Realme 2 logo stuck and can't enter recovery mode - Oppo Realme 2 Questions & Answers
i encountered with an issue yesterday in the evening.
When I see my realme 2 phone, it was stucked in a single screen, nothing worked.
Then I pressed power button to shut it down. but then it stucked in a screen showing realme logo only.
I tried everything that is provided in the internet.
1. Press volume up button + power button for more than 10sec
but it just restarted phone and then again stucked in the same screen
2. Press volume down button + power button for more than 40sec
but nothing happened.
3. Press volume up button + volume down button + power button for more than 40sec
but nothing happened.
4. Press volume up button + power button for more than 40sec now before phone starts again I pressed volume down button + power button
but nothing happened, phone just restarted.
How can I reinstall the software now?
I have downloaded the software and put it into SD card.
but if I will not reach to boot menu, how will I install it?.
Alquma said:
i encountered with an issue yesterday in the evening.
When I see my realme 2 phone, it was stucked in a single screen, nothing worked.
Then I pressed power button to shut it down. but then it stucked in a screen showing realme logo only.
I tried everything that is provided in the internet.
1. Press volume up button + power button for more than 10sec
but it just restarted phone and then again stucked in the same screen
2. Press volume down button + power button for more than 40sec
but nothing happened.
3. Press volume up button + volume down button + power button for more than 40sec
but nothing happened.
4. Press volume up button + power button for more than 40sec now before phone starts again I pressed volume down button + power button
but nothing happened, phone just restarted.
How can I reinstall the software now?
I have downloaded the software and put it into SD card.
but if I will not reach to boot menu, how will I install it?.
Click to expand...
Click to collapse
I suggest you to ask on telegram group, since not many users are active on XDA for realme 2.
Alquma said:
i encountered with an issue yesterday in the evening.
When I see my realme 2 phone, it was stucked in a single screen, nothing worked.
Then I pressed power button to shut it down. but then it stucked in a screen showing realme logo only.
I tried everything that is provided in the internet.
1. Press volume up button + power button for more than 10sec
but it just restarted phone and then again stucked in the same screen
2. Press volume down button + power button for more than 40sec
but nothing happened.
3. Press volume up button + volume down button + power button for more than 40sec
but nothing happened.
4. Press volume up button + power button for more than 40sec now before phone starts again I pressed volume down button + power button
but nothing happened, phone just restarted.
How can I reinstall the software now?
I have downloaded the software and put it into SD card.
but if I will not reach to boot menu, how will I install it?.
Click to expand...
Click to collapse
Hi @Alquma, I am also facing this same issue. Did you sort your issue? If yes, please guide me too
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try turning off phone by pressing and holding a Volume Down and Power Button, when phone is turned off, press and hold Volume Up and Power Button, when Samsung logo pops up hold only Power Button
wojtess said: try turning off phone by pressing and holding a Volume Down and Power Button, when phone is turned off, press and hold Volume Up and Power Button, when Samsung logo pops up hold only Power Button Click to expand... Click to collapse Thanks, but the phone is turned off permanently... this is the main problem...
KRaussss said: Thanks, but the phone is turned off permanently... this is the main problem... Click to expand... Click to collapse try press and hold Volume Up and Power Button, when Samsung logo pops up hold only Power Button
wojtess said: try press and hold Volume Up and Power Button, when Samsung logo pops up hold only Power Button Click to expand... Click to collapse It doesn't work, unfortunately. The phone remains off
Charge the phone.
jwoegerbauer said: Charge the phone. Click to expand... Click to collapse The phone does not charge
My recommendation: Take phone to authorized service center and let them try to fix it.
After one night usb connected to the laptop, but black screen at every time, I tried to enter in the recovery mode again, and it worked! no idea...