Urgent help Stuck on Fastboot mode cannot restart or recover or see on PC - OnePlus 7 Pro Questions & Answers

Hi
Was having trouble with phone and then did a restore back to saved version
However now the phone is stuck on Fast boot mode It gives the options to start in below
Bootloader
Recovery Mode
Power Off
START
However whatever I choose it keeps going into FastBoot mode with menu below
Product name
Variant
Bootloader version
Baseband Version
Serial Number
Secure Boot - Yes
Device State unlocked
I have tried power off an then press power and volume up and down and keeps booting into fastboot mode
I have connected it to PC and PC not picking it up
Tried rebooting with power cable plugged in and same issue stuck in fastboot
Has anyone got any solutions otherwise I have to send it to OP7 for repair

I guess if you can boot twrp and flash Magisk it will boot.
Or use msmtool to restore your phone to oos9 or oos10 formating data and erase your stuff
I don't know how you restored your phone into a "stable" version maybe you used the twrp for Android 11?
You need to provide more information about the state of your phone

RokCruz said:
I guess if you can boot twrp and flash Magisk it will boot.
Or use msmtool to restore your phone to oos9 or oos10 formating data and erase your stuff
I don't know how you restored your phone into a "stable" version maybe you used the twrp for Android 11?
You need to provide more information about the state of your phone
Click to expand...
Click to collapse
Thats the problem I cannot boot to anything except Fastboot. Gives option to boot to recovery but when I select it boots back into Fastboot
I was on Android 10 and having issues with phone connected to PC not picking it up etc and cables, drivers etc was working ok as have OP5 and could pick up that
Tried everything and nothing worked and also was not getting push notifications so could not purchase online
So last resort was to revert back to back up over 1 month old. Did that and for what ever reason phone booted back to fastboot and PC still wont pick it up so cannot even connect via adb
I restored it using TWRP and now everything I try just not working and looking at sending it back to OP to get it to factory reset as I cannot even do that

funkyirishman said:
Thats the problem I cannot boot to anything except Fastboot. Gives option to boot to recovery but when I select it boots back into Fastboot
I was on Android 10 and having issues with phone connected to PC not picking it up etc and cables, drivers etc was working ok as have OP5 and could pick up that
Tried everything and nothing worked and also was not getting push notifications so could not purchase online
So last resort was to revert back to back up over 1 month old. Did that and for what ever reason phone booted back to fastboot and PC still wont pick it up so cannot even connect via adb
I restored it using TWRP and now everything I try just not working and looking at sending it back to OP to get it to factory reset as I cannot even do that
Click to expand...
Click to collapse
That backup was from an older version of OOS?
In this point if you can't boot twrp the only safe way is using msmtool

RokCruz said:
That backup was from an older version of OOS?
In this point if you can't boot twrp the only safe way is using msmtool
Click to expand...
Click to collapse
No it was Android 10 pretty sure
Ok downloaded MSM tool just trying to figure out how to use it so checking that
Otherwise its going back to OP as under Guarantee and nothing I need on it Pics backed up but will come back with Android 11 if they can fix it

Android 10 but which version? It's not recommended to downgrade.
In msmtool are the instructions, download the correct msmtool for your device.

Not sure what version think it was the last one ???
Have msm tool and installed cert but now getting Package image not exist when I run the MSM download tool?

What was the file size of the MSM tool. Does it have the .ops file included over 2gb

justencase6 said:
What was the file size of the MSM tool. Does it have the .ops file included over 2gb
Click to expand...
Click to collapse
It was the zipped file and has Guacamole_21_O.07_190512.ops which is over 2kb
Installed the drivers but could not get it working
Phone on its way to one plus repair shop in Poland to get checked and repaired hopefully and will come back non rooted and with Android 11 installed
Now hopefully they can fix it but think I will leave it as is with Android 11 until possible TWRP and new roms come on board for Android 11 dont want to feck it up more
Thanks for the help

Related

Factory reset, now stuck at TWRP, can't access fastboot and rescue

Ive been running KangVIP with no problems, however I got some adware which refused to go away, so I attempted to factory reset via the phones menu. It then ended up stuck at the TWRP screen. This has happened before so next I tried to restore a previous backup...not successful. I can't access fastboot and rescue to flash the official recovery.
Anyone got any help? Is there a guide to flashing the stock rom or have I borked my phone?
You can not shut down the device and connect it via USB to a PC and boot while holding volume down button into fastboot mode?
Well then you have ruined your phone.
I'm OP, was unable to get into my usual account last night. I'm not sure how, but holding volume up, down and power seemed to kick start it back to life and I'm back running KangVIP. I don't think I'll be resetting it again for a very long time.
Hirs_E_Fruit said:
You can not shut down the device and connect it via USB to a PC and boot while holding volume down button into fastboot mode?
Well then you have ruined your phone.
Click to expand...
Click to collapse
Hi I'm in the a similar boat with my Huawei P8 Max DAV-703L (brought in China but live/use in the US) its only boot looping into TWRPv2.8.7.0. I can put it into Fastboot & Rescue Unlocked Bootloader but don't know what to do since i tried flashing my Android 6 again and no repsponse just TWRP boot loop. Now some how i wiped my ext-sd card as well (really pissed with myself about) Can you help pls on how to get my Huawei P8 Max DAV-703L stock rom back working again?
It happend to me - this is what I did to fix it.
ohiromep8max said:
Ive been running KangVIP with no problems, however I got some adware which refused to go away, so I attempted to factory reset via the phones menu. It then ended up stuck at the TWRP screen. This has happened before so next I tried to restore a previous backup...not successful. I can't access fastboot and rescue to flash the official recovery.
Anyone got any help? Is there a guide to flashing the stock rom or have I borked my phone?
Click to expand...
Click to collapse
I'm not sure whether it was luck or not, but all I did was to go into TWRP and then chose the Mount option, unmounted everything, then went to Reboot and chose Bootloader - that got me back to fastboot where I was able to flash the stock recovery, do a factory reset and get my phone back.
i have similar problem one friend use kingroot change to tpwr. now i try restore frimware but fastboot on screen say unloked on red text but commands not alowed.
and android os not have R/W /system only can r/W on tpwr i try use file explorer remove king root but no boot
who to clean rom? for update.
needrom.com

I soft bricked my over a year ago and would like to get it working again.

From what I remember it had TWRP on it, I had it rooted on stock image for a while. Got absolutely fed up with their software and tried to install a stock android rom on it. Got through a few that wouldn't load properly so went to go back to a stock rom and it's stuck in a bootloop now. I've never been able to get into recovery no matter what button combo. It goes to the yellow text page then reboots. Not matter what combo of buttons i push.
Not really sure what to look for or what to do beyond this point as most help i've found has been guided to get into recovery. The most I've been able to get is this basically a downward facing parentheses with a small circle that appears and runs through it.
Can you get into fastboot? - Turn it off, connect USB and hold power and vol -
If yes, its easy to fix. Or you can try going to eRecovery and Format all data and download latest software.
Just tried. That would be a yes.
bump.
Did you fix it or you still need help? If yes, what version of android were you using? Do you have an sd card you can use to install stock firmware?
The point is, we need to get you running on oreo, after that is everything ez. There is probably no way of getting oreo other way than using hisuite, but I dont know. For hisuite. To make hisuite show oreo update, you need to get latest nougat running on your phone. It should be ez with twrp. You can use firmware finder on windows or other phone to download proper full ota update and flash trough twrp. If anything, feel free to ask me here.
Still stuck at the fastboot option. I don't really remember what version it was. Whatever it was exactly 1 year ago is all I can remember. I don't think it was oreo though?
I can't use TWRP though, as I said, I can't get into any recovery stock or TWRP, only fastboot.
delete
Spykez0129 said:
Still stuck at the fastboot option. I don't really remember what version it was. Whatever it was exactly 1 year ago is all I can remember. I don't think it was oreo though?
I can't use TWRP though, as I said, I can't get into any recovery stock or TWRP, only fastboot.
Click to expand...
Click to collapse
Did you tried Dload? It should work. Download latest nougat for your device from firmware finder and flash it with Dload.
EDIT: If fastboot works, just download latest twrp for nougat and flash it. After that just downlaod stock nougat and flash trough twrp.
PremiumBlaze said:
Are you able to flash anything in fastboot like the stock recovery?
Does fastboot say that the phone is unlocked?
Does fastboot say that FRP is unlocked?
Click to expand...
Click to collapse
Says both are unlocked. I flashed the latest recovery (for nougat) to it and both said ok.
Then I did fastboot reboot recovery command and it says OKAY on the sending, but under "booting" it says FAILED. Command not allowed?
Can't manually boot into twrp either, phone stays stuck on your device is booting now.
delete

I need help. I relocked my bootloader, and now my phone (OP7P) won't even turn on

So over the past day I had rooted my oneplus 7 pro and all was going well until I decided to delete the netflix stock application. Then I restarted my phone from holding the power button and pressing restart and then I booted into fastboot. Everytime I pressed start it would send me back to fastboot but I was able go to twrp recovery. Stupidly, I wiped the whole phone thinking I had no other options. Then after that, I found a setting in advanced that allowed me to leave recovery mode I think? Whatever it was, I was booted back into the oneplus start screen and reset up my phone. Then I tried to re-root my phone and couldn't get it to work because it said the magisk zip file was corrupt. Then I just decided to give up and go back to stock.
Little did I no, you are NOT supposed to relock the bootloader, because that is exactly what I did. After doing that, I got a message saying my phone was corrupt and I looked up quick solution and it said to press my volume buttons and power buttons. Now my phone won't even turn on. I am freaking out right now, knowing that my phone is probably bricked and I am going to have to pay probably a third of what I even paid for this phone to get it fixed. When I plug my phone into my pc the device is shown as "QUSB_BULK_CID:0404_SN:3BB285D7". If any of you guys can help, I'm all ears.
edit: I meant I locked oem/bootloader. Also, I got the phone to power on. It is in a bootloop where the oneplus logo shows up and then it gives me the message "Your device is corrupt. it can't be trusted and will not boot"
edit 2: After two hours, I finally fixed it. I downloaded the MSM tool and found the qualcomm drivers and after a few trial and errors, I finally got it to work
gotdiamonds99 said:
So over the past day I had rooted my oneplus 7 pro and all was going well until I decided to delete the netflix stock application. Then I restarted my phone from holding the power button and pressing restart and then I booted into fastboot. Everytime I pressed start it would send me back to fastboot but I was able go to twrp recovery. Stupidly, I wiped the whole phone thinking I had no other options. Then after that, I found a setting in advanced that allowed me to leave recovery mode I think? Whatever it was, I was booted back into the oneplus start screen and reset up my phone. Then I tried to re-root my phone and couldn't get it to work because it said the magisk zip file was corrupt. Then I just decided to give up and go back to stock.
Little did I no, you are NOT supposed to relock the bootloader, because that is exactly what I did. After doing that, I got a message saying my phone was corrupt and I looked up quick solution and it said to press my volume buttons and power buttons. Now my phone won't even turn on. I am freaking out right now, knowing that my phone is probably bricked and I am going to have to pay probably a third of what I even paid for this phone to get it fixed. When I plug my phone into my pc the device is shown as "QUSB_BULK_CID:0404_SN:3BB285D7". If any of you guys can help, I'm all ears.
edit: I meant I locked oem/bootloader. Also, I got the phone to power on. It is in a bootloop where the oneplus logo shows up and then it gives me the message "Your device is corrupt. it can't be trusted and will not boot"
edit 2: After two hours, I finally fixed it. I downloaded the MSM tool and found the qualcomm drivers and after a few trial and errors, I finally got it to work
Click to expand...
Click to collapse
U probably should have flashed stock firmware before relocking the bootloader
As long as you can boot into fastboot you should be good. Make sure you have correct drivers etc etc. Boot into fastboot and just boot into twrp, don't flash. Wipe data, system, vendor, dalv, cache. Recheck on what to delete and what order because it has to be the correct things and I might be mixed up off the top of my head, delete them in twrp. Then boot back into twrp after all that and reflash your custom rom. Take note if your ****s bricked you wont be able to install the zip via regular twrp swipe, you will have to use twrp sideload feature with adb and install from pc and install it that way. If that doesn't work at all just do a complete reflash of stock firmware via fastboot. Reflashing custom should work though I got mine out of a brick this way. As long as fastboots working you can get out of anything. Also Linux is 100x better than other OSs for this stuff.
cuNezzar said:
As long as you can boot into fastboot you should be good. Make sure you have correct drivers etc etc. Boot into fastboot and just boot into twrp, don't flash. Wipe data, system, vendor, dalv, cache. Recheck on what to delete and what order because it has to be the correct things and I might be mixed up off the top of my head, delete them in twrp. Then boot back into twrp after all that and reflash your custom rom. Take note if your ****s bricked you wont be able to install the zip via regular twrp swipe, you will have to use twrp sideload feature with adb and install from pc and install it that way. If that doesn't work at all just do a complete reflash of stock firmware via fastboot. Reflashing custom should work though I got mine out of a brick this way. As long as fastboots working you can get out of anything. Also Linux is 100x better than other OSs for this stuff.
Click to expand...
Click to collapse
OK here's the order. Boot into twrp, don't flash.
Wipe -> ADVANCED -- select system + vendor -> SWIPE TO WIPE
reboot bootloader
fastboot boot back into twrp
-- then --
Format data, Wipe cache & dalvik-cache
Flash ROM.
Then reboot system. Boom.
Remember you will most likely have to flash the ROM via sideload. As transferring will not work in a bricked phone.
cuNezzar said:
As long as you can boot into fastboot you should be good. Make sure you have correct drivers etc etc. Boot into fastboot and just boot into twrp, don't flash. Wipe data, system, vendor, dalv, cache. Recheck on what to delete and what order because it has to be the correct things and I might be mixed up off the top of my head, delete them in twrp. Then boot back into twrp after all that and reflash your custom rom. Take note if your ****s bricked you wont be able to install the zip via regular twrp swipe, you will have to use twrp sideload feature with adb and install from pc and install it that way. If that doesn't work at all just do a complete reflash of stock firmware via fastboot. Reflashing custom should work though I got mine out of a brick this way. As long as fastboots working you can get out of anything. Also Linux is 100x better than other OSs for this stuff.
Click to expand...
Click to collapse
I don't know if u realize this but he said that he relocked the bootloader after installing twrp and root
Austinredstoner said:
I don't know if u realize this but he said that he relocked the bootloader after installing twrp and root
Click to expand...
Click to collapse
Austinredstoner said:
I don't know if u realize this but he said that he relocked the bootloader after installing twrp and root
Click to expand...
Click to collapse
Damn forgot about that. Yeah In that case its most likely bricked to hell OP with no method of recovery as far as I know.

Oneplus 6 QUALCOMM CrashDump Mode

My oneplus 6 after the latest android 11 update recently crashed it reboots automatically without entering to the OS and shows QUALCOMM DumpCrash Mode there are still some data i didn't backup yet. is there any way to back up my data
-usb debugging not turned on
Did you ever manage to boot after applying the update? Or did it go straight into crash dump mode?
agent_07 said:
My oneplus 6 after the latest android 11 update recently crashed it reboots automatically without entering to the OS and shows QUALCOMM DumpCrash Mode there are still some data i didn't backup yet. is there any way to back up my data
-usb debugging not turned on
Click to expand...
Click to collapse
Flash stock recovery first from Fastboot . And do not wipe anything. Just reinstall OOS and boot. That should help.
[OnePlus 6][ROM][OTA][Oxygen OS] Mirrors for official Oxygen OS ROMs and OTA updates
As OnePlus doesn't always provide download links for all of for their Oxygen OS ROMs & OTA update zips, we mirrored them on AndroidFileHost and put the links in one post so that they're easy to find. This is not a support thread for issues you...
forum.xda-developers.com
facing the same issue yesterday updated to android 11 , after boot went into crash dump mode , tried n number of msm tools . not able to boot it up, i can boot to fastboot mode though
MoresM said:
Did you ever manage to boot after applying the update? Or did it go straight into crash dump mode?
Click to expand...
Click to collapse
yes after update it was fine for a week
MITHUN7888 said:
facing the same issue yesterday updated to android 11 , after boot went into crash dump mode , tried n number of msm tools . not able to boot it up, i can boot to fastboot mode though
Click to expand...
Click to collapse
if you found any was pls inform me
MITHUN7888 said:
facing the same issue yesterday updated to android 11 , after boot went into crash dump mode , tried n number of msm tools . not able to boot it up, i can boot to fastboot mode though
Click to expand...
Click to collapse
If you flash old TWRP on Android 11 it will go to Crash Dump Mode. Suggest doing a clean install of Android 11 or use Nebrassy TWRP and reinstall OOS11. Other TWRP's have already been repacked to latest version to carter Android 11.
agent_07 said:
if you found any was pls inform me
Click to expand...
Click to collapse
i tried nearly 10-15 msm tools all were success but when booted up same message " Qualcomm crash dump mode" the thing is my bootloader was locked . i couldn't flash twrp or flash fastboot rom's to revive my phone...gave my device to oneplus authorized service center they said i need to get my motherboard replaced which costs 24,050 for 256gb variant.. currently i have asked them to replace the motherboard , as motherboard for my variant was not available i need to wait 10 more days to get it fixed .
UPDATE: if u have ur bootloader unlocked search for how to get out of qualcomm crash dump mode using fastboot roms.
if not look out for a local mobile repair center which does chip level repairs and ask them to reball ur phone ram and cpu, theres a 50/50 chance ur device might boot up.
mm_rajesh said:
If you flash old TWRP on Android 11 it will go to Crash Dump Mode. Suggest doing a clean install of Android 11 or use Nebrassy TWRP and reinstall OOS11. Other TWRP's have already been repacked to latest version to carter Android 11.
Click to expand...
Click to collapse
my device bootloader was locked , had no twrp installed , after updating to os11 directly went into crash dump mode .
MITHUN7888 said:
my device bootloader was locked , had no twrp installed , after updating to os11 directly went into crash dump mode .
Click to expand...
Click to collapse
I don't know who is that Mahaaan who said it's a Motherboard fault. Crash Dump Mode is an error while loading with the Firmware. This can be fixed with MSM tools. Try this step if you cannot fix with MSM tool.
Safe Mode Procedure :
Hold the Power Button Until Android Starts to Boot Up.
As Soon as Android Starts Booting Up, Let Go of the Power Button.
Then Immediately Start Holding Both the Volume Up and Volume Down Buttons.
Continue Holding Both Volume Buttons Until Android is Fully Booted.
If successful, backup your phone, and do a full factory Erase All Data reset of Android.
See if that helps.
like many even i too ugraged my op6 to oo11.1.1.1, rooted was running well for a week till i encountred face crash dump mode error
Stupid thing i did was instead of flashing fastboot oos 10.3.8 i tried to flash msm 10.3.8 which didnt solve crash dum and also locked my BL.
now nonof the msm could solve crash dump nor we can unlock BL bz we cant toggle OEM in Dev option,
i discussed with @L0ND0NB0Y regarding this, his suggestion would be to take a backup of oos10.3.8 config partation of a working rom, then use edl to flash it on affected op6, by that way we can unlock bootloader and flash fastboot rom.
we need to fide a working op6 and back config which @L0ND0NB0Y can guide us. if it works he ll creat a post to solve crashbump and BL locked issue.
if this wont work, we may need to wait for msm oos11 file.
update : managed to solve crash dump by flashing msm international 5.1.5 but ended up getting black screen with white notification light, if my op6 had BL unlocked all i had to do is to boot stock/twrp recovery and factory wipe.
How to resolve the issue . I got the same issue 1 week after SW upgrade . Nothing is fixing the issue
Jagadish-ravi said:
update : managed to solve crash dump by flashing msm international 5.1.5 but ended up getting black screen with white notification light, if my op6 had BL unlocked all i had to do is to boot stock/twrp recovery and factory wipe.
Click to expand...
Click to collapse
exactly describes what I have encountered the last few days. MSMDownloadTool works fine for 5.1.5, 5.1.11, 9.0.8, 10.3.0 and 10.3.8 (10.3.0 and 10.3.8 with new driver, ends in crash dump where I startet). Currently no solution in sight?
I have the strong feeling this error is correlated with the update to android 11. Going back to a previous recovery.img might initiate the qualcomm crashdump mode error on boot.
Seems to be worth a try to restore android 11 via MSMDownloadTool. Did not find a file for that. Anyone?
Another way out of the horror seems to be getting get unlock ability to 1.
https://forum.xda-developers.com/t/...stuck-in-fastboot-mode.4135563/#post-83153239
Last case is to modify the devcfg binary and flip the lock bit and reflash through EDL
Click to expand...
Click to collapse
I've got no idea on how to do that. Anyone?
I've contacted OP support. They answered i should send the phone in for repair.
Currently I am issuing a repair order.
My oneplus went to crashdump mode on Oct 21st... Really shocked to see many users reporting this issue.. Tried to revive it using msm tool , but ended up with crashdump mode even after successful flashing
I also got the same issue , the funny thing is i was still on android 10 , i havent even updated to android 11 .
cpr437 said:
I also got the same issue , the funny thing is i was still on android 10 , i havent even updated to android 11 .
Click to expand...
Click to collapse
That is some terrible news. I thought I'd be able to keep safe from this nonsense by staying on 10.
even in bootloader unlocked state its same
I brought op6 motherboard which had OOS 11 running.
I tried to downgrade to oos10 via fast boot, gave crash dump.
flashing other versions fastboot rom gave same error again n again
can't boot twrp, stock recovery non works,
flashing recovery stock or twrp gave "no such partation error"
next I would try reballing ram my old MB try n see if it works.
or should wait for OOS11 MSM flash file.
Update: OnePlus charges 307,67€ for the repair of their own fault. Game over for the phone and OnePlus. We will both change the manufacturer.
cpr437 said:
I also got the same issue , the funny thing is i was still on android 10 , i havent even updated to android 11 .
Click to expand...
Click to collapse
Same here bro.. My phone was on stock android 10...

Question [ Solved ] Stuck on MIUI Recovery 5.0

Hello this probably caused by bad rom installation, I've tried to get into fastboot mode by holding down volume button but it just boot looping there I've also tried wiping the data from the recovery menu but it doesnt do anything I've also tried using ADB and MI flash but both of them seems useless since I cant get into fastboot mode there's also Mi suite pc but my phone just doesnt connect with the pc. Is there anything I can do without going to service center? I'm abroad rn and my warranty will be void if I'm using outside service and I dont want to go outside without phone. Also my power up button seems to be busted
: I just select help from MIservice and boot it to bootloader using adb I manage to install twrp again but after I install rom it still wont boot into android
GanganH said:
Hello this probably caused by bad rom installation, I've tried to get into fastboot mode by holding down volume button but it just boot looping there I've also tried wiping the data from the recovery menu but it doesnt do anything I've also tried using ADB and MI flash but both of them seems useless since I cant get into fastboot mode there's also Mi suite pc but my phone just doesnt connect with the pc. Is there anything I can do without going to service center? I'm abroad rn and my warranty will be void if I'm using outside service and I dont want to go outside without phone. Also my power up button seems to be busted
: I just select help from MIservice and boot it to bootloader using adb I manage to install twrp again but after I install rom it still wont boot into android
Click to expand...
Click to collapse
https://forum.xda-developers.com/t/4288121/post-85137963
Do clean flash. Start from step 14.
Recommend to install MIUI 12, boot into MIUI to make sure your phone works well with SIM card readable.
After phone successfully booted into MIUI, then you can flash custom ROMs.
pl1992aw said:
https://forum.xda-developers.com/t/4288121/post-85137963
Do clean flash. Start from step 14.
Recommend to install MIUI 12, boot into MIUI to make sure your phone works well with SIM card readable.
After phone successfully booted into MIUI, then you can flash custom ROMs.
Click to expand...
Click to collapse
Thank you for replying I already fix my phone but forgot to close it lol
I just flash recovery and then fastboot and it sticks
GanganH said:
Thank you for replying I already fix my phone but forgot to close it lol
I just flash recovery and then fastboot and it sticks
Click to expand...
Click to collapse
Hey, exactly same problem happened in my phone (redmi 9 prime) too. Would you please help me how can I fix this?
it happened to me just now. it was looping on that page even when I choose reboot. but then I tried the connect wi mi assistance and connected it to my PC. then I press the power button for around 10 seconds and wait. while waiting, I disconnected the USB then it showed me the same page again. BUT this time I manage to reboot it back to normal.
how did you fix it? please help me

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