Subtitles not appearing correctly, OSD issues - MX Player

I've had this issue for a very long time. I have tried different versions of MX player, I have tried the PRO version too and it always has the same problem. It also has this problem for me on multiple devices.
My subtitles do not appear on the screen when they are enabled. The only way to get them to appear is to bring up the on screen menu (menu with pause, play, skip)
If that on screen menu is up, the subtitles are up. Once that menu disappears after the couple seconds, the subtitles disappear too.
If I need to see a subtitle I have to bring up the menu, and constantly scroll through the menu so it doesn't disappear on me and I can read it. Very annoying!
Also, the on screen menu appears cut off as you can see in the picture. When you press forward or back and it skips the video, that message on the screen also gets cut off at the bottom.
I did the bug report but it wouldn't let me upload log.txt.gz the rest of the files are attached.
Anyone know how to fix this?
TiVo 4k stick
Android TV v9
MX player 1.31.3 (latest in playstore)

I have the same problem. It has something to do with video size, as the problem disappears when you set aspect ratio to manual and reduce vertical or horizontal by just 1 point.
I hope it gets fixed soon...

I have the same problem, I also bought an Mx player pro.
There is no need to send a screen shot, ThaDraGun showed and explained everything.
The problem is when the video format is smaller and I play fit to screen or stretch.
example:
- The original video format is 720p and I play it in 100% size - everything is ok, the subtitle is visible, the OSD time is correct.
- The original video format is 720p and I play it stretch or fit to screen to size 1080p - no subtitle, osd time in the half.
On VLC player I don't have these problems but I think MX player has a better user menu and setings, and I gave money for it!
EON Smart box (SDMC SDOTT0202)
Android 9
MX Player Pro 1.36.11 (ARMv7 NEON)

Top Right three dots -> Tools -> Settings -> Player -> Miscellaneous -> Android 4.0 compatible mode
Check this and then try

Of course I tried things like this, restarting apps and devices...
I wasted so much time trying to solve the problem. If the developers and creators of the Mx player had spent half that time ... they solved the problem.
To more help them diagnose the problem, here is another observation:
When the video zoom is reduced by only 1% or more, the subtitle appears.
The problem is not with the device, since everything works on the VLC player.
Why I try so hard to solve the problem with the MX player ?... maybe because I paid for it ... what a fool I am.

There is one ugly solution, which only tells us that the fix is very easy for the developer.
Try this:
Use the latest mx player beta (not the pro).
In mx player go to display settings/screen and check elapsed time and place at the bottom bellow it. Select black for text color.
With that setting, something will trigger UI and subtitles to be always on, so the problem disappears.
The downside is that you can see the portion of faint black numbers if the movie is without black bars, with black bars you won't see anything. In movies you had problem with, you won't see anything, but in movies that worked, you'll see numbers if it is without black bars.
Even that triggers my brain a lot and I hate it , so please fix this.

Thanks mate,
This also works on the pro version.
But like you said, this is a very ugly "solution" , it's not solution.
Congratulations on this idea, I hope you didn't waste many hours of your time like me .
MX player is a program for advanced users, it has many advanced options and settings.
Buy a Ferrari and then they tell you that you can't drive faster than 100 km/h ... then why a Ferrari?
Yes, the creators of the MX player, I compared your program with Ferrari, but only if it can go 300 km/h.
Try to fix all the bugs, you have a lot of them, but about them on another occasion.

risivan said:
Of course I tried things like this, restarting apps and devices...
I wasted so much time trying to solve the problem. If the developers and creators of the Mx player had spent half that time ... they solved the problem.
To more help them diagnose the problem, here is another observation:
When the video zoom is reduced by only 1% or more, the subtitle appears.
The problem is not with the device, since everything works on the VLC player.
Why I try so hard to solve the problem with the MX player ?... maybe because I paid for it ... what a fool I am.
Click to expand...
Click to collapse
I literally had the same problem as you and this fixed it.
Pasting again,
Top Right three dots -> Tools -> Settings -> Player -> Miscellaneous -> Android 4.0 compatible mode

mmeof said:
I literally had the same problem as you and this fixed it.
Pasting again,
Top Right three dots -> Tools -> Settings -> Player -> Miscellaneous -> Android 4.0 compatible mode
Click to expand...
Click to collapse
Wow man...it worked! I swear I tried this before, but it didn't help, now it does.
It is just a little bit ugly solution too, we shouldn't be forced to use that, but I'll take it.
It works in latest mx player beta only, not in pro version, they must differ somehow, at least for me.

mmeof said:
I literally had the same problem as you and this fixed it.
Pasting again,
Top Right three dots -> Tools -> Settings -> Player -> Miscellaneous -> Android 4.0 compatible mode
Click to expand...
Click to collapse
Like I said, this doesn't work.
I tried this on the latest version of the pro and regular versions (beta is not available for my smart tvbox).
Which device you have is very important?
I using the Samsung S series many years, and the last one is S20 ... I no problems with smart phone.
But on EON Smart box (SDMC SDOTT0202) Android 9 (one of the best) this does not work.
You can see that ThaDraGun has opened a discussion and owns a TiVo 4k stick Android TV v9, it is the same as any smart tv box or android tv.
For me and probably ThaDraGun the problem still exists!

Related

[Bug Report] MX Pro 1.7.32 crashes after playing every vid

Hi--I have used this a long time, suddenly it has become non-functional, I suspect due to the 1.7.32 update, but not sure.
--Android 4.3 (I've avoided 4.4 to retain full functionality of the SD card...)
--MX Pro 1.7.32
--Samsung Galaxy Note 10.1 2014
--Could not follow directions for alogcat because the nature of the problem makes MX unuseable once it crashes--there is no way to hit the "settings" button in MX Player Pro at that point.
PROBLEM
So, I bring up my file list as per normal. I click on a vid. The vid does not play. In fact, there is merely a blank screen. Eventually I'm returned to the home screen of the tablet and advised that MX Player has crashed. Sometimes, I don't even get the blank screen. It just automatically disappears and returns me to the tablet's home screen. Once that happens, the program never works again (until reinstalled or data cleared) and won't even let me into the program. Clicking its icon simply brings up a blank screen, then I get "Unfortunately, MX Player Pro has stopped..."
Troubleshooting
I have tried clearing cache, data and also reinstalling. The last two DO allow me to once again bring up the File List from "folders view." It looks normal once again. However, once I try to play vids, the same, exact result occurs, i.e., nothing actually plays and the program crashes with the screen going blank.
CLUES
a) I also have this on my phone, where it continues to work fine, but on my phone, I only have a handful of FLVs. The tablet has lots of other formats, primarily mp4. On my Note 4 phone, however, I'm running 4.4 KitKat.
b) If I access the video in a roundabout fashion, by clicking on it from a File Manager, the File Manager then offers to play it with the native vid player OR Mx Player. Then, it works fine. The exact same video. Of course, then I can't access any other parts of the MX P program, and I am no longer able to use the file list Mx Player P builds.
c) I tried playing with various settings, like hardware decoder, and what not, but it did not seem to help much.
My thought is that the version supporting Lollipop has done something that Samsung does not like in conjunction with 4.3
Any thoughts welcomed. TIA
monsieurms said:
Hi--I have used this a long time, suddenly it has become non-functional, I suspect due to the 1.7.32 update, but not sure.
--Android 4.3 (I've avoided 4.4 to retain full functionality of the SD card...)
--MX Pro 1.7.32
--Samsung Galaxy Note 10.1 2014
--Could not follow directions for alogcat because the nature of the problem makes MX unuseable once it crashes--there is no way to hit the "settings" button in MX Player Pro at that point.
PROBLEM
So, I bring up my file list as per normal. I click on a vid. The vid does not play. In fact, there is merely a blank screen. Eventually I'm returned to the home screen of the tablet and advised that MX Player has crashed. Sometimes, I don't even get the blank screen. It just automatically disappears and returns me to the tablet's home screen. Once that happens, the program never works again (until reinstalled or data cleared) and won't even let me into the program. Clicking its icon simply brings up a blank screen, then I get "Unfortunately, MX Player Pro has stopped..."
Troubleshooting
I have tried clearing cache, data and also reinstalling. The last two DO allow me to once again bring up the File List from "folders view." It looks normal once again. However, once I try to play vids, the same, exact result occurs, i.e., nothing actually plays and the program crashes with the screen going blank.
CLUES
a) I also have this on my phone, where it continues to work fine, but on my phone, I only have a handful of FLVs. The tablet has lots of other formats, primarily mp4. On my Note 4 phone, however, I'm running 4.4 KitKat.
b) If I access the video in a roundabout fashion, by clicking on it from a File Manager, the File Manager then offers to play it with the native vid player OR Mx Player. Then, it works fine. The exact same video. Of course, then I can't access any other parts of the MX P program, and I am no longer able to use the file list Mx Player P builds.
c) I tried playing with various settings, like hardware decoder, and what not, but it did not seem to help much.
My thought is that the version supporting Lollipop has done something that Samsung does not like in conjunction with 4.3
Any thoughts welcomed. TIA
Click to expand...
Click to collapse
Already there is a sticky thread in which I have already explained the procedure to collect the log immediately after crash.
Install MX Log collector app
Open It immediately after the MX Player Crash
Save the logs & Upload here
Does it crashes in all decoders?
If you are using H/W+ disable it & Check again.
long press the video & select Play using | S/W decoder
Check whether it still crashes or not.
ktsamy said:
Already there is a sticky thread in which I have already explained the procedure to collect the log immediately after crash.
Install MX Log collector app
Open It immediately after the MX Player Crash
Save the logs & Upload here
Does it crashes in all decoders?
If you are using H/W+ disable it & Check again.
long press the video & select Play using | S/W decoder
Check whether it still crashes or not.
Click to expand...
Click to collapse
It does not matter whether or not I use HW or SW decoding.
I upgraded the tablet to KitKat. That did not matter either.
I tried to upload the log files from MX Log here. Each time (3x now!) it gave me "invalid file" and refused to accept the upload. Oh, well.
monsieurms said:
It does not matter whether or not I use HW or SW decoding.
I upgraded the tablet to KitKat. That did not matter either.
I tried to upload the log files from MX Log here. Each time (3x now!) it gave me "invalid file" and refused to accept the upload. Oh, well.
Click to expand...
Click to collapse
You can upload to any file sharing network like dropbox & post the link here.
If you are not allowed to post the links, use masking like h**p://www.google.com
ktsamy said:
You can upload to any file sharing network like dropbox & post the link here.
Click to expand...
Click to collapse
It would not let me post links even with asterisks. I took out the http in its entirety. That didn't work either. I took out the dropbox reference as well. That did not work either. Have no clue at this point.
*Indeed, it wouldn't even let me quote your post with the partial link you referenced.
monsieurms said:
It would not let me post links even with asterisks. I took out the http in its entirety. That didn't work either. I took out the dropbox reference as well. That did not work either. Have no clue at this point.
*Indeed, it wouldn't even let me quote your post with the partial link you referenced.
Click to expand...
Click to collapse
Uncheck "auto parse links" at the bottom of the post reply page.
drop****box.com/s/l4mzbrlj0sh1ajf/build.prop?dl=0
drop******box.com/s/n18by6pewz706de/log.txt.gz?dl=0
another data point
FYI, just in case it helps, not as a "zing," BS Player works fine and normally. MX continues to work (on tablet and despite recent updates) only when a file is clicked from My Files file manager. It just won't deal with its own list of videos.
monsieurms said:
FYI, just in case it helps, not as a "zing," BS Player works fine and normally. MX continues to work (on tablet and despite recent updates) only when a file is clicked from My Files file manager. It just won't deal with its own list of videos.
Click to expand...
Click to collapse
@monsieurms There was an issue on Note 10.1 2014 European ROM and it might be fixed on 1.7.34
Please try latest version also try clear app data, MX Player's internal database looks like corrupted. This issue is also fixed but once corrupted database will never be recovered.
bleu8888 said:
@monsieurms There was an issue on Note 10.1 2014 European ROM and it might be fixed on 1.7.34
Please try latest version also try clear app data, MX Player's internal database looks like corrupted. This issue is also fixed but once corrupted database will never be recovered.
Click to expand...
Click to collapse
I tried it again--I'd already done that after upgrading to 1.7.3.4---but it did not help. I am not in Europe---North America.
monsieurms said:
I tried it again--I'd already done that after upgrading to 1.7.3.4---but it did not help. I am not in Europe---North America.
Click to expand...
Click to collapse
@monsieurms Would you send log again using 1.7.34? Thanks!
Given your comment on list db corruption and the fact that some vids in small directories do work, I tried copying all the vids to a new directory. That didn't work.
I cleared data again and also downloade the arm7 Neon custom codec specified in the Decoder settings. That did not help either. (It did find and install the codec.)
With the clues you gave me, I experimented a little. In particular, I noticed that some vids in small folders (small in terms of # of videos), played fine. I thought at first, as mentioned earlier in the thread, it was a difference in format. But as we've seen, all the videos play fine if accessed from File Manager--so that's not it. With the addition of your clue on database corruption, I thought perhaps the issue was folder size. I divided the one large folder into two, 50-50. That fixed it.
I would say you have still an issue here---the program chokes with a large of vids in the database. It doesn't seem to bother other programs, including the native video player and BS, and it didn't seem to bother MXp Pro until the recent wave of updates. So, I suspect something went wrong somewhere.
monsieurms said:
With the clues you gave me, I experimented a little. In particular, I noticed that some vids in small folders (small in terms of # of videos), played fine. I thought at first, as mentioned earlier in the thread, it was a difference in format. But as we've seen, all the videos play fine if accessed from File Manager--so that's not it. With the addition of your clue on database corruption, I thought perhaps the issue was folder size. I divided the one large folder into two, 50-50. That fixed it.
I would say you have still an issue here---the program chokes with a large of vids in the database. It doesn't seem to bother other programs, including the native video player and BS, and it didn't seem to bother MXp Pro until the recent wave of updates. So, I suspect something went wrong somewhere.
Click to expand...
Click to collapse
Would you send log using 1.7.34 or test version on following link?
https://sites.google.com/site/mxvpen/translation/test-build

Next/Prev buttons and seek not working since phone upgrade

I love this app, it's been my standard media player since my first Android phone.
I upgraded from the Galaxy S5 to the S7, and the player isn't working quite the same now.
The next/previous buttons used to load the next/previous file in the current folder, now next does nothing and previous only returns to the start of the current file.
The seek gesture, as I used it to seek ack and forth the video image would update while seeking so I knew where I was. Now it only updates after I lift my finger off the screen and stop seeking.
I assume there are settings I've missed for this, but I can't find them. Any advice is appreciated.
Vectorspace000 said:
I love this app, it's been my standard media player since my first Android phone.
I upgraded from the Galaxy S5 to the S7, and the player isn't working quite the same now.
The next/previous buttons used to load the next/previous file in the current folder, now next does nothing and previous only returns to the start of the current file.
The seek gesture, as I used it to seek ack and forth the video image would update while seeking so I knew where I was. Now it only updates after I lift my finger off the screen and stop seeking.
I assume there are settings I've missed for this, but I can't find them. Any advice is appreciated.
Click to expand...
Click to collapse
Go to Settings > Player & disable back to list.
Sent from my SM-G900H using Tapatalk
Isn't that the same setting that means when a video ends the next video starts automatically?
On my previous phone, the next/prev buttons loaded the bext/prev file, but when I finished a video it would return to the list and not automatically play the next vid.
Vectorspace000 said:
Isn't that the same setting that means when a video ends the next video starts automatically?
On my previous phone, the next/prev buttons loaded the bext/prev file, but when I finished a video it would return to the list and not automatically play the next vid.
Click to expand...
Click to collapse
Actually when back to list enabled, previous /next button won't change the track. I have already asked the developer to enable previous / next even if back to list is enabled.
Hopefully next update will fix the issue.
Sent from my SM-G900H using Tapatalk
Hi
I use MX Player on my Galaxy S4 (i9505) with LineageOS 14.1
For me, the previous/next button does not work anymore.
Settings > Player & "disable back to list" has NOT solved the problem.
Whether enabled or disabled.
I use MX Player synonymous on my other phone and have importet these settings to my Galaxy S4.
This also has not solved my problem.
Vectorspace000 said:
I love this app, it's been my standard media player since my first Android phone.
I upgraded from the Galaxy S5 to the S7, and the player isn't working quite the same now.
The next/previous buttons used to load the next/previous file in the current folder, now next does nothing and previous only returns to the start of the current file.
The seek gesture, as I used it to seek ack and forth the video image would update while seeking so I knew where I was. Now it only updates after I lift my finger off the screen and stop seeking.
I assume there are settings I've missed for this, but I can't find them. Any advice is appreciated.
Click to expand...
Click to collapse
First one is not a bug at all. In recent version of Samsung file manger & Gallery it uses content scheme instead of file scheme. For example it sends some odd path to MX Player (like Content://[email protected]/external/video/12345)
You can confirm it by opening the properties while playing the video. In this case MX Player won't aware the actual location of the file. So, it's almost impossible to use next/previous as the content folder is unknown to the app.
For the second one, Goto Settings >> Player and enable Preview while Seeking. That's all.
"You can confirm it by opening the properties while playing the video. "
Thanks for this note.
The previous/next track button works again. :good:

Random Video Playback Order?

I'd love a (hopefully simple) feature that simply lets MX Player list the contents of a standard video folder in a random order (which changes every time I start the app) :good:
I've got a fairly large folder of videos that I often watch, but I currently have to scroll down & randomly stop & select one to watch, which is a pain as I'm sure I miss many, but if they were displayed in a totally random order, selecting one from near the top would make my life so much easier!
I've currently got it to display by frame rate as opposed by name, which gives a different (but fixed) order, but this is not really what I want.
Have I missed something & my request is already in the latest MX Player Pro (on Android) ??
hotlips69 said:
I'd love a (hopefully simple) feature that simply lets MX Player list the contents of a standard video folder in a random order (which changes every time I start the app) :good:
I've got a fairly large folder of videos that I often watch, but I currently have to scroll down & randomly stop & select one to watch, which is a pain as I'm sure I miss many, but if they were displayed in a totally random order, selecting one from near the top would make my life so much easier!
I've currently got it to display by frame rate as opposed by name, which gives a different (but fixed) order, but this is not really what I want.
Have I missed something & my request is already in the latest MX Player Pro (on Android) ??
Click to expand...
Click to collapse
You can achieve the same by following.
Just open any video, then ooen menu > Play & enable shuffle. Now just long press the video folder that you want to play randomly & tap on play from the top toolbar. It will play a random file for you.
Sent from my Samsung Galaxy S5 using XDA Labs

Make MX Player Pro halt/pause at the end of each video.

Even as an 5+ years' MX Player Pro user, I still struggle with the limited options available for the end of video behaviour, which are:
(a) return to the media list, or
(b) run into the next unrelated video(*).
They go well along with media junky habits. However, both options feel awkward if you want a smooth, immersive, zero distraction experience, watching nothing but this one deeply moving masterpeace, today.
There definitely should be an option that
(c) simply halts playback at the end, showing a still image of the last frame
- just as you see a still image of the first frame at the beginning, i. e. before starting playback.
I'm stunned that apparently, this natural preference is neither considered nor discussed (publicly). I would greatly appreciate if it was implented!
Thank you!
(*) with or without having to anwer a popup question
(note: I've made a similar post to the FAQ thread, it didn't get blessed with an answer.)
It's a trip no one has responded to this. I have exactly this same wish. Every other video player I've used has an option to simply stop the video at the end or repeat it. MX Play has neither option. Don't
know why.
MikeO89 said:
It's a trip no one has responded to this. I have exactly this same wish. Every other video player I've used has an option to simply stop the video at the end or repeat it. MX Play has neither option. Don't
know why.
Click to expand...
Click to collapse
Thanks for your valuable comments. We would like to let you know that MX Player already has the option to loop the current file. Request you to enable the loop one function from the quick shortcuts on the screen or from the play menu.
With regards to stopping it on the last frame, we regret to inform you that it is not prioritised as we found it useless in most of the common use cases and will unnecessarily keep the decoder component active. However, you can enable the "back to list option" to close the player and return to file list on completion of the playback.
Trying to get used to this app and just can't do it. As far as I can tell this app wants you to do everything within the app like start a movie for example. It doesn't work as well when starting a video from outside the app. For example clicking on a movie from say the Gallery app. After playing a video, I want it to return to the app I came from but mxplayer wants to return to it's own videos list. I have tried to get a refund but the option is no longer there in the Google Play Store. I have uninstalled this app. Can I get a refund?
Edit: Never mind, got a refund. I'm good.

Technical Support needed

Hi, I was linked here through the MX Player app on my Android S9 Plus. The MX Player was working fine years ago, so I believe these past few updates must have triggered these issues below I am hoping you can help me resolve.
1. The icon should stay on my lock screen, but it keeps disappearing after some time. Restarting the player does not help at all, the icon just vanishes for some reason. The only way it would reappear is if I stop using the player for some time, as if the player needs some kind of rest or break, this never happened in the past.
2. The videos I watch now show titles so big that they don't even fit entirely on the top bar of the videos, looks very strange and inconvenient. I checked again and again, over and over, in the settings but found nothing to change the font of the video title. Again, this is also something that never had to be adjusted in the past, the title would look perfectly fine and fit perfectly in the top bar with its default settings.
Please help. I really appreciate and love using MX Player on my Android phone, in fact I have been using MX Player for years now, so I really do hate it when new updates come in just to screw things up randomly. Honestly if those are just optional improvements I really shouldn't have updated the app accidentally, I mean really everything has been working nicely up to this point it's just so upsetting. Help please, thank you

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