Unable to do Factory Reset - Xperia Z5 Q&A, Help & Troubleshooting

Hello,
I am having trouble to do factory reset with my phone.
During Factory Reset it is asking for a PIN.
Input my PIN (Incorrect)
Removed my PIN (still asking for a PIN)
Changed my PIN (still Incorrect)
Tried doing hard reset (Power and Vol -), the phone will vibrate but black screen.
Tried using Android Multi Tool, cannot detect my device (always offline)
Tried using Sony Companion, when my phone tries to reboot it will fail.
Phone model is 501SO.
Bootloader is locked.

Related

[Q] Hard Reset is not working?

Hello!
I try to hard reset my sister phone today using this methods:
- Pc Companion
- Vol up + power button
I even try flashtool and emmy to help me remove this lock screen (my sister changed it and now she don't remember...)
I also can not unlock bootloader with FlashTool.
When I press vol up + power button phone vibrate like this
- 1 time
- 3 time
- 1 time
and it loops like that. one vibration, then three, then one again. What's wrong with my phone? It is possible that phone is locked "harder" becouse she try so many times and fail? Around 150.. USB debug mode is turned off
Of course she don't remember his gmail account details (isn't it obvious) I don't know how to help her, any ideas?
Now, the only solution you have in this scenario is by using the repair option of Sony PC Companion or you can also use flashtool to flash your firmware again.

Sony xperia M5 forgotten password factory reset

hi Guys
I have forgotten my xperia M5 screen lock password. i cannot do hard reset, and i havent switched on developer mode as well as USB debugging on my phone . Is there any way to factory reset or to switch on USB debugging so that i can use ADB to factory reset my phone.
Thanks in advance
hansji said:
hi Guys
I have forgotten my xperia M5 screen lock password. i cannot do hard reset, and i havent switched on developer mode as well as USB debugging on my phone . Is there any way to factory reset or to switch on USB debugging so that i can use ADB to factory reset my phone.
Thanks in advance
Click to expand...
Click to collapse
First power off your android.
Hold power on and volume down button simultaneously and wait for 5 seconds.
when you see sony logo then release keys.
Now you are entered in recovery mode.
Use volume down button for navigating and power button for selection.
Select factory data reset option.
I have tried hard reset . But it doesn't work . My phone doesn't boot in recovery mode.

Boot stuck at Running colors on the word "XPERIA" :(

I did the factory reset normally on via the setting menus. Then the phone restarted normally and stuck at at the XPERIA screen with changing colors for hours.
Did a force restart and the same thing happens. If I boot holding volume up and power at the first vibration it says 'Your device is corrupt. It can’t be trusted and may not work properly.' and boot into a screen with three dots (apparently a corrupted software).
Xperia Companion wouldn't help as it says "locked screen" when both power off and on.
I tried to fastboot via adb to factory reset again hoping things will get better. But the device is not detected despite installing the driver a million time.
I can't think of any other options. PLEASE HELP
GettAC said:
I did the factory reset normally on via the setting menus. Then the phone restarted normally and stuck at at the XPERIA screen with changing colors for hours.
Did a force restart and the same thing happens. If I boot holding volume up and power at the first vibration it says 'Your device is corrupt. It can’t be trusted and may not work properly.' and boot into a screen with three dots (apparently a corrupted software).
Xperia Companion wouldn't help as it says "locked screen" when both power off and on.
I tried to fastboot via adb to factory reset again hoping things will get better. But the device is not detected despite installing the driver a million time.
I can't think of any other options. PLEASE HELP
Click to expand...
Click to collapse
Clean flash ftf with Flashtool. See this If you don't know

Factory reset locked device

I have my brothers phone which has been dormant for a couple years. He wants to use it again but forgets the unlock pin. How can I reset the phone e.g. through recovery mode etc. (by the way, I can't enter recovery mode from off state using power and -vol)
Can anyone help step me through it?
N.B. I can not use the main menu
Cheers

Does resetting phone disable Find my device?

If you factory reset phone ( via recovery mode, activated by restarting phone then pressing the power button 3-5 times when HUAWEI appears on the screen), does it disable Huawei's Find My Phone and remove the associated Huawei id? Or is it like iPhone where there's an activation lock and you need to enter your Huawei id password to use the phone even after factory reset?
I know if you try to factory reset the phone normally through settings->system&updates->reset->reset phone, you will need to disable Find My Phone first. Just wondering if factory resetting through recovery mode somehow bypasses (Huawei's) Find My Phone, since it doesn't ask you to disable Find My Phone before doing the reset.
Nope.

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