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I'm due for a device upgrade on Aug 3rd. I really don't want to wait that long (who ever does?), so I called AT&T and sweet-talked the ATT lady (being nice pays off!) She said I'm not technically eligible yet, but it's close enough that she would put a note on my account saying that ATT CS authorized me to do an early upgrade for regular upgrade price. Yay!
I've settled on the HTC One X as my next device, and I found an awesome deal for it at a local AT&T reseller ($99 instead of the $199 most other places charge). The only problem is that apparently "AT&T 'Authorized Resellers' " don't have any access to the "account notes", and even if they did, they can't override an early upgrade. So I'm in a catch 22 - I could get it cheap at the reseller (but I'd have to wait until Aug 3), OR I could (apparently, with the note on my account) walk into AT&T "Official" Store TODAY and upgrade (but I'd have to pay the full $200 for the phone).
Any ideas on how I might swing the early upgrade at the awesome price? I want my cake, and I wanna EAT it TOO, darnit!! I called CS and asked if they could change the actual upgrade date on my account instead of just putting a note on it, but they said that's only ever done if it was entered incorrectly.
Just thought someone around here might be more familiar with AT&T and their procedures than I am (which is to say, NONE).
Thanks!
Hello,
Here are a few promos that i know of in regards to galaxy edge on Tmobile,
If they are universal to other carriers please post them on other forums as well.
Let me know if I missed any
Thank you,
CLICK HERE
......Buy a samsung s7 and add another line with another s7 (also s7 edge) "I hear" people are canceling one line and adding another to get this promo and it should work. I have called t-mobile 2 times and asked them if this was true. Both reps told me yes we are legally able to do that. the only drawback would be a change in phone number..... 770$
NOTE: you can most likely apply for 2 Gear VR headsets with 2 Years of Netflix.
CLICK HERE
....just sign up for samsung pay until 3/31/16 and make a purchase.... 30$
CLICK HERE
......after your s7 purchase keep the reciept and enter here the information for a free Gear VR Headset + 1 Year of Netflix.... 250$ estimate
NETFLIX:
OK so I originally pre-ordered only to be told that the Silver Edge was on endless back order and I might not receive it in time to redeem. So Friday I went to the store, cancelled the pre-order and bought one of the STACKS of silver Edges they had in stock. (Thanks for nothing T-Mobile pre-order supply chain).
Anyway, I went to the T-Mo site that same day per the flyer and registered for the Gear VR. The email I got back from Samsung says "Please allow approximately 4 - 6 weeks for review of your Offer Claim Submission"
However, T-Mobile sayst that A) It's 4-6 weeks for DELIVERY, not REVIEW, and B) that I should receive a netflix email after the confirmation email.
Does T-Mobile mean I have to wait 4-6 weeks for SAMSUNG to review my claim and THEN I'll get a Netflix email? OR should I have already gotten it? You only have until 4/30 to actually redeem the Netflix deal, so that could end up cutting it awfully close.
Do I need to call someone and complain? I find it hard to believe anyone at 611 will have clue #1 how to check the status of this since T-Mobile offloaded it to Samsung to handle.
Not feeling too positive about how any of this was handled so far.
They have completely outsourced the administration to Samsung for both the BOGO prepaid card and the VR and Netflix promos. I have talked at length with the outsourced call center that Samsung has used and they have no clue what is going on. Right now its just wait and see.
ipaq_101 said:
They have completely outsourced the administration to Samsung for both the BOGO prepaid card and the VR and Netflix promos. I have talked at length with the outsourced call center that Samsung has used and they have no clue what is going on. Right now its just wait and see.
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Click to collapse
Right now, somewhere, some attorney is prepping a class action hoping it all goes to crap. LOL
With redemption date deadlines instead of order date deadlines there's lots of room for tom foolery and gaming it from T-Mo and Samsung's end. Not a good feeling.
You. Will be approved for the gear vr and Netflix deal at the same time. The Netflix code will be sent in separate email. It's on the Samsung gear vr offer page
https://promos.samsungpromotions.com/info/checkstatus
I submitted 2 claims on Monday March 14 and, today March 16, they are showing as "Fulfillment Pending" - I hope that means the claims have been approved and I should be getting the Netflix codes via email and the Gear VRs within 4-6 weeks. By the way, if you have multiple e devices, there is a button to "Add Device" so you only need to enter personal information once. Each device requires IMEI and WiFI MAC (the phone must be turned on to get the MAC).
Submitted two on 3/14, currently have this status
Submission Approved. Preparing for Shipment. Shipping Date estimate: 4/30/2016
I got my approval it says expected shipping date 4.30.16
Sent from my SM-G935T using XDA Free mobile app
I checked the status of my tmobile bogo rebate and it states received please allow 8 weeks to process, so all we can do is sit and wait
Sent from my s7 edge
Wonder why tmobile is taking so long to give out the rebate cards
Just redeemed my Netflix credit.
viking2.0 said:
Wonder why tmobile is taking so long to give out the rebate cards
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Cuz you can't shut off the extra line until you get the rebate. That's lots more $ for Tmo.
Are there any offers available to buyers now?
Sent from my LG-D851 using XDA Free mobile app
Timeline & Status of T-Mobile S7 VR and BOGO Offers
I ordered two S7's on 3-12-16 from T-Mobile's website, one for a new line addition, the other as an upgrade....handsets received and used for first time on 3-15-16. Offers submitted same day.
T-Mobile S7 BOGO Rebate Card Offer
Offer Submitted: 3-15-16
Current BOGO Status: "Received 3-15-16" (See attached pic from today)
Samsung VR Offer (x2)
Offer Submitted: 3-15-16
Offer Approval Emails (x2) Received: 3-28-16 (Included NetFlix Codes)
Current VR Status: "...approved...currently in route" (See attached pic from today)
No tracking/shipment info yet...(Approval email stated estimated shipping date of 5-8-16)
Now, as I recall the last time I did a pre-paid rebate card offer from T-Mobile (for ETF reimbursement on five lines ported in ) it did take 4-6 weeks for the change from "Received" to "Approved", but then the cards were received in the mail in less than a week from the "Approved" status change...it seemed like they mailed them out the same day that the status change to "Approved". So, I imagine that will likely be the case here with the BOGO cards as well.
Cheers,
VegasRooted
I got a notice that I had qualified for the $30 Samsung Pay promo. I did not select a gift card right away, and now it seems to have disappeared.
I pre-ordered the AT&T LTE version on Nov 11, and now I still have not heard anything from them yet (No tracking number). I called them Wednesday and they said it is backordered and it may be shipped next week. How about your guys'?
cross2573875394 said:
I pre-ordered the AT&T LTE version on Nov 11, and now I still have not heard anything from them yet (No tracking number). I called them Wednesday and they said it is backordered and it may be shipped next week. How about your guys'?
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I got Mine at local AT&T store on the release day. They had two and I got one. I had the Gear S and this is a huge upgrade.
When I purchased mine, Samsung indicated it would be shipped in early December.
Sent telepathically
AstonsAndroid said:
I got Mine at local AT&T store on the release day. They had two and I got one. I had the Gear S and this is a huge upgrade.
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Did you get it with monthly plan or just the watch?
cross2573875394 said:
Did you get it with monthly plan or just the watch?
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I just activated it yesterday on a Go Phone (Pre-Paid AT&T account). It seems walking away from your charging phone is half of the fun.
My mobile accounts are Verizon and I couldn't activate it any better way.
AstonsAndroid said:
I just activated it yesterday on a Go Phone (Pre-Paid AT&T account). It seems walking away from your charging phone is half of the fun.
My mobile accounts are Verizon and I couldn't activate it any better way.
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That is a good way to use the LTE on the watch. My phone is on AT&T and I should've walked into the AT&T store instead of pre-ordering from Samsung.com.
AstonsAndroid said:
I just activated it yesterday on a Go Phone (Pre-Paid AT&T account). It seems walking away from your charging phone is half of the fun.
My mobile accounts are Verizon and I couldn't activate it any better way.
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Before I go back to my local store and try again, please confirm. You're not an AT&T customer but the store sold you a phone without requiring you to establish a line (or two) with them? Which plan did you put it on?
afblangley said:
Before I go back to my local store and try again, please confirm. You're not an AT&T customer but the store sold you a phone without requiring you to establish a line (or two) with them? Which plan did you put it on?
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Well Its not quite that simple. I had a Gear S with an AT&T SIM card already but no password for the company account. So they let me buy the Gear S3 for the full price without any transfer or new account. I'm sure the Guy said he could only sell to new or existing customers but gave me a break. I then went to https://www.att.com/GoPhoneWeb to activate prepaid. it took 10 minutes.
Maybe they would let you do the same?
Thank you for the thorough explanation.
I just called Samsung and they said the order is gonna be shipped on December 18 which is very very ridiculous because I pre-ordered it on Nov 11 and the watch was supposed to ship on Nov 18 and now it is been backordered for a month? This is stupid for Samsung. I am going to the local AT&T store to get the watch and cancel the order from Samsung.
Update: They lied.. I just received an email with a tracking number from Samsung saying that the order had just been shipped. Their customer service had no idea what they were talking about.
I originally ordered from Samsung on 11/6 for pre-order. Their site never updated the order with delivery details so I finally called them. The rep said it would ship out on 12/1 (it was 11/18 when I called). At that point I went to my local bestbuy and they had 2 in stock and for the Black-Friday price. Bought one. Went to call Samsung to cancel the order and low and behold, they said it had shipped two days prior and was due the next day. Cancelled the order and the delivery...now just waiting on my refund. I like this watch a lot.
They started to ship i got my shipping number but its showing label created
kylo77 said:
I originally ordered from Samsung on 11/6 for pre-order. Their site never updated the order with delivery details so I finally called them. The rep said it would ship out on 12/1 (it was 11/18 when I called). At that point I went to my local bestbuy and they had 2 in stock and for the Black-Friday price. Bought one. Went to call Samsung to cancel the order and low and behold, they said it had shipped two days prior and was due the next day. Cancelled the order and the delivery...now just waiting on my refund. I like this watch a lot.
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I would do the same if BB has the LTE version...
Anyone from the Black Friday sale receive their order from samsung.com? Or at least get an update to the "Preparing Order for Shipment" status?
EDIT: ordered Frontier model at 11pm PST (2am EST)
I ordered a classic S3 early on November 20, the day the sale went live ($50 off - so EPP price of $265) and it shipped on 11/25 (label created on 11/24).
I ordered a Frontier VERY early on Nov 20th (right after midnight). No update, not even a "Preparing order for shipment"........mine simply says "Boxed item".
I got mine today. They shipped it on Tuesday and it arrived today...
hsolo said:
I ordered a Frontier VERY early on Nov 20th (right after midnight). No update, not even a "Preparing order for shipment"........mine simply says "Boxed item".
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What time zone? I ordered my Frontier shortly after 4am Eastern on the 20th, and it's said "Preparing order for shipment" ever since (and still says it as of a few minutes ago).
Dodge DeBoulet said:
What time zone? I ordered my Frontier shortly after 4am Eastern on the 20th, and it's said "Preparing order for shipment" ever since (and still says it as of a few minutes ago).
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Eastern Time (Florida)
This is what it says.....
Product Name
Quantity
Samsung Gear S3 frontier
Boxed Shipment
1
hsolo said:
Eastern Time (Florida)
This is what it says.....
Product Name
Quantity
Samsung Gear S3 frontier
Boxed Shipment
1
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Wow, that's odd. I never saw "Boxed Shipment" as a status. I'd call Samsung and get the lowdown.
EDIT: I just received my shipping notification email a few minutes ago. It left Middletown, PA at 5pm yesterday and is supposed to be arriving today!
When I checked the status earlier this morning it still said "Preparing for Shipment" ...
Does anyone have any idea when the UK shipments will be going out? Has anyone preordered from Clove? I am US based and patiently waiting my shiny new S8+. It seems the US based orders have already started rolling out so hopefully we see some movement for the UK devices next week.
Xpost from S8+
Velrix said:
Does anyone have any idea when the UK shipments will be going out? Has anyone preordered from Clove? I am US based and patiently waiting my shiny new S8+. It seems the US based orders have already started rolling out so hopefully we see some movement for the UK devices next week.
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Clove-sold S8's aren't pre-orders. We've bought and paid for one when they receive stock. I'd imagine it'll be first come first serve from the stock they receive. The UK launch date is April 28 so I'd assume UK resellers will start receiving stock a week ahead. So ours could be shipped out some time next week potentially. But it all depends on when Clove receives stock (and how much) which could be as late as launch day (April 28). I hope I get it before my 14 day return is up for the AT&T S8+ I pre-ordered. Clove is pretty communicative so I'm sure they'll keep us updated.
BarryH_GEG said:
Clove-sold S8's aren't pre-orders. We've bought and paid for one when they receive stock. I'd imagine it'll be first come first serve from the stock they receive. The UK launch date is April 28 so I'd assume UK resellers will start receiving stock a week ahead. So ours could be shipped out some time next week potentially. But it all depends on when Clove receives stock (and how much) which could be as late as launch day (April 28). I hope I get it before my 14 day return is up for the AT&T S8+ I pre-ordered. Clove is pretty communicative so I'm sure they'll keep us updated.
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Good to know, thanks for the update. I know it's technically not a preorder as it deducted the payment immediately however wasn't sure about stock levels or shipment dates. I've seen a lot of rumors around items being sent around the 19th I'm the UK.
A few retailers and some networks in the UK are offering the phone 8 days earlier than the official release date of 28th April. The 28th is when all places will have stock, which also applies to places like Amazon UK. The 8 day thing is just an irritating marketing ploy which favours some places who probably agree to promote the brand over another.
gavinfabl said:
A few retailers and some networks in the UK are offering the phone 8 days earlier than the official release date of 28th April. The 28th is when all places will have stock, which also applies to places like Amazon UK. The 8 day thing is just an irritating marketing ploy which favours some places who probably agree to promote the brand over another.
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The big resellers and wireless carriers that have deep relationships with Samsung will mostly abide by the rules Samsung applies. Others will be a bit more renegade. The problem with shipping them early is Samsung's support won't be fully prepared to deal with inquiries. Samsung's UK site doesn't even have the manual available yet.
BarryH_GEG said:
The big resellers and wireless carriers that have deep relationships with Samsung will mostly abide by the rules Samsung applies. Others will be a bit more renegade. The problem with shipping them early is Samsung's support won't be fully prepared to deal with inquiries. Samsung's UK site doesn't even have the manual available yet.
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That is true. Anyway, Clove is one of my preferred companies and I have used them for about 10 years now.
First time using clove and seems like so far the experience is good. If it is, I will stick to them as they have the phone even cheaper than the US options which isn't bad for some of the software trades off. Regardless, seems like we won't be getting ours until the first week of may. They need to get the stock, then open to make the 5 minute call. Then close it back and ship it out to us. Im expecting mine the week of may 5th
Sent from my ZTE A2017U using Tapatalk
osmosizzz said:
First time using clove and seems like so far the experience is good. If it is, I will stick to them as they have the phone even cheaper than the US options which isn't bad for some of the software trades off. Regardless, seems like we won't be getting ours until the first week of may. They need to get the stock, then open to make the 5 minute call. Then close it back and ship it out to us. Im expecting mine the week of may 5th
Sent from my ZTE A2017U using Tapatalk
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Used Clove quite a few times in the past and they always been good
I hope it'll arrive before Best Buy sells them unlocked for $725 / $825!
st3rv said:
I hope it'll arrive before Best Buy sells them unlocked for $725 / $825!
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The "U" versions of the S7-series Samsung sold weren't all they were cracked up to be. Devs sniffing around in the code found that the ROM was really the T-Mobile version with T-Mobile's proprietary stuff stripped out. But T-Mobile was referenced numerous times in the code. Samsung also totally neglected them update wise. AT&T got nougat out before Samsung did for the U's. It's still not out. So basically you'll be getting a carrier phone with the carrier stuff removed or hidden and no updates. And still no HD Voice or NumberSync if you're on AT&T. You're better off going for a "real" unlocked "F" from a region that gets regular updates. Only downside of an F over a U is the lack of U.S. warranty support.
And I believe the F has Exynos and U Snapdragon... With the phones unusual requirement of a UK Sim to unlock, once the procedure has been completed, are we sure to get updates even while on a non-UK network?
st3rv said:
And I believe the F has Exynos and U Snapdragon... With the phones unusual requirement of a UK Sim to unlock, once the procedure has been completed, are we sure to get updates even while on a non-UK network?
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Yes we'll get the updates. When I have the international s7 edge from Singapore, I flashed firmwares from any country that got updates first via Odin.
Sent from my ZTE A2017U using Tapatalk
st3rv said:
And I believe the F has Exynos and U Snapdragon... With the phones unusual requirement of a UK Sim to unlock, once the procedure has been completed, are we sure to get updates even while on a non-UK network?
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Updates aren't carrier dependent, they're directly from Samsung. So any time BTU S8's get updated we'll get updated. I have a Singaporean NotePRO 12 that's 2 years old with an AT&T SIM in it that just received an update last week. It surprised me because Samsung disowns their devices after a year to 18 months.
Just a heads up, if you ordered from Clover Tech they are stating they don't expect any stock until the 28th. Kinda sucks as I pre-ordered from them being in the US and all I didnt have much of a choice for the Eyxnos variant anyways. Other suppliers in UK are already shipping but it looks like Clover is not a supplier such as Very, Samsung themselves and carriers.
It sucks but to be fair it is clearly stated on the product page. Looks like we will get it around may 4th. They are talks that Best Buy will carry the U version on the 9th but nothing official yet.
If the phone releases on the 28th in the UK, wouldn't shipment be he wet of the 4th? Think DHL will have it to us by end of week that week?
Sent from my ZTE A2017U using Tapatalk
OP and I are in the US and Clove expects to ship no earlier than friday the 28th, so we can't get it before early May. That's assuming it ships on the first day. They also have to unlock all international orders prior to shipping.
As stated above. Clove unfortunately won't have stock until the 28th and at that , the guy i spoke to used the word 'hopefully' so he didn't exactly fill me with confidence that he will definitely have stock on the 28th! I reckon we will have our phone in the first week of may at best and thats hoping clove receive enough stock otherwise some of us may not receive our phones until the following week
I already canceled my US bound order because i was afraid of having to return it to the UK due to the red tint screen. According to a Best Buy employee, they will sell the unlocked version late april or early may (BH photo has it as an overpriced preorder for early may delivery as well), so it will probably not make a big difference on the delivery date... I've also read on the best buy product Q&A (granted it is far from being an official source) that Samsung will update the unlocked version monthly instead of quarterly like on the S7.
st3rv said:
I already canceled my US bound order because i was afraid of having to return it to the UK due to the red tint screen. According to a Best Buy employee, they will sell the unlocked version late april or early may (BH photo has it as an overpriced preorder for early may delivery as well), so it will probably not make a big difference on the delivery date... I've also read on the best buy product Q&A (granted it is far from being an official source) that Samsung will update the unlocked version monthly instead of quarterly like on the S7.
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I am on the verge of having mine canceled from Clove.
They recently e-mailed my wife, whom paid for the phone as a birthday gift, stating that they'd need further verification when she already went through some to actually charge the card on a UK based website to begin with (obviously not Clove's fault, but it was an annoyance nonetheless). They e-mailed her stating that they need a specific authorisation code from the card issuer, as there's a unique one for every transaction, to continue the order. With the phone releasing 2 days from now, it stands to reason that I will not be receiving the phone any time soon since they've started this b.s. My wife's gone through her bank and they have no authorisation code to give her, and only told her to tell Clove that they can contact them if they need any further verification. The card has already been charged, and it appears on a statement too.. why wait until 2 days before the phone releases to send an e-mail stating that they need further proof? Sounds like bull**** they've conjured up because they don't have the supply for the amount of preorders they received.
Complete bollocks I reckon. If they don't reply back and nothing happens in 2 days, I'm going to get my wife to cancel it and buy it somewhere else. This sort of shotty/shady business is distasteful.
Has anyone been successful at purchasing the Immersive Gear VR bundle for $99 when registering for the Free Gear VR on Samsung.com ?
Seems like nobody can purchase this bundle when registering.
hopefully they aren't opening up the promotion till Friday if/when i get my phone
I did. The first time I went to do it, it said I couldnt charge it to the payment plan. Few days later I tried it again and everything went through. I completed my order April 12
Not yet my wife and I are having problems. They're asking for the work Mac # and the ieim # when she puts them in it says not matching, and they do. So we're going to call tomorrow.
Sent from my SM-G955U using XDA-Developers Legacy app
rkerrddd said:
Not yet my wife and I are having problems. They're asking for the work Mac # and the ieim # when she puts them in it says not matching, and they do. So we're going to call tomorrow.
Sent from my SM-G955U using XDA-Developers Legacy app
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trying using the shop samsung app, it was a LOT faster for me. that said i didn't opt to purchase the bundle myself and went for the free gear vr. When using the shop samsung app (available on the play store), it gets the mac and imei automagically.
I got mine Immersive bundle ordered today.
I got mine to work. Registered through the Shop Samsung app, then a few hours later they e-mailed me saying my registration was approved. In that e-mail there's a link that will take you to the store where you can buy it.
I posted in the accessory section a big thread about it.
basically, you have to wait for approval, regardless of what the website says. Can take 24 hours. I got mine 23 hours after registering. Even though their website said I was approved immediately and gave me a buy now button. Per the rep I spoke with, that button was only supposed to work for people who purchased from Samsung themselves.
I selected the $99 bundle at last night. I've been in a pending review status since then. I finally received a confirmation email 18hrs later.. "Please allow approximately 2 weeks for review, then you will receive an email with next steps."
xenx said:
I selected the $99 bundle at last night. I've been in a pending review status since then. I finally received a confirmation email 18hrs later.. "Please allow approximately 2 weeks for review, then you will receive an email with next steps."
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Did you buy via walmart or sams club? They had really specific instructions for those places to get approved quickly.
nosympathy said:
Did you buy via walmart or sams club? They had really specific instructions for those places to get approved quickly.
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Best Buy... and I registered via the app.
I am having the same issue
I pre-ordered mines straight from Sprint. Registered for the bundle yesterday (2017/04/19), got my confirmation email and link to order the bundle just a couple hours ago, and was able to purchase it with no problems. $99+Free shipping ($14 waived). Be sure you log into your Samsung account or it'll show up as a $500 bundle instead of $99.
I did. Received email to pay and paid thru pay pal.
I still haven't received my email to pay, however I received email that? Submission have been approved
TechBSwift said:
I still haven't received my email to pay, however I received email that? Submission have been approved
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You'll get another email that will be the confirmation email and it will have the link in it to purchase! I just received mine about an hour ago!
I've been given the run around I did mine with the app and still do t have anything. That was on the 19th. I received a email saying it could take up to two weeks for review
Sold out what BS how could i have ordered it faster? i got the phone the minute they opened the doors at Best bBuy but the jerks started the pro mo early hence sold out by the time i got home with phone so very mad right now
rdcrds said:
Sold out what BS how could i have ordered it faster? i got the phone the minute they opened the doors at Best bBuy but the jerks started the pro mo early hence sold out by the time i got home with phone so very mad right now
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Yeah, this is BS especially for those on the West Coast. They should have not let you register until the 22nd to level the playing field.
Yep. Was a little nervous after reading this thread but everything went smooth. All done via Samsung's site. Even received the 1,000 points for activating Samsung Pay. Well..it's now 900 since I keep buying the scratch off chances to win more points. LOL 0 for 10. 900 more points to go!