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[Help Thread] Google play errors Explained (with fixes) [Updated 23 Aug 2014]

many people had problems in purchasing and/or downloading apps from play store or even it cant load, this is just annoying, specially when you newly installed a rom and want to install you fav apps again.
So, i searched the internet and tried to get all possible solutions in on place, and i will update every now and then.
Click to expand...
Click to collapse
This post was featured on xda portal 28 april 2014.​
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Click to collapse
of course i didn't try all these but if you found anything not working tell me ​
Click to expand...
Click to collapse
Credits:
-androidpit
-shubhojit89
-testmasterbd
-Quinny899
-some guides over internet (fixya,askmefast...etc)
-AndroidCentral forum
-me of course
Click to expand...
Click to collapse
Click to expand...
Click to collapse
error 491:
problem:
downloads and updates impossible.
solution:
remove your google account by going to the settings for your device, then accounts and google. Hit remove account. Reboot your android and add the account once again. Next, in the settings, go to apps (applications) and swipe to find ‘all’ of your apps. Scroll down to google services, then click clear data and finally force stop.
Click to expand...
Click to collapse
error 498:
problem:
interruption of downloads from the google play store
solution:
the problem is that the cache of your device is full. Delete unneeded applications and files. Restart your smartphone in recovery mode by pressing the volume down, power and home buttons (for samsung devices) or volume down and power (for most other devices). This mode provides a few more options. Select wipe cache partition by navigating between options with the volume rocker. Confirm using the power button.
Click to expand...
Click to collapse
error 919:
problem:
downloading the app works but it does not open once downloaded.
solution:
there is simply no more space on your android. Eliminate all unnecessary data: Music, videos or large applications.
Click to expand...
Click to collapse
error 413:
problem:
downloading applications or updates is impossible. If you use a proxy, remember that it may cause problems with the operation of the google play store.
solution:
in settings, find apps, then swipe to all. Scroll down to google services and tap on clear data and then force stop. Do the same with the google play store app and clear the cache from your internet browser.
Click to expand...
Click to collapse
error 923
problem
the download is impossible: Error while syncing your google account or insufficient cache memory.
solution
remove your google account and delete any useless applications that are just taking up space. Next, reboot your device in recovery mode. Select wipe cache partition and start your device as usual. Don’t worry, your personal data won’t be deleted. Set up your google account once again.
Click to expand...
Click to collapse
error 921
problem
you can’t download an app.
solution
try deleting the cache of the google play store application. If this doesn’t work, delete all the play store application data, but please be advised that this will consequently delete all the settings that you’ve already made. As a last resort, remove your google account, restart the device and enter it again.
Click to expand...
Click to collapse
error 403
problem
the download is impossible. This usually happens when two google accounts are used to buy applications on one device.
solution
go the google play store with the correct google account. Uninstall the application in question. Next try to get the app from google play again and click the purchase button.
Click to expand...
Click to collapse
error 492
problem
it’s impossible to install an application due to the dalvik cache.
solution
under settings, find apps, then swipe to all and scroll down to google services. Here, select clear data and then force stop. Do the same on the google play store app.
Note: If the problem is not solved, try deleting the dalvik cache. To do this, enter the custom recovery mode (only if you have root). Another solution is to complete a data wipe/ factory reset. This option applies to all users and can be done in recovery mode. Beware, it will wipe your data so make sure you have backed up everything you wish to keep.
Click to expand...
Click to collapse
error 927
problem
the download is impossible because an update of the play store is in progress.
solution
wait a few minutes until the google play store is completely upgraded. If the problem persists, go to settings, then apps, swipe to all and locate the google services. Tap on clear data and then force stop. Do the same with the google play store application.
Click to expand...
Click to collapse
error 101
problem
you cant download anything because you have many apps installed
solution
just uninstall any useless apps
or
clear play store data and remove google account and re-login in
Click to expand...
Click to collapse
error 481
problem
error in your google account
solution
remove your account and use other one
Click to expand...
Click to collapse
error 911:
app could not be downloaded due to an error 911
solution:
Method 1: Clear the google play store data
method 2: If you are using a wifi connection that requires a webpage login, then your authentication has probably expired. Log in to the apn again via your android browser. Open google play store and run the app update again . If that didn’t work the problem is with the wifi network itself.
Method 3: Simply switch to another wifi network and run the update. The error 911 should disappear for the new wifi network.
Method 4: Use your mobile network data services instead of wifi. Turn wifi off and then turn your data on and now open your google play store and download/update your apps or games. However, this method is only suited for apps and games that are small sized. For larger updates you should use your wifi network to save data charge.
Click to expand...
Click to collapse
error 919:
cannot install any apps
solution: Change your apn settings
Click to expand...
Click to collapse
error 920:
app could not be downloaded.
Solution:
Method 1:
Turn your wi-fi off
turn your wi-fi on
run google play store and install or update the app
method 2:
delete your google account
Restart phone and add your google account back in the settings. Alternately, add a different google account.
Run google play store and download your app.
Method 3:
clear cache and clear data of google play store
now from the same tab uninstall google play store updates
restart your phone, open google play store and install the app
Click to expand...
Click to collapse
error 941:
while trying to run updates
solution:
clear cache and clear data of google play store
clear cache and data download manager
Click to expand...
Click to collapse
[
error 504:
“app” could not be downloaded due to an error. (504)
solution:
Method 1:
clear data and clear cache of google play store & google service framework
method 2:
remove your gmail account rebbot and Re-add
Click to expand...
Click to collapse
error 495:
while downloading apps and games from play store
solution:
Method 1:
clear cache and Data of google play store and google services framework
method 2:
remove your gmail account and Restart then Re-Add the google account
Click to expand...
Click to collapse
error rh01:
error retrieving information from server.
Solution:
Method 1:
clear cache and Data of google play store and google services framework
method 2:
remove your gmail account And Re-Add
Click to expand...
Click to collapse
error rpc:s-5:aec-0:
error retrieving information from server.
Solution :
Open system settings
clear cache and uninstall updates of google play store,download manager and google services framework
Click to expand...
Click to collapse
error -24
unkown still now but its coming on kitkat due to art problems
solution:
- Using a root file manager, go to /data/data
- Find the package name of the app you're wanting to install (Don't know the package name? Find the app you're wanting to install on the Play Store online and it's in the URL)
- Delete that folder. All of it.
- Try to install your app again, it should work now
Click to expand...
Click to collapse
package file invalid:
this issue comes due to playstore
solution
method 1 for update error:
select your app & clear cache and data
run update again in google play
method 2:
Install app through google play store website
method 3:
Turn off wi-fi and install or update app in google play store via 3g or 4g data connection of your mobile.
Method 4:
clear cache and data of google play store & google service framework
or
remove Google account.
Restart device and add your google account back.
Click to expand...
Click to collapse
[
installation unssuccesful error:
name explains the problem
here are the methods to fix “installation unsuccessful error in google play store”
solution:
-uninstall and reinstall app
-clear market cache
-uninstall google play update
-unmount sdcard then proceed to app installation
-many people have successfully resolved this issue by unmounting their sdcards before running an update in google play.
-delete .android_secure folder
Click to expand...
Click to collapse
download unsuccessful errors:
solution:
First method:
Open settingsdownload unsuccessful error fix google play
go to “manage applications or apps” then select “all” apps
select “google play store” from the list
force stop, clear cache and clear data
do the same for clearing “google application framework(google play services)” and “google account manager” from the list of apps.
Open google play and you will be asked to sign in.
Sign in with your gmail account and download your apps or games
note: From the apps list, you may also have to clear data for “google play services, google app (that is not downloading or updating), browser, downloads and download manager (in case browser download problem).
you can use this same method for fixing “error processing purchase df-bpa-09”.
alternative method:
If the first method didn’t work, you can try to delete your gmail account from settings. However, deleting primary gmail account will require a factory reset unless you have rooted your phone.
Assuming your device is rooted, follow this link on how to delete your gmail account.
Now clear cache and data for google play store like in the first method.
Restart your android device.
Add your gmail accounts (settings->accounts->add account)
open and sign in google play and then start your download
if non of the above methods failed follow the methods below:
Method 1: Clear cache of google play services and play store.
Or
method 2 : Uninstall updated of google play services and play store.
Or
method 3 : Remove you account and add again and try.
Or
method 4 : Flash the gapps again. Then sign in
another solution for this error.
Reason you get error is slow connection speed.
Try to download the app again the error will go.. Try 2-3 times.
Click to expand...
Click to collapse
no connection:
problem:
you cant connect to playstore even if you have internet
solution:
1-clear cache
2-check date
3-check google account
Click to expand...
Click to collapse
error rpc:aec:0]
problem
Can't download apps
solution
-remove google account
-remove all synced accounts
-clear playstore data
-reboot now
Click to expand...
Click to collapse
RPC:S-3 error retrieving information from server
problem
Can't download apps
solution
remove google account and add it again or add another one
Click to expand...
Click to collapse
Click to expand...
Click to collapse
more fixes and problems will be added, if you have another solutions for same problem tell me i will add to this post and give you credits of course.
Help me to make this the greatest fixes hub ever. Thanks in advance

One slight correction on recovery mode: To access it on Samsung devices is power + vol up + home (or it is on the Galaxy S4). Vol-down is download mode.

my error it is show (unknown error during application installation."-24")
what does it mean?
can you help me?

this is really useful, i usually get problems downloading updates whenever i restore paid apps from titanium backup

FYI: I just signed up to become a beta tester of an app. Immediately after hitting "join beta" or whatever, I went to the Google Play Store (on a browser) and clicked "install" and selected my device. Back on my phone, I received an error 940. I'm guessing it has something to do with not being in the testing team (it usually takes a while for the system to update).
Sent from my Nexus 5 using Tapatalk

vashollow said:
my error it is show (unknown error during application installation."-24")
what does it mean?
can you help me?
Click to expand...
Click to collapse
Even i need help regarding this error.

OP`s list looks like this http://www.androidpit.com/how-to-solve-google-play-store-errors.
Appreciate posting this info though, but should have mentioned scources.
Miss explaining Play error 920 and 927.

Null ROM on Galaxy gear and Google trouble...
Great work mohamedrashad!
Maybe you can help me with my problem?
I rooted my Galaxy Gear and installed the NullRom. Great success! But I immediately noticed two things:
1. I cannot add accounts under "Settings -> Accounts". When I click the "Add Account" it just flashes once and nothing happens.
2. I cannot launch Google Play. When I try, either directly on the icon or from the Shell menu, it opens briefly but then closes immediately again without any error message. I have tried several different versions of the Google vending apk, without any luck.
I believe there is a relation between the two problems, but I do not know where to look. On the Forum, I have read about other who also has had my #2 problem, and solved it by adjusting the MTD Partition. However, I have no idea how to do that, nor do I understand why that should help. "Out of memory" should not be an issue on a freshly flashed nullROM device?
Please help.
Rgds
VIking

vashollow said:
my error it is show (unknown error during application installation."-24")
what does it mean?
can you help me?
Click to expand...
Click to collapse
jojo110033 said:
Even i need help regarding this error.
Click to expand...
Click to collapse
Browse to internal storage of your android/data/ "com.application-address" delete the com.application-address folder. Now retry to install the app.
For that you may need device root access. You can use file manager like as "Root Manager".

Some more codes
Sources : appslova.com
Error 911:
App could not be downloaded due to an error 911
Solution:
Method 1: Clear the Google Play store data
Go to Settings >> Manage Applications or Apps >> Open “All” tab
From the list of “All” apps >> Scroll Down and Select “Play Store” >> Select Force stop, Clear cache and Clear data
Method 2: If you are using a wifi connection that requires a webpage login, then your authentication has probably expired. Log in to the APN again via your android browser. Open Google Play store and run the app update again . If that didn’t work the problem is with the wifi network itself.
Method 3: Simply switch to another Wifi network and run the update. The error 911 should disappear for the new Wifi network.
Method 4: Use your mobile network data services instead of wifi. Turn wifi off and then turn your data on and now open your Google Play Store and download/update your apps or games. However, this method is only suited for apps and games that are small sized. For larger updates you should use your wifi network to save data charge.
Error 919:
Cannot install any apps
Solution: Change your APN settings
Error 920:
App could not be downloaded.
Solution:
Method 1:
Turn your wi-fi off
Turn your wi-fi on
Run Google Play Store and install or update the app
Method 2:
Go to settings>>Accounts>> Delete your Google account synced with Google Play.
Restart Phone and add your Google account back in the settings. Alternately, add a different Google account.
Run Google Play Store and download your app.
Method 3:
Go to settings >> Apps >> Open “All” tab
Find and click Google Play Store >>Clear Cache and Clear Data
Now from the same tab uninstall Google Play Store Updates
Restart your phone, open Google Play Store and install the app
Error 941:
While trying to run updates
Solution:
Go to Settings >> Manage Applications or Apps >> Open “All” tab
From the list of “All” apps >> Scroll Down and Select “Play Store” >> Select Force stop, Clear cache and Clear data
Again, go back to “All”>> Scroll and Select “Download Manager”>> Select Clear cache and Clear data
Now open Google Play and try updating your app. If the problem persists continue to the step below.
Again, go to “All”>> Scroll and Select “Play Store” >> Select “Uninstall Updates”
Error 504:
“App” could not be downloaded due to an error. (504)
Solution:
Method 1:
Go to Settings>> Application Manager or Apps>> Open “All” apps
From the list of apps find Google Play store >>Clear Data and Clear Cache
From the list of apps find Google Service Framework(Google Play Services) >> Clear Data and Clear Cache
Now install or update app from Google Play Store
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework(Google Play Services) and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Error 495:
While downloading apps and games from play store
Solution:
Method 1:
Go to Settings>> Application Manager or Apps>> Open “All” apps
From the list of apps find Google Play store >>Clear Data and Clear Cache
From the list of apps find Google Service Framework(Google Play Services) >> Clear Data and Clear Cache
Now install or update app from Google Play Store
If it still didn’t work try uninstalling Google Play Store updates first
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework(Google Play Services) and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Error rh01:
Error retrieving information from server.
Solution:
Method 1:
Go to settings >> Apps (Manage Applications>> Select “All” tab
From the list of apps >> Select Google Play Store >> Clear Cache and Clear Data
From the list of apps >> Select Google Service Framework(Google Play Services) >> Clear Cache and Clear Data
Run Google Play Store and try installing/updating the app
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework(Google Play Services) and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Error RPC:S-5:AEC-0:
Error retrieving information from server.
Solution:
Method 1:
Open system settings
Go to Applications (or Apps) >> All
From all apps select Google Play Store >> Clear Cache and Uninstall updates
Again, from All>>Download Manager >> Clear Cache and Data
Finally, All >> Google Services Framework(Google Play Services) >> Clear Cache and Data
Now, rerun Google play store.
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework(Google Play Services) and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
error -24
Unkown still now but its coming on Kitkat due to ART problems
Solution:
Method 1 (Sure Fix but requires root):
Install a file manager like Root Manager
Browse to internal storage android/data/com.whatsapp
Delete the com.whatsapp… folder
Now install whatsapp from Google Play
Method 2: Removing Junk Files via Cleanmaster
Install cleanmaster
Uninstall Whatsapp
Now run Cleanmaster , search for Junk files and clean them. (Make sure to uncheck important files that are detected as Junk files by Cleanmaster)
Method 3: When all fails backup all your apps and data and factory reset your device.
Package file invalid:
This issue comes due to Playstore
Solution
Method 1 for update error:
Go to apps >> All >> Select your app >> Clear cache and data
Run update again in Google Play
Method 2:
Install app through Google Play Store website
Method 3:
Turn off wi-fi and install or update app in Google Play Store via 3G or 4G data connection of your Mobile.
Method 4:
Go to apps >> All >> Google Play Store >> Clear cache and data
Go to apps >> All >> Google Service Framework(Google Play Services) >> Clear cache and data
Now try installing or updating the app. IF this doesn’t work follow the step below
Go to Settings >> Accounts >> Google >> Click on your gmail account >> Menu and Remove account.
Restart device and add your Google account back.
Installation unssuccesful error:
Name explains the problem
Here are the methods to fix “Installation Unsuccessful Error in Google Play Store”
Solution:
1. Uninstall and reinstall app
Go to settings >> Apps >> Select “All”
Scroll and find your App >> Select “Uninstall”
Now go to Google Play and reinstall your app
2. Clear market cache
Go to settings>> Apps>> Select “All”
From List of “All” apps >> Select “Google Play” >> Clear Data
Now again try to download the app from Google Play
3. Uninstall Google Play Update
Go to Settings>>Apps>>Select “All”
From List of “All” apps >> Select “Google Play” >> Scroll Down and select “Uninstall Updates”
4. Unmount sdcard then proceed to app installation
Many people have successfully resolved this issue by unmounting their sdcards before running an update in Google Play.
Go to settings>> Storage >> Unmount SD Card
Now run the update or download app in Google Play
5. Delete .android_secure folder
Download Unsuccessful errors:
Name explains
Solution:
First Method:
Open settingsdownload unsuccessful error fix google play
Go to “Manage Applications or Apps” then select “All” apps
Select “Google Play Store” from the list
Force Stop, Clear Cache and Clear Data
Do the same for clearing “Google Application Framework(Google Play Services)” and “Google Account Manager” from the list of apps.
Open Google Play and you will be asked to sign in.
Sign in with your Gmail account and download your apps or games
Note: From the apps list, you may also have to clear data for “Google Play services, Google app (that is not downloading or updating), browser, Downloads and Download Manager (in case browser download problem).
You can use this same method for fixing “Error Processing Purchase DF-BPA-09”.
Alternative method:
If the first method didn’t work, you can try to delete your gmail account from settings. However, deleting primary Gmail account will require a factory reset unless you have rooted your phone.
Assuming your device is rooted, follow this link on how to delete your gmail account.
Now clear cache and data for Google Play Store like in the first method.
Restart your android device.
Add your gmail accounts (Settings->Accounts->add account)
Open and sign in Google Play and then start your download
If non of the above methods failed follow the methods below:
Method 1: Clear cache of Google play services and play store.
OR
Method 2 : Uninstall updated of Google play services and play store.
OR
Method 3 : Remove you account and add again and try.
OR
Method 4 : Flash the gapps again. Then sign in​Try the 4th method if the above 3 methods failed.
---------- Post added at 12:30 PM ---------- Previous post was at 12:22 PM ----------
mohamedrashad said:
Error 481
Problem
error in your google account
Solution
Remove your account and use other one
Click to expand...
Click to collapse
For error 481 there is no problem in google account.
Clear some internel space by removing some app then install the app it will go away..
Error 927
Problem
The download is impossible because an update of the Play Store is in progress.
Solution
Wait a few minutes until the Google Play Store is completely upgraded. If the problem persists, go to settings, then Apps, swipe to All and locate the Google Services. Tap on clear data and then force stop. Do the same with the Google Play Store application.
Click to expand...
Click to collapse
Another Solution for this error.
Reason you get error is slow connection speed.
try to download the app again the error will go.. Try 2-3 times.
@mohamedrashad you should also provide the link of the post.

testmasterbd said:
Browse to internal storage of your android/data/ "com.application-address" delete the com.application-address folder. Now retry to install the app.
For that you may need device root access. You can use file manager like as "Root Manager".
Click to expand...
Click to collapse
I'm using Motorola Moto G and already rooted. I cannot find andriod/data/com.application-address.
It is same like other andriods?
Thanks.

The OP, and all other posts that lack clarity, should be edited to change where it says "Google Services" to say 'Google Play Services".
This is to avoid users clearing their GSF (I won't say the full name here to avoid confusing learner drivers) as clearing GSF will lead to all sorts of issues with regards to authorisation tokens, GCM push messages etc as Google's servers will think you have done a factory reset and will just cause many of the problems you are trying to cure.
Nice guide all the same.

PLease ALso Add THE BUILD PROP TWEAK THAT ALLOW DOWNLOADING ALL KINDS OF APPS THROUGH PLAYSTORE>>>...

vashollow said:
I'm using Motorola Moto G and already rooted. I cannot find andriod/data/com.application-address.
It is same like other andriods?
Thanks.
Click to expand...
Click to collapse
Sorry for inconvenience!
Previously I mention "internal storage of your android/data/com.application-address" that's mean root/data/data/app name (the app shows errors during installation).
For example you have this error when you try to install ES File Explorer which package name is "com.estrongs.android.pop". Now you need to find the folder which is "com.estrongs.android.pop" on your root directory. For that the location should be "root/data/data/com.estrongs.android.pop" you need to go "root/data/data/" location and delete the folder "com.estrongs.android.pop".
And also you can use DU Speed Booster (Cleaner) or Clean Master to clean this kind of junk files or folders.
Thanks.

gee2012 said:
OP`s list looks like this http://www.androidpit.com/how-to-solve-google-play-store-errors.
Appreciate posting this info though, but should have mentioned scources.
Miss explaining Play error 920 and 927.
Click to expand...
Click to collapse
Lol I can't believe the OP basically copy/ paste from another source. Without mentioning androidpit. Then xda puts this post on the portal as if he came up with this on his own lol good catch.

gee2012 said:
OP`s list looks like this http://www.androidpit.com/how-to-solve-google-play-store-errors.
Appreciate posting this info though, but should have mentioned scources.
Miss explaining Play error 920 and 927.
Click to expand...
Click to collapse
I took some of here yeah, and I mentioned i took these info from many places on internet, any way thanks for awaring me I will add the sources
Sent from my GT-S5360 using Tapatalk 2

mohamedrashad said:
I took some of here yeah, and I mentioned i took these info from many places on internet, any way thanks for awaring me I will add the sources
Sent from my GT-S5360 using Tapatalk 2
Click to expand...
Click to collapse
KK, glad to be of some help

trevor7428 said:
Lol I can't believe the OP basically copy/ paste from another source. Without mentioning androidpit. Then xda puts this post on the portal as if he came up with this on his own lol good catch.
Click to expand...
Click to collapse
I just forgot, don't judge me sir
I updated sources anyway
Sent from my GT-S5360 using Tapatalk 2

Hey people if you have any fix any experience or something write it here and i will add to op
Sent from my GT-S5360 using Tapatalk 2

Awesome useful guide!!!
Thanks man!

Installing GAPPs suite on Honor 9 (Chinese Version) - NO ROOT NECESSARY

Hello alL,
I come to bring you good news. I have managed to install google play store and other Google Apps on the Chinese version of the Honor 9 (WITHOUT ROOT).
For anyone wondering, here are the steps.
1 - Download this file to your Honor 9.
2 - Decompress the zip file and install "Google Installer_2.0.apk". Don't touch the other files.
3 - Run this app (the newly installed one with the chinese name) and confirm using the Green button near the bottom.
4 - Confirm all prompts for authorisation, ensuring you select "Trust app" to give it full permissions. This will install the core "Google Play Apps Suite" as a user app, meaning that you will be able to uninstall "Play store" by simply dragging it to the top. See 1st screenshot.
5 - Check if Google Play Store has been installed and is working. If android complains about "Missing GMSs", reboot and try again. If still you have problems, try downloading "GMSInstaller apk" from an internet mirror of your choice.
See attached screenshots for proof that it works!

Great guide! Thanks for sharing. This is a safer way than rebrand, but rebrand will bring you a full Europe/US EMUI. You will not see any left-over Chinese characters.

The only downside is you'll be left with some Chinese letters here and there :/
But, it's easier than rebranding

Is there a lot of Chinese left so that it becomes difficult to use the phone? Or more like a minor nuisance? I'm currently in China and positively drooling at the local retail price but I've no access to a computer for rebranding.

Hi, I tried this procedure, I managed to install all the GApps but when I try to login or add google account the phone freezes for a moment and nothing happens. Same behavior on YT, while on Gmail and Play Store it still says "GMS Installer required". I guess that with a chinese phone you need to flash it anyway or it can't reach google servers. Am I right?

battilory said:
Hello alL,
I come to bring you good news. I have managed to install google play store and other Google Apps on the Chinese version of the Honor 9 (WITHOUT ROOT).
For anyone wondering, here are the steps.
1 - Download file to your Honor 9.
2 - Decompress the zip file and install "Google Installer_2.0.apk". Don't touch the other files.
3 - Run this app (the newly installed one with the chinese name) and confirm using the Green button near the bottom.
4 - Confirm all prompts for authorisation, ensuring you select "Trust app" to give it full permissions. This will install the core "Google Play Apps Suite" as a user app, meaning that you will be able to uninstall "Play store" by simply dragging it to the top. See 1st screenshot.
5 - Check if Google Play Store has been installed and is working. If android complains about "Missing GMSs", reboot and try again. If still you have problems, try downloading "GMSInstaller apk" from an internet mirror of your choice.
See attached screenshots for proof that it works!
Click to expand...
Click to collapse
Hi,
I previously installed google services successfully using GMSinstaller when I first got my Honor 9 in August.
Now it is upgraded to B201 and because it always crashes when it comes to google play, I ran GMSinstaller again which asked me to uninstall every google related apps.
I did so but now it is impossible to install google again
GMS installer will only propose me to uninstall previously installed google apps, then reboot.
I tried several "Google Installer" including this one, none of them are working.
Any help would be appreciated,
Thanks

It seems like this B201 update patches the GMS installer

PalakMi said:
It seems like this B201 update patches the GMS installer
Click to expand...
Click to collapse
I tried removing all the google stuff (framework, account manager, services, sync) then manually install each of them : still doesn't work.
Does anyone with B201 firmware succeed to install Google ?
Is it possible to downgrade without root/unlock ?
One thing I have not tried yet is reset to factory, If I do so I am wondering if a backup from HiSuite will restore everything...

padfr said:
I tried removing all the google stuff (framework, account manager, services, sync) then manually install each of them : still doesn't work.
Does anyone with B201 firmware succeed to install Google ?
Is it possible to downgrade without root/unlock ?
One thing I have not tried yet is reset to factory, If I do so I am wondering if a backup from HiSuite will restore everything...
Click to expand...
Click to collapse
Tell us the results when you're done

PalakMi said:
Tell us the results when you're done
Click to expand...
Click to collapse
After Factory reset, GMSinstaller worked again !
But my fear was confirmed : after restoring from HiSuite Backup, I lost some datas in my apps and also all my notes in the notes app
In the end got Google back, that's the most important !!

padfr said:
After Factory reset, GMSinstaller worked again !
But my fear was confirmed : after restoring from HiSuite Backup, I lost some datas in my apps and also all my notes in the notes app
In the end got Google back, that's the most important !!
Click to expand...
Click to collapse
Well, it's better than nothing

Deleted due to copy right issue from author

Deleted due to copyright issue from the author.
They ask to join qq group.
https://forum.xda-developers.com/showpost.php?p=80459747&postcount=44

zhangyang_haha said:
Hello there, as we all know, LZPLAY is not working anymore. Therefore, I'm here to share another way to install google. I 've already confirmed ITS WORKING! Safetynet failed but the whole service works great.
1:
Backup all your files to HiSuite. REMEMBER THIS! And do a factory reset! This is important or there might be some problems.
2:
Download the two files I provided here:
https://drive.google.com/drive/folders/1zQX5Q4w92Jwc2k5iy3QAPVir1qAKuGBe?usp=sharing
3:
Unzip "Google APKs.7z" and install all the apks for your phone that is been factory reset.
4:
Unzip HUAWEI Mate 30 Pro_2019-10-04 17.00.14 to your HiSuite backup folder. Restore it to your phone. Don't restore your own backup yet.
5:
clear all the data for the google apks you just installed and set all the permissions correct. (Simply check all the permissions that the google app need)
6:
reboot and enjoy google service.
Click to expand...
Click to collapse
Trying this tomorrow When I get mine. At what step do you restore the backup of your own phone or is the backup needed if something goes wrong?

Any confirmation or report from anyone who has already tried?

adking123 said:
Any confirmation or report from anyone who has already tried?
Click to expand...
Click to collapse
I tried by my self

danon.brown said:
Trying this tomorrow When I get mine. At what step do you restore the backup of your own phone or is the backup needed if something goes wrong?
Click to expand...
Click to collapse
The backup is needed. Because as said, you need to factory reset your phone before install google

Can I use with other device, such as Huawei M6?
Really need Google service.

Warlord_Link said:
Can I use with other device, such as Huawei M6?
Really need Google service.
Click to expand...
Click to collapse
No. Only for Mate30 series

zhangyang_haha said:
Hello there, as we all know, LZPLAY is not working anymore. Therefore, I'm here to share another way to install google. I 've already confirmed ITS WORKING! Safetynet failed but the whole service works great.
1:
Backup all your files to HiSuite. REMEMBER THIS! And do a factory reset! This is important or there might be some problems.
2:
Download the two files I provided here:
HTML:
https://drive.google.com/drive/folders/1zQX5Q4w92Jwc2k5iy3QAPVir1qAKuGBe?usp=sharing
3:
Unzip "Google APKs.7z" and install all the apks for your phone that is been factory reset.
4:
Unzip HUAWEI Mate 30 Pro_2019-10-04 17.00.14 to your HiSuite backup folder. Restore it to your phone. Don't restore your own backup yet.
5:
clear all the data for the google apks you just installed and set all the permissions correct. (Simply check all the permissions that the google app need)
6:
reboot and enjoy google service.
Click to expand...
Click to collapse
I was successful. Many thanks bro

Not working for me. Tried twice. Unable to add google account, tapping add account does not do anything (via system account, play store account or gmail account). Pitty

gtomig said:
Not working for me. Tried twice. Unable to add google account, tapping add account does not do anything (via system account, play store account or gmail account). Pitty
Click to expand...
Click to collapse
restart the phone, connect to WiFi and wait a few minutes, goto check for the permissions.
Go to settings-> Application -> press the three dots on the upper right corner -> show the system process.
search for ""Google""
make sure all the permissions are granted to Google Play service framework, Google play services, and Google Play store

Anhtran1997 said:
I was successful. Many thanks bro
Click to expand...
Click to collapse
Hi bro..to do this..need hisuite huawei install it on PC's? Like PC suite other brands?

andixxx81 said:
Hi bro..to do this..need hisuite huawei install it on PC's? Like PC suite other brands?
Click to expand...
Click to collapse
you need that, just plug you phone to the PC and there will be a drive contains the HiSuite installer

hokoonho said:
you need that, just plug you phone to the PC and there will be a drive contains the HiSuite installer
Click to expand...
Click to collapse
Ok.time to test it

andixxx81 said:
Ok.time to test it
Click to expand...
Click to collapse
try not to update the HiSuite

hokoonho said:
restart the phone, connect to WiFi and wait a few minutes, goto check for the permissions.
Go to settings-> Application -> press the three dots on the upper right corner -> show the system process.
search for ""Google""
make sure all the permissions are granted to Google Play service framework, Google play services, and Google Play store
Click to expand...
Click to collapse
Thank you, I managed by first restoring the backup and than installing the apps and rebooting.
Google login now works mostly.
The first issue I found is that Whatsapp is unable to use the system google account and requires a google login for Drive backup restore of messages.

It doesn't let me add account to playstore / gmail. i've tried all of these many times and enabled all the permissions to Gapps but nothing seems to work here

gtomig said:
Thank you, I managed by first restoring the backup and than installing the apps and rebooting.
Google login now works mostly.
The first issue I found is that Whatsapp is unable to use the system google account and requires a google login for Drive backup restore of messages.
Click to expand...
Click to collapse
You need to install Google Drive and all Google stuff, launch all these Google Apps and make sure they are all working, then you can try using apps that relying on it like WhatsApp.
sometimes it just need some time to become completely normal since you have clear the cache for all Google apps previously.
Google Apps and services framework need some time to configure theirself.
You may need to wait and restart your phone for a few times

Ok I have a weird issue. When I restore it's asking me for a password?

Password is the hinst below it a1234...
---------- Post added at 11:13 AM ---------- Previous post was at 11:12 AM ----------
Password is the hint below it a12345...

limestar said:
Ok I have a weird issue. When I restore it's asking me for a password?
Click to expand...
Click to collapse
Nevermind I was doing it from usb on my phone! so no hint now I can see the hint on the pc

Google Play Services Authentication

As of now have started getting Error: "Google Play Services requires Authentication"
Any work around for this

it has also stopped me from signing into Google Apps, anyone facing similar issues

Same for me

hyperX- said:
Same for me
Click to expand...
Click to collapse
Try going into settings and goto Google under the accounts and re sign in! Not sure if it will work but yesterday I got the simple error and it worked for me!

Acidburnsn0w said:
Try going into settings and goto Google under the accounts and re sign in! Not sure if it will work but yesterday I got the simple error and it worked for me!
Click to expand...
Click to collapse
signing in again doesn't resolve

If I delete my account and try to resign in
I can't login anymore ...getting error that this device is not Google protect certified

Go download Device ID apk, look for GMS ID then go to dedicated Google webpage and register it as if you were using a device with custom ROM, should work fine then

nenebear said:
Install Device ID app
https://play.google.com/store/search?q=android id&c=apps
Copy "Google Service Framework ID" (not Device ID)
Register your device
https://www.google.com/android/uncertified/
Click to expand...
Click to collapse
Try thjs. Got it from a different thread.

gsm new
To achieve your goal, simply follow these guidelines:
Download the Chat Partner APK file directly from your smartphone. It is an application that allows you to easily install Google Services on your smartphone
Once the download is complete, click on the file directly from the notification drop-down and proceed with the installation following the instructions on the screen (or use a common File Manager to proceed)
Once installation is complete, start the newly installed program. DO NOT login when requested, but click on the Detect device item
At this point, click on Repair Now and automatically you will be sent back to the Google page where you will have to enter your credentials with email and password
Following these steps, you will need to restart your smartphone
Upon restart, you can open the Play Store and access your Google account: from now on you can download all the Google apps directly from the Play Store.

eligio1975 said:
To achieve your goal, simply follow these guidelines:
Download the Chat Partner APK file directly from your smartphone. It is an application that allows you to easily install Google Services on your smartphone
Once the download is complete, click on the file directly from the notification drop-down and proceed with the installation following the instructions on the screen (or use a common File Manager to proceed)
Once installation is complete, start the newly installed program. DO NOT login when requested, but click on the Detect device item
At this point, click on Repair Now and automatically you will be sent back to the Google page where you will have to enter your credentials with email and password
Following these steps, you will need to restart your smartphone
Upon restart, you can open the Play Store and access your Google account: from now on you can download all the Google apps directly from the Play Store.
Click to expand...
Click to collapse
Installing is not the issue, google has started asking for permissions for play store
most installed apps have become unresponsive

neversayoceans said:
Try thjs. Got it from a different thread.
Click to expand...
Click to collapse
this worked for the moment

Mate 30 Pro latest version LIO-N29
guyluvsgals said:
this worked for the moment
Click to expand...
Click to collapse
Hello, I have a Mate 30 Pro latest version LIO-N29 10.0.0.192 that is having the same issue (Device is not play protect Certified) I also used device info app and copied Google Service Framework ID (GSF) and then registered on the google site for uncertified devices but it is still throwing up the same error. Can you please share your method. Thanks

All my apps are still working under google and updating fine.
Could it be that they are "targeting" the Chinese versions. Mine is an international model...or do we receive this error only when trying to register a new installation?

It is absolutely necessary in order to install right Google services that the Mate 30 Pro has had a factory reset before.
And when they are going to be installed, follow the steps without failures.

luisvalino said:
It is absolutely necessary in order to install right Google services that the Mate 30 Pro has had a factory reset before.
And when they are going to be installed, follow the steps without failures.
Click to expand...
Click to collapse
Started with a fresh device but still the same @not certified keeps popping up

rabunz1105 said:
Started with a fresh device but still the same @not certified keeps popping up
Click to expand...
Click to collapse
If you make a factory reset and then you install GMS files right, there should be no error. I have a Chinese Mate 30 Pro 5G and the Play Store works perfectly.

luisvalino said:
If you make a factory reset and then you install GMS files right, there should be no error. I have a Chinese Mate 30 Pro 5G and the Play Store works perfectly.
Click to expand...
Click to collapse
As i said before, Fresh Device, everything installs properly, google uncertified page shows registered but still popping up. Some one on another forum mentioned that new devices that haven`t had GMS prior to the popup issue are the ones that can`t get certified. Mate 30 pro`s that already had GMS installed are able to get certified and hence not have the popup certification issue anymore.

luisvalino said:
If you make a factory reset and then you install GMS files right, there should be no error. I have a Chinese Mate 30 Pro 5G and the Play Store works perfectly.
Click to expand...
Click to collapse
Nope, I did try multiple times but it didn't work

rabunz1105 said:
Hello, I have a Mate 30 Pro latest version LIO-N29 10.0.0.192 that is having the same issue (Device is not play protect Certified) I also used device info app and copied Google Service Framework ID (GSF) and then registered on the google site for uncertified devices but it is still throwing up the same error. Can you please share your method. Thanks
Click to expand...
Click to collapse
I followed steps as per the links and rebooted my phone, the error message stopped popping up
Install Device ID app
https://play.google.com/store/search...id id&c=apps
Copy "Google Service Framework ID" (not Device ID)
Register your device
https://www.google.com/android/uncertified/

luisvalino said:
If you make a factory reset and then you install GMS files right, there should be no error. I have a Chinese Mate 30 Pro 5G and the Play Store works perfectly.
Click to expand...
Click to collapse
I am using International Mate 30 Pro since last 4 months, GMS was working fine but all of a sudden the error message started popping up, even after factory reset the issue was not resolved...followed the GSF ID registration and issue was resolved

Full guide to install Google services

This method will fix everything
*No more error message
*All apps can connect to google services
*Restart fix it
Note
Log in with all of your accounts before clear Google services data
*Full youtube instructions from zero By Gatal Gadged digital :
https://youtu.be/ivpNP7wFE9I
Steps
1 Unzip the GMS file & put the file in the Memory root (check video)
https://drive.google.com/file/d/1PB6...ew?usp=sharing
2 Go setting system & restor then back up and restor
3 Restore the back up from memory
4 Install all Google apps from Google folder (from zip file)
5 Open GMS app in Chinese langue then restart the device
6 Open play store then close it
7 Now you should get error message from google
------These steps not included on the YouTube video-----
8 Go to setting --- apps ---- Clear Google service data
9 Download and install GSM 1
10 Go to setting --- apps ---- Clear Google framework data
11 Check Google play store, restore device, check google app ,and check snapchat or all app need to use google services
12 Install GSM 2 ,then restart the phone
New GSM1&GSM2 Fixed file
https://drive.google.com/open?id=1mhS8tDhXf4AUtpfh9--8Dg8-MJgc_OKv
Easy way :
First check the new file i uploaded today
install gms with lz play restore back up method
sign into gms with account manager 4.0.3
Intall google frameworks
Check id gsf ''using device id app''
If have
uninstall google play services
Intall modgsm1.apk ''download from link''
check id gsf
close all apps
check id
close all
remove google framework
reinstall google framework
check id
close all
remove google play service
install gsm2
check id
reboot device
done
To sign in more than one account :
Use icebox
Freeze framework
Clear data Google accounts manager
Sign in 2,3,4,5,6,7,8,9,1000000 accounts
Unfreeze the framework
Abraka dabra everything work lile a charm
Youtube video to approve this method
I apologize for the delay, because Google has fixed the previous error in the file i sent
Enjoy guys.
contact info :
Instagram: mrhouny
Snapchat: mrhouny
facebook: mrhouny
xda dev: skyline_r
Special Thanks to @nhoccon[/QUOTE]

Mine still function bro lol, so many user confuse how to use but a lot also success.
The Key Point is Never GIVEUP

firlando said:
Mine still function bro lol, so many user confuse how to use but a lot also success.
The Key Point is Never GIVEUP
Click to expand...
Click to collapse
I know that it’s not easy and it needs patience and repetition, yeah never give up guys do it again and again until you get it ????

Thank you.
Two questions:
1: the older method (from that Spanish video) worked for me. And even though there are error messages the first time I open any Google app, simply turning off the notification will stop it from popping up again. So I've been doing that with no real issues. Does the new method bring any other benefit other than "no need to even mute the notification the first time"?
2: do you know the risk level of these methods? Like are we opening up a major hole in our phone or Google account for potential dangers? Sorry if this is a dumb question. I am still paranoid about using my real Google account through these methods.
Skyline_r said:
This method will fix everything
*No more error message
*All apps can connect to google services
*Restart fix it
Note
Log in with all of your accounts before clear Google services data
*Full youtube instructions from zero By Gatal Gadged digital :
https://youtu.be/ivpNP7wFE9I
Steps
1 Unzip the GMS file & put the file in the Memory root (check video)
https://drive.google.com/file/d/1PB6...ew?usp=sharing
2 Go setting system & restor then back up and restor
3 Restore the back up from memory
4 Install all Google apps from Google folder (from zip file)
5 Open GMS app in Chinese langue then restart the device
6 Open play store then close it
7 Now you should get error message from google
------These steps not included on the YouTube video-----
8 Go to setting --- apps ---- Clear Google service data
9 Download and install GSM 1
10 Go to setting --- apps ---- Clear Google framework data
11 Check Google play store, restore device, check google app ,and check snapchat or all app need to use google services
12 Install GSM 2 ,then restart the phone
New GSM1&GSM2 Fixed file
https://drive.google.com/open?id=1mhS8tDhXf4AUtpfh9--8Dg8-MJgc_OKv
Easy way :
First check the new file i uploaded today
install gms with lz play restore back up method
sign into gms with account manager 4.0.3
Intall google frameworks
Check id gsf ''using device id app''
If have
uninstall google play services
Intall modgsm1.apk ''download from link''
check id gsf
close all apps
check id
close all
remove google framework
reinstall google framework
check id
close all
remove google play service
install gsm2
check id
reboot device
done
To sign in more than one account :
Use icebox
Freeze framework
Clear data Google accounts manager
Sign in 2,3,4,5,6,7,8,9,1000000 accounts
Unfreeze the framework
Abraka dabra everything work lile a charm
Youtube video to approve this method
I apologize for the delay, because Google has fixed the previous error in the file i sent
Enjoy guys.
contact info :
Instagram: mrhouny
Snapchat: mrhouny
facebook: mrhouny
xda dev: skyline_r
Special Thanks to @nhoccon
Click to expand...
Click to collapse
[/QUOTE]

the link doesn't work

M still not clear, can some one explain again for Huawei Mate XS please!!

Even after installing mod2, last step - still notifications keep coming!

can someone else confirm this method works ? I tried and still get the error messages...
---------- Post added at 07:24 PM ---------- Previous post was at 07:02 PM ----------
I watched Gatal video the part where he fast forwards is where I think I keep messing up how much time until the GSM framework re appears ?

The fast forward part is not just simply clicking on the screen, but he did unintall and reinstall the framework, Google play, clear cache, clear data.... Etc

xperiax10.awesome said:
M still not clear, can some one explain again for Huawei Mate XS please!!
Click to expand...
Click to collapse
For now stay with this video guys
https://youtu.be/6VatkF2yRDU
until the new method come with
1. Fix notifications
2. Fix sign in or sign up with google directly without google account manager
Coming soon

carrieta17 said:
can someone else confirm this method works ? I tried and still get the error messages...
---------- Post added at 07:24 PM ---------- Previous post was at 07:02 PM ----------
I watched Gatal video the part where he fast forwards is where I think I keep messing up how much time until the GSM framework re appears ?
Click to expand...
Click to collapse
For now stay with this video guys
https://youtu.be/6VatkF2yRDU
until the new method come with
1. Fix notifications
2. Fix sign in or sign up with google directly without google account manager
Coming soon

I was able to get GSM fully working, without any error notifications popping up whatsoever.
This is what I did (trying to remember from memory)
DISCLAIMER: I take no responsibility on anything bad happening to your device, this worked for me but might
not work for you! Thank you for understanding, I'm just trying to help others here.
1. Download the LZPlay Backup from here:
https://wetransfer.com/downloads/2d...ff5f170d938bd334e98ba2ce20200330034834/8659bc
2. Move it to a memory stick and connect to your Mate XS through OTG
3. Go to Settings -> System -> Backup -> Huawei Backup -> External Storage -> Choose the USB storage and restore
4. Download and extract this file to e.g. root of your phone:
https://drive.google.com/open?id=1mhS8tDhXf4AUtpfh9--8Dg8-MJgc_OKv
5. Install the Google Account Manager from the zip
6. Go to Settings -> Users and Accounts -> New Account -> Google. Follow the instructions and add your account
7. Install Google Frameworks from the zip
8. Install Device ID app, I used this:
https://www.apkmirror.com/apk/evozi...release/device-id-1-3-0-android-apk-download/
9. Using the App, check if there's anything on the Google Services Framework, if there is, uninstall Google Play Services
10. Install modagain1gsm.apk from the zip
11. Check the ID again using the Device ID add, and close all applications
12. Clear data + cache on Google Services Framework (you can try also uninstalling and reinstalling but my device froze
when I tried to do that)
13. Check ID again and close all applications
14. Uninstall Google Play Services (again, if your device freezes, try first clearing data+cache and force stopping it)
15. Install com.google.android.gms2.apk from the zip
16. Check the ID again
17. Reboot the device
Now after these procedures I was able to install Play Store APK and install all applications normally without any error
notifications popping up.

thanks drfroz ill give it another go tonight.. just to ask does Netflix, Hulu, work ? is there a benefit to keep trying vs just disabling notifications ?

drfroz said:
I was able to get GSM fully working, without any error notifications popping up whatsoever.
This is what I did (trying to remember from memory)
DISCLAIMER: I take no responsibility on anything bad happening to your device, this worked for me but might
not work for you! Thank you for understanding, I'm just trying to help others here.
1. Download the LZPlay Backup from here:
https://wetransfer.com/downloads/2d...ff5f170d938bd334e98ba2ce20200330034834/8659bc
2. Move it to a memory stick and connect to your Mate XS through OTG
3. Go to Settings -> System -> Backup -> Huawei Backup -> External Storage -> Choose the USB storage and restore
4. Download and extract this file to e.g. root of your phone:
https://drive.google.com/open?id=1mhS8tDhXf4AUtpfh9--8Dg8-MJgc_OKv
5. Install the Google Account Manager from the zip
6. Go to Settings -> Users and Accounts -> New Account -> Google. Follow the instructions and add your account
7. Install Google Frameworks from the zip
8. Install Device ID app, I used this:
https://www.apkmirror.com/apk/evozi...release/device-id-1-3-0-android-apk-download/
9. Using the App, check if there's anything on the Google Services Framework, if there is, uninstall Google Play Services
10. Install modagain1gsm.apk from the zip
11. Check the ID again using the Device ID add, and close all applications
12. Clear data + cache on Google Services Framework (you can try also uninstalling and reinstalling but my device froze
when I tried to do that)
13. Check ID again and close all applications
14. Uninstall Google Play Services (again, if your device freezes, try first clearing data+cache and force stopping it)
15. Install com.google.android.gms2.apk from the zip
16. Check the ID again
17. Reboot the device
Now after these procedures I was able to install Play Store APK and install all applications normally without any error
notifications popping up.
Click to expand...
Click to collapse
link 1 is not working can you fix it?

So are there no steps to take with the LZPlay backup? Appreciate your help!

trey.mcd said:
So are there no steps to take with the LZPlay backup? Appreciate your help!
Click to expand...
Click to collapse
if found this in googe search:
LZPlay on mega

I've found 2 videos. No success after first one, but second one solved all problems on my Mate XS.
Google play store works fine now, no warnings
first tutorial : https://www.youtube.com/watch?v=ivpNP7wFE9I
second : https://www.youtube.com/watch?v=H54kQT9rT40

Thanks, just to confirm you followed all the step in the first video? Or just the second?

you need to follow first tutorial, the second video is like follow up.
All necessary files are in video's descriptions as well

rafik1976xda said:
you need to follow first tutorial, the second video is like follow up.
All necessary files are in video's descriptions as well
Click to expand...
Click to collapse
Fantastic, I'm up and running but getting an occasional sign in error with google... any thoughts?