Database Info

unlock state relocks after reboot

Hi all,
I have a friend's nexus 5, that I try to unbrick. Unfortunally, and after dragging all threads about unlocking via fastboot, I'm still unable to fix his device.
The fact is, I'm able to unlock (fastboot oem unlock) , then when I reboot the bootloader, it's back locked.
I've tried to flash stock bootloader (for both nexus 5 bootloaders (HHZ11k, HHZ10x) but without success
The device is locked on a bootloop Google screen, impossible to access to recovery mode (via fastboot or via vol up + power)
Anybody's got an idea ?

here is a sequence of trying to update bootloader, you can see that I must unlock for allmost each step
Code:
./fastboot oem unlock
...
OKAY [ 2.596s]
finished. total time: 2.596s
./fastboot erase boot
erasing 'boot'...
OKAY [ 0.217s]
finished. total time: 0.217s
./fastboot erase cache
******** Did you mean to fastboot format this partition?
erasing 'cache'...
OKAY [ 0.215s]
finished. total time: 0.215s
./fastboot erase recovery
erasing 'recovery'...
OKAY [ 0.219s]
finished. total time: 0.219s
./fastboot erase system
******** Did you mean to fastboot format this partition?
erasing 'system'...
OKAY [ 0.221s]
finished. total time: 0.221s
./fastboot erase userdata
******** Did you mean to fastboot format this partition?
erasing 'userdata'...
OKAY [ 0.493s]
finished. total time: 0.493s
./fastboot flash bootloader bootloader-hammerhead-hhz11k.img
sending 'bootloader' (2508 KB)...
OKAY [ 0.287s]
writing 'bootloader'...
OKAY [ 0.404s]
finished. total time: 0.691s
./fastboot reboot-bootloader
rebooting into bootloader...
OKAY [ 0.001s]
finished. total time: 0.001s
./fastboot oem unlock
...
OKAY [ 2.130s]
finished. total time: 2.130s
./fastboot oem unlock
...
OKAY [ 3.665s]
finished. total time: 3.665s
./fastboot flash radio radio-hammerhead-m8974a-1.0.25.0.23.img
sending 'radio' (42049 KB)...
OKAY [ 1.514s]
writing 'radio'...
OKAY [ 2.850s]
finished. total time: 4.364s
./fastboot oem unlock
...
OKAY [ 2.999s]
finished. total time: 2.999s
./fastboot -w update image-hammerhead-kot49h.zip
archive does not contain 'boot.sig'
archive does not contain 'recovery.sig'
archive does not contain 'system.sig'
--------------------------------------------
Bootloader Version...: HHZ10x
Baseband Version.....: M8974A-1.0.25.0.23
Serial Number........: 02ffc80f08e51d0d
--------------------------------------------
checking product...
OKAY [ 0.100s]
checking version-bootloader...
FAILED
Device version-bootloader is 'HHZ10x'.
Update requires 'HHZ11k'.
finished. total time: 0.601s

You need to flash the right bootloader first before the rest can go through

yep, the fact is I can't find anywhere a bootloader to flash for my version (HHZ10x).
The only files I found are those from Google.
I've tried both for same result.
I've find updates from this thread but I can't boot in recovery mode (from fastboot mode or with fastboot boot recovery.img).
Maybe there is a way to flash those files (from above thread) but I've tried with files (like bootloader.aboot.img, bootloader.imgdata.img, bootloader.rpm.img, etc, ...) without success (FAILED (remote: invalid bootloader image))

benoit.bds said:
yep, the fact is I can't find anywhere a bootloader to flash for my version (HHZ10x).
The only files I found are those from Google.
I've tried both for same result.
I've find updates from this thread but I can't boot in recovery mode (from fastboot mode or with
Code:
fastboot boot recovery.img
).
Maybe there is a way to flash those files (from above thread) but I've tried with files (like bootloader.aboot.img, bootloader.imgdata.img, bootloader.rpm.img, etc, ...) without success (
Code:
FAILED (remote: invalid bootloader image)
)
Click to expand...
Click to collapse
Looks like you have corrupted memory and nothing is going to work. Time to rma.

jd1639 said:
Looks like you have corrupted memory and nothing is going to work. Time to rma.
Click to expand...
Click to collapse
i agree.

I don't want to come off as alarmist, but I'm starting to see a worrying trend here. If you look at other threads over the past few days, there have been quite a few people with dying flash chips (myself included). There are a few differences in some of the symptoms, but the most common being that 'fastboot oem unlock / lock' fails to stick. It's like the chip is left in some random state of corruption, and unable to be written to. If I were I betting man, I'd say we can expect to see a flood of these posts in coming days.
I would recommend to anyone with an unlocked bootloader, that you get it locked asap and reset the tamper flag too, just in case this same issue occurs with your phone in future, and you need to RMA it.
To the OP, can you confirm whether the device has been previously unlocked, and whether anything was done to the device leading up to the issue? I'm hoping that if this issue is happening to both locked and unlocked devices that Google / LG will have to take the issue seriously should it become an epidemic.

:crying:
My friend has admitted that his n5 had fallen into water...
He gave it for deoxidation + battery replace, but they didn't manage to boot it more than fastboot mode, so I proposed him to give it a try.
To reply to sir_earl, the device was early bought, stock rom and official OTAs.
Anyway, thank you all for your responses !
Regards

HTC One Mini will not boot, stuck at Fastboot

My HTC One Mini has developed a problem where it will not turn on, it just keeps loading up the Fastboot screen. If I power down or restart the device many times, I can get lucky and it will boot the OS. Right now, that seems to not be working.
If I select the Bootloader option and go to Recovery, it just flashes up the 3 Android guys on skateboards and goes back to Fastboot. Reboot and Reboot Bootloader both reboot the phone, but I end up at the Fastboot menu again. Also, if I power down, it doesn't show the charge animation, it just jumps back into the Fastboot menu, unless I have removed power/USB from the device and then it will power off.
I've read quite a few forum posts, too many I think, and I'm not stuck on what to do/try. Any help would be great, I currently have no phone!

ScottHelme said:
My HTC One Mini has developed a problem where it will not turn on, it just keeps loading up the Fastboot screen. If I power down or restart the device many times, I can get lucky and it will boot the OS. Right now, that seems to not be working.
If I select the Bootloader option and go to Recovery, it just flashes up the 3 Android guys on skateboards and goes back to Fastboot. Reboot and Reboot Bootloader both reboot the phone, but I end up at the Fastboot menu again. Also, if I power down, it doesn't show the charge animation, it just jumps back into the Fastboot menu, unless I have removed power/USB from the device and then it will power off.
I've read quite a few forum posts, too many I think, and I'm not stuck on what to do/try. Any help would be great, I currently have no phone!
Click to expand...
Click to collapse
While at fastboot, connect the USB to pc and flash a new recovery again using the command ( fastboot flash recovery recoveryfile.img )

htc_one_mini_m4 said:
While at fastboot, connect the USB to pc and flash a new recovery again using the command ( fastboot flash recovery recoveryfile.img )
Click to expand...
Click to collapse
I get this:
C:\Users\Scott\Downloads\Android\Android>fastboot flash recovery TWRP-2.6.3.0.img
target reported max download size of 800227328 bytes
sending 'recovery' (8572 KB)...
OKAY [ 1.267s]
writing 'recovery'...
(bootloader) signature checking...
FAILED (remote: signature verify fail)
finished. total time: 2.161s

ScottHelme said:
I get this:
C:\Users\Scott\Downloads\Android\Android>fastboot flash recovery TWRP-2.6.3.0.img
target reported max download size of 800227328 bytes
sending 'recovery' (8572 KB)...
OKAY [ 1.267s]
writing 'recovery'...
(bootloader) signature checking...
FAILED (remote: signature verify fail)
finished. total time: 2.161s
Click to expand...
Click to collapse
Are you bootloader unlocked & s-off ?

htc_one_mini_m4 said:
Are you bootloader unlocked & s-off ?
Click to expand...
Click to collapse
I followed a guide to unlock the bootloader and got the following:
C:\Users\Scott\Downloads\unlock>fastboot flash unlocktoken Unlock_code.bin
target reported max download size of 800227328 bytes
sending 'unlocktoken' (0 KB)...
OKAY [ 0.155s]
writing 'unlocktoken'...
(bootloader) unlock token check successfully
OKAY [ 0.013s]
finished. total time: 0.171s
I don't get a prompt on the device and when I reboot, it still says ***LOCKED *** at the top.

ScottHelme said:
I followed a guide to unlock the bootloader and got the following:
C:\Users\Scott\Downloads\unlock>fastboot flash unlocktoken Unlock_code.bin
target reported max download size of 800227328 bytes
sending 'unlocktoken' (0 KB)...
OKAY [ 0.155s]
writing 'unlocktoken'...
(bootloader) unlock token check successfully
OKAY [ 0.013s]
finished. total time: 0.171s
I don't get a prompt on the device and when I reboot, it still says ***LOCKED *** at the top.
Click to expand...
Click to collapse
You followed the steps from the HTCdev.com site ?
http://www.htcdev.com/bootloader/

[Q] Stock Nexus S stuck on Google logo: is it possible to recover the data?

Hi guys,
I know it sounds like one of many threads already created here.
I have read a bunch of them and the information sounds a bit contradictory or at least I'm unsure.
My Nexus S i9020 has sunk in salt water. I washed it in distilled water then gave it two weeks in a dry, warm environment.
When I try to turn it on I see a menu which is asking do I want to unlock a bootloader or not.
While on Power + Volume Up I can get into recovery menu. When I choose reboot I can see a Google logo with no progress. Pressing the Power button doesn't turn the phone off so I have to take the battery out. But power off through the menu works fine.
I installed necessary drivers / bits of SDK on Windows 7. ADB doesn't see the phone but fastboot does, so I can turn the phone off or can try to reboot it from PC. Looks like USB debugging is off.
Now the question is: can I actually turn it on without unlocking a bootloader? Can I _run_ CWM without unlocking a bootloader?
If not are there other options to turn USB debugging on?
If there are no options and I have to unlock a bootloader, would it 100% kill the data on memory card?
If it will is there any chance to restore it afterwards? If so, how can I do that?
Or should I just forget about it?
Thank you!

First try to flash the factory system.img and boot.img through fastboot, don't wipe and only flash these, you may be able to get in and recover data this way.
If not and you want to try a custom recovery to the best of my knowledge you will need to unlock bootloader which will erase all data
There is a chance that you can still recovery some though, there are apps in the market (disc digger?)
But know that more than likely you won't get anything back
Best of luck though!

demkantor said:
First try to flash the factory system.img and boot.img through fastboot, don't wipe and only flash these, you may be able to get in and recover data this way.
If not and you want to try a custom recovery to the best of my knowledge you will need to unlock bootloader which will erase all data
There is a chance that you can still recovery some though, there are apps in the market (disc digger?)
But know that more than likely you won't get anything back
Best of luck though!
Click to expand...
Click to collapse
Hi demkantor,
Thanks a lot for reply!
Before I kill it completely... :cyclops: How do I find out which image I need to download?
I obviously need 4.1.2 one but do I need "soju" for Nexus S (worldwide version, i9020t and i9023) or "sojua" for Nexus S (850MHz version, i9020a)?
The phone I have is the UK version, as far as I remember (I'll double check it later) there was just i9020 on the phone, no other index.
Any ideas about this? Can device ID help here?
And after that the only thing I have to do would be:
> fastboot flash system system.img
> fastboot flash boot boot.img
> fastboot reboot
Am I right?

https://developers.google.com/android/nexus/images?csw=1
More than likely soju, since you can't get to about phone to check maybe it will say under battery or if you have original box?
And yes those are the correct commands
Best of luck!

Hi demkantor,
This is what I see in fastboot mode:
PRODUCT NAME - HERRING
HW VERSION - REW 11
BOOTLOADER VERSION - I9020XXLC2
BASEBAND VERSION - I9020XXKI1
CARRIER INFO - EUR
According to android-info.txt from soju-jzo54k-factory-36602333.tgz everything is fine so i downloaded it, extracted system.img and boot.img and tried to flash them with fastboot.
Unfortunately I got this:
C:\android-sdk-windows> fastboot flash system system.img
sending 'system' (337443 KB)... OKAY [ 53.034s]
writing 'system'... FAILED (remote: Bootloader Locked - Use "fastboot oem unlock" to Unlock)
finished. total time: 53.035s
C:\android-sdk-windows> fastboot flash boot boot.img
sending 'boot' (3964 KB)... OKAY [ 0.621s]
writing 'boot'... FAILED (remote: Bootloader Locked - Use "fastboot oem unlock" to Unlock)
finished. total time: 0.622s
Looks like whatever I want to flash I still have to unlock the bootloader. Any other ideas?
Can I boot into CWM without flashing and turn USB debugging on from there?

You can try to just boot the recovery but its unlikely
fastboot boot nameofrecovery.img
That will probably fail too, my guess is you'll end up having to unlock bootloader or run the flashall.bat but either way will do a full wipe, there is the slight chance there are apps in the play store that can recover some stuff if you run them right away but I can't recall if unlocking the bootloader is a format or a wipe (format being much less likely to recover)

demkantor said:
You can try to just boot the recovery but its unlikely
fastboot boot nameofrecovery.img
That will probably fail too, my guess is you'll end up having to unlock bootloader or run the flashall.bat but either way will do a full wipe, there is the slight chance there are apps in the play store that can recover some stuff if you run them right away but I can't recall if unlocking the bootloader is a format or a wipe (format being much less likely to recover)
Click to expand...
Click to collapse
Yep looks like it is very unlikely that I will be able to do it without unlocking. I've seen a thread somewhere where the guy was in the same situation and he had to unlock the bootloader but after that was able to restore the data.
Okay then, I'll dig on this a bit more and then try it out. Thanks a lot!

Okay. So finally I had to try unlocking a bootloader and flashing the phone with flash-all.bat script.
The log looks like this
Code:
c:\android-sdk-windows\soju-jzo54k>flash-all.bat
sending 'bootloader' (1536 KB)... OKAY [ 0.241s]
writing 'bootloader'... OKAY [ 0.355s]
finished. total time: 0.597s
rebooting into bootloader... OKAY [ 0.000s]
finished. total time: 0.000s
< waiting for device >
sending 'radio' (12288 KB)... OKAY [ 1.925s]
writing 'radio'... OKAY [ 1.740s]
finished. total time: 3.665s
rebooting into bootloader... OKAY [ 0.001s]
finished. total time: 0.001s
archive does not contain 'boot.sig'
archive does not contain 'recovery.sig'
archive does not contain 'system.sig'
--------------------------------------------
Bootloader Version...: I9020XXLC2
Baseband Version.....: I9020XXKI1
Serial Number........: SERIAL
--------------------------------------------
checking product... OKAY [ 0.001s]
checking version-bootloader... OKAY [ 0.001s]
checking version-baseband... OKAY [ 0.001s]
sending 'boot' (3964 KB)... OKAY [ 0.620s]
writing 'boot'... OKAY [ 0.520s]
sending 'recovery' (4308 KB)... OKAY [ 0.674s]
writing 'recovery'... OKAY [ 0.565s]
sending 'system' (337443 KB)... OKAY [ 52.764s]
writing 'system'... OKAY [ 37.667s]
erasing 'userdata'... OKAY [ 0.185s]
erasing 'cache'... OKAY [ 1.999s]
rebooting...
finished. total time: 95.001s
After rebooting the phone I got the same problem i.e. it's stuck on Google logo. The same result I get when I insert the battery while the phone is unplugged from PC. But if I press Volume Up + Power (while disconnected from PC) I get a yellow triangle and the text "Downloading... Do not turn off the target".
Data is lost. Fine. Any ideas what could be done in order to make the phone bootable?

Try wiping through fastboot and then flashing the images one by one (instead of the flash all.bat)
This may help
http://forum.xda-developers.com/showthread.php?t=2277112

Stuck in bootloader nothing loads

Update: Of course... bad abd files quick update and everything went smooth.
Tried to root with magisk and got stuck in bootloop so I tried to install factory image and just be done with it and now its stuck in bootloader. trying to boot recovery just reboots into bootloader trying to use deuces script doesnt work and the flash-all script just fails its bootloader .0059 and its in boot-slot B and wont change to slot a. Havent had the phone long so im desperate to try and fix it if at all possible.
example of the flash-all
Code:
< waiting for any device >
target didn't report max-download-size
sending 'bootloader' (38728 KB)...
FAILED (remote: Uploaded data exceeds max-download-size)
finished. total time: -0.000s
rebooting into bootloader...
OKAY [ 0.002s]
finished. total time: 0.003s
target didn't report max-download-size
sending 'radio' (60428 KB)...
FAILED (remote: Uploaded data exceeds max-download-size)
finished. total time: 0.003s
rebooting into bootloader...
OKAY [ 0.002s]
finished. total time: 0.002s
extracting android-info.txt (0 MB) to RAM...
extracting boot.img (32 MB) to disk... took 0.153s
target didn't report max-download-size
error: Failed to identify current slot
Press any key to exit...
tried flashing twrp and got
Code:
C:\Users\coolp\Downloads>fastboot flash recovery twrp-3.2.1-0-walleye.img
target reported max download size of 536870912 bytes
sending 'recovery' (32768 KB)...
FAILED (remote: Uploaded data exceeds max-download-size)
finished. total time: 0.000s

Coolpente said:
Update: Of course... bad abd files quick update and everything went smooth.
Tried to root with magisk and got stuck in bootloop so I tried to install factory image and just be done with it and now its stuck in bootloader. trying to boot recovery just reboots into bootloader trying to use deuces script doesnt work and the flash-all script just fails its bootloader .0059 and its in boot-slot B and wont change to slot a. Havent had the phone long so im desperate to try and fix it if at all possible.
example of the flash-all
Code:
< waiting for any device >
target didn't report max-download-size
sending 'bootloader' (38728 KB)...
FAILED (remote: Uploaded data exceeds max-download-size)
finished. total time: -0.000s
rebooting into bootloader...
OKAY [ 0.002s]
finished. total time: 0.003s
target didn't report max-download-size
sending 'radio' (60428 KB)...
FAILED (remote: Uploaded data exceeds max-download-size)
finished. total time: 0.003s
rebooting into bootloader...
OKAY [ 0.002s]
finished. total time: 0.002s
extracting android-info.txt (0 MB) to RAM...
extracting boot.img (32 MB) to disk... took 0.153s
target didn't report max-download-size
error: Failed to identify current slot
Press any key to exit...
tried flashing twrp and got
Code:
C:\Users\coolp\Downloads>fastboot flash recovery twrp-3.2.1-0-walleye.img
target reported max download size of 536870912 bytes
sending 'recovery' (32768 KB)...
FAILED (remote: Uploaded data exceeds max-download-size)
finished. total time: 0.000s
Click to expand...
Click to collapse
Try new platform tools. Then try different computer and usb cable. Preferably the usb c to c cable.

enzyne said:
Try new platform tools. Then try different computer and usb cable. Preferably the usb c to c cable.
Click to expand...
Click to collapse
I did the new platform tools and it worked. I was not capable of using another cable since I dont have an adapter for the c to c.

How odd. Latest platform tools from google. Two computers. Two pixel2 phones. Yes, TWO phones! Four cables. All the exact same result. The deuces script wiped twrp and I'm beginning to believe it installed a borked bootloader:
fastboot flash recovery twrp-3.2.1-0-walleye.img
target reported max download size of 536870912 bytes
sending 'recovery' (32768 KB)...
FAILED (remote: Uploaded data exceeds max-download-size)
finished. total time: 0.000s
fastboot --version
fastboot version 0.0.1-4500957
Installed as /usr/bin/fastboot

dattaway said:
How odd. Latest platform tools from google. Two computers. Two pixel2 phones. Yes, TWO phones! Four cables. All the exact same result. The deuces script wiped twrp and I'm beginning to believe it installed a borked bootloader:
fastboot flash recovery twrp-3.2.1-0-walleye.img
target reported max download size of 536870912 bytes
sending 'recovery' (32768 KB)...
FAILED (remote: Uploaded data exceeds max-download-size)
finished. total time: 0.000s
fastboot --version
fastboot version 0.0.1-4500957
Installed as /usr/bin/fastboot
Click to expand...
Click to collapse
Are you flashing the proper factory image? Have you tried re downloading?

enzyne said:
Are you flashing the proper factory image? Have you tried re downloading?
Click to expand...
Click to collapse
How do I tell which is the proper factory image? There are 15 listed for the Pixel 2. Since I bought my two Pixel phones directly from Google, there appears to be 5 that might work, so I tried each one with identical results. SHA-256 Checksums match.

dattaway said:
How do I tell which is the proper factory image? There are 15 listed for the Pixel 2. Since I bought my two Pixel phones directly from Google, there appears to be 5 that might work, so I tried each one with identical results. SHA-256 Checksums match.
Click to expand...
Click to collapse
I just wanted to make sure there wasn't any data corruption. The most recent one which was .19 should do the trick if that's not working and you've tried everything else it may be time to do an RMA.

Sorry to piggyback on a thread, but I seem to be having the same problem (I think). All I did was update Magisk to 16.0, then reboot my phone now I'm stuck in bootloader, none of the options do anything except make the screen go black for a minute then go back to the bootloader screen (assuming the bootloader screen is the one with the Android laying on it's back).
Is the main fix to re-flash a google factory image? OP said something about bad abd files, but I haven't even tried to push anything with adb since I rooted my phone last month. Or should i use the fix bootloop script in the other thread?

Rookx said:
Sorry to piggyback on a thread, but I seem to be having the same problem (I think). All I did was update Magisk to 16.0, then reboot my phone now I'm stuck in bootloader, none of the options do anything except make the screen go black for a minute then go back to the bootloader screen (assuming the bootloader screen is the one with the Android laying on it's back).
Is the main fix to re-flash a google factory image? OP said something about bad abd files, but I haven't even tried to push anything with adb since I rooted my phone last month. Or should i use the fix bootloop script in the other thread?
Click to expand...
Click to collapse
What your talking about is the android stock recovery not the bootloader.

Google pixel 1 stuck in fastboot!

Hello, I got a google pixel 1 stuck in fastboot, power button is not working just cicling through commands like start, restart bootloader, recovery mode, power off. Flashshing stock rom not working... android 7.1 wich is in inside this phone, android 8, android 10 nothing all of those nothing. Every flash is giving me that error. I used "flash-all.bat" inside the google factory image folder... Drivers are installed and working... Fastboot devices recognise it, Fastboot reboot reboot's the device in fastboot mode.... Device is locked and I can't unlock it... Can somebody help me please ? Thank you so much !!!
target reported max download size of 536870912 bytes
sending 'bootloader' (32380 KB)...
OKAY [ 0.769s]
writing 'bootloader'...
(bootloader) Command is not supported.
(bootloader) Please unlock device to enable this command.
FAILED (remote failure)
finished. total time: 0.869s
rebooting into bootloader...
OKAY [ 0.015s]
finished. total time: 0.016s
< waiting for device >
target reported max download size of 536870912 bytes
sending 'radio' (57240 KB)...
OKAY [ 1.335s]
writing 'radio'...
(bootloader) Command is not supported.
(bootloader) Please unlock device to enable this command.
FAILED (remote failure)
finished. total time: 1.432s
rebooting into bootloader...
OKAY [ 0.015s]
finished. total time: 0.015s
< waiting for device >
target reported max download size of 536870912 bytes
archive does not contain 'boot.sig'
archive does not contain 'recovery.img'
failed to allocate 1622564756 bytes
error: update package missing system.img
Press any key to exit...

SAMPPLE said:
Hello, I got a google pixel 1 stuck in fastboot, power button is not working just cicling through commands like start, restart bootloader, recovery mode, power off. Flashshing stock rom not working... android 7.1 wich is in inside this phone, android 8, android 10 nothing all of those nothing. Every flash is giving me that error. I used "flash-all.bat" inside the google factory image folder... Drivers are installed and working... Fastboot devices recognise it, Fastboot reboot reboot's the device in fastboot mode.... Device is locked and I can't unlock it... Can somebody help me please ? Thank you so much !!!
target reported max download size of 536870912 bytes
sending 'bootloader' (32380 KB)...
OKAY [ 0.769s]
writing 'bootloader'...
(bootloader) Command is not supported.
(bootloader) Please unlock device to enable this command.
FAILED (remote failure)
finished. total time: 0.869s
rebooting into bootloader...
OKAY [ 0.015s]
finished. total time: 0.016s
< waiting for device >
target reported max download size of 536870912 bytes
sending 'radio' (57240 KB)...
OKAY [ 1.335s]
writing 'radio'...
(bootloader) Command is not supported.
(bootloader) Please unlock device to enable this command.
FAILED (remote failure)
finished. total time: 1.432s
rebooting into bootloader...
OKAY [ 0.015s]
finished. total time: 0.015s
< waiting for device >
target reported max download size of 536870912 bytes
archive does not contain 'boot.sig'
archive does not contain 'recovery.img'
failed to allocate 1622564756 bytes
error: update package missing system.img
Press any key to exit...
Click to expand...
Click to collapse
What do you mean the device is locked?
If the bootloader is locked you can not manually flash a factory image.
If the IMEI starts with 35 it is a verizon Pixel XL with a locked boot loader.
Go to this thread and try to unlock the bootloader.
If you are successful.
Download this Fastory image: 10.0.0 (QP1A.191005.007.A3, Dec 2019) from Prerequisites b.
in the guide below.
Download the latest SDK platform-tools r29.0.5 from Prerequisites c. in the guide below.
Use this guide to update to android 10 (Q). Do #4 'wipe data' then do #9 if you want to root.

Homeboy76 said:
What do you mean the device is locked?
If the bootloader is locked you can not manually flash a factory image.
If the IMEI starts with 35 it is a verizon Pixel XL with a locked boot loader.
Go to this thread and try to unlock the bootloader.
If you are successful.
Download this Fastory image: 10.0.0 (QP1A.191005.007.A3, Dec 2019) from Prerequisites b.
in the guide below.
Download the latest SDK platform-tools r29.0.5 from Prerequisites c. in the guide below.
Use this guide to update to android 10 (Q). Do #4 'wipe data' then do #9 if you want to root.
Click to expand...
Click to collapse
Thank you so much for your reply but the devices will not exit fastboot whatever I do and yes bootloader is locked.

SAMPPLE said:
Thank you so much for your reply but the devices will not exit fastboot whatever I do and yes bootloader is locked.
Click to expand...
Click to collapse
What did you try to exit fastboot?

Homeboy76 said:
What did you try to exit fastboot?
Click to expand...
Click to collapse
Cmd command fastboot reboot and let it drain until 0% and nothing... because power button is working like a volume button...

SAMPPLE said:
Cmd command fastboot reboot and let it drain until 0% and nothing... because power button is working like a volume button...
Click to expand...
Click to collapse
How To Turn ON And OFF Pixel And Pixel XL With Broken Power Button
Google is your friend don't be afraid to use it.

Homeboy76 said:
How To Turn ON And OFF Pixel And Pixel XL With Broken Power Button
Google is your friend don't be afraid to use it.
Click to expand...
Click to collapse
I know I tried a lot of things to make it work... but nothing... Anyway thank you for helping me

put it in the freezer for an hour and tell me what happens, mine booted up with that, just put it in properly (all phone holes covered)