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[Q] How to Register Product? (non-US)

I'm looking for where to register my Note 3 online so I can get free perks.
I'm in Laos at the moment on a long business trip (1-2 years) so I bought my Note 3 here in the Samsung store. (might buy the new Note 10.1 2014 also)
I cant find where to register the phone online for perks.
Anyone have any ideas how I can register the product?
(EDIT: I meant to put this in the Note 3 section sorry)

Country of purchase samsung.com

JJEgan said:
Country of purchase samsung.com
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I bought it in Laos in the Samsung store, but I don't see Laos listed on the website.

Samsung Pay on International Galaxy S6

I bought samsung galaxy s6 (920i version) on ebay to use on AT&T. I got a couple of ota updates so far, but I am wondering whether my s6 will get "samsung pay" app in over the air update. Mine is international model unlocked, so I was wondering what would happen next when samsung pay launches in the us. (Maybe samsung pay app will be on galaxy store?)

Samsung Pay is built-in to your S6. We only need to wait for its implementation on the vendor side.

roydok said:
Samsung Pay is built-in to your S6. We only need to wait for its implementation on the vendor side.
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But don't I need a software update to install samsung pay app (which definitely isn't present on my phone yet) on my phone? Samsung website on samsung pay says I will need a ota software update to install samsung pay on s6. What I am wondering is whether the update that will install samsung pay system will come to my phone, which is international galaxy s6 (920i)although samsung pay is only available in the us and korea.

Yes, you would need a service payment app. This will be available once vendors/credit card companies implement Samsung Pay.

roydok said:
Yes, you would need a service payment app. This will be available once vendors/credit card companies implement Samsung Pay.
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Thanks for your reply! But do you think I will be able to download those apps even though mine (international -singapore version of s6) doesn't get those apps via ota update (as samsung says they will start the service only in us and korea?)

To be able to use it your local credit card company must 1st support it together with local vendors. As youe mentioned only US and south Korean markets will go 1st. If successful other markets including yours will follow.

roydok said:
To be able to use it your local credit card company must 1st support it together with local vendors. As youe mentioned only US and south Korean markets will go 1st. If successful other markets including yours will follow.
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Yes as I am in the United States, samsung pay will be supported from Sept 28th. On that day, carrier-branded phones (at&t/tmobile)will get software update that will install samsung pay system on their phones. But will my phone (unlocked international) get software update that will install samsung pay on Sept 28th?? That is exact question of mine... sorry for bugging but it is very important question for me thanks as always!

Call your US credit card company for details. I feel they can already answer most of your questions as the implementation date is near. It is they who will give you credit and use it thru your S6.

I've found the link to be able to download the Samsung Pay Beta .apk file but I haven't figured out how to get it to install. Does someone else want to try? I'm stuck on a Samsung S6 Edge running 5.0.2. I wonder if you have to have 5.1.1 to run it.
Korea Link - https://kr.mpay.samsung.com/apk
US Link - https://us.mpay.samsung.com/apk
Here's a download link for the Samsung Pay .apk file I found on the Korean link. It lets me install it on my Samsung S6 Edge+ running android 5.1.1.
https://mega.nz/#!cRFkUAhT!8h7kOQ8opFy3YWal7xgw68EByv6dOsgepURGy9C005E

If you don't get a OTA with Samsung Pay, you can probably install the APK from apkmirror or something like that. I would be surprised if Samsung Pay checks model number instead of carrier/location. If it is anything like Android Wallet/Pay, you can install and use it in the country where is active regardless of phone model number. I.e. I have used Android Pay in the US but I can not use it back in Denmark.

roydok said:
Samsung Pay is built-in to your S6. We only need to wait for its implementation on the vendor side.
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Click to collapse
From what I've read, it's only built-in on the Note 5 and Galaxy S6 Edge+. The regular S6 and S6 edge will receive an ota update to enable it (I think this means the OTA will be Android 5.1.1). I am using the SM-G920i (seems to be the Australian version) on AT&T and I received the 5.1.1 update a few days ago. I did manage to download and install the APK from the Korean version of the site, signing in with my regular samsung account (same as on the phone) and just did a google translate on the page to find where I needed to tap to download the file. My cousin has the S6 on Sprint with OS v5.0.2 and the APK didn't install, so you definitely need to be on AT LEAST 5.1.1 for it to install.
Mine installed and runs, but won't go past the screen with the "start" button - I'm guessing b/c the beta hasn't activated in the US yet (which I think is slated for 8/28) with a full release in the US market on 9/25.

hopkinsdn said:
It seems Samsung has created a hotline in the U.S for testers. +1-844-726-7297
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I called today and they told me to download the Samsung Plus app from the Google playstore. I downloaded it agreed to the terms and logged in and then inside the app there was a link that said "Join Samsung Pay Beta". So far it doesn't do anything, but it seems promising that it might work tomorrow after the beta has officially begun.
https://play.google.com/store/apps/details?id=com.samsung.oh
Sent from my SAMSUNG-SM-G928A using XDA Free mobile app

Just bought an 920i on eBay. You guys get this working after the service went live?

I think the Samsung Pay need time till it reach the International Galaxy S6.

Mistar Muffin said:
Just bought an 920i on eBay. You guys get this working after the service went live?
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Nope, but in the same boat as you and several others here - got a 920i on AT&T here in the U.S. But seems that Samsung Pay comes bundled with an OS update that of course our handsets will not see as it is targeted to specific country\carrier handset variants. Hoping someone here figures out how to back the apks and associated frameworks off one of those working devices so we can perhaps apply them to ours.

I also have a Galaxy S6 G920i that I bought on e-bay. Mine came from Singapore. I thought I was smart by buying an locked phone. I thought for sure I'd get all the updates sooner that everyone else. FAIL! T-Mobile variants get most updates about a week or two before me.
What really sucks is one of the main reasons I wanted the S6 was samsung pay. Had I knew I was going to run in to this problem I would never have bought it.
I too use my G920i on AT&T and have been searching the web like crazy for a way to get Samsung pay to work on my phone. Has anyone had any success getting it to work on a G920i or G920f? If you have, please share your wisdom.

Any luck guys ? with samsung pay on s6 G920i?
---------- Post added at 10:40 PM ---------- Previous post was at 10:39 PM ----------
jimmiekain said:
I also have a Galaxy S6 G920i that I bought on e-bay. Mine came from Singapore. I thought I was smart by buying an locked phone. I thought for sure I'd get all the updates sooner that everyone else. FAIL! T-Mobile variants get most updates about a week or two before me.
What really sucks is one of the main reasons I wanted the S6 was samsung pay. Had I knew I was going to run in to this problem I would never have bought it.
I too use my G920i on AT&T and have been searching the web like crazy for a way to get Samsung pay to work on my phone. Has anyone had any success getting it to work on a G920i or G920f? If you have, please share your wisdom.
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i just s6 G920i from b&h and wondering if i can install samsung pay. i got to get $200 giftcard from samsung.com

paparaji said:
Any luck guys ? with samsung pay on s6 G920i?
---------- Post added at 10:40 PM ---------- Previous post was at 10:39 PM ----------
i just s6 G920i from b&h and wondering if i can install samsung pay. i got to get $200 giftcard from samsung.com
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Nope. No SamsungPay for unlocked versions like ours.
Sent from my SM-G920I using Tapatalk

You need to wait until Samsung and your carrier enables it for you.

lokjianming said:
You need to wait until Samsung and your carrier enables it for you.
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Can i call att and ask them to enable it or threaten them that i will leave them for tmobile? (my contract is up and I can leave them anytime without paying penalty?)

Samsung Pay on Note10/+ (International device) from Ebay

So there's discussion that if we purchase an International Note 10 or Note 10+ from ebay, we may not be able to use Samsung Pay in the United States. The reason being, the Note will be preloaded with Pay App that's from that region. Had anyone been able to uninstall the pre-installed app and reload the app via apkmirror to get Samsung Pay to work in the US?
Saw a post on the s8 (https://forum.xda-developers.com/galaxy-s8/help/how-add-samsung-pay-to-sm-g950fd-dual-t3600699) which talked about this exact problem. Not sure if it's the same here and if anyone got to work around the region problem. Not talking about U firmware.

Just got my Note 10+ dual sim from Ebay N9750 (HK) version and Samsung Pay worked out the box in South Africa. However the adverts and loyalty program is specific for HK.

[5G/esim] Regional Lock

Hello there,
The first users began to receive their devices by pre-order. In several regions, it was found that the device is being sold without esim and 5G support. For example, in Africa and the CIS countries. After numerous complaints from users, Samsung promised to unblock esim in two weeks, but according to them, 5G modem is physically not there. This directly contradicts what was said at the conference about a single model for all. The device model (SM-F916B) and firmware are exactly the same as those sold in the UK or Germany.
In the modem firmware code in the region settings, the line is simply removed:
[FIRMWARE.ZIP]\[CSC_FILE]\optics_\configs\carriers\single\[REGION_CODE]
Code:
<CscFeature_SystemUI_ConfigOpBranding5GIcon>5GAvailable</CscFeature_SystemUI_ConfigOpBranding5GIcon>
Could someone with a working 5G show their build.prop file? I suppose 5G is also programmatically blocked, but I need proof.
build.prop
Code:
C:\Program Files (x86)\ADB>adb shell
f2q:/ $ getprop
...
[persist.radio.multisim.config]: [ss]
...
[ril.5g_rf]: [1]
[ril.enabled_5g_rf]: [0] << THIS
[ril.modem.board]: [SDX55M]

This z fold 2 is from germany:
[persist.radio.multisim.config]: [ss]
[persist.radio.multisim.stackid]: [0] 《-- esim and 5g doesn't work
[ril.5g_rf]: [1]
[ril.enabled_5g_rf]: [1]
[ril.modem.board]: [SDX55M]

Are you sure that esim will support will come through Software Update?

B_A_K said:
This z fold 2 is from germany
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Thanks!
sp1312 said:
Are you sure that esim will support will come through Software Update?
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Click to collapse
I was told so on the Samsung hotline. For example, the Italian version has a similar problem with esim.

Are you saying that the version sold in the UK does NOT have the 5G modem? How can they be selling me a Galaxy Z Fold 2 5G if it doesn't have 5G?
If this is the case then, seeing as they have already pushed my delivery back I am going to cancel my order and carry on not using Samsung phones.
I am not with EE in the UK but their pre-order information for the Fold 2 states "Pre-order the 5G-enabled Galaxy Fold2" so surely it must have the modem or they will have a lot of angry customers.
Just checked Carphone Warehouse here and they have it listed as being 5G.
Maybe I misunderstood or the information isn't accurate?

Trem said:
Are you saying that the version sold in the UK does NOT have the 5G modem? How can they be selling me a Galaxy Z Fold 2 5G if it doesn't have 5G?
If this is the case then, seeing as they have already pushed my delivery back I am going to cancel my order and carry on not using Samsung phones.
I am not with EE in the UK but their pre-order information for the Fold 2 states "Pre-order the 5G-enabled Galaxy Fold2" so surely it must have the modem or they will have a lot of angry customers.
Just checked Carphone Warehouse here and they have it listed as being 5G.
Maybe I misunderstood or the information isn't accurate?
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Click to collapse
In UK and rest of the Europe it's 5G enabled. This is mostly for Asian and African market where 5G rollout will take few years

Russian Samsung customer support says, that esim and 5G will be activated in ~2 weeks ...

Dexogen said:
Hello there,
The first users began to receive their devices by pre-order. In several regions, it was found that the device is being sold without esim and 5G support. For example, in Africa and the CIS countries. After numerous complaints from users, Samsung promised to unblock esim in two weeks, but according to them, 5G modem is physically not there. This directly contradicts what was said at the conference about a single model for all. The device model (SM-F916B) and firmware are exactly the same as those sold in the UK or Germany.
Click to expand...
Click to collapse
sp1312 said:
In UK and rest of the Europe it's 5G enabled. This is mostly for Asian and African market where 5G rollout will take few years
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Click to collapse
Phew! lol I'm hoping that is the case but reading the first post it looked like the 5G modem is not physically there and it's the same model and firmware as ones sold in the UK.

Trem said:
Phew! lol I'm hoping that is the case but reading the first post it looked like the 5G modem is not physically there and it's the same model and firmware as ones sold in the UK.
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Click to collapse
All Snapdragon 865 (or plus) are built in with 5G modem, that is one of the reason for higher prices of Flagships this year. So 5G modem is there but in some countries it's disabled via software

Since this phone only comes with Qualcomm processors, Samsung is forced to pay around $80 for a 5G license per device. According to a source close to Samsung, they decided to save money in some countries.

Got my Z Fold 2 5G yesterday (in Netherlands) and there is indeed no esim. The box has 2 IMEI listed, but the phone shows only one. No "sim card manager" inside settings menu either. I called samsung "premier support" this morning and they had no clue. the support rep gave me a complete non-sense reason (i.e. esim is not allowed by the carrier - lol) and I very quickly realized there is no point arguing. I hope they enable it in 2 weeks or mine is going back.

I received a confirmation from Samsung Moderator from Samsung community website.
The phone is compatible with esim.
The problem will be solved via an update.
Update is currently in test and validation phase.
But 2 weeks seems a little bit long for a premium device.
Have you 2 IMEI or one?

Pead87 said:
I received a confirmation from Samsung Moderator from Samsung community website.
The phone is compatible with esim.
The problem will be solved via an update.
Update is currently in test and validation phase.
But 2 weeks seems a little bit long for a premium device.
Have you 2 IMEI or one?
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Thanks for the good news.
I have 2 IMEI listed on the box - and samsung confirmed that it's a dual phone / esim model. Can you please reference the community thread?

I got mine from Samsung Portugal. 5G is enabled (but we have no 5G network yet) but no esim. I have 2 IMEI listed on the box btw. Indeed the Sim card manager option is not there. I called Samsung and they have no clue why it is not there. They will call me back in 1 hour. I will let you know. This is kind of dishonest from Samsung. Selling a product like this one and not telling users that all functions they paid high price for, are not available right out of the box. I am feeling as bad as when I got my S20 ultra with all the camera defaults. I have 2 weeks to send it back. telling us that it will be available within 2 weeks is kind of weird.

I received my UK model today - 5G is working fine, but no e-sim/sim manager etc. Fingers crossed they get it sorted soon - the official launch is tomorrow, you'd think the carriers would be pushing them to resolve it for then!

What does it mean if you only have one imei number?
/CK
E D I T :
I have two imeis on the phone box/case but only one in "About phone"

Waiting on eSiM solution too - agree not cool to advertise and sell with a major feature missing - phone is great - just need 2 sims if I want to use it as my daily driver ...

Spud1 said:
I received my UK model today - 5G is working fine, but no e-sim/sim manager etc. Fingers crossed they get it sorted soon - the official launch is tomorrow, you'd think the carriers would be pushing them to resolve it for then!
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Yeah, same boat. Hopefully a new ota will activate the service.
Sent from my SM-T865 using Tapatalk

hi All,
as per SAMMOBILE there is new update for z fold 2, anyone got the update for dual sim/Esim. i am waiting for mine as pre order ( what ever marketing they call it) will get the device by 24th, please update who ever got esim or dual sim working. otherwise will cancel the pre order.

minipac13 said:
hi All,
as per SAMMOBILE there is new update for z fold 2, anyone got the update for dual sim/Esim. i am waiting for mine as pre order ( what ever marketing they call it) will get the device by 24th, please update who ever got esim or dual sim working. otherwise will cancel the pre order.
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Click to collapse
Nothing for UK version yet
Sent from my SM-N986B using Tapatalk

Question Changing Region on Watch 4 Classis BT Version R890 for Samsung Pay

Hello, I have purchased this watch 4 classic 46mm BT version in August last year. It just showed a host of Latin American Countries on start-up and I was unable to change it to somewhere that is officially listed on the list of countries that supports samsung pay. I know a fix for the LTE version has been suggested on this forum but so far I couldn't find anything on the BT version yet. Does anyone have any experience with this who can share with me please? Any input is very much appreciated, thanks!

I've been living in Australia for 13 years, I went to Italy and decided to buy a watch4, I totally ignored the CSC.
Now I can't add my Australian cards to google pay or Samsung Pay even if they work on my phone