General Loss of "network" - Samsung Galaxy Watch 4

Tonight I lost the "network" access somehow. I could still get notifications, could use the "find my phone" or "find my watch" I could even send texts. But if I tried to use the play store or launch My Radar, it would give me a network not available message (sorry, don't remember the exact wording). This is a non-LTE GW4. WiFi off, using bluetooth. Rebooting watch didn't help. Disconnecting/reconnecting watch from the phone didn't help. Restarting bluetooth didn't help. Eventually I rebooted my Samsung A52 G5 phone, then everything was back to normal again. Just thought I would report this to see if anyone else has seen this behavior. A little troubling that I would run into this only on my second day of using the watch...

Related

Going out of Bluetooth range and back again?

Ive had my Smartwatch 2 for 3 months and it and my Samsung Galaxy S3 are running up to date software on Smart Connect and Smartwatch 2.
The problem I have is that because of the shape of my house (long and thin) when i'm at home my watch will often lose its bluetooth link with the phone and simply reconnect when I come back in to range. At least it does MOST of the time.
But randomly I get the message "Pairing with device will clear data from previously paired device". It then requires a reset on the watch and unpairing the watch and repairing on the phone.
There seems to be no logic to these "lock-ups". Sometimes I can go in and out of range once and it locks...sometimes I get no lock-ups all day. Sometimes i'm out of range for a few seconds, sometimes minutes. It seems as though something prevents the automatic repairing on some occassions and not others. And sometimes you have no idea the watch has failed to repair because that message sometimes also fails to appear.
Everything else about the watch I like...but this is driving me nuts.
Are there any rules to how the watch handles bluetooth. As nobody else on here seems to have mentioned this maybe its something i'm doing wrong.
Any advice would be appreciated.
ruggs1234 said:
Ive had my Smartwatch 2 for 3 months and it and my Samsung Galaxy S3 are running up to date software on Smart Connect and Smartwatch 2.
The problem I have is that because of the shape of my house (long and thin) when i'm at home my watch will often lose its bluetooth link with the phone and simply reconnect when I come back in to range. At least it does MOST of the time.
But randomly I get the message "Pairing with device will clear data from previously paired device". It then requires a reset on the watch and unpairing the watch and repairing on the phone.
There seems to be no logic to these "lock-ups". Sometimes I can go in and out of range once and it locks...sometimes I get no lock-ups all day. Sometimes i'm out of range for a few seconds, sometimes minutes. It seems as though something prevents the automatic repairing on some occassions and not others. And sometimes you have no idea the watch has failed to repair because that message sometimes also fails to appear.
Everything else about the watch I like...but this is driving me nuts.
Are there any rules to how the watch handles bluetooth. As nobody else on here seems to have mentioned this maybe its something i'm doing wrong.
Any advice would be appreciated.
Click to expand...
Click to collapse
I have the same phone and watch combo and mine connects back up again without any problems. Is your S3 rooted and if so, with which ROM? I am guessing your watch is on the latest firmware.
I am using a 4.1.2 ROM called BoneStock, but will flash one of the new 4.3 ROMs (now leaning towards MOAR TW 4.3).
ruggs1234 said:
Ive had my Smartwatch 2 for 3 months and it and my Samsung Galaxy S3 are running up to date software on Smart Connect and Smartwatch 2.
The problem I have is that because of the shape of my house (long and thin) when i'm at home my watch will often lose its bluetooth link with the phone and simply reconnect when I come back in to range. At least it does MOST of the time.
But randomly I get the message "Pairing with device will clear data from previously paired device". It then requires a reset on the watch and unpairing the watch and repairing on the phone.
There seems to be no logic to these "lock-ups". Sometimes I can go in and out of range once and it locks...sometimes I get no lock-ups all day. Sometimes i'm out of range for a few seconds, sometimes minutes. It seems as though something prevents the automatic repairing on some occassions and not others. And sometimes you have no idea the watch has failed to repair because that message sometimes also fails to appear.
Everything else about the watch I like...but this is driving me nuts.
Are there any rules to how the watch handles bluetooth. As nobody else on here seems to have mentioned this maybe its something i'm doing wrong.
Any advice would be appreciated.
Click to expand...
Click to collapse
I have a different phone, htc one sv on stock Rom and I have never experienced the issue you described. Always reconnects without an issue.
Sent from my HTC One SV using Tapatalk
Thankyou very much for your replies.
I am now more confused as it does seem there is some sort of problem with my set-up between the watch and my Samsung S3.
The firmware on the watch is up to date as is the Smart Connect app and the Smartwatch 2 app.
My S3 is running stock 4.1.2 (and not rooted) and I have no desire to update it with all the problems that might bring.
It doesn't seem as though there are any further settings on the watch I could try adjusting. There doesn't seem to be any further Bluetooth settings on my S3 but I would love to be corrected if i'm wrong.
Any ideas?
I have an S4 and mine has locked up and refused to reconnect again. the first few times i had to reset the watch to get it going again but i figured out how to fix it without having to reset.
if they are refusing to reconnect i just goto my phone and unpair the watch, then do a scan for bluetooth devices and it should find the watch ... pair and everything should be fine. no resets or uninstalls needed.
Danny-B- said:
I have an S4 and mine has locked up and refused to reconnect again. the first few times i had to reset the watch to get it going again but i figured out how to fix it without having to reset.
if they are refusing to reconnect i just goto my phone and unpair the watch, then do a scan for bluetooth devices and it should find the watch ... pair and everything should be fine. no resets or uninstalls needed.
Click to expand...
Click to collapse
Thankyou for the suggestion. This will make the re-pairing process a little simpler and I will try it.
But I am hoping to work out why the phone and watch sometimes lock up when they they should reconnect automatically.
I go out of range often and lose the connection, it then often won't reconnect. I've found the fastest way to get it to reconnect is to turn the Bluetooth off on the watch and then back on again. As long as the smart connect app is running on the phone it will then reconnect, most of the time. This is using an s3 and omnirom.
Sent from my GT-I9300 using Tapatalk
I use a HTC One (4.3) and I´ve never experienced this problem.

Can't connect fitbit

Does anyone else have a fitbit that can connect to their galaxy S6? The phone cannot find my girlfriend's fitbit charge HR and therefore won't connect to it. The app just sits there trying to connect for a minute to no avail.
Can anyone confirm? I posted to the fitbit forums and seems like my wife is the only person with a S6 and fitbit so no one can confirm/deny yet :/
I am having the same issue and just spent 25 min with fitbit and they can't figure it out either, it works just fine if I connect it to the laptop or to the old S5.
I've got a fitbit... But sadly no S6 Once I get it ill post back..
Update,
Uninstalled and reinstalled the app on the phone and it works now.
My Fitbit works just fine with my s6
hmmm
Was having issues but uninstall/reinstall seemed to work. This was after it stopped syncing After already paired. Still think something a little fishy is going on. Will continue to monitor
My wife had the same issue. It kept saying it couldn't connect. Stopped trying, came back into the app, and it was connected just fine. There's definitely something flaky going on with some of the bluetooth connections on this device.
Mine connected fine, but I have another issue.. I can't seem to enable send call and text notifications to my Fitbit :S anyone else encountered that?
Make sure that under Settings->Lock Screen and Security->Other Security Settings->Notification Access you've given your Fitbit app permission to access notifications.
When i try to give my fitbit notification access it is greyd out in the options. Now i cannot pair the fitbit and s6 at all. Any ideas?
Hi just got a fitbit charge today. Had trouble getting it paired with Galaxy S6. Apparently you don't pair it using the phone you use the fitbit mobile app. I logged out on the app, logged back in and it gave "set up" option. Clicked that and when I went to Galaxy bluetooth setting the fitbit charge was shown as paired
No luck
My fitbit charge stayed paired to my s6 for a day and a half. Now, nothing. They will not connect at ALL.
Same problem....with pc all perfect. with S6 cant connect....same problem and error sink.
Restart app, reinstalled app, all.....same problem :crying::crying::crying:
Still No Luck
I'm having the same issue. When I first got my galaxy s6 it was able to find my Flex tracker immediately. After a couple of weeks, it just stopped finding the tracker. I reset my Flex, uninstalled and reinstalled the app, turned my phone on and off, but still nothing. I just got the charge HR as a gift, and the app will not find my device at all. For those of you who finally got your app to work with the s6, how did you do it? I have tried everything and I'm so frustrated.
Samsung s6 and fitbit charge not syncing
I read through these suggestions and was still having problems. I then read how to restart my fitbit and it has been working wonderfully since. To restart just start to charge it as you normally would then hold down the button on the side for 10-15 sec until the fitbit logo displays then unplug. After that mine synced and worked well. Now that I know this I will be doing it on a regular basis just in case.
My S6 did the same thing!
I have an S6 and began having this issue today. My fitbit app said my charge hadn't synced since 10:53am yesterday, which I know is wrong because I sync every night before I go to bed. Anyway, today my bluetooth said unable to communicate with device. I unpaired it and then tried to pair it again, but my charge didn't show up in my available devices. I un/reinstalled the app, reset my charge, restarted my phone, turned bluetooth off/on, only to find that the only thing that worked was to delete the charge from the fitbit app and re add it there. It worked perfectly fine after that. Go into the app, click the button next to the dashboard, click devices, click your current device and then hit the trashcan in the top right corner. When that list is empty, click the plus sign in the top right and add a new device. You'll have to add it as if it's your very first time pairing the device.
My Fitbit Flex will sync with the app on my Samsung S6 ... but pairing itwith the bluetooth isn't working. Fitbit either can't be located or when it is, it won't communicate with the phone or the pairing is rejected by the Flex. I have followed every step Fitbit has for set-up but no luck with pairing. Any suggestions?
THANK YOU!!!!! That fixe it for my S6 Edge! The Fitbit notification Service was turned off.
I had the same problem, so I uninstalled the App, restarted my phone, reinstalled the App & did what "flu13" above suggested and:
"Make sure that under Settings->Lock Screen and Security->Other Security Settings->Notification Access you've given your Fitbit app permission to access notifications. " --Thanks for that info...
Then, my S6 connected to Fitbit right away.

Unable to Access "Connections" Configuration

Hello all! I've recently tried to connect my Gear S3 to my Wi-Fi network (specifically to use the Samsung Gear Watch Designer) and I'm unable to access my "Connections" tab within the Gear settings. For some reason touching the "Connections" button within the settings will click but won't respond. I can scroll up and down after clicking it like nothing was registered on click. Sometimes (rarely), if I let it sit, it will load the first page within the "Connections" menu but moves at a crawl when trying to scroll through the different settings within it. Every once in awhile I can get it to pop into the desired menus but only after waiting upwards into 10 minutes for it to load... and that's if the watch doesn't go into standby or freeze altogether.
I've tried factory resetting the device several times to no avail. I'm hoping someone has experienced this and may have a workaround to this problem. From what I've researched it appears many have experienced issues with the latest Tizen version (3.0.0.1), including overheating and such. I've had problems as well but many seem to believe this is due to a software problem. I may look into sending it back but I'm not too interested in a refurbished device no matter how "like-new" it may be given I bought the device and opened the box myself.
If anyone has any advice, I'd definitely appreciate it! Thanks!
EDIT: I figured out that actually being connected to my at-home Wi-Fi network causes it to be unresponsive when trying to access the "Connections" menu. If I manage to get into the menu and turn Wi-Fi off - it allows me to access that menu. I've also noticed that leaving it disconnected from the Wi-Fi network causes it to overheat on the charger significantly less than it does while connected.
Just an update since no one else had any insight.
I ended up getting my S3 Frontier replaced under the warranty. My girlfriend has a Gear S3 Frontier on the same firmware version and isn't experiencing these issues. My S3 Frontier was replaced with the S3 Classic (a classier design I might add) and is running just fine. No Wi-Fi issues, no overheating. I figured I would give a heads up to anyone that might run into this.
i have a smilar problem from connections i am not able to turn the mobile network off. when i choose aways off it keeps loading and then turnes back to the preview settings any idea of what I am doing wrong ?

Issues with Verizon V50

Folks,
I have been having some very annoying issues with my LG V50 and was wondering if anyone else has.
I have been having issues getting Hot Spot to work. It has only worked for a very brief time since I got the phone. It is working now though. I get an error about Tethering Functionality not working right now and to try again later.
I called Verizon and 1st level was unable to diagnose it and they opened a ticket. This was 4 days ago and Verizon has not contacted me.
I also had another issue which I've now discovered is related to my Hot Spot issue. So, I use an app called TuneIn Radio Pro. That app keeps thinking that I don't have network connectivity. (On cellular....on wifi it works). I've since discovered that when my Hot Spot works, that app works. When hot spot doesn't work that app also doesn't. I run speedtests and it connects. I seemingly have internet connectivity but interestingly I also cannot access tunein's web page from Chrome. But I can get to other sites. Seemed like a DNS issue but since it is working now, (and I have time) I can't test it.
Again, right now, Hot Spot is working. It has only worked for the last 4 hours and part of one other day since I got the phone 6 days ago.
Another issue (which I am hoping is a setting)....Voice input does not work when connected to bluetooth. So "OK Google" or voice input (Google) via the keyboard does not work.
Any thoughts?
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
troysbama1 said:
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
Click to expand...
Click to collapse
So this issue has still been going on. My hotspot will work for a day or two and then it goes back to this error condition. But now I have been going on 4+ straight days where it hasn't been working. So, I have stumbled across a situation where I can get hotspot to work.
I have OpenVPN app on my phone. If I open a VPN session (I have 2 connections to my home routers), I can then get the hotspot to start. Interestingly, hotspot traffic is not going over the VPN. I can even turn off the VPN and the hotspot stays on. But I cannot restart it unless I turn on the VPN.
This issue isn't being caused by any software on my phone. As when I first got the phone and this issue came up, I performed a factory reset and when the phone started up for the 1st time, I immediately tried the hotspot and I got the error.
I also called Verizon today to find out what was going on with my ticket from 2 weeks ago. It was escalated and then closed by the network team with no explanation. Sigh....So they re-opened it. The tech on the phone also called LG while working with me and LG told her that they've seen this issue, but no additional info.
Has anyone with a Verizon V50 been able to consistently use the Hotspot without issues? I am having so many problems with this phone that I am ready to throw it out the window. In addition to the issues I stated earlier, I also found this morning that I was not able to get to eBay (In addition to TuneIn.com). I had to switch to wi-fi and then eBay loaded just fine. Since then, eBay seems to work. IMO, this is a network problem
Over the last 2 weeks, my Hotspot worked from Friday to mid day Sunday. (maybe coincidence) And therefore tunein.com worked. Other than that, I get the error.
Verizon had been completely worthless. They closed my first trouble ticket. My second ticket has been open for 3 weeks without progress. I called today and they put me on with Level 2. I had to run to a meeting after a while, the Level 2 person said no problem tell me when to call you back. I told him 2 hours and he said no problem.....and no call.
I am just curious if others are using Hotspot successfully.
Thanks,
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
troysbama1 said:
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
Click to expand...
Click to collapse
THANKS!!! Exactly the message I've been getting.
Verizon has not been helpful until now. They've pretty much ignored me and closed my tickets.
Hopefully I get further along. I got a better tech support person this time. He escalated it to the network engineering team. This is a network problem as if I start a VPN session (using OpenVPN Connect), I am able to launch the hotspot.
The hotspot is a symptom, not the cause. I am just curious if you have the same exact problem as me, when you are not able to launch the hotspot, bring up a browser and try to go to tunein.com (through Verizon's network, not over wi-fi). Mine won't work. When the hotspot is working, I am able to get to tunein.com
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
troysbama1 said:
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
Click to expand...
Click to collapse
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
dinotheo said:
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
Click to expand...
Click to collapse
Thanks for the heads up. I did notice the same update this morning and so far so good.
troysbama1 said:
Thanks for the heads up. I did notice the same update this morning and so far so good.
Click to expand...
Click to collapse
While I am now able to launch the Hotspot, that feature is not very reliable. It stays up and "running" but my laptop will stop working after some period. Usually I get about 5-20 minutes of usage. If I disconnect my laptop and re-connect, it starts to work. (But a pain as I VPN in to work and I have to start that all over)
This phone has been a an exercise in frustration.

Question Google Assistant stuttering on Galaxy watch 4 44mm Bluetooth

Hey everyone,
As the title says I have a problem with Google Assistant. It's stuttering when it is set to voice output. Basically it is unusable I had to turn off the voice. I have already rebooted both phone and watch, resetting the watch two times actually. Nothing helped. I think it is maybe a Bluetooth problem I don't know I have a xiaomi 11 lite 5g. I never had any issues with Bluetooth before like pairing earbuds or my previews smartwatch which was an amazfit GTS 2e. Bixby voice on the watch voice output is fine and also Bluetooth calls are also fine. The only thing that I did and helped but it's not a solution at all was to turn off Bluetooth on my watch and phone and turn on Wi-Fi on the watch then the assistant was fluent. I don't know what else to do.
I posted my problem to Reddit to Google support, here, and although there are other people that have the same problem no solution so far. Oh well
same on my galaxy watch 4 classic 46mm:
posted on reddit, no answer for me as well
talked to samsung customer service, they told me the usual stuff like factory resettiung it, and after i assured them i tested it, they told me to send it in. now im without my watch and have a feeling that nothing will come from it..
November91 said:
same on my galaxy watch 4 classic 46mm:
posted on reddit, no answer for me as well
talked to samsung customer service, they told me the usual stuff like factory resettiung it, and after i assured them i tested it, they told me to send it in. now im without my watch and have a feeling that nothing will come from it..
Click to expand...
Click to collapse
Yeah we have the same problem alright. Please keep me informed once you receive the watch back.
just got it back, they reinstalled and updated the watches OS, but no change... im pretty pissed
November91 said:
just got it back, they reinstalled and updated the watches OS, but no change... im pretty pissed
Click to expand...
Click to collapse
Sorry to hear that. I don't think it's the watch fault. I has to be something with the phone. I have a xiaomi m11 lite 5g. On Reddit someone else had the same problem with a nothing phone. What phone do you have?
right now its working fine for me, could be multiple reasons.
i assume its either stopping and starting the BT connection, or enabling contacts access for the watch in the phones BT menu.
Please just do all of the steps and we can try to narrow it down later:
On the watch:
make sure you have wifi enabled and are connected to a network
disable bluetooth in the watch settings
start google assistant and ask a question
(for me, i startet assistant like 3 times before it honored my wifi connection. before it just said im offline)
for me (and for several others who experienced the stutter) the answer is now not stuttering
go back to the settings and reactivate bluetooth
On the phone:
go to bluetooth settings
tap on your watch and make sure you have "Calls" and "Contact access" enabled. or any other permission you can give, for me its just those two
restart your phone and watch
Now, im connected via bluetooth (wifi on the watch still enabled), and it doesnt stutter.
idk what it is or if it will still work when i deactivate my wifi network or the wifi option on the watch, but for now, its the first time that it works for me
ill report back after some more testing (i will try to deactivate my wifi network at home, still keeping the watches wifi turned on. if it still works, i will disable the wifi on the watch)
In my original post as I said I have already done the wifi solution. The assistant response in fluent but as soon as I disable the wifi the stuttering returns. Also I have those two options on the phones Bluetooth enabled. I really want to thank you for trying. Maybe we can get to the bottom of this. if anything changes I will post.
Ok for me, deactivating the Network and deactivating WiFi in the watch itself did still Work, so my stutter is gone.. but im Sure i will Loop Back to Here when it comes Back, which it probably will
November91 said:
Ok for me, deactivating the Network and deactivating WiFi in the watch itself did still Work, so my stutter is gone.. but im Sure i will Loop Back to Here when it comes Back, which it probably will
Click to expand...
Click to collapse
Do you have the lte version of the watch? Because you said deactivate the network. I tried the solution you gave me which is I turned on the Wi-Fi on the watch and turned off Bluetooth and assistant was working fine. But as soon as I activated Bluetooth again on my watch the stutter came back. Happy for you nevertheless
no i have the wifi only version. by deactivating the network, i meant i will shut down my wifi network at home. so the watch still has wifi enabled, but doesnt have any connection via wifi whatsoever
November91 said:
Ok for me, deactivating the Network and deactivating WiFi in the watch itself did still Work, so my stutter is gone.. but im Sure i will Loop Back to Here when it comes Back, which it probably will
Click to expand...
Click to collapse
Do you have the lte version of the watch? Because you said deactivate the network. I tried the solution you gave me which is I turned on the Wi-Fi on the watch and turned off Bluetooth and assistant was working fine. But as soon as I activated Bluetooth again on my watch the stutter came back. Happy for you neverthe
November91 said:
no i have the wifi only version. by deactivating the network, i meant i will shut down my wifi network at home. so the watch still has wifi enabled, but doesnt have any connection via wifi whatsoever
Click to expand...
Click to collapse
Ah ok got you
kamatso09 said:
Do you have the lte version of the watch? Because you said deactivate the network. I tried the solution you gave me which is I turned on the Wi-Fi on the watch and turned off Bluetooth and assistant was working fine. But as soon as I activated Bluetooth again on my watch the stutter came back. Happy for you neverthe
Ah ok got you
Click to expand...
Click to collapse
Aaaand its over. Stutter is Back.
I am on the Go at the Moment but tomorrow i will Invest some time and reproduce my steps, Testing every step of the way
That's a bummer. Sorry to hear it's back. Iam also trying different things but iam running out of ideas.
I dont think it's any particular thing but, here's what I did between when it worked last time and now:
Situation when it last worked:
Home, wifi, phone connected
Event protocol:
Phone turned off for faster charging
Watch taken off (locked itself)
Watch put on charger until 100%
Phone powered up again and removed from charger
Watch removed from charger, put on wrist, unlocked
Left house (no wifi for watch anymore)
Changed watch settings to access Google pay on double tap
Most if not all of this sounds unrelated but it may be interesting to reproduce or once someone figures it out
I also got it to work without stutter for a couple of questions answered when I switched off and then switched on the Bluetooth on my phone. But it didn't work every time I did that.
Can you try doing a network speed test on your phone when this happens? I've had this happen, but only when I was on a very slow WiFi connection or bad cellular network connection.
fragg3d said:
Can you try doing a network speed test on your phone when this happens? I've had this happen, but only when I was on a very slow WiFi connection or bad cellular network connection.
Click to expand...
Click to collapse
I did but the network speed is fine. In fact the only time the assistant is working properly is when the watch is connected to a wifi network and not Bluetooth
I have the same problem with the GW5 Bluettooh.
With Bluetooh on, the voice output always stutters.
With deactivated Bluetooth, only with WLAN it doesn't stutter.
Has anyone found a solution?
I use a Huawei P20pro as my cell phone
Thanks

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