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I have a few ideas about a possible unlock for the Sprint variant of the Essential Phone.
Summary:
Basically, it revolves around modifying the value of an item in the nv-data partition that contains the sim lock status.
This method is based on:
https://forum.xda-developers.com/mo...int-xt1056-t2825155/post54338871#post54338871
Possible Solution:
1. Getting a backup of the nv-data from a locked Sprint phone and an unlocked Sprint phone,
2. Comparing the items from my locked phone and another locked phone and finding the items that have same value
3. Comparing the items found in step two to the items from the unlocked sprint phone and possibly finding an item that is different.
4. Writing the value of the found item to a locked phone and seeing if it becomes unlocked.
How you can help make this solution a reality:
We need backed up nv-data from at least one locked and one unlocked sprint phone, here is how you can back it up.
1. Open the dialer and input the secret code *#*#3424#*#*
2. On this screen enter 000000 and tap confirm (very great for us that essential left the default msl value).
3. On this screen check the diagnostic mode and close the app.
4. Download and extract the nv-data reader on a PC [url]http://phonegeek.us/NV-items_reader_writer.rar[/URL]
5. Connect your phone, in device manager, a new Qualcomm device should appear.
6. Run the program, in the top bar: select the com port (it should be shown in device manager), check both of the boxes in the top bar, and click connect.
7. Now in the top bar click read, if the log says "Log message: > SPC is correct. Phone unlocked" you have done everything correctly so far. (The unlocked part has nothing to do with the SIM lock status)
8. Under "Range (Dec):" enter 0 to 07300 and click read (07233 seems to be the last useful value but a little buffer is good)
9. Save the file with any name you like and send me a private message with it.
nice topic
i would like to use a essential phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
dentedilupo said:
nice topic
I would like to use an Essential Phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
Click to expand...
Click to collapse
People have gotten their phone unlocked by paying it off and waiting a few days for it to unlock. Sprint seems to have disabled this method. Another way is staying with sprint for 50 days and then requesting unlock code. One more way is to "social engineer" a sprint rep into unlocking your phone YMMV. EDIT: This method could possibly if it works guarantee an instant and permanent unlock for all carriers worldwide.
dentedilupo said:
nice topic
i would like to use a essential phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
Click to expand...
Click to collapse
Not a hack, no. You could get Sprint service and keep it for 50 days and then request that they unlock the phone. Other than that, you're screwed.
whymoo said:
People have gotten their phone unlocked by paying it off and waiting a few days for it to unlock. Sprint seems to have disabled this method. Another way is staying with sprint for 50 days and then requesting unlock code. One more way is to "social engineer" a sprint rep into unlocking your phone YMMV. EDIT: This method could possibly if it works guarantee an instant and permanent unlock for all carriers worldwide.
Click to expand...
Click to collapse
Paying it off and waiting a few days for it to unlock often only results in a domestic unlock, not an international unlock. If you social engineer a Sprint rep, all you're likely to get is a temporary international unlock. Then it'll relock itself in 30 days. Currently, the only way to guarantee a full unlock is to wait 50 days with active Sprint service.
Hmmm, so does this have any relevance to this thread? This is what i get from my PH-1..
LordLugard said:
Hmmm, so does this have any relevance to this thread? This is what i get from my PH-1..
Click to expand...
Click to collapse
how you get that
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
LordLugard said:
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
Click to expand...
Click to collapse
How long ago did you buy it? Bet you are going to get it locked again
Sent from my PH-1 using Tapatalk
LordLugard said:
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
Click to expand...
Click to collapse
Yes you bought your phone outright so I believe Sprint is required to unlock it, this is for people who bought it on a lease and then paid it of, some people on leased phones got them unlocked, some people were able to pay it off and then unlock it through that menu, however it looks like Sprint disabled that method. Since your phone is a Sprint unlocked phone your nv-data would be useful if you are willing to share it. One other thing you should check is whether your phone works with non-American SIM cards.
whymoo said:
Yes you bought your phone outright so I believe Sprint is required to unlock it, this is for people who bought it on a lease and then paid it of, some people on leased phones got them unlocked, some people were able to pay it off and then unlock it through that menu, however it looks like Sprint disabled that method. Since your phone is a Sprint unlocked phone your nv-data would be useful if you are willing to share it. One other thing you should check is whether your phone works with non-American SIM cards.
Click to expand...
Click to collapse
Sprint will still unlock the phone automatically after payoff. It's just that Sprint will relock it to prevent reselling.
It's actually kind of lame, considering they are required by the FTC/FCC to unlock their devices when they are paid off.
cfclay said:
How long ago did you buy it? Bet you are going to get it locked again
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
LordLugard said:
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
Click to expand...
Click to collapse
Ascertion said:
Sprint will still unlock the phone automatically after payoff. It's just that Sprint will relock it to prevent reselling.
It's actually kind of lame, considering they are required by the FTC/FCC to unlock their devices when they are paid off.
Click to expand...
Click to collapse
According to Slickdeals Sprint has disabled the auto unlock after payoff the only way to unlock now is to stay with them for 50 days. There have also been many reports on Slickdeals of people's unlocked phones relocking. That is why developing this method is super important and why we need people to send their nv-data because right now it's our best shot at a permanent solution.
How do they relock?
Say when I'm using tmobile, is there a program that runs in the back ground that checks with Sprint via web and relock?
LordLugard said:
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
Click to expand...
Click to collapse
Mine did. It was unlocked for around a month and then Sprint locked it when I was using a different sim card in a foreign country.
The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
Maybe the devices are being relocked because sprint thinks the activity people are doing ie "paying off the lease on 5 phones the first day then cancelling after 3 days" is fraudulent ???
Sounds like there is a program that has to be run for the phone to sim unlock.
Maybe the program is what's needed for it to stick?
Otherwise once a sprint sim is reinserted it may relock according to the huge slickdeals thread.
My device was unlocked about 36 hours after paying it off. Then a few days later I was locked to Sprint again.
From what I'm reading Sprint can relocked it as long as a Sprint sim in inserted.
Ascertion said:
My device was unlocked about 36 hours after paying it off. Then a few days later I was locked to Sprint again.
From what I'm reading Sprint can relocked it as long as a Sprint sim in inserted.
Click to expand...
Click to collapse
Did you have a Sprint sim inserted?
The relock probably happens through the com.redbend.app also known as the Sprint OMA-DM app uninstalling it might fix the issue. However, I don't know for certain and we need an unlocking method anyway can any of you share your nv-data?
Received my phone in 12/15 and paid off the lease the next day, but never got an unlock I think they nerfed the automatic unlock. Has anyone have luck with this method?
whymoo the numbers in your steps in your instructions are off.
Plus, I'm open to help but I'm a total noob at doing something like this. You're going to have to explain things more after the 4th step so it could be as painless and easy and then I definitely do it!
Hi everyone,
I recently just get my new google pixel 3a from amazon,
but it seems like they send me the Verizon version of it.
The version of the phone is android 10 and I am trying to unlocked OEM under developer options in order to root my device,
but it's likely seems like there is no way that I can unlock the OEM...?
So I was wondering if anyone know the way of unlocking it or maybe there is a way that I can root without Unlocking the OEM.
Thank you!!
Skylar514 said:
Hi everyone,
I recently just get my new google pixel 3a from amazon,
but it seems like they send me the Verizon version of it.
The version of the phone is android 10 and I am trying to unlocked OEM under developer options in order to root my device,
but it's likely seems like there is no way that I can unlock the OEM...?
So I was wondering if anyone know the way of unlocking it or maybe there is a way that I can root without Unlocking the OEM.
Thank you!!
Click to expand...
Click to collapse
Verizon is notorious for locking down their equipment!!! I would recommend seeing if you can return it and get the unlocked variant!
Sent from my GM1917 using Tapatalk
Just a heads up if anyone happens to find this after grabbing the $200 3a from Verizon: they claim they will unlock your phone after 60 days, something on their site I confirmed with a rep. I'll update January 24 if it does or doesn't happen as I plan to root then (for me, a $200 discount was worth a two month delay).
iamxaq said:
Just a heads up if anyone happens to find this after grabbing the $200 3a from Verizon: they claim they will unlock your phone after 60 days, something on their site I confirmed with a rep. I'll update January 24 if it does or doesn't happen as I plan to root then (for me, a $200 discount was worth a two month delay).
Click to expand...
Click to collapse
Just so you are aware, the rep is talking about the SIM card lock. This is different than the bootloader unlock which is required to root your phone.
A SIM card unlock allows you to use the phone with other service providers. Most providers will lock the phone as long as you owe money on the phone. If you bought it outright or have paid the phone off, then the provider will generally SIM unlock the phone. Verizon won't even SIM card unlock the phone until it has been active for 60 days. They say this is to prevent pre-sale theft of their phones, but the policy is certainly more strict than any other provider. However do not misinterpret this to mean that Verizon will SIM unlock all phones after 60 days. If you owe money on the phone, they are not obligated to SIM card unlock it. It is possible sometimes to get the provider to SIM unlock the phone while you still owe money on the phone, but that can be hit and miss.
A bootloader unlock is needed to root the phone. Verizon is the one USA service provider that locks the bootloader of all their devices by policy. Even if a Verizon phone is SIM card unlocked, there is no guarantee that you will be able to bootloader unlock the phone or root it. Generally speaking, you should consider every Verizon phone to be bootloader locked and considering it "winning the lottery" if you are actually able to bootloader unlock it. There are times when Verizon messes up the IMEI numbers and allow phones to be unlocked, but that this just luck if it happens.
I've owned Verizon phones before that were bootloader locked and I will never buy another one. But that is my personal preference. If you have no interest in rooting your phone, then the bootloader isn't that important of an issue. But if you do want to root the phone (and it sound like you do), I would recommend that you see about returning the phone during the return period and purchasing the "Unlocked" version (the "NON-Verizon version).
Sic is correct. Verizon will only SIM unlock the phones. That was the main reason I left them back when I had to use rumrunner on my M7. Once it died and I had to get another phone, I left Verizon and never looked back. When they asked why I was leaving, I told them I might return if they ever let us unlock our bootloaders. The employee knew there was no saving me at that point.
If you want to have an unlocked bootloader, the best bet would be to have a non-carrier branded phone.
Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
Locking
I could be mistaken, but sim and bootloader unlocking are not related. I have a verizon pixel 1 that I am using on a different carrier (Google FI) no problems, but the Verizon bootloader CANNOT be unlocked. In the booloader it's listed as US and my second Pixel 1 is listed as "ROW" and was able to have it's bootloader unlocked.
Someone please correct me if I'm wrong. (And show me how to unlock big red's Bootloader on the Pixel 1 Android 10.
Zepher013 said:
Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
Click to expand...
Click to collapse
lmt1979 said:
I could be mistaken, but sim and bootloader unlocking are not related. I have a verizon pixel 1 that I am using on a different carrier (Google FI) no problems, but the Verizon bootloader CANNOT be unlocked. In the booloader it's listed as US and my second Pixel 1 is listed as "ROW" and was able to have it's bootloader unlocked.
Someone please correct me if I'm wrong. (And show me how to unlock big red's Bootloader on the Pixel 1 Android 10.
Click to expand...
Click to collapse
He is not asking about the bootloader. His phone is carrier (SIM) locked. I don't know Sprint's policies but if they say 50 days I would believe that.
Zepher013 said:
Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
Click to expand...
Click to collapse
They usually will sim unlock if the device is fully paid. If not then you'll probably have to wait. Once your device is sim unlocked then you can unlock the bootloader.
bobby janow said:
They usually will sim unlock if the device is fully paid. If not then you'll probably have to wait. Once your device is sim unlocked then you can unlock the bootloader.
Click to expand...
Click to collapse
It was initially on a payment plan but I went ahead and paid it off in full after realizing that I'd have to do so to get bootloader unlocking to become available, but yes thank you for confirming that. The end of the 50 day period is at the end of the month so I guess I'll know for sure then.
Zepher013 said:
It was initially on a payment plan but I went ahead and paid it off in full after realizing that I'd have to do so to get bootloader unlocking to become available, but yes thank you for confirming that. The end of the 50 day period is at the end of the month so I guess I'll know for sure then.
Click to expand...
Click to collapse
You can call them if it's paid off and get it done now. There is no need to wait the 50 days.
bobby janow said:
You can call them if it's paid off and get it done now. There is no need to wait the 50 days.
Click to expand...
Click to collapse
I mean I did try doing so a couple weeks ago, went through customer support about 2 or 3 times and my call was eventually escalated to one of their tech support reps who basically told me I'd have to wait the 50 days to have it sim unlocked, which I'm assuming in turn will then allow bootloader unlocking. Was pretty frustrating having to ask multiple representatives on the phone and in a number of local Sprint stores without anyone giving me a straight answer or just giving me false information. You seem to be pretty sure, have you had a different experience?
Zepher013 said:
I mean I did try doing so a couple weeks ago, went through customer support about 2 or 3 times and my call was eventually escalated to one of their tech support reps who basically told me I'd have to wait the 50 days to have it sim unlocked, which I'm assuming in turn will then allow bootloader unlocking. Was pretty frustrating having to ask multiple representatives on the phone and in a number of local Sprint stores without anyone giving me a straight answer or just giving me false information. You seem to be pretty sure, have you had a different experience?
Click to expand...
Click to collapse
Nope. Just been reading and that's the general consensus.. If you can't get it with one rep hang up and call again. Demand it since your device is paid off. That 50 day bull**** is just that.
Is there anyone who can do this ? I saw someone offering the unlock for free...believe his name on here was mobbdeep?? Service is TMobile, phone came directly from TMobile as well, and have had acount for a few months now.
Raysofsunshine said:
Is there anyone who can do this ? I saw someone offering the unlock for free...believe his name on here was mobbdeep?? Service is TMobile, phone came directly from TMobile as well, and have had acount for a few months now.
Click to expand...
Click to collapse
Sorry bro, he closed that thread a while back. It was legit, he unlocked both of mine. Keep a look out to see if he will do it again. Otherwise you may have to call TMO and persuade them to help or tweet the help desk. Happy modding!
So maybe I can give some help with information. T-Mobile will not allow you to seamlessly network unlock without a full payoff. You can typically contact T-Mobile's Twitter and get them to unlock it if you have a specific reason. According to someone I know directly in their support, they will typically unlock with minimal hassle if you have at least three device payments. However, you can typically get an unlock earlier if you give them a valid reason. A lot of people reported network issues with an OTA. Referencing this, and informing them that a bootloader unlock is necessary for repair, they unlocked mine with literally a single payment on file. It took a bit of persistence (and even referencing the XDA thread), but they did unlock it for me. Give it a shot. Worst they can say is no.
stompysan said:
So maybe I can give some help with information. T-Mobile will not allow you to seamlessly network unlock without a full payoff. You can typically contact T-Mobile's Twitter and get them to unlock it if you have a specific reason. According to someone I know directly in their support, they will typically unlock with minimal hassle if you have at least three device payments. However, you can typically get an unlock earlier if you give them a valid reason. A lot of people reported network issues with an OTA. Referencing this, and informing them that a bootloader unlock is necessary for repair, they unlocked mine with literally a single payment on file. It took a bit of persistence (and even referencing the XDA thread), but they did unlock it for me. Give it a shot. Worst they can say is no.
Click to expand...
Click to collapse
i'll have to give it a try. this is my first tmobile OP variant and i'm already upset that i didnt buy unlocked directly, i just didnt have the full amount up front and really needed a new phone. went with the 8.
Look in the 8+ forums. I just got my 8+ unlocked a few days back. I messaged the person and she got back within about two days. After that I sent her my info and I was unlocked in a couple hours.
Scott said:
Look in the 8+ forums. I just got my 8+ unlocked a few days back. I messaged the person and she got back within about two days. After that I sent her my info and I was unlocked in a couple hours.
Click to expand...
Click to collapse
Which thread is it in I'm having trouble finding it.
I just called T-Mobile and they approved the unlock for my OP8 (purchased in August 2020). My reasoning was T-Mobile is paying half of the phone (50% off deal) and told them I will be paying my half early (around $230 left). So they said yes to unlock my phone. Give it a try.
What if you buy a T-Mobile locked 8 on ebay? I thought you could still unlock bootloader with msm, am I screwed?
sixisixsix said:
What if you buy a T-Mobile locked 8 on ebay? I thought you could still unlock bootloader with msm, am I screwed?
Click to expand...
Click to collapse
You need to request an unlock token (bin file) from Oneplus to flash before you unlock the bootloader.
demonlordoftheround said:
You need to request an unlock token (bin file) from Oneplus to flash before you unlock the bootloader.
Click to expand...
Click to collapse
Yeah but I bought the phone off of eBay so I don't think they will unlock. I am thinking of paying for an unlock service that costs around $80-$100 (I don't know of any legitimate ones) or returning the phone and buying the n10 5g. The only thing preventing me from getting the n10 5g is the lcd screen, that is a major issue for me.
sixisixsix said:
Yeah but I bought the phone off of eBay so I don't think they will unlock. I am thinking of paying for an unlock service that costs around $80-$100 (I don't know of any legitimate ones) or returning the phone and buying the n10 5g. The only thing preventing me from getting the n10 5g is the lcd screen, that is a major issue for me.
Click to expand...
Click to collapse
though you bought it, are you a tmobile customer? I think if the phone is already paid off, and you use the phone on their network for at least 40 days straight, then you should qualify for an unlock.
savatage_dude said:
though you bought it, are you a tmobile customer? I think if the phone is already paid off, and you use the phone on their network for at least 40 days straight, then you should qualify for an unlock.
Click to expand...
Click to collapse
I got my TMo OP8 off Swappa and just requested the unlock code from the OnePlus website the day it arrived. It took 7 days literally to the minute to get my unlock code, which I hear is the norm.
But also note that we're all talking about 2 different things: a bootloader unlock (which is what I did) and a carrier unlock (which is what OP was after, I believe).
SilverZero said:
I got my TMo OP8 off Swappa and just requested the unlock code from the OnePlus website the day it arrived. It took 7 days literally to the minute to get my unlock code, which I hear is the norm.
But also note that we're all talking about 2 different things: a bootloader unlock (which is what I did) and a carrier unlock (which is what OP was after, I believe).
Click to expand...
Click to collapse
when i checked the oneplus website for bootloader unlock it required an unlock code from tmobile. can you link me to the page where i can request the bootloader unlock?
edit: I am an idiot, disregard that.
Can you help me with getting the unlock token? what exact commands did you use to get unlock code? I followed the oneplus guide but get the response-
"C:\platform-tools>fastboot.exe oem get_unlock_code
FAILED (remote: 'Please enable OEM unlocking in Settings first')
fastboot: error: Command failed"
my understanding is that you need to sim unlock before you can oem unlock.
stompysan said:
So maybe I can give some help with information. T-Mobile will not allow you to seamlessly network unlock without a full payoff. You can typically contact T-Mobile's Twitter and get them to unlock it if you have a specific reason. According to someone I know directly in their support, they will typically unlock with minimal hassle if you have at least three device payments. However, you can typically get an unlock earlier if you give them a valid reason. A lot of people reported network issues with an OTA. Referencing this, and informing them that a bootloader unlock is necessary for repair, they unlocked mine with literally a single payment on file. It took a bit of persistence (and even referencing the XDA thread), but they did unlock it for me. Give it a shot. Worst they can say is no.
Click to expand...
Click to collapse
this is what i had the ebay seller i got my phone from do, and apparently they are going to unlock tonight; the rep said the phone needs to be used for at least 48hrs on tmo network, but preferably 40 days before unlocking. It seems they have an official policy on carrier unlocking and then another policy which is only used on twitter; all very confusing. my concern now is that custom roms will not work correctly on tmo op8t, as verizon owner have reported crdroid not working for them.
Ok mobdeep is back in the game of unlocking TMO phones. Head to his thread and read the info. Happy modding!
So I have an unlocked carrier t-mobile device and I want an unlocked bootloader. Who do I need to contact to get the 7 days rolling? Thanks
EngineManShawn said:
So I have an unlocked carrier t-mobile device and I want an unlocked bootloader. Who do I need to contact to get the 7 days rolling? Thanks
Click to expand...
Click to collapse
Everything you'll need to do is Here I did it last Thursday it's pretty quick to get the needed info.
My device already i
hungmung said:
Everything you'll need to do is Here I did it last Thursday it's pretty quick to get the needed info.
Click to expand...
Click to collapse
My device is already being used on a different carrier. So I need to do what steps now?
T-mobile says I can use this device with any carrier
Raysofsunshine said:
Is there anyone who can do this ? I saw someone offering the unlock for free...Service is TMobile
Click to expand...
Click to collapse
EngineManShawn said:
My device is already being used on a different carrier. So I need to do what steps now?
Click to expand...
Click to collapse
If you guys are wanting to root your Tmobile/Sprint phone here is the guide, i unlocked my phone, unlocked my bootloader & rooted it. To get token it took exactly a week. Here are the guides: Android 11 how to root T-MOBILE OP8 5G
TIP: Go into Settings>Wifi&Network>SIM&Network:> Network Unlock. This should get your phone unlocked which is the first step. Then head over to unlock token - OnePlus (United States) and apply to get your token, which took me 1 week exactly. Here is also a tool incase you brick your phone: Unbrick tool to restore your device to OxygenOS
Sm-s908u I need to carrier unlock this device and remove the hardware that att has installed on device that will make my phone "factory unlocked" without paying. Please is there any options for wiping the device completely and installing everything for the specs and such
If the phone is eligible you can request it right on Att's Website. https://www.att.com/deviceunlock/
I'm having an issue getting mine unlocked via the carrier(boost) as well although I have met all the eligibility requirements and they keep telling me it is unlocked. It is not every sim/esim i tried confirms its carrier locked. Ill be following in case anyone knows of a way to get around this.
I can't get att to officially unlock hence why I'm trying to find a way around there locking software/ programming bs. I've hered the issue your up against is common within there consumers.
1loves22ultra said:
I can't get att to officially unlock hence why I'm trying to find a way around there locking software/ programming bs. I've hered the issue your up against is common within there consumers.
Click to expand...
Click to collapse
Why not pay the device off, and get it unlocked honestly.
ATT will unlock it, if it is paid off and all clear. I've had ATT unlock many of devices, once I've paid them off.
Device needs to be paid off as C Kent stated. There are no free services for that. And if you do decide to do a paid service you might get an imei of an international device which will make the device unusable on At&t network. This happened to me on one of my devices I use to tinker with. Once they unlocked device the assigned a random imei that came back to a J7. Some my At&t Note 8 was registering with At&t as an International device...so yeah pay it off. Submit request to At&t and within minutes you get an unlock code