Authentication failed contact you operator issue on Motorola 4K Media Stick - General Questions and Answers

Hey Guys,
Got this error today morning while booting up after 10 to 15 seconds I even tried resetting the device in the 10-second gap but even while setting up the device after sometimes the pop-up pops do anyone experienced this issue? Mailed About this issue to Motorola Waiting for replay. If anyone finds a fix for this error share replay it will be useful for others
Thank You.

I'm also getting the same error from today. Tried even resetting the device.

help same problem ;/

anand230999 said:
I'm also getting the same error from today. Tried even resetting the device.
Click to expand...
Click to collapse
it seems the problem is not in our device

Nobreestik said:
help same problem ;/
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I Mailed about this to Motorola they should take action

Kavi_hrx said:
it seems the problem is not in our device
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Yes. I think it coming while connecting to the internet.

anand230999 said:
Yes. I think it coming while connecting to the internet.
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Click to collapse
Yes, Hope they fix this issue soon!

Kavi_hrx said:
Hey Guys,
Got this error today morning while booting up after 10 to 15 seconds I even tried resetting the device in the 10-second gap but even while setting up the device after sometimes the pop-up pops do anyone experienced this issue? Mailed About this issue to Motorola Waiting for replay. If anyone finds a fix for this error share replay it will be useful for others
Thank You.
Click to expand...
Click to collapse
Same issue here too... Any solutions

anand230999 said:
Yes. I think it coming while connecting to the internet.
Click to expand...
Click to collapse
That's correct. The error gets triggered from server you try to connect to.

I talked to the customer care representative. He informed me that the problem is occurring for all customers world wide. This is a server problem from their side. They are trying to fix the problem. It'll be fixed after some time. Although he didn't exactly mentioned how much it is going to require, he said 'shortly'.
Also, I wonder if Motorola Tvs are affected or not!! Can anyone verify this? Are the Motorola tvs affected as well? Or this is just the 4K media sticks?

BoseRahul_XDA said:
I talked to the customer care representative. He informed me that the problem is occurring for all customers world wide. This is a server problem from their side. They are trying to fix the problem. It'll be fixed after some time. Although he didn't exactly mentioned how much it is going to require, he said 'shortly'.
Also, I wonder if Motorola Tvs are affected or not!! Can anyone verify this? Are the Motorola tvs affected as well? Or this is just the 4K media sticks?
Click to expand...
Click to collapse
+

Same here guyss getting the same error since morning thought some virus has came into my tv

Problem got fixed now.

Problem got fixed guys

Related

Galaxy S7 g930f sound bug? Updated!With video!

Sound stop randomly in facebook,youtube,deezer etc. When stop all speaker sounds stop include calls and nottifications. In security mode problem persisted and factory reset not solve. Hardware problem or a gapp conflict?
migl87 said:
Sound stop randomly in facebook,youtube,deezer etc. When stop all speaker sounds stop include calls and nottifications. In security mode problem persisted and factory reset not solve. Hardware problem or a gapp conflict?
i filmed the problem but cant post because spam protection. If a moderator want i send the urls to insert youtube videos in this post
Click to expand...
Click to collapse
Yea post the url to the YouTube video.
I cant.
" To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! "
migl87 said:
I cant.
" To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! "
Click to expand...
Click to collapse
So make 10 posts (contributing ones, not spam to raise post count)
I will try!
TheSproker said:
Yea post the url to the YouTube video.
Click to expand...
Click to collapse
Done!
I had the same issue a few times. Music stops, and if I click pause and play again, it just plays for a milisecond, and then silence again. I wanted to write here about that issue, but it happened 3-4 times in two months. Closing and opening the app which was playing sound solves the problem for me.
I've flashed a newer stock rom in odin, but the bug was still present. But that's definitely a software bug, samsung should know about it.
MrDusan said:
I had the same issue a few times. Music stops, and if I click pause and play again, it just plays for a milisecond, and then silence again. I wanted to write here about that issue, but it happened 3-4 times in two months. Closing and opening the app which was playing sound solves the problem for me.
I've flashed a newer stock rom in odin, but the bug was still present. But that's definitely a software bug, samsung should know about it.
Click to expand...
Click to collapse
For me its happen every day. I try different stock rom and nothing. I thinking send it to rma. Its a stupid fault for high end phones.
migl87 said:
For me its happen every day. I try different stock rom and nothing. I thinking send it to rma. Its a stupid fault for high end phones.
Click to expand...
Click to collapse
Oh. It must be very annoying then :/
Try installing south east europe rom, XXU1BPH1 version, it didn't happen to me since that (august) update
Or if u are tired of flashing, send it to samsung, very stupid flaw, I agree!
MrDusan said:
Oh. It must be very annoying then :/
Try installing south east europe rom, XXU1BPH1 version, it didn't happen to me since that (august) update
Or if u are tired of flashing, send it to samsung, very stupid flaw, I agree!
Click to expand...
Click to collapse
I have the XXU1BPH1. The phone install september security update but nothing new. I believe the solution is send for rma but i think its a hard problem to solved. Samsung guys reset phone and test two minutes and its ok. Maybe with nougat problem its solved but the update come far away.
Did anyone find a solution for this problem, or contacted Samsung? It's very annoying, and it started happening to me very often.
MrDusan said:
Did anyone find a solution for this problem, or contacted Samsung? It's very annoying, and it started happening to me very often.
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Click to collapse
Nothing. My go two times for warranty with videos for the problem and only restore factory settings and problem persists.
I can't believe it. I mean, that's a major bug if U ask me. I've heard that many people have the same issue. I'll contact samsung about it, maybe the nougat update fill fix it, but who knows when that will come.
Sent from my SM-G930F using XDA-Developers mobile app
MrDusan said:
I can't believe it. I mean, that's a major bug if U ask me. I've heard that many people have the same issue. I'll contact samsung about it, maybe the nougat update fill fix it, but who knows when that will come.
Sent from my SM-G930F using XDA-Developers mobile app
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You use whatsapp?
migl87 said:
You use whatsapp?
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Yes, I do.
MrDusan said:
Yes, I do.
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Try factory reset and dont open whatsapp. No problem in last two days. The Only diference is i dont open anytime the whatsapp.
migl87 said:
Try factory reset and dont open whatsapp. No problem in last two days. The Only diference is i dont open anytime the whatsapp.
Click to expand...
Click to collapse
It didn't happen to me for a month or more after a reset. So I guess it would be good to wait some time
But keep us updated here, if it's really whatsapp that's causing problems, at least we know who to blame!
Forget the whatsapp. I found the problem in my. Its hardware. Finally i have a way to show in store the problem. Try play a song or youtube video and apply pressure on back of the phone down the camera. Try in yours and tell me something
migl87 said:
Forget the whatsapp. I found the problem in my. Its hardware. Finally i have a way to show in store the problem. Try play a song or youtube video and apply pressure on back of the phone down the camera. Try in yours and tell me something
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Click to collapse
Oh, why didn't I see this last night It was driving me crazy! Now it works, but as soon as it starts acting up again I will try that. Where exactly did u apply pressure?
MrDusan said:
Oh, why didn't I see this last night It was driving me crazy! Now it works, but as soon as it starts acting up again I will try that. Where exactly did u apply pressure?
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Click to collapse
Hi. See the video.

Chromecast issues

Has anyone else experienced issues using a chromecast with their honor 8?
It used to consistently work flawlessly with my Galaxy S5, but since I've switched casting has been very buggy.
Finding the chromecast is usualy the first issue, half the time when I go to cast no devices show up.
Mostly frustrating is after something is casting I lose volume control when I am outside that specific all. Before I could toggle the volume on my TV from any screen and it showed the slider along with the phone media and ringer volume. It also seems to disconnect from the chromecast quite a bit as well. Sometimes ending the cast, but usually I'll have to close the app and reconnect in order to be able to control it again.
I've tried factory resetting my chromecast and never used guest mode, not sure what's causing the problems.
Anyone know of any possible solutions?
I have been having the same issues.
Phone just can't see the chrome cast.
Would be good if anyone has any solutions ??
Same issue here...
Reseting everything didn't change anything...
tiboutibou said:
Same issue here...
Reseting everything didn't change anything...
Click to expand...
Click to collapse
I have posted a question on the UK Honor Google+ board
See what they say.
I can't even get BBC iPlayer to cast so there is definitely some thing wrong.
Now TV just released an update that was ment to deal with the casting bug but still no casting !!
Hey guy's,
I will have my Chromecast back soon so ill do my best to figure out what the problem is.
Thom Knepper said:
Hey guy's,
I will have my Chromecast back soon so ill do my best to figure out what the problem is.
Click to expand...
Click to collapse
Hey @Thom Knepper it's really good to see you on here.
As your an Honor Rep your exactly the guy that we need to have about on XDA
Welcome
John
Guys.
I have just reset my phone to factory settings and I'm able to cast again !!
Not sure what happened to stop the castings but a factory reset sorted it
johnhux7 said:
Guys.
I have just reset my phone to factory settings and I'm able to cast again !!
Not sure what happened to stop the castings but a factory reset sorted it
Click to expand...
Click to collapse
So it must be another software that's blocking everything...
I hope that you guys find the problem because i can't...
tiboutibou said:
So it must be another software that's blocking everything...
I hope that you guys find the problem because i can't...
Click to expand...
Click to collapse
Yes mate it must be.
My phone is like a new phone today after resetting it.
All the bits that were not working are working again.
I'll try this week-end.
It's so long to reinstall and login in every app...
tiboutibou said:
I'll try this week-end.
It's so long to reinstall and login in every app...
Click to expand...
Click to collapse
I made a back up before resetting, put it into my SD card.
From resetting to having everything back on took me about 30 mins it was easy and well worth the effort
John
johnhux7 said:
I made a back up before resetting, put it into my SD card.
From resetting to having everything back on took me about 30 mins it was easy and well worth the effort
John
Click to expand...
Click to collapse
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
tiboutibou said:
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
Click to expand...
Click to collapse
No worries mate.
It's no bother to reset hey
Phone back to new again
Enjoy your casting
John
Sent from my Honor 8 using XDA Labs
tiboutibou said:
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
Click to expand...
Click to collapse
Does your volume control work as it should now?
I'm still having issues controlling volume from outside the app that is casting after a factory reset.

Repeating characters whenn typing

Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd?.
tdiboy said:
Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd[emoji20].
Click to expand...
Click to collapse
Your fingers needs learn the new size of device, my fingers needed it [emoji6]
Enviado desde mi BKL-L09 mediante Tapatalk
tdiboy said:
Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd.
Click to expand...
Click to collapse
Same problem here.
This happened to me once or twice. I noticed that it happened when I accidentally swiped over the keyboard instead of typed a letter. Maybe the same happened to you.
Thanks for your responses. I've noticed that it got worse the more quickly I typed. I did a power cycle (AKA Magic Reboot) shortly after I made the post and it doesn't seem too bad now (typing this on a laptop). Doesn't look like it is "an issue" as such as its only a couple of people reporting it here. Hard to tell as it has not been available long so the user-base will be fairly small.
tdiboy said:
Thanks for your responses. I've noticed that it got worse the more quickly I typed. I did a power cycle (AKA Magic Reboot) shortly after I made the post and it doesn't seem too bad now (typing this on a laptop). Doesn't look like it is "an issue" as such as its only a couple of people reporting it here. Hard to tell as it has not been available long so the user-base will be fairly small.
Click to expand...
Click to collapse
There was another thread where a few of us were discussing... The 130 update definitely reduced touch sensitivity so there are missed touch points when typing and also repeating letters when typing fast.. The 100 firmware was fine.. I did send them a message on HiCare and they said they'd pass it over to the dev team.. Hopefully the next update fixes it..
Sent from my BKL-L09 using Tapatalk
That's interesting... I'll try contacting them using that method. Was it the Live Chat facility? It has been doing it all through this message but I've been spell checking as i go. Only served to remind me how annoying this issue is. Bar that. I love this phone?.
tdiboy said:
That's interesting... I'll try contacting them using that method. Was it the Live Chat facility? It has been doing it all through this message but I've been spell checking as i go. Only served to remind me how annoying this issue is. Bar that. I love this phone[emoji7].
Click to expand...
Click to collapse
Yeah HiCare live chat feature.. You can let them kbow.. I also mentioned the lack of a feedback/bug report app/service. Might as well mention that if you think it'll be a good idea..
Next time quote the post so people get notified that you replied
Sent from my BKL-L09 using Tapatalk
+1 for the problem. But getting better day by day
Targaeryan said:
Yeah HiCare live chat feature.. You can let them kbow.. I also mentioned the lack of a feedback/bug report app/service. Might as well mention that if you think it'll be a good idea..
Next time quote the post so people get notified that you replied
Sent from my BKL-L09 using Tapatalk
Click to expand...
Click to collapse
I tried the Live Chat facility and they suggested clearing the Cache Partition. I did that and still get the issue (typing this on laptop). He said that it was the first case he had heard of this happening (funny how they always say that...). I might try the live chat again to see what can be done. I mentioned about the lack of feedback/bug report and he said he would "pass it on" so not much use really.
same here.
enzippo said:
same here.
Click to expand...
Click to collapse
It seems puzzling that if it were a software issue, then everyone running the 130(C432) release would we mentioning it on this forum. As it seems a little quiet with regards to that, this make me think its a hardware issue affecting a limited number of handsets.
I'm hoping that the next update (overdue for Feb and now due for March update) may fix it. If not, I'll be sending it off for repair with John Lewis in the UK where I bought it from.
tdiboy said:
It seems puzzling that if it were a software issue, then everyone running the 130(C432) release would we mentioning it on this forum. As it seems a little quiet with regards to that, this make me think its a hardware issue affecting a limited number of handsets.
I'm hoping that the next update (overdue for Feb and now due for March update) may fix it. If not, I'll be sending it off for repair with John Lewis in the UK where I bought it from.
Click to expand...
Click to collapse
I had no troubles with the earlier b100... i think is software releated.
enzippo said:
I had no troubles with the earlier b100... i think is software releated.
Click to expand...
Click to collapse
I have to say, I think the new 140 update fixed it! I'm not having missed touch events or repeating characters.
Sent from my BKL-L09 using Tapatalk
Targaeryan said:
I have to say, I think the new 140 update fixed it! I'm not having missed touch events or repeating characters.
Sent from my BKL-L09 using Tapatalk
Click to expand...
Click to collapse
i'm waiting the update too, but c432 fw not yet released.
Fellas, the bug is also known as "double tapping" and it software related only. Few years ago Huawei P8 Lite had it and after a several updates it was fixed.
qtoo941 said:
Fellas, the bug is also known as "double tapping" and it software related only. Few years ago Huawei P8 Lite had it and after a several updates it was fixed.
Click to expand...
Click to collapse
I finally did the factory reset as suggested by support a while back and strangely (had no hope that it would fix it), the issue has (so far) not returned .
I'm wondering if the issue occured as a result of the the January 130 update which started to install as soon as I connected the phone to the WiFi when I first set up the handset. Anyone else who are having the issue after the update but have not done a factory reset, I recommend that they try it. If you have done the reset, do you still get the issue?
Hopefully the 140 update (due any day?) will now sort out the dropping bluetooth whilst streaming music.
tdiboy said:
I finally did the factory reset as suggested by support a while back and strangely (had no hope that it would fix it), the issue has (so far) not returned .
I'm wondering if the issue occured as a result of the the January 130 update which started to install as soon as I connected the phone to the WiFi when I first set up the handset. Anyone else who are having the issue after the update but have not done a factory reset, I recommend that they try it. If you have done the reset, do you still get the issue?
Hopefully the 140 update (due any day?) will now sort out the dropping bluetooth whilst streaming music.
Click to expand...
Click to collapse
Any news about this topic? The more I type the more letters tend to repeat... Very annoying
Flyingdaddy said:
Any news about this topic? The more I type the more letters tend to repeat... Very annoying
Click to expand...
Click to collapse
My factory reset seemed to resolve the issue but it came back shortly afterwards but not as bad as it was previously. That or I've become more accustomed to it. EIther way, it is still here. I take it you are not on the C432 (UK?) variant like mine? No sign of the 140 update for me yet which seems to resolve it for some users suffering the same issue.
tdiboy said:
My factory reset seemed to resolve the issue but it came back shortly afterwards but not as bad as it was previously. That or I've become more accustomed to it. EIther way, it is still here. I take it you are not on the C432 (UK?) variant like mine? No sign of the 140 update for me yet which seems to resolve it for some users suffering the same issue.
Click to expand...
Click to collapse
I'm on the European model, see screenshot. Still 130 apparently.

Delay when pressing notifications

Hello guys, I recently got my new Oneplus 8T, and, whilst the device is amazing from what I could use it, it has an annoying flaw that I couldn´t find any information of.
When I press a whatsapp, telegram, etc notification, there´s a bit of delay inbetween the press and the start of the app opening. The phone does it the majority of times, as you can see in the video below (at the 10 second mark it opens it right):
Do you have an idea on what could be causing this? Does any of you have the same issue I do? I tried turning off everything related to battery saving, even factory reseting. Any help is much appreciated, thank you in advance!
Avrammm said:
Hello guys, I recently got my new Oneplus 8T, and, whilst the device is amazing from what I could use it, it has an annoying flaw that I couldn´t find any information of.
When I press a whatsapp, telegram, etc notification, there´s a bit of delay inbetween the press and the start of the app opening. The phone does it the majority of times, as you can see in the video below (at the 10 second mark it opens it right):
Do you have an idea on what could be causing this? Does any of you have the same issue I do? I tried turning off everything related to battery saving, even factory reseting. Any help is much appreciated, thank you in advance!
Click to expand...
Click to collapse
I have exact same issue and I guess all might be having same issue, just that they don't notice it..quite annoying to be honest...
ram4ufriends said:
I have exact same issue and I guess all might be having same issue, just that they don't notice it..quite annoying to be honest...
Click to expand...
Click to collapse
I've come across some people with this specific flaw, I contacted Oneplus and they told me to factory reset the phone and if that didn't help (which did not, since I've gone wayy further with it, installing HydrogenOS and older versions of OxygenOS and didn't solve the issue), it "might" be a software issue and it "might" be solved in the next software update.
For how much have you been with the phone?
What is bugging me is that this problem is too specific for it to be a hardware issue.
Avrammm said:
I've come across some people with this specific flaw, I contacted Oneplus and they told me to factory reset the phone and if that didn't help (which did not, since I've gone wayy further with it, installing HydrogenOS and older versions of OxygenOS and didn't solve the issue), it "might" be a software issue and it "might" be solved in the next software update.
For how much have you been with the phone?
What is bugging me is that this problem is too specific for it to be a hardware issue.
Click to expand...
Click to collapse
I have the phone for a week...I don't remember having this issue in my earlier OnePlus phones..it might be OOS 11 issue...
ram4ufriends said:
I have the phone for a week...I don't remember having this issue in my earlier OnePlus phones..it might be OOS 11 issue...
Click to expand...
Click to collapse
Yes, I still have my Oneplus 7 Pro and it works flawlessly. I think I found something crucial.
The problem lays whitin the "Notifications" apartment. I'll explain myself.
As you can see in this new video I recorded
that weird delay shows when I open a notification coming from the tab "Notifications". BUT, when I open the SAME APP (Play Store) from a notification coming from "Other notifications" there's no delay at all, the phone works flawlessly, see how I press to see how my download is going, there's no lag. It would be wonderful if you could try it yourself, and see if that's the case on you unit too.
Taking this into account, I'm almost 100% sure this is a software related problem, and has nothing to do with hardware, probably a bug.
I'll report it to the bug reporting section of Oneplus and see if they can work on it.
Avrammm said:
Yes, I still have my Oneplus 7 Pro and it works flawlessly. I think I found something crucial.
The problem lays whitin the "Notifications" apartment. I'll explain myself.
As you can see in this new video I recorded
that weird delay shows when I open a notification coming from the tab "Notifications". BUT, when I open the SAME APP (Play Store) from a notification coming from "Other notifications" there's no delay at all, the phone works flawlessly, see how I press to see how my download is going, there's no lag. It would be wonderful if you could try it yourself, and see if that's the case on you unit too.
Taking this into account, I'm almost 100% sure this is a software related problem, and has nothing to do with hardware, probably a bug.
I'll report it to the bug reporting section of Oneplus and see if they can work on it.
Click to expand...
Click to collapse
Were you able to find any fix to this? Quite annoying issue...
ram4ufriends said:
Were you able to find any fix to this? Quite annoying issue...
Click to expand...
Click to collapse
No, I coulnd't. But I confirmed it to be a software related problem. I flashed LineageOS and PixelExperience ROM and the phone worked flawlessly. So we might have to wait for Oneplus to fix the problem in next OTA.
Avrammm said:
No, I coulnd't. But I confirmed it to be a software related problem. I flashed LineageOS and PixelExperience ROM and the phone worked flawlessly. So we might have to wait for Oneplus to fix the problem in next OTA.
Click to expand...
Click to collapse
Yes, I am on Pixel Experience ROM and it doesn't have the problem..I will be on this ROM for sometime..
ram4ufriends said:
Yes, I am on Pixel Experience ROM and it doesn't have the problem..I will be on this ROM for sometime..
Click to expand...
Click to collapse
Yes, I was really satisfied with these ROMS performance, the only downside was getting Widevine security level down to L3, so i can't watch netflix on the phone anymore... Kinda sad we have to do this in order for the phone to work correctly.
Avrammm said:
Yes, I was really satisfied with these ROMS performance, the only downside was getting Widevine security level down to L3, so i can't watch netflix on the phone anymore... Kinda sad we have to do this in order for the phone to work correctly.
Click to expand...
Click to collapse
I remember there was an APK to watch Netflix..
ram4ufriends said:
I remember there was an APK to watch Netflix..
Click to expand...
Click to collapse
Oh, I might try that one, thank you man! Just updated to the newest OTA that was released today, and didn't fix the issue whatsoever... This is pretty sad.
Avrammm said:
Oh, I might try that one, thank you man! Just updated to the newest OTA that was released today, and didn't fix the issue whatsoever... This is pretty sad.
Click to expand...
Click to collapse
Ah..I was wondering if the latest OTA fixed it...I don't think they will fix it anytime soon
ram4ufriends said:
Ah..I was wondering if the latest OTA fixed it...I don't think they will fix it anytime soon
Click to expand...
Click to collapse
The latest OTA kinda did something for me. I get the delay 5 out of 10 times I press a notification. Used to be 9 out of 10 times lol. It's not completely fixed but it's an improvement. What I did was send a bug report to the Oneplus bug reporting site and they said that they will be working on it.

Unusual repeat press on touch screen after Color OS 11 upgraded

Hello All,
Last month I upgraded my Oppo Find X2 Pro from ColorOS 7 to ColorOS11 (CPH2025NV39_11_C.06) then I experienced faulty repeat press on touch screen (area around bottom edge of the screen) without doing anything. Example of applications those I faced the issue are Lazada, Shoppe and Snapseed. After that on 1 Dec, there was another update released (CPH2025_11_C.57) so I updated again and hope the issue gone but I've no luck.
You can see how the issue looks like from my video link here...
https://www.facebook.com/permalink.php?story_fbid=411970326908350&id=100042861581210
Does anyone faced the same issue and if so, how could you overcome it? You kind advice would really be appreciated.
Thanks,
Nattapon S.
nattapons said:
Hello All,
Last month I upgraded my Oppo Find X2 Pro from ColorOS 7 to ColorOS11 (CPH2025NV39_11_C.06) then I experienced faulty repeat press on touch screen (area around bottom edge of the screen) without doing anything. Example of applications those I faced the issue are Lazada, Shoppe and Snapseed. After that on 1 Dec, there was another update released (CPH2025_11_C.57) so I updated again and hope the issue gone but I've no luck.
You can see how the issue looks like from my video link here...
https://www.facebook.com/permalink.php?story_fbid=411970326908350&id=100042861581210
Does anyone faced the same issue and if so, how could you overcome it? You kind advice would really be appreciated.
Thanks,
Nattapon S.
Click to expand...
Click to collapse
Yes the same issue sometimes on gboard
PrinceLc said:
Yes the same issue sometimes on gboard
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Which application did you faced the issue? Any clue how to fix?
nattapons said:
Which application did you faced the issue? Any clue how to fix?
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Only on gboard the space button
Please wipe and format from recovery for best results
Oh... Is there any way to do this without lost of information (i.e. Apps and medi)?
Finally, the problem has been fixed after updated to CPH2025_11_C.59
Thanks for all comments
nattapons said:
Finally, the problem has been fixed after updated to CPH2025_11_C.59
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Did you use a VPN to find the C59 update? If so what country did you connect to?
Craphead said:
Did you use a VPN to find the C59 update? If so what country did you connect to?
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No, I've not used VPN. I'm in Thailand.
nattapons said:
Finally, the problem has been fixed after updated to CPH2025_11_C.59
Thanks for all comments
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Can't wait for this update! Glad it's been fixed

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