Oneplus Diagnostic app - OnePlus 7 Pro Questions & Answers

So,
How many of you have Oneplus diagnostic app that can show you information about the battery in Oneplus phones as well as battery health?
I had it installed on my OP5T and I have it on OP7 PRO and on both phones it shows me 81% original capacity remains.
OP5T is 3y old and OP7 Pro is year and a half. Friend has 5T 2y old and it shows him 83%
I'm just wondering if anyone relies on this app, and what does it show you about battery capacity for your device.
It would be nice if you could say how long do you have your phone, do you take care of battery (charging between 20-80% for example), and remaining capacity.

ozyk100 said:
So,
How many of you have Oneplus diagnostic app that can show you information about the battery in Oneplus phones as well as battery health?
I had it installed on my OP5T and I have it on OP7 PRO and on both phones it shows me 81% original capacity remains.
OP5T is 3y old and OP7 Pro is year and a half. Friend has 5T 2y old and it shows him 83%
I'm just wondering if anyone relies on this app, and what does it show you about battery capacity for your device.
It would be nice if you could say how long do you have your phone, do you take care of battery (charging between 20-80% for example), and remaining capacity.
Click to expand...
Click to collapse
I use the app, I have installed it on all my oneplus phones, in my opinion it can be used to get a rough indication of the health of the battery. It perplexes me because the percentage shown by the app does not have a constant variation, sometimes the percentage value drops, other times the percentage increases, so I think it can only give an approximate indication of the health of the battery.

dianoandr said:
I use the app, I have installed it on all my oneplus phones, in my opinion it can be used to get a rough indication of the health of the battery. It perplexes me because the percentage shown by the app does not have a constant variation, sometimes the percentage value drops, other times the percentage increases, so I think it can only give an approximate indication of the health of the battery.
Click to expand...
Click to collapse
I have similar experience.
I changed the battery on my OP5T myself but the new battery was DOA and I had to put the old one back. It jumped from 81% to 91% and it took a few days but it went back to 81.
I have installed AccuBattery on 7 Pro to get 'different opinion' but it will take a while to get better estimate after some charge/discharge cycles.

ozyk100 said:
I have similar experience.
I changed the battery on my OP5T myself but the new battery was DOA and I had to put the old one back. It jumped from 81% to 91% and it took a few days but it went back to 81.
I have installed AccuBattery on 7 Pro to get 'different opinion' but it will take a while to get better estimate after some charge/discharge cycles.
Click to expand...
Click to collapse
Some guides provide information on how to reset this value of the maximum battery capacity in order to allow the smartphone to recalibrate but it seems to be useless.
The only procedure that seems to have any real use is the one described here.

dianoandr said:
Some guides provide information on how to reset this value of the maximum battery capacity in order to allow the smartphone to recalibrate but it seems to be useless.
The only procedure that seems to have any real use is the one described here.
Click to expand...
Click to collapse
Thank you for this

New OnePlus Diagnostics app release available here

dianoandr said:
New OnePlus Diagnostics app release available here
Click to expand...
Click to collapse
I downloaded it, but it can't find it to run it.
Sent from my OnePlus7Pro using XDA Labs

nabril15 said:
I downloaded it, but it can't find it to run it.
Click to expand...
Click to collapse
Exactly. The previous version used to have the option to open the app

nabril15 said:
I downloaded it, but it can't find it to run it.
Sent from my OnePlus7Pro using XDA Labs
Click to expand...
Click to collapse
LokifiedMee said:
Exactly. The previous version used to have the option to open the app
Click to expand...
Click to collapse
Download https://play.google.com/store/apps/details?id=de.szalkowski.activitylauncher&hl=nl&gl=NL and launch it from there.

Related

battery 3800 not 4000?!

There is one application that estimates you battery health and size after a charging session, it keeps telling me that my phone is 3799 aka 3800 not 4000, can any of double-check? It's called accubattery on the playstore.. Is there any other app that can do that so I can recheck
I guess some models were released with lower capacity batteries which means you're doomed.
blackspp said:
I guess some models were released with lower capacity batteries which means you're doomed.
Click to expand...
Click to collapse
It says 4000 on the box, im just worried it's a bad battery
You're probably fine, have you tried another app to check? I'm using aida64 and it reports 3900 mAh
Batteries are not a precisely defined size. It's not like they are machined out of some material to an exact size. They are a bunch of messy chemicals and there will always be some variation in capacity.
It's up to the manufacturer's honesty whether they specify the minimum or average or maximum capacity.
blackspp said:
You're probably fine, have you tried another app to check? I'm using aida64 and it reports 3900 mAh
Click to expand...
Click to collapse
I tried Aida, it gives me 3900 too, but the app im talking about measures it after a charge
RR-99 said:
Batteries are not a precisely defined size. It's not like they are machined out of some material to an exact size. They are a bunch of messy chemicals and there will always be some variation in capacity.
It's up to the manufacturer's honesty whether they specify the minimum or average or maximum capacity.
Click to expand...
Click to collapse
Maybe yeah, but 200 mah is too much, when my s7 edge was 3680, even more than advertised
So you guys don't think it's a defect or something? Worth checking out?
I doubt it's accurate. On my current phone which is over three years old it says the capacity is still 3000 mah like the day I bought it. That would be an incredible feat but very doubtful.
Your battery is fine, don't worry about it.
If it shows 3400 mAh in a few months, well...
Thank you guys, I'll keep it and keep checking every month, if its getting worse then I can always check with my warranty provider
Ashk91 said:
There is one application that estimates you battery health and size after a charging session, it keeps telling me that my phone is 3799 aka 3800 not 4000, can any of double-check? It's called accubattery on the playstore.. Is there any other app that can do that so I can recheck
Click to expand...
Click to collapse
Same here. At the moment accubattery is reading my battery at 3741mah 94% life.
Ashk91 said:
There is one application that estimates you battery health and size after a charging session, it keeps telling me that my phone is 3799 aka 3800 not 4000, can any of double-check? It's called accubattery on the playstore.. Is there any other app that can do that so I can recheck
Click to expand...
Click to collapse
I use the same app for all my Android devices (I set a charging limit alarm to 80%). In the first couple of days I had my Mate 9 Accubattery was reporting 3920 mAh. I uninstalled and reinstalled it thinking there was something wrong. Then the next time I installed it it was reporting lower capacity of 38xx mAh. So I just ignored it and let it run. A few more days go by i randomly checked it and now its showing 4002 mAh 100% health. So I think it has a break in or calibration period for it to properly detect the actual size of the battery
---------- Post added at 09:23 PM ---------- Previous post was at 09:19 PM ----------
Trixanity said:
I doubt it's accurate. On my current phone which is over three years old it says the capacity is still 3000 mah like the day I bought it. That would be an incredible feat but very doubtful.
Click to expand...
Click to collapse
There is a reason for that and the explanation can be found in the app itself. Some manufacturers report a lower size battery than the actual battery size. Therefore you see the health is still at 100% although it already has degraded.
My battery shows 3850 and 100% life battery since the first day I got the phone. It last 2.5 days with medium/high usage. it took me a while to optimize all the apps I have installed in the phone tho.
in my understanding the number that gets reported to the app isnt the real capacity but the capacity keyed in to the Kernal file. Nothing to worry about guys.
Mine is still only takes around 3750mah worth of charge using Accubattery.
I remember some blurb that battery manufacturers have some %10 or so leeway in what the battery actually delivers versus what's written on it.. I wouldn't worry about it; what's 200 mAH between friends?
I did speak with the Huawei support center regarding my battery only taking around 3700mah charge and they informed me that it's normal and it's for backup.
That does not make a lot of sense but I do understand there are manufacturing tolerances. The battery in the mate 9 is rated for 3900mah with a typical capacity of 4000mah. So going from 3900 to 3722 on my last benchmark charge isn't to bad.

[answered] should i claim warranty, because of lower battery capacity?

Hello,
I got my OP6 about a month ago and installed a app wich shows how much capacity the battery really has. Surprisingly it has 9% less than promised, wich means i miss 300 mah. Is it worth to claim warranty because of this? I mean in real scanarios its about 1.5 hrs i miss daily because of this.
Lightbird said:
Hello,
I got my OP6 about a month ago and installed a app wich shows how much capacity the battery really has. Surprisingly it has 9% less than promised, wich means i miss 300 mah. Is it worth to claim warranty because of this? I mean in real scanarios its about 1.5 hrs i miss daily because of this.
Click to expand...
Click to collapse
The app tries to suggest the capacity...
This is no proof of being true. OP won't accept that.
pdppdp said:
The app tries to suggest the capacity...
This is no proof of being true. OP won't accept that.
Click to expand...
Click to collapse
Why should I not accept that, it was a simple question. Anyways, thanks for your response
AccuBattery is not accurate with capacity. It was like that with my OnePlus 5 as well.
Eric214 said:
AccuBattery is not accurate with capacity. It was like that with my OnePlus 5 as well.
Click to expand...
Click to collapse
Thanks for your answers, guess i keep my device, just was curious what you think about it.
Try ampere app and see how much capacity
Lightbird said:
Why should I not accept that, it was a simple question. Anyways, thanks for your response
Click to expand...
Click to collapse
I think they meant OnePlus and not Original Post..
Jonathan.Parker2005 said:
I think they meant OnePlus and not Original Post..
Click to expand...
Click to collapse
Whoopsie, could be. Well happens when you use shortcuts :laugh:
R1skNt said:
Try ampere app and see how much capacity
Click to expand...
Click to collapse
I think that just reads os stats and doesn't really.measure it
Likely wrong reading from app,tried a few system info apps,aida64 and devcheck show accurate battery stats for me anyway
I don't fully believe the app, personally. My pixel 2 xl was 109% for the longest time and my op6 goes between 87% and 91% every few days
Jonathan.Parker2005 said:
I think they meant OnePlus and not Original Post..
Click to expand...
Click to collapse
Yes you are right
No OEM, not only OP ,will accept values from an app. In the end you'll have to pull out your battery and look on the sticker for the values. And then you still have to believe these because I see no chance on how you can measure the real capacity (without spending a lot of money).

Is OP6 battery really 3300...?

Hi, just wanted to ask if someone else beside me and my friend got a 3000mAh battery (According to accubattery) after a couple of months, the same happened to another friend of mine with a OnePlus 6T, 3450mAh instead of 3700mAh.
Screenshots attached.
Accubattery is insanely inaccurate, and takes an estimated guess based on charging cycles. Long story short, the app is garbage and people should stop putting faith in it.
crixley said:
Accubattery is insanely inaccurate, and takes an estimated guess based on charging cycles. Long story short, the app is garbage and people should stop putting faith in it.
Click to expand...
Click to collapse
I've already tried to search for a this app, and I found a thread in the OnePlus 5T section where a USB multimeter in, at least, two cases, has shown the same result as Accubattery.
Anyway thanks for the answer, need to find why battery sucks su much on both my friend phone and mine.
I experience the same issue !
Killua96 said:
Hi, just wanted to ask if someone else beside me and my friend got a 3000mAh battery (According to accubattery) after a couple of months, the same happened to another friend of mine with a OnePlus 6T, 3450mAh instead of 3700mAh.
Screenshots attached.
Click to expand...
Click to collapse
I experience the exact same issue on my oneplus 6. The accubattery app shows my battery health as 3,046 mAh and design capacity as 3,300 mAh. It has been this way since the day I got the phone (around one month back). I am pretty bummed that oneplus sent me a phone that had only 90% battery life to start with. Is that a problem with the battery or is that a problem with the way the accubattery app reads the results?
stirfries said:
I experience the exact same issue on my oneplus 6. The accubattery app shows my battery health as 3,046 mAh and design capacity as 3,300 mAh. It has been this way since the day I got the phone (around one month back). I am pretty bummed that oneplus sent me a phone that had only 90% battery life to start with. Is that a problem with the battery or is that a problem with the way the accubattery app reads the results?
Click to expand...
Click to collapse
Seriously? As stated before it is a calculated capacity. It measures how much goes in and out. While the battery is shipped as 3300 mAh the app can very well vary as it is only roughly calculated and the full capacity is very theoretical as the voltage decreases and is never zero.
You start with 4.35 V = 100 % and end at maybe 3.2 V = 0 %. So you have energy left after your phone as shut down. That's why you get a battery low screen even if your phone has shut itself down. It is not a design flaw and it is not scam.
Also don't forget that different components use different voltages. Transforming them results in wasted energy. Like a power bank that has 10000 mAh in theory only can charge maybe 7000 mAh while the rest is lost in heat.
thank you !
Macusercom said:
Seriously? As stated before it is a calculated capacity. It measures how much goes in and out. While the battery is shipped as 3300 mAh the app can very well vary as it is only roughly calculated and the full capacity is very theoretical as the voltage decreases and is never zero.
You start with 4.35 V = 100 % and end at maybe 3.2 V = 0 %. So you have energy left after your phone as shut down. That's why you get a battery low screen even if your phone has shut itself down. It is not a design flaw and it is not scam.
Also don't forget that different components use different voltages. Transforming them results in wasted energy. Like a power bank that has 10000 mAh in theory only can charge maybe 7000 mAh while the rest is lost in heat.
Click to expand...
Click to collapse
thank you for your detailed analysis !
It's kind of reassuring because when I bought mine it was second hand and I saw around 3000mah as well! So actually the battery wasn't damaged probably.
It could also be OnePlus which makes the choice to not allow the phone to charge completely so the battery lasts for longer in long term. I Kno Dell does it for example. Then it would be very acceptable. But yeah, maybe it's the app.
Had the same issue with several phones, for example with the S8+, Accubattery showed 97% from day one, after a few weeks it dropped a bit lower still.
The app seems highly inaccurate and I quit using it.
Sent from my ONEPLUS A6003 using Tapatalk

Show your reported battery capacity (Exynos)

As I have not found a list of user reported batter capacity I thought, let's create some insight so here we go!
Accubattery shows on my 1 week old Exynos ultra battery only has 4041 mAh capacity
What about yours?
You can't figure out the capacity of a battery after two partial charges.
Why do you need these figures? My sm-n9860 shows me the ~20 hours TTL after the full charge (stats are based on the heavy browser's usage) - TTL is the only useful indicator I guess.
I know that 2 cycles is not enough, that's not why I started this thread.
It is interesting to track capacity degradation over time. If everybody reports there figures every now and then, providing insights on that could help people identify battery issues. Although with all the different measuring app outcomes it will not be an exact sciense but an approximation.
blackspp said:
As I have not found a list of user reported batter capacity I thought, let's create some insight so here we go!
Accubattery shows on my 1 week old Exynos ultra battery only has 4041 mAh capacity
What about yours?
Click to expand...
Click to collapse
Here you go if it makes you happy I don't mind participating.
Day 4 of ownership. And one day after a factory reset.
The Note 20Ultra's battery has a kernel charge limit of 4060 mAh -100%. So it's not about 4500 mAh only 4370mAh with limitation. I will never understand these huge differences recorded on Samsung batteries between the declared minimum value and the value recorded on charging.
Limeybastard said:
Here you go if it makes you happy I don't mind participating.
Day 4 of ownership. And one day after a factory reset.
Click to expand...
Click to collapse
I see that you partially charge your phone 40-80%.
I don't know if this partial charge will really extend your battery life. At Samsung I have seen over time that the situation is upside down and the charging counter is misled from where and sometimes a strong drain. If this partial upload by Samsung were supported by the software, then it would be a good thing otherwise I don't see much. As with Apple, Sony, Oppo ..
michelino159 said:
I see that you partially charge your phone 40-80%.
I don't know if this partial charge will really extend your battery life. At Samsung I have seen over time that the situation is upside down and the charging counter is misled from where and sometimes a strong drain. If this partial upload by Samsung were supported by the software, then it would be a good thing otherwise I don't see much. As with Apple, Sony, Oppo ..
Click to expand...
Click to collapse
I always partially charge my phone approx 40-80 sometimes higher l, sometimes lower.
Samsung batteries seem to have a some sort of reserved area that doesn't get used until a certain degration is reached. That's my hunch.
PS I got an SD n20u now, no different to exynos ?
From my experience in the past with these battery monitoring apps the battery health measurement is pretty innacurate. When I first got my 20 Ultra it said the battery was at 94 percent health which was definitely wrong.
Same in s20 and s20+.... the charge stoped in 3600 and 4076 respectively... great work samsung
Mine says 4370, is there a difference between exynos and snapdragon?
coilbio said:
Mine says 4370, is there a difference between exynos and snapdragon?
Click to expand...
Click to collapse
No.
Limeybastard said:
I always partially charge my phone approx 40-80 sometimes higher l, sometimes lower.
Samsung batteries seem to have a some sort of reserved area that doesn't get used until a certain degration is reached. That's my hunch.
PS I got an SD n20u now, no different to exynos ?
Click to expand...
Click to collapse
Then why did you change it and didn't stay with exynos? It's much better snapdragon on gsm, battery ...?
coilbio said:
Mine says 4370, is there a difference between exynos and snapdragon?
Click to expand...
Click to collapse
In battery capacity not. But in terms of speed exynos is slower and uses more power. Also more heat...
michelino159 said:
Then why did you change it and didn't stay with exynos? It's much better snapdragon on gsm, battery ...?
Click to expand...
Click to collapse
Because it was faulty. Random reboots even in safe mode.
Edit. The SD one is also defective, green tint. Samsung really has gone down the poop shoot quality wise lately.
Limeybastard said:
Because it was faulty. Random reboots even in safe mode.
Edit. The SD one is also defective, green tint. Samsung really has gone down the poop shoot quality wise lately.
Click to expand...
Click to collapse
No problem for me. The best phone so far. I think I'll keep it for two years, especially since Samsung decided to cancel the Note series.
michelino159 said:
No problem for me. The best phone so far. I think I'll keep it for two years, especially since Samsung decided to cancel the Note series.
Click to expand...
Click to collapse
I very much doubt this model will be remembered favorably in the future . it'll probably be the note 3, 4, 8,9 and 10 that sticks with most of the fan base.
whats your charge cycle ?
Limeybastard said:
I very much doubt this model will be remembered favorably in the future . it'll probably be the note 3, 4, 8,9 and 10 that sticks with most of the fan base.
whats your charge cycle ?
Click to expand...
Click to collapse
38 cycles and 99% health by accubattery.PhoneInfo
says something else I suspect depending on the kernel limitation,93,6% health.
The best way to extend your battery life is to switch your phone off at night. Lets estimate a 33% longer life assuming one sleeps 8 hours a day. 33% for free!
In the mean time my estimated capacity is up to 4370mAh
michelino159 said:
38 cycles and 99% health by accubattery.PhoneInfo
says something else I suspect depending on the kernel limitation,93,6% health.
Click to expand...
Click to collapse
I installed phone nfo since day one and the charge cycle counter seems accurate unlike the health .

Can you recommend a new battery?

Accubattery says that my phone battery is at 45% of it's design capacity and really it drains quick. Can you recommend where to purchase a new one? It's a KB2007.
Thanks!
DJRepresent said:
Accubattery says that my phone battery is at 45% of it's design capacity and really it drains quick. Can you recommend where to purchase a new one? It's a KB2007.
Thanks!
Click to expand...
Click to collapse
FYI, Accubattery does not accurately measure the supposed design capacity as it doesn't know the 8t has two separate battery cells. So, I believe your capacity should just be double which would be 90. Accubattery reports the same for me. It says like 48 or something which I know for a fact that is not true, so I'm assuming it is only reading from one cell. Try Battery Guru.
I use Aida64 and it accurately reports my battery levels. https://play.google.com/store/apps/details?id=com.finalwire.aida64
azoller1 said:
FYI, Accubattery does not accurately measure the supposed design capacity as it doesn't know the 8t has two separate battery cells. So, I believe your capacity should just be double which would be 90. Accubattery reports the same for me. It says like 48 or something which I know for a fact that is not true, so I'm assuming it is only reading from one cell. Try Battery Guru.
Click to expand...
Click to collapse
That's fine, but can you recommend a place to buy a new battery and what type? My phone would die on me midday if I don't charge it.
DJRepresent said:
That's fine, but can you recommend a place to buy a new battery and what type? My phone would die on me midday if I don't charge it.
Click to expand...
Click to collapse
I would use a different app to see what is draining your battery, but if it is truly a bad battery, then your best bet is probably eBay to find a new one. Afaik, OnePlus doesn't sell OEM replacement batteries for 8t, but I could be wrong.
Battery Guru says the same as Accubattery: the battery is at less than 50% of it's design capacity. If there isn't a 4500 mAh battery available then I'll send it in to OnePlus for repair.
You may have defective battery. I have no issues with mine + no overheating...and I almost give it no rest whatsoever.

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