So this morning i unplugged my phone, fully charged, and used a flashlight app. Then all of the sudden my phone just went black and i have not been able to get it to do anything for over an hour and a half now. No matter what i do it will not turn on. Ive tried to power button/rockers combo to get it to turn on, nothing, Ive tried the little button in the sd card compartment, nothing.... Anyone else have this issue? I cannot find anything on the Z3 for this, only stuff for the older models... Thanks.
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
nobby00900 said:
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
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Nothing... I cant get the phone to do anything at all. I really do not understand.
I can't help then mate other than suggesting taking it back to where you got it from or sending it to Sony. Hopefully somebody else can help you out to save you the hassle
Planeck said:
Nothing... I cant get the phone to do anything at all. I really do not understand.
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Did you hold the buttons in for ages; literally 20 or 30 seconds?
poldie said:
Did you hold the buttons in for ages; literally 20 or 30 seconds?
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Over a minute, still nothing
Planeck said:
Over a minute, still nothing
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Hello, my girlfriend have the same problem in his Xperia Z3. When she works his phone lying on the desk. She want call to me and the power/lock button don't work. She call to me from other mobile phone and she describe problem. After 10 seconds search in google I find a way to restart phone. She pressed little yellow switch under nano Sim/micro SD plug. Phone power down and never give up. Power button is dead, combinations : vol+ and power , vol- and power, vol+ and vol- and power also didn't work. When I plug the USB cable the charging will start normally. In screen I have a big battery icon with animation.
Maybe someone have similar problem with Z3 and know a solution??
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
That is not normal and even if you could get it back from that sort of failure, you don't want this device unless it is fixed or replaced.
abhinav.tella said:
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
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Still nothing. Power/unlock button is dead. Today I go to sell point (T-mobile Poland ) and leave for warranty repair. I used Xperia Z3 for 2 weeks
If you are within 14 days TMO should give you a brand new device.
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
abhinav.tella said:
If you are within 14 days TMO should give you a brand new device.
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acpg100 said:
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
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Hello,
Xperia Z3 back from repair few days ago. Message from service: hardware repair, updated soft, phone is 100% functionality and compatible with specification from producer.
Ive just received my z3 as replacement for g flex and its from Plus poland lol.
Sent from my Xperia Z3 using XDA Free mobile app
Just happened to me today- Xperia Z3 Compact
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Mines 'died' twice, both times the only way I could get it to turn back on was to connect to magnetic charger dock/cable
this is really works on me.. !!! try this one.....
anthgabb said:
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Click to expand...
Click to collapse
just do the no .3 ... and it works to me... thank u for posting this .. it helps me a lot.......
It's called the 'sudden death' bug and a small number of sony xperia phones die from it., including the Z3. It is more common in the Z3 Compact (I suffered from it and had to get it replaced). Just google sony Z3 sudden death.
Did the OP use a quick charger on his Z3? The reason I ask is that the repairer I sent my Z3C to originally said the motherboard was gone and needed to be replaced, possibly cased by current. I used to use a quick charger on my Z3C and wonder if it caused it as the phone worked perfectly for 6 weeks before dying.
There are several so called fixes and workarounds that work for some people, not all. Only a motherboard replacement fixes it properly.
Fix for Z3 not powering up / no charge LED
My Z3 would not power up and no charge LED when cable plugged in. Finally found this solution on Sonymobile support website which fixed my phone!
To force the device to restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") until the device has emitted three vibrations, and then release the OFF button. The device turns off automatically.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
If a forced restart procedure as described above doesn't succeed in turning on your device, you should try another kind of forced restart - the 2-minute restart procedure.
To force a 2-minute restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") for 120 seconds (ignoring any vibrations), and then release the OFF button.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
I had to hold the 'off' button for about 60 seconds before the phone vibrated and sprung into life - phew!
I bought mine with the broken screen so I don't know for sure what happened. Bid won for $37
The led light came on when plugged in, but no vibrations. The computer recognized it and installed as the D6633. Properties show the battery had charged to 29%, 60%, 99%.
But clicking into it just shows a blank page. No folders, drive volumes, or anything.
However if it is not hooked up to a charger or computer then as well as no vibration there is no lights either. Does get a little warm though.
Bought the new display and powerflex. Still wont turn on, no vibrations, and only shows led when plugged in.
Tried the volume up, down, power, all three, reset button in sim tray.
PC Companion can't work with it. It almost worked once but said if there was a google account and I did not have the info I would be facing the whole account lock fiasco....No thank you. Can't even get it to recognize it for that option properly anymore anyway.
Could easily connect it into fastboot mode, but getting it into flash mode took much much much more effort. But eventually I did and flashed an image with flash tool. Went fine. Flashed everything......NO CHANGE......
I'm guessing at this point maybe the board was more damaged than seems....Though it's weird how the computer recognizes it and can flash everything.
Or there is a damaged power IC, transistor, capacitor, or something.
I really hope Sony took care of this in the Z5 and it is no longer an issue in future devices. It was said in a few comments above that only a few people are affected....Yet there are endless searches and pages with a dramatic number of users facing it.
My SGS2-Skyrocket SHG-I727 will not power on at all.
The situation is that it was just sitting around on the charger and has been my backup phone for a while. (Been using S4 as primary phone for about a year and am not as pleased with it as the S2-Skyrocket due to the bootloader lock.)
Anyhow - I was wondering if this is likely to be a power button issue or not. All the other posts I have read seem to suggest that the power button issue results in a boot loop. But this unit just died totally. Doesn't seem to be charging anymore either. Wondering if I fried the main board and the power or what?
Any comments from those with experience with the unit completely dying and not powering on all of a sudden would be considered helpful.
read q31 from here http://forum.xda-developers.com/showthread.php?t=2176593
important > no signs of life=no vibrations and blank screen when hitting power button, plugging cable or when trying to enter dl mode
hardbricked=no signs of life=by a bad flash or hw failure
remove battery and leave it out, plug phone into pc or charger, in doing so phone should vibrate repeatedly(this assumes your vibrator was/is working), if it does not vibrate then its dead, how or why idk
Hey guys, So i was using my Samsung Galkaxy S6 one day when the screen went dead. Now it will not turn on or charge, I have tried using 3 different chargers and tried to use all of the button combinations to reset it and boot it into all the different modes. I have even tried to just let it charge for half a day but nothing. Does anyone know whats wrong with it, whether i can save it or if i'll have to get a replacement? I have emailed Samsung but they still haven't replied yet. It is running stock android not rooted and when i plug the charger in the device gets warm but will not turn on or show any signs of life
Cheers everyone x
Try POWER + VOLUME DOWN
CRiSTiANVASiLE said:
Try POWER + VOLUME DOWN
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Like i said in my post I have tried every button combination including Volume down + Power button. Thanks for the thought though
When you plug it into the computer does the computer see it ?
If yes, then your screen may need replacing. If No there maybe a problem on your motherboard.
Cosmic Blue said:
When you plug it into the computer does the computer see it ?
If yes, then your screen may need replacing. If No there maybe a problem on your motherboard.
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The computer does not recognise it either. What you said about the motherboard must be the problem then. Do you have any idea how the motherboard could have been damaged and whether it was a hardware failure or my fault?
Easy on the MB replacement! They're the most expensive thing on the phone. Try the USB port/daughter board 1st. About $6 on eBay. After that if no joy- have to swap in a power amplifier. Here's a link how to
https://www.youtube.com/watch?v=x__8r-UiCSo&feature=youtube_gdata_player
Not fun but might be necessary. I'll bet it's not your MB.
My S6 won't turn on.
When I connected it to usb it charge, and if i wait for screen off, when I pulse each of the volume or home button, the screen on. But when I pulse the power button, the screen won't turn on. It should turn on when I press this button??
I try to found if i have a hardware or software problem.
Thanks in advance.
barcia said:
My S6 won't turn on.
When I connected it to usb it charge, and if i wait for screen off, when I pulse each of the volume or home button, the screen on. But when I pulse the power button, the screen won't turn on. It should turn on when I press this button??
I try to found if i have a hardware or software problem.
Thanks in advance.
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Please provide a detailed explanation of the problem.
Does it turn on without the usb connected?
cooltt said:
Please provide a detailed explanation of the problem.
Does it turn on without the usb connected?
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No, if i don't connect the device to the PC, the screen not turn on with any button.
And when I connect the device to my Li nux, it detects a "SAMSUNG_device"
barcia said:
No, if i don't connect the device to the PC, the screen not turn on with any button.
And when I connect the device to my Li nux, it detects a "SAMSUNG_device"
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Also are you on stock, or custom sofware? Because if you are rooted and on a custom ROM, I am pretty sure that one of the "tweaks" causes the issue.
Sent from my SM-G925F using XDA Free mobile app
barcia said:
No, if i don't connect the device to the PC, the screen not turn on with any button.
And when I connect the device to my Li nux, it detects a "SAMSUNG_device"
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It sounds like the battery is not charging at all and is dead or damaged.
There are 2 power circuits, 1 from battery and 1 from charger. The charger circuit is to charge the battery but will also allow screen on.
The phone is damaged but you will need to take it for repair to find the problem. It could be anything.
N00BY0815 said:
Also are you on stock, or custom sofware? Because if you are rooted and on a custom ROM, I am pretty sure that one of the "tweaks" causes the issue.
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Stock
cooltt said:
It sounds like the battery is not charging at all and is dead or damaged.
There are 2 power circuits, 1 from battery and 1 from charger. The charger circuit is to charge the battery but will also allow screen on.
The phone is damaged but you will need to take it for repair to find the problem. It could be anything.
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But when I connect the device, the screen show a green battery icon with 100% charge.
barcia said:
But when I connect the device, the screen show a green battery icon with 100% charge.
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Can you boot into recovery?
cooltt said:
Can you boot into recovery?
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No, when I touch (or press for many seconds) vol or home button the screen only shows the battery icon. The power button not respond (I think that this can be the problem).
barcia said:
No, when I touch (or press for many seconds) vol or home button the screen only shows the battery icon. The power button not respond (I think that this can be the problem).
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Click to collapse
Si, you will have to open the phone to find out but it might also be the power circuit.
You will need to take it for repair.
Hi All,
I am having a bit of trouble with my Galaxy S6 device. I am unsure if this was the cause of my issue, though yesterday I had dropped my phone from a short distance. When I had picked my phone back up it was powered off and would not turn back on. This is not the first time my device has powered down from a fall, and this is not the first time I had difficulty rebooting my device.
My phone does not appear to be responsive to any attempts, nor does it indicate by LED that it is charging. When I dropped the device, I was just then taking it off the charger as the battery was at full/near full.
I have tried holding the power button, holding the power button and volume buttons, holding the power button and each of the volume buttons on their own, as well as holding the power button, volume down button, and the home button. I have not had any luck with any of these solutions, nor was the device responsive to any of these solutions.
When I plug the phone into its charger, the power brick does appear to be warm, though this may just be wishful thinking on my part. I have tried the power brick that came with the device as well as a third party power brick.
At this point I am going to try to get into recovery via ABD, but I am not confident that my device will even be recognized by my computer.
Many of my online accounts have an authenticator from my phone tied to them, I am desperate to get access to this again. Is there anything else that I have failed to try?
Many Thanks.
EDIT: I would also like to make note that I have taken very good care of my device and that there is no outward physical damage to the device. With this being said, is it possible that the drop could have rendered an issue with the internal components? Perhaps my device was still on and the screen just went out on me? Though would this also render the LED indicator inoperable as well? Perhaps the battery was jostled loose? Though in such as tightly packed unit, would this even be possible?