite machine at the Verizon store - it sees the drive but not the data. I tried to get into a "safe mode" menu by depressing down volume+center click+menu. Nothing has worked.
Is there any desktop software (or any other solution) that would enable me to restore (rescue) the data from the phone while it is in this state?
If there isn't, please just make something up so I can continue for a while in a delusional state of hope and get over this gradually.
Thank you for your wisdom and mercy.
Kandinsky1 said:
If I break forum etiquette in some way please excuse the lapse - this is my first post to any forum. Honestly, it's a bit intimidating but I'm more than a little desperate right now. Near panic would be a better description of my state.
My Droid Incredible is stuck in a continuous boot loop. 24-48 hours after downloading a sleep sound generating app (if this is relevant), I was trying to use a different app and a pop-up stated "internal error" and would not load the app. I tried another and same result. I tried to kill all running apps with advanced app killer and same result. I turned off the phone thinking that it would correct when turning it back on but no luck. Now it just power cycles in a continuous boot loop. There has been no solution through tech support or a store visit. I don't care about the phone. At this point I would like to strap it to a steak and throw it in a lion cage. I do care about the data its holding - none of which is backed up in any way. There is no sd card and no back-up in my gmail account. I need to try and rescue the following data: voice memos from the HTC app, notes from the 3bannana (catch notes) app, photos, videos, apps, bookmarks from the dolphin HD browser and the Android browser, pdf downloads, text messages, call log settings, etc.
I have tried to boot the phone with a sd card installed. I have tried to view the data from a Celebrite machine at the Verizon store - it sees the drive but not the data. I tried to get into a "safe mode" menu by depressing down volume+center click+menu. Nothing has worked.
Is there any desktop software (or any other solution) that would enable me to restore (rescue) the data from the phone while it is in this state?
If there isn't, please just make something up so I can continue for a while in a delusional state of hope and get over this gradually.
Thank you for your wisdom and mercy.
Click to expand...
Click to collapse
If you have a custom recovery image and the partitions aren't corrupt you should be able to recover everything with adb.
If you don't have a custom recovery then it might be impossible to recover anything.
Have you rooted the phone and installed a custom recovery?
With respect to backups - GMail for example is stored in the cloud - so the data on your phone is just a clone - you won't loose your mail - other apps I don't know, you'll have to check each.
If you can't get stable adb access you will need to research a factory reset for your phone which should fix it (but will wipe your data).
djmcnz said:
If you have a custom recovery image and the partitions aren't corrupt you should be able to recover everything with adb.
If you don't have a custom recovery then it might be impossible to recover anything.
Have you rooted the phone and installed a custom recovery?
With respect to backups - GMail for example is stored in the cloud - so the data on your phone is just a clone - you won't loose your mail - other apps I don't know, you'll have to check each.
If you can't get stable adb access you will need to research a factory reset for your phone which should fix it (but will wipe your data).
Click to expand...
Click to collapse
Unfortunately, I have not rooted my droid, have no custom recovery image and don't even know what adb is. As you can tell, I am a complete novice - but a novice in serious trouble if I can't recover the data. When you say stable adb access, what do you mean?
I was hoping to find some type of desktop recovery software that may be able to recognize the drive on the phone and then view and copy the data. Is it possible that this might exist. By the way is there a more appropriate sub-forum to place this post?
Thanks for your help,
Caleb
Kandinsky1 said:
Unfortunately, I have not rooted my droid, have no custom recovery image and don't even know what adb is. As you can tell, I am a complete novice - but a novice in serious trouble if I can't recover the data. When you say stable adb access, what do you mean?
I was hoping to find some type of desktop recovery software that may be able to recognize the drive on the phone and then view and copy the data. Is it possible that this might exist. By the way is there a more appropriate sub-forum to place this post?
Thanks for your help,
Caleb
Click to expand...
Click to collapse
lol ADB is the Android Debugging Bridge - in layman's term, it's a way to gain terminal access to your phone and do several other things with your phone. Mostly for debugging, but can be used for these purposes if you're rooted/installed a custom recovery.
That said, it would be at this point in time, virtually impossible to save your data that hasn't been backed up. Even if you had root, this might have been a bit more accomplishable (though usually a custom recovery never hurt ). If you're REALLY desperate, there might still be a way, though the chances of it working and providing good results is a mixed bag of results.
I'm assuming that if you didn't have an SD card in there in the first place that it has some built-in memory, right? Well, If not, then Catch notes would not have worked as it depends on an SD card to hold backups and (if i believe correctly) notes. Also, I'm assuming that you had some accounts set up on your phone (HTC/Google). If not, then I don't know how you've gone this long without it, but I'm almost positive you did have at least those two. In that case, the voice memos might be saved as well as the call log settings. Contacts might also be synced, so its more of the physical stuff we need to worry (texts/pdfs/bookmarks/pictures/videos)
Now, there are ways to recover using a computer. It all requires that you get your phone to work again (don't throw it to the lions yet!) So, we'll need to try and unbrick it. Follow the instructions here to try and get your phone back into factory state. It's true this will delete all your data, but as you are now, you have even less of a chance of recovering it.
From here, you're going to just skip past the setups and everything. After that, you're going to mount the phone as a disk drive. Now, this is where things can either go really good or really bad for you.
Get a recovery software for Windows, Linux, or Mac here. I honestly prefer Recuva as it has worked well for me in the past and this other program I had to pay for (can't remember the name. Search google and you might find it ;P), but Recuva should serve these purposes well.
The reason why these things work very inconsistently is that when you delete stuff in your phone/computer, they don't actually get "deleted". Rather, they are flagged as "not needed" and is left there until the phone/computer needs more space. It'll search out any flags, then overwrite them. In our case, that will work for and against us. Since we have to rewrite about 1 GB of data to reinstall the system (or was it +- 500 MBs?) we'll have to assume that about that much will be lost to us. That's why usually videos are unrecoverable. They are large and usually take up the most space, so they will be hard to recover if anything.
However, this works out for us as we can recover things like texts, contacts, your color note files, bookmarks, pictures, and whatever else you can dream of with a very high success rate. This is because they are small enough and if they don't get touched, you can probably get them in their original form. However, if parts of it is overwritten (i.e. texts, video) , you'll know cause the texts will have funky characters that dont make sense and the video wont load. Use this to your advantage and recover only small things first. Rule of thumb: if its small and seen by the software, most likely untouched. Grab these first.
I apologize for this really really long post. I just wanted to explain every part to you so you can understand the thinking behind why I'm asking you to do something as delete your precious data. However, like I stated earlier, there is almost 100% chance you won't get everything back and you could still possibly lose all your data should the software not see it. However, I feel this is much better than not having any chance at all and just staring at your phone waiting for it to grow brains and spit out the data in a conveniently-hidden SD card. So, I hope this works for you and if things go well, let me know! =]
~jojojohnson7410
In case hard reset didn't work...
You can follow the following section by clicking here:
How to revert to factory (stock, S-ON, no root):
Get S-ON by flashing THIS FILE (218.5kb) via recovery the same way you would flash a ROM. If you're not on the stock radio, you'll first need to FLASH THE STOCK RADIO. If you don't know how to do this, then you've never flashed off the stock radio, so you're good.
Revert your phone back to the stock, unrooted ROM. You have two options.
Option 1: Download HTC Sync and run the RUU. You can download the RUU HERE (180MB).
Option 2: Download THIS FILE (172.5MB) and place it on the root of your SD card. Reboot your phone into HBOOT (Bootloader, NOT RECOVERY!!!). Once the bootloader checks the image, it will ask you if you want to update. Select Yes and let the update run. After the phone reboots, you will have a stock, factory Droid Incredible running the November update.
Click to expand...
Click to collapse
It's all the way at the top. Do this only if the hard reset didn't work. If you need help using this or encounter any problems, let me know =] (oh, PM me cause sometimes I forget to check >.>)
~jojojohnson7410
Hello guys, and before you ask, yes i looked all over the place. So i'm coming from an HTC Inspire, originally had the mt3g and nexus one. I really liked the screen of my wife's infuse so decided to get one myself. so i found one on craigslist that was reasonably priced and was hoping i didn't get ripped off because i'm having issues.
So it wasn't rooted or unlocked, which i had to do myself, which wasn't really an issue, since i consider myself a very capable user. got cwm and even installed a couple different roms. one thing i noticed when installing them however is that apps would periodically disappear.
I couldn't figure out why it was doing it at first, and then upon my research found no one really that had a similar problem.
example. Going from the original rom, i installed R3volution. No problems, i loved it, however after installing Go Launcher and a few addons i didn't already have (i didn't wanna use titanium seeing as how i was coming from the Inspire) i rebooted to make sure my system was doing okay, but things didn't really go so well.
After i rebooted i found that Go Launcher wasn't installed at all. I couldn't even find it. I was going to find it on the Market but couldn't even find that either. I was very disappointed and kind of anxious to find out why it was doing this. After researching, i found it may have been apps2sd. I completely removed my sd card, followed the same steps and had the same results. i have no idea why it does this.
I've had similar issues with the original factory image but not to this extent. If anyone has a solution or some kind of input i would HIGHLY appreciate it. I really love this phone and i'd hate to have to tell my friend i can't sell him my inspire lol.
prophetjinn said:
Hello guys, and before you ask, yes i looked all over the place. So i'm coming from an HTC Inspire, originally had the mt3g and nexus one. I really liked the screen of my wife's infuse so decided to get one myself. so i found one on craigslist that was reasonably priced and was hoping i didn't get ripped off because i'm having issues.
So it wasn't rooted or unlocked, which i had to do myself, which wasn't really an issue, since i consider myself a very capable user. got cwm and even installed a couple different roms. one thing i noticed when installing them however is that apps would periodically disappear.
I couldn't figure out why it was doing it at first, and then upon my research found no one really that had a similar problem.
example. Going from the original rom, i installed R3volution. No problems, i loved it, however after installing Go Launcher and a few addons i didn't already have (i didn't wanna use titanium seeing as how i was coming from the Inspire) i rebooted to make sure my system was doing okay, but things didn't really go so well.
After i rebooted i found that Go Launcher wasn't installed at all. I couldn't even find it. I was going to find it on the Market but couldn't even find that either. I was very disappointed and kind of anxious to find out why it was doing this. After researching, i found it may have been apps2sd. I completely removed my sd card, followed the same steps and had the same results. i have no idea why it does this.
I've had similar issues with the original factory image but not to this extent. If anyone has a solution or some kind of input i would HIGHLY appreciate it. I really love this phone and i'd hate to have to tell my friend i can't sell him my inspire lol.
Click to expand...
Click to collapse
bad flash..start over.
use adam outler uckj4 or mine uclb3. follow ops.
get into cwm recovery. wipe everything.
reflash rom of choice
I'll try that tomorrow. Thanks.
A fresh start sounds like a good idea, but it could still be apps on the sd card. The physical sdcard you removed is different than Android's "sd card," which is actually just the /sdcard directory on the built in memory.
Did you try going into Settings/Applications/Manage Applications and then clicking on a app that appears to be missing? Sometimes i have issues with apps or their widgets and it gets fixed by going to there and clicking "Move to phone."
Anyway, good luck.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
MattSoRaven said:
A fresh start sounds like a good idea, but it could still be apps on the sd card. The physical sdcard you removed is different than Android's "sd card," which is actually just the /sdcard directory on the built in memory.
Did you try going into Settings/Applications/Manage Applications and then clicking on a app that appears to be missing? Sometimes i have issues with apps or their widgets and it gets fixed by going to there and clicking "Move to phone."
Anyway, good luck.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Click to expand...
Click to collapse
I actually did that but it only works with my rooted stock rom. i really want to use the custom roms.
I also used odin to return to stock, is that similar?
So i did it but when i tried accessing recovery mode, it scrambles my display. no idea why...
Qkster and Matt you guys did me a great service, thanks a bunch. I did both and it appears to have fixed it. i ran into a spot of trouble when i installed gb because i couldn't enable dev mode in usb (it auto-shut off) and recovery was just a bunch of jumbled data, but i eventually got it working.
I'm not running revo and will probably try a few other roms! I'm a little hesitant since my phone hasn't been this stable in a while and i aim to keep it that way for a while lol. You were right about it not being a good flash, wiped everything again and went back to oem to fix it. I also had to remove apps from the micro-sd on the original rom, newer roms appear to do this automatically so that's nice lol.
Again thank you both!
prophetjinn said:
Qkster and Matt you guys did me a great service, thanks a bunch. I did both and it appears to have fixed it. i ran into a spot of trouble when i installed gb because i couldn't enable dev mode in usb (it auto-shut off) and recovery was just a bunch of jumbled data, but i eventually got it working.
I'm not running revo and will probably try a few other roms! I'm a little hesitant since my phone hasn't been this stable in a while and i aim to keep it that way for a while lol. You were right about it not being a good flash, wiped everything again and went back to oem to fix it. I also had to remove apps from the micro-sd on the original rom, newer roms appear to do this automatically so that's nice lol.
Again thank you both!
Click to expand...
Click to collapse
good to hear you got it working.
change the title of your thread to:[SOLVED] Apps disappearing.
Hit the thank buttons...we love it.
hey qkster
i having this app dissapear problem also.. i just flashed SAUROM ROM to test and every time i reboot my phone it would disappear and i went into manage apps i can still see it but when i try to move it over to sd it would say " failed to move application. application not found" but all the apps i store on external sd would be there.. any ideas? another bad flash?
Fast Boot option may be the culprit
In case anyone checks this old thread...
I did not need to move anything back onto my HTC Droid Incredible phone (either memory or internal storage)
I did find a neat tweak that appears to work for just about any sdcard in any Android device, as long as the option exists in the Android OS settings
CUT TO THE SOLUTION BELOW -- SEARCH FOR ////
Some (not all) of my apps moved to SD (all by Titanium Backup Pro) have begun to disappear and (sometimes) reappear without warning after I began to add and delete large Virtual Machines created in QEMU from my 16GB SanDisc class 10 microSD card on my HTC Droid Incredible running rooted stock Verizon Android Froyo 2.2.3. I know this thread is far from my phone's "home base", but from what I can tell this problem with disappearing apps located on an sdcard is NOT determined by hardware or even Android version.
I also happen to use LauncherPro by Federico Carnales instead of the built-in HTC Sense launcher. I noted elsewhere on XDA that a user had suggested that because at least some (maybe all) launchers start before the SD Card that this may be a problem, especially if changes are made to the sdcard that the launcher did not perform, or was not active during their performance by other apps such as Titanium Backup. That fits my situation, because I unmounted the SD, physically removed it to a PC, and added/deleted large VM files to save (lots) of time. No problems of this sort before I did this, so there must be some connection.
I noted that other users have tried reformatting SD, substituting different brands of SD, using newer/older SD etc. None of these reliably helped. So I skipped these options.
//// The (simple!) solution I tried that SEEMS to work (only time will tell!) is buried in the main Android Settings (accessed from the Menu button while in Home screen). Under "Applications" there is a setting "Fast Boot" that I checked long ago and forgot about (it seemed like a good thing to do at the time). The text warns "Turn off to use some Market apps" (that shows the age of my 2-yr old used phone and Android OS -- ohmygosh!-- because it refers to Market rather than Google Play Store!) Anyway, I unchecked the option and rebooted the phone.
Yes, it took a bit longer to boot (maybe a whole minute!), but after waiting about another minute ALL my home screen apps had normal icons and loaded properly. Titanium Backup Pro batch scenarios confirmed there were no apps in a forced uninstalled state (i.e. I had not done the deed, the system somehow had done it or at least rendered the apps "invisible" to Titanium, which decided they needed reinstallation).
The only odd behaviour was that auto brightness was turned off after I unchecked Fast Boot and rebooted. Going into Android Settings > Display and rechecking "auto brightness" took care of that. No other oddities or strange behaviours thus far (but it has only been about an hour).
I will report back here on this thread only (Samsung Fascinate > Fascinate Q&A > What just happend? apps on sdcard) if anything else requires reporting. Silence implies success!
link: http://forum.xda-developers.com/showthread.php?t=1873670
(I am copying this post to other relevant threads, but will not post anything further elsewhere -- only there. This is a bit arbitrary (although this thread appears to be the most recent active one on this topic), but I hope this approach pleases the XDA sysops/admins) :angel:
I rooted my Samsung galaxy core prime g-360v using king root and didn't make any backup using titanium or anything since I didn't have enough phone space. Now I was trying to clear up system memory that took 4.5gb of storage for whatever reason. So I messed around a bit and managed to accidentally factory reset my phone.
Now I am apperently stuck in a loop where setup wizard stopped responding after 2slides. It stopped working right after i rooted it. But I dismissed it as no big deal since I wasn't going to factory reset my phone... Until I managed to do so accidentally. Rip all my pr0n but anyways how do fix this. (Note I can get into Odin mode and every that doesn't require me to actually setting up my phone.)
Is there a way I could possibly kill 2 birds with 1 stone since before rooting I didn't want to factory reset cause I didn't want to lose anything. But now the situation I am in, is there a way I can get passed this loop and or possibly reduce the size of the system memory.
Qpò0
Inviato dal mio SM-G935F utilizzando Tapatalk
Just to make certain, you were deleting system apps (Verizon/Samsung bloatware presumably)? Three things:
1. Don't do that.
2. Your phone's system partition is a set size, and deleting stuff won't free up any space that you can use for other things.
3. Once you delete something from the system partition, it's gone. Doing a factory reset won't put it back, because all doing a factory reset does is delete the data, storage, and cache partitions, leaving the system partition (which is what boots when you do a factory partition) untouched. When something's gone, it's gone.
I think your only option is to take it in and pretend like it's defective. Assuming King Root doesn't trip KNOX.
Next time, do your reading and research, and ASK FIRST! Trust me, we'd rather you pester us with what might seem like silly questions than have you screw up your device. If it sounds like I'm scolding you, I assure you I'm not. Because I did basically the same thing with my first rooted phone. Got too clever (not as clever as I thought I was), and tried reinstalling the Play Store because I was getting install errors. Play Store would crash immediately. So I did a factory reset, and BAM, no Play Store. I eventually realized how to fix it (and by eventually, I mean on the way home after getting a replacement ordered at the store). We all do dumb things.
How are you finding the Core Prime, apart from this mishap? I'm kinda sorta contemplating getting one from T-Mobile (but not yet) since we're supposedly getting Band 12 here some time this year, and my current internet "mule" (USB and wifi tethering) doesn't have Band 12.
Planterz said:
Just to make certain, you were deleting system apps (Verizon/Samsung bloatware presumably)? Three things:
1. Don't do that.
2. Your phone's system partition is a set size, and deleting stuff won't free up any space that you can use for other things.
3. Once you delete something from the system partition, it's gone. Doing a factory reset won't put it back, because all doing a factory reset does is delete the data, storage, and cache partitions, leaving the system partition (which is what boots when you do a factory partition) untouched. When something's gone, it's gone.
I think your only option is to take it in and pretend like it's defective. Assuming King Root doesn't trip KNOX.
Next time, do your reading and research, and ASK FIRST! Trust me, we'd rather you pester us with what might seem like silly questions than have you screw up your device. If it sounds like I'm scolding you, I assure you I'm not. Because I did basically the same thing with my first rooted phone. Got too clever (not as clever as I thought I was), and tried reinstalling the Play Store because I was getting install errors. Play Store would crash immediately. So I did a factory reset, and BAM, no Play Store. I eventually realized how to fix it (and by eventually, I mean on the way home after getting a replacement ordered at the store). We all do dumb things.
How are you finding the Core Prime, apart from this mishap? I'm kinda sorta contemplating getting one from T-Mobile (but not yet) since we're supposedly getting Band 12 here some time this year, and my current internet "mule" (USB and wifi tethering) doesn't have Band 12.
Click to expand...
Click to collapse
Ok so like what should I do? I think if I can either get setup wizard fixed or like should I use a different ROM. If so would it take more system memory? Also how would I allocate the memory rather than Delete it all.
Also I fairly like my galexy core not a bad price for it and it basically does everything I need it to just the only problem is the low memory.
uhhh how do i flash a rom like Cyanogen
(Edit:attempted to try to flash a ROM almost f'ed my computer...)
Ok, so as the title says, I'm looking to completely undo having rooted my tablet, and all the customization I did to it, but I'm having a bit of trouble.
According to multiple apps my tablet is no longer rooted, and I got the stock rom from Sammobile flashed on it, and I have the stock recovery back, but I seem to be suffering from the wifi problem that CM suffers, I know this as I can connect to my 5G wifi as well, which I'm never able to do when the tablets wifi is working correctly, and also even connected I barely have any speed, if even any.
Now I know of the wifi fix you can flash through TWRP, but as I said, no more TWRP, and I don't want to reinstall it, I want everything back to stock.
Now, I know of Wifi Fix's for other tablets, like the Galaxy S4, that you can flash on with Odin, but I can't seem to find one like that for the Note Pro 12.2. So if anyone can send me a link I'd really appreciate it.
And also, I can't remember, but did the Note Pro 12.2 ever get anything higher then Android 5.0.2? Because I try to update it, and it says because my tablet was modified I can't do so. Plus Sammobile doesn't have higher then 5.0.2 but I read somewhere that it got 5.1.1 so I really don't know, any help on that front as well would be great.
Now, you may be wondering why I want to do this, in truth I'd rather have my tablet rooted, I save so much battery life getting rid of all the bloatware. But no matter what I do, there always ends up being a problem with my tablet.
I follow all the instructions given, I do exactly what everyone else does, even having someone walk me through it step by step once, and always it goes horribly wrong.
The first time my Nova Launcher would crash constantly, and then everything else would start crashing with it. Then the second time all my videos would play stuttering and jerky, and the audio would be out of sync horribly, and nothing I did would fix it. And now most recently, even though the tablet it connected to the computer, the drivers always fail installation, and even when they are successful, I'm still unable to actually access the tablet from my pc.
I read somewhere that it may be because I disabled Media Storage, but with Media Storage I have just as many problems, it drains my battery like crazy, it causes things to load up extremely slow when accessed through the computer, if a folder has a hundred files for example, it will take almost twenty minutes for them all to load up, and you can't do anything until they do, and if you try copying something into a folder without going into it you'll just be stuck in an endless loop of copying that never ends.
But without Media Storage everything loads up just as quickly as say an SD Card, so said 100 files only takes a few seconds.
And worse thing it caused, which troubled me for a long time before I found out what caused it, at random the media storage would decide to claim 20gb's of space, saying it was all taken up, when it isn't. And it would keep happening at random times, and at random sizes. Near the end it had taken up every bit of free space I had and didn't change back even after several days which is what led me to looking up what was causing that in the first place.
So as you can see, leaving Media Storage enabled is a big no for me. So as such I'm unable to root and customize my tablet for that reason as well.
Now, before you say how weird it is that I have such trouble, and how you have no idea why it would happen, there is a very key reason, Technology HATES me. Trust me, more often then not when I try to do something that works for literally everyone else it fails for me, like say connecting an Xbox controller and getting it to work on my pc. Yeah, never works even after almost 5 hours of trying. So yeah, technology hates, maybe even dispises me.
So anyway, if you can help me fix the wifi, and the update problem if that's possible, I'd really appreciate it.
Are you able to get it connected to a PC?
There are tutorials on how to go back to complete stock if you haven't tried Knox I might search for what people have done before they take the their device back to the carrier. Many people want to un-root before they give up their old devices.
As I am sure all Alcatel Idol 3 owners noticed by now, Alcatel have, over the last year or so, released on Google Play "updates" for most of their builtin software - the launcher, file manager, radio player, photo gallery, calendar and more - with what is, if I can be blunt - malware, updates whose only intention is to show you ads and notifications (whereas the original applications, obviously, did not have ads) which you have no way of disabling, and who knows what else.
I avoided this crap by "uninstalling" the updated applications and getting back the preinstalled versions.
BUT, today I started getting on all my Alcatel Idol phones (I have 3 of them!), OTA Android update. And I'm worried what would happen if I click it. Will I get the "updated" (malicious) versions of all the builtin applications with no way to revert them?
Does anyone have an experience with the new OTA update that came out yesterday? Can you tell me if after the update, the "joy launcher", "file manager", etc., are decent versions or the crappy versions which show ads?
P.S. Alcatel, you guys are idiots. I love your phones, and in the past bought 5 of them, but I'll *never* buy another phone from you because of this malware issue.
i have been wondering the same thing, i was scared to even touch the notification to see if it is a large upgrade or just 1 or 2 megabytes, in case touching it forces me to download it. please note, i have no idea if the OTA is any good, but i'm going to continue this post to vent about alcatel idol 3.
i was a bit annoyed with the last system upgrade, which started flashing the screen on and off periodically when any notifications were left active... for me, i always leave some notifications going, so that i don't forget about them or just want to leave them up even if i never take any action with them...
so i'm sure this takes a toll on my battery, since the screen will be flashing on and off for a few minutes before it stops.
i was shocked when a few months ago (or even a year?) apps started sending ads to the notification bar, from reading some posts i figured out you not only had to stop auto-updates in the play store, but also go into the updates app and disable them there. i didn't even know ads on a stock system were a thing, until i saw my dad's BLU $50 phone and realized that's how they make a decent phone $50.
since my idol 3 4.7" was relatively cheap at $180, i could see how they might need to put ads, but if i got a brand new alcatel phone at over $400, i'd be even more furious, do they put ads on their brand new phones?
i see a lot of cheap phones on amazon now listed having versions with "lockscreen offers and ads" including idol 5s
as long as the ads aren't malicious, and if you can just block notifications in android (i dunno if they somehow disable that) then it's sort of worth saving the money
anyway, i've had my idol 3 4.7" for just about 2 years, it's still fine, but i guess i'm starting to think about getting something else. i'd love to get another small phone, right before this i had an xperia z1 compact which i loved but the the battery started failing and bloating after less than a year and a half, so i'm kind of thinking i should never spend over $200 for a phone again (that one was $350)
my android history has been
nexus one $529
galaxy nexus $435.50
xperia z1 compact $350
idol 3 4.7" $180
i've been looking at nokia's new androids lately, or some kind of honor maybe
but my idol 3 4.7" is still working fine pretty much
i just remembered one other thing i hated about the marshmallow updated, which is the adopted SD card storage...
from what i understand if your phone dies, everything that was on the SD card can never be read again, because it works only when plugged into your phone. i mean i guess that's good for security, but it should be optional. it'd be nice to just be able to take that SD card to a new phone and just have everything that was there on it again.
i just noticed someone's post about "semi-adopted" SD card, which i guess means making 2 partitions, which kinda makes sense, but it would be nice if android offered that as a preset option. i had just gotten an SD card a few weeks before the marshmallow update came out and moving apps to SD for apps that supported it, worked fine.
anyway, i don't think and kinda hope no one read this, i'm not sure why i wrote this
I know that feeling, bros
Actually, I managed to uninstall built-in apps using adb shell, which was described in the discussion about Debloater (the app itself did not work after Marshmallow update):
Code:
pm uninstall --user 0 com.package.name
(this uninstalls system apps for the current user, so that they cannot be launched, do not notify about their updates in Google Play, and this works without root)
nyh said:
BUT, today I started getting on all my Alcatel Idol phones (I have 3 of them!), OTA Android update.
Click to expand...
Click to collapse
Dear nyh, what is your region and phone model (like, 6045K or 6039Y or with other letter in the end)? Here in Belarus (Eastern Europe), my 6045Y does not notify of any update (current system version 6.0.1-010 20).
Mankann said:
Dear nyh, what is your region and phone model (like, 6045K or 6039Y or with other letter in the end)? Here in Belarus (Eastern Europe), my 6045Y does not notify of any update (current system version 6.0.1-010 20).
Click to expand...
Click to collapse
I have the 4.7" model 6039S, and three more phones of the 5.5" model, I don't remember now their model number.
What I'm running now appears to be Android 6.0.1 build number "1BGD-UED2". I don't know how this relates to your number. I noticed the "update" program tells me the new version is "0100020" which is suspiciously close to the number you said, maybe it's the same. With your version, does "uninstalling" the "Joy Launcher" (and other) applications to get back to the preinstalled one, gets you a decent version, or one with ads?
nyh said:
I noticed the "update" program tells me the new version is "0100020" which is suspiciously close to the number you said, maybe it's the same. With your version, does "uninstalling" the "Joy Launcher" (and other) applications to get back to the preinstalled one, gets you a decent version, or one with ads?
Click to expand...
Click to collapse
Ah, I understand now. It seems that your phone wants to update to the version that removes fastboot commands (so I suggest you triple-think and triple-check before upgrading).
"Uninstalling" system apps does not revert them to preinstalled versions, it makes them completely unavailable until hard reset (they are only listed in Settings labeled with "Disabled for current user" and cannot be run). If you decide to do this, you should first install some alternative apps (like Nova Launcher, Google Calendar etc), or else you won't be able to boot and use your phone.
I have the Idol 3 5.5 6045l(USA) Android 6.0.1 Build number 7VGE-UEE1.
I am reluctant to install the OTA I have pending:
______________________________
System update available
010 01 (471.5 MB)
New in this version
Version 7VGS-UES6 includes a security update that fixes Android major security flaw.
Update info:
- Netflix service
- Gameloft games
- UE improvements& bug fixes
______________________________
I am baffled that Alcatel would include Netflix & Gameloft with a major security fix.
After the adware riddled system app updates(that I've reverted to original) I will wait for more information before updating.
I love my phone and was considering buying a back-up or an Idol 4s especially as it seems that the front-facing speakers have been dropped from Alcatel's 2018 lineup.
But the bond of trust concerning system & app updates has been broken.
[Not sure whether one will be able to revert adware riddled system apps after the update]
That's real bad
Maybe this "security update" is resolving BlueBorne vulnerability (actually I wrote Alcatel about this, and they told me not to have bluetooth on all the time, wait patiently and install an antivirus which of course I did not do). But Netflix or Gameloft as system (priv-)apps is a no way (I struggled with TWO hidden Facebook services preinstalled on my phone until I found a method to "remove" them, which I described above).
If such an update comes to me (it may take days, weeks or months before it reaches all regions), and if no one installs it, I will do it and report here
I was stupid and sleepy and didn't fully check the update notes in depth when I saw it pop-up yesterday, I figured the majority of it was for security and maybe a couple of quality of life improvements like a new lock screen, even the entry about the Netflix app just sounded to me like they were fixing a problem people might have been having with it. suddenly I have and Netflix app I didn't want, a news app, some sort of Alcatel store front and two space wasting games (or at least one game and some gameloft "50 free games thing I have no use for).
I got rid of the apps that could be insta-deleted, and the netflix app can at least be disabled, but the filemanager is by far the worse offender. It's "boost" download and obnoxious UI, not to mention it clutters my notifications and lock screen. I've managed to quiet it down by canceling its access and whatever permissions I could. The fact that it restarts itself after a few seconds is just as irritating even before the reports that it actually may make my phone operate worse. I haven't experienced anything yet aside from the Google Play store crashing once while trying to figure out how to get rid of the update, but that was shortly after doing the factory reset and it's only been a day.
Whats mroe annoying is this now part of their most recent update on Idol 3. It's now impossible to revert or kill this as it's all baked in, not even factory reset will remove it. The new file manager app restarts at every turn, even after Force stop and will not allow you to disable it, and it seems to resist methods of hiding it from the user. I'm still seeking ways of getting rid of it that dont require rooting my phone but at this point it seems like the only possible answer, which is a shame because I was fine not rooting android, this was a really nice phone until they ruined it with this garbage. I know I'm pretty much screwed because My computer doesn't always seem to respond properly to Android stuff for some reason so any attempt to root will probably result in me bricking the thing, and even if I could root I'm not certain I'm comfortable with my phone being that open with other applications like this roaming around not to mention the questions of whether any of my desired apps will respond poorly to my doing it. But I wanted to at least add my voice to the rest that are complaining about this and telling Alcatel this is the last product of their's I'll ever own.
@PN04
Thank you for your very detailed report. Sorry to hear of the predicament you are now in. It goes without saying that I - thanks to you - will not be updating.
PN04 said:
I got rid of the apps that could be insta-deleted, and the netflix app can at least be disabled, but the filemanager is by far the worse offender. It's "boost" download and obnoxious UI, not to mention it clutters my notifications and lock screen.
Click to expand...
Click to collapse
have you held down on a notification and hit the (i) and then block notifications?
does it somehow disregard that? that was a new feature added in marshmallow
zxcvb2 said:
have you held down on a notification and hit the (i) and then block notifications?
does it somehow disregard that? that was a new feature added in marshmallow
Click to expand...
Click to collapse
I have, it takes you to the app notification section where you can reduce it's priority, stop it from peeking and "hide sensitive content" (not sure what that last one means but I turned them all off anyway). As far as I can tell it's teeth are pulled as long as I don't actually start the app or give it any permissions when it asks, but the fact that constantly force stopping it only gets rid of the menu bar on my lock screen for a few seconds and that little stupid broom icon is constantly showing in my bar at the top means it's still an ugly scar on an otherwise nice phone. also App memory usage claims it's used 27 mb in the last 3 hours and I havent' even touched it.
I'll probably be studying up on rooting this weekend.
ichmoimeyo said:
@PN04
Thank you for your very detailed report. Sorry to hear of the predicament you are now in. It goes without saying that I - thanks to you - will not be updating.
Click to expand...
Click to collapse
Same here, no update for me either thanks to PN04's findings. I have managed to silence the Update app by uninstalling updates on the app and then turning off auto update and notifications. So far so good, no nagging messages about the update. Considering my latest security patch is from Nov 2016, I was not expecting to get any more anyway.
Shame on you Alcatel for ruining an otherwise perfect phone! Maybe i can get one more year on this one. The Xperia XZ1 Compact is looking more and more attractive, apart from the price (native Wifi calling, VoLTE and band 12 on TMO US, stuff that this phone didn't have and start to become more important for me).
Glad it helped. I guess I can take some measure of comfort in that at least.
The result of the upgrade.
nyh said:
Does anyone have an experience with the new OTA update that came out yesterday? Can you tell me if after the update, the "joy launcher", "file manager", etc., are decent versions or the crappy versions which show ads?
Click to expand...
Click to collapse
So, I was surprised nobody came up to talk about their experience with the upgrade, so I took a risk and updated two of my Alcatel Idol 3 phones (mine and my son's) to the new update. Like in the old movie, I have good news, bad news, and ugly news:
The bad news was that the application content of the update was just as lousy as I feared it would be. It has the evil file manager and a bunch of other crap applications which spew notifications all the time, spontaneously install applications you never wanted to install, and so on. The strangest thing is that the update claims to add Netflix support, but actually uninstalled the Netflix app that I already had installed, which was very annoying (I had to re-install Netflix, re-download my downloads, and tell Netflix that I don't have the "old" device any more so it will let me download on the "new" one).
Also, the last on the bad list: after using the new system for two days, I haven't found a single thing to be better than the old system. This update doesn't upgrade Android - it's still exactly the same release 6.0.1 as it was before. The "patch level" is listed as November 2017, so maybe it has some security improvements, but I can't really tell.
The good news is that with some considerable effort, I was able to get rid of all of the crap (at least, everything I found so far). There is a new application called "Apps" which installs random crap. You can't uninstall it, but you can "disable" it and it never runs again. The evil file manager you can't uninstall (or disable), but its menu has an option to not send notifications, and then it doesn't. Then I went to the list of applications and uninstalled (luckily, that's possible) a bunch of games and other crap that Alcatel installed for me. If Alcatel had a better track record, I might actually enjoy trying out the new games they installed for me, but as it stands, I was worried about what might happen if I run them - I prefered to uninstall them. Anyway, after doing all that (sorry I don't have more detailed instructions), I am running with the updated Android for two days, and I haven't seen another ad, unexplained notification, or unsolicited application being installed. Hallelujah!
The ugly news is that after two days, I'm starting to worry that this version is less stable than the previous one. In two days I had to reboot my phone at least three times, once it hung during taking a video, once when Netflix suddenly couldn't find my downloaded content, and once when another app suddenly couldn't use the SD card (and a reboot solved these problems). I can't say I never had to reboot my phone, but this seems to be more frequent than I used to do it. I'm not sure this a real new problem or just a string of bad luck - only time will tell.
Mankann said:
Ah, I understand now. It seems that your phone wants to update to the version that removes fastboot commands (so I suggest you triple-think and triple-check before upgrading).
Click to expand...
Click to collapse
What is "fastboot commands", and why should I be worried if they are removed?
Mankann said:
"Uninstalling" system apps does not revert them to preinstalled versions, it makes them completely unavailable until hard reset (they are only listed in Settings labeled with "Disabled for current user" and cannot be run). If you decide to do this, you should first install some alternative apps (like Nova Launcher, Google Calendar etc), or else you won't be able to boot and use your phone.
Click to expand...
Click to collapse
This is not my experience... In the Google Play app. For most applications, "Uninstall" lets you really uninstall an app. But for built-in applications, when you "Uninstall" it asks you if you really want to revert to the pre-installed version, and that is actually what happens. This is why I did on my Alcatel Idol 3 for a year before this latest update. In application tray, when you long-press an application, it lets you "uninstall" regular applications, but for built-in application, the uninstall operation is simply missing. I never found any way to do what you describe - "disable for current user". Somebody above suggested this can be done through adb, but I never saw a way to do this in Alcatel's normal UI.
I wrote above my experience from the upgrade, which you can read, but I have two small comments about your experience:
PN04 said:
I got rid of the apps that could be insta-deleted, and the netflix app can at least be disabled,
Click to expand...
Click to collapse
It's hilarious (or more accurately, sad) how people who already had Netflix installed (like me), their installation got deleted - but for people who never had Netflix, it got installed and made unremovable. Great job Alcatel!
PN04 said:
but the filemanager is by far the worse offender. It's "boost" download and obnoxious UI, not to mention it clutters my notifications and lock screen. I've managed to quiet it down by canceling its access and whatever permissions I could. The fact that it restarts itself after a few seconds is just as irritating even before the reports that it actually may make my phone operate worse.
Click to expand...
Click to collapse
What I did to solve this was to reduce its permissions and more importantly, go into the file manager, go into its "settings", and ask it to stop its notifications. Luckily, it worked, and I never heard from the filemanager again. I don't know if it continues to do evil stuff in the background. It appears it is still running (my app info tells me it has used memory in the last 3 hours), but using "0%" CPU.
PN04 said:
this was a really nice phone until they ruined it with this garbage.
I wanted to at least add my voice to the rest that are complaining about this and telling Alcatel this is the last product of their's I'll ever own.
Click to expand...
Click to collapse
Yes, I wonder if someone in TCL lost their marbles with these adware updates... As I said, I bought *five* of these phones - for me, my wife (two phones), mother-in-law and son, and I would have continued to recommend their phones if it weren't for the tricks they started to pull off last year.
nyh said:
What is "fastboot commands", and why should I be worried if they are removed?
Click to expand...
Click to collapse
One of the Alcatel's OTA updates (IIRC, it was from Lollipop to Marshmallow) removed the ability to send fastboot commands to the phone, so that it became very hard to unlock bootloader and install root or custom ROMs. Actually it was already discussed here many times.
nyh said:
Somebody above suggested this can be done through adb, but I never saw a way to do this in Alcatel's normal UI.
Click to expand...
Click to collapse
You can either use adb shell or you can use shell directly on your phone via apps such as Terminal Emulator (Google Play, F-Droid). Of course you cannot do this within "normal" GUI, because it is designed not-to-be-able-to-break-things
I work from home/am self employed so most of the time so my phone doesn't get outside except for a few occasions a week otherwise it's usually connected to the home wifi so that I don't waste data. But this weekend I had to run a few errands and in a single hour outing using mobile data, I force quit the file manager maybe 26 times as opposed to 5 - 8 times just connected to wifi so I feel like it's constantly trying to ping servers unless you restrict it to mobile data. I also noticed that number dropped by half to maybe 3 or 4 times in the house when I had a few apps like AIMP or one of the games I do play on it to pass time idling in the background. As I said before I did cancel every permission I could find for it and it still manages to crawl out of the grave every so often but maybe those apps had a high enough priority level so having them active an in memory pushes it down the list.... Literally while typing this just now I was charging the phone and got the signal that the battery was full, woke it up to check if file Manager was running, saw nothing on the lock screen, unplugged it and File manager popped up again.
This update is a cancer. I haven't had to restart yet, but I've definitely noticed a few more app crashes. The loss of Fastboot might explain why my first attempt to hide the offenders with ADB failed. after installing every thing , switching to developer mode and connecting it to my computer the phone just refused to show up in the program (again, this might still be a computer issue because I've had trouble with minor developer tools in the past). I may not be an Android developer like some people on this side but feel like I fiollowed the instructions correctly. I get the feeling this is bad news. We might not be able to even get a different rom installed on it at this point.
Is it possible someone has an older version of the firmware that can be reinstalled over top of this some how? ugh, I really can't afford to have to buy a new phone right now.
PN04 said:
This update is a cancer
Click to expand...
Click to collapse
I agree. People, please try to avoid this update. If you can find a way to stop the "update" process from notifying you, great, if you don't, learn to leave with them - it's better than doing the update.
After another day experience with this update, I figured out that:
1. The "Google Play Services" processes takes 30% of the CPU all the time, and causes my battery to run out after 6 or so hours. This was not the case before the update. I can't figure out what is calling the "Google Play Services". I see the evil "File Manager" running, but it's not taking up CPU, and nothing else takes CPU except the "Google Play Services".
2. Every once in a while - several times each day (!) - something "hangs" in the OS, and applications start to hang: sometimes they can't start, sometimes they can't read their data (!?), sometimes they can't connect to the network (!?), and other bizarre phenomena. Rebooting the phone solves the problem, and I've been doing this several times each day now. Before that I rarely had to reboot the phone (maybe once a week).
Avoid this update. Like the plague. Shame on Alcatel / TCL.
Mankann said:
Code:
pm uninstall --user 0 com.package.name
(this uninstalls system apps for the current user, so that they cannot be launched, do not notify about their updates in Google Play, and this works without root)
Click to expand...
Click to collapse
Doesn't work for me:
pm uninstall --user 0 com.jrdcom.filemanager
Error: java.lang.SecurityException: Package null does not belong to 10096