Please help me - Sony Xperia XA Questions & Answers

Hello, please help with Sony Xperia XA Ultra. After flashing the phone, the inscription "factory startup service" pops up, after which a screen with the inscription power off appears. How can I fix this?

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[q] forgot my pin

Please help me, I forgot my screen password on my SONY ERICSSON NEO mobile.
What can I do?.. Please help!! Tnx..
Turn the power off.
If your Sony Ericsson Xperia Neo is frozen, pull the battery out and reinsert it
Hold the Left and right buttons located beneath the display
Press and release the Power button
Follow the on-screen instructions to hard reset your Xperia Neo
All data including third-party applications will be deleted from the Sony Phone
Once the wipe is complete, the phone will reboot to its factory fresh state.
julie28 said:
Please help me, I forgot my screen password on my SONY ERICSSON NEO mobile.
What can I do?.. Please help!! Tnx..
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Click to collapse

Xperia L stuck at logo and auto restart

Hi, I have a Sony Xperia L C2104 which happens to have a booting problem. I was playing a game on my phone when suddenly the phone shutdown but itself and now it is stuck or happen to restart or shutdown itself. Sometime the phone start by itself but does not pass the Sony logo and sometime it by passes the Sony logo and then Sony Animation starts but sadly shuts down itself again. I have tried updating the phone couple of times even if it says it has the latest version. I tried to hard reset by pressing the Volume UP+DOWN and the power button but still fails, so thus I cannot get the boot menu/recovery option. I also dont know whether is phone has a unlock BL or lock BL and I dont know whether the phone can be unlock if needed.
Please HELP :crying::crying::crying:
P.S.: About flashtool from Sony, I am still waiting for the confirmation email from them, which I cant wait anymore so here I am.
Go to sony service center
agittan said:
Hi, I have a Sony Xperia L C2104 which happens to have a booting problem. I was playing a game on my phone when suddenly the phone shutdown but itself and now it is stuck or happen to restart or shutdown itself. Sometime the phone start by itself but does not pass the Sony logo and sometime it by passes the Sony logo and then Sony Animation starts but sadly shuts down itself again. I have tried updating the phone couple of times even if it says it has the latest version. I tried to hard reset by pressing the Volume UP+DOWN and the power button but still fails, so thus I cannot get the boot menu/recovery option. I also dont know whether is phone has a unlock BL or lock BL and I dont know whether the phone can be unlock if needed.
Please HELP :crying::crying::crying:
P.S.: About flashtool from Sony, I am still waiting for the confirmation email from them, which I cant wait anymore so here I am.
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Click to collapse
If you havent rooted/unlock take it to service center they will guide you... :good:

Freezed and Stucked at Shutdown

I have D2212 version of E3 and has been having this problems two weeks after I bought this phone.
Sometimes the contact just freezed and every time it happened, I just couldn't shutdown the phone.
It just stucked at shutdown message dialogue for hours and I had to put it off by pressing the emergency button on the back of the phone.
Please, any help is highly appreciated.
I've sent it to SONY but the problem persist.
zigma80 said:
I have D2212 version of E3 and has been having this problems two weeks after I bought this phone.
Sometimes the contact just freezed and every time it happened, I just couldn't shutdown the phone.
It just stucked at shutdown message dialogue for hours and I had to put it off by pressing the emergency button on the back of the phone.
Please, any help is highly appreciated.
I've sent it to SONY but the problem persist.
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Click to collapse
you just have to press the power button and the vol up button thn the phone will automatically restart after 10 sec

Xperia M2 - freeze on startup logo

Hello guys, I have one big problem with my Xperia M2. When I pusth power button. Devices start correct, but after SONY logo, there is still show motion blue graphic. But device cannot boot. I tried to hard reset buton on the edge of devices, I tried volume up + Power etc etc but devices is still same. Pleeease help me thank you so much.
Mato662 said:
Hello guys, I have one big problem with my Xperia M2. When I pusth power button. Devices start correct, but after SONY logo, there is still show motion blue graphic. But device cannot boot. I tried to hard reset buton on the edge of devices, I tried volume up + Power etc etc but devices is still same. Pleeease help me thank you so much.
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If you have a backup of your phone then restore it but if you don't have one, you have to flash a .FTF corresponding to your phone model.

Need help!!! Stuck at big fat sony logo without doing anything

Sorry for my bad english.. really need help!! urgent!! my Sony Xperia XZ stuck at SONY Logo with White background all i've done is just force shutdown by push together power button and vol+ button for 8 second. but no luck..i read this forum and others but no luck..installing many version of flashtool and flashing many version of firmware for it seems no luck either.. and all i see is just still big fat SONY logo..
i'll appreciate your very kind solution...anything if i can see my Icons again....:crying::crying::crying::crying:
i've added my log at the bottom..from last try of flashtool

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