Hello there.
I purchased my G4 in June or so of last year, and can't seem to get it to work with OTA updates. Phone is currently on 5.1, Kernal 3.19.49, Build LMY47D, Software version H81010e, Security software version MDF v1.1 Release 4. I have never attempted to flash or modify the phone, so it's been bone stock since the day I bought it.
I was out of the country and away from OTA updates from October 2015-March 2016, and since returning I havn't been able to get OTA to register an update is available using either the "Check for Updates" in Android, or LG Bridge on Windows. I didn't really put too much thought into it because of all the issues MM has/had, but now that Wi-Fi calling is available I'd really like to be able to update.
What would my best options be for getting the phone current and up to date with AT&T? I'd really like to avoid dealing with their repair services unless there is a good reason to go that route.
Thanks!
Update
Just in case someone finds this down the road with a similar problem, here's what I did.
http://forum.xda-developers.com/att-g4/general/att-h810-to-stock-guide-tot-method-t3248532
I followed that guide and manually updated from software version H81010e to software version H81010o. As soon as the software was updated, I checked for updates in settings as per usual and it immediately recognized and downloaded the OTA update from AT&T. Seems getting behind on software updates while out of country was preventing me from downloading new versions of Android.
Hey
Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Just got mine
You are not tricking it into checking with Google...The update comes from Moto servers. However the sim can cause the imei controlled rollout to not work correctly on some handsets thus removing the sim allows the phone to get back.in line so to speak.
nothing in eu yet
iks8 said:
nothing in eu yet
Click to expand...
Click to collapse
As far we know so far, this is for the XT1575 only... just the December 2016 security update to 6.0, very minor update. Started rolling our about a week ago... a big push seemed to happen on the 14th and 15th with many users receiving it those days.
autosurgeon said:
You are not tricking it into checking with Google...The update comes from Moto servers. However the sim can cause the imei controlled rollout to not work correctly on some handsets thus removing the sim allows the phone to get back.in line so to speak.
Click to expand...
Click to collapse
Edited/fixed
it has been rolled out worldwide... its been like (3weeks ) since i updated it...
Got mine yesterday
Is there any way to update without wifi? I have unlimited data through Cricket Wireless but the system will only let me do it over wifi.
Firefishe said:
Is there any way to update without wifi? I have unlimited data through Cricket Wireless but the system will only let me do it over wifi.
Click to expand...
Click to collapse
No, WiFi is required to get a Moto OTA.
Who the hell cares? This should have been the 7.x update! Too little too late Lenovo.
strafer69 said:
Who the hell cares? This should have been the 7.x update! Too little too late Lenovo.
Click to expand...
Click to collapse
Exactly! There's absolutely no excuse why the Pure hasn't been updated to Nougat especially since the phone uses a damn near vanilla Android! HTC 10 & LG G5 had theirs for over 2 months now & some Samsung S7/S7E has been getting theirs over the past few weeks. My wife regrets buying this phone now over the Nexus 6P last year & now can't wait to dump this phone for the upcoming Galaxy S8+.
Sent from my SM-G935P using Tapatalk
We should all agree that Pure program by GG is a fail. GG initiated it with HTC, Moto... with Pure Edition and commit that they would be upgraded just after Nexus lines
You guys are missing the point.
Nougat 7.1 came out in December. In order to have a smooth update to 7.1, you need the pre requisites which is the security update
piscesjoey said:
Exactly! There's absolutely no excuse why the Pure hasn't been updated to Nougat especially since the phone uses a damn near vanilla Android! HTC 10 & LG G5 had theirs for over 2 months now & some Samsung S7/S7E has been getting theirs over the past few weeks. My wife regrets buying this phone now over the Nexus 6P last year & now can't wait to dump this phone for the upcoming Galaxy S8+.
Click to expand...
Click to collapse
I understand your sentiment regarding the near vanilla, and I'm surprised Google didn't commit Lenovo to keeping the pure/style updated. Lenovo has given over to "standard business practices", which unfortunately means that the manufactures focus on updating their newest flagships first (Moto Z line, G5, GS7, HTC 10). This is nothing new and has been this way for a while. Once again, the rule applies: if you want the latest and greatest Android updates upon release buy a Google phone (Pixel). Aside from that I expect very little. If I want the latest and greatest, I turn to XDA and other sources for custom ROMs (which is nothing new for me).
_litz said:
Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Click to expand...
Click to collapse
thanks for this, it was driving me crazy that I kept getting promoted to do this, but the update doesn't work with twrp and/or unlocked bootloader. How did you extract the update to sideload it?
---------- Post added at 11:56 PM ---------- Previous post was at 11:56 PM ----------
_litz said:
Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Click to expand...
Click to collapse
thanks for this, it was driving me crazy that I kept getting prompted to do this, but the update doesn't work with twrp and/or unlocked bootloader. How did you extract the update to sideload it?
It'll be another 2-3 months to even get 7.0 and than no more updates. That's why **** motorola/lenovo nobody buy the G6 or G6 plus so they finally go out of business!
Sent from my XT1575 using XDA-Developers Legacy app
you don't extract it to sideload it ... you need to make sure you have original partitions (this will NOT apply to a modified system or boot), and then restore the factory recovery. Factory recovery has a sideload from ADB option.
If you have modified enough, you may have to backtrack to the last full system image (may 2016, I think it was), then do the sept update, followed by the dec update.
Those are available in other threads on XDA.
Guys there is any chance of volte update because jio expanding their services to next one year
Can it is possible that after nought update it is possible
_litz said:
you don't extract it to sideload it ... you need to make sure you have original partitions (this will NOT apply to a modified system or boot), and then restore the factory recovery. Factory recovery has a sideload from ADB option.
If you have modified enough, you may have to backtrack to the last full system image (may 2016, I think it was), then do the sept update, followed by the dec update.
Those are available in other threads on XDA.
Click to expand...
Click to collapse
why is it so difficult to apply a few security patches. at this point i'll wait for nougut. I've been eyeing a few of the nougut roms, but I see comments about stability and features not working.
do we need to relock the bootloader too? or just no root, stock partitions, and stock recovery?
Hi everyone.
I just bought a Pixel 4a and I enrolled in Android 12 Beta version updates and I got on Android 12 Beta, but then I decided to get back to Android 11. I did the flashing with the flashing tools website and then when the phone started and I got connected to the internet right at the beginning of the setup it says that I need to update my phone (I downloaded the latest factory image for September and flashed it on my phone) it says "Your phone needs to download an update and restart. Size 1617.2MB" when I click Next it gets to updating screen but it gets stuck there no matter how long I wait. I though maybe it is because I did it through the website so I did it manually using this tutorial but I have the same problem.
When I continue without a connection to the internet I can get passed this process and start the phone but when I check for the updates same thing happens.
Did I just broke my phone and I won't be able to get the OTA updates anymore?
no no no... You only have to unsubscribe from the website "android beta 12". Afterwards it will no longer ask for an update and everything will return to normal
I just got this phone, however I realized it was running on Android 11, not there recent Android 12 that came out. I checked and it's still saying it's updated but it isn't. The CSC code is TMK/TMK/VZW. The base version is G975USQU5GUCH, which is a Verizon/Comcast update. What should I do? The phone boots up with the Metro By T-Mobile logo, which is right but it doesn't receive updates.
Updates are patches for already installed Android, in your case Android 11. Updates get rolled out by OEM if they deem it necessary.
I have a small idea on what might be happening
The phone was using a software the carrier never used so when it became from what it was to TMK, they can't find updates to configure it. Is it possible to flash the next update with the correct CSC and it will configure it right?
Also the update screen is different