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I just noticed today a rectangular area on my lcd screen where it looks like oil on water. It's basically a rectangle w/ a half inch border of the "Normal" screen. I can see it from any angle as well as when the phone is turned off. The phone and the touch screen both appear to be working fine. The distortion will react to pressure on the distored part of the screen as well. I'm thinking some moisture got in my phone some how (although I can't for the life of me think when I could've gotten moisture in there). Is there an easy way to fix this or should I call up ATT support to see about sending it in to have them fix it? What's the general next step? I'll post a pic when I get home to my camera. I've had the phone since the first of the year and am currently using EnergyROM 2.0.
Thanks a ton,
Patrick
I haven't seen anything like this before but if it it was you say its probably moisture inside or even oil. Wait a little and see if it clears up, failing that give AT&T a call.
Holy Crap
Dude i have the same problem with mine sometimes, and i thought i was the only one!!
Its almost like the LCD screen is getting some burn-in. Even on a black screen you can see the shadow of an image, using touch flow 3d/2d its about half of the slider bar on the bottom of the screen. Did you also notice that the screen is flickering VERY slightly in the same area, but not on the rest of the screen? You have to try REALLY hard to see it. Almost like when you use a camcorder to see a CRT monitor's refresh rate. I had a feeling from the beginning that it was moisture causing this, because i do have the bad habit of taking my phone in the bathroom when I shower. My LID has turned pink because of the steam.
What makes me think it could be screen burn-in, is that I always keep my backlight as bright as possible, and once i see this start happening, i can turn my phone off for a few minutes, turn it back on and it works just fine with no image shadow.
I actually have been thinking about using my insurance to get a new phone because of this, and making sure i don't shower with the new one.
It's a known issue of the phone. I was able to get mine replaced, but I had it less than 30 days. You should be able to manage to get them to replace it if you make them look up known issues with the phone.
Sorry for the inactivity, I've been spending my days pulling Cat 5e in attics and haven't had much computer time at work / energy at home - I'm going to get in touch w/ ATT sometime this week and see about arranging a replacement, I'll post my results.
i have the same problem. near the corners i see very slight flickering as if the refreshrate can't handle the tf3d.
it most likely because of the themes. when using all of those non-original themes, it' shaving to load all the images, causing it to have very very slight lag. maybe?
it's rediculous, with the price of this phone, you'd expect higher technology for the screen.
Your digitizer is touching the LCD because too much pressure has been applied to it, probably in your pocket.
What you are seeing are Newton's rings http://en.wikipedia.org/wiki/Newton%27s_rings
I think we're talking about two different problems here.
First, you have the rectangular area like the topic starter described and may indeed be what bubble said. However, they are not rings... its a true square (at least for me).
Second, you have the flickering issue. I have this myself sometime at the position of the menu bar. Opera seems to be the only app that triggers this for me though - then i get flickering Opera 'burn in' like effect. This will eventually disappear again after keeping the phone off for a few hours, then on with the screen off. This effect does survive soft-reset and such.
Newton's rings is the name of the observed optical phenomenon. It has nothing to do with it's shape.
I know that in this case it appears on a square section of the screen (I face the same issue and I already ordered a replacement screen).
Is there a solution to the flickering and screen burn problem? I didn't notice it until I had loaded a 6.5 rom and was using the light colored R&R theme. I could then see flickering in the bottom portion of the screen. Then I notice the screen burn of both soft keys.
It went away overnight with the phone off, but came back by the end of the day. It's really upsetting as I love this phone, but hate having something that isn't working right. Any suggestions?
I've had the same issue a couple of times although it wasn't nearly the entire screen. It was just a small blob in the very center of the screen. It happened because it was in my pocket. When it occurred initially it was summer (30-40 degrees celcius here in Perth) and would fix itself after about 5 minutes of being in my hot car (temperature hot, not awesome hot =D ). However (more recently - it's colder now) it stayed for half a day or so and only fixed itself after I sat it in front of the cars heating vents with the heater on for about 10 minutes (not too hot). I'm wondering if the digitiser separates from the LCD when heat is applied. It makes sense to me but I'm not sure I'd recommend anyone trying my solution ... especially if you've got the big square issue.
You also have to be aware that this phenomenon is only visible under artificial light.
That's why some people report it to disappear/reappear.
True ... but when the "phenomenon" disappears (i.e. as the lcd seperates from digitiser) it makes a clicking noise and the screen behind the blob flickers (like when you push on a normal LCD with your finger) indicating that the pressure of the digitiser pulling the screen upwards has been released. Once this has happened the blob has gone. It's not visible under ANY light.
If it happens again ... I'll get some footage.
I found another thread regarding the "Oil Spot" that comes and goes on the LCD that I'm experiencing if others are interested:
http://forum.xda-developers.com/showthread.php?t=475294
Oops - double post
Hi guys, I have the solution for you! I see burn-ins on my screen and I was able to get rid of them with a simple video that switches fast the main colors (Red Green Blue). Here is the link to the video:
http://www.youtube.com/watch?v=liMySLZkF5o
I have the video pulled from youtube as mp4, and 5 minutes of playing on full screen, the display got back to normal, clear and without any burn-ins.
If you need the mp4 vid, let me know so I can send it over (email)
Regards to All
Just noticed that my screen appears to be dimmer along the right side than the left. Has anyone else seen this with the DC or should I go use my exchange at Costco?
I had a phone that had a dim screen but nothing like that. Exchange it before its too late.
Will do. I have 90 days and it's only been 25 or so, so I'll make it over there.
It almost looks like the screen has two different color temperatures. The left is very cool and the right is very warm.
Yeah its really odd. I had one that looked cool and my girlfriend had one that looked warm. I got it replaced but to see that on a single display is just odd.
I have this exact same issue on a certified like-new replacement Charge. The right side of the screen is noticeably darker tinted, especially at lower brightness settings. Some people have had the same problem only in reverse (left side darker) on the SGS2 -- which uses the same screen as the Charge.
Falcyn said:
I have this exact same issue on a certified like-new replacement Charge. The right side of the screen is noticeably darker tinted, especially at lower brightness settings. Some people have had the same problem only in reverse (left side darker) on the SGS2 -- which uses the same screen as the Charge.
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I got a new one and it doesn't seem much better than my original one... trend?
It's very hard to notice.. but I'm also very picky about these things.
I notice a small (3mm x 3mm ) spotty blemish (four tiny dots arranged like the new windows icon) on the screen, probably in the actual LCD (cannot touch it).
It is only visible when the screen displays white.
I suppose this is a manufacturing defection. Anything else about the screen seems fine. quite solid build, except for negligible 0.5mm give on the left edge.
Anything else I should particularly check for? Shall I exchange it at bb?
There is really no anything else as big and as light as tf700, right?
Thanks.
Hello.
Not sure if we talking about same issue but I also have this white dot, almost like a dead pixel but it isn't. Its possible to be seen only when white background and easier to spot when viewing from side, not straight ahead.
I believe this is what is called hot pixel.
Bad thing about this is that I first had 1, then 2. Then I returned it. Asus said no problems. Now I have 4 and I am seriously considering to returing this. Just that I need my tablet for work and I know for Asus it takes over 2 weeks to consider what they would do.
Probably when not so hectic at work I will go and try returning again.
I have on right hand side some loosening. If I press the screen where is the volume buttons I can feel it moves. It is the only place of the tablet where this kind of movement can be spotted.
Yet 3 of the hot pixels are on the left side of the tablet. The newest one is close to middle but a bit more to right side.
I'll definitely return mine to Best Buy, but a bit debating whether I shall stick with tf700t after all.
Any clue whether there is any systematic difference between retailers / batches of s/n's ?
CandyAndy said:
Hello.
Not sure if we talking about same issue but I also have this white dot, almost like a dead pixel but it isn't. Its possible to be seen only when white background and easier to spot when viewing from side, not straight ahead.
I believe this is what is called hot pixel.
Bad thing about this is that I first had 1, then 2. Then I returned it. Asus said no problems. Now I have 4 and I am seriously considering to returing this. Just that I need my tablet for work and I know for Asus it takes over 2 weeks to consider what they would do.
Probably when not so hectic at work I will go and try returning again.
I have on right hand side some loosening. If I press the screen where is the volume buttons I can feel it moves. It is the only place of the tablet where this kind of movement can be spotted.
Yet 3 of the hot pixels are on the left side of the tablet. The newest one is close to middle but a bit more to right side.
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Click to collapse
Hi there,
I would give an help to all the people that are waiting to buy a z3... I can imagine, reading all posts about production issues, that they are really demotivated to buy this smartphone, and maybe they will wait a month, a month an half, hoping that Sony will resolve all this issues. Well, I don't know if the problem is associated to the week of realization.... but, we can have a better idea if we put here the week, and if our z3 have problems of gaps, lines of lights from gaps, and other problems... I'll start with my product code:
(you can find the code on the little piece of sheet under the memory card)
14W36 - model D6603
Problems
- Glass is not centered ( gap on the all right side )
- line of light coming out from the right side
- light of the led notification coming out from the gap on the top left corner ( if the led is on of course)
Same batch/week, completely centered glass (as you have seen), screen light leaking from bottom left corner and led leaking like OP has said. Other than that it's all good, it seems.
Don't know if the model makes any difference or not bu mine is D6653.
Someone else who wants to share infos about his phone? Come on guys
14W34
No problem so far...
Out of four I have gone through, two had gaps, ironically the gap ones had no light leak lol. All are from different batches. Last was 14W40 (Gaps) and current one is 14W39 (No Gaps).
how big are the gaps you guys got? On mine I can stick the corner of a thin piece of paper on all sides. Would that be considered a gap? Its symmetrical overall. Mine is at 14W40
polishtom said:
how big are the gaps you guys got? On mine I can stick the corner of a thin piece of paper on all sides. Would that be considered a gap? Its symmetrical overall.
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No thats not a problem, that should be fine. When you can fit a postcard then its a problem aesthetically for me, because at that size it's very visible, this only generally happens if the screen is fit off centered.
I can share one information:
This is what happens if you read the internet too much. People tend not to praise the device they buy - because they are too busy being happy with them. People mostly post negative stuff - but that doesn't mean negative stuff is the only thing that happens...
It's good to be aware of potential issues, but if you read into it too much - you will get discouraged from buying any device.
Now about my device - no problems apart from a small light leak on the bottom left corner, but I can't consider that being a problem as it's only 3mm tall.
I checked every little bit of my phone, i haven't seen any bleeding light nor gap, So i'm not sure what everyones talking about, My model is D6603
Hussain_Salam said:
I checked every little bit of my phone, i haven't seen any bleeding light nor gap, So i'm not sure what everyones talking about, My model is D6603
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You got a good device enjoy.
Slight gap is normal, light leak is actually the backlight being seen thought the frame/LCD gap. The Sony rep for TMO said its a known issue (big gaps/lightbleed), not everyone but a significant amount are getting it, TMO apparently got dumped bad batch/es, quality control wise.
To anyone thinking of avoiding the device, please don't. Every manufacturer has production issues here and there, aka HTC One M7 purple cam issues, G3 back cracking near mic etc. As Akiainavas mentioned its mostly people with issues on forums complaining (like me), many with good devices won't go on to say how great it is as they are too busy enjoying.
All I am saying is check your device, and get a replacement one if it has defects.
With my current Z3, I am very happy love it as much as my LG G2.
So mine has a screen gap on right side but no light leak, im assuming if my gap was bigger it would be a defect?
I took a look around and didn't see anything similar, but it seems like the bottom left corner of my screen is brighter than the rest when it is grey. It's not super noticeable, but you can kind of see it when the nav bar changes in the settings menu.
I assumed it was backlight bleed, but I don't see it when the screen is black, only grey.
Does anyone else have any experience with this? I don't know if I am just crazy or not., i.e. is this even a possibility.
TheNuclearDart said:
I took a look around and didn't see anything similar, but it seems like the bottom left corner of my screen is brighter than the rest when it is grey. It's not super noticeable, but you can kind of see it when the nav bar changes in the settings menu.
I assumed it was backlight bleed, but I don't see it when the screen is black, only grey.
Does anyone else have any experience with this? I don't know if I am just crazy or not., i.e. is this even a possibility.
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Try a screenshot, and a photo. Does it only appear on one of those?
Doesn't show in a screenshot. However, I went and looked at a display model and it was somewhat similar... At this point i think it's minor enough not to mess with. Especially since I don't have any of the other issues.
e.: It looks like its the back light shining. I guess the weird part is that I don't see it on a black screen.
The same here. The phone is Rev.2, 10.10.2014. This issue is on many Z3 phones, because i had at least eight Z3 phones in my hands for the last 2 monthes, and almost everyone has an uneven grey (white) or some kind of shadings on bottom of screen. I don`t know what`s the problem, i`m a little bit hate Sony for that, i buy a expensive phone, and it have such a problems, maybe this is not so much critical, but for me it is unpleasant thing.
---------- Post added at 03:54 AM ---------- Previous post was at 03:41 AM ----------
And, by the way, for those 2 monthes i still didn`t found a "perfect" Z3. Everyone has an other issues: if the screen was ok, it has a uneven gaps between screen and frame, if there`s no gaps on the screen, there`s a caps with gaps, if there no gaps at all, there`s a problem with the screen, and, as i wrote earlier, almost everyone phone i looked has a uneven grey (white) on bottom of screen, but some of them has a gaps problem in addition to the problem with the screen, and some of them didn`t, but from those 8-10 phones i looked in a last 2 monthes, noone has no problem at all! This is sad, but it`s true. Or maybe i`m so lucky
I went in and got it exchanged as it was bleeding light from the gap, and now this one is worse, and on both sides. I was told by the sales rep that "All of ours are like that, it must just be how its made", and they wouldn't give me another. This one also has a pink spot on the camera. I am going to another store tomorrow. At this point I can deal with the uneven grey, but not this. I'm going to tell them Sony said the light in the gaps was a manufacturing defect... even if they haven't directly said that.
Got a third one.... better, but same issues. It is lighter in the bottom right corner of the screen, but since you have said that seems to just be how most are, I'll probably just try to get used to it.
same issue
I have exactly the same problem but with the colour white, the lower right hand side of the screen is a tad bit darker than the left when the screen is displaying a white colour, one has to really observe the screen carefully to notice it,however it is a bit irritating after you learn that you spent so.much on a phone with this kind of problem, Sony should really step up heir quality controls.
For me it's the lower left corner that's slightly darker (or the lower right corner that's brighter, whichever way you want to look at it). I've had so many Z3's in my hands and this issue is pretty common. Though it has to be said that grey is a very difficult color for displays in general as it points out even the slightest non-uniformity. It's not surprising that a solid grey screen is recommended for TV's if you want to test for clouding or DSE.
I think in the end we should just let it be if its a general problem, it shouldnt spoil our experience with such a great handset.