Question Help - this watch isn't supported on this phone - Samsung Galaxy Watch 4

Anybody can help ?
I can't pair galaxy watch 4 with S20 ultra 5g (Snapdragon)
I have pop up message after confirmation pairing code
" this watch isn't supported on this phone "
so its looks like galaxy watch 4 not working with Samsung phone.

Is galaxy wearable app updated on your phone ?
Try to uninstall it and install it again from the Galaxy Store.

Is your phone Rooted ? Are you running custom OS ? That could be a problem .

Related

[Q] Gear 2 Neo with Galazy S2 SGHT989D

I have just bought a gear 2 neo smartwatch and cannot get it connected with my phone. I have a samsung galaxy s2 model # sght989d. The phone is running cyanogenmod 11 (4.4.3). The watch will pair with my phone and receive calls no problem however I cannot get it initialized to even use it as a clock lol. All I see when I turn on the watch is "To Connect your Gear, first download Gear Manager via Samsung Apps on you're mobile device" with an option to show a preview video or hit next. I have tried multiple version of gear manager and got the phone to pair no problem however it is not an available device. I understand that it will never fully work with my phone due to how old it is and its lacking a bunch of features. I just want to use the basic features and have the time on my wrist is this possible.
Thank You :good:
GhostConn said:
I have just bought a gear 2 neo smartwatch and cannot get it connected with my phone. I have a samsung galaxy s2 model # sght989d. The phone is running cyanogenmod 11 (4.4.3). The watch will pair with my phone and receive calls no problem however I cannot get it initialized to even use it as a clock lol. All I see when I turn on the watch is "To Connect your Gear, first download Gear Manager via Samsung Apps on you're mobile device" with an option to show a preview video or hit next. I have tried multiple version of gear manager and got the phone to pair no problem however it is not an available device. I understand that it will never fully work with my phone due to how old it is and its lacking a bunch of features. I just want to use the basic features and have the time on my wrist is this possible.
Thank You :good:
Click to expand...
Click to collapse
Have you tried this tutorial? http://forum.xda-developers.com/showthread.php?t=2723862

No connection with Gear S2 and Note Edge

Unfortunately i don't get any connection with my Gear S2 and my Note edge. I have the Gear Manager from the Samsung App Store and Android 5.0.1 (no root)..
Maybe some of you have the same problem and a solution.
Thanks and sorry for my bad english...
Max
Go to http://apps.samsung.com/Gear and click Samsung device. I think the Gear S2 has a newer Gear manager which is not on Samsungs app store. It should be on Google Play store.
damax22 said:
Unfortunately i don't get any connection with my Gear S2 and my Note edge. I have the Gear Manager from the Samsung App Store and Android 5.0.1 (no root)..
Maybe some of you have the same problem and a solution.
Thanks and sorry for my bad english...
Max
Click to expand...
Click to collapse
Thank you for your replay. The App in the Play Store is only for non Samsung phones. I can not install this Version on my Note Edge.
The other Version is the same like the App in the Samsung App Store.
I'm having a similar issue on my SM-N9200. No matter what I try when attempting to connect the S2 with gear manager nothing works. From everything I can tell I have the latest version and there are no updates available in the Samsung store, or software updates. Very frustrating.
Okay, and im assuming you have tried to factory reset the Gear S2 and toggle the Bluetooth on and off on your phone? When the gear manager app scans for devices, does your watch show up as discovered? Or does it not show up at all. Can you search for the watch by going to the Bluetooth utility on your watch? I guess the last step would be to contact Samsung support on this issue. It seems like there have been a lot of known bugs since the release of the watch.
damax22 said:
Thank you for your replay. The App in the Play Store is only for non Samsung phones. I can not install this Version on my Note Edge.
The other Version is the same like the App in the Samsung App Store.
Click to expand...
Click to collapse
I already speak with the samsung support. BUt they know now soluton. The will check my problem and maybe they will fix the bug.
When i scan with bluetooth directly i can find the watch but the gear manager will not find the watch. i also make a factory reset after i check if the watch works with an old LG G2, it does, but not with the note edge.
ripv2 said:
Okay, and im assuming you have tried to factory reset the Gear S2 and toggle the Bluetooth on and off on your phone? When the gear manager app scans for devices, does your watch show up as discovered? Or does it not show up at all. Can you search for the watch by going to the Bluetooth utility on your watch? I guess the last step would be to contact Samsung support on this issue. It seems like there have been a lot of known bugs since the release of the watch.
Click to expand...
Click to collapse
Did you try reinstalling the gear manager software?
damax22 said:
I already speak with the samsung support. BUt they know now soluton. The will check my problem and maybe they will fix the bug.
When i scan with bluetooth directly i can find the watch but the gear manager will not find the watch. i also make a factory reset after i check if the watch works with an old LG G2, it does, but not with the note edge.
Click to expand...
Click to collapse
ripv2 said:
Did you try reinstalling the gear manager software?
Click to expand...
Click to collapse
Yes I try it a lot. Also with older versions of the gear manager. But nothing works.
Thats really weird. Im wondering if the watch is defective? Can you swap it for a new one?
damax22 said:
Yes I try it a lot. Also with older versions of the gear manager. But nothing works.
Click to expand...
Click to collapse
ripv2 said:
Thats really weird. Im wondering if the watch is defective? Can you swap it for a new one?
Click to expand...
Click to collapse
No, I think the watch is okay because the watch works with the lg g2 and the gear manager for non samsung devices but not with the note edge and the gear manager for galaxy devices.
I think it is a software problem from the gear manager.
Oh yeah, if you can connect with another device then it has to be software.
damax22 said:
No, I think the watch is okay because the watch works with the lg g2 and the gear manager for non samsung devices but not with the note edge and the gear manager for galaxy devices.
I think it is a software problem from the gear manager.
Click to expand...
Click to collapse
Mines the same. I can connect with another phone, just not my galaxy note 5.
The same here, Italian Vodafone 5.0.1 Note Edge.
Gear Manager cant see s2, Tried all...
I have a note edge and it connects ok
taddo3 said:
I have a note edge and it connects ok
Click to expand...
Click to collapse
What Android version and gear manager version do you have?
An update to Gear Manager has been released and the Note Edge can now connect to the Gear S2
And the Play Store update to the Gear app from yesterday has borked my BT connection on my Nexus 5 that I also upgraded to Marshmallow. S2 will no longer connect to Nexus 5.
I can't seem to get my S2 to connect to my LG G3 running 5.1.1 BLisspop.
I think I might just have to return this.
schitt.
Connection to Note 3
I can confirm this does not work on my Note 3 unless I'm running a Touchwiz rom. I had (and loved) the AICP rom and none of these files will help it connect. I get the standard "modified software" message. When I installed the stock rom w/tweaks, it connects fine.
So I couldn't use the "Samsung phone" version of Gear manager because while it's a Samsung phone, it wasn't running Samsung software. But I couldn't use the "Non-Samsung phone" version because it still sees it as a Samsung phone and I get the "incompatible with this device" message.
I have to decide between the AICP rom and my old Gear Live or the touchwiz garbage (w/Nova launcher to hide it) and the Gear S2..
same problem here
Hi Guys,
I have same problem. I got Gear S2 Classic from Korea and it won't connect to my S6 Edge. I downloaded to latest gear manager app version 2.2.15092142 . but it still won't connect and give message "check if your phone is compatible and if the gear manager app needs to be updated, then try again" I have factory reset both the phone and the gear but still same issue.
anyone got a solution?
Thanks

Recommendations for smart watch with Note 4 running CM 12.1

I messed up and bought a Samsung Gear S2 watch to go with my Galaxy Note 4. It requires initialization with Samsung Gear app on the phone. The watch won't do anything, even display the time, until initialization is complete. You get an error message about an incompatible operating system. So I returned the watch.
I need recommendations for smart watches that will work with a rooted phone running CM 12.1. Thanks.
Is anyone using a smart watch with CM 12?
I bought the Huawei Watch today, and it works perfectly. Synced up immediately, no problems.
I'm using the Facer app, and I'm already making watch faces.

Samsung Pay not found on Gear S2 Classic SM-R732

I just got this watch yesterday and I am trying to set up Samsung Pay on it. As far as I know it is the US Version unless the Amazon seller lied. I am in the USA with a Galaxy Note 4 (6.0.1) paired, and when I turn on NFC in connections on the watch, and go to tap and pay, it says "no installed payment apps." I have tried installing Samsung Pay for Gear apks from online that all gave me the error "Unable to continue using Samsung Pay. Your gear may not be supported." Is there any way that anyone knows to get this working? Holding down the back button on the watch does nothing. I have checked for updates within the Gear app and it says I am up to date, yet there is no "Samsung Pay" section in the settings side of my Gear Manager app.
From Gear App itself:
Samsung Gear App Version: 2.2.17022862
Gear S Plugin Version: 2.2.03.17051161
From the Gear:
Tizen 2.3.2.2
Software R732...EQC1
Knox 2.0
From phone's app manager:
Samsung Accessory Service 3.1.41_170404
SASystemProviders 2.3.99
Are there other application dependencies that I may need to update? When I was setting up the watch it seemed to have trouble so I had to update everything from apk's online, also I had a Gear 2 Neo before this.
The SPay versions I tried were 1.2 and 1.4 and I tried installing the SPay Framework 2.7
The Samsung Pay app doesn't show up in the Google Play Store or Galaxy Store.
I've been reading the forums and it appears as though SPay got off to a rocky start for Gear S2, is it still like that?
Any help would be greatly appreciated.
In my Gear S2 I did not need to install any APK. Just click on the "Samsung Pay" option in the Gear app for smartphone and it automatically downloaded the applications and installed them automatically.
I have a Gear S2 3G, Tizen 2.3.2.1 and I live in Brazil and I did not have any problems.
VcT.2012 said:
In my Gear S2 I did not need to install any APK. Just click on the "Samsung Pay" option in the Gear app for smartphone and it automatically downloaded the applications and installed them automatically.
I have a Gear S2 3G, Tizen 2.3.2.1 and I live in Brazil and I did not have any problems.
Click to expand...
Click to collapse
I'm not sure if I was unclear, but I said I do not have that section in my Gear app for some reason.
VcT.2012 said:
In my Gear S2 I did not need to install any APK. Just click on the "Samsung Pay" option in the Gear app for smartphone and it automatically downloaded the applications and installed them automatically.
I have a Gear S2 3G, Tizen 2.3.2.1 and I live in Brazil and I did not have any problems.
Click to expand...
Click to collapse
did you buy your watch in Brazil or in another country?
I'm also in Brazil but i bought my watch in México and i'm facing exactly the same problem. the app doesn't even show up on my phone or my watch.
pedrocaelima said:
did you buy your watch in Brazil or in another country?
I'm also in Brazil but i bought my watch in México and i'm facing exactly the same problem. the app doesn't even show up on my phone or my watch.
Click to expand...
Click to collapse
No it should be all US but I would like to verify with the serial number or something but I don't know how
Don't know if this is resolved, but it could be that the SPay only works when connected to an SPay compatible phone. I have been using it since the Note5 (now have an S8) with no issues, other than the rocky start of setting up cards. There is a separate app in the galaxy store that updates the gear SPay and phone SPay. Everytime there is an update to SPay, I get a download for my gear and a download for my phone. If you can't find it in the galaxy store, it may be because the phone is not supported.
dragonsoul84 said:
Don't know if this is resolved, but it could be that the SPay only works when connected to an SPay compatible phone. I have been using it since the Note5 (now have an S8) with no issues, other than the rocky start of setting up cards. There is a separate app in the galaxy store that updates the gear SPay and phone SPay. Everytime there is an update to SPay, I get a download for my gear and a download for my phone. If you can't find it in the galaxy store, it may be because the phone is not supported.
Click to expand...
Click to collapse
See that's what I thought, but that was when I had my Galaxy Note 4. Now I've upgraded to a Galaxy S8+ (unlocked USA version) so I should have no issues. Maybe resetting the Gear S2 in some way will fix it, I'll have to try. It did do a "light reset" when I connected it to my new phone. Thanks for the input though!
UPDATE
A factory reset did not fix the issue. Still unresolved
Hi I have same issue gear s2 classic pairred with s8 but i haven't got Samsung pay beta on gear manager either did you get it resolved ?
Andyr_2017 said:
Hi I have same issue gear s2 classic pairred with s8 but i haven't got Samsung pay beta on gear manager either did you get it resolved ?
Click to expand...
Click to collapse
No I contacted samsung support and they had no clue, I'm thinking they must have given me the international version on Amazon
I have US Gear S2 Classic SM-R732. FW R732XXU2EQH1, Tizen 2.3.2.2.
Samsung pay works fine. Both with Note 4, Note 5 and Note 8. In fact it also works without phone present, just tap and pay just wearing your watch (and some clothes ?)
Activation of Samsung Pay is to long press top button... Doing so for the first time it asks you to do necessary steps to activate Samsung Pay... then add cards... ready.
Suggest to try this first!
NFC of phone is not playing a part at all.
Samsung Pay also worked with two previous FW versions.
OnnoJ said:
I have US Gear S2 Classic SM-R732. FW R732XXU2EQH1, Tizen 2.3.2.2.
Samsung pay works fine. Both with Note 4, Note 5 and Note 8. In fact it also works without phone present, just tap and pay just wearing your watch (and some clothes ?)
Activation of Samsung Pay is to long press top button... Doing so for the first time it asks you to do necessary steps to activate Samsung Pay... then add cards... ready.
Suggest to try this first!
NFC of phone is not playing a part at all.
Samsung Pay also worked with two previous FW versions.
Click to expand...
Click to collapse
Yes the issue here is that long pressing the button does not open anything, I'm on the same firmware version.
Tizen version nor Model Name nor Firmware Version nor CSC Version is the "magic" identification part...
It is simple active CSC/ Sales Code on device... Factory written... and hidden for normal End User... no idea why...
Example:
Code:
DBT for Germany
XAR for US
You could identify your active Sales Code via Tool SDB for instance... alternate way is to check few files from Gear S Plugin... on Android handset...
In THEORY it is possible to force SPay... but dangerous sideeffects possible...
Example for 1 forced way to enable SPay... look at Video:
https://forum.xda-developers.com/showpost.php?p=73982855&postcount=213
Here you can see, how 1 user checked his active CSC... Sales Code... few Screenshots visible... maybe then more clear...:
https://forum.xda-developers.com/showpost.php?p=73518544&postcount=158
Best Regards
same problem here
I have a S2 Sport and a Galaxy S7 both bought in the U.S but I live in Brazil.
Samsung pay works fine on the S7, but doesnt show up on gear manager.
Long pressing the back button on the gear does nothing.
i found an apk "Samsung pay for gear plugin" online and installed it, but when I opened said my gear was not found or not compatible

Question Galaxy Watch 4 Classic doesnt sync steps and pulse with Galaxy S22 Ultra

Hello,
i have a strange issue. My Samsung Galaxy Watch 4 is connected to my rooted Samsung Galaxy S22 Ultra Exynos. All permissions are given and sensors are active.
The watch is counting my steps and measures my pulse but it doesnt transfer the data into Shealth on my phone. Samsung Shealth on the phone is only counting the steps i've made with the phone. Of course Shealth is set up to show all steps.
I''m clueless whats wrong.
SW-Version on the Watch: R895FXXU1EVA8 / SM-R985FZKADBT
SW-Version on the Phone: S908BXXU1AVCJ / SM-S908
Thanks for help
I have the same problem.

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