Finding a Solution to fix my Realme C12 - Realme C12 Questions & Answers

Hi, I badly needed help on my phone it is having bootloop, I just can't find any reliable source on how to fix it. It's a Realme C12, the phone keeps rebooting it cant access recovery I think its software is corrupted or deleted. It cant perform the Volume down+power button combination

lupin98 said:
Hi, I badly needed help on my phone it is having bootloop, I just can't find any reliable source on how to fix it. It's a Realme C12, the phone keeps rebooting it cant access recovery I think its software is corrupted or deleted. It cant perform the Volume down+power button combination
Click to expand...
Click to collapse
Since your device is in boot looping without ability to enter recovery, try if you can boot into fastboot mode by hard-keys. If it is, then just flash the stock boot image ( from which build ur device is currently on ). If it's not, then u must use SP Flash Tool to force flash the factory images into your device to fix bootloop. Try and inform back the situation!

LinhBT said:
Since your device is in boot looping without ability to enter recovery, try if you can boot into fastboot mode by hard-keys. If it is, then just flash the stock boot image ( from which build ur device is currently on ). If it's not, then u must use SP Flash Tool to force flash the factory images into your device to fix bootloop. Try and inform back the situation!
Click to expand...
Click to collapse
hello sir, I've tried using SP flash tool yet my laptop doesn't detect the phone, its been rebooting for a while now but the download process is still not starting.
I can only see the realme logo, and the phrase which says Orange State, then after that the phone will reboot again and shows that it is in > RECOVERY MODE, then it loops again.

LinhBT said:
Since your device is in boot looping without ability to enter recovery, try if you can boot into fastboot mode by hard-keys. If it is, then just flash the stock boot image ( from which build ur device is currently on ). If it's not, then u must use SP Flash Tool to force flash the factory images into your device to fix bootloop. Try and inform back the situation!
Click to expand...
Click to collapse
Can you help me sir? It's my only phone right now can't afford to buy a new one, I'm still a student.

lupin98 said:
Can you help me sir? It's my only phone right now can't afford to buy a new one, I'm still a student.
Click to expand...
Click to collapse
Inbox me

lupin98 said:
Can you help me sir? It's my only phone right now can't afford to buy a new one, I'm still a student.
Click to expand...
Click to collapse
Can you help me I have the same promblem

undersnde32 said:
Can you help me I have the same promblem
Click to expand...
Click to collapse
I guess you bad quoted the guy that had troubles, we donĀ“t know if he found a fix though.
Better describe your exact issue, but also note that there are many posts/threads in Realme forum giving some solutions for bricked devices.

Related

Plz help me!!!!

hi, i wanted to change my xperia l rom for fun, but when i flashed twrp (graphical bugs) and the phone stopped going into fastboot or flashmod, then i just tought to myself (ohh, i ****ed up) then i flashed a even older version on twrp from twrp, and guess what?? its even worse... twrp doesnt even boot, my phone is in something like a twrp loop...
like this:
https://www.youtube.com/watch?v=Kr46ugrpL6U
i think im stuck at this point...
ps: the phone is recognized by adb and it shows up as in recovery mode, but thats it...
plz help me!!!
Turn off your phone.make sure you have more 50% battery.flash last firmware in flashtool..
rubengamerpt said:
hi, i wanted to change my xperia l rom for fun, but when i flashed twrp (graphical bugs) and the phone stopped going into fastboot or flashmod, then i just tought to myself (ohh, i ****ed up) then i flashed a even older version on twrp from twrp, and guess what?? its even worse... twrp doesnt even boot, my phone is in something like a twrp loop...
like this:
https://www.youtube.com/watch?v=Kr46ugrpL6U
i think im stuck at this point...
ps: the phone is recognized by adb and it shows up as in recovery mode, but thats it...
plz help me!!!
Click to expand...
Click to collapse
the twrp 3.02 or something has issue the screen flickers ..but you need to be patient and slowly install ROM :silly:
Hipom said:
Turn off your phone.make sure you have more 50% battery.flash last firmware in flashtool..
Click to expand...
Click to collapse
hi, but i cant flash with flashtool, because i cant connect phone to flashmode (i think i flashed twrp to the boot folder or something, i think i killed the phone at this point .-. )
rubengamerpt said:
hi, but i cant flash with flashtool, because i cant connect phone to flashmode (i think i flashed twrp to the boot folder or something, i think i killed the phone at this point .-. )
Click to expand...
Click to collapse
Keep the phone off then.Up to this step nr 3
You got it work??
Check Agent Fabulous's AOSP Nougat ROM thread.He has given instructions regarding TWRP.It solved the flickering issue.
No need to panic
rubengamerpt said:
hi, i wanted to change my xperia l rom for fun, but when i flashed twrp (graphical bugs) and the phone stopped going into fastboot or flashmod, then i just tought to myself (ohh, i ****ed up) then i flashed a even older version on twrp from twrp, and guess what?? its even worse... twrp doesnt even boot, my phone is in something like a twrp loop...
like this:
https://www.youtube.com/watch?v=Kr46ugrpL6U
i think im stuck at this point...
ps: the phone is recognized by adb and it shows up as in recovery mode, but thats it...
plz help me!!!
Click to expand...
Click to collapse
You dont have to panic. Since you can enter into fastboot mode by holding " vol- and power button " , you can flash latest TWRP recovery version 3.2 which is flicker free. Once you are done with it , try to flash a new rom with clean install. If that doesnt work , connect your mobile to pc in fastboot mode and open flashtool and select LOCK THE BOOTLOADER assuming you have already unlocked it. If your bootloader is locked , you can easily restore your device using SONY COMPANION. Its really easy. Let me know if this helps!!!
but it doesnt enter in fastboot mode, thats the problem xD
rubengamerpt said:
but it doesnt enter in fastboot mode, thats the problem xD
Click to expand...
Click to collapse
Can you explain in more detail?
Devansh Bhinde said:
Can you explain in more detail?
Click to expand...
Click to collapse
well, i flashed twrp into the boot folder or something, i dont remember and already took it as a loss...
but the phone doesnt enter into flash mode or anything, the only thing it does is bootlooping on the twrp boot screen

huawei y6 how to fix stack in your device has been unlocked and can't be trusted

plz i fkash mod recovery twrp but my phone stack at your device has been unlocked and can't be trusted:crying::crying::crying:
help me plz and thnx
ahmedbenaisha said:
plz i fkash mod recovery twrp but my phone stack at your device has been unlocked and can't be trusted:crying::crying::crying:
help me plz and thnx
Click to expand...
Click to collapse
Are you able to boot into recovery? If so, try wiping the cache and dalvik memory inside TWRP.
If that does not work, flash a ROM (Custom or Stock) and that should fix everything. Remember to download the correct files for your phone or you will make things worse.
Tiqqy said:
Are you able to boot into recovery? If so, try wiping the cache and dalvik memory inside TWRP.
If that does not work, flash a ROM (Custom or Stock) and that should fix everything. Remember to download the correct files for your phone or you will make things worse.
Click to expand...
Click to collapse
i can't boot in recovery and evrything are very bad because the phone are reboot all the time show me the message and reboot again and again he d'asent stoop never intel battery 0% they are any way to flash without use phone vol + or - ? and thnx any way
ahmedbenaisha said:
i can't boot in recovery and evrything are very bad because the phone are reboot all the time show me the message and reboot again and again he d'asent stoop never intel battery 0% they are any way to flash without use phone vol + or - ? and thnx any way
Click to expand...
Click to collapse
Try following the steps in this website. It is a for a different phone, SO USE YOUR PHONE BRAND/MODEL where necessary
https://www.quora.com/How-do-I-fix-...nlocked-screen-Moto-X-running-Marshmallow-6-0
Good luck!

J4 plus (J415GB) bricked

Is there anyone here facing same with my situation? today i bricked my J4 plus, Dunno if its hard bricked or soft brick, I can't enter to download mode and system restore anymore. Im just trying to get oreo back because i fell little laggy on my current os (pie). I went to samsung service center and they told to use JTAG to get it fix but its too expensive for me to pay hundreds buck for this.
Thank you
its not bricked. your battery is full drained. i had the same problem and how i fixed!!! i presed all 3 buttons and put usb cable to my pc and my phone. it goes like bootloop starts and shuts. you will wait with pressed buttons from 5 to 10 mins depend how low is your battery. and finaly will go to download mode and you can flash it then!!!
Bricked my J4+
Can someone help me with a bricked J4+?
I wanted to install TWRP, I followed the guide to the letter on how to install TWRP.
After successfully flashing TWRP 3.2.3-0 and flashing RMM bypass zip (without booting to the OS) I also performed a Wipe Cache in TWRP.
I booted to the Samsung OS and the system overall felt laggy.
I performed a Factory Reset, still the system felt laggy.
I decided to use Odin and install the Samsung factory system (thus go back to Samsung OS).
I booted successfully and decided to give TWRP 3.2.3-0 another chance.
Odin resulted in FAIL when trying to flash with the following error: Can't open the specified file (line: 1892)
I tried different versions of Odin (from last to previous ones), different USB ports, I even tried another PC but no success.
I performed another factory reset and now the phone is hard bricked I guess because it will power on...try to get in stock recovery and Erase...and then power off. I can't get to download mode or stock recovery.
Any help I would highly appreciate it.
Thanks.
FL0R1AN said:
Can someone help me with a bricked J4+?
I wanted to install TWRP, I followed the guide to the letter on how to install TWRP.
After successfully flashing TWRP 3.2.3-0 and flashing RMM bypass zip (without booting to the OS) I also performed a Wipe Cache in TWRP.
I booted to the Samsung OS and the system overall felt laggy.
I performed a Factory Reset, still the system felt laggy.
I decided to use Odin and install the Samsung factory system (thus go back to Samsung OS).
I booted successfully and decided to give TWRP 3.2.3-0 another chance.
Odin resulted in FAIL when trying to flash with the following error: Can't open the specified file (line: 1892)
I tried different versions of Odin (from last to previous ones), different USB ports, I even tried another PC but no success.
I performed another factory reset and now the phone is hard bricked I guess because it will power on...try to get in stock recovery and Erase...and then power off. I can't get to download mode or stock recovery.
Any help I would highly appreciate it.
Thanks.
Click to expand...
Click to collapse
you didnt follow guide from letter to letter. is obviuosly you didnt do all you need to do. if you in pie update you need to flash twrp (you did) then NEED to format data(go to wipe choose format data(not wipe data,cache) write yes and swipe to format data.this step is important.then go to recovery again and flash pie patched boot.img and oreo enforcing.zip,then RMM bypass,and then you can do boot up your device.thanks.
rudi021 said:
you didnt follow guide from letter to letter. is obviuosly you didnt do all you need to do. if you in pie update you need to flash twrp (you did) then NEED to format data(go to wipe choose format data(not wipe data,cache) write yes and swipe to format data.this step is important.then go to recovery again and flash pie patched boot.img and oreo enforcing.zip,then RMM bypass,and then you can do boot up your device.thanks.
Click to expand...
Click to collapse
The part where I had to format the data...I have missed that. Thanks for pointing it out.
I took the phone to a repair shop because it is hard bricked and it needs jtag to unbrick it.
As soon as I have it back I will try again to install TWRP.
Thanks for the help, I appreciate it.
FL0R1AN said:
The part where I had to format the data...I have missed that. Thanks for pointing it out.
I took the phone to a repair shop because it is hard bricked and it needs jtag to unbrick it.
As soon as I have it back I will try again to install TWRP.
Thanks for the help, I appreciate it.
Click to expand...
Click to collapse
no need to thanks.btw if your device is unlocked you cant be bricked.just flash firmware you want and thats it.btw your device must be unlock to do this stuff(twrp,gsi,etc....) btw you can have read my guide for flashing gsi on samsung j4+.https://forum.xda-developers.com/galaxy-j4+/how-to/how-to-flash-gsi-genericsystemimage-to-t3942554.
if you have any question be free to ask.i will help you if i can.
rudi021 said:
no need to thanks.btw if your device is unlocked you cant be bricked.just flash firmware you want and thats it.btw your device must be unlock to do this stuff(twrp,gsi,etc....) btw you can have read my guide for flashing gsi on samsung j4+.https://forum.xda-developers.com/galaxy-j4+/how-to/how-to-flash-gsi-genericsystemimage-to-t3942554.
if you have any question be free to ask.i will help you if i can.
Click to expand...
Click to collapse
This is a phone from work and I did toggle EOM unlock and USB debugging in order to flash TWRP.
I did not enter any password, face unlock, pattern or sign in to google....nothing of the sort. As soon as I opened the phone from the box tried to install TWRP knowing it will erase everything after TWRP installation. I really hate Samsung UI and wanted to try Lineage OS or another custom ROM which is not laggy like ONE UI.
After installing TWRP the phone became very laggy (obviously I did not perform a format data...my bad) I did use Odin and flashed the corresponding firmware of the phone and it did that successfully.
I tried to give TWRP another shot by flashing it again but I was getting a FAIL in Odin with the following error: Can't open the specified file (line: 1892)
After this I tried to flash again the same Samsung firmware but kept getting the same FAIL and the same error: Can't open the specified file (line: 1892)
I have tried all versions of Odin but the same FAIL and same error.
Now I can't even get into Download mode or Samsung recovery mode.
I press Volume Up + Volume Down and insert the micro USB cable....the phone takes at least 10 seconds to power up (Samsung logo) and then I see a blue screen with Android robot trying to perform an Erase and then fails and the phone powers off immediately.
As soon as I get the phone I will check your link on XDA and try a GSI ROM.
Which one do you recommend...this is a work phone, all I care about is speed and fluidity and it has to be a daily driver.
FL0R1AN said:
This is a phone from work and I did toggle EOM unlock and USB debugging in order to flash TWRP.
I did not enter any password, face unlock, pattern or sign in to google....nothing of the sort. As soon as I opened the phone from the box tried to install TWRP knowing it will erase everything after TWRP installation. I really hate Samsung UI and wanted to try Lineage OS or another custom ROM which is not laggy like ONE UI.
After installing TWRP the phone became very laggy (obviously I did not perform a format data...my bad) I did use Odin and flashed the corresponding firmware of the phone and it did that successfully.
I tried to give TWRP another shot by flashing it again but I was getting a FAIL in Odin with the following error: Can't open the specified file (line: 1892)
After this I tried to flash again the same Samsung firmware but kept getting the same FAIL and the same error: Can't open the specified file (line: 1892)
I have tried all versions of Odin but the same FAIL and same error.
Now I can't even get into Download mode or Samsung recovery mode.
I press Volume Up + Volume Down and insert the micro USB cable....the phone takes at least 10 seconds to power up (Samsung logo) and then I see a blue screen with Android robot trying to perform an Erase and then fails and the phone powers off immediately.
As soon as I get the phone I will check your link on XDA and try a GSI ROM.
Which one do you recommend...this is a work phone, all I care about is speed and fluidity and it has to be a daily driver.
Click to expand...
Click to collapse
1. two possible mistake. 1.after you try flash firmware dont check user data,just check AP,BL,CP,CSC and flash firmware.2.no need to try old odin. all new firmware is work on new odin.just need to know what to checked to flash. about gsi all is good but i like Havoc OS, Lineage OS 16, RR,almost all.again you are welcome to ask help if you want.:good:
rudi021 said:
1. two possible mistake. 1.after you try flash firmware dont check user data,just check AP,BL,CP,CSC and flash firmware.2.no need to try old odin. all new firmware is work on new odin.just need to know what to checked to flash. about gsi all is good but i like Havoc OS, Lineage OS 16, RR,almost all.again you are welcome to ask help if you want.:good:
Click to expand...
Click to collapse
Hmmm I did check USER DATA. So that bricked my device. Thanks for letting me know.
FL0R1AN said:
Hmmm I did check USER DATA. So that bricked my device. Thanks for letting me know.
Click to expand...
Click to collapse
yeeeahhh. i am knowing that in hard way. you can check user data only if you have ORIGINAL firmware and not rooted phone(mean twrp),if you have rooted(twrp) then flash with or without user data. some firmwares on web can flash with user data, some cant.anyway as i say you can always ask for help.i will gladly help if i can. good luck.
rudi021 said:
yeeeahhh. i am knowing that in hard way. you can check user data only if you have ORIGINAL firmware and not rooted phone(mean twrp),if you have rooted(twrp) then flash with or without user data. some firmwares on web can flash with user data, some cant.anyway as i say you can always ask for help.i will gladly help if i can. good luck.
Click to expand...
Click to collapse
Thanks. I will wait for the phone to be unbricked and then will try TWRP again.
Can i install gsi rom if the phone is in oneui?
FL0R1AN said:
I press Volume Up + Volume Down and insert the micro USB cable....the phone takes at least 10 seconds to power up (Samsung logo) and then I see a blue screen with Android robot trying to perform an Erase and then fails and the phone powers off immediately .
Click to expand...
Click to collapse
What you're describing are symptoms of a flat battery and a direct boot to recovery.
To boot to download mode plug in the USB cable first then hold vol up, vol down and power until download mode appears.
There is absolutely no way TWRP caused the lag. TWRP runs in its own minimal OS environment and has no effect on a booted android OS whatsoever.
Lastly your device wasn't hard bricked, a device that powers on even if it doesn't boot is only soft bricked.
Usually recoverable using the right procedure.
ashyx said:
What you're describing are symptoms of a flat battery and a direct boot to recovery.
To boot to download mode plug in the USB cable first then hold vol up, vol down and power until download mode appears.
There is absolutely no way TWRP caused the lag. TWRP runs in its own minimal OS environment and has no effect on a booted android OS whatsoever.
Lastly your device wasn't hard bricked, a device that powers on even if it doesn't boot is only soft bricked.
Usually recoverable using the right procedure.
Click to expand...
Click to collapse
I managed to boot into the Revovery and perform a factory reset, now the phone booted normally.
I will try and install TWRP.
When these strange things happened the device had over 80% battery...at least that's what it showed on screen.
Now I see that indeed it was flat 0% and you were right to point out that this is a flat battery problem.
Thanks for the help I really appreciate it.
FL0R1AN said:
I managed to boot into the Revovery and perform a factory reset, now the phone booted normally.
I will try and install TWRP.
When these strange things happened the device had over 80% battery...at least that's what it showed on screen.
Now I see that indeed it was flat 0% and you were right to point out that this is a flat battery problem.
Thanks for the help I really appreciate it.
Click to expand...
Click to collapse
well like i told you it is not problem of twrp.but as senior member ashyx told in answer today device cant be hard bricked.just flash firmware and device will boot as normal. btw keep battery full
rudi021 said:
well like i told you it is not problem of twrp.but as senior member ashyx told in answer today device cant be hard bricked.just flash firmware and device will boot as normal. btw keep battery full
Click to expand...
Click to collapse
Yes Thanks. I am at 100% battery. Can I ask a few questions on how to install TWRP?
I am on Android 9.x.x PIE.
Install TWRP and immediately force reboot to recovery.
Flash the RMM bypass.
Format data
Boot to Samsung OS.
Is this procedure correct?
Thanks.
FL0R1AN said:
Yes Thanks. I am at 100% battery. Can I ask a few questions on how to install TWRP?
I am on Android 9.x.x PIE.
Install TWRP and immediately force reboot to recovery.
Flash the RMM bypass.
Format data
Boot to Samsung OS.
Is this procedure correct?
Thanks.
Click to expand...
Click to collapse
install twrp(in odin option uncheck Auto Reboot) ,format data reboot to recovery,flash oreo enforcing.zip,flash RMM,flash magisk(newest) then reboot.
rudi021 said:
install twrp,format data,flash oreo enforcing.zip,flash RMM,flash magisk(newest) then reboot.
Click to expand...
Click to collapse
Got it, Thanks.
FL0R1AN said:
Yes Thanks. I am at 100% battery. Can I ask a few questions on how to install TWRP?
I am on Android 9.x.x PIE.
Install TWRP and immediately force reboot to recovery.
Flash the RMM bypass.
Format data
Boot to Samsung OS.
Is this procedure correct?
Thanks.
Click to expand...
Click to collapse
It's correct, but if you want access to the data partition in twrp you need to also install the encryption patch.
You will also need to either install magisk or some other patch that disables dmverity.
ashyx said:
It's correct, but if you want access to the data partition in twrp you need to also install the encryption patch.
You will also need to either install magisk or some other patch that disables dmverity.
Click to expand...
Click to collapse
Got it, Thanks

Stuck on bootloop.

I'm using Lenovo K6 Power... And wished to use custom ROM. So did all the procedures(ADB, TWRP, SuperSu, ETC). Now, at the time of installing custom ROM you have to wipe all data including your phone's UI (ROM) so I did that. Now I tried to Install that custom ROM several time but it didn't install, I don't know why. So I clicked on reboot button... And then boom... My phone is stuck at Lenovo logo. I know I made this mistake. I didn't understand that, How can a phone reboot if it's original OS is deleted.
It can't even enter in TWRP recovery mode. Fastboot can be seen sometimes.
So please me with this, I'm completely new in this. Read so many forums and watched so many videos on YouTube for this. But they didn't help me. Any help will be appreciated. Thank You.
Highlights-
1. Stuck at Booting Animation.
2. Can't enter into TWRP recovery mode any how.
3. Fastboot Appears on top sometimes.
sahil_am_18 said:
My phone is stuck at Lenovo logo. I know I made this mistake. I didn't understand that, How can a phone reboot it's original OS is deleted.
Click to expand...
Click to collapse
If phone gets powered on, then its bootloader get run ( comparable to UEFI/BIOS in Windows computer ) what , when its tasks have finished, tries to start/run Android OS.
jwoegerbauer said:
If phone gets powered on, then its bootloader get run ( comparable to UEFI/BIOS in Windows computer ) what , when its tasks have finished, tries to start/run Android OS.
Click to expand...
Click to collapse
I'm sorry ma'am but I didn't understand what you are saying.
sahil_am_18 said:
I'm sorry ma'am but I didn't understand what you are saying.
Click to expand...
Click to collapse
Is not bad: many do not understand
Eeach mobile device can get run, but without an OS it stops after bootloader finished, because it's just a box of bits.
simple
when bootloader shows up, or bring it up with key combinations, connect phone to PC, and in fastboot/bootloader (on phone) type
fastboot reboot recovery
or if not work then:
fastboot boot c:\twrp.img
and do the rest via twrp, like flashing custom ROM again, or just flash stock ROM
indestructible master said:
simple
when bootloader shows up, or bring it up with key combinations, connect phone to PC, and in fastboot/bootloader (on phone) type
fastboot reboot recovery
or if not work then:
fastboot boot c:\twrp.img
and do the rest via twrp, like flashing custom ROM again, or just flash stock ROM
Click to expand...
Click to collapse
Thank you very much mate...
My phone was successfully recovered into TWRP recovery mode. But now the problem is...
While installing ROM it is showing 255 error.
Any suggestions...
Or link to download Working ROM...

Question [ Solved ] Stuck on MIUI Recovery 5.0

Hello this probably caused by bad rom installation, I've tried to get into fastboot mode by holding down volume button but it just boot looping there I've also tried wiping the data from the recovery menu but it doesnt do anything I've also tried using ADB and MI flash but both of them seems useless since I cant get into fastboot mode there's also Mi suite pc but my phone just doesnt connect with the pc. Is there anything I can do without going to service center? I'm abroad rn and my warranty will be void if I'm using outside service and I dont want to go outside without phone. Also my power up button seems to be busted
: I just select help from MIservice and boot it to bootloader using adb I manage to install twrp again but after I install rom it still wont boot into android
GanganH said:
Hello this probably caused by bad rom installation, I've tried to get into fastboot mode by holding down volume button but it just boot looping there I've also tried wiping the data from the recovery menu but it doesnt do anything I've also tried using ADB and MI flash but both of them seems useless since I cant get into fastboot mode there's also Mi suite pc but my phone just doesnt connect with the pc. Is there anything I can do without going to service center? I'm abroad rn and my warranty will be void if I'm using outside service and I dont want to go outside without phone. Also my power up button seems to be busted
: I just select help from MIservice and boot it to bootloader using adb I manage to install twrp again but after I install rom it still wont boot into android
Click to expand...
Click to collapse
https://forum.xda-developers.com/t/4288121/post-85137963
Do clean flash. Start from step 14.
Recommend to install MIUI 12, boot into MIUI to make sure your phone works well with SIM card readable.
After phone successfully booted into MIUI, then you can flash custom ROMs.
pl1992aw said:
https://forum.xda-developers.com/t/4288121/post-85137963
Do clean flash. Start from step 14.
Recommend to install MIUI 12, boot into MIUI to make sure your phone works well with SIM card readable.
After phone successfully booted into MIUI, then you can flash custom ROMs.
Click to expand...
Click to collapse
Thank you for replying I already fix my phone but forgot to close it lol
I just flash recovery and then fastboot and it sticks
GanganH said:
Thank you for replying I already fix my phone but forgot to close it lol
I just flash recovery and then fastboot and it sticks
Click to expand...
Click to collapse
Hey, exactly same problem happened in my phone (redmi 9 prime) too. Would you please help me how can I fix this?
it happened to me just now. it was looping on that page even when I choose reboot. but then I tried the connect wi mi assistance and connected it to my PC. then I press the power button for around 10 seconds and wait. while waiting, I disconnected the USB then it showed me the same page again. BUT this time I manage to reboot it back to normal.
how did you fix it? please help me

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