Main camera dead after updates - Google Pixel 2 Questions & Answers

The June ota update on my pixel2 killed the camera. It literally worked perfectly the day before. At first I could open it, disable, update, then open and it would work, randomly, but now it never works. It was 4 weeks over the two year warranty and Google said they could not help me. Told me that IFixUBreak, the auth repair place could fix it.
Tons of negative reviews on play store, but no answers out there. Any idea? Did the factory reset, nothing, installed other camera apps, nothing. The selfie mode is working. On the rare occasion I could get it on it takes perfect pics for about a minute, then the autofocus goes nuts and it starts to go out of focus then turns off.
Root and install an old OS or other?
My original pixel lasted right at two years as well. Feels like design obsolescence...

Go to developer options> quick setting developer tiles> sensors off. Now you will see a tile to turn on and off your sensors. Try that. When the camera sensor is off the camera will not work. So it could be an issue with the sensor

having same issue, i tried sensor off and on but doesnt work.

Related

Weird camera bug

I have a weird camera bug on my phone.
Since a few days ago, every time I switch to the front camera, the camera app crashes and I have to force close and delete data to get it working againg.
This happens on multiple roms with multiple camera apps, so it has to be hardware related.
I opened up my phone to change the screen a few weeks again, but everything was working fine after that until now.
Now the thing is, I opened up the phone again to see if maybe the cable went loose, which it didn't, but when the back was removed the camera was working correctly.
Closed up the phone again, same thing as before, front camera does not work.
What could the reason for this be?
It's software not hardware. Mine won't take screen photo's. It says not enough memory with 4gigs free. I use a widget with extensive reboot /recovery options and that has a screen grab that works. I've had the bugs you have and had to switch roms, providing it's software
How can it be software when the issue persists on different roms, stock roms and after factory reset and with different camera apps. Added to the fact that the front camera worked when I tried it with the phone back removed

The camera does not focus after you change it

The camera on my phone started to show green screen and to show double image on the same screen, Then I bought 2 new cameras and they worked but neither one focuses.
If you bring closer a very strong magnet to the camera improves the focus but not 100%
-Already try with a clean system, new rom
-Try without the phone chassis
-Try in safe mode
-Try different camera apps, like opencamera camera L, among others
Help !
No body ?
Yeah they are fake thats why. You have to keep buying them and eventually you will get a working one. I myself bought about 4-5 of them (from ebay they were dirt cheap) and eventually one of them worked.
recently i bought a camera replacement part and replace it, yesterday i noticed it unable to focus, i search online for the solutions, and i tried restart, clear app data, flash the rom again, try many different camera app, try barcode scanner, none of it work, and i gave up and think it is hardware problem and i order the camera from other supplier...
but today, the camera can focus...the only thing i can think of what make this happen is i uninstall the google camera and install only footej camera. afternoon i try install google camera, initially it works well, but in the evening, it unable to focus again...
i try to uninstall google camera and left only footej camera, and try reconnect the camera cable, the camera is able to focus again...will try another few days and see how...

Pixel 2 Several features not working

Hi, coming over from Iphone here, completely new to android, so some of this might be user error. I've got the pixel 2, and several features are not working for me. Always on is enabled, but doesn't pick up any songs, even though all the settings are good to go. Portrait mode on front facing camera, when selected, flips the camera to the rear. Someone else said to update the camera app, but I checked it in the play store, and it's fully updated. Not sure if lens is not working, or I'm just ignorant on how to activate it. I've read in articles that if you open the camera or google assistant, the little square in bottom right will bring up google lens, but mine brings up the app windows. Help!
mmcgeh6 said:
Hi, coming over from Iphone here, completely new to android, so some of this might be user error. I've got the pixel 2, and several features are not working for me. Always on is enabled, but doesn't pick up any songs, even though all the settings are good to go. Portrait mode on front facing camera, when selected, flips the camera to the rear. Someone else said to update the camera app, but I checked it in the play store, and it's fully updated. Not sure if lens is not working, or I'm just ignorant on how to activate it. I've read in articles that if you open the camera or google assistant, the little square in bottom right will bring up google lens, but mine brings up the app windows. Help!
Click to expand...
Click to collapse
Whats playing was not working for the first part of the day for me, and now it appears to be working. It only polls for music once every sixty seconds. Also, it can't detect ALL music.
Someone in another thread said google is rolling out updates for certain things like camera gradually at different times for different users. keep checking your apps in the play store for updates, that will bring the selfie portrait mode to you.
ATM lens is only available from google photos. There is a button when youre looking at a photo to run it through lens. if you dont have that button, i bet it will show up after your phone gets the updates. It's super underwhelming atm, though.
Thanks, I'll wait to see what they push out over the next few days
similar problems
Hey, this is reassuring to hear –*I got my Pixel 2 yesterday and experienced all of the same issues as you.
A tech support chat told me that there was an update to the camera (5.1) but it would be slowly rolled out.
A further issue I noted was not being able to connect to android file transfer tool for Mac. I spent 3 hours on support trying to solve it to no avail. This was all in order for me to migrate my WhatsApp backup from iOS to Android.
I hope these updates will solve the problem, but coming from iOS, I'm just not used to bugs on key features on release day and then getting updates slowly rolled out.
I'm not sure about the WhatsApp issue - mine backs up messages automatically and restores when I install it on a new phone. For accessing the phone on my Mac I use the excellent app AirDroid - free on the play store. This is a really good way to access stuff on your Android phone and has tons of features like access to the filesystem, downloading apks etc.. It works wirelessly.

Rear Camera + Flashlight keeps getting disabled... Why ???

I have had no issues at all for almost an year with this phone. I was running oreo ever since I bought this phone. Suddenly, a day or two before upgrading it to pie 9.0, I found out in my Snapchat app that there was no back camera sign. First I thought, some weird snap update, but then I found out in system Camera app, it was even not showing the back camera. Whenever I would click on the rear camera sign from the top in Camera app, it would keep on swapping to the frontal secondary camera and then back to the primary frontal camera but no back camera was working. Also I found out that my Flashlight icon is hardened or greyed out, like it's been disabled forcefully. I can make it work using some other app, but it is frustrating why this is happening.
Now I am on android 9, rooted, and this problem keeps on coming and going. At times the back camera won't even work or open with the error "Camera not working" etc. Sometimes, the back camera would work but with only 3 weirded resolutions, like 12MP, 16MP, and some other. and the video mode will be extremely large or zoomed in at 16MP. Suddenly, the camera will start working normally again with all the perfect default resolutions. I tried everything from SAFE MODE to CLEARING THE CAM APP, RESETTING THE APP, but nothing works. All it seems like that camera has suddenly came to life and has a self-consciousness and a mood which it is controlling itself. Sometimes it wants to work and at times, it simply just gets disabled. Any idea what could be the problem? I am rooted using MAGISK.
Simular camera problems with Lenovo tab v7
I have a Lenovo tab v7 with almost the same problems, the rear camera wont work but occasionally the front camera works and the flash LED is dead.
Running Android 9 Pie as well, but not rooted yet.
Any ideas about what we can do about it, is the camera hardware due to be replaced?
cloud_silver said:
I have a Lenovo tab v7 with almost the same problems, the rear camera wont work but occasionally the front camera works and the flash LED is dead.
Running Android 9 Pie as well, but not rooted yet.
Any ideas about what we can do about it, is the camera hardware due to be replaced?
Click to expand...
Click to collapse
It suddenly started happening almost a month ago, I was on oreo 8 and then upgraded to pie 9 but the problem persisted. It kept working for few days and then started to make problems again. I tried to read many forums for android users with the same problem but still haven't found a single complete fix for this problem other than that the rear camera needs to be refixed. But I am finding it hard to believe that even if camera was getting bad, there is no point of FlashLight getting greyed out/disable from the notification bar. It seems more like some kind of a process is not releasing the rear camera and flashlight module/process.

Cameras & flash stopped working

Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
TheMadScientist said:
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
Click to expand...
Click to collapse
Yeaaah, forgot to mention, I've tried uninstalling and reinstalling snapchat multiple times, I've wiped the camera app cache and data. I uninstalled Gcam app just in case. Already denied the camera permissions to every app I have. I suppose I'll try a factory reset and a wipe tomorrow.
I might consider sending it to oneplus once my replacement parts arrive just so they wouldn't charge me for parts I already have ordered and hence paid for.
Googled about and it seems like it's quite a common issue. In case anyone experiencing this stumbles upon this thread, here someone claims reflashing the rom helped for them.
Update, needed to text at work today and the messaging app also doesn't work, seems like an OS issue. Might try flashing an older rom using adb/fastboot, perhaps I received an update on the background.
I am so damn confused. Downgraded to android 10.0.5, nothing changed. Downgraded to 9.5.3 afterward.
Dialled *#808#, went to camera tests
rear camera preview opens front camera and actually displays the image now!?
second back camera preview opens wide lense camera and displays it
third back camera preview crashes the app
front camera preview on first try just showed rear optical zoom camera, later on pops up the front camera but displays the optical zoom camera.
flash test still works, the flashlight icon on the damn thing you drag down from notification bar isnt' grayed out and works but doesn't actually turn on the flash.
I got the camera app working by selecting the "selfie" icon on the dashboard or whatever's left of homescreen, however I can't select other cameras than the front one.
I'll keep poking around, this stuff's confusing lol
typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Disable default cam
Install latest GCAM
Install Camera FV-5 lite
BANG

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