Dimming and screen shut off when on call - Samsung Galaxy Note 20 Ultra Questions & Answers

Can't for some reason find an option anywhere on the phone to stop this from happening. Every time I'm on a call after about 10 seconds the screen will dim and a few seconds later goes to black. Can tap on screen 2x to wake it up again but I don't want this to ever happen. Not connected to full device shut down that I have turned up to 5 mins so has nothing to do with that setting. Can anyone assist and help me stop this form happening all the time? Many thanks!

jasonrak said:
Can't for some reason find an option anywhere on the phone to stop this from happening. Every time I'm on a call after about 10 seconds the screen will dim and a few seconds later goes to black. Can tap on screen 2x to wake it up again but I don't want this to ever happen. Not connected to full device shut down that I have turned up to 5 mins so has nothing to do with that setting. Can anyone assist and help me stop this form happening all the time? Many thanks!
Click to expand...
Click to collapse
Go to Settings/ Accessibility/ Screen reader/ Under Voice Assistant tap settings then scroll down to Quick Menu, tap it, then look for Dark Screen toggle. Click this setting off.. Let me know if that works for you.

MrMike2182 said:
Go to Settings/ Accessibility/ Screen reader/ Under Voice Assistant tap settings then scroll down to Quick Menu, tap it, then look for Dark Screen toggle. Click this setting off.. Let me know if that works for you.
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Click to collapse
Thank you! I turned it off. Next time I'm on a call I'll see if it did the trick and post back.

MrMike2182 said:
Go to Settings/ Accessibility/ Screen reader/ Under Voice Assistant tap settings then scroll down to Quick Menu, tap it, then look for Dark Screen toggle. Click this setting off.. Let me know if that works for you.
Click to expand...
Click to collapse
No this didnt stop screen from dimming and turning black

jasonrak said:
No this didnt stop screen from dimming and turning black
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Click to collapse
Not sure then because that was the only thing I could find.. Maybe it's a setting that we don't have control over.. I do know that the screen is supposed to shut off when it's close to your face and the reason being is so that your face isn't pressing on stuff and making the phone do things you don't want it to be doing.. My moms face sure does seem to disable a lot of stuff like fast charging and even turning the screen brightness so low that she thought it was broken haha..

MrMike2182 said:
Not sure then because that was the only thing I could find.. Maybe it's a setting that we don't have control over.. I do know that the screen is supposed to shut off when it's close to your face and the reason being is so that your face isn't pressing on stuff and making the phone do things you don't want it to be doing.. My moms face sure does seem to disable a lot of stuff like fast charging and even turning the screen brightness so low that she thought it was broken haha..
Click to expand...
Click to collapse
HA. No, phone is on a desk, not near my face. But yeah most phones nowadays do that. Thanks for trying tho.
Anyone else with any thoughts?

Tried replicating the problem on my end. I called someone, enabled speakerphone and put the phone on the table.
The screen indeed turned dim after 10 seconds and turned black afterwards. It bypassed my screen timeout setting which is 5 minutes. The phone app is in the foreground. Double tapping the screen wakes it up.
I minimized the phone app; the homescreen is now in the foreground. It adhered to the 5 minutes screen timeout setting.
I guess the temporary workaround is that after you answer the call, exit out of the phone app.
Sent from my SM-N950F using Tapatalk

jasonrak said:
Can't for some reason find an option anywhere on the phone to stop this from happening. Every time I'm on a call after about 10 seconds the screen will dim and a few seconds later goes to black. Can tap on screen 2x to wake it up again but I don't want this to ever happen. Not connected to full device shut down that I have turned up to 5 mins so has nothing to do with that setting. Can anyone assist and help me stop this form happening all the time? Many thanks!
Click to expand...
Click to collapse
Hi. I had the same problem and found the solution using third party application: Screen On Call from Google Playstore: https://play.google.com/store/apps/details?id=com.vorlan.screenoncall.free
It is compatible with Samsung dialer. On the top later you have small button to prevent screen going dark or to disable it. Proximity sensor is working without problem when you hold the phone to the ear.

lukaslake2626 said:
Hi. I had the same problem and found the solution using third party application: Screen On Call from Google Playstore: https://play.google.com/store/apps/details?id=com.vorlan.screenoncall.free
It is compatible with Samsung dialer. On the top later you have small button to prevent screen going dark or to disable it. Proximity sensor is working without problem when you hold the phone to the ear.
Click to expand...
Click to collapse
Yaaawhoooooooo!!! This totally works. I have been an Android user for years and could find an answer for this nowhere. Users, be sure to turn on "Appear on top".
Thank you. Life changing.

Related

REQ: Lock Screen disable with Exchange

I'm ok with entering the pin after the set timeout of 30 minutes. However, if my screen times out and turns off and I press the power button to turn the screen on, I always get the annoying lock screen where I have to swipe the ring up before doing anything. To save battery, the screen shuts off after a minute and then i'm forced to swipe again.
There's apps out there to disable the lockscreen all together but my company exchange policy usually doesn't work with that. Any workarounds or known apps that work?
Mairei said:
I'm ok with entering the pin after the set timeout of 30 minutes. However, if my screen times out and turns off and I press the power button to turn the screen on, I always get the annoying lock screen where I have to swipe the ring up before doing anything. To save battery, the screen shuts off after a minute and then i'm forced to swipe again.
There's apps out there to disable the lockscreen all together but my company exchange policy usually doesn't work with that. Any workarounds or known apps that work?
Click to expand...
Click to collapse
I have installed to many apps from the market that didn't work! I need one too.
Nope no way around it. Its there for a reason anyway.
CyberBlaster said:
Nope no way around it. Its there for a reason anyway.
Click to expand...
Click to collapse
Negative. That's FAIL.
I'm using an app that disables exchange securities. I will try to upload.
In the meantime, Google search for it
Edit
Try this .apk
or click here for another thread
http://forum.xda-developers.com/showthread.php?t=1210355
That was created a week ago LOL didn't have to be so mean cause I didn't know about it.
Sent from my HTC-Z710a using XDA Premium App

Full of Problems

Ok, so i opened my phone yesterday only and i am already so frustrated with it that i might even sell it. Anyhow, i have the following problems:
1) The screen turns off automatically after 20seconds, even when i am keeping the phone my hand.
2) the 4 touch keys at the bottom do not light up 95% of the time. They randomly light up sometimes, then they turn off automatically.
What is this? How to solve these issues?
xdduser said:
Ok, so i opened my phone yesterday only and i am already so frustrated with it that i might even sell it. Anyhow, i have the following problems:
1) The screen turns off automatically after 20seconds, even when i am keeping the phone my hand.
2) the 4 touch keys at the bottom do not light up 95% of the time. They randomly light up sometimes, then they turn off automatically.
What is this? How to solve these issues?
Click to expand...
Click to collapse
1. Screen will turn off in the specified screen timeout, if you want to increase it go to Settings\Display Settings\Screen Timeout
2.Touch capacitive button lights are controlled by proximity sensor which is placed in top right, when sensor detects low light it turns on the backlit of capacitive buttons.
xdduser said:
Ok, so i opened my phone yesterday only and i am already so frustrated with it that i might even sell it. Anyhow, i have the following problems:
1) The screen turns off automatically after 20seconds, even when i am keeping the phone my hand.
2) the 4 touch keys at the bottom do not light up 95% of the time. They randomly light up sometimes, then they turn off automatically.
What is this? How to solve these issues?
Click to expand...
Click to collapse
Ok take a deep breath and calm down a bit. Increase the screen time out in display settings.. it does not matter if you keep it in your hand or keep it on the table, if you dont use it, the screen will be turned off, to save the battery and the display itself of course.
And the lights on the capacitive screen, they act according to the lighting in the room, you have sensors beside the earpiece. It takes care of the display brightness and as well as the capacitive button lighting. When they are not lit up, try covering the are around the earpiece with your hand the capacitive keys will light up.
And remember the thumb rule search before posting, google it or search in the forums.
Sent from my MB865
prasannapmv said:
1. Screen will turn off in the specified screen timeout, if you want to increase it go to Settings\Display Settings\Screen Timeout
2.Touch capacitive button lights are controlled by proximity sensor which is placed in top right, when sensor detects low light it turns on the backlit of capacitive buttons.
Click to expand...
Click to collapse
Lol!! We were both typing the answer at the same time it seems..
Sent from my MB865
Okay, so I am making this "my problems" thread. I will not open new threads.
I want to stop auto searching for updates for apps (which happens every few hours/minutes i think). How can I do that?
xdduser said:
Okay, so I am making this "my problems" thread. I will not open new threads.
I want to stop auto searching for updates for apps (which happens every few hours/minutes i think). How can I do that?
Click to expand...
Click to collapse
Use a firewall like we use on our windows pc to avoid certain programs accessing internet. Best free app on google play is droidwall.
Sent from my MB865 using xda app-developers app
xdduser said:
Okay, so I am making this "my problems" thread. I will not open new threads.
I want to stop auto searching for updates for apps (which happens every few hours/minutes i think). How can I do that?
Click to expand...
Click to collapse
Open the playstore. Press menu_settings then uncheck the check for updates box. Notifications and auto update.
Motorola lied and I'm still locked mb865

An app to turn off the screen WITHOUT locking.

Hi All,
I was hoping you guy might be able to help me out.
The LG G3 is awesome, i love being able to turn the screen on and off without using any buttons.
One bit that i think could use some work is that currently, when the screen is on, you can tap the notification bar twice to turn the screen off, however, i find that this doesnt work so well all the time.
I have Nova launcher and i wanted to link a two finger swipe gesture with an app to turn the screen off however...
All the apps on the store only seem to offer you the option to turn the screen off and lock the phone immediately at the same time. Does anyone know of an app that will let me turn the screen off, but NOT lock the phone immediately, and just leave the lock settings to the system defaults.
It seems pretty straight forward but i've tried about 30 apps on the store and all of them only screen off and lock, none allow you to do it without locking the phone immediately.
Any help would be really appreciated!
Ums
umar_akhtar786 said:
Hi All,
I was hoping you guy might be able to help me out.
The LG G3 is awesome, i love being able to turn the screen on and off without using any buttons.
One bit that i think could use some work is that currently, when the screen is on, you can tap the notification bar twice to turn the screen off, however, i find that this doesnt work so well all the time.
I have Nova launcher and i wanted to link a two finger swipe gesture with an app to turn the screen off however...
All the apps on the store only seem to offer you the option to turn the screen off and lock the phone immediately at the same time. Does anyone know of an app that will let me turn the screen off, but NOT lock the phone immediately, and just leave the lock settings to the system defaults.
It seems pretty straight forward but i've tried about 30 apps on the store and all of them only screen off and lock, none allow you to do it without locking the phone immediately.
Any help would be really appreciated!
Ums
Click to expand...
Click to collapse
Maybe try a tasker profile?
bradleyw801 said:
Maybe try a tasker profile?
Click to expand...
Click to collapse
Thanks for the idea. I just tried and had no joy. It can trigger an action when i turn the screen off myself, but it wont turn the screen off for me.
Any other ideas?
I feel like this is so straight forward and that i'm just being super dense - im hoping someone points something so obvious and straight forward out that i missed!
umar_akhtar786 said:
Thanks for the idea. I just tried and had no joy. It can trigger an action when i turn the screen off myself, but it wont turn the screen off for me.
Any other ideas?
I feel like this is so straight forward and that i'm just being super dense - im hoping someone points something so obvious and straight forward out that i missed!
Click to expand...
Click to collapse
You could try an app like Button Savior. https://play.google.com/store/apps/details?id=com.smart.swkey.nonroot
It has the option to swipe from the side to bring up the buttons, and from what I understand, the power button on it is exactly the same action as pressing the power button on your phone. You could tweak it to try and get it to the solution you want, but I think at least the button should be what you are looking for.
bradleyw801 said:
You could try an app like Button Savior. https://play.google.com/store/apps/details?id=com.smart.swkey.nonroot
It has the option to swipe from the side to bring up the buttons, and from what I understand, the power button on it is exactly the same action as pressing the power button on your phone. You could tweak it to try and get it to the solution you want, but I think at least the button should be what you are looking for.
Click to expand...
Click to collapse
Thanks - just tried it and it is suffers from the same thing - it automatically locks the phone when you press the power button.
umar_akhtar786 said:
Thanks - just tried it and it is suffers from the same thing - it automatically locks the phone when you press the power button.
Click to expand...
Click to collapse
My phone seems to do the same action either way. I think I know what you are talking about. It seems that on previous roms, the screen could go dark, but if I woke the phone back up it wasn't actually locked. What about this app? It seems to distinguish between the two.
https://play.google.com/store/apps/details?id=com.katecca.screenofflock
---------- Post added at 06:49 PM ---------- Previous post was at 06:46 PM ----------
Here is another one you could potentially try. https://play.google.com/store/apps/details?id=com.ericlpchow.screentrigger
Tried both of the above... Neither seem to work!
Sent from my LG-D855 using XDA Free mobile app
I use "No Lock" when I want to switch off the phone but bypass lock settings when I turn it on. Is that what you mean?
https://play.google.com/store/apps/details?id=org.jraf.android.nolock&hl=en
Hi, Thanks for the suggestion... The problem with that app is that the phone won't lock until I go back in and disable it... I want the phone to use the same system timeout so if I do leave my phone lying around it will lock after 3 or 5 minutes on its own.
Sent from my LG-D855 using XDA Free mobile app
umar_akhtar786 said:
Hi All,
I was hoping you guy might be able to help me out.
The LG G3 is awesome, i love being able to turn the screen on and off without using any buttons.
One bit that i think could use some work is that currently, when the screen is on, you can tap the notification bar twice to turn the screen off, however, i find that this doesnt work so well all the time.
I have Nova launcher and i wanted to link a two finger swipe gesture with an app to turn the screen off however...
All the apps on the store only seem to offer you the option to turn the screen off and lock the phone immediately at the same time. Does anyone know of an app that will let me turn the screen off, but NOT lock the phone immediately, and just leave the lock settings to the system defaults.
It seems pretty straight forward but i've tried about 30 apps on the store and all of them only screen off and lock, none allow you to do it without locking the phone immediately.
Any help would be really appreciated!
Ums
Click to expand...
Click to collapse
Take this.
Note: Needs Root
Not sure it it covers your needs, but I'm using SkipLock combined with Gravity Screen
SkipLock let's you bypass the lockscreen (and pincode) when your phone is connected to either a trusted WIFI network or a trusted BT-device (carkit!).
As soon as you get home you'll turn on your screen and you the lockscreen as usual, but from that point on it's lockscreen free until it disconnects with your wifi network.
So when you turn off the screen the screen goes black, but as soon as you turn it on again you'll see either the homescreen or your last opened app.
It works really GREAT!
Gravity screen is not needed but makes it even easier. It automatically turns your screen on when you pick up the phone, and turns it off when you place it down (configurable). It also features Pocket Mode so it will turn the screen off when you put it in your pocket and on again when you take it out. Worst part was getting used to NOT press the power-button anymore
v_singh said:
Take this.
Note: Needs Root
Click to expand...
Click to collapse
Hi, Thanks for the suggestion - i just tried the app and it has a non-root version, but that just basically turns the screen black, leaves the notification bar and navi buttons and doesnt actuall replicate pressing the power button.
I cant root my phone either as i need to use banking apps and these dont work with root.
Any other ideas?
latino147 said:
Not sure it it covers your needs, but I'm using SkipLock combined with Gravity Screen
SkipLock let's you bypass the lockscreen (and pincode) when your phone is connected to either a trusted WIFI network or a trusted BT-device (carkit!).
As soon as you get home you'll turn on your screen and you the lockscreen as usual, but from that point on it's lockscreen free until it disconnects with your wifi network.
So when you turn off the screen the screen goes black, but as soon as you turn it on again you'll see either the homescreen or your last opened app.
It works really GREAT!
Gravity screen is not needed but makes it even easier. It automatically turns your screen on when you pick up the phone, and turns it off when you place it down (configurable). It also features Pocket Mode so it will turn the screen off when you put it in your pocket and on again when you take it out. Worst part was getting used to NOT press the power-button anymore
Click to expand...
Click to collapse
This sounds like a cool set of apps, but I'm quite pedantic about my phone and the way it uses battery and with all the sensors working. I'm not sure its right for me, but its cool none-the-less.
umar_akhtar786 said:
This sounds like a cool set of apps, but I'm quite pedantic about my phone and the way it uses battery and with all the sensors working. I'm not sure its right for me, but its cool none-the-less.
Click to expand...
Click to collapse
Skiplock doesn't use up any battery. Gravity MIGHT, but there are options to choose that use up more or less battery.
Don't know about needing root though...
Hi, I have been looking for this too....no solution? I use the trusted places and devices to keep my phone unlocked when i am home, and when in the car (connected to bluetooth) but of course turning off the screen also locks it.
SkipLock isn't compatible with my Lollipop G3 - any solutions that work on Lollipop? I've been using Tasker but somethings it messes up things a bit so I would like to try something else

screen turns on automatically

When I manually turn the screen off it turns it's of on within 30 seconds. Running stock cm11s. How can I fix this?
joefso said:
When I manually turn the screen off it turns it's of on within 30 seconds. Running stock cm11s. How can I fix this?
Click to expand...
Click to collapse
sorry, dont understand what you asking. can you describe/write it better?
joefso said:
When I manually turn the screen off it turns it's of on within 30 seconds. Running stock cm11s. How can I fix this?
Click to expand...
Click to collapse
It sounds like an app is causing screen wakelocks, to fix this you would have to uninstall the app causing it or change its settings to stop it.
It you are rooted, download Wakelock Detector and look at the Screen Wakelocks, then you can see what app is responsible.
Have you got 'pocket mode' and/or 'active display' switched on?
Sorry for the inclear message I will try to re-explain. When I turn off the display with the hardware button on the side the display itself turns itself on automatically without me giving any input.
I decided to factory reset the phone ( before I read the messeges here on the forum ) this has fixed the issue but now the letter "R" on the keyboard seems to not respond. When I press the letter "R" the E or T gets shown it seems as if that part of the screen is not responding anymore.

screen stop turning off

I noticed that after using the phone for a few hours, the screen will stay on unless I specifically hit the power button to turn it off. The screen off time is set to 15 seconds.
If I reboot it, it will go back to normal, i.e. turning the screen off by itself.
Any one experience this? Some app bug? How to fix it?
Hmmm. Is "Smart Stay" on or off? Do you have Dev Options enabled? If so, is always on while charging option on? All I can think atm.
Sent from my SM-G955U using Tapatalk
tedlin said:
I noticed that after using the phone for a few hours, the screen will stay on unless I specifically hit the power button to turn it off. The screen off time is set to 15 seconds.
If I reboot it, it will go back to normal, i.e. turning the screen off by itself.
Any one experience this? Some app bug? How to fix it?
Click to expand...
Click to collapse
Have you disbled any services or packages with Package Disabler Pro?
I don't have any of these mentioned issue, and I am still trying to pin point which app is the trouble maker.
Call Samsung support, and they said if I have bluetooth device as "trusted" home/location, they have seen such issue, and want me to turn off these "home" indicator Bluetooth connection.
I effectively turned off the Bluetooth wireless, and this afternoon, after a close to 2 hours meeting and was irritated to find out the screen has been on all the time.
I am going to find a good startup manager and disable APP one by one to see which is the bad boy.
thanks

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