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[Q] Before taking to repair shop

It figures that it would be my #1 favorite smartphone that I manage to drop face down on the pavement (are these things like buttered toast?) and crack the screen (I thought it was just too nice-looking a phone to hide with a cover :crying. Anyway, I'll be taking it to a local repair shop this week and was wondering what to do before turning over a phone to one of these places since I've never been here before.
I guess the obvious things to do would be to back up data from any apps that have only local storage; take screen shots of my home screens (and maybe launcher) so I can set them up the same way again; remove the SIM card; and then do a factory reset to wipe everything.
Anything I've missed?

rochrunner said:
It figures that it would be my #1 favorite smartphone that I manage to drop face down on the pavement (are these things like buttered toast?) and crack the screen (I thought it was just too nice-looking a phone to hide with a cover :crying. Anyway, I'll be taking it to a local repair shop this week and was wondering what to do before turning over a phone to one of these places since I've never been here before.
I guess the obvious things to do would be to back up data from any apps that have only local storage; take screen shots of my home screens (and maybe launcher) so I can set them up the same way again; remove the SIM card; and then do a factory reset to wipe everything.
Anything I've missed?
Click to expand...
Click to collapse
If you have a custom recovery just make a nandroid backup and copy it to your computer/elsewhere. When you get it back just restore. Of course back up your internal storage, too.

Letharqy said:
If you have a custom recovery just make a nandroid backup and copy it to your computer/elsewhere. When you get it back just restore. Of course back up your internal storage, too.
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Click to collapse
Exactly, why take screenshots when you have backup and restore?
Sent from my Nexus 5 using XDA Premium 4 mobile app

Phone Wiped Itself in my Pocket!

This was extremely frustrating...
I was at Disneyland last weekend, enjoying myself on the rides. My phone was in my pocket, with the screen facing my leg as usual.
After getting off a ride and walking to meet some friends, I pull out my phone only to find it on the 'Welcome to Android' screen....
... what the f*#$...
My guess is that sometime between the last ride and walking to the bathroom, my phone's screen turned on, then my leg proceeded to 'attempt' the pattern unlock 10 times, resulting in a wiped device.
If you haven't tried this before let me warn you, it takes EVERYTHING with it. Even wiped my 128GB SD card!
Luckily, my photos up to the night before were backed up to Dropbox and I didn't really have anything else on the phone yet (I only got it 2 weeks ago), but DAMN!
Correct me if I'm wrong but the only way to disable the '10 tries and it wipes' is by rooting and installing a custom ROM? I honestly only put the lock in place because the phone kept unlocking itself in my pocket and doing all sorts of crazy things.
I really don't want to put it in a case with a screen cover and putting in with the screen facing out is uncomfortable and dangerous.
So ridiculous I really have no words... Of course HTC's twitter support team ignored my @replies...

it wont disable but it gives you more trys, i haven't tried http://forum.xda-developers.com/xposed/modules/mod-pattern-attempts-t2711498

Yep, stupid feature. First thing I did with my M8 was disable that. You don't need a custom rom, but you do need root.
http://forum.xda-developers.com/showthread.php?t=2708628
Scroll down a bit to the -- Common Tweaks -- section.

You could also disable motion launch gestures. That way you'd have to push the power button to wake the screen. Not ideal but it should prevent this type of thing from happening. Or, at least greatly reduce the chances of it.
Sent from my HTC6525LVW using Tapatalk

Sorta think vzw pushed for this "feature" thanks to their desire to get government contracts.

[Q] Phone auto factory reset?

Phone was on stamina mode for the rest of the night, using the picture button to take quick snaps and put it back in my pocket. Next thing I knew, my phone reset and asked me to choose a language.. it ended up wiping all data, pics, etc. and the SD-Card completely formatted as well.
Unfortunately didn't back up all of my pictures... but will be more conscious about backing up data next time.
My question is, although it's not Xperia Z3 specific, what could've caused the auto-factory reset to occur? Corrupted SD card? Corrupted files?

Never heard this happen. Are you sure someone/you did not use device manager from a computer to remote erase accidentally?

Yes, checked the activity and no phone wipes were recorded.

five5outh said:
Yes, checked the activity and no phone wipes were recorded.
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Click to collapse
Must have somehow gotten to the factory reset menu on the phone by accident. Did you lock it before putting in pants?

Definitely
I was abusing that physical camera button on the phone a lot, I'm thinking it would be crapped out because of that. There is definitely a bit of lag when you use it, especially when you have a lock screen enabled.

five5outh said:
Definitely
I was abusing that physical camera button on the phone a lot, I'm thinking it would be crapped out because of that. There is definitely a bit of lag when you use it, especially when you have a lock screen enabled.
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Click to collapse
Lag might be due to triple tap to zoom, some Z3s camewith it enabled by default, mine was off.

five5outh said:
Phone was on stamina mode for the rest of the night, using the picture button to take quick snaps and put it back in my pocket. Next thing I knew, my phone reset and asked me to choose a language.. it ended up wiping all data, pics, etc. and the SD-Card completely formatted as well.
Unfortunately didn't back up all of my pictures... but will be more conscious about backing up data next time.
My question is, although it's not Xperia Z3 specific, what could've caused the auto-factory reset to occur? Corrupted SD card? Corrupted files?
Click to expand...
Click to collapse
Hi,
I've had the same problem with my Z3. Had it a couple 1-2 week after rls and auto factory reset happend every 3-4 day. Damn annoying . I've been using my old S4 while it is at some repair thing. Got it back now and they say it's nothing wrong with it.
Anyone know why this happends?

Scorpiux said:
Hi,
I've had the same problem with my Z3. Had it a couple 1-2 week after rls and auto factory reset happend every 3-4 day. Damn annoying . I've been using my old S4 while it is at some repair thing. Got it back now and they say it's nothing wrong with it.
Anyone know why this happends?
Click to expand...
Click to collapse
Same thing happened to me as well. Whats worse is i had auto pic backup running but considering i had been on a cruise it disnt back anything up. Doubly worse my sdcard was encrypted so i dont think there is a way to recover. If anyone has an idea how to recover lwt me know. I have lots of kid pictures i want back!
BTW mine happened coming out of ultra power saving mode.

[Q] a very serious problem i think (can't even recovery)

hi guys, i already searched for a thread of someone with the same issue, but i haven't found anything on the whole internet (maybe it's just because i'm nervous as sh*t)... please let me know if i did wrong
the problem is: yesterday i was using regularly my Nexus 5, but suddenly i wasn't able to turn it on again. Just like a second before i was using it, and then it won't wake up. Now it is still turned off, i can't wake it up in any way, i tried every combination of keys, i tried holding on the power button for more than a minute, i tried pushing it hard, i tried everything. The only thing i'm able to do is plugging it on the charger, then it goes on a bootloop with the word "google" and a small vibration (just as it's like to turn it on) and then after a second the screen becomes black again, and this happens continuously untill i unplug it (i tried even for 2 hours and it still do like that). It is just like it wants to wake up, but then it is turned off, and on, and off, and on...
when he does like that i tried holding the vol down button just to try to enter the recovery mode, but even when i achieve to enter it, it still turn off so i can't decide what to do. Every guide i read on the web tells me to backup, then to erase all data, or something similar... but the problem is that i can't even access recovery mode, so that i'm not able to do anything if the phone is turned off completely.
i already called for the warranty, i have a completely stock phone so it's not a problem and i think they will change my phone, but i'm really worried this will erase all the data i have in my sd, and i would like to know if there's a way to copy what's inside the memory of the phone without turning it on
sorry guys but i'm really depressed, i've bought the phone on january... not even a year and i've wasted 350€

So, first question have you tried plugging into a computer? You may be able to pull some files off.
Second, was any of your stuff backed up using cloud storage, such as google drive? If not... You have my sympathy.
What app(s) were you running when it "Died"?[Edit: Died]
So you are completely stock, no root, no custom recovery, no nothing?

Spectrys said:
So, first question have you tried plugging into a computer? You may be able to pull some files off.
Second, was any of your stuff backed up using cloud storage, such as google drive? If not... You have my sympathy.
What app(s) were you running when it "Died"?[Edit: Died]
So you are completely stock, no root, no custom recovery, no nothing?
Click to expand...
Click to collapse
1) yes i tried: it does the same as if i plug it into the charger (google and vibration for a second, then turned off again, repeatedly). I can't access the data from my pc with the way i was used before (i could copy data only if the phone was on)
2) i use dropbox, google drive, and others, but not with the syncronization (i decided when and what to upload) so there's a lot of things that now aren't accessible and i'm scared i'll lose
3) well i wasn't using anything when it died... i think the cronometer was running, maybe whatsapp... recently i downloaded ePSXe for android with a couple of ROMs, but for a whole week or two i never had problems using it
4) yes completely stock, the only thing i did was abiliting the developer options (but a looong time ago, and i never changed them, i was only curious). With my old smartphone i used to play a lot with custom roms, but now i wanted to keep my nexus clean at least until the end of the warrancy
news from the google service: they told me some procedures to do, any of them work. They told me that their warrancy works like that: first they will send me another nexus 5 (not new, only a refurbished one) for the price of a new phone, then i have to send them my old phone. When it arrives, they will refurbish it, and they will give me back my 350€.
I really think that's not very fair... first because i don't want a phone that somebody used before me, and i don't want to give my phone to someone else
second because they don't really care that i lost all my data... after all this mess i will only obtain a phone that isn't new, and without my data! just like if google erased all my data for nothing.
please guys at least tell me if there's a way to recover all the data i've lost.You know: i have a 16gb flash storage full of data in my hand that i want to copy on my pc, there should be a way!
sorry for the anger

Have you read anything from @supersu or @simms22. Both of them are very knowledgeable on the N5.
The other thing is you could try calling google again and get a different person.

Spectrys said:
@supersu
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Click to collapse
supersu? You mean @rootSU?
OP, your power button is stuck, nothing you can do except RMA (or maybe take your phone apart).

Lethargy said:
OP, your power button is stuck, nothing you can do except RMA (or maybe take your phone apart).
Click to expand...
Click to collapse
:crying::crying:
i also read a forum in the country i live (italy) and it seems to be a frequent problem these days... a lot of guys who have a 9-10 months old phone accuse the same issue, and the only solution seems to be the motherboard substitution (or the google warancy phone substitution). Google told me they will give me a refurbished phone, but i know sometimes they have scratches, they are not perfect, so why do i have to trade my phone for another one that could not be new? i know they used to send new phones in the early days... Do you guys have experience in that? have you ever send you nexus5 to google? what did they do?

cesp-94 said:
Google told me they will give me a refurbished phone, but i know sometimes they have scratches, they are not perfect, so why do i have to trade my phone for another one that could not be new? i know they used to send new phones in the early days... Do you guys have experience in that? have you ever send you nexus5 to google? what did they do?
Click to expand...
Click to collapse
You get a refurbished one because too many people have RMA'd for silly reasons like loose power buttons, speaker hole size and screen light bleed. So blame them.
Usually a refurbished device should be near-perfect; those who have gotten ones with damage are just unlucky; and you can just call Google again anyways.

Lethargy said:
You get a refurbished one because too many people have RMA'd for silly reasons like loose power buttons, speaker hole size and screen light bleed. So blame them.
Usually a refurbished device should be near-perfect; those who have gotten ones with damage are just unlucky; and you can just call Google again anyways.
Click to expand...
Click to collapse
i think i'll see if i can get my phone fixed with the LG warrancy in a LGcentre in my town, at least they will tell me if i have to throw my phone away... then i'll use the google warrancy.

to me it sounds as your storage corrupted, not power button. if it was power button, youd be able to get it booted, then it would bootloop. if it is the storage that corrupted, an rma would be best.

Wipe Cache / Data without recovery possibly in odin? Or maybe adb?

Hello everyone, I've enjoyed my sgs3 for several years now a few months after its release. It's been through hell and back but has worked never skipping a beat until about a week ago.
The screen suddenly became non-responsive. I'm thinking the digitizer is probably bad or something. Someone recommended restoring the factory rom via odin as a last resort. Although I doubt this will work, because not only was I unable to unlock the phone in the rom, I also was unable to unlock twrp. This leads me to believe digitizer issues. Now I could buy the digitizer with a screen for about 65 dollars or just buy a used sgs3 for a few more bucks from swappa. The problem is I don't have those few bucks to spend. Hell I'm on selectel's cheapest non-data plan for goodness sake.
I have successfully put MB1 back on the phone via odin. However this replaces the stock recovery, and I am unable to wipe data in the stock recovery because you must use the power button to select the options. I ripped that out over a year ago when it was causing me problems with random rebooting. I did all I could to keep the power button going using several methods, which worked for a while but eventually I pulled the damn thing out. I realize I could take apart the phone solder two wires to the board and use that for a makeshift switch but I don't want to go through that in all honesty.
What do you experts here think? Is it now junk ready to be sold for scrap or given away, or does anyone know of a way to wipe data so I can at least get it to boot and maybe just maybe salvage this thing? I just bought a nice new hybrid case about 2 days before this occurred for about 4 bucks because my case was falling apart..
I'd like to be able to wipe data/cache from odin, or somehow use adb from the odin screen. Stock recovery isn't an option and I can't for the life of me get TWRP or CWM touch to flash. I don't know why but it fails every time. I've read and read until I'm blue in the face, and there's a sticky here in this section about using the sdcard to unbrick phones, but my pc doesn't have a card reader so that's a no go too.
Thanks in advance

griz.droidx said:
Hello everyone, I've enjoyed my sgs3 for several years now a few months after its release. It's been through hell and back but has worked never skipping a beat until about a week ago.
The screen suddenly became non-responsive. I'm thinking the digitizer is probably bad or something. Someone recommended restoring the factory rom via odin as a last resort. Although I doubt this will work, because not only was I unable to unlock the phone in the rom, I also was unable to unlock twrp. This leads me to believe digitizer issues. Now I could buy the digitizer with a screen for about 65 dollars or just buy a used sgs3 for a few more bucks from swappa. The problem is I don't have those few bucks to spend. Hell I'm on selectel's cheapest non-data plan for goodness sake.
I have successfully put MB1 back on the phone via odin. However this replaces the stock recovery, and I am unable to wipe data in the stock recovery because you must use the power button to select the options. I ripped that out over a year ago when it was causing me problems with random rebooting. I did all I could to keep the power button going using several methods, which worked for a while but eventually I pulled the damn thing out. I realize I could take apart the phone solder two wires to the board and use that for a makeshift switch but I don't want to go through that in all honesty.
What do you experts here think? Is it now junk ready to be sold for scrap or given away, or does anyone know of a way to wipe data so I can at least get it to boot and maybe just maybe salvage this thing? I just bought a nice new hybrid case about 2 days before this occurred for about 4 bucks because my case was falling apart..
I'd like to be able to wipe data/cache from odin, or somehow use adb from the odin screen. Stock recovery isn't an option and I can't for the life of me get TWRP or CWM touch to flash. I don't know why but it fails every time. I've read and read until I'm blue in the face, and there's a sticky here in this section about using the sdcard to unbrick phones, but my pc doesn't have a card reader so that's a no go too.
Thanks in advance
Click to expand...
Click to collapse
Hmm, not sure, can you get the phone to boot? You have touch access still?
You could simply reroot the thing without touching the phone at all, then use Odin to flash twrp to your phone once it's rooted. Before you can use adb you have to activate debugging, which is impossible without being able to use the touch screen.
There is no adb command for what you're asking for. However, it's possible through fastboot. But I don't think we ever got fastboot to work for the S3. It's a specific bootloader menu similar to download mode.
If you cant do it in an easy way, I'd suggest getting another phone.

Thanks, yeah, I'm not going to repair it when I can buy one for 69-70 or get a better one for a little more. I'm not crazy about some of the newer devices being locked down so hard or not having removable batteries or sd card slots. I know they exist. Guess I'll have to do some homework if it comes to that. The touch access is the issue along with not having the power button, and no it won't boot. It goes past two boot images, static images, then loops during the boot ani. I've let it sit for about 10 minutes. This should be plenty of time.
Thanks for the reply

griz.droidx said:
Thanks, yeah, I'm not going to repair it when I can buy one for 69-70 or get a better one for a little more. I'm not crazy about some of the newer devices being locked down so hard or not having removable batteries or sd card slots. I know they exist. Guess I'll have to do some homework if it comes to that. The touch access is the issue along with not having the power button, and no it won't boot. It goes past two boot images, static images, then loops during the boot ani. I've let it sit for about 10 minutes. This should be plenty of time.
Thanks for the reply
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Click to collapse
sounds like you're doing everything you can.
As a last ditch effort to give your phone a bit of life, you could just load the newest version. Sure it'll lock your phone and you won't be able to unlock it anymore, but if you load all the latest software it'll be completely stock. I'm sure it'll boot up then, then you can see exactly what you have to work with.

Thanks for the reply again, I think I'm going to stick with MB1 for now. I don't want to lock it up at the moment. Although I doubt the experience could be that much different, better in some ways and worse in others by doing that, I prefer freedom if I can keep it. ha ha. Master Cylinder has mentioned a few more things to try and should they work, I'll post the results here.
I did use a paper clip to activate a data cache wipe in stock recovery since I don't have a power button. This was the first time I needed the button in over a year, I was going to solder two pieces of wire to use as a power button but my soldering iron is shot.
thanks again