Blurry Photos on Front Camera - OnePlus 8 Questions & Answers

Hey guys, Got my phone 2 days back. I received a software update the very moment I signed in and I did.
Later through the day I went on checking the cameras. I was in a medium to low lit room and I could see the front camera was blurry. So I tried taking pictures but they did turn out well. I tried gcam but the viewfinder was still the same blurred with good shots after the photo was clicked.
I went outside to check the camera and I could see the viewfinder preview was sharp as it looks on my op5. I went back to the low lit room and the viewfinder turned blurry again. Also I tried video calling and the receiver told me that my video looked like some low frame rate camera.
I received an update later which reduced the blur effect a little but it's very much noticeable.
Anybody else has this issue?
Sorry for the long post. Just wanted to be as detailed as possible.

Also I'm not sure if it's a hardware issue. If it's a hardware issue the viewfinder should've been blurred in good light too right?
Also photos when clicked in low-light come out good. The issue is with the viewfinder only.
I'm sceptical of getting a replacement if it's not a hardware issue due to the lockdown delay and all and since it's from OnePlus site I don't get the return option either like Amazon.
Please share your valuable thoughts regarding this and if anyone else's facing the same issue.

Seems like nobody has the issue. So I might rma the device.
Thanks people

alanjolly123 said:
Seems like nobody has the issue. So I might rma the device.
Thanks people
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Click to collapse
Man I have the same issue, and yes a friend told me bad quality during whatsapp videocall, I hope is a software problem cause is not acceptable...

claudiovalen said:
Man I have the same issue, and yes a friend told me bad quality during whatsapp videocall, I hope is a software problem cause is not acceptable...
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Click to collapse
Ohh finally someone with the same issue. Did you try to report or something?

alanjolly123 said:
Ohh finally someone with the same issue. Did you try to report or something?
Click to expand...
Click to collapse
I am still trying to understand if this is an hardware problem or software. I wrote on a forum and they told me "sometimes blurry, but its okay with the colours" and another "whatsapp videocalls were always pretty bad, but I faced issue with blurry camera only at night". People answered me like if this is normal for a 1000€ phone...I come from one plus 7t pro and the front camera was better. I don't know what to do, I wait some days to find more discussion about this, if this is an hardware problem I try to replace otherwise I will ask refund...

I'm pretty sure the 7T & both 8s use the same font camera sensor (Sony imx471) so the images should be similar depending on software.
Sent from my IN2017 using Tapatalk

Barman49 said:
I'm pretty sure the 7T & both 8s use the same font camera sensor (Sony imx471) so the images should be similar depending on software.
Sent from my IN2017 using Tapatalk
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Click to collapse
Actually the photos in low light turn out good once you've captured them. They're blurry only in the viewfinder. As such video calls are also blurry since what you see on the viewfinder is what the receiver gets.
To top it all the viewfinder is sharp when it's good lighting out there. The issue is only with medium to low light

Hi, i am facing the exact same problem. I got my phone (OnePlus 8) two days back and I started having second thoughts. I really hope it's a software issue. Spent a lot on this device.

I just bought one plus 8 and I am feeling so regretful as I figured out my front camera blurry, I don't know what should i do
Should I wait for software update?

Akash0071 said:
I just bought one plus 8 and I am feeling so regretful as I figured out my front camera blurry, I don't know what should i do
Should I wait for software update?
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Click to collapse
I had a pixel2xl before the one plus 8. When I compared the quality of the photos in general, I thought that the one plus 8 must be broken. we agree that the camera of the one plus 8 is simply ****...

Related

Camera photo quality

I've just bought the GEM-702L and I'm a bit disappointed with the main camera quality, even in very good lighting. Photos of things reasonably near are OK, but general scenic shots aren't very sharp at all particularly near the edges, regardless of whether I set it to 13 MP or 6 MP. The pictures look like they're not quite properly in focus. For comparison, the same photos on the Galaxy Note 4 are much sharper, even at the same number of pixels.
What do others think of the main camera quality? Any tips for getting better results? I'd be grateful if you could post some photos you've taken so I can see if they're similar to mine in quality.
I've linked two of my own photos for comparison, both at 6 megapixels, one from the X2, and one from the Note 4.
X2: https://app.box.com/s/8jdqn7gci9sn8nvl78apjzwi90en6qrs
Note 4: https://app.box.com/s/jl7sazpavt637em04vgbww3sudkaj67l
Auto focus is the problem
No replies - maybe this is a bit of a sore point with fellow X2 owners?
Anyway after more experimentation, I've discovered that the problem seems to be with the camera auto focus - it tries to focus too close. Tapping on a different part of the picture doesn't seem to help. However, if I assign focus to the volume keys and manually focus at infinity, scenic shots come out much better. That's not ideal, but it's a simple and easy workaround and so I'm a lot happier. Unfortunately I can't change my poll vote, but if I could I'd put it up one grade from poor to good.
Camera has been very good for me. Photos are crisp and clear
The camera isn't bad in broad daylight but it's not nearly as good as the camera on my Nexus 6.
In good light today and using manual focus I took a number of photos using manual focus and I was happy with the results, unlike the ones I took with autofocus. I've got the 702L, although I wouldn't have thought the camera software and results on the 703L would be any different. I tried using Open Camera, but that didn't help and wasn't able to control the focus.
Does anyone want to share any of their photos taken with the X2?
Moandal said:
In good light today and using manual focus I took a number of photos using manual focus and I was happy with the results, unlike the ones I took with autofocus. I've got the 702L, although I wouldn't have thought the camera software and results on the 703L would be any different. I tried using Open Camera, but that didn't help and wasn't able to control the focus.
Does anyone want to share any of their photos taken with the X2?
Click to expand...
Click to collapse
Here's one I took on my X2 in NY on my way to a camping trip in NJ. The second one is a photo I took a minute later with my Nexus 6. The next two are two I just took in low light conditions in my office. The first one is from the X2, the second from the Nexus 6. The same for the third set of photos.
Moandal said:
However, if I assign focus to the volume keys and manually focus at infinity, scenic shots come out much better. That's not ideal, but it's a simple and easy workaround and so I'm a lot happier. Unfortunately I can't change my poll vote, but if I could I'd put it up one grade from poor to good.
Click to expand...
Click to collapse
May I know how you did that? Sounds :good:
Go into the camera settings and look for the "Volume Button Function" option.
Camera Issues
So I know this is an old thread, but I love my phone but the camera just looks like crap. seems like there are bubbles on the lens itself. Anyone else have this issue?
t69broken said:
So I know this is an old thread, but I love my phone but the camera just looks like crap. seems like there are bubbles on the lens itself. Anyone else have this issue?
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Click to collapse
I've never seen that. My camera in both my X2's are not bad. Here's a few I took with my 702L yesterday while looking at wedding venues. It looks like you have some kind of condensation or mold in the camera lens.
ajsmsg78 said:
I've never seen that. My camera in both my X2's are not bad. Here's a few I took with my 702L yesterday while looking at wedding venues. It looks like you have some kind of condensation or mold in the camera lens.
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Click to collapse
Mold might be a bit extreme, but it looks like a bad tint job on my lens, it is the only reason I've thought of getting a different phone.
t69broken said:
Mold might be a bit extreme, but it looks like a bad tint job on my lens, it is the only reason I've thought of getting a different phone.
Click to expand...
Click to collapse
IMHO it should be the first reason to ask retailer for replacing your phone...

Mate 9 camera quirks

Hi gang,
Took the beast out for some shooting today.
What I love:
The camera software. All the settings, pro-mode, effects and stuff are really nice.
Camera is very fast. Very unlike some reviews claiming this is the slowest camera out there.
What I don't like:
Pic sharpness. Most pics come out with some water paint effect. Backgrounds, distance shots all come out washed. Macro shots are sort of OK but zooming in, washed out to some extend.
So I played around with various settings, differed sizes, all the same free post-processing effects.
I compared with similar shots I look last week with the old LG G4. Well, they are 200% better. Lets hope this is a processing issue that will be fixed with the next update.
What are your experiences?
.
blackspp said:
Hi gang,
Took the beast out for some shooting today.
What I love:
The camera software. All the settings, pro-mode, effects and stuff are really nice.
Camera is very fast. Very unlike some reviews claiming this is the slowest camera out there.
What I don't like:
Pic sharpness. Most pics come out with some water paint effect. Backgrounds, distance shots all come out washed. Macro shots are sort of OK but zooming in, washed out to some extend.
So I played around with various settings, differed sizes, all the same free post-processing effects.
I compared with similar shots I look last week with the old LG G4. Well, they are 200% better. Lets hope this is a processing issue that will be fixed with the next update.
What are your experiences?
.
Click to expand...
Click to collapse
Don`t forget we are running pre-release software, an update to smooth things up will come soon. Besides that i don`t recognise your issues on my device so far.
I am on B110. Is this a pre-release software?
I have a major complain regarding camera in video. I think is related to the stabilization. Almost all my video in FHD looks like waves. The image is very shaky. This is my second device as the first one was replaced. Anyone else observed this?
I really hope can be solved in an update.
gee2012 said:
Don`t forget we are running pre-release software, an update to smooth things up will come soon. Besides that i don`t recognise your issues on my device so far.
Click to expand...
Click to collapse
It's not super bad, some shots are OK but comparing apples with apples, the M9 is not on par with other recent top brand products.
cristy78 said:
I am on B110. Is this a pre-release software?
I have a major complain regarding camera in video. I think is related to the stabilization. Almost all my video in FHD looks like waves. The image is very shaky. This is my second device as the first one was replaced. Anyone else observed this?
I really hope can be solved in an update.
Click to expand...
Click to collapse
Just tested it to see if it happens here too. Indeed when filming the image stutters on the screen (well, it's night here so not ideal conditions) but when playing it it looks nice, no shakes at all. That was at 1080p, 60fps. At 1080p, 30fps it looks smooth on screen and also when playing it.
Anyone noticed that the hdr mode is always on in bright light?
You will get the same picture with or without hdr, and that's something not good at all.
Is there a setting that turn hdr off other than using pro mode?
Just upgraded today to b126 and looks promising just checked it's 6x zoom and it is great
Sent from my MHA-L29 using Tapatalk
In a nutshell
ROIDjoy said:
Just upgraded today to b126 and looks promising just checked it's 6x zoom and it is great
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
So, i have had mate 9 for 2 weeks now, not impressed, when i compare it to the galaxy s7 edge, it cannot compete, the galaxy s7 edge wins hands down...., also, the galaxy s8 looks to be worth waiting for, march/april release will see a great phone after their note phones needed washing out with water,lol.
Also, i wanted to ask you, i have the MHA-L00 china version and my Hi voice app only works in chinese, as does the music app, can you post and tell me if your international MHA-L29 has hi voice ((assistant app) and music app in english, if it does..., could i ask that you post the apk install files for these apps in english. As far as i am aware, Hi voice app is embedded into the system so may not be possible.
If possible, i wanted instructions to flash the international rom onto the chinese phone?
blackspp said:
Hi gang,
Took the beast out for some shooting today.
What I love:
The camera software. All the settings, pro-mode, effects and stuff are really nice.
Camera is very fast. Very unlike some reviews claiming this is the slowest camera out there.
What I don't like:
Pic sharpness. Most pics come out with some water paint effect. Backgrounds, distance shots all come out washed. Macro shots are sort of OK but zooming in, washed out to some extend.
So I played around with various settings, differed sizes, all the same free post-processing effects.
I compared with similar shots I look last week with the old LG G4. Well, they are 200% better. Lets hope this is a processing issue that will be fixed with the next update.
What are your experiences?
.
Click to expand...
Click to collapse
Having issues with the camera taking multiple pictures when only one is wanted. Just updated firmware to c567b183
blackspp said:
Hi gang,
What I don't like:
Pic sharpness. Most pics come out with some water paint effect. Backgrounds, distance shots all come out washed. Macro shots are sort of OK but zooming in, washed out to some extend.
So I played around with various settings, differed sizes, all the same free post-processing effects.
I compared with similar shots I look last week with the old LG G4. Well, they are 200% better. Lets hope this is a processing issue that will be fixed with the next update.
What are your experiences?
.
Click to expand...
Click to collapse
Well, I couldn't agree more still having an old good lg g3 by the hand for comparisons makes me angry and sad about mate9's picture quality... seriously thinking about selling the-brand-new-two-months-old phone and returning to LG RAW mode looks like the only hope, combined with snapseed it gives somehow sharper and nicer images.... my guess is that default JPG postprocessing seriously sucks hopefully huawei will fix it in some future updates...
mcekic said:
Well, I couldn't agree more still having an old good lg g3 by the hand for comparisons makes me angry and sad about mate9's picture quality... seriously thinking about selling the-brand-new-two-months-old phone and returning to LG RAW mode looks like the only hope, combined with snapseed it gives somehow sharper and nicer images.... my guess is that default JPG postprocessing seriously sucks hopefully huawei will fix it in some future updates...
Click to expand...
Click to collapse
Poat up some comparison photos please.
And what, specifically, is bothering you about the Mate 9 photos ?
mcekic said:
Well, I couldn't agree more still having an old good lg g3 by the hand for comparisons makes me angry and sad about mate9's picture quality... seriously thinking about selling the-brand-new-two-months-old phone and returning to LG RAW mode looks like the only hope, combined with snapseed it gives somehow sharper and nicer images.... my guess is that default JPG postprocessing seriously sucks hopefully huawei will fix it in some future updates...
Click to expand...
Click to collapse
I think you're kidding right? There is no way a G3 will come close.
?
Well, the first pic is from the G3, full picture quality, automode, no tweaking
Second pic is from Mate 9 full picture quality, automode, no tweaking.
The V10.... Is resting in peace . Will be getting a MoBo soon from aliexpress and reviving it though.

Snapchat and grainy photos

Hello everyone,
The photos from Snapchat specially with the front camera turn out to be quite grainy. Updated to the latest version and still the same issue. Anyone experiencing the same? And is there a probable fix? Any help would be much appreciated, thank you.
I have the same issue. They fixed it for a while but it appeared again on last update
i have same issue too. front cam is normally bad also in default app, but on snapchat it is awful
Basol said:
i have same issue too. front cam is normally bad also in default app, but on snapchat it is awful
Click to expand...
Click to collapse
Front camera is not normally bad in default app, you must have software or hardware issue. This is a Snapchat issue, you should probably email developer.
schmeggy929 said:
Front camera is not normally bad in default app, you must have software or hardware issue. This is a Snapchat issue, you should probably email developer.
Click to expand...
Click to collapse
I mean against the main camera. front is not so good. i tested it with 4-5 devices at same quality level they are all slightly better in terms of front camera. i dont know my device has problem or not but, i couldn't take clear photo in close-up. it seems little bit blurry
Basol said:
I mean against the main camera. front is not so good. i tested it with 4-5 devices at same quality level they are all slightly better in terms of front camera. i dont know my device has problem or not but, i couldn't take clear photo in close-up. it seems little bit blurry
Click to expand...
Click to collapse
Of course the rear camera is going to be better than the front camera. You can not take close up pictures with the front(selfie cam). Phone needs to be at least a foot away(arms length is better).
Threes definitely an issue with Snapchat and the front camera on this phone. The photos are ridiculously grainy and much worse than front photos taken with the stock camera app.
Yes it is. Snapchat team needs to fix that on their software. But I don't think that it will be soon
Sent from my HTC U11 using Tapatalk

Doogee mix 2 - camera

Hi guys,
I appreciate that this is a specific Mix 2 question but couldnt see a mix 2 section yet to post in.
I recieved my Mix 2 about a week ago and my first impressions are that its a great phone - it does everything I want....... apart from when it comes to the cameras.
Firstly, the quality is pretty bad and a large step back from the oppo find 7 I am switching from. Both front and rear facing cameras fail to properly focus and always seem to take photos like there is a dirty lens, a sort of soft look, most obvious when photographing text, which just isnt sharp at all.
Secondly, it appears that the second rear facing camera doesn't do anything - is it even real?!? I believe its there for the optical zoom option, but even when you zoom in with the camera app, you can still cover this camera and it has no effect on the photo, therefore it is not used.
Any ideas on how to improve the picture quality? I presume its going to be a case of waiting for Doogee or some developers to take this device on to update the firmware......
Thanks
joeyjoejoe206 said:
Hi guys,
I appreciate that this is a specific Mix 2 question but couldnt see a mix 2 section yet to post in.
I recieved my Mix 2 about a week ago and my first impressions are that its a great phone - it does everything I want....... apart from when it comes to the cameras.
Firstly, the quality is pretty bad and a large step back from the oppo find 7 I am switching from. Both front and rear facing cameras fail to properly focus and always seem to take photos like there is a dirty lens, a sort of soft look, most obvious when photographing text, which just isnt sharp at all.
Secondly, it appears that the second rear facing camera doesn't do anything - is it even real?!? I believe its there for the optical zoom option, but even when you zoom in with the camera app, you can still cover this camera and it has no effect on the photo, therefore it is not used.
Any ideas on how to improve the picture quality? I presume its going to be a case of waiting for Doogee or some developers to take this device on to update the firmware......
Thanks
Click to expand...
Click to collapse
A new update of the firmware is being "cooked" to solve this problem.
I know that will be released soon.
AlexCode said:
A new update of the firmware is being "cooked" to solve this problem.
I know that will be released soon.
Click to expand...
Click to collapse
It would be great... Camera performance is the main issue of the device. On the other hand, all the other features are quite well
Sorry to put this query here. Even i haven't got any place to right it down. I also have a same problem. Rear camera not working. Bought this phone specially for camera specifications. When will be the updates release to make the second rear camera work. Even 8 MP Nokia camera takes better picture than this 16 MP. And there are many bugs. Many apps crashes. And on YouTube I have seen many videos which shows many camera app showing 4k video recording option, but I think that was after update and I still haven't received it.i show that video 1 month back.
New update from company has improved the camera lil bit. But still not a usable one. And it keeps on hunting for focus in video.
From morning all Google apps are getting closed by itself. Please help to solve the issue in mix 2
no updates have improved the camera on this phone for me so far. Taking photos of static images is ok - maybe 6/10, if I use whatsapp to take a photo of anything it always appears very soft and a little blurred. If I try to take a photo of my cat.....no chance, the shutter is so slow, unless the object doesnt move at all you cant capture the image. I do like the phone and previously havent been bothered about camera specs, but that was when all my previous phones could take decent pictures. This might be the reason I get rid of this phone in a few months, it turns out a decent camera is a must for me - I was spoilt with my Oppo find 7, which had an incredible camera
joeyjoejoe206 said:
no updates have improved the camera on this phone for me so far. Taking photos of static images is ok - maybe 6/10, if I use whatsapp to take a photo of anything it always appears very soft and a little blurred. If I try to take a photo of my cat.....no chance, the shutter is so slow, unless the object doesnt move at all you cant capture the image. I do like the phone and previously havent been bothered about camera specs, but that was when all my previous phones could take decent pictures. This might be the reason I get rid of this phone in a few months, it turns out a decent camera is a must for me - I was spoilt with my Oppo find 7, which had an incredible camera
Click to expand...
Click to collapse
+1 about camera perfrmance, i bought it to do a review and the camera is the worst thing in an otherwise decent phone. I did a comparison with the honor 7x, which has a much better camera at the same price.
Hdr+
Hallo guys, there isn't a procedure to flash Google camera hdr+ on this smartphone o mediatek CPU. I founded everything for Qualcomm but nothing to mediatek.

What the heck is wrong with nightscape?

https://photos.app.goo.gl/qkLhkyYA5WBW65UY9'
20:9 with stock
16:9 with Gcam
I couldn´t believe my eyes when I got indoors and was about to make a little youtube video for night shot comparison. I couldn´t make the video as some of the nightscape pictures looked awful, grainy and not at all like the preview.
Since I can´t choose 16:9 with stock cam I had to go with 4:3 or fullscreen ... and I never take 4:3 shots. Maybe some settings within the camera options?
The problem is OnePlus doesn't have the resources to develop good image processing.
This camera is very lovable until switch to nightscape. Hopefully you didn't take picture to someone or would've seen a cartoon of that person. Skip nightscape setting until Oneplus hire a decent camera developer. Meanwhile attach to the regular photo mode that takes great pictures.
worldsoutro said:
The problem is OnePlus doesn't have the resources to develop good image processing.
Click to expand...
Click to collapse
Hardware wise I do not believe there is a better device.
I am going to try more tests with mine.
Comparing GCam and Stock camera
If GCam works better it is not an issue just use GCam
AstroDigital said:
Hardware wise I do not believe there is a better device.
I am going to try more tests with mine.
Comparing GCam and Stock camera
If GCam works better it is not an issue just use GCam
Click to expand...
Click to collapse
Yeah the camera hardware is the, the software not so much
AstroDigital said:
Hardware wise I do not believe there is a better device.
I am going to try more tests with mine.
Comparing GCam and Stock camera
If GCam works better it is not an issue just use GCam
Click to expand...
Click to collapse
Pictures at night if there is a little artificial light actually work out better for me with just the normal camera, no nightscape. Gcam does do a better job though since it actually reduces glare on stuff like street lamps, the stock cam on normal doesn´t do that.
They should just work on an entirely new software approach, what they have just isn´t working and I don´t think updates are going to do much. It´s just more or less of the same.
worldsoutro said:
The problem is OnePlus doesn't have the resources to develop good image processing.
Click to expand...
Click to collapse
Spot on.
Sent from my GM1913 using Tapatalk
I read a thread on the OnePlus forums about Nightscape.
It seems that the timing of the capture complete message is off and the camera team is aware of it and making adjustments.
I tried it myself last night and on the first shot I stayed still for a little bit longer after the message came up. Second shot as soon as the message came up I moved the phone away like I was done taking the picture.
You can see the difference in quality between the two.

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