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Hello,
Pardon if this has been answered already, I simply did not find my exact question answered.
I am using my unmodified Nexus 5 (not even rooted), with the latest KitKat (v.4.4.2 build KOT49H) with quite a few wired and wireless headsets and people always complain they cannot hear me. Eventually I got my hands on an old Samsung Galaxy S2 and tried my best bluetooth headset with it: Imagine my surprise, I could hear myself quite clearly even when I was talking really really softly, barely above a whisper. My headset is excellent. My phone is not.
My questions revolve around what to do about it.
Nothing in KitKat allows me to adjust the bluetooth microphone gain, nor does it let me use an equalizer on my microphone. I can adjust the volume of the headset, but this does not do anything to the microphone gain.
So...
Question 1: am I the only person with this problem?
Question 2: what do you people do about it?
Question 3: are there any mods / custom ROMs out there that attempt to fix this problem? Google does not appear to be interested in doing so.
Thanks in advance!
*bump*
Any ideas? I have tried re-pairing my bluetooth headset - no go. I have tried flashing custom ROMs and kernels - no go again. It seems to be a problem with the phone, but I have no idea how to fix it. And Google searches always return other people having this problem. Noone with solutions, though.
Using a wired headset results in even worse results, if that were at all possible.
Has anyone tried to replace the bluetooth stack or driver with something that works?
Thanks!
*bump*
Yesterday I spent quite a few hours tinkering with my phone. I tried every last radio out there for the Nexus 5 and none had any effect on bluetooth microphone levels. Then I tried a few AOSP ROMs: CM11 and Omni. They turned out to be so closely related I might as well have just tried one. None had any effect on bluetooth microphone. Heck if CM11 doesn't do it, there really are no alternatives out there! I tried the FauxAudio tweak, even paid $2 to Faux, which successfully managed to do nothing: app didn't was written badly. Finally, I tried a bunch of volume boost tweaks. That worked, actually. That is, it boosted the wrong volume. Finally, in a moment of true and utter desperation, I opened an ADB shell and edited that mixer file by hand. I then discovered that microphone gain on bluetooth is not controlled there.
I tried all my wired headsets again: Etymotic HF3's microphone produces such an atrocious sound, if I am to rely on it I need to seriously consider becoming a mime. Then there were my Bose QC15 headphones with a remote cable for Android by some off-brand company: that was terrible, the cable is useless. Heck, not even mime lessons can help me there.
Eventually I chanced upon an old microphone cable for my QC15 headphones. Just microphone, no remote. Surprisingly, this one is loud and clear! That after being anything but loud or clear on my old cell phone. Interesting. Unfortunately, it's been out of production for a few years. My working theory is that Bose realized putting a decent microphone on expensive headphones gives people real value, makes them spend money, and that way lies madness. We can't have that, can we. So when that cable starts cutting, so does my use of this cell phone.
I am screwed.
In any case, I will stop bumping my own thread, you guys obviously don't know a solution or there would have been a lively conversation right now. And I am pretty sure there is a moderator or two frowning right now, possibly getting ready to throw an encyclopedia at me. My only hope is that Google is going to do something about that pesky Broadcom driver that doesn't work sometime before the mass exodus to the iPhone. And before my precious microphone cable stops working, or I will be leading the way for that exodus. It's a phone, damnit, if it doesn't work like one it's no good.
Hmmm.... it should be possible to wire a good lavalier mike on a cell phone cable... maybe I can get an op-amp from an old tape recorder to get decent amplification... When attaching a 9V battery on my headphone cable begins to look appealing, we really have a problem.
Yes, if nobody reply you is because no one can help u.
But for what it's worth, i had an Xperia Play for 2 years. Using an Motorola Bluetooth Headset H350 while driving and a MW600 Sony Ericsson Stereo Bluetooth Headset, both never had a problem.
Now from 2013 Christmas both headsets with my new N5: still never a problem and not noticing any low volume or mic. Sorry
same issue
Dany XP said:
Yes, if nobody reply you is because no one can help u.
But for what it's worth, i had an Xperia Play for 2 years. Using an Motorola Bluetooth Headset H350 while driving and a MW600 Sony Ericsson Stereo Bluetooth Headset, both never had a problem.
Now from 2013 Christmas both headsets with my new N5: still never a problem and not noticing any low volume or mic. Sorry
Click to expand...
Click to collapse
hi,
i am having the same issue with my Nexus 5 in combination with my Logitech H800 Wireless headset (people can`t hear me).
Anybody who did find a solution for this?
Thx
pitchdown said:
hi,
i am having the same issue with my Nexus 5 in combination with my Logitech H800 Wireless headset (people can`t hear me).
Anybody who did find a solution for this?
Thx
Click to expand...
Click to collapse
No solution. I tried everything, everything I could think of. I got FauxAudio to work eventually and that did nothing for Bluetooth performance (and it said it wouldn't, but I was desperate).
I returned a lot of high end bluetooth headsets over this issue. Eventually I came upon the Plantronics Voyager Legend. I would like to tell you this really expensive headset works fine, but no - microphone gain is still low, though this time around people can hear me okay. Not great, just okay. I am using that now. It's not perfect, it's far from perfect, but finally usable. Sort of. If I speak loudly.
For what it is worth, the ElementalX kernel improves Bluetooth stability on the N5 quite a bit. Microphone gain is still low, though. Another thing that sometimes helps a little is turning off the multimedia profile on the headset, though why THAT would make a difference is beyond me.
All we can do is wait, watch the Samsung Galaxy S5 get released and wonder if we should switch.
kangelov said:
No solution. I tried everything, everything I could think of. I got FauxAudio to work eventually and that did nothing for Bluetooth performance (and it said it wouldn't, but I was desperate).
I returned a lot of high end bluetooth headsets over this issue. Eventually I came upon the Plantronics Voyager Legend. I would like to tell you this really expensive headset works fine, but no - microphone gain is still low, though this time around people can hear me okay. Not great, just okay. I am using that now. It's not perfect, it's far from perfect, but finally usable. Sort of. If I speak loudly.
For what it is worth, the ElementalX kernel improves Bluetooth stability on the N5 quite a bit. Microphone gain is still low, though. Another thing that sometimes helps a little is turning off the multimedia profile on the headset, though why THAT would make a difference is beyond me.
All we can do is wait, watch the Samsung Galaxy S5 get released and wonder if we should switch.
Click to expand...
Click to collapse
Somebody advised me to download the app "persist"
This is free from the playstore.
Can you try this and let me know this is working for you?
Thx
pitchdown said:
Somebody advised me to download the app "persist"
This is free from the playstore.
Can you try this and let me know this is working for you?
Thx
Click to expand...
Click to collapse
This app controls the bluetooth volume, not the bluetooth gain. The bluetooth volume was never a problem.
kangelov said:
This app controls the bluetooth volume, not the bluetooth gain. The bluetooth volume was never a problem.
Click to expand...
Click to collapse
Ok,
i am having the problem with my Logitech H800 headset with the nexus 5.
So this is a android kitkiat 4.4 issue?
Or is this problem only on several Nexus 5-devices?
pitchdown said:
Ok,
i am having the problem with my Logitech H800 headset with the nexus 5.
So this is a android kitkiat 4.4 issue?
Or is this problem only on several Nexus 5-devices?
Click to expand...
Click to collapse
My guess is either the bluetooth baseband or the bluetooth kernel driver used in the N5 is flaky. This is why I think so:
Problem does not exist on my old Samsung Galaxy S2, including when it runs the same nightly of CM11, nor does it exist on my computer or my desk phone. All the headsets I've owned performed admirably there, so the headsets are not directly the cause. From what I've seen no ROM and no kernel out there seem to be making a difference as far as Bluetooth gain is concerned, the problem is persistently there and the same. Best I could tell it's just the N5 with a problem and it's just for the phone profile. I've tried the Bose headset (the worst performer headset with the N5 of the lot) on a colleague's N5 and his phone was just as bad with it as mine. I am not sure if it's a small batch of N5s having a problem, I don't own lots and lots of N5 phones to try on, but I doubt it: with anything digital things are usually all-or-nothing and the N5 has an off-the-shelf Bluetooth chip, which is not unique to the N5. My guess is it's the entire model, but having only tried on 2 N5 phones, this is no more than a guess.
From what I saw online, the entire Nexus line has poor Bluetooth performance, not just the 5, and Google changed the Bluetooth stack with KitKat besides possibly introducing more problems. If you have a non-Nexus phone, the manufacturer most certainly replaced the Bluetooth driver and radio with one of their own, so problem goes away, but the Nexus line does not enjoy such attention.
An interesting thing to try would be for someone to put the LG G2 Bluetooth driver on a N5 kernel and try it out. I don't have the time or the expertise to do that, but there are plenty of people who do. Assuming the G2 does not have problems with bluetooth gain, if the problem still persists it will tell us if it's the N5 baseband or hardware doing it, and noone can help us there if that's the case.
I have this problem too, using my Nexus5 with iphone headsets. Peoples told me in skype and hangouts, that they hear me bad...
Shiver2005 said:
I have this problem too, using my Nexus5 with iphone headsets. Peoples told me in skype and hangouts, that they hear me bad...
Click to expand...
Click to collapse
That's a different problem. The wired headset problem is easily solvable with FauxAudio and a supported kernel.
This maybe realted to the changes Google made to the core Bluetooth stack as of Android 4.3+ I know they made adjustments for the BLE [low poer Bluetooth devices like pedometers and other senor type crap]. It is BEYOND me as to why Google keeps adding functionality ot the core Bluetooth stack when it is GLARINGLY OBVIOUS they have real problems with Bluetooth as a whole. WHY NOT fix the core issues so Bluetooth is much better at the basics before trying to add functionality or more complex?
I know they complained it would cost a bit for a different newer Bluetooth license but I mean in my personal experience with many different phones Bluetooth is SUPER flaky even at it's best in Android, and does not even work the same way across devices [I have used 3 different Jabra speakerphones on my bosses Galaxy 3 recently and they all worked to varying degrees even though they all use the same version of Bluetooth protocol], but my T989 [Galaxy 2 T-mobile], my parents G2s My bosses older Bionic, My fathers new Droid X, etc. all have random problems. You can usually find one device that works well with a certain phone/ROM, but that can change between ROM versions and devices so it is like you need to go and buy 1 of everything every time there is an update and go crazy finding the ONE that works [and as noted on page 1 with the gentleman using the same Platronics Voyager Platinum as I have it is a super expensive very nice device that worked BEAUTIFULLY in ICS, but now in 4.1 + you can not get more than 1 or 2 words across the mic unless you are YELLING at it like a crazy person on the SAME device].
So all that to say I think it is prolly related to changes Android made in 4.3+ flipped the Bluetooth operability on it's head.
Mic Volume OK with KitKat 4.4.4 and cheap "HB-800" headset
there've been no posts for a while so maybe the problem has gone away with the KitKat updates.
But anyway:-
I have a Nexus 5 and recently bought a cheap generic stereo earbud headset with mic from eBay .... $14.82 Ozzie including delivery to Western Australia.
I've actually asked the other party whether they can hear me (specifically "am I loud enough?") because I read this thread and have been assured that it's all good.
In fact it's a pity the sound quality at MY end isn't better, but that's probably the low quality ear buds rather than electronics / firmware reasons.
Of course, ymmv.
Here's the ebay item title in case anyone wants to look it up or I can pm the item number if it helps.
"Headphones Earphones with MIC 1st Stereo Bluetooth Hands-Free Wireless HV/HB-800"
No, the problem is still there. Reason there are no posts is that no one has a solution. Nothing has changed since March. I am somewhat controlling it with CM11 running on the ElementalX kernel. Without this kernel Bluetooth performance is unbearable. With it it is barely adequate.
It's funny that a cheap headset would work okay while multiple top-of-the-line everything-but-the-kitchen-sink models like the Plantronics Voyager Pro would still be having problems.
I was seriously considering getting the OnePlus One, the Nexus 6 and even the iPhone 6 hoping the issue would finally be fixed. It's ridiculous that a phone commonly accepted as the measuring stick of the Android world would be having problems with simple tasks like driving a bluetooth headset. *very disappointed*
Me too. Two days with my new N5 and when I use my Sony SBH20 people hear me bad... With my N4 no problem. Its annoying! Ive to speak with headset because Ive problems with my left arm and legs, I only have the right to hold the phone, I cant do anyhing more and when I walk I need that arm to hold my cane.
I dont see a real solution, I will have to return the N5
For your information.
-Unrooted, it only has the Aviate launcher but this thing has been going on weeks before it.
-No cellular service(I am using it only at WiFi. It is like as if it were an iPod touch.)
-Happens in videos, YouTube daily motion etc.
-Only when using earphones.
Hey forum! I once again bring up another problem with my Nexus 5. I had it for 60ish days, and this thing has only been occurring for a few weeks. It is this annoying sound which occurs when I plug my headphones and watch some YouTube videos. Initially I thought it was my headphones, but I used two and found that the problem was the same. I believe it is definitely my Nexus 5, but I do not know why and how. It is a pest to me which I want to exterminate, and I gladly could use some help. Is this worthy enough to send back and get a new device? If so, what do I need to be aware of (additional charges, if I can ask for a new color etc).
I found this video which has strong resemblance to my problem only his occurs on speaker. https://www.youtube.com/watch?v=6XZSef6fuKU&feature=youtube_gdata_player
Thank you for your help,
EL
Sent from my Nexus 5 using Tapatalk
I'm having the same issue on my N5 (stock, rooted). I've been searching online, but have yet to find an explanation or solution. I'll report back here if that changes.
Hopefully somebody else on this forum can chime in with some useful information.
I'm getting an annoying buzzing through my headphone jack as well. Noticed it more when playing through my car stereo. I'm inclined to say it's software related, not hardware. Hopefully in 4.4.3 there will be something that will take care of it. I can't see the hardware degrading that quickly, i've only had my phone for less than 4 months and this issue is just starting.
So I think I solved this problem on my phone. Before, I was having glitchy hiccups at least once per song. This hasn't happened once in the past two days since I went into the xposed module gravitybox and disabled "More music volume steps." Hopefully this helps someone else or perhaps inspires them to their own solution.
ancient light said:
So I think I solved this problem on my phone. Before, I was having glitchy hiccups at least once per song. This hasn't happened once in the past two days since I went into the xposed module gravitybox and disabled "More music volume steps." Hopefully this helps someone else or perhaps inspires them to their own solution.
Click to expand...
Click to collapse
I do have more music steps in the ROM settings I changed, but not on Gravity Box. I'll have to see if those are possibly a cause.
I have the same issue but also when playing music using the internal speakers of the phone. It happens when playing music with Spotify and YouTube but I do not think it ever happened to ingame music of any game.
I will also try the XPosed module and report back if it worked..
Edit: Using this tweak of GravityBox did not work for me. The buzzing continues
everyone with this problem
does it only happen when you have the phone plugged into a car or home charger?
i have always gotten this on all my android phones when charging and listening to music in my car or with headphones.. its just one of those things that happens because all the components inside our phones arent shielded as well as they should be
It does not has anything to do with the charger because it happens without it plugged in
Does anyone have updates on the issue? It still occurs on my phone, even on Android L. So I guess it cannot be a software issue
Mine does this all the time when I'm watching videos on YouTube on speaker or headphone... On every ROM from stock to slimkat (using now) and sometimes through the music player. I'm guessing it's some sort of WiFi interference?
My newly acquired Nexus 5 also suffers from this issue
It's exactly the same as in the video. And I don't know why, it's more apparent when watching youtube videos, and much less common when listening to music (both locally with Poweramp and while streaming with Spotify).
I also can confirm this has nothing to do with the device being in charge or not.
Help??
I'm going to buy Nexus 5 soon and that issue sounds really bad to me. Any more information about it? I listen to music on my phone every day and I'd be really disappointed if the noise happened to me.
For me that issue stills persists after over half a year of owning the Nexus 5. I tried several ROMs, some Audio Mods. Nothing helped. I guess it must be a hardware issue.
I wrote a ticket about it to LG, but never got an answer. Since there is not much discussion about it in the internet it appears like it is only an issue with a small amount of devices. So if you are going to buy one the chances are low to get this bug.
You are probably right but when I consider my luck, I still get worried. Keeping my fingers crossed though Thanks for an update.
i think all nexus 5 devices have it, but not everybody notices it.
from my experience with various brands, as much as i dislike them as a company, but samsung has the best headphone jack sound output.
rayiskon said:
i think all nexus 5 devices have it, but not everybody notices it.
from my experience with various brands, as much as i dislike them as a company, but samsung has the best headphone jack sound output.
Click to expand...
Click to collapse
I see. I'm not a big fan of Samsung either, I had some phones from them and I didn't really like those Also for comparision, HTC Desire Z's sound that was coming from the minijack output was perfect for me on my Soundmagic PL11 buds (I'm not an audiophile).
I need to get a new phone anyway and Nexus 5 seems to be something I was looking for - cheap, powerful and comes with Full HD screen. Even if headphone jack isn't going to work well...
TheReduxPL said:
I see. I'm not a big fan of Samsung either, I had some phones from them and I didn't really like those Also for comparision, HTC Desire Z's sound that was coming from the minijack output was perfect for me on my Soundmagic PL11 buds (I'm not an audiophile).
I need to get a new phone anyway and Nexus 5 seems to be something I was looking for - cheap, powerful and comes with Full HD screen. Even if headphone jack isn't going to work well...
Click to expand...
Click to collapse
The headphone jack on the N5 works well, i listen to music through my phone almost on a daily basis, so you don't have to worry about that, but i've come across the glitch linked in OP several times, and it can be reproduced. it doesn't just appear out of nowhere.
i had have this issue from when i bought my device
Annoying buzz and static noise but ya live with it ,regard's joe.
since upgrading to lollipop i can notice this sound glitch (while listening to music over headphones) more often, it occurs once in every 10min for sure... it's really annoying
I hope it's not placebo, but for me, since the lollipop upgrade, I haven't noticed this noise. I've even been listening to more music than before, as this quite got on my nerves, but now it seems to be gone.
I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?
Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.
I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..
That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.
Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.
I'll give this a shot. How long has this been working for you?
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
Click to expand...
Click to collapse
Occasionally. Typically a reboot fixes it for me.
magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
Click to expand...
Click to collapse
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
Click to expand...
Click to collapse
I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.
magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
Click to expand...
Click to collapse
I have the exact same issue Are we sure it's a hardware problem?
d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
Click to expand...
Click to collapse
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
Click to expand...
Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:
I have run into the dreaded headphone jack problem. The phone won't play audio through the speakers and doesn't use the microphone because it thinks that headphones are connected. I've tried resetting it to factory settings and it didn't fix anything which is why I think it's not a software problem.
After some Googling I found that I'm not the only one to have this problem and that Google is replacing the units with this hardware fault. Unfortunately I didn't buy the phone via play store so I can't return it directly to google.
I'd like to try and fix it myself. If anyone knows where I could buy a headphone jack for the 5" pixel I'd be very grateful. Before I buy the replacement part I was thinking of removing the headphone jack and trying to start the phone like without it. My reasoning is that the phone would then default to playing the sound through speakers and I would be sure that it's a headphone jack problem. Would that work at all or the phone won't even start?
I need your advice and opinions, thanks
Please keep us updated as I'm facing the same issue:/
Alaadragonfire said:
Please keep us updated as I'm facing the same issue:/
Click to expand...
Click to collapse
I ordered a replacement headphone jack and as soon as it arrives, within the next 2 weeks I hope, I'll replace it and see if that gets it fixed.
A couple of more details:
-problems started about 3 days after updating to Oreo
-at the beginning the volume would first turn itself gradually down to zero and I had to fight it with the volume up (I would always lose eventually xD)
-there was usually a loud pop heard through the headphones after that 'battle' and then the audio and mic would completely cut off
-restarting the phone would enable the audio and mic again but the problems returned as soon as I plugged in the headphones again (tried with several different headphones)
-factory reset didn't fix it and after a couple of days of problems I'm now stuck with no audio at all and no mic input
-my phone can't recognize the headphones anymore
I have the exact struggle, restart will work for a while and then problem return, when I contacted google they offered a replacement but since I'm not in Canada at the moment, they will not be able to process my replacement request, but google representative told me that I can try and replace the mic with the charging port(as it all comes together) and it should fix the issue, but I also think that it might be the headphones jack, also this happened after I tried Android O beta.
FooFighter312 said:
I ordered a replacement headphone jack and as soon as it arrives, within the next 2 weeks I hope, I'll replace it and see if that gets it fixed.
A couple of more details:
-problems started about 3 days after updating to Oreo
-at the beginning the volume would first turn itself gradually down to zero and I had to fight it with the volume up (I would always lose eventually xD)
-there was usually a loud pop heard through the headphones after that 'battle' and then the audio and mic would completely cut off
-restarting the phone would enable the audio and mic again but the problems returned as soon as I plugged in the headphones again (tried with several different headphones)
-factory reset didn't fix it and after a couple of days of problems I'm now stuck with no audio at all and no mic input
-my phone can't recognize the headphones anymore
Click to expand...
Click to collapse
please update the progress, i'm having the same problem. I hope it get fixed after you replace the headphone jack
malstroms said:
please update the progress, i'm having the same problem. I hope it get fixed after you replace the headphone jack
Click to expand...
Click to collapse
I'm still waiting on the part to arrive. I'm expecting it within the next two weeks. I'll try to document the replacement with photos and/or video so others can do it if it turns out successful
Okay guys, here's the update with some good news and some bad news.
The replacement headphone jack arrived yesterday and the good news is that I replaced it and it seems to have fixed the problem! Yay!
But the bad news is that in the process I damaged the LCD screen so now I'm waiting on a replacement LCD. I guess I should've expected that because the screen and LCD itself are extremely sensitive and the damage is not even visible, but it's simply not working anymore.
So how do I know it actually works? Well since the phone used to be paired to my PC via bluetooth, whenever I turn on my PC a notification sounds on my phone if I want to pair or not.
Minor bad news - I tried to record the whole process as a tutorial for anyone who'll try to fix this themselves but my camera's battery died halfway and I lost everything I recorded.
Here are the 2 teardown videos I used for guidance: First and Second. I highly recommend you watch them entirely before attempting anything.
I got the headphone jack on eBay from here. It is totally overpriced but it's the only place I was able to find it.
I'm getting my replacement LCD and adhesive for it from Replace Base
FooFighter312 said:
Okay guys, here's the update with some good news and some bad news.
The replacement headphone jack arrived yesterday and the good news is that I replaced it and it seems to have fixed the problem! Yay!
But the bad news is that in the process I damaged the LCD screen so now I'm waiting on a replacement LCD. I guess I should've expected that because the screen and LCD itself are extremely sensitive and the damage is not even visible, but it's simply not working anymore.
So how do I know it actually works? Well since the phone used to be paired to my PC via bluetooth, whenever I turn on my PC a notification sounds on my phone if I want to pair or not.
Minor bad news - I tried to record the whole process as a tutorial for anyone who'll try to fix this themselves but my camera's battery died halfway and I lost everything I recorded.
Here are the 2 teardown videos I used for guidance: First and Second. I highly recommend you watch them entirely before attempting anything.
I got the headphone jack on eBay from here. It is totally overpriced but it's the only place I was able to find it.
I'm getting my replacement LCD and adhesive for it from Replace Base
Click to expand...
Click to collapse
Thanks for the updated! Are you sure problem is fixed by changing the headphone jack ? It's not temporary fixed like before ? BTW the link for eBay headphone jack is already sold out
Alaadragonfire said:
Thanks for the updated! Are you sure problem is fixed by changing the headphone jack ? It's not temporary fixed like before ? BTW the link for eBay headphone jack is already sold out
Click to expand...
Click to collapse
Well I'll know for sure as soon as I replace the LCD. I'm hoping it will arrive during the next week and then I'll update this thread again
Alaadragonfire said:
I have the exact struggle, restart will work for a while and then problem return, when I contacted google they offered a replacement but since I'm not in Canada at the moment, they will not be able to process my replacement request, but google representative told me that I can try and replace the mic with the charging port(as it all comes together) and it should fix the issue, but I also think that it might be the headphones jack, also this happened after I tried Android O beta.
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I definitely recommend others try to get Google to replace it. I got mine from Swappa second hand and they still respected the warranty. Much easier and cheaper than replacing it yourself.
wow its nice to hear that it work, but some say that its the charging port board that has a problem(the location of the microphone). should i buy headphone jack replacement or charging port board?
yesterday i put i my pixel into freezer for 2 hour(i tried this because it help my previous phone which is nexus 5x come back to life for a while haha) and rebooted to safe mode and tried to record and microphone work, rebooted to normal and until now it still work, but im hoping that your replace method would be a permanent fix and i will do that too.
please update this thread again as soon as you replace your lcd
thank you
Another update. I got the replacement screen today but the problem hasn't been fixed. Well, partly it has been. The speaker now finally works when nothing is plugged in but the phone can't recognize any headphones. So, like Mattish13, if you can get it replaced by Google do so. Fixing things on my own is my hobby and was logical since I couldn't get mine replaced by Google, but this fix is not worth your time or money, trust me. I'm guessing the next thing to get replaced would be the daughterboard, maybe that would fix the problem finally, but in my opinion it's not worth it.
Ironic how so many problems with the headphone jack appeared for so many people and at the same time Google decided to ditch the jack for Pixel 2 :laugh:
Edit: just to be clear, since I already invested in a new screen and new jack, I will drop in another 25$ for the new daughterboard. If that doesn't fix it, nothing can
malstroms said:
wow its nice to hear that it work, but some say that its the charging port board that has a problem(the location of the microphone). should i buy headphone jack replacement or charging port board?
yesterday i put i my pixel into freezer for 2 hour(i tried this because it help my previous phone which is nexus 5x come back to life for a while haha) and rebooted to safe mode and tried to record and microphone work, rebooted to normal and until now it still work, but im hoping that your replace method would be a permanent fix and i will do that too.
please update this thread again as soon as you replace your lcd
thank you
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Click to collapse
As strange as it sounds the freezer trick works! I think the issue appears when the phone heats or it's heat related
FooFighter312 said:
Another update. I got the replacement screen today but the problem hasn't been fixed. Well, partly it has been. The speaker now finally works when nothing is plugged in but the phone can't recognize any headphones. So, like Mattish13, if you can get it replaced by Google do so. Fixing things on my own is my hobby and was logical since I couldn't get mine replaced by Google, but this fix is not worth your time or money, trust me. I'm guessing the next thing to get replaced would be the daughterboard, maybe that would fix the problem finally, but in my opinion it's not worth it.
Ironic how so many problems with the headphone jack appeared for so many people and at the same time Google decided to ditch the jack for Pixel 2 :laugh:
Edit: just to be clear, since I already invested in a new screen and new jack, I will drop in another 25$ for the new daughterboard. If that doesn't fix it, nothing can
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Any updates ?
Alaadragonfire said:
Any updates ?
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Click to collapse
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.
FooFighter312 said:
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.
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Click to collapse
Thanks for the update, interesting... Maybe the daughterboard is faulty as well, but didn't Google response was that there is a crack line in the audio codec, as far as I know the audio codec is on the motherboard, I guess this problem won't be fixed after all, it is really annoying!! I wanted to get another pixel maybe XL this time, I found some offers with used ones, but now I am really afraid to buy one and this problem appears with the second phone.
Yes, found that response but unfortunately changing the motherboard is not possible because I couldn't find any place that sells them and I guess it's the same as getting a new phone in the end ?
I ended up getting a pixel XL but Google said this problem appears on devices manufacturered before March 2017,so I made sure when I was buying that I got a device manufactured after that and I did. So far so good ?
FooFighter312 said:
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.
Click to expand...
Click to collapse
I had this problem and Google said pixel has warranty till 2019 and sent me a new one... However they sent me the wrong color and I have no choice in the manner
knowitall72 said:
I had this problem and Google said pixel has warranty till 2019 and sent me a new one... However they sent me the wrong color and I have no choice in the manner
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Do you mean your phone had warranty till 2019 or all pixel devices, because when I contacted Google the guy on the phone told me my phone has warranty till Jan 2018, which sucks in my case as I'm at the moment outside of Canada and won't be returning till summer 2018
Alaadragonfire said:
Do you mean your phone had warranty till 2019 or all pixel devices, because when I contacted Google the guy on the phone told me my phone has warranty till Jan 2018, which sucks in my case as I'm at the moment outside of Canada and won't be returning till summer 2018
Click to expand...
Click to collapse
I believe all pixel devices because I bought mine just after they came out in Australia... Phone screen broke and when I replaced it I had these problems... Told Google it was a hassle contacting my australian provider and would cost alot and they said it had warranty until '19 and that they would replace it here in the states free of charge... It may have been only till '18 but my first pixel was faulty as well and I had it exchanged out there n straya so maybe that's why it is until 2019
So I rooted my Z5 a while ago (around 1 year ago), I can't even remember exactly how I did it. However, I recently noticed that I don't have real stereo sound. I tried out one of these YT videos testing right and left channel. But the sound always came out of both sides no matter what.
I can tell for sure that my headphones aren't the issue since I tries them out on another smartphone and the stereo functions fine. And I can also tell that the headphone jack isn't the issue either because I tried it out with Bluetooth (and cable previously).
So how can I fix it? Have I accidently deleted something or is rooting the Z5 automatically removing stereo ability? Is it tied to this DRM-key?
Please keep answers a bit noob friendly, I don't have that much experience and I'm running out of idea to fix this issue.
Same issue after rooting. Noone knows how to fix that? is that because of lost DRM keys?