I have a problem with my pixel touch :( - Google Pixel 4a Questions & Answers

Guys, I have a problem with my pixel touch
it is not accepting more than one touch, it becomes impossible to type. I don't know what happened, cell phone never fell, I always took good care of it. And cell phone is still new, not even two months old.
Help me, what can I do?
I've re-installed the original rom, it seems to be a
problem in the hardware itself. I'm very upset and sad

Back to android 10 your problem will be solved.There are many people having the same problem as you.

update: I removed the film and the ringing is back to normal. I don't understand, this never happened to me.
I was using a hydrogel film. When I change the film, the touch works, but after a few hours it stops again. I've already tested it with more than 5 films. I've already put on glass film too, the same thing happened.
I really don't know what's going on. I don't like using the cell phone without film

0967894983 said:
Back to android 10 your problem will be solved.There are many people having the same problem as you.
Click to expand...
Click to collapse
I did as you asked. And for now everything is alright
Thanks

0967894983 said:
Back to android 10 your problem will be solved.There are many people having the same problem as you.
Click to expand...
Click to collapse
hello friend, do you have any other solution for this? it's very frustrating to get stuck on android 10.
today I already put the lineageOs to see if it would solve it, and it didn't do any good. So I put the android beta 12, and it didn't work either. How frustrating.
Can you tell me if this is a hardware or software issue?

My phone has the same problem as yours. I haven't found a fix yet except reverting back to android 10

0967894983 said:
My phone has the same problem as yours. I haven't found a fix yet except reverting back to android 10
Click to expand...
Click to collapse
hello friend.
Have you already tested if the problem is solved with a kernel?
I haven't done this test yet

rodrigo granemann said:
hello friend.
Have you already tested if the problem is solved with a kernel?
I haven't done this test yet
Click to expand...
Click to collapse
It was an idea that popped into my head a few days ago, but recently my phone needs constant use so I can't test it.

0967894983 said:
It was an idea that popped into my head a few days ago, but recently my phone needs constant use so I can't test it.
Click to expand...
Click to collapse
I will test and let you know

rodrigo granemann said:
I will test and let you know
Click to expand...
Click to collapse
Thanks, I'm waiting to hear from you

0967894983 said:
Thanks, I'm waiting to hear from you
Click to expand...
Click to collapse
Hello Friend. Tests the 3 kernels. Two were clean flashes and one dirty. None worked. It continued to give error in the touch.
I went to stock of the month February 2021 , April 2021 and October 2021 to see if it worked, and it didn't solve anything.I also tested the October 2020 build (android 11). It seems to be working fine, but when I went through a kernel it bootloops. Apparently it wasn't compatible.
So I'm going back to android 10. It's too tiring to waste time with this
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rodrigo granemann said:
Hello Friend. Tests the 3 kernels. Two were clean flashes and one dirty. None worked. It continued to give error in the touch.
I went to stock of the month February 2021 , April 2021 and October 2021 to see if it worked, and it didn't solve anything.I also tested the October 2020 build (android 11). It seems to be working fine, but when I went through a kernel it bootloops. Apparently it wasn't compatible.
So I'm going back to android 10. It's too tiring to waste time with this
View attachment 5427065
Click to expand...
Click to collapse
Thanks for your respond. It's really bad to get this information, I think android 12 version doesn't solve this problem either.

rodrigo granemann said:
update: I removed the film and the ringing is back to normal. I don't understand, this never happened to me.
I was using a hydrogel film. When I change the film, the touch works, but after a few hours it stops again. I've already tested it with more than 5 films. I've already put on glass film too, the same thing happened.
I really don't know what's going on. I don't like using the cell phone without film
Click to expand...
Click to collapse
Hi bro!
A few days ago, I used Gor screen protector and updated Android on October 10th. Multi-touch error no longer appears. I share this with you hope it helps you

0967894983 said:
Hi bro!
A few days ago, I used Gor screen protector and updated Android on October 10th. Multi-touch error no longer appears. I share this with you hope it helps you
Click to expand...
Click to collapse
Hello Friend. can you pass me where you bought it? I looked on amazon and didn't find it

rodrigo granemann said:
Hello Friend. can you pass me where you bought it? I looked on amazon and didn't find it
Click to expand...
Click to collapse
I'm Vietnamme,i don't user Amazon,in my country it was bought for $2 .

I have used Omoton glass screen protector since phone was new. Have never had problem with touch. Apply all updates as available. Now on Android 12 for a couple of days.

Related

[REQUEST] Touch screen calibration

Hi,
Just wondering if any devs will come across this thread since I was hoping that they can make somehow a touch screen calibration app for the z1 since it really has touch issues. You may refer to the thread found in the sony forums and youtube to see how worse is the issue.
Touch screen fails to recognize touches and its really annoying that it affects the daily use and you cant use your phone when gaming..
I really hope someone kind will help me out as this will also be a great help to other people who have the same exact problem.
Many thanks.
brapicoco said:
Hi,
Just wondering if any devs will come across this thread since I was hoping that they can make somehow a touch screen calibration app for the z1 since it really has touch issues. You may refer to the thread found in the sony forums and youtube to see how worse is the issue.
Touch screen fails to recognize touches and its really annoying that it affects the daily use and you cant use your phone when gaming..
I really hope someone kind will help me out as this will also be a great help to other people who have the same exact problem.
Many thanks.
Click to expand...
Click to collapse
Try 14.1.G.2.259, touch issue was fixed in my case.
RyokoN said:
Try 14.1.G.2.259, touch issue was fixed in my case.
Click to expand...
Click to collapse
is that stock rom? My phone is not rooted. I haven't heard of that firmware version yet.
EDIT: the update is only for telstra users only.. no update is found on PCC and SUS.
brapicoco said:
is that stock rom? My phone is not rooted. I haven't heard of that firmware version yet.
EDIT: the update is only for telstra users only.. no update is found on PCC and SUS.
Click to expand...
Click to collapse
You can download ftf on this thread:
http://forum.xda-developers.com/showthread.php?t=2469191
I made flashable zip for myself, but I think flashing 259's kernel is enough.
There are too many bloatwares... haha
RyokoN said:
You can download ftf on this thread:
http://forum.xda-developers.com/showthread.php?t=2469191
I made flashable zip for myself, but I think flashing 259's kernel is enough.
There are too many bloatware... haha
Click to expand...
Click to collapse
Is there a difference between your flashable zip and the one here in the forums? my model is c6903 LTE. will it affect my phone since I'm using what's designated in my country. Or if that did not solve the issue can I use SUS to revert back to my original firmware?
EDIT ADD: so you do have before the touch issue when using the phone during games and when its flat on a surface in which the phone stops registering touches?
brapicoco said:
Is there a difference between your flashable zip and the one here in the forums? my model is c6903 LTE. will it affect my phone since I'm using what's designated in my country. Or if that did not solve the issue can I use SUS to revert back to my original firmware?
EDIT ADD: so you do have before the touch issue when using the phone during games and when its flat on a surface in which the phone stops registering touches?
Click to expand...
Click to collapse
I just merged 259's system in flashable .257 zip.
You can uncheck all "Wipe:" and uncheck Kernel only and check all others in "Exclude:" to prevent overwriting your system or baseband.
I'm using C6903 UK LTE, I flashed my zip and kernel only and I can still use LTE on .259 with no problem.
Yes, you can always use SUS or Flashtool to reverting back.
My issue was during games.
RyokoN said:
I just merged 259's system in flashable .257 zip.
You can uncheck all "Wipe:" and uncheck Kernel only and check all others in "Exclude:" to prevent overwriting your system or baseband.
I'm using C6903 UK LTE, I flashed my zip and kernel only and I can still use LTE on .259 with no problem.
Yes, you can always use SUS or Flashtool to reverting back.
My issue was during games.
Click to expand...
Click to collapse
Thanks for the detailed explanation mate, I'll send a pm also to you later. I'll try what you have said by the time I got home. I hope it works. For the mean time, may I ask a favor? can you please try placing your z1 on a flat surface and try running the service test to see if the problem is really solved since the issue is very hard to replicate. Several tries/attempts are needed.
First try placing your phone on top of a paper, then on a pillow and last is on a flat table.
Sorry to trouble you but you really got my hopes up for my ****ty z1.
brapicoco said:
Thanks for the detailed explanation mate, I'll send a pm also to you later. I'll try what you have said by the time I got home. I hope it works. For the mean time, may I ask a favor? can you please try placing your z1 on a flat surface and try running the service test to see if the problem is really solved since the issue is very hard to replicate. Several tries/attempts are needed.
First try placing your phone on top of a paper, then on a pillow and last is on a flat table.
Sorry to trouble you but you really got my hopes up for my ****ty z1.
Click to expand...
Click to collapse
Services tests -> Touch Screen?
I did several times on a paper, pillow and flat table and I could write anything just as wanted.
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RyokoN said:
Services tests -> Touch Screen?
I did several times on a paper, pillow and flat table and I could write anything just as wanted.
Click to expand...
Click to collapse
Thanks mate, been waiting for your reply as I'm refreshing the page once in a while. Have you tried continuous lines or scribble since that triggers the problem when you're using the screen continuously without lifting your finger.
Sorry if I'm really bothering you but I really just have to confirm and once this fixed the problem, I can share your tip to the guys at the sony forum so that they will be freed from the touch screen curse. I really appreciate your help and effort.
brapicoco said:
Thanks mate, been waiting for your reply as I'm refreshing the page once in a while. Have you tried continuous lines or scribble since that triggers the problem when you're using the screen continuously without lifting your finger.
Sorry if I'm really bothering you but I really just have to confirm and once this fixed the problem, I can share your tip to the guys at the sony forum so that they will be freed from the touch screen curse. I really appreciate your help and effort.
Click to expand...
Click to collapse
Here's some example:
http://i.imgur.com/sgGNbvw.png
RyokoN said:
Here's some example:
http://i.imgur.com/sgGNbvw.png
Click to expand...
Click to collapse
Thanks dude, I've been trying to replicate the issue by swirling and swirling until the line is broken. I'm itching now to try to flash what you have told me and I hope it works.
Thank you very much for your time and effort. oh By the way, before you flash the .259 is the problem extreme or very persistent?
brapicoco said:
Thanks dude, I've been trying to replicate the issue by swirling and swirling until the line is broken. I'm itching now to try to flash what you have told me and I hope it works.
Thank you very much for your time and effort. oh By the way, before you flash the .259 is the problem extreme or very persistent?
Click to expand...
Click to collapse
Touch problem occurred frequently before flashing .259 and I often lost scores on game...:crying:
RyokoN said:
Touch problem occurred frequently before flashing .259 and I often lost scores on game...:crying:
Click to expand...
Click to collapse
Yep, that's my main gripe with the touch issue as it loses touch and returns again. I'll try what you have told me at home then if it works or not I'll get back to you.
I'll be holding on to what you have said that the touch problem is not there anymore since you flashed .259 :good:
users on .259 reported that their touchscreen issue was not solved even after updating to .259
Really sucks since my problem gets from worse to worse day by day
Mine
Sent from my C6903 using xda app-developers app
RyokoN said:
You can download ftf on this thread:
http://forum.xda-developers.com/showthread.php?t=2469191
I made flashable zip for myself, but I think flashing 259's kernel is enough.
There are too many bloatwares... haha
Click to expand...
Click to collapse
So your saying that flashing the 259 kernel alone would be enough to eradicate the touch screen issue? Don't really want to flash another rom but it is annoying.
dladz said:
So your saying that flashing the 259 kernel alone would be enough to eradicate the touch screen issue? Don't really want to flash another rom but it is annoying.
Click to expand...
Click to collapse
Well, sony service center claims that they have a calibration tool for their touchscreen
brapicoco said:
Well, sony service center claims that they have a calibration tool for their touchscreen
Click to expand...
Click to collapse
That sounds interesting, do you know where to acquire it from?
dladz said:
That sounds interesting, do you know where to acquire it from?
Click to expand...
Click to collapse
From Customer Support at service center, we had an email conversation. if this is the case then why did Sony not include this in the update?
brapicoco said:
From Customer Support at service center, we had an email conversation. if this is the case then why did Sony not include this in the update?
Click to expand...
Click to collapse
If you get it then put it out here, let the community benefit.
As for customer support, i emailed them about the bootloader issue with people who have a status of No and the response was just like i was speaking with a robot, i asked is there a way around it and that the previous response was neither helpful nor educational and I got another of the same responses, i've sent a third email asking if they just copy and paste an email from a list and if I don't get a human response with at least a glimmer of hope then i'll be boycotting Sony for life and i'll make sure everyone knows how poor their services are.
I've never asked them a question in my life, I did mention that and this is the response I get, lol forget that, I've learnt a few lessons from getting this phone, first one being never buy a sony again and second, always check if the bootloader is unlockable and not locked because of a networks request.

DOOGEE DG350 Smartphone

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Dear Friends,
Manufacturer Website:http://www.doogee.cc/en/gb/pro_details.asp?ID=134
Latest Rom:Download Firmware
Tools & Instructions
To solve Stock Camera shutter LAG- please install Lenovo Super Camera :
http://forum.xda-developers.com/showthread.php?t=2427015
Reserved for FW and Mods...
Xperia-Ray said:
Reserved for FW and Mods...
Click to expand...
Click to collapse
I just registered to reply to this as I came across the Doogee DG350 on focal price today and have bought one, after doing a Google search for reviews etc I came across your post. The 4.7 720p screen with the MTK6582 quad core and 1GB is what sets this apart from other handsets at this price, otherwise you would have to sacrifice resolution, screen size or CPU cores. Can't wait for it to arrive, even more so can't wait to see if you can manage to root it and try out some custom FW :good:
Doogee DG350, Doogee DG650 and Doogee DG2014 is a very good phone. http://www.doogeemobile.com/ This is DOOGEE Mobile official site?
EvangelineX said:
Doogee DG350, Doogee DG650 and Doogee DG2014 is a very good phone.
Click to expand...
Click to collapse
Yeah, I've been using the Doogee Pixels DG350 (Basically same as Umi X1 Pro if anyone was wondering) for 3 days now and am very impressed with it considering the very low price with no issues as of yet
Kasun117 said:
Yeah, I've been using the Doogee Pixels DG350 (Basically same as Umi X1 Pro if anyone was wondering) for 3 days now and am very impressed with it considering the very low price with no issues as of yet
Click to expand...
Click to collapse
Hi, i've read that someone noticed a kind of lag in the bottom part of the touchscreen. Can you please confirm it's all ok with the touchscreen ?
And .. what about the battery life ? is it good ?
Thank you
soulm4n said:
Hi, i've read that someone noticed a kind of lag in the bottom part of the touchscreen. Can you please confirm it's all ok with the touchscreen ?
And .. what about the battery life ? is it good ?
Thank you
Click to expand...
Click to collapse
yeah the touchscreen works fine, except I've noticed that when taking photos using the stock camera app that the onscreen shutter button only appears to work with a certain section of the button and if pressed elsewhere on the button it does not work (hence appearing to look like lag on the bottom part of the touchscreen), IMO this is not a problem with the touchscreen but with the camera app itself and hopefully future updates will fix this or you could use the volume button as the shutter or use a different camera app entirely though I havent tried any other camera apps as I just got used to pressing the shutter button in the right location or just used the volume button.
EDIT: the battery life seems to be fine so far however only been using for 3 days and today since the morning till now (9pm) the battery has gone done to 66% after some light use during the morning and wifi use (downloading GPS maps ~400mb) in the afternoon.
Hope this clears things up or maybe even made you even more confused
Good luck
Thank you for your review, I also thought that the lag was from the stock camera app and not the hardware- so I recommend to use the great Lenovo Super Camera:
http://forum.xda-developers.com/showthread.php?t=2427015
Xperia-Ray said:
Thank you for your review, I also thought that the lag was from the stock camera app and not the hardware- so I recommend to use the great Lenovo Super Camera:
http://forum.xda-developers.com/showthread.php?t=2427015
Click to expand...
Click to collapse
Hi,
Thanks for the app suggestion, will try it as soon as I get time to
Also I'm wondering if anyone has started to develop custom roms for the Doogee DG350 (or Umi X1 Pro) because that would be awesome as I'm keen to see if Kitkat would work on this. Realistically I guess I would have to wait for a larger user base before anyone would start developing custom roms but its worth a shot
Thanks,
Kasun
hi :] I want to buy it for my girlfriend...
but i'm still dunno what to chooze between newman n2 that sells in 99$ in pandawill site
or dg350...
I read a lot of problems with newman n2...
so i think i go with the dg350...only10$ more..
Kasun117 any other problems u face with the phone?
arielbgb said:
hi :] I want to buy it for my girlfriend...
but i'm still dunno what to chooze between newman n2 that sells in 99$ in pandawill site
or dg350...
I read a lot of problems with newman n2...
so i think i go with the dg350...only10$ more..
Kasun117 any other problems u face with the phone?
Click to expand...
Click to collapse
Hi Arielbgb,
I don't really have any experience with the Newman N2 but just checking the pandawill site specs, the phone appears to be have better specs (better back camera, 8gb rom compared with 4gb, etc) than the DG350 but if you do believe the Newman N2 might have problems you should probably ask the Pandawill site what their returns policy is just incase something goes wrong, the DG350 might have problems as well its pretty early on from release so you can't really tell till sometime has passed.
Also the Newman N2 appears to have better community dev support with some custom roms already available. Overall what type of phone you want is down to personal preference and if the N2 doesnt have any problems it looks like the better phone IMO but I guess the DG350 looks more stylistic however the N2 probably has cases that will improve the look, I probably would have got the N2 phone too if I had known about it before I purchased my DG350.
Hope this helps somewhat and goodluck with whatever phone you choose
EDIT: I haven't come across any other problems with my DG350
Kasun117 said:
Hope this clears things up or maybe even made you even more confused
Good luck
Click to expand...
Click to collapse
Yup .. now i'm pretty sure i'll buy this phone for my girlfriend .. thank you
soulm4n said:
Yup .. now i'm pretty sure i'll buy this phone for my girlfriend .. thank you
Click to expand...
Click to collapse
no problem, I'm glad to help & Hope all goes well
Kasun117 said:
no problem, I'm glad to help & Hope all goes well
Click to expand...
Click to collapse
One more question ... what about the GPS fix & precision ?
have you already tried that feature ?
soulm4n said:
One more question ... what about the GPS fix & precision ?
have you already tried that feature ?
Click to expand...
Click to collapse
I ordered this device and I am waiting yet. However, I was talking with other Doogee Dg350 users and:
No GPS problem if you root it and use mtkdroidtools.
Camera issue is known by Doogee and they are working on it to fix it.
Touchscreen seems to work better with another launcher as Nova, but the problem is still there. In addition, when the device is on a table, bottom touch doest not work properly.
There is a video issue. Every 8-10 seconds, the video has a strange behaviour. Something like black frames or similar.
Youtube video has lag. It is a "hardware decode" issue. If you install another app that allows you to change to "software decode", the problem is solved. For instance, Viral Youtube or MXPlayer.
Anyway, these all problems were sent to Doogee technical service.
Doogee from last year began to develop mobile phone, the quality of the mobile phone will have certain problems.
mabil said:
I ordered this device and I am waiting yet. However, I was talking with other Doogee Dg350 users and:
No GPS problem if you root it and use mtkdroidtools.
Camera issue is known by Doogee and they are working on it to fix it.
Touchscreen seems to work better with another launcher as Nova, but the problem is still there. In addition, when the device is on a table, bottom touch doest not work properly.
There is a video issue. Every 8-10 seconds, the video has a strange behaviour. Something like black frames or similar.
Youtube video has lag. It is a "hardware decode" issue. If you install another app that allows you to change to "software decode", the problem is solved. For instance, Viral Youtube or MXPlayer.
Anyway, these all problems were sent to Doogee technical service.
Click to expand...
Click to collapse
Thanks for the list of problems Mabil, I can confirm the video blackscreen issue and the youtube issue doesnt seem to be very apparent when using the official youtube app however using the browser version there is evident lag. So far I havent ran into any problems with the touchscreen itself, it maybe for some users only.
Also I'm wondering if there is any dedicated forum to the Doogee DG350/Umi X1 Pro or where you were talking to other DG350 users?
I would make sure that the GPS works on the N2, had the biggest disappointment with my newly bought K18.
After trying to contact Newman several times with no success I decided that I am done with them.
Worst GPS ever, I also ordered the Doodgee DG350, cant wait for it to arrive.
Its very similar to the Inew V3. So far I only read good stuff about it aaaaaand GPS works fine es well.
thanks for the help :]
I also read that the gps on newman n2 working very bad.
so I think i choose dg350 :] r u sure that the gps working well? maybe any screenshots on "gps test" from some1 who have it?
GPS Test for Doogee DG350
arielbgb said:
thanks for the help :]
I also read that the gps on newman n2 working very bad.
so I think i choose dg350 :] r u sure that the gps working well? maybe any screenshots on "gps test" from some1 who have it?
Click to expand...
Click to collapse
Hi,
Here are two screenshots from the GPS Test app.

[Q] Display issue?

Hello all,
In the morning, i bought my Xperia M2.
But i think, my display have an issue.
See: s29.postimg.org/4419dlghy/IMG_20141014_210421.jpg
(Sorry, the forum does not allow to link for beginners, so please copy and paste to your browser)
Guys, does your Xperia M2 have this light there?
I don't see anythings wrong?
Yeah, little thing, i mean the lights. (See red arrows)
XlseS said:
I don't see anythings wrong?
Click to expand...
Click to collapse
everybody have thi it's not an issue.
Really?
as long as it fits the screen perfectly then its fine
XlseS said:
as long as it fits the screen perfectly then its fine
Click to expand...
Click to collapse
? Sorry, i can't understand.
SMikeS said:
Really?
Click to expand...
Click to collapse
yes really .
Kzeran said:
yes really .
Click to expand...
Click to collapse
I can't believe Sony release a phone with this...
I never seen phone like that.
And i watched lots of Xperia M2 review video, and i didn't find any issue like mine.
Anyway, other guys have you got this light in your m2?
Kitkat firmware
SMikeS said:
I can't believe Sony release a phone with this...
I never seen phone like that.
And i watched lots of Xperia M2 review video, and i didn't find any issue like mine.
Anyway, other guys have you got this light in your m2?
Click to expand...
Click to collapse
can't find this light in picture-use with this firmware 18.3.C.0.40(sony xperia m2-single sim)
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It's not a software issue, but I'm confused Some people have this and some not.
Should i bring to Service?
Nope... Not all of M2s have this... Mine doesn't and like SMikeS said, on the reviews you find on Youtube, a lot of them don't have it....
A few of them came with this screen problem, where the internal light goes over the edge of the screen and reflects on the glass...
You can try to change the device, but as far as I know, it doesn't affect in any way the usability... And I'm not sure they will change it since it's not an actual problem, it just looks weird...
mariolcneto said:
Nope... Not all of M2s have this... Mine doesn't and like SMikeS said, on the reviews you find on Youtube, a lot of them don't have it....
A few of them came with this screen problem, where the internal light goes over the edge of the screen and reflects on the glass...
You can try to change the device, but as far as I know, it doesn't affect in any way the usability... And I'm not sure they will change it since it's not an actual problem, it just looks weird...
Click to expand...
Click to collapse
Really disappointed to Sony
SMikeS said:
Really disappointed to Sony
Click to expand...
Click to collapse
Mine has it on the lower side in portrait screen, but only visible from a certain angle. It seems a sort of centering of the the display issue.
Please keep in mind that this is a low end device, and I mean this without any sarcasm.
peter-k said:
Mine has it on the lower side in portrait screen, but only visible from a certain angle. It seems a sort of centering of the the display issue.
Please keep in mind that this is a low end device, and I mean this without any sarcasm.
Click to expand...
Click to collapse
Don's say this. Older and cheaper devices (Like Miro-Tipo) doesn't have this
have you tried bend test on the phone ^^ the glue might have come loose a bit but as long is not causing a problem dont mind it
woahhhhh ... another bendgate!
Not really noticed that on my own but then I also have the brightness turned more or less right down.
Sent from my D2303 using XDA Free mobile app

lolipop sim card bug ?

While I really love the new lollipop release with all my part there seem to be a bug relating to the sim card.
It happens a few times each day that the phone unmount/cant detect sim card.
What happens is that you can have the phone on your table then when you pic it up it will request for sim pin code.
This is a quite serious problem since I want to be able to reached 24/7
Some other person in the lollipop confirmed he had the same problem.
Both we and him seem to have the same problem and it happens when you toggle off mobile data.
Which I always do when I do not want any notifcations from IMs.
I hope there is any solution of this. Also could more people confirm they have the same problem ?
Yes I have the same problem. Mate 7 in the Netherlands. And its also confirmed on frandroid.
That same problem I have. Maybe huawei do it update to repair this bug. We must wait and see
Wysłane z mojego HUAWEI MT7-L09 przy użyciu Tapatalka
Good then we can confirm it is software related ( I was worried that it was hardware since I did just send mine back inf for service it turns out everything besides motherboard is new)
I suggest we spam the huawei support right now, cause this is a very important bug.
uptime and reachabilbity must be the priority number one... otherwise I am very very very very very happy with the lollipop update.
Have some one been figuring out how to avoid this bug and what exactly cause it how to replicate and avoid it ?
blackinfinity said:
While I really love the new lollipop release with all my part there seem to be a bug relating to the sim card.
It happens a few times each day that the phone unmount/cant detect sim card.
What happens is that you can have the phone on your table then when you pic it up it will request for sim pin code.
This is a quite serious problem since I want to be able to reached 24/7
Some other person in the lollipop confirmed he had the same problem.
Both we and him seem to have the same problem and it happens when you toggle off mobile data.
Which I always do when I do not want any notifcations from IMs.
I hope there is any solution of this. Also could more people confirm they have the same problem ?
Click to expand...
Click to collapse
Nop as usual I didnt have any kind of error like that bro...
Sent from my HUAWEI MT7-TL10 using XDA Free mobile app
I have the same problem, rolled back before I could try a solution that some say work.
Try disabling touch-disable mode. It's set to ON by default.
You can find it under 'Settings -> Smart Assistance -> More'
Please reply in thread with your experiences, working or not.
Sent from my HUAWEI MT7-L09 using Tapatalk
nollfemfemtre said:
I have the same problem, rolled back before I could try a solution that some say work.
Try disabling touch-disable mode. It's set to ON by default.
You can find it under 'Settings -> Smart Assistance -> More'
Please reply in thread with your experiences, working or not.
Sent from my HUAWEI MT7-L09 using Tapatalk
Click to expand...
Click to collapse
what does this setting do if I might ask ?
blackinfinity said:
what does this setting do if I might ask ?
Click to expand...
Click to collapse
It's supposed to prevent accidental taps while the phone is in your pocket..
Have no clue why or how this can be a solution to our problem, however, it's been discussed in the forum and it helps some users.
Sent from my HUAWEI MT7-L09 using Tapatalk
It doesn't work. Was already off in my settings.
nollfemfemtre said:
It's supposed to prevent accidental taps while the phone is in your pocket..
Have no clue why or how this can be a solution to our problem, however, it's been discussed in the forum and it helps some users.
Sent from my HUAWEI MT7-L09 using Tapatalk
Click to expand...
Click to collapse
I have disable this now and it had no impact for me unfortunately the bug is still present and have happened a few times already.
It seem to only happens when the phone is in sleep..so never when you are using the device.
pcootjes said:
It doesn't work. Was already off in my settings.
Click to expand...
Click to collapse
I think I should email huawei about this...
It's always happening when device is in sleep.
---------- Post added at 03:58 PM ---------- Previous post was at 03:30 PM ----------
What I dont understand is why some people have no problems. I have 2 mate 7 phones both have this problem. I am now trying with wifi off. Maybe that does the trick.
pcootjes said:
It's always happening when device is in sleep.
---------- Post added at 03:58 PM ---------- Previous post was at 03:30 PM ----------
What I dont understand is why some people have no problems. I have 2 mate 7 phones both have this problem. I am now trying with wifi off. Maybe that does the trick.
Click to expand...
Click to collapse
Not always it happen when screen is on sometimes too.
I have now emailed Huawei Sweden about this ****ing bug...
Lookily I am a period where I do not need to be reached 100% but normally I must be reachable 100% because of work related stuff..
blackinfinity said:
I have now emailed Huawei Sweden about this ****ing bug...
Lookily I am a period where I do not need to be reached 100% but normally I must be reachable 100% because of work related stuff..
Click to expand...
Click to collapse
u said u sold mate 7 and got LG ... why u back : ?
XDADEVX said:
u said u sold mate 7 and got LG ... why u back : ?
Click to expand...
Click to collapse
Just like my LG G2 did only hold 3 months my G3 hold only a few weeks, one fall at the ground was enough, LG devices is one of the most vulnerable devices for sure.. the digitizer stopped working.. . While I had my G3 I had sent in my Mate 7 to service. only a couple of days after I cracked the G3 screen I received the Mate again pretty good timinig, and the speed of Lollipop made me really like the device, it opened a new dimension for this device for sure
I hvae contacted huawei support now, They agreed it was a very serius bug and they would send the request higher up, I told them I have seen many people in forums have the same problem, by the reply I Got it seemed like the felt embarssed that a bug like this did even exist on a device like this... Indeed It is... bugs is one thing...but when the bugs
does mess with the fundamental functions of the devices such as reachabillity then it embarssing for ure.. Besides this serious bug I told them I was very impressed with the Lollipop update..
blackinfinity said:
I hvae contacted huawei support now, They agreed it was a very serius bug and they would send the request higher up, I told them I have seen many people in forums have the same problem, by the reply I Got it seemed like the felt embarssed that a bug like this did even exist on a device like this... Indeed It is... bugs is one thing...but when the bugs
does mess with the fundamental functions of the devices such as reachabillity then it embarssing for ure.. Besides this serious bug I told them I was very impressed with the Lollipop update..
Click to expand...
Click to collapse
U crazy .. u really don't know what u want like when child wanna new toys every day you messing and destroying all phones what you touch
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I did force stop this service... let' se if it gives any impact.. but I did figure that this service has nothing to do on the L09 version...maybe it does interfere in some unwanted way..
Unfortunately it is not possible to disable this one..but I have fore stopped it now and lets see if I get any more "enter sim pin"...
Still no solution? I have read that the old nexus 5 have had a similar problem.

51.1.A.4.265 Update

Changelog:
- July security patch.
- Screen unresponiveness issue was fixed for many users.
- Camera app crashing issue seems to be fixed.
Where to read changelog/update info?
Same here though I never know what is patched or upgraded. Also, been using the XZ2 for about 2 months now...having major issues with signal quality where I had other phones not having this issue in same places. Any feedback?
Thank you.
AlvinZahran98 said:
Changelog:
- July security patch.
Will update this thread as soon as I've updated my phone. Wish me luck!
Click to expand...
Click to collapse
The touch issue got fixed.
Yeah, the touch issue seems to be fixed for many users.
@Neonatus: I'm sorry but I don't have any issues with signal. Have you tried to replace the phone?
Double post.
The A/B thingy is actually quite Handy for monthly security patches. Now if the could just reduce the boot time by a few seconds....
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Why boot time is so important?
Sent from my Sony Xperia XZ2!
Luhccas-X10 said:
Why boot time is so important?
Click to expand...
Click to collapse
I don't know.
I restart the phone, fill my glas with water, drink it and the phone is booted.
Seems fast for me.
Neonatus said:
Same here though I never know what is patched or upgraded. Also, been using the XZ2 for about 2 months now...having major issues with signal quality where I had other phones not having this issue in same places. Any feedback?
Thank you.
Click to expand...
Click to collapse
I am getting very bad signal issues in my house that I am not remembering from before. Not sure what changed but I hope they fix it.
campbellc1052 said:
I am getting very bad signal issues in my house that I am not remembering from before. Not sure what changed but I hope they fix it.
Click to expand...
Click to collapse
I don't have that issue. I've updated my XZ2 to 51.1.A.4.265 and the signal strength looks just as it was before - I can't find any difference.
campbellc1052 said:
I am getting very bad signal issues in my house that I am not remembering from before. Not sure what changed but I hope they fix it.
Click to expand...
Click to collapse
thelucius said:
I don't have that issue. I've updated my XZ2 to 51.1.A.4.265 and the signal strength looks just as it was before - I can't find any difference.
Click to expand...
Click to collapse
Getting terrible signal, as before. 4G generally seems slow and I only get 1-3 bars of signal at best, sometimes less and it's even worse if there are any number of tall buildings around. The XZ2 has had signal issues since I've bought it.
Devzz said:
Getting terrible signal, as before. 4G generally seems slow and I only get 1-3 bars of signal at best, sometimes less and it's even worse if there are any number of tall buildings around. The XZ2 has had signal issues since I've bought it.
Click to expand...
Click to collapse
If the factory reset and the repair mode of the xperia companion app doesn't work:
Try to install via xperifirm a system image from your provider in your country (Will factory reset your phone, maybe you can backup your data via xperia companion)
Or send it to the sony repair center.
If i install de DP of Android P, the apps of Sony get deleted?
AlvinZahran98 said:
Changelog:
- July security patch.
- Screen unresponiveness issue was fixed for many users.
- Camera app crashing issue seems to be fixed.
Click to expand...
Click to collapse
I'm afraid I can not install the original applications of sony like Music later, what do you think? Should I worry?
FabioJimenez said:
I'm afraid I can not install the original applications of sony like Music later, what do you think? Should I worry?
Click to expand...
Click to collapse
You shouldn't worry about that.
To Recover
AlvinZahran98 said:
You shouldn't worry about that.
Click to expand...
Click to collapse
I like Xperia Home Launcher and its music equalizer, is what I do not want to lose, lose it or not, if i lose it, is it easy to recover it?
Thanks for the response before! :good:
Neonatus said:
Same here though I never know what is patched or upgraded. Also, been using the XZ2 for about 2 months now...having major issues with signal quality where I had other phones not having this issue in same places. Any feedback?
Thank you.
Click to expand...
Click to collapse
Yes, same here. noticeable deterioration in signal strength after the .265 update.
MartinX3 said:
The touch issue got fixed.
Click to expand...
Click to collapse
Just wondering, is your XZ2 screen having touch accuracy issue after the .265 patch?
I noticed my Rev 2 sensitivity issue is fixed but I am making a lot more typo and have to depend on autocorrection.
davidletterboyz said:
Just wondering, is your XZ2 screen having touch accuracy issue after the .265 patch?
I noticed my Rev 2 sensitivity issue is fixed but I am making a lot more typo and have to depend on autocorrection.
Click to expand...
Click to collapse
Yes, me too with my rev2.
MartinX3 said:
Yes, me too with my rev2.
Click to expand...
Click to collapse
Yes mine is Rev 2. Quite sure it was the update making it too sensitive.
davidletterboyz said:
Yes mine is Rev 2. Quite sure it was the update making it too sensitive.
Click to expand...
Click to collapse
But I had the problem before this update, too.
In battery save mode, this problem was worse.
And with the standard swipe keyboard, it was the worst.
(Now using Google Keyboard)

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