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In the U.S. the Motorola warranty coverage ends when you request an unlock code.
I have rooted a couple of previous phones, but in those cases there were exploits available to unlock the bootloaders on those phones so it did not affect the warranty status.
I guess this is a smart way for Motorola to do it - allowing people to easily unlock their bootloaders takes away most of the incentive for finding an exploit.
Still, if the phone develops a hardware problem that exists even after returning the phone to stock - shouldn't that still be covered by the warranty? I guess from Motorola's point of view, the user who unlocked the phone may have messed it up and Motorola shouldn't be responsible.
I bought my phone using a credit card that doubles my warranty up to an extra year so, in theory, I have two years of warranty. I suspect that the majority of phone failures are due to dropping the phone which would never be covered under warranty anyway. Square Trade insurance backs this up, at least for insured phones: "We next drilled down into the two main reported causes of accidents, drops and spills. Unsurprisingly, drops are responsible for most accidents – 77% to be precise"
I have seen threads where people sent money to a "Chinese middleman" in order to get an unlock code but I wonder - how do they know that the guy isn't just requesting the unlock codes from Motorola and violating their warranties at the same time? They wouldn't know unless they made a warranty claim, would they? Is there a way people can check on the Motorola site?
The stock experience on the Moto G is very good as are the updates - I currently have 4.4.3 and am hoping for 4.4.4 soon. And it seems to have been reported that we will even get android L when it comes out. From my forum reading, I get the impression that most people unlock and root their Moto G to be able to run xposed and make small tweaks to their phone. Which did you choose - warranty or root?
yaconsult said:
In the U.S. the Motorola warranty coverage ends when you request an unlock code.
I have rooted a couple of previous phones, but in those cases there were exploits available to unlock the bootloaders on those phones so it did not affect the warranty status.
I guess this is a smart way for Motorola to do it - allowing people to easily unlock their bootloaders takes away most of the incentive for finding an exploit.
Still, if the phone develops a hardware problem that exists even after returning the phone to stock - shouldn't that still be covered by the warranty? I guess from Motorola's point of view, the user who unlocked the phone may have messed it up and Motorola shouldn't be responsible.
I bought my phone using a credit card that doubles my warranty up to an extra year so, in theory, I have two years of warranty. I suspect that the majority of phone failures are due to dropping the phone which would never be covered under warranty anyway. Square Trade insurance backs this up, at least for insured phones: "We next drilled down into the two main reported causes of accidents, drops and spills. Unsurprisingly, drops are responsible for most accidents – 77% to be precise"
I have seen threads where people sent money to a "Chinese middleman" in order to get an unlock code but I wonder - how do they know that the guy isn't just requesting the unlock codes from Motorola and violating their warranties at the same time? They wouldn't know unless they made a warranty claim, would they? Is there a way people can check on the Motorola site?
The stock experience on the Moto G is very good as are the updates - I currently have 4.4.3 and am hoping for 4.4.4 soon. And it seems to have been reported that we will even get android L when it comes out. From my forum reading, I get the impression that most people unlock and root their Moto G to be able to run xposed and make small tweaks to their phone. Which did you choose - warranty or root?
Click to expand...
Click to collapse
Sir..you may also mention, that once the bootloader is unlocked, there is a permanent code written to the bootloader..and warranty is voided with this method..if one is to "relock" the device..this permanent code remains..
And it probably is possible for Motorola to trace an unlocked device with the IMEI..
Simply put..if one is concerned about warranty..don't unlock until warranty has expired..otherwise..unlock and void the warranty..
To unlock the bootloader of a Developer Edition does NOT void the warranty..
Sent from my:
4.4.4_21.11.21 (Unlocked)
XT1080M Droid Maxx #2
http://waynekent.com/page6.html
"Praise Jah" YOU people.!
NWKENT said:
Sir..you may also mention, that once the bootloader is unlocked, there is a permanent code written to the bootloader..and warranty is voided with this method..if one is to "relock" the device..this permanent code remains..
And it probably is possible for Motorola to trace an unlocked device with the IMEI..
Simply put..if one is concerned about warranty..don't unlock until warranty has expired..otherwise..unlock and void the warranty..
To unlock the bootloader of a Developer Edition does NOT void the warranty..
Click to expand...
Click to collapse
Thank you for the clarification. I guess the people who are paying the "Chinese middleman" may still be screwed even if they return the phone to stock and try to get warranty service. And, as I said, I wouldn't be surprised to learn that the guy was just doing a free unlock via motorola and charging people for it. Yet, this guy claims that he got a working unlock code for a verizon moto g from him for $45: http://swappa.com/listing/TND932/moto-g-verizon But I agree with you that this method would not preserve the warranty. And, clearly, unlocking your bootloader via motorola will mark the phone's unique identifier as being out of warranty. But not if you're lucky enough to live in Europe as I guess they get better legal rights on warranty than we do!
Unfortunately, there does not yet seem to be a Developer Edition of the Moto G LTE model.
Hence, my survey - how many people chose to give up their warranty in return for root on their Moto G?
yaconsult said:
Hence, my survey - how many people chose to give up their warranty in return for root on their Moto G?
Click to expand...
Click to collapse
For the moment I've chosen to keep my warranty even if I really want the root for my Moto G LTE.
I just hope that in a few weeks / months there will be a way to root the phone without unlock the bootloader.
Well, I reached the point where I decided to unlock my bootloader and root my phone. The deciding factor for doing so was the too aggressive minfree memory setting after the 4.4.4 update. You notice that when you try switching between a couple of applications, like browser and navigation, that it has killed the other app and restarts it when you switch back to it. Once you have root, you can fix this by adjusting minfree: http://m.androidcentral.com/fine-tuning-minfree-settings-improving-androids-multi-tasking
I also wanted to try out xposed and gravitybox which adds many very nice customization options. It works very nicely and I'm trying out some other xposed modules.
So I ended up not unlocking my bootloader right away, but waited a few months to make sure that the phone had no hardware issues. For me, it was worth the tradeoff to unlock it after that as I felt that the odds of having phone problems that would be covered under the warranty were quite slim. Minfree manager and xposed/gravitybox make the Moto G a much nicer phone for me.
I never had Motorola's warranty as the brand new g I got already had its boot loader unlocked as well as twrp custom recovery which didn't work. Had to root it then use flashify to get a working recovery. When asked what I was supposed to do about my non working recovery they didn't have anything to say.
Sent from my GT-I9070
I prefer unlocked boot loader and voided warranty. Warranty rules are always so specific and many great areas don't cover repairs anyway. Apart from x posed and all, I am such an addict I flashing ROMs and all, I wouldn't want it any other way. I would be more reluctant on a $900 Samsung or Sony, but if the moto G fails, its much cheaper. I can still get a moto g from cricket for $99 or $129 and a $50 rebate deal is still active
There is a NEW Knox Free ROOT (like PingPong, but not the same exploit) for T-Mobile 5.1.1 builds. If it works for those ROMS on T-mobile, why cant it work for Sprint if modified? I may hold off on rooting because this could lead to a knox free root for us on 5.1.1 could it not? I know this is specific to T-mobile, but shouldnt the method used be "potentially" applicable to other carriers? If not, educate me and forgive the post.
I realize this uses the ENGINEERING bootloader (like a dev bootloader) that was leaked from T-mobile. We do not have this for Sprint (or any other carriers I believe). So I suppose the "long shot" here for other carriers to get another knox free Root method like this is us getting a similar leaked internal dev bootloader which can be used. Probably not going to happen anytime soon, if ever....
http://forum.xda-developers.com/tmo...root-g925t-g920t-5-1-1-tripping-knox-t3149653
^^^ Within that thread above, here is a post to focus on: http://forum.xda-developers.com/tmo...pping-knox-t3149653/post61865369#post61865369
And also coverage here:
http://androiding.how/root-t-mobile-s6-and-s6-edge-on-5-1-1-without-tripping-knox-counter/
Root w/o tripping Knox is very important for me as well. I want to play with Samsung Pay when it comes out, (primarily for the gimicky magnetic strip portion.) Also, I'd rather not permanently void my warranty.
So to make it clear that Canadian S8 variant has locked or unlocked bootloader, I asked the live chat. It was quick process for me to get it answered.
info: Thank you for choosing Samsung. A representative will be with you shortly.
info: You are now chatting with ****(Agent name censored). There will be a brief survey at the end of our chat to share feedback on my performance today.
info: Your Issue ID for this chat is XXXXXXXXXXXXXXXX (Issue ID Censored)
****: Hi, thank you for contacting Samsung Canada support. How may I assist you today?
Me: Hi, I want to ask about Galaxy S8 sold here in Canada. I heard that Galaxy S8 from United States are Bootloader Locked (Doesn't mean SIM lock. Bootloader Lock that prevents boot of custom roms)
Me: Is Canadian ones are bootloader locked?
Me: As a person do not care about Warranty being voided, I was enthusiastic about using custom OS.
****: I see that you are having a question about if canada mobiles are bootloaded.
Me: So not FRP nor SIM lock, but specifically, bootloader Lock
****: I'll get to you on that.
****: Please get me some time.
****: XXXXXX(My name censored), I've been to my resources and found that canada mobiles are not enabled with 'bootloader' function.
****: Are there any other questions for me?
Me: What does it mean?
Me: "Bootloader" function?
****: I'm sorry I was trying to say the canada mobiles doesn't have bootloader.
Me: Doesn't have bootloader? Aren't every devices must have bootloader to boot OS? I just asked whether it is locked or not as locked bootloader means I can't use custom OS.
****: There is no lock for canada S8 mobiles however it is not recommended to have custom OS on the mobile.
Me: So there is absoultely no bootloader lock on Canadian S8? Because I heard that Snapdragon S8 has locked bootloader in USA
****: Yes, there is no bootloader lock on canada S8. You can be sure of that.
Me: So if I buy unlocked S8 directly from samsung.ca, will I have Bootloader unlocked? (NOT meaning SIM lock.)
****: Yes, that is correct. You'll get the mobile Bootloader unlocked.
****: I hope I answered your question.
Me: Thanks for clarifying.
****: You are welcome. Is there anything else I can assist you with?
Me: No. That was it
****: Have a good time.
****: Thank you for chatting with Samsung Canada support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better.
So Canadian S8 seems to have unlocked bootloader unlike USA ones. I think it would be similar to S5 case, when Canadian S5 had unlocked bootloader.
What a load of rubbish, BL is locked, I don't think the reps know the difference between Bootloader and sim. The giveaway is the fact the rep said the phone doesn't have a bootloader, then what is it booting on? That's like buying a car and telling you the car you bought doesn't have an ignition.
BL is locked, beginning and end of story.
theeze said:
What a load of rubbish, BL is locked, I don't think the reps know the difference between Bootloader and sim. The giveaway is the fact the rep said the phone doesn't have a bootloader, then what is it booting on? That's like buying a car and telling you the car you bought doesn't have an ignition.
BL is locked, beginning and end of story.
Click to expand...
Click to collapse
Agreed. I don't know why people post those idiotic customer support chats as if they prove something.
All the Snapdragon models have locked bootloader.
---------- Post added at 01:23 PM ---------- Previous post was at 01:18 PM ----------
panda6024 said:
So to make it clear that Canadian S8 variant has locked or unlocked bootloader, I asked the live chat. It was quick process for me to get it answered
So Canadian S8 seems to have unlocked bootloader unlike USA ones.
Click to expand...
Click to collapse
You go ahead and buy it, then come back here and post your results.
If true, you'll be a real hero.
panda6024 said:
****: I'm sorry I was trying to say the canada mobiles doesn't have bootloader.
Click to expand...
Click to collapse
We don't need no stinkin bootloader, take that!
Well, trust me, 90-99% of the call center staff (the rest of 10% wont stay long enough in that department, since their boss gonna move them up to better position) dont know what they are talking about,
They just read what inside the advisory, or the guidebook given by the product management team,
and most of the time has lack of willingness to actually learning in details about the product sold by their company
They cant even give a proper answer to most of advanced yet daily question from customers. For these kind of questions, they always forward the mail or the call to a device/service/product management team.
Bootloader is locked a 100%
I wasted 1 minute reading this thread. The Reps is whether just BS or his/her head loaded with tofu mixed with rotted eggs. Think about it for a second before posting the crap here would you?
By the way, ZingZi Zao Ming or what ever the F the mfg. is called, is releasing theie next flagship phone that blowing the S8+ out of F'ing water, with 3D hologram projector running on 99,999 mAh new battery technology of the future recharged by just filling with pee water.
Didn't mean offensive but I can't help it.
my eyes... my eyes... are bleeding after reading that Samsung CSR that has absolutely no idea what they are talking about.
panda6024 said:
So to make it clear that Canadian S8 variant has locked or unlocked bootloader, I asked the live chat. It was quick process for me to get it answered.
info: Thank you for choosing Samsung. A representative will be with you shortly.
info: You are now chatting with ****(Agent name censored). There will be a brief survey at the end of our chat to share feedback on my performance today.
info: Your Issue ID for this chat is XXXXXXXXXXXXXXXX (Issue ID Censored)
****: Hi, thank you for contacting Samsung Canada support. How may I assist you today?
Me: Hi, I want to ask about Galaxy S8 sold here in Canada. I heard that Galaxy S8 from United States are Bootloader Locked (Doesn't mean SIM lock. Bootloader Lock that prevents boot of custom roms)
Me: Is Canadian ones are bootloader locked?
Me: As a person do not care about Warranty being voided, I was enthusiastic about using custom OS.
****: I see that you are having a question about if canada mobiles are bootloaded.
Me: So not FRP nor SIM lock, but specifically, bootloader Lock
****: I'll get to you on that.
****: Please get me some time.
****: XXXXXX(My name censored), I've been to my resources and found that canada mobiles are not enabled with 'bootloader' function.
****: Are there any other questions for me?
Me: What does it mean?
Me: "Bootloader" function?
****: I'm sorry I was trying to say the canada mobiles doesn't have bootloader.
Me: Doesn't have bootloader? Aren't every devices must have bootloader to boot OS? I just asked whether it is locked or not as locked bootloader means I can't use custom OS.
****: There is no lock for canada S8 mobiles however it is not recommended to have custom OS on the mobile.
Me: So there is absoultely no bootloader lock on Canadian S8? Because I heard that Snapdragon S8 has locked bootloader in USA
****: Yes, there is no bootloader lock on canada S8. You can be sure of that.
Me: So if I buy unlocked S8 directly from samsung.ca, will I have Bootloader unlocked? (NOT meaning SIM lock.)
****: Yes, that is correct. You'll get the mobile Bootloader unlocked.
****: I hope I answered your question.
Me: Thanks for clarifying.
****: You are welcome. Is there anything else I can assist you with?
Me: No. That was it
****: Have a good time.
****: Thank you for chatting with Samsung Canada support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better.
So Canadian S8 seems to have unlocked bootloader unlike USA ones. I think it would be similar to S5 case, when Canadian S5 had unlocked the bootloader.
Click to expand...
Click to collapse
I wouldn't really trust the reps because sometimes they don't know what they are talking about. Not all the time... sometimes.
hungpnguyen72 said:
I wasted 1 minute reading this thread. The Reps is whether just BS or his/her head loaded with tofu mixed with rotted eggs. Think about it for a second before posting the crap here would you?
By the way, ZingZi Zao Ming or what ever the F the mfg. is called, is releasing theie next flagship phone that blowing the S8+ out of F'ing water, with 3D hologram projector running on 99,999 mAh new battery technology of the future recharged by just filling with pee water.
Didn't mean offensive but I can't help it.
Click to expand...
Click to collapse
You just had to bring this useless thread back to life didn't you, bring back the "us snapdragon bootloader unlocked" one too while you're at it.
I'm on a payment plan for the A32 on US Cellular, but I don't really know if I should root it. There's a lot of things that I'd like to do with a rooted phone (especially DriveDroid) but there's also the possibility of me bricking it and US Cellular not fixing it, or me breaking the contract. I also don't really use it that much because i switched to and iPhone, and want to give it a purpose, but I also might have to switch back.
Thanks in advance.
Yours is a good question which is whether or not the carrier can tell you've rooted it and then what negative implications can occur...
I don't know the answer, but it's a good question to ask.
As an important aside, at least according to this thread, you need to look at your bootloader version, which you didn't report in the original post - but which is necessary to know if you even can root your device.
How to root A32 5G
By way of example, here's my bootloader version, which, at 8, is greater than 5 (6 or above can't be rooted apparently).
Settings > About phone > Software information > Baseband version = A326USQS8BVJ1
But back to your question, it's a good one to ask whether the carrier can tell you've rooted your phone. I asked it just now here to see if we can get a general answer to your question.
Can a cellular carrier tell if you've rooted your phone and if so, what are the implications (contract terms, warranty, etc.) and can you then unroot?
Hi, guys - I've been a OnePlus fan since they first started selling phones, but stopped at the OP7P. IN the past, I rooted my phones as soon as they came out of the box.
I decided to switch back to Samsung after all these years. I live in the US, and purchased a new global SM-S908E-D/S so that I could continue having a rooted phone.
I was going to try out my global S22 Ultra for a week or so before rooting to make sure that I have good coverage for my connection to AT&T. I saw that the global S22 Ultra has many of the AT&T 4G/5G bands that the US version supports, but there are differences. If I don't have good coverage due to the channel differences, I will look into returning the phone.
So, I have a few quick questions:
I know that I will lose all my data once I unlock the bootloader, but can I configure my phone normally and take all Samsung updates before unlocking the bootloader and rooting the phone? On my previous Samsung devices, bootloader unlocking/rooting was patched/blocked by Samsung, so there was a limited opportunity to unlock the bootloader/root.
If I unlock the bootloader, is there a way to relock the bootloader so that it isn't visible that the phone was previously unlocked? I know the Samsung Knox aimed to always fail a security check if the bootloader was ever unlocked.
Is there a way to configure my global S22 Ultra to support all the US AT&T 4G/5G bands instead of a partial list?
Thanks!
¿GJ?
I know the feeling of coming back to a Samsung after experimenting with the open world,
1. Question isn't really clear - As I understood; Yes - You can use the phone, get OTA and configure until you decide to unlock it. Unlocking the bootloader will wipe all data.
2. You can relock the bootloader - but traces will always remain as Knox is a one way ticket. Once broken, Knox can never be sent back to 0x0. Even after relocking, Samsung Apps such as Health and Pay will not work.
3. So far, No confirmed method.
Thanks, @JazonX - That's what I was looking for.
The question for #1 was revolving around how in the earlier days of rooting, it was a cat & mouse chase to stay ahead of the manufacturers with rooting. Some devices I have owned (Amazon FireTV sticks, and my Samsung S4 Tablet, for example) would be rootable for a short period of time, where if you didn't unlock the bootloader and root immediately, you would get an update from Samsung that patched the hole and it was never rootable afterwards.
I was asking if the SM-S908E-D/S would always be rootable (maybe because of the EU?), so that I could use the phone as a normal device, accept all the Samsung updates, and not be concerned that a Samsung update would come along that permanently blocked the bootloader and rooting.
I could decide in a few weeks that the phone was good on AT&T, and then be able to root it at that point.
Unlocking the bootloader doesn't trip Knox. Rooting does.
There are a few "patched" Knox apps that you can use, shealth, private share and secure folder. These are included with beyondrom and Dr ketans rom.
@MRDOCA - Thanks, that's good to know.
I unlocked my bootloader, and I am attempting my first manual Firmware update (not rooting at this time).
I downloaded and ran Frija, which asks for my CSC. Looking into my phone's Software settings, I see that my CSC is CHO/CHO,CHO/CHO/CHO - Which appears to be in Chile. Even though I am in the US on the AT&T network, I'm assuming that I just use the CHO CSC in Frija and my phone will re-adapt to the AT&T network after my update?