I've had this phone since February and it's still stuck on Android 9 and the December 2019 security patch. No updates have ever been reported as available on the phone, and if I go into Settings -> System, it doesn't even have an 'Updates' section.
I've attempted to contact Alcatel Mobile about this several times, but never hear back. Has anyone else had this problem, and how did you resolve it?
Thanks!
SiliconAngel said:
I've had this phone since February and it's still stuck on Android 9 and the December 2019 security patch. No updates have ever been reported as available on the phone, and if I go into Settings -> System, it doesn't even have an 'Updates' section.
I've attempted to contact Alcatel Mobile about this several times, but never hear back. Has anyone else had this problem, and how did you resolve it?
Thanks!
Click to expand...
Click to collapse
What country are you in?
It may be worth trying a factory reset and before you login to play store connect to somewhere like Spain/ UK and try and do an update with a VPN
rockycocky said:
What country are you in?
It may be worth trying a factory reset and before you login to play store connect to somewhere like Spain/ UK and try and do an update with a VPN
Click to expand...
Click to collapse
I'm in Australia.
Considering it took nearly two weeks to get this set up the first time, I'd really rather not have to go through that again... I use the phone for security for dozens of work sites and accounts, setting up all the 2fa keys all over again is painful.
Updating should be a basic function of the phone :-/
Thanks for the suggestion, I will try that as a last resort if I really don't have any other option.
Should there be a 'System Update' tab within Settings --> System? That doesn't exist on my phone...
I also can't figure out how to edit network settings - if I go into Wifi settings, I can see the currently connected wifi network and the current IP, gateway and DNS settings, but there's no way to override the DHCP provided settings with a manual configuration.
SiliconAngel said:
Should there be a 'System Update' tab within Settings --> System? That doesn't exist on my phone...
I also can't figure out how to edit network settings - if I go into Wifi settings, I can see the currently connected wifi network and the current IP, gateway and DNS settings, but there's no way to override the DHCP provided settings with a manual configuration.
Click to expand...
Click to collapse
you should access it in Settings\System\System Update (you can also use the search box in Settings main page to find "system update")
about the network, you can access the Wi-Fi settings of your network ('Modify Network') and then use 'Advanced options'.. you have several settings there, inluding Proxy and DHCP
Related
Hello all,
While going through the initial set up stage of a new rom on my Galaxy S2 I wasn't able to connect to my wifi, the rom simply didn't see any wifi points so I carried on and skipped the Google account bit as I didn't want any settings or apps being downloaded over 3G.
Once the rom was set up I was able to connect to my home wifi and then entered my Google account details. I then downloaded all my apps but my list of previously connected wifi ssids has disappeared. Any other time I have installed a rom, and that is many on quite a few phones, the list of wifi connections is always downloaded from Google along with all my other settings but I assume due to not connecting to wifi at the start of set up I haven't got any of my old wifi connections back. This includes my work wifi which is to say the least a pain to get set up.
Short of reinstalling the rom and hoping I can connect to wifi this time is there a way of downloading my old wifi connection details?
Sewrizer said:
ok. this is quite simple IF you restored the old rom.
enter recovery mode, go in backup and restore, choose restore then restore the rom in which you had all the SSIDs.
now go in play store and download "WiFi Pass Recovery & Backup"(free software). it will tell you all the passwords from the networks you connected to in the past. just write them down on a paper or in notepad, re-flash the desired rom and when you are in the area of any network you can connect using the password you wrote down. i can't think of another method. hit thanks if this helped.
good luck:laugh:
Click to expand...
Click to collapse
Yeah I had thought of that method but was hoping for something a little simpler! LOL. Thanks anyway, this looks like the only way to do this.
Better alternative!
Sewrizer said:
...go in play store and download "WiFi Pass Recovery & Backup"(free software). it will tell you all the passwords from the networks you connected to in the past
Click to expand...
Click to collapse
This works but TrustGo Inc. Antivirus & Mobile Security tells me that it may collect privacy information like IMEI, device model and email account.
Better use this one without security issues: WiFi Key Recovery :good:
Problem solved. I reinstalled the rom but instead of selecting "Reboot" at the end of the install I held the power button in until the phone then went back into recovery. I then installed the latest Dorimanx kernel and rebooted. Dori 9.12 seems to have problems picking up wifi whereas 9.13 has no problems. My home wifi was picked up at the start of the set up and from then on Google reinstalled apps and settings. Or at least is in the process of doing so!
I was a little worried as skipping the wifi set up at the start of my first install meant that there was no email address in the Backup and Restore field within Settings so although the backup and restore boxes were ticked without an email account they may as well have been unticked.. No way to add an email address either.
Thanks for the suggestions, as ever very helpful folks on XDA!
Hi,
Why am I getting this notification for the 1st time in approx 2 months that have got a OPO, despite that am connected to WiFi?
Hoping to hear from you experts.
Thanks.
This sort of thing normally pops up when the WiFi network wants you to go to some sort of page, this is usually for a login to free WiFi hotspots, I assume this Dlink is your WiFi? Perhaps it wants you to open this page to change a configuration or login. This doesn't seem to be Android related at all but more to do with your router, could you try tapping on the notification and screenshot the page it opens, if any.
He's right. This looks like a router setting that you might have turned on like guest mode.
oscarandjo said:
This sort of thing normally pops up when the WiFi network wants you to go to some sort of page, this is usually for a login to free WiFi hotspots, I assume this Dlink is your WiFi? Perhaps it wants you to open this page to change a configuration or login. This doesn't seem to be Android related at all but more to do with your router, could you try tapping on the notification and screenshot the page it opens, if any.
Click to expand...
Click to collapse
Thanks for replying, appreciate your expert views.
DLink is my WiFi and not a hotspot WiFi, never occurred earlier.
When I tap on it, G chrome takes me to 173.194.35.96/generate _204
Google results of this IP......173.194.35.96 which is Spy-IP.com
and Google has different results for this 173.194.35.96/generate _204
It never happened earlier in the past 2 months.
Been using the same OPO and same WiFi.
Any solutions to resolve it?
Thanks again and Best regards!
kokocabana said:
He's right. This looks like a router setting that you might have turned on like guest mode.
Click to expand...
Click to collapse
Like WPS or WiFi ON/OFF on the router?
Micheal1122 said:
Thanks for replying, appreciate your expert views.
DLink is my WiFi and not a hotspot WiFi, never occurred earlier.
When I tap on it, G chrome takes me to 173.194.35.96/generate _204
Google results of this IP......173.194.35.96 which is Spy-IP.com
and Google has different results for this 173.194.35.96/generate _204
It never happened earlier in the past 2 months.
Been using the same OPO and same WiFi.
Any solutions to resolve it?
Thanks again and Best regards!
Click to expand...
Click to collapse
This is a router setting then, that page is some sort of login. Perhaps guest mode has been enabled on your router? Try this:
Settings>Wi-Fi>Modify Network>Show advanced options> Change DHCP to Static. Here, find the box that says Gateway and note the IP here. Now change Static back to DHCP and close this menu.
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config. The login for this is usually on the bottom of the router, otherwise the default can be found by searching the router model number, try finding a guest mode setting and turning it off - I really don't know... You can also change your WiFi name and password here if you like
I can't really help you any more than that.
oscarandjo said:
This is a router setting then, that page is some sort of login. Perhaps guest mode has been enabled on your router? Try this:
Settings>Wi-Fi>Modify Network>Show advanced options> Change DHCP to Static. Here, find the box that says Gateway and note the IP here. Now change Static back to DHCP and close this menu.
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config. The login for this is usually on the bottom of the router, otherwise the default can be found by searching the router model number, try finding a guest mode setting and turning it off - I really don't know... You can also change your WiFi name and password here if you like
I can't really help you any more than that.
Click to expand...
Click to collapse
Thanks for all your expert assistance, now you have given me options shall resolve it.
and keep you updated.
Best regards!
Btw factory reset reflash could help too?
Another strange thing all internet/WiFi related apps work fine including G Chrome and Mail in it but no GMail..........
Micheal1122 said:
Thanks for all your expert assistance, now you have given me options shall resolve it.
and keep you updated.
Best regards!
Btw factory reset reflash could help too?
Click to expand...
Click to collapse
Glad to hear, I am strongly advising against the factory restore. This is a feature of Android, although it is strange for it to be happening in this circumstance there is nothing it will achieve.
oscarandjo said:
Glad to hear, I am strongly advising against the factory restore. This is a feature of Android, although it is strange for it to be happening in this circumstance there is nothing it will achieve.
Click to expand...
Click to collapse
1. Changed router's password.
2. Guests mode is Off.
3. All apps working with WiFi except GMail and GPS.
4. Still see the notification.
5. Should WPS be Enabled, it is disabled at the moment?
6. You don't recommend a factory reset what about a re flash of 30 OR?
Thanks.
Your phone is working fine, it seems you have triggered some sort of bug in Android's WIFI login detection.
The system works by accessing DNS and check if the resulting IP is owned by google.com or some network-internal redirection/replacement by a login page.
Now, the IP 173.194.35.96 is owned by Google, so the DNS lookup obviously worked perfectly but for some reason the phone gets an unexpected answer from that server. Which makes me guess to one of the 2 following options:
a) one of the computers in your network is infected and Google keeps showing the "Prove you're human" captcha window on requests.
b) your provider is replacing failed DNS lookups with it's own "helper" page which for some reason is making Android trip. If possible, change the DNS servers in your router to either OpenDNS or Google DNS.
Micheal1122 said:
5. Should WPS be Enabled, it is disabled at the moment?
Click to expand...
Click to collapse
That's entirely your choice. However I would only recommend enabling it if it's the "Push to WPS" method and not constantly on - WPS is broken and depending on your router it takes between 1 to 10'000 attempts (1 second to ~ 2 hours) to break into your WIFI. Not good!
d4fseeker said:
Your phone is working fine, it seems you have triggered some sort of bug in Android's WIFI login detection.
The system works by accessing DNS and check if the resulting IP is owned by google.com or some network-internal redirection/replacement by a login page.
Now, the IP 173.194.35.96 is owned by Google, so the DNS lookup obviously worked perfectly but for some reason the phone gets an unexpected answer from that server. Which makes me guess to one of the 2 following options:
a) one of the computers in your network is infected and Google keeps showing the "Prove you're human" captcha window on requests.
b) your provider is replacing failed DNS lookups with it's own "helper" page which for some reason is making Android trip. If possible, change the DNS servers in your router to either OpenDNS or Google DNS.
That's entirely your choice. However I would only recommend enabling it if it's the "Push to WPS" method and not constantly on - WPS is broken and depending on your router it takes between 1 to 10'000 attempts (1 second to ~ 2 hours) to break into your WIFI. Not good!
Click to expand...
Click to collapse
Thanks issue resolved.
Thanks issues resolved.
Thanks issue resolved.
oscarandjo said:
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config.
Click to expand...
Click to collapse
This resolved the issue.
Thanks again.
Hello Everyone,
I recently upgraded to CM 12.1 and discovered that my WiFi won't automatically connect to my router anymore if it doesn't detect access to the internet (I'm in China and Google is Blocked). I believe this explains why this is happening as there is internet and having to manually connect each time is annoying at least Is there a way to disable this "new feature" ?
Regards,
Bob
In Settings, got to WiFi, press the menu button in the top right and there should be an Advanced settings section or something similar (sometimes varies based on ROM/Language). Then untick the Avoid poor connection option. This should resolve your problem. If not, you may not have the correct firmware for 5.1.1
I already have Avoid poor connections unchecked. Any other way to fix this?
Does anyone have any ideas? Any help would be appreciated. Thanks
Try disable mobile data before connect to wifi, maybe this way should help
Sent from my A0001 using Tapatalk
viper134 said:
Hello Everyone,
I recently upgraded to CM 12.1 and discovered that my WiFi won't automatically connect to my router anymore if it doesn't detect access to the internet (I'm in China and Google is Blocked). I believe this explains why this is happening as there is internet and having to manually connect each time is annoying at least Is there a way to disable this "new feature" ?
Regards,
Bob
Click to expand...
Click to collapse
I have the EXACT same problem - it really does happen because you're in China and the method of internet access testing is through Google servers blocked in here.
I'm still trying to figure out how to disable the test or maybe reroute the destination.
It would definitely be a temporary solution to make the VPN active 24/7 if you put it on the router instead of on the phone / computer etc.
Let us know if you find a solution!
Itai
this was a very popular and general problem for every Chinese user with google service device.
you have to root your phone and manually change the google server address to a local substitute site, or just turn off the google server detect.
the easiest way is to use an APK developed by Chinese to have all these things done in a click.
search NoExclamation Portal Server 1.5
+1
syzkk said:
this was a very popular and general problem for every Chinese user with google service device. you have to root your phone and manually change the google server address to a local substitute site, or just turn off the google server detect. the easiest way is to use an APK developed by Chinese to have all these things done in a click. search NoExclamation Portal Server 1.5
Click to expand...
Click to collapse
came here with a google search. this problem is generic to later android versions. i'm on cyanogenmod 12.1 which is i gather is android 5.1.
looking at DNS logs, it tries to access: http://connectivitycheck.android.com - which redirects to google and fails as it's blocked by the GFW.
just downloading the chinese apk to fix it... the link to it i found is: http://m.hiapphere.com/apk-org.foxteam.noisyfox.noexclamation
EDIT: so now got noexclamation the app running, but not sure it's doing anything. UI is in chinese, not sure what options to deal with and how. anyone have success with it?
EDIT2: it's like this: install the app. leave it at defaults where it's using the developers website for connectivity check. toggle it ON if it's not already (i believe needs root). reset network settings by toggling airline mode ON/OFFl. you're good.
however - conceptually better fix would is to take the "feature" OUT, not alter the server that it's checking the accessibility of. from the chinese thread, i gather this will get done by:
su
settings put global captive_portal_detection_enabled 0
this seems to survive reboot as well. problem solved, end of monologue!
On my S5, all saved wifi connections were visible in the wifi settings page. On the S7, it seems that only the connections within range are visible. If you go into the data usage / restrict networks, every saved wifi connection is displayed, but there is no way to delete them from there. It seems that there is no way to delete a saved wifi connection once it goes out of range. Anyone know how to do this?
bimmerdriver said:
...On the S7, it seems that only the connections within range are visible. I...
Click to expand...
Click to collapse
Exactly the same issue here. Anyone got any workarounds (non-root)? Third party apps don't seem to work. Pretty ridiculous that you can't forget a saved network and causes a serious issue for me: I have to change my password at work and can't forget the WiFi AP before getting to the office so I'm locked out of my work account...
It is a bit annoying but I can't see how it's a problem?
How are you locked out of your work account?
You can change password when you are in range.
What's the other issue?
jarayn said:
It is a bit annoying but I can't see how it's a problem?
How are you locked out of your work account?
You can change password when you are in range.
What's the other issue?
Click to expand...
Click to collapse
The problematic are Hotel / Airport / etc. Hotspots...
When i received my S7 i "load" an backup from my old android phone... I few days earlier i returned from a long holiday trip and so the "restore-backup" created a lot of hotspots an my S7 i never never need and i'm not able to delete ....
(OK - i can start for a second trip, visit all places and delete hotspot when connected... ) <-- ironic
jarayn said:
It is a bit annoying but I can't see how it's a problem?
How are you locked out of your work account?...
Click to expand...
Click to collapse
We use exchange authentication for WiFi at work. The phone automatically tries to connect using the old password as soon as i'm near the office. Does this three times and locks my ability to use the WiFi. This is before i have chance to see it and forget it in the WiFi settings. Such a simple omission in the UX makes this even an more annoying issue.
Yeah OK the work thing sounds a bit troublesome. I would turn off wifi before I go then turn it on when I'm ready and forget the network before it connects.
...
The holiday wifi hotspot thing i don't get still.
Why is that a problem? You can't see the networks anyway. Is it just an ocd thing?
well you have a drastic option, if nothing else works
go settings>backup and reset>reset network settings
this will erase all your wifi, as well as all bluetooth and data connections saved
Sent from my SM-G930F using XDA-Developers mobile app
---------- Post added at 04:16 PM ---------- Previous post was at 04:10 PM ----------
wegiwegi said:
well you have a drastic option, if nothing else works
go settings>backup and reset>reset network settings
this will erase all your wifi, as well as all bluetooth and data connections saved
Sent from my SM-G930F using XDA-Developers mobile app
Click to expand...
Click to collapse
just done that myself, all my connections disappeared, it works fine, you should try that
Sent from my SM-G930F using XDA-Developers mobile app
The problem with the holiday Hotspots is at least not a real problem... But I don't like this.
I would prefer a function to delete Hotspots even when I'm not connected to them...
(maybe it is small security issue, because a common SSID can be used to connect with my phone...)
Wifi Manager - choose Known network, then remove.
I reported this to Samsung support. That's the only way to get them to fix it. The more people report it, the more likely they are to fix it sooner.
As for whether it's a "problem", I suppose it's not immediately a show stopper. However, after only a couple of weeks, I accumulated a lot of hotspots that clutter up the restrict networks page. Who knows, if too many build up it could cause an problem. There is no reason for Samsung to have implemented it in this way. I've never seen a device (mobile or pc) that did this.
lost_ said:
Wifi Manager - choose Known network, then remove.
Click to expand...
Click to collapse
Thanks, but Android 6 only allows you to forget those networks that you've connected to using the same app. So you can only forget those that you connected to with WiFi Manager, not the in-built settings.
do7slash said:
Thanks, but Android 6 only allows you to forget those networks that you've connected to using the same app. So you can only forget those that you connected to with WiFi Manager, not the in-built settings.
Click to expand...
Click to collapse
Edit: you're correct. I think root and find where file or db that stores the SSID would be the next option.
Edit 2: Get a root editor, backup /data/misc/wifi/wpa_supplicant.conf, then edit it to either remove the entire SSID entry, or set autojoin to 0. There may be root apps that does this.
The plain text passwords are also stored in that supplicant file.
I don't think there is any non-root solution until Samsung changes the Wifi settings to show out-of-range SSIDs. I agree that it is silly for it to not do have this feature at all.
2 solutions so far (?)
Hi,
if you have a non rooted S7 there is no build in possibility to delete the saved wifi connections if you are out of range. Samsung has to fix this in my opinion.
With Marshmallow you can only delete wifi networks with the same app you created them, so third party apps like wifi manager do not work. So far there might be two solutions which work, both are far away from being perfect.
- First solution is to delete ALL network connections...and start from the beginning (1. Go to settings -> 2. Bakup and reset -> 3. Reset network settings -> 4. Follow on screen instructions)...including bluetooth etc.
- Second solution is not fine either. Take a third party app like wifi manager from Kostya on play store and list all known networks. Then set up a (fake) wifi access point with the SSID you want to delete. Once they are in range, you can delete the saved wifi connection. You have to repeat this for every SSID you want to delete.
Best regards,
Alexander
jarayn said:
Yeah OK the work thing sounds a bit troublesome. I would turn off wifi before I go then turn it on when I'm ready and forget the network before it connects.
...
The holiday wifi hotspot thing i don't get still.
Why is that a problem? You can't see the networks anyway. Is it just an ocd thing?
Click to expand...
Click to collapse
Ummm..... maybe cuz stored WiFi networks spew out a wealth of valuable information!!
isc.sans.edu/forums/diary/WiFi+Still+Remains+a+Good+Attack+Vector/21583
lost_ said:
Wifi Manager - choose Known network, then remove.
Click to expand...
Click to collapse
can not remove!
I updated my S7 today (with Sprint) to Android 7, and they fixed this. Out-of-range WiFi networks are listed under the "Manage Networks" options and can be removed from there.
i received my rog 5 tencent version today
i want connect my phone to wifi but after connect phone to wifi received limited connection notification
how can resolve it ?
yaser86100 said:
i received my rog 5 tencent version today
i want connect my phone to wifi but after connect phone to wifi received limited connection notification
how can resolve it ?
Click to expand...
Click to collapse
Check your router
Reboot your router
Check your internet
Reboot your modem
Check you are within range
Make sure IPv6 is supported
Check your password is correct
"Forget" the connection
Add the connection again
Reboot your phone
Contact your ISP
Contact the router manufacturer
Contact Asus
Besides the above checks if everything fails you could try it with a different network if you have access to one.
If other networks work - it might be due to certain settings in yours
i disabled ipv6 and set qos on my router maybe this reason
Anubarak16 said:
Besides the above checks if everything fails you could try it with a different network if you have access to one.
If other networks work - it might be due to certain settings in yours
Click to expand...
Click to collapse
i disabled ipv6 and set qos on router may this is reason of that i test it. bro my phone is tencent edition and i try install google play from app store but i can find it . i check application and there is google play service. how can install google play without app store ? current update shown is 2103.26 cn
I'm not entirely sure it would work as a user app, but you may be able to install Google Play from a third-party source.
https://www.apkmirror.com/apk/google-inc/google-play-store/
problem solved but it's like should put sim card on phone for full wifi connection it's weird and see this for first time