Returned Pixel 5 for poor reception - Google Pixel 5 Guides, News, & Discussion

I used the Pixel 5 since release data on the 15th October here in UK for 20 days.
Find everything more than acceptable for the £600 price, top speaker aside.
However the mobile reception much worse than the Pixel 4 and Note 10 i have right now.
At work I can not maintain 4G connection and often switch to H+, which is soo slow can't even load website at a decent speed. This is not a problem with my other 2 phones I tested last week.
Guess it's too good to be true for a Pixel phone don't have any deal breaking problems at launch. Maybe this is due to the cheaper SOC, or Google will realise a software patch.
But with the lock down coming decided to return the phone before the post office shuts.
Hopefully not too many other Pixel 5 users have the same problem.

Bigmille said:
I used the Pixel 5 since release data on the 15th October here in UK for 20 days.
Find everything more than acceptable for the £600 price, top speaker aside.
However the mobile reception much worse than the Pixel 4 and Note 10 i have right now.
At work I can not maintain 4G connection and often switch to H+, which is soo slow can't even load website at a decent speed. This is not a problem with my other 2 phones I tested last week.
Guess it's too good to be true for a Pixel phone don't have any deal breaking problems at launch. Maybe this is due to the cheaper SOC, or Google will realise a software patch.
But with the lock down coming decided to return the phone before the post office shuts.
Hopefully not too many other Pixel 5 users have the same problem.
Click to expand...
Click to collapse
No, all good here. Can't fault reception anywhere. I'm with you on top speaker though [emoji849]
Sent from my Pixel 5 using Tapatalk

I had to do the same with my Pixel 4A. Returned the 4A for the 5.
The 4A I got had atrocious reception. I knew something was wrong with it the moment I tried using mobile data in areas I never had problems, and all of a sudden had nothing BUT problem after switching to the Pixel 4A.
I can happily say my 5 has fixed these issues. Apparently, in order to cut costs on the 4A, google uses ****ty radios that gives you awful reception, in comparison to other phones.

My Pixel 5 displays a lower signal than my Oneplus 7t does but i can still make calls in all the same places and 4g data throughput is identical. When comparing them using Network Cell Info the real strength of the signal is all but the same between the 2 phones, the only real difference is the Pixel 5 goes to a band 20 cell much, much sooner where as the 7t hangs on in there like grim death to the nearest tower.

*dredges memory*
I'm sure Pixel phones have always had a more "honest" representation of signal than some other manufacturers.
The choice of what signal represents what indication is highly subjective and provided the throughout is the same, largely irrelevant.
Having said that I've noticed that in some places where my Mate 20 Pro used to hang onto a 4G signal the Pixel 5 can only manage 3G.

I live where there is a marginal signal. Comparing my previous Galaxy S10 to the Pixel 5 using Network Cell Info the signal strength is almost identical.

Related

M8 Terrible Signal vs DNA

I gotta vent. It's driving me nuts! My girl has my Droid DNA - and just like me when I had it, she gets at least 3 bars of LTE at home. I'm lucky to get ONE BAR of 1X on my M8!!! It's ridiculous! I can barely send text messages from home. They sit there for several minutes with the 'sending' icon. It's so choppy, people are even receiving double or triple text messages. How can one HTC phone have such incredible signal and a newer one have such terrible signal!?
When I get a chance, I'll take a look at the actual signal dB numbers. Regardless of the numbers, though, this phone's service sucks. Other than that, I absolutely love this phone.
aol8mydog said:
I gotta vent. It's driving me nuts! My girl has my Droid DNA - and just like me when I had it, she gets at least 3 bars of LTE at home. I'm lucky to get ONE BAR of 1X on my M8!!! It's ridiculous! I can barely send text messages from home. They sit there for several minutes with the 'sending' icon. It's so choppy, people are even receiving double or triple text messages. How can one HTC phone have such incredible signal and a newer one have such terrible signal!?
When I get a chance, I'll take a look at the actual signal dB numbers. Regardless of the numbers, though, this phone's service sucks. Other than that, I absolutely love this phone.
Click to expand...
Click to collapse
It's much better than my GNex, but that's not saying much (it had notoriously bad reception). I've only noticed going down to 3G once, which is great for me.
aol8mydog said:
I gotta vent. It's driving me nuts! My girl has my Droid DNA - and just like me when I had it, she gets at least 3 bars of LTE at home. I'm lucky to get ONE BAR of 1X on my M8!!! It's ridiculous! I can barely send text messages from home. They sit there for several minutes with the 'sending' icon. It's so choppy, people are even receiving double or triple text messages. How can one HTC phone have such incredible signal and a newer one have such terrible signal!?
When I get a chance, I'll take a look at the actual signal dB numbers. Regardless of the numbers, though, this phone's service sucks. Other than that, I absolutely love this phone.
Click to expand...
Click to collapse
I think the signal on M8 is much worse than on the DNA (I have access to both), but only at certain angles of the M8.
M8 has a complete solid metal back, which is completely opaque to microwave and radio waves. When you turn the M8 correctly, it gets a better signal. Not by very much but better.
I get the same service I've always had. Full LTE and AWS. Something is wrong with either something that you may have flashed or your phone is defective. Send it back.
Sent from my HTC6525LVW using xda app-developers app
You may want to exchange your device, my reception is on par or even better than the Note 3 that I just sold.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Coming from a sgs3... The reception is awesome.
Sent from my HTCM8
My service seems the same if not slightly better in some areas as my old razr HD and razr that my girlfriend has.
sfreemanoh said:
It's much better than my GNex, but that's not saying much (it had notoriously bad reception). I've only noticed going down to 3G once, which is great for me.
Click to expand...
Click to collapse
Im with you man. I also came from a GNex, and it seems like a lot of other have too.
Its crazy how much better the reception has been with the M8. I had trouble getting any 3G or 4G in my new house with my GNex, even outside. With my m8, I get an average of 3 bars of 4G. And the difference is like that everywhere I go including work. I don't know how I lasted that long on the GNex. I guess I just got used to the crazy bad reception.
That being said, I have always heard that most Motorola phones have some of the best reception. And this was always the case with my older motorola flip phones (E815) also. But I stopped buying motorola phones after the original Droid X bootloader was locked down like Fort Knox, and they said all their newer phones were gonna be like that.
EDIT:
To the person that just sold the NOTE 3. That phone is just like the GNex was. Awful reception. My dad had the phone for two days and returned it. We looked up reviews and saw tons of people complaining about the reception. Which is funny because the Note 2 had a solid reception. My brother uses it and gets great service, as well as all the reviews. Samsung must have dropped the ball on the Note 3 antenna.
I agree with the OP. This handset has noticeably lower signal strength than my old HTC Rezound, and the one my wife currently uses as her personal phone. My M8 is only slightly better than the GNEX she has as a company-provided work phone. Disappointing, actually, as the M8 is a phenomenal device in most other regards.
To be honest though, I've not experienced a single dropped call, as of yet. But, I see data switching to 3G quite regularly. I'm still on the stock ROM, only S-OFF and rooted.
Just to add that coming from the DNA to the M8, I have been extremely happy with reception.
My DNA would consistently drop out at certain points in the city (minneapolis) but my M8 has been solid.
To be honest, I really don't pay a lot of attention to bars, so I couldn't say if I have the same, more or less bars with the M8, but I haven't had any issues with connectivity.
Freedom First said:
I agree with the OP. This handset has noticeably lower signal strength than my old HTC Rezound, and the one my wife currently uses as her personal phone. My M8 is only slightly better than the GNEX she has as a company-provided work phone. Disappointing, actually, as the M8 is a phenomenal device in most other regards.
To be honest though, I've not experienced a single dropped call, as of yet. But, I see data switching to 3G quite regularly. I'm still on the stock ROM, only S-OFF and rooted.
Click to expand...
Click to collapse
If your M8 is only slightly better than a gnex, you have a defective M8. G-nex has the worst reception of any phone I've ever owned, by FAR.
For me in New Jersey, where LTE practically covers the entire state, the M8 gets good reception but my DNA definitely got better reception.
At work in Newark..And I work in a glass building...DNA would be between 96-98 dBm and my M8 is between 102-105.
I'm assuming that's the aluminum casing. Don't get me wrong, reception is great but in marginal signal areas like at home in my basement, dna would hold LTE where M8 will drop to 3g and sometimes 1x
hxdrummerxc said:
Im with you man. I also came from a GNex, and it seems like a lot of other have too.
Its crazy how much better the reception has been with the M8. I had trouble getting any 3G or 4G in my new house with my GNex, even outside. With my m8, I get an average of 3 bars of 4G. And the difference is like that everywhere I go including work. I don't know how I lasted that long on the GNex. I guess I just got used to the crazy bad reception.
That being said, I have always heard that most Motorola phones have some of the best reception. And this was always the case with my older motorola flip phones (E815) also. But I stopped buying motorola phones after the original Droid X bootloader was locked down like Fort Knox, and they said all their newer phones were gonna be like that.
EDIT:
To the person that just sold the NOTE 3. That phone is just like the GNex was. Awful reception. My dad had the phone for two days and returned it. We looked up reviews and saw tons of people complaining about the reception. Which is funny because the Note 2 had a solid reception. My brother uses it and gets great service, as well as all the reviews. Samsung must have dropped the ball on the Note 3 antenna.
Click to expand...
Click to collapse
Yeah, my mom's GS3 had similarly crappy reception to my GNex, and Samsung's radios have never had the best reputation, but I heard they've gotten somewhat better. But I guess maybe they reverted back to their old ways with the Note 3...
Don't forget though, while the DX had a locked bootloader (I had a DX as well, it was actually my Android gateway device), it also had a great development community. So with some awesome dev's, even a locked bootloader doesn't mean the device won't be awesome.
Coming from multiple devices such as the Gnex, DNA, Note 3 and now the M8, I think there's more to it than just moving from one phone to another. Yes, HTC is known for better radios than Samsung and having the Note 3 before the M8 I personally witnessed the M8 produce better reception. But I think the issue also stems from the added LTE frequencies that have been added to newer handsets. For example my Note 3 before the AWS roll out performed very good, but once the roll out hit NYC and I started to check if I was connected to band 4 in my handset I began to notice my service between LTE, 3G and 1X fluctuate a lot. At work where I was constantly connected to LTE band 13 before and don't ever remember having 3G, the phone began to connect only to 3G.
Purchasing a new phone such as the M8 that has support for AWS but is weaker may be the result. The Droid DNA only supported Verizon LTE Band 13.
When I'm at work where my DNA had great LTE reception, my M8 seems to be OK - only slightly less signal. I think the problem is worse when the LTE signal is marginal like at my home. It seems that's when the difference is very noticeable. At home, I'd be lucky to get LTE on my older phones (Thunderbolt and Rezound) but the DNA was awesome. LTE all the time at home. I think I was spoiled.
You probably got a defective device, because mine gets signal everywhere I couldn't before.
Sent from my HTC6525LVW using Tapatalk
Signal
I went from a GNex to an X, and noticed a great signal reception different. I thought the X had great reception, and held with Motorola's reputation for good radios. My M8 has a lot better reception than the X did, far none. Spots where I would have ~1 to 2 bars of 3G, I now have at least 3 at all times. The 4G radio boundary seems to be a lot better than the X had as well. I would agree with what was previously stated, and say you have a defective unit.
Coming from a g2 I consistantly see -5 db better with this device in the same locations.
Sent from my HTC6525LVW using Tapatalk
The M8 appears to have similar signal reception to the S4. My son loves the M8, so no chance of an objective view there. The new device pixie dust is too strong
I find the following based on comparing:
DNA > i5s > M8/S4 Both the DNA and iPhone 4s have better reception than than the equal M8 & S4. Still not tested the S5 and will not unless they get a 32gb model. That would be my phone.
The worst phone recpetion device I ever owned was the Nokie N600. It was AWFUL and made the GNEX seem like a DNA on steroids. I grew to really "hate" Nokia after that device. Their Windows Phone love solidifies the "hate".
Something quite a few people here are not taking into account is that the M8 is utilizing Verizon's AWS band, whereas the Rezound/DNA are not. Your M8's signal bars are more than likely displaying AWS signal(assuming your area has AWS this will be the case). On a Rezound, your signal bars reflect your 1X signal...which will always be extremely high in most areas. On a DNA you will be seeing the normal LTE band.
If you're trying to compare to older devices like the Rezound, you need to launch a voice call on your M8 before even giving a second thought to the signal bars. To address the DNA...you won't really be able to compare the two devices since the DNA doesn't support the AWS band at all...unless you live in a non-AWS area.
If you do the appropriate comparisons, the M8's signal is great. I hope this helps clear up a lot of the misunderstanding going on in this thread. :good:

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the Huawei Nexus 6P's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.
Using on AT&T, signal strength is good. And it has band 30 which will be good in the future when they get that rolled out.
Using on Verizon. With my old Note 3 and also my work iPhone 6 Plus, at work where the signal is terrible, it would switch to 3G periodically. With the 6p, i haven't had a single instance where it switched to 3G. Just for kicks, i put in my coworker's T-mobile sim card. He has iPhone 6 Plus and he gets 1 bar on his iPhone and i saw 3 bars
LTE on T-mobile - good strength compared to my Nexus 5 - can get LTE in some areas where I did not before. Shows full bars though LTE discovery shows different strength levels on band 4. Waiting for band 12 support to see full impact and hopefully with carrier aggregation to give better throughput.
pipnmike said:
Using on Verizon. With my old Note 3 and also my work iPhone 6 Plus, at work where the signal is terrible, it would switch to 3G periodically. With the 6p, i haven't had a single instance where it switched to 3G. Just for kicks, i put in my coworker's T-mobile sim card. He has iPhone 6 Plus and he gets 1 bar on his iPhone and i saw 3 bars
Click to expand...
Click to collapse
Yup same here. this thing gets better signal at work (in a 12 story building) than my Note 4 on VZ. just to be sure it isn't a software bs thing. I tested speedtest and it pulls 7-8 mbs vs 1.5-3 mbs before (note4). So not sure which of the two VZ freq it pulls from normal or XLTE but the radios/antenae seems stronger than the note 4. in any event, I am quite happy and satisfied with my signal!! (orange county, calif)
T-Mobile signal at my desk at work has been inconsistent with my past two phones (Moto X 2014 and G4), but the 6P manages to hold on to LTE more often than the other two did. It also seems to switch back to LTE from HSPA+ quicker.
The biggest difference is HSPA+ performance. With both the Moto X and G4, HSPA+ performance was always awful, to the point that I just figured T-Mobile's HSPA+ spectrum was too saturated to provide decent results. The 6P manages to get much better data throughput in these conditions, so I am loving that.
LTE performance seems to be on par with the other phones, but with so many changes in the network, I never know if it's the phone or new things going on in the network.
I noticed that the signal strength is far superior than what i was getting on my S6 Edge. The 6P gets signal in places my S6 didn't so im a very! very! happy camper.
Cell reception has been pretty bad on mine so far...
Could anyone check if covering the visor area with your hand affects cell signal? (You will inevitably cover part of it when holding the phone horizontally with both hands or just the left hand) On my phone, just loosely covering the visor area with my hand lowers signal by one to two bars, and lowers data transfer rate from ~16MBps to less than 10MBps..
Of course it does. Every phone has an area or two that allow you to really hurt the signal by covering them with your hand.
WIthout a doubt the cell signal is far superior to that of the Nexus 6 that I replaced. This was easily seen driving down the road which with the Shamu would have areas that there was no signal at all, yet with the 6P I had at a minimum 2 bars all the way up and down the road. Even in my house where I had to switch to WiFi calling because of so many trees , I also get a good LTE signal throughout the house.
WiFi performance itself is amazing as it is literally faster than my $4k gaming laptop. This is what I got on my 300 connection
http://screencast.com/t/dHcAt6FuxN6
http://screencast.com/t/2Vn4MF5Iw
pipnmike said:
Using on Verizon. With my old Note 3 and also my work iPhone 6 Plus, at work where the signal is terrible, it would switch to 3G periodically. With the 6p, i haven't had a single instance where it switched to 3G. Just for kicks, i put in my coworker's T-mobile sim card. He has iPhone 6 Plus and he gets 1 bar on his iPhone and i saw 3 bars
Click to expand...
Click to collapse
Hope this is the case for me too! I have the Nexus 6 and lose LTE occasionally... it irritates me too, because i can toggle Airplane Mode and LTE pops back up. So hopefully this is the case for me as well.
collinjm01 said:
Hope this is the case for me too! I have the Nexus 6 and lose LTE occasionally... it irritates me too, because i can toggle Airplane Mode and LTE pops back up. So hopefully this is the case for me as well.
Click to expand...
Click to collapse
I used to see this with my Nexus 6 and G4 all the time. I had to use LTE Discovery and its Auto Cycle feature to stay on LTE longer at work. With the 6P, if it does drop out of LTE, it recovers a lot quicker than all the other phones.
Coming from my Nexus 6, I have much better reception everywhere in the Phoenix Valley
Sent from my Nexus 6P using Tapatalk
I am on AT&T and I am finding myself getting better LTE reception than ever before. My previous phone was an Xperia Z3 and the 6P is definitely superior.
Way better signal than the Moto X 2014 or Oneplus One!
I'm on Verizon and have not had a chance to test it in my fringe areas. I do have a Wilson signal booster in the house and my Note 4 would typically show a signal strength of -84 to -86db. The Nexus 6P is consistently in the mid -70s. (Lower is better)
My cell reception is amazing.. Texts in and out of the depths of where I work.. Voice quality was muffled at times but seems better with root
I have a Nexus 6 & ordered a 6P using it on Verizon. Is the reception about the same? The 6 was my first moto phone & had much better reception than my LG G2 (previous phone). Will I lose call quality?
On t-mobile for the most part I am getting good signal. But....
I am noticing that many times I drop my LTE connection and just get HSPA and or 3g....
I am also loosing my LTE signal and a point that the cell site is close by so it is not because of weak signal.
I looked at coverage maps and used an app called LTE discovery I don't see the new T-Mobile bands here in Atlanta yet... Maybe that will help..
LTE has been great for me here in Irvine CA, got 84 Mbps download. WiFi speeds are good too, but WiFi range is much worse than my nexus 5. Bluetooth range isbworse too. My n5 keeps my WiFi signal down at my street corner, 6p loses thebwifi half way there. Same with Bluetooth, it loses bt signl half distance that my n5 does.

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the Google Pixel XL's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.
Awesome. Verizon just put up a new cell tower by us. 68 down and 15 up.
Sent from my Pixel XL using XDA-Developers mobile app
I'm getting LTE service in places that were dead zones compared to my 6P.
I'm getting 120Mbps down, 30Mbps up here on Telstra.
I guess I am the odd ball out, coming from an iPhone 7 Plus and a Note 7 this phone def has the worst signal of the three. The other two would average at my house 3-4 bars of signal the Pixel is 0-1 bars. Now to be fair it hasn't dropped a call, I have not tested the throughput of it as of yet.
Fate0n3 said:
I guess I am the odd ball out, coming from an iPhone 7 Plus and a Note 7 this phone def has the worst signal of the three. The other two would average at my house 3-4 bars of signal the Pixel is 0-1 bars. Now to be fair it hasn't dropped a call, I have not tested the throughput of it as of yet.
Click to expand...
Click to collapse
So the reception isn't actually that great. I wonder why all the reviewers were raving about it then. I can't imagine a half-metal phone manufactured by HTC having such fantastic cell reception.
Have you checked the actual dBm values? You can't really compare by "bars" side-by-side. I know that my Galaxy S6 got about 10dBm better reception than my Nexus 5, not sure how it is for the Pixel XL.
I know this probably isn't the right place for it but in London we use our phones to pay for transport and the NFC chip here is lightning compared my note 7. Just as fast as the oyster payment cards we use which open the gates for us Londoners.
Sent from my Pixel XL using Tapatalk
Pixel XL reception's seems to be a bit less than my tried and true Nexus 6. I will measure with LTE Discovery app over next few days.
The real question is ,
Anyone was able to trigger LTE-A (4G+) which peaks to 150+mbps or is it just LTE and we have to speedtest every now and then ?
Emerald Core said:
The real question is ,
Anyone was able to trigger LTE-A (4G+) which peaks to 150+mbps or is it just LTE and we have to speedtest every now and then ?
Click to expand...
Click to collapse
*#*#4636#*#* is your command, change it, experiment boom, done
Sorry hit send twice.
Now that I have the phone... The cellular reception on the Pixel XL is as good as, or better (by a few dBm) than the Galaxy S6.
However it's hard to tell sometimes when it's in LTE+ carrier aggregation mode
My signal strength has been good. When I'm outside, I usually have full bars. Then when I get inside a building, I lose 1 bar. I have at&t, Google pixel xl, cruzerlite case.
Here's my speed test details from being inside a building.
How exactly do you enable LTE-A or VoLTE in the 4636 menu? I can't seem to figure it out.... I know I can't enable VoLTE provisioning; it lets me turn the switch on, but if I back out and go back in, the switch has reverted to off.
Tmobile baby??
i think my opinion comes more from the provider than the phone itself. My wife also has a Pixel XL but she's on Project Fi and I'm on AT&T. She gets better service than I do in most places, which is more TMO vs ATT than anything else. we live in NY and i'm underground a lot while traveling to work and home. I'm always getting 5 bars of LTE coverage in the train at Grand Central but I might as well have no service. There's never any data.

Tmobile lte signal strength...

Anyone can test the tmobile lte signal please. Just wonder if it is the same like other phones.
Hmmm and what abound band 71? Does actually works?
My wife has an iPhone 7 Plus and I have a new OnePlus 6 and her phone works fine in areas with TMobile where my OnePlus 6 can't get a call out. So far I love the OnePlus 6, but this may be a deal breaker for me as I am running into several dead zones with the OnePlus 6 that my wife’s iPhone works fine. Too bad as I really like this phone.
Looks like the others have different experience. Just wonder why
netgar said:
Looks like the others have different experience. Just wonder why
Click to expand...
Click to collapse
I'm using the OnePlus 6 on t mobile and get great reception and lte speeds. Can't test band 71 as I don't live in an area where band 71 is deployed but from other threads people have said it is working. Call quality, signal strength and lte speeds match that of previous phones I've used and better than a lot of them. There are also other threads on here and other sites stating that signal strength is really good with the OnePlus 6 on t mobile.
netgar said:
Anyone can test the tmobile lte signal please. Just wonder if it is the same like other phones.
Hmmm and what abound band 71? Does actually works?
Click to expand...
Click to collapse
My one plus gets the best signal out of my note 8 and iPhone X usually full bars
TechOut said:
My one plus gets the best signal out of my note 8 and iPhone X usually full bars
Click to expand...
Click to collapse
The signal strength doesn't reflect upon reliablility of signal or speed. You could have low bars and still max out on data transfer and network.
mikex8593 said:
The signal strength doesn't reflect upon reliablility of signal or speed. You could have low bars and still max out on data transfer and network.
Click to expand...
Click to collapse
That's not necessarily true lower signal strength usually means lower speed. In terms of being reliable yes it's fine but as far as actual lte speeds they are generally lower
addictedtocars said:
My wife has an iPhone 7 Plus and I have a new OnePlus 6 and her phone works fine in areas with TMobile where my OnePlus 6 can't get a call out. So far I love the OnePlus 6, but this may be a deal breaker for me as I am running into several dead zones with the OnePlus 6 that my wife’s iPhone works fine. Too bad as I really like this phone.
Click to expand...
Click to collapse
Have you double checked the APN settings are setup correctly? https://support.t-mobile.com/docs/DOC-2090
Also, it's true that you can't rely solely on the number of bars as an indicator of signal quality. I use an app called Network Cell Info to see what kind of signal I am really getting- https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite
Mine works great. Usually have full bars full LTE speed.
I have a OP6 and my wife has an S8+ and we get about the same reception in the house (I'm in a weak service area) which is around -115db to -117db. She drops slightly more calls than I do but It seems like the signal on the OP6 is on par with everything else.
Compared to my V30 & G6 (bith TMO branded)
The antenna in the OP6 is quite good. I get LTE even underground at a train station I usually don't with my V30.
For WiFi i get 400mbps and LTE I usually get ahout 150mbps. I see 50mbps in my basement though.
Sent from my OnePlus 6 using XDA Labs
vouty said:
Have you double checked the APN settings are setup correctly? https://support.t-mobile.com/docs/DOC-2090
Also, it's true that you can't rely solely on the number of bars as an indicator of signal quality. I use an app called Network Cell Info to see what kind of signal I am really getting- https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite
Click to expand...
Click to collapse
I actually checked APN settings which appear fine. I do not use just the signal bats, I go into signal strength and the OP6 show signal strength of -118dbm which is very low. Also I find I am in dead spot far more often where my wife is. It, maybe there is an I tenal antenna issue or bad phone, it I am disappointed.
I don't have issues. Compared to other phones I have similar results.
My OP6 is much better then my OP5. Before selling my 5 I used the same sim card in both and my living room is the best signal in my house and my 5 got 48MBPS down and in the same spot on same sim I got 135MBPS down with the OP6. The combination of both the glass back and the 4x4MIMO is amazing!
My wife has an s9+ and I have a op6 on metro (T-Mobile) in rural Pennsylvania. We both get good signal but mine is always faster and stronger than hers. Comparative to my old phones, op6 is above and beyond.
Sent from my OnePlus 6 using XDA Labs

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the OnePlus 6T's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.
Ran a speed test this morning and hit 151Mbps dl and 31.5Mbps ul. (On TMo) I don't even know what to do with that.
I ran one this morning, got 192 dl and 47.7 ul on T-Mobile. Left att last week and am loving the coverage and speed so far! Also, it's almost half the price of att, and that was with my 28% discount from my employer for att!
cswee1932 said:
I ran one this morning, got 192 dl and 47.7 ul on T-Mobile. Left att last week and am loving the coverage and speed so far! Also, it's almost half the price of att, and that was with my 28% discount from my employer for att!
Click to expand...
Click to collapse
Where do you live?
Sent from my SM-G965U1 using Tapatalk
I'm in upstate NY.
nite2k said:
Where do you live?
Sent from my SM-G965U1 using Tapatalk
Click to expand...
Click to collapse
I'm getting around 40 mbps Dl at home, but 135 mbps in the city (Memphis) . That's better than my Pixel 3 XL got. It was more around 30-35 at home. I never really tested it in the city.
I live in the UK and use Vodafone, Im getting full service, my XS Max has 3 bars. The speed on the 6t is 62 mbps DL and 17 UP. On O2, service is the same, with a speed of 22 DL and 20 UP.
cswee1932 said:
I'm in upstate NY.
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More specifically, is was in the Schenectady, NY area delivering to a local college, a few miles away at home, I get around 20-30 up and 5-10 down.
cswee1932 said:
More specifically, is was in the Schenectady, NY area delivering to a local college, a few miles away at home, I get around 20-30 up and 5-10 down.
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I'm in upstate ny too and have been getting great speeds. I went to a concert last night and had terrible data speeds while in the arena.
Hopefully it was a one time thing
How are speeds on Verizon.
In India, on Vodafone-Idea connection. If it switches from 4G to 2G (Edge) due to poor signal strength, it doesn't recover to 4G in area of higher signal strength. It remains on Edge. I had to enter the testing menu (*#*#4366#*#*) and then select preferred network as LTE Only. Then it switched to full strength 4G.
Verizon Speeds are very nice so far
Overall internet speed is satisfying but the antenna in OnePlus 6T is weak I think. At work my friend sitting next me has an Iphone 7 Plus and he gets the signal and I dont. We are both on T-Mobile and both phones support all the T-Mobile bands. The only way for me to get signal at work is to use wifi calling option. According to OnePlus: Even if a device supports some or all of the required frequencies for this carrier, it will not be able to connect unless the device is approved for this network. So that means my OnePlus 6T supports all the bands but T-Mobile dont have them enabled for my phone? I purchased mine directly from OnePlus
pk-air said:
Overall internet speed is satisfying but the antenna in OnePlus 6T is weak I think. At work my friend sitting next me has an Iphone 7 Plus and he gets the signal and I dont. We are both on T-Mobile and both phones support all the T-Mobile bands. The only way for me to get signal at work is to use wifi calling option. According to OnePlus: Even if a device supports some or all of the required frequencies for this carrier, it will not be able to connect unless the device is approved for this network. So that means my OnePlus 6T supports all the bands but T-Mobile dont have them enabled for my phone? I purchased mine directly from OnePlus
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This is certainly something that I would like to know more about. As while I am at work my LG G5 does not have signal, while my IPhone work phone does have signal. Also, while driving home my LG G5 drops calls, while my work IPhone does not drop calls. Both phones are through Verizon.
I really want a phone that gets a strong signal/reception. I am concerned that I will have the same problem with the 6T as I have with my current LG, compared to my work IPhone.
As far as speed/throughput on Verizon, the OP6t blows my Axon 7 out of the water. at my house, in an area where i was lucky to have 200kb/s on my back porch, i get substantially better speeds and connections. two factors are at play. One- on Verizon, the OP6t is used as a 'cdma-less" device which means the phone/radio only is focusing on LTE signal instead of tying to switch from 3g to LTE and back, etc.Two: glass back. People list this as a qualm with the device bc of no wireless charging being present, but its for radio transmission/reception, not Qi wireless. glass is so much better than metal in this regard.
I now get service everywhere i did with Axon 7, but also in places where the Axon had spotty connections at best, the One Plus 6t gets respectable connections/speed. Case and point, i used to miss calls from work when i had been on call (medical) and with OP6T in the same location/times/etc i get flawless coverage. The speed is not brag worthy at my house, but blows that 200kb/s crap out of the water. a side note, i have the slowest/cheapest single line unlimited plan Vzw offers, so YMMV if you have a premium data plan. this phone has reminded me why i live verizon coverage and speeds. I had Tmobile for a couple of months and where i live in Upstate SC, Verizon is unbeatable for reliability as i am all over the upstate for my work and never hit a dead area until i crest the Appalachians. then its topography and physics, not the phone or network.
could not be happier.
mjnoles1 said:
This is certainly something that I would like to know more about. As while I am at work my LG G5 does not have signal, while my IPhone work phone does have signal. Also, while driving home my LG G5 drops calls, while my work IPhone does not drop calls. Both phones are through Verizon.
I really want a phone that gets a strong signal/reception. I am concerned that I will have the same problem with the 6T as I have with my current LG, compared to my work IPhone.
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I bought my OnePlus 6t from OnePlus it's on Verizon and I have no issues whatsoever and I'm all over to the Appalachians
planbbobby said:
I bought my OnePlus 6t from OnePlus it's on Verizon and I have no issues whatsoever and I'm all over to the Appalachians
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If a Pixel 3 gets say 230 Mbps download speed from my local Verizon cell tower do you think the 6t will match that.
bcltoys said:
If a Pixel 3 gets say 230 Mbps download speed from my local Verizon cell tower do you think the 6t will match that.
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I think it was surpassed that pixel...I could be wrong but one plus is always been at the top of the game when it came to uploads downloads and just all-around quickness thay are amazing phones for the price..,. And I'm a fan of the Google phones, but I think the OnePlus it smoke it's boots....... This is one way to look at it, look at one plus on eBay used. You could sell it a week after and you're not going to lose Harley anything for money..look at the phones that are a year old how much they still are they keep their value and are great phones... And this is just my honest opinion. And I played with a lot of flagships
One thing I've noticed with the device is the rf performance shows poorly in the signal department compared to other devices. However, a big difference is not just the numbers, say -117dBm vs -110 dBm on my s8+ but how the device performs at those numbers.
As an example.
My s8+barely gets service around -115dBm but my one plus at -120dBm will still work, all be it a bit slowly.
This is the first device I've noticed working at levels like that.
bcltoys said:
How are speeds on Verizon.
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dont even want to talk about the verizon speed im in miami i also have the 6t on tmobile and its speed is great

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