Fix widevine L3 - OPPO Find X2 Pro Questions & Answers

Hello everyone, I had a post about oppo find x2 pro having widenine L3 error and it was surprising that so many people had the same problem. Currently, there is no way to fix it, so I think it is good to send an email to oppo so that they can soon have a fix update for us.
Mail to [email protected]

dungnghien said:
Hello everyone, I had a post about oppo find x2 pro having widenine L3 error and it was surprising that so many people had the same problem. Currently, there is no way to fix it, so I think it is good to send an email to oppo so that they can soon have a fix update for us.
Mail to [email protected]
Click to expand...
Click to collapse
I had send email to [email protected] for other questions few day ago. they just reply i should contact oppo sg instead of them.

Boa2262 said:
I had send email to [email protected] for other questions few day ago. they just reply i should contact oppo sg instead of them.
Click to expand...
Click to collapse
For Singapore handset, email [email protected]. I got a quick reply today asking for more details from them.

each of us must send an email with a screeshot attachment to oppo, so that they solve the problem. the more requests we send, the sooner they should consider the problem.

eligio105 said:
each of us must send an email with a screeshot attachment to oppo, so that they solve the problem. the more requests we send, the sooner they should consider the problem.
Click to expand...
Click to collapse
Yes. I hope

p4t4h said:
For Singapore handset, email [email protected]. I got a quick reply today asking for more details from them.
Click to expand...
Click to collapse
Are they replied you how to fix the widevine problem?
i had update to cph2025_11_a.15 today but the widevine still is L3.

Boa2262 said:
Are they replied you how to fix the widevine problem?
i had update to cph2025_11_a.15 today but the widevine still is L3.
Click to expand...
Click to collapse
No, they asked for some details (IMEI, contact number, apps versions used) and said they have forwarded the issue to relevant department.
I did straight out mention in my original email that this is a firmware issue that needs to be resolved.
"Greetings from OPPO.
Please be advised that we have submitted your concern as quality feedback and we will further investigate the issue to provide with the resolution"

After send them few screenshot and answer. I got this message from Oppo 5 days ago.
Dear xxxx
Thank you for the provided information.
Regarding your concern, please be advised that we have forwarded the concern to our Relevant Department and we will contact you once we heard back from them.
Thank you for your patience.
Important Notice: We care for you and our staff. Due to the COVID-19 outbreak and the extreme measures taken, our Customer Care Service will operate with reduced staff. We encourage you to use our Self-service with 24/7 access for any assistance needed at https://support.oppo.com. Kindly stay tuned with our latest announcement on the OPPO website and Social Media.
Best regards,

dungnghien said:
Hello everyone, I had a post about oppo find x2 pro having widenine L3 error and it was surprising that so many people had the same problem. Currently, there is no way to fix it, so I think it is good to send an email to oppo so that they can soon have a fix update for us.
Mail to [email protected]
Click to expand...
Click to collapse
I got an update from Oppo Thailand they said they will replace a new mainboard for me. It's because some issue from their part.
However I think this is not fair because the problem is came from them, they should to replace a new phone instead.

Zungoto said:
I got an update from Oppo Thailand they said they will replace a new mainboard for me. It's because some issue from their part.
However I think this is not fair because the problem is came from them, they should to replace a new phone instead.
Click to expand...
Click to collapse
Mainboard?

Zungoto said:
I got an update from Oppo Thailand they said they will replace a new mainboard for me. It's because some issue from their part.
However I think this is not fair because the problem is came from them, they should to replace a new phone instead.
Click to expand...
Click to collapse
Oppo repleaced a new one for me few day ago.
I have no problem watching full hd on netflix now but the 01 engine still not work at all. I am not sure is this problem only happen on Singapore version because i asked few ppl from other contury but they have no problem on it.

dungnghien said:
Hello everyone, I had a post about oppo find x2 pro having widenine L3 error and it was surprising that so many people had the same problem. Currently, there is no way to fix it, so I think it is good to send an email to oppo so that they can soon have a fix update for us.
Mail to [email protected]
Click to expand...
Click to collapse
dungnghien said:
Mainboard?
Click to expand...
Click to collapse
Yup they said mainboard

Seems Tech Spurt's review unit also had the L3 widevine issue https://www.youtube.com/watch?v=m2kOD2jhin8 (4:10)

Boa2262 said:
Oppo repleaced a new one for me few day ago.
I have no problem watching full hd on netflix now but the 01 engine still not work at all. I am not sure is this problem only happen on Singapore version because i asked few ppl from other contury but they have no problem on it.
Click to expand...
Click to collapse
You mean Oppo replaced mainboard for you or gave you a new replacement phone?

p4t4h said:
You mean Oppo replaced mainboard for you or gave you a new replacement phone?
Click to expand...
Click to collapse
new phone.

Boa2262 said:
Oppo repleaced a new one for me few day ago.
I have no problem watching full hd on netflix now but the 01 engine still not work at all. I am not sure is this problem only happen on Singapore version because i asked few ppl from other contury but they have no problem on it.
Click to expand...
Click to collapse
Boa2262 said:
new phone.
Click to expand...
Click to collapse
Well that sucks I thought it's just a firmware problem and not hardware ?

p4t4h said:
Well that sucks I thought it's just a firmware problem and not hardware ?
Click to expand...
Click to collapse
Yes. I think so

Do you guys have any update on this? I have the same issue on my device...
I am in Switzerland, bought the device here. DRM info attached.

I have the Malaysian version ..
Widevine L1
But I think O1 Ultra Vision Engine is not working on Netflix.

mateolio said:
Do you guys have any update on this? I have the same issue on my device...
I am in Switzerland, bought the device here. DRM info attached.
Click to expand...
Click to collapse
just email to oppo and ask them change a new phone for u.
---------- Post added at 09:47 AM ---------- Previous post was at 09:44 AM ----------
KlNG said:
I have the Malaysian version ..
Widevine L1
But I think O1 Ultra Vision Engine is not working on Netflix.
Click to expand...
Click to collapse
I have the Singapore version, the O1 Ultra Vision Engine is not working on Netflix, Youtube and Amazon prime video...

Related

[Q] No1 S6

Hi
I took the plunge and bought the S4 clone/knock off No1 S6. It arrived in the UK from Hong Kong (day after it was posted! great service from Android-Inside). First impressions are that it is a good phone with a great screen. I wanted to post a reply in Manuxo's thread but as a newbie I'm not allowed. If anyone has any (basic) questions about the phone/spec etc please feel free to post.:laugh:
jw54 said:
Hi
I took the plunge and bought the S4 clone/knock off No1 S6. It arrived in the UK from Hong Kong (day after it was posted! great service from Android-Inside). First impressions are that it is a good phone with a great screen. I wanted to post a reply in Manuxo's thread but as a newbie I'm not allowed. If anyone has any (basic) questions about the phone/spec etc please feel free to post.:laugh:
Click to expand...
Click to collapse
Hi jw54,
Can you use a normal s4 case on this phone?
Does the battery last long?
Hope you do a review on it.
Thanks
No1 S6 initial view
cubergamer said:
Hi jw54,
Can you use a normal s4 case on this phone?
Does the battery last long?
Hope you do a review on it.
Thanks
Click to expand...
Click to collapse
Had this phone a week now but will be trying to get a replacement for two main reasons:
1. Phone constantly freezes and reboots. I've done a factory restore but has made no difference.
2. Phone will not connect to mobile data - tried everything suggested by my network (vodafone UK) but nothing fixes the bug.
If the phone did the basics correctly I would be more than happy.
The next part of the adventure is to see what kind of customer service I get from Android-Inside
In response to your questions - battery lasts OK but obviously due to restrictions I've not used the phone at full throttle. I bought a cheap case from Ebay - the fit is not great but that's probably due to the case. I think better quality S4 accessories would fit fine.
jw54 said:
Had this phone a week now but will be trying to get a replacement for two main reasons:
1. Phone constantly freezes and reboots. I've done a factory restore but has made no difference.
2. Phone will not connect to mobile data - tried everything suggested by my network (vodafone UK) but nothing fixes the bug.
If the phone did the basics correctly I would be more than happy.
The next part of the adventure is to see what kind of customer service I get from Android-Inside
In response to your questions - battery lasts OK but obviously due to restrictions I've not used the phone at full throttle. I bought a cheap case from Ebay - the fit is not great but that's probably due to the case. I think better quality S4 accessories would fit fine.
Click to expand...
Click to collapse
You can ask your phone to be replaced but every phone with this version of android installed (4.2.1) have this issues so i think it is better to wait an software update.
If you ask for a replacement you can wait for a lonnnggg time until you have your phone back.
regards
No.1 S6 thread
Does anyone know where the original thread started by Manuxo has gone to???
jw54 said:
Does anyone know where the original thread started by Manuxo has gone to???
Click to expand...
Click to collapse
Seems the mods have gone on rampage and deleted alot of threads and closing them lately.
news
kaitoudark said:
Seems the mods have gone on rampage and deleted alot of threads and closing them lately.
Click to expand...
Click to collapse
Hello,
dont worry manuxo set up a new forum for Chinese Phones:
nanou770 said:
Hello,
dont worry manuxo set up a new forum for Chinese Phones:
Click to expand...
Click to collapse
Where??
manuxo website
ArnoJeroen said:
Where??
Click to expand...
Click to collapse
GO TO http://www.mychinesephone.com/index.php
_________________________________________________________________________________________________________________________
If you like my posting, please hit the "THANKS"-button. :good:
So is there a custom rom for this phone or at least root instructions? I'm not very familiar with the android environment, so I wouldn't want to brick the phone. Not to mention that its customer support would be pretty much non existant... :/
New stock software available
Hello!
There is an updated firmware here -> www.mychinesephone.com
It will fix every issue related on this thread.
Regards
where did you buy?
jw54 said:
Hi
I took the plunge and bought the S4 clone/knock off No1 S6. It arrived in the UK from Hong Kong (day after it was posted! great service from Android-Inside). First impressions are that it is a good phone with a great screen. I wanted to post a reply in Manuxo's thread but as a newbie I'm not allowed. If anyone has any (basic) questions about the phone/spec etc please feel free to post.:laugh:
Click to expand...
Click to collapse
Did you buy from "CHINAPADMALL"
update
No - i bought mine from android-inside.com which is now called anybuying.com????
Just a word of warning - after much tweaking and messing about it's now working reasonably well. However don't expect this to be a genuine alternative to a Galaxy S4 or iPhone, there are too many issues and problems. the best place to look is 'mychinesephone.com' where you will find loads of info. they also have a shop where you can buy the phone if you still want one
[email protected] said:
Did you buy from "CHINAPADMALL"
Click to expand...
Click to collapse
Best shop to order it is http://www.chinapadmall.com/no-1-s6.
Android-inside (ex android-sale) or anybuying are scammers, very bad reputation
mazanostra said:
So is there a custom rom for this phone or at least root instructions? I'm not very familiar with the android environment, so I wouldn't want to brick the phone. Not to mention that its customer support would be pretty much non existant... :/
Click to expand...
Click to collapse
here you found roms for this phone
http://www.mychinesephone.com/viewforum.php?f=18&sid=b7c7c60b1974999d97dc74a9e3f1186b
S6 No.1 not start, bought the 24/09/2013
I have bought 2 phones to chinapadmall
The first cell is fine but the second I turn on the second day and will not start. I sent an email but they have not answered.
Does anyone know how to claim the phone?
Do you have warranty?
jimeno28 said:
I have bought 2 phones to chinapadmall
The first cell is fine but the second I turn on the second day and will not start. I sent an email but they have not answered.
Does anyone know how to claim the phone?
Do you have warranty?
Click to expand...
Click to collapse
Wait, they ll answer. Notice that till Oct 5-7 they have holidays. They had sent me the return address of chinapadmall, i don't see any reason they ll not help you. If they don't answer even after holidays in next week, open a dispute in your paypal transaction
chinapasmall
gerstavros said:
Wait, they ll answer. Notice that till Oct 5-7 they have holidays. They had sent me the return address of chinapadmall, i don't see any reason they ll not help you. If they don't answer even after holidays in next week, open a dispute in your paypal transaction
Click to expand...
Click to collapse
thanks for the reply, I'll wait a bit
why scammers?
ntta regnum
I received good service from them. I can only speak from personal experience and don't regard them as scammers.
No1 S6 not turn
jimeno28 said:
I have bought 2 phones to chinapadmall
The first cell is fine but the second I turn on the second day and will not start. I sent an email but they have not answered.
Does anyone know how to claim the phone?
Do you have warranty?
Click to expand...
Click to collapse
I've opened a paypal dispute, and see what happens, but they're informal I have replied to the email

[Q] Any way to get Asus to update my MAC/Serial in their server?

I recently had to send my Infinity to Asus twice for some warranty repair and on the last trip, they replaced the WiFi so now I can't get OTA updates or unlock the tablet. Can anyone tell me is there is someone specifically that I can contact to have this fixed? I tried the Asus-USA rep on this site and sent an email to [email protected] (which was posted on another thread as a possible source of help), but so far I haven't been able to get any help on this situation. I really wanted to unlock and give CROMI a try, but I can't until this gets fixed, if it ever gets fixed. Any help is appreciated. Thanks!
Call them directly. Don't take no for an answer. Tell them you know others have had it done. Ask to speak to a manager.
NikAmi said:
I recently had to send my Infinity to Asus twice for some warranty repair and on the last trip, they replaced the WiFi so now I can't get OTA updates or unlock the tablet. Can anyone tell me is there is someone specifically that I can contact to have this fixed? I tried the Asus-USA rep on this site and sent an email to [email protected] (which was posted on another thread as a possible source of help), but so far I haven't been able to get any help on this situation. I really wanted to unlock and give CROMI a try, but I can't until this gets fixed, if it ever gets fixed. Any help is appreciated. Thanks!
Click to expand...
Click to collapse
Regular tech support will not get you the results you want. They will just continue to issue an RMA but they can't fix the information stored on the servers and I don't think the service centers can either. The information they enter is correct on their end but for whatever reason it does not update the servers in Taiwan.
http://forum.xda-developers.com/showthread.php?t=2187777 Look through here and read what others have tried. Don't mention your desire to unlock the tablet. Good luck and as sbdags mentioned, don't give up.
fsured said:
Regular tech support will not get you the results you want. They will just continue to issue an RMA but they can't fix the information stored on the servers and I don't think the service centers can either. The information they enter is correct on their end but for whatever reason it does not update the servers in Taiwan.
http://forum.xda-developers.com/showthread.php?t=2187777 Look through here and read what others have tried. Don't mention your desire to unlock the tablet. Good luck and as sbdags mentioned, don't give up.
Click to expand...
Click to collapse
I had seen that thread before and I was going to try that, but I can't even access the Asus Device Tracker site. I go to devicetracker.asus.com, sign in and then I see a "Page no found" error and am booted back to the login page. Anyways, I got another email from Tien and after some back and forth, he agreed to create a case for me so that when I call the support line, they'll be able to see that I'm not bull****ting them. Still, it's pretty ridiculous that we have to jump through all these hoops to get basic functionality. What do the non-nerds do? I'll let you all know what progress I make with this and I thank you for all your help so far.
NikAmi said:
What do the non-nerds do?
Click to expand...
Click to collapse
They don't know what "unlocking" is, and even if they know, they don't care.
_that said:
They don't know what "unlocking" is, and even if they know, they don't care.
Click to expand...
Click to collapse
Yes, but this problem is keeping me from even getting OTA updates. I'm pretty sure that those are important to everybody.
NikAmi said:
Yes, but this problem is keeping me from even getting OTA updates. I'm pretty sure that those are important to everybody.
Click to expand...
Click to collapse
Agree.
Ask for a replacement. Someone in an other forum received 600€ after many calls. He said he will wait for the next infinity.
Envoyé depuis mon HTC One en utilisant Tapatalk 4

Who still belives in Honor ?? Only me, or??

Now I would like to say some things about what happend
I was trying to say to people what had been said to me
And I knew things will happen..not just the giveaway but the updates and so on.. bla bla bla:silly::silly:
But since than I was not posting anything couse some of the guys here tried to insult me instead
Called me to stop spamming and stop saying things that are ''unofficial''
They said it all over the place.. like ''oh, you again'' ''stop with this''
Now I want to ask who else did not lose the belive in Honor??
Who thinks that Honor now will be doing what thay had said in the partnership??:good:
And please I know those guys so you should not come over here and say you did
and belived all to the end..:silly::silly:
You in the first place called me lying:silly::silly:
Sooo, khmm??
I believed in honor, though they deliver late but it's ok
PalakMi said:
I believed in honor, though they deliver late but it's ok
Click to expand...
Click to collapse
That also I tried to explain somehow
To wait for few weeks
To believe, couse I had some good info for believe in
And now after 3 week it happened
Ok, could be sooner but its ok evan now
Many users gave up hopes
Sold phoned
Got disappointed
But that still can be fixed by doing what thay said they will do and respecting the partnership
That's amazing, I hope honor will deliver more
Rommco05 said:
So brljak83 please keep inform us, now how we can see u have realy good source
Click to expand...
Click to collapse
Heh, okey
But I can tell you now already this
The source is and was in front of your nose
You guys just did not bother to use that source
And LoL it is and was written
For any question ask me
Soo, I did ?
[facepalm]...
At least we know honor cares
Maybe I missed it, but what exactly did Huawei/Honor deliver?
Kernel source code
Honor 8 Pro was just released, and the sourcesnare scheduled to be released just this month. That is a good sign. I hope they continue it that way in order for development to grow in a pace that we, power users and developers want.
PalakMi said:
Kernel source code
Click to expand...
Click to collapse
That was nice of them. Let's see if they continue being nice. lol
Fiasco said:
Maybe I missed it, but what exactly did Huawei/Honor deliver?
Click to expand...
Click to collapse
Source code, new update of firmware with may security patch and the new giveaway with good stuff to win
brljak83 said:
Source code, new update of firmware with may security patch and the new giveaway with good stuff to win
Click to expand...
Click to collapse
New update? Nice. But we won't get that anytime soon over here. Anything new in that update?
In the update @Fiasco we got new camera options and now the camera works diffrent.. the monochrome mode.. did not had time to play around with cam to se what all is different
Hi
I don't trust in God, but I trust in Honor! No religion for me! Honor gave me via Hisuite the last update! Thanks Lord
nico97470 said:
Hi
I don't trust in God, but I trust in Honor! No religion for me! Honor gave me via Hisuite the last update! Thanks Lord
Click to expand...
Click to collapse
Woah slow down man. You might trigger some religious people. :laugh:
Sent from my Honor 8 using XDA Labs
brljak83 said:
In the update @Fiasco we got new camera options and now the camera works diffrent.. the monochrome mode.. did not had time to play around with cam to se what all is different
Click to expand...
Click to collapse
L09 got, and I am still waiting for mine to get it (l04)
Hii @PalakMi
The update just came out yesterday
And a lots of countries got it
So I think you will get it next week for the other device
brljak83 said:
Hii @PalakMi
The update just came out yesterday
And a lots of countries got it
So I think you will get it next week for the other device
Click to expand...
Click to collapse
I hope
How is all that believing working out for you?

Newest Firmware update for TCL C728

Hi Guys, I need someone's help with my C728, please. I'm in Singapore and I have the UK version I think. I have lots of issues with the software , for instance, no game mode/movie mode sound choice etc... My current firmware is V8-T615T01-LF1V024. Can someone give me the link to the best working firmware update please? is it the 072? Thank you!
Updates get rolled out by OEMs / carriers if they deem it necessary. Hence ask them.
jwoegerbauer said:
Updates get rolled out by OEMs / carriers if they deem it necessary. Hence ask them.
Click to expand...
Click to collapse
Thank you but my TCL doesn't auto-update and the firmware they rolled out for the C728 on www.TCL..eu doesn't seem the right one...
@Hamadlx
I've deleted your post. As an exemption from the last bullet of rule no. 5 of the XDA Forum Rules, we grant only developers the privilege to share references to their social media in their own development threads. These conditions obviously don't apply to your post or you. Please accept my friendly warning and refrain from sharing of social media in future. As you joined XDA minutes ago, I believe it's advisable to review the rules of this private platform, to which you agreed to adhere when you registered.
Thanks for your cooperation!
Regards
Oswald Boelcke
Senior Moderator
I sent you a private message
All Updates tcl c728
Hamadlx said:
I sent you a private message
All Updates tcl c728
Click to expand...
Click to collapse
Can You sen to me ,also ? Thanks
Greeting, I need help if anyone knows. I bought a tcl c728 android 11 tv, it supports google duo, I use cam ms plug and play, I tried to start a conversation, picture is ok, but the microphone, although allowed, the opposite party can't hear me. Does anyone have any idea or solution to this problem.
vlaszlo said:
Can You sen to me ,also ? Thanks
Click to expand...
Click to collapse
I sent u
Sem84 said:
Greeting, I need help if anyone knows. I bought a tcl c728 android 11 tv, it supports google duo, I use cam ms plug and play, I tried to start a conversation, picture is ok, but the microphone, although allowed, the opposite party can't hear me. Does anyone have any idea or solution to this problem.
Click to expand...
Click to collapse
Sem84 said:
Greeting, I need help if anyone knows. I bought a tcl c728 android 11 tv, it supports google duo, I use cam ms plug and play, I tried to start a conversation, picture is ok, but the microphone, although allowed, the opposite party can't hear me. Does anyone have any idea or solution to this problem.
Click to expand...
Click to collapse
There is a button next to the screen that you have to put it to ON to activate the mic
Hamadlx said:
I sent you a private message
All Updates tcl c728
Click to expand...
Click to collapse
Can you also send it to me please.
vlaszlo said:
Can You sen to me ,also ? Thanks
Click to expand...
Click to collapse
Hi, if you did receive it from Hamadlx can you send it to me please? Thanks
Dsco2001 said:
Hi, if you did receive it from Hamadlx can you send it to me please? Thanks
Click to expand...
Click to collapse
I send u
Hamadlx said:
I send u
Click to expand...
Click to collapse
Hi, can you also send it to me?
Thanks
Can you also send it to me please .
Hamadlx said:
I sent you a private message
All Updates tcl c728
Click to expand...
Click to collapse
Can you also send it to me please .
Hamadlx said:
I sent you a private message
All Updates tcl c728
Click to expand...
Click to collapse
Can you send me too. İ have the same problem.
sorry to jump on the bandwagon, but could someone send the information to me too.
many thanks
TCL Android TV Updates
This channel notifies about new TCL Android TV Updates for different chipsets. Discussion: @tclupdates_discussion For firmwares download: @FirmwareTCLbot SourceCode: https://github.com/FaserF/bash_scripts/blob/main/tclupdate.sh English language only!
t.me
me too
and ia have a big problem also, the bluetooth connected automatically when a turned on any devices, but the sound is breaking. So need turn off and turn on again the bluetooth connect on the Tv.
please give me some help to pm.
thanks
zsolt

System UI not responding.

I got my android 12 upgrade Wednesday. And Saturday I got the system UI and system process not responding. Now I have no system wide sound.
Edit : I'm using a Lg velvet 5g. Lm-g900um
I force downgraded to android 11 and am still having this issue. I have also reset my phone countless times I'm cleared the cache on the Google, Google Play and Google Play services. As well as system UI. Any other suggestions?
Hi,
You didn't state which brand / model of phone that you have, and of course without that information it makes it somewhat more difficult to help someone. I don't know if you have ever heard of discord or not but I've received help on that site before as well as I've been able to provide help to other people. I'm providing you with an invitation to a server that I feel like someone on it can help you. https://discord.gg/android
Good Luck
David
Davy49 said:
Hi,
You didn't state which brand / model of phone that you have, and of course without that information it makes it somewhat more difficult to help someone. I don't know if you have ever heard of discord or not but I've received help on that site before as well as I've been able to provide help to other people. I'm providing you with an invitation to a server that I feel like someone on it can help you. https://discord.gg/android
Good Luck
David
Click to expand...
Click to collapse
Sorry I figured posting in the lg velvet page it was assumed that's the phone I have
Lg velvet 5g. Lm-g900um
Newbee401 said:
Sorry I figured posting in the lg velvet page it was assumed that's the phone I have
Lg velvet 5g. Lm-g900um
Click to expand...
Click to collapse
Hi,
I apologize about that, I recently had to have some surgery to remove a growth on the back of my neck that turned out to be cancerous, so I haven't been myself lately. That and with all of the violence that's been going on lately I've been extra jittery. Please Stay Safe
David
No harm. Hope you get better quickly.
Thanks for your positive feedback, did you by chance get on the discord server site and see if anyone could give you any help?
Davy49 said:
Thanks for your positive feedback, did you by chance get on the discord server site and see if anyone could give you any help?
Click to expand...
Click to collapse
I posted In the tech support channel. Nothing yet. There have only been about 5 other messages since I posted in there.

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