Hi guys, I have a issue with proximity sensor, it happend from 4.4.2 and now i'm in 4.4.4 and still facing with it.
At the first time I think that is my app problem, so I don't care at all. But today, I found it (maybe to late) happend with all thing include call and the test in hidden menu.
This is the way how I made it:
1. cover the proximity sensor
2. start the call
-> screen go off
3. un-cover the proximity sensor
-> screen not turn on even the call ended. All thing you can do is press Power button twice
If this only happend with call, ok, I can accept it like a feature.
But when I try reproduce the issue in *#*#7378423#*#* - Service tests - Proximity Swich test, the result show that the proximity sensor cannotchange state and always "Detected".
So idk the problem is my phone or sony firmware, anyone can confirm that? I did some searching but can't find anything.
Thank you.
i think the problem is in proximity sensor because as u say it happend in 4.4.2 and 4.4.4, and i've use both firmware and i dont face any problem like that, and u can check if u have ur screen guard on ur proximity sensor, because it happens with me once i put my screen guard on proximity sensor thinking nothing will be wrong because screen guard is transparent but that my proximity sensor becomes like what u say, always detect, check it
It's not the problem of sensor, this problem is in firmware. I am facing the same problem and my frd too.
ChetanLokhande said:
It's not the problem of sensor, this problem is in firmware. I am facing the same problem and my frd too.
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i never face this problem,
which kernel you are using, i am using vinays nitrogen kernel, does this problem occur on stock ?
Hello there!
I have the problem since I put matte screen protector on my phone. Everytime I call/answering call screen goes black. Maybe it needs calibrating proximity sensor or something like, but I don't know how.
I would be very grateful if you could suggest me some way to fix this problem.
Thanks
Some screen protectors just mess with the proximity sensor, remove them and verify the sensors operation... If it fixes the problem, contact the manufacturer/retailer and request a refund, a screen protector designed for the device should not interfere with any sensor's operations.
There is no way to calibrate the sensor I am aware of.
Sensors Test app by Ettore Zaffaroni is a handy tool to check proximity sensor and others. It detects 3 levels of proximity, less than 1 cm, between 1 and 3 cm, beyond 3 cm on Moto G 3th. The proximity sensor on this model is right between the ear speaker and the front facing camera.
Thank you both for the answer.
The protector I'm using currently is custom cut (cause there was no other option for my phone in my region). It covers sensor and hence the problem comes. When putting on I didn't think there would form this kind of obstacle. The Clear one that I had purchased from amazon and used before was cut nicely and didn't cover sensor.
Lately I was searching some tools for calibrating and came up with an app named Proximity sensor restore/repair by Mobile Direction. As it says it only repairs the software problem not hardware. I gave it a try and for now sensor works. Though, I don't know if it will be permanent solution.
Alternative is to cut there too where proximity sensor is located, cause I don't want to remove the protector yet.
Oh no ! here it comes again! I had a long standing issue on Moto G Osprey with screen going blank when making or receiving a call . WIth AospExtended ROM 26/09 version it was resolved . In mean time I spent 1 year tried to resolve teh issue by installing stock motoroal firmwayre, proximity sensor disabling via exposed module, proximity sensor caliberation etc and nothing worked . But with 26/09 build thsi was resolved and my screen was working on 90% of calls and on 10 % dialler or call accepting option was not apearing but status bar was visible where on Andropid Nougat roms and Marshmellow Roms it was 90% of calls were made received with blank screen and then rubbing over sensor to wake up screen .
After the Alpha build 30/09 this has came back again . I have checked again on 26/09 build and issue is not there . Can anyone suggest why I am having this issue with new build or what changes been made into new build which can cause this issue ? I understand only few people have this issue and even on Lenovo forums there is no solution to it
Proximity sensor Complete solution 101%
I have also same problem and All osprey custom ROM last update has this problem.
But guys u can use cypheros 4.1.2 there is no problem with proximity sensor it's same stable as AEX 4.6
get.cypheros.co
Hi guys! I have a problem with the proximity sensor: when i put the telephone near my hear ( when i make a phone call or for WhatsApp audios) the screen doesnt turn off. I've already tried the test (hardware test or proximity sensor): It doesnt show any functional signal and the needle doesnt swing. I'm Pretty sure the telephone didnt get hit, so i cant understand why this is happening. Is There anyone with the same problem? Do you have any suggestion?
I have the exact same problem, so if anyone can help, pls do so.
thanks,
Guys!
Do you experience proximity sensor issues while answering calls on OP7P?
For me while I'm on calls. The display comes on and gets disturbed and get pressed by my ears all the time.
Also any idea of where the proximity sensor is located on OP7P?
Thanks ?
Yes, I'm having the same issues. While I'm on calls I often activate the notifications pulldown. It would be nice to know how to fix this.
If you pull down the notification shade, the sensor is located just above the fifth icon on the first row. IE behind the screen.
If you pull the shade all the way down it is above and between the third and fourth icons. Easiest way to describe it. Put your thumb over that area with auto brightness on to watch the slider move.
Annoying while on a call that the screen comes on.
I'm experiencing the exact same issue with the caller app.
I also tried to make a flip cover to turn screen on or off with a proximity sensor detection app and it didn't work either.
I search a little in engineer mode (*#808#) and found that there is multiple proximity sensor, the IR sensor work quite well but it doesn't seem to be the default one.
The default one seems to be the ultrasonic sensor which works really bad.
There is also a "TP" proximity sensor which seems to be a near field detection which seems to work if I move my hand near the screen.
The sad thing is that in dedicated app to use or test proximity sensor (and in antutu or else) only one proximity sensor is listed (The ultrasonic one I guess) so you cannot switch to use the one which is working well.
Isn't this in the wrong place? Shouldn't it be in the Questions and Answers section?
Mods?
Probably just here looking for a mod to improve the situation
Actually I was going to open a new thread in Q&A when I found this one with the same subject and problem.
Do you think I need to open a new thread?
Is any of you experiencing the same issue as I described in my answer?
did anyone calibrate the proximity sensor using *#808# first? That seems to fix double tap to wake for some people
I tried to with no luck but as I explain in my first message the IR sensor is only used when screen is off (that's why it could help with double tap to wake)
But when screen is on another or couple another sensors are used and you can't calibrate them.
I think ultrasonic sensor is used when screen is on.
Do someone tested proximity sensor with any app on the play store? (Like proximity sensor test)
Put it on a table and check if it's working, mine is absolutely not. If I hold it like I was about to phone it works a little but it's not impressive.
Since I got 9.5.7 (EU version) earlier this evening screen turn off when I make a call.
I'm having this issue since 9.5.8... It's very annoying and I'm really disappointed, I often turn on airplane mode during a call... I tried to calibrate but it doesn't work.
I'm very very frustrated
schmeggy929 said:
did anyone calibrate the proximity sensor using *#808# first? That seems to fix double tap to wake for some people
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When I click on proximity test it says it needs calibration how do I do that cause otherwise I can not test my proximity sensor cause when I click on it nothing happens
I am on 9.5.8
dallasnights said:
When I click on proximity test it says it needs calibration how do I do that cause otherwise I can not test my proximity sensor cause when I click on it nothing happens
I am on 9.5.8
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This...
I've been having issues with phone calls but more so with pocket issues.. When I had the 6t pocket mode kept the phone neutral but this phone doesn't seem to have an accurate prox sensor.. Is there a way to activate a pocket mode?
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Happening to me too, approached oneplus via live chat about this issue and at one point they said to wipe and reset my phone even if I told them the sensor is working but seems badly calibrated. Will try the wipe & reset and if it's not working I am returning my phone.
Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out
pinzarualex said:
Happening to me too, approached oneplus via live chat about this issue and at one point they said to wipe and reset my phone even if I told them the sensor is working but seems badly calibrated. Will try the wipe & reset and if it's not working I am returning my phone.
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Click to collapse
Let us know if it's going to fix the issue wiping and resetting everything please!!!
Jaco2k said:
Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out
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But I have had this issue since release.. Do you a link to this information? If that's the case maybe someone can look into the firmware and see if it's minor tweak that can fix it?
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Jack_Sparrow_ said:
Let us know if it's going to fix the issue wiping and resetting everything please!!!
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Click to collapse
Of course it didn't fix anything...
Jaco2k said:
Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out
Click to expand...
Click to collapse
This has been an issue since the release. Do you have a link to where you read this information? If it is the firmware maybe someone can look into the settings and see if needs a tweak..
Sent from my [device_name] using XDA-Developers Legacy app
j0hnee said:
This has been an issue since the release. Do you have a link to where you read this information? If it is the firmware maybe someone can look into the settings and see if needs a tweak..
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have reported this to Funk wizard on the OOS support thread and he said he cannot reproduce it anymore on the latest test build, so... We have to wait for next firmware release and see if that is indeed the case
My proximity sensor is not working while i am in a call. The screen remains black even after i take the phone one my ear. The sensor was perfectly working before one ui 2.1 update. Since i updated proximity sensor is not working anymore. I have already performed a factory reset but still no luck:crying:. Is anyone facing the same issue? If so what is the solution. Please advice.