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I am having an issue with wifi calling on a my One S. For background info I am using a completely stock rom, I am rooted and I have only removed non t-mobile related apps like where's my water and movie editor.
My issue is this, I have wifi calling disabled in settings and yet every time I connect to a wifi hotspot whether at home or anywhere else it attempts to use wifi calling. when it does this I lose all cellular signal and can no longer receive/send calls and texts. I have tried factory resetting the phone as well as calling t-mobile. I was on the phone with them for about 2 hours or so last night and still no fix. Just curious as to what I should do to fix this issue or would it be easier to just get an exchange on the phone.
I have also tried setting up wifi calling but at the same time I would prefer to use my phone connection for calls due to irregularity in hotspots i connect to, hence the reason I have it disabled altogether.
Any help is appreciated
Try setting wifi calling to cellular preferred
Sent from my HTC VLE_U using XDA
Yeah that doesnt seem to help either. I am just about to take phone back and try another. I hate not being able to use my phone my WiFi. No matter what setting I use I can't seem to send or receive any calls or texts. The instant my WiFi connects I get a big X on my cell signal indicator.
Sent from my HTC VLE_U using xda premium
ktt4510 said:
I am having an issue with wifi calling on a my One S. For background info I am using a completely stock rom, I am rooted and I have only removed non t-mobile related apps like where's my water and movie editor.
My issue is this, I have wifi calling disabled in settings and yet every time I connect to a wifi hotspot whether at home or anywhere else it attempts to use wifi calling. when it does this I lose all cellular signal and can no longer receive/send calls and texts. I have tried factory resetting the phone as well as calling t-mobile. I was on the phone with them for about 2 hours or so last night and still no fix. Just curious as to what I should do to fix this issue or would it be easier to just get an exchange on the phone.
I have also tried setting up wifi calling but at the same time I would prefer to use my phone connection for calls due to irregularity in hotspots i connect to, hence the reason I have it disabled altogether.
Any help is appreciated
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This problem is stupid but is easy to fix. Whenever you finished using wifi calling feature, the phone's radio is auto-turn off. That why you can't call or send text message. Open dialer pad, type *#*#4636#*#* ==> phone information => turn on radio. I believe this is a bug because i never have this problem before when i used htc sensation,mytouch 4g
I have a google Pixel on Android 7.1.2 on Verizon. I've had wifi calling activated the whole time that I've had the Pixel, on various cell providers, until yesterday. Decided to root my phone to be able to use "Radio Control", an app that will put the phone into Airplane mode when connected to wifi. Did that yesterday, and since then I've not been able to activate wifi calling. My phone is stock other than being rooted...I tried the Radio Control app, and it worked as it should. I've just removed it again, until I can get wifi calling activated. Oh, by the way, rooted by unlocking the bootloader, putting TWRP recovery on the phone, and then installing SuperSu via TWRP.
I've tried:
-Flushing app caches in "Storage", and flushing the phone app cache.
-Having "My Verizon" app on the phone.
-Resetting network settings.
-Activating with and without being in Airplane mode, always with wifi connected, though.
-Removing and restoring "Advanced Calling" setting.
The only thing I haven't tried is that one with the live chicken, a pentagram, and incense. That's my next thing to try.
Any suggestions? I'm really amazed that I can't activate wifi, since Verizon suggests this to stabilize wifi calling for their customers. I guess that they've never actually tried it themselves. Does anyone have wifi calling activated on a rooted Pixel? Do you remember doing anything in particular to get wifi activated, other than trying repeatedly to turn it on in the phone's settings?
By the way, the reason that wifi calling doesn't seem to work well on Verizon isn't wifi calling functionality, wifi calling itself works fine. It's because Verizon only allows the setting "Cellular preferred" for wifi calling. You cannot set "Wifi preferred" for wifi calling. This means that the cell radio is busy nearly all the time in a low cell signal area (like my house), working to make the cell signal usable. I noticed that there was much less battery drain while I was testing "Radio Control" since the phone was in Airplane mode, but I didn't have wifi calling activated at that point. Wifi was connected (of course), but wifi calling was not activated.
I hope that this is all clear, and that someone out there might remember something helpful for me. Or at least be able to tell me that wifi calling can or can't be activated on a rooted phone. If I can't root and get wifi calling activated, I'm going to sell the Pixel, as it doesn't meet my needs. I also have an iPhone that works perfectly with wifi calling on Verizon, but I'd much rather be using the Pixel.
Thanks!
I'm on Verizon and had that happen and found it was because of the theme i was using. Just had to reapply the theme to settings and all fixed. Also, I just checked the settings and you can set it to WiFi preferred.
Droid1019 said:
I'm on Verizon and had that happen and found it was because of the theme i was using. Just had to reapply the theme to settings and all fixed. Also, I just checked the settings and you can set it to WiFi preferred.
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Sounds good, just a couple of questions. First, which theme? Where do you access the particular theme in settings that you're referring to? The only theme that I've changed from default is the keyboard theme.
The other question is how can you change the wifi calling setting to WiFi preferred? Do you click on the wifi calling setting that has "Cellular preferred", and a menu comes up that includes "WiFi preferred"? I don't get that menu when I click on that setting, all I get is a setting for "roaming", and for 911 address, nothing else.
Also, which Android build are you on? I'm on Android 7.1.2, build NHG47K. Are you on that build? Or maybe N2G47E? I was wondering about that.
I'm on the 7.1.2 K build with a downloaded theme-not in settings. I think you have to set up the emergency address for wifi calling to work. And yes it's roaming preferences where you can change to WiFi preferred.
Just did a factory reset to try removing root and then activating wifi calling unrooted. Then add root again and see if wifi calling sticks or goes away....
So I'm currently unrooted and am not able to activate wifi calling. Sounds like time for a call to Verizon...Should be able to activate wifi calling with stock ROM. Have done this one before *smile*.
Things are not going well...looks like the Pixel may be heading out the door, too much time spent for no results.
RogerSC said:
Just did a factory reset to try removing root and then activating wifi calling unrooted. Then add root again and see if wifi calling sticks or goes away....
So I'm currently unrooted and am not able to activate wifi calling. Sounds like time for a call to Verizon...Should be able to activate wifi calling with stock ROM. Have done this one before *smile*.
Things are not going well...looks like the Pixel may be heading out the door, too much time spent for no results.
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Did you update emergency address? That's has to be set up for wifi calling to work. https://www.verizonwireless.com/support/knowledge-base-208085/
Any other tips to get wifi calling enable? Whenever I click enable, it just goes to a generic error message and then nothing. So I can't even get to the screen to enter an emergency address. I have a ticket open with Verizon, but since I have an unlocked bootloader, I don't want to do a warranty exchange.
The rest of the story, used iPhone 6S Plus for a couple of months so that I could use wifi calling at home, and sold the Pixel. I did get very tired of the iPhone, even though wifi calling works perfectly on the iPhone on Verizon. So I got the new Verizon 4G/LTE Network Extender so I wouldn't need wifi calling here at home. That's allowed me to get another Pixel phone and use it at home without relying on wifi calling, now have 4/5 bars of cellular signal strength throughout my house. The Network Extender is a really nice piece of hardware, a great upgrade for the old 3G model that had no way to tell what was going on. The new 4G/LTE model has a web admin GUI page that has all kinds of useful status information on it. As well as a one-line display that shows each step in the startup sequence as it comes up.
The new Pixel works just as the old one with wifi calling on Verizon. "Cellular preferred" is the only setting available for wifi calling. Which means that if there's a low cell signal it will generally be used in preference to a strong wifi signal. Don't know why Verizon insists on this setting, I guess that they really don't want to support reliable wifi calling on the Pixel. I've thought about rooting my phone again to see if can get wifi calling working reliably, but now that the Pixel is able to use wifi calling and I don't need wifi calling at home, I'm inclined to leave it alone. In other words, getting wifi calling working perfectly isn't a good enough reason for me to root my phone *smile*. I can root it in the future if I have a good enough reason.
So the bottom line is that I'm pretty happy with the Pixel now, works as I need it to...just tried the Android O Beta, and liked what I saw there. Really glad that I'm back on Android.
Update: found an article here about how to change calling setting to "Wi-Fi preferred" for Pixel on Verizon...tried it and worked for me:
https://forum.xda-developers.com/pixel-xl/how-to/verizon-want-wifi-preferred-wifi-calling-t3622700
Hello all..
I have this issue with my Note Edge 915T (T-Mobile Variant). It is unlocked and I use it in Venezuela with Digitel (LTE BAND 3: 1800) and the phone DOES connect to LTE with no issues (I get the 4G/LTE icon), and I can browse with no problems, but no one can call me, nor can I make any calls or text. In other phones, when I call, data drops and I can call and when I finish, data comes back up. HEre, LTE stays up and my call does not get through. Then after some tries, it drops to EDGE and won't pick up LTE until I reboot or something.
If I try a different operator, it goes to HDSPA (3.5G) and I get voice and data (data drops while calling, but it ir normal), but I want to use my operator with LTE.
Im running MM and I deactivated VoLTE as my carrier does not support it, but is there something else I'm missing?
This may sound stupid, but have you set your APNs? You can also try resetting your network. Dial ##72786#. Also Does your carrier require any certain apps. Example FreedomPop requires a specific app for getting/making calls, as they are mainly VOIP MVNO...
unimatrix725 said:
This may sound stupid, but have you set your APNs? You can also try resetting your network. Dial ##72786#. Also Does your carrier require any certain apps. Example FreedomPop requires a specific app for getting/making calls, as they are mainly VOIP MVNO...
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Hi! thank you but yes, the APNs are perfect, I can use Data, the issue is that I cant call as the data signal stays in 4G/LTE and with my carrier, when calling, it drops data signal and it calls, here I can't. Im starting to think it has to do with CSC being with TMO, and I should use another one either from my country or a general One (BTU) for example. Will try to flash a rom from a different carrier to see if it works.
The only other option might be *#BAND# (2263),which could be dangerous, if you do not note original settings. Sometimes a complete ODIN can restore.
I normally use Nova Launcher - Widget- Activities- Somewhere under phone or settings. Shortcut Called PhoneInfo or DeviceInfo, which is much safer&consistently works! The app w/ same name no longer works. It took me forever & I always export my desktop, so I have that shortcut. The last option is an app called Samsung Phone Info+, but is paid or free if u know.... I really hate paid apps. It has under menu secret codes as well.
Long shot, but maybe someone else will have an idea. I know Fi uses T-Mobile for "compatible" phones, but for some reason, I can't get WiFi Calling to work properly. I have used T-Mobile MVNOs before with WiFi Calling working, but on stock it doesn't even give me the option, and custom ROMs enable but don't dial on WiFi. I tried using the OP dialer menu to force it to enable in OOS, but it is still not working. Anyone have experience with Fi on the OP6? Does WiFi Calling work for you? VoLTE works perfectly fine, but I really was hoping for WiFi Calling. Where I live, ten minutes in any direction is really rural, and LTE signal is nearly impossible to get.
I have Google FI, and a Oneplus 6, stock 9.0.6, rooted, and my WIFI calling works fine
I am rooted as well, running stock on OnePlus 6, and have had no issues either.
Does WiFi calling actually show up in the SIM card settings, and does it indicate during a call with the WiFi logo? Also, are you both using OP dialer or Google Dialer?
EDIT: I went back to completely stock, non-root to do more testing. Initially, the option for WiFi Calling showed up in the SIM settings, but the taskbar never indicated it was running WiFi Calling, and there was no WiFi symbol when calling. After activating through Google Fi app, WiFi Calling option in SIM settings disappeared, and had to use the hidden menu to bring it back. No change in functionality. Still not working. Unsure how it isn't working.
stompysan said:
Does WiFi calling actually show up in the SIM card settings, and does it indicate during a call with the WiFi logo? Also, are you both using OP dialer or Google Dialer?
EDIT: I went back to completely stock, non-root to do more testing. Initially, the option for WiFi Calling showed up in the SIM settings, but the taskbar never indicated it was running WiFi Calling, and there was no WiFi symbol when calling. After activating through Google Fi app, WiFi Calling option in SIM settings disappeared, and had to use the hidden menu to bring it back. No change in functionality. Still not working. Unsure how it isn't working.
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According to this: https://support.google.com/fi/answer/6224695
The WiFi calling now is supported in none Fi designed phones too, i enabled it but there is no option in phone settings, Fi support is not a help either, I don't know using the hidden menu actually brings it up and working or not
i have Google Fi and i have enabled the VoWifi through OneplusLogkit ( although *#800# brings factory mode / engineer mode option but both VoWifi is enabled) in Google Fi also wifi calling is enabled and in simcard settings it's enabled but still i can make wifi calls. any ideas?
not rooted android 10
Found out the guy lied. So the US unlocked N20U does work with VZW wifi calling.
It definitely does work with my N20U on Verizon.
The only differences between the Unlocked and VZW version are:
1. Native Verizon video calling doesn't work on unlocked, but the integrated Duo video calling is better anyways.
2. Verizon's model doesn't have the Samsung "Smart Call" feature for Caller ID. Instead, it uses Verizon's app.
3. Verizon's version has the Verizon bootscreen and a ton of bloatware, especially games, news apps, and what not. Fortunately, most can be uninstalled, and the rest can be disabled using ADB.
Guyinlaca said:
The only differences between the Unlocked and VZW version are:
1. Native Verizon video calling doesn't work on unlocked, but the integrated Duo video calling is better anyways.
2. Verizon's model doesn't have the Samsung "Smart Call" feature for Caller ID. Instead, it uses Verizon's app.
3. Verizon's version has the Verizon bootscreen and a ton of bloatware, especially games, news apps, and what not. Fortunately, most can be uninstalled, and the rest can be disabled using ADB.
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I can confirm all of the above. I have an unlocked phone, on U1 firmware, with a Verizon SIM. Wifi calling works. There is no "Advanced Calling" menu in Connection Settings, but there's a toggle for VoLTE and it was switched on by default. No 4G icon, but rather a LTE+ icon is shown in status bar. The only thing I haven't found a workaround for is the native video calling. I cannot initiate it (phone app does not show the option when I'm on a call with another Verizon phone) and if another Verizon phone attempts to initiate a native video call, it tells them that I cannot accept video calls. I checked my VZW account settings on a PC, and despite the video call option being on and not blocked, native calling doesn't work, as described above. Duo works fine for video. I was able to get Visual Voicemail by installing the app that I go from another thread. I installed it before checking to see if the U1 firmware added it by default, so I can't say for sure that it wasn't there already.
Sent from my SM-N986U using Tapatalk
So I had an interesting observation. I flashed my Verizon Note 10+ to U1 firmware and noticed a drastic reduction in data speeds. After getting the Note 20 Ultra, I noticed the data speeds were nearly doubled. I then disabled a ton of Verizon and Samsung apps, and my data speeds dropped drastically as well. Through the process of elimination, I found that the "My Verizon Services" app seems to have a major impact on data speeds. As long as I keep that enabled on the Verizon firmware, data speeds are blazing fast.
Is it possible that Verizon uses apps to prioritize or de-prioritize data speeds? I'd be curious if one could do a side by side of the Unlocked vs Verizon firmware.
ferzmedina said:
I can confirm all of the above. I have an unlocked phone, on U1 firmware, with a Verizon SIM. Wifi calling works. There is no "Advanced Calling" menu in Connection Settings, but there's a toggle for VoLTE and it was switched on by default. No 4G icon, but rather a LTE+ icon is shown in status bar. The only thing I haven't found a workaround for is the native video calling. I cannot initiate it (phone app does not show the option when I'm on a call with another Verizon phone) and if another Verizon phone attempts to initiate a native video call, it tells them that I cannot accept video calls. I checked my VZW account settings on a PC, and despite the video call option being on and not blocked, native calling doesn't work, as described above. Duo works fine for video. I was able to get Visual Voicemail by installing the app that I go from another thread. I installed it before checking to see if the U1 firmware added it by default, so I can't say for sure that it wasn't there already.
Sent from my SM-N986U using Tapatalk
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Thanks for sharing your observations regarding wifi calling. How can one tell it is working? I am used to older phones advising that wifi calling was in use via text in the phone app. I'm not seeing this notification on my new unlocked T-Mobile-branded N20U with Verizon SIM.
I also noticed the VoLTE toggle in the phone app, switched on and greyed-out, can't be deselected. Of course they don't want to support anything but VoIP anymore. What is the behavior, if the cell signal is decent it won't use wifi? It can't be forced to prefer wifi, can it? I used the trick of putting it in airplane mode, then turn on wifi to try and force it to wifi call. It said it couldn't make the call in airplane mode, which is not encouraging regarding wifi calling being functional on this phone/provider combo.
[email protected] said:
Thanks for sharing your observations regarding wifi calling. How can one tell it is working? I am used to older phones advising that wifi calling was in use via text in the phone app. I'm not seeing this notification on my new unlocked T-Mobile-branded N20U with Verizon SIM.
I also noticed the VoLTE toggle in the phone app, switched on and greyed-out, can't be deselected. Of course they don't want to support anything but VoIP anymore. What is the behavior, if the cell signal is decent it won't use wifi? It can't be forced to prefer wifi, can it? I used the trick of putting it in airplane mode, then turn on wifi to try and force it to wifi call. It said it couldn't make the call in airplane mode, which is not encouraging regarding wifi calling being functional on this phone/provider combo.
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From what I've found, if you put another carrier's SIM in a truly unlocked carrier branded phone, it should prompt you to apply your carrier settings upon boot. For example when I put a Spectrum SIM in a Verizon phone, it "converted" the CSC (Carrier settings and boot logo) to Spectrum.
My recommendation is to attempt to get the SIM to switch the CSC automatically. If not, use the patched ODIN to flash the Unlocked U1 firmware, and optionally you can flash Verizon from there if Verizon's Video Calling is a must.
Guyinlaca said:
From what I've found, if you put another carrier's SIM in a truly unlocked carrier branded phone, it should prompt you to apply your carrier settings upon boot. For example when I put a Spectrum SIM in a Verizon phone, it "converted" the CSC (Carrier settings and boot logo) to Spectrum.
My recommendation is to attempt to get the SIM to switch the CSC automatically. If not, use the patched ODIN to flash the Unlocked U1 firmware, and optionally you can flash Verizon from there if Verizon's Video Calling is a must.
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Thanks for the detailed response. I was a little concerned about the T-Mobile branding, and what that truly meant at the software level. I installed the Verizon SIM to this factory-reset phone. If it was going to switch CSC I think it would have happened then. It went through the usual setup steps, but still displays T-Mobile screen at boot. I'm not sure what else I would do to "get the SIM to switch the CSC automatically".
Would you agree with my conclusion that wifi calling isn't working based on the outgoing call failure when in airplane mode with wifi on?
If there is better, more-unlocked firmware I'm not opposed to flashing it. It's been a while since I've played with rooting and custom ROMS, but I'm guessing stock firmware is a lower-risk activity on an expensive phone.
I'll refer to this link to try and flash to unlocked U1 firmware, hopefully that will allow wifi calling compatibility:
OTA and Non-OTA Firmware for N986U and N986U1