Camera doesn't work - HTC U11 Questions & Answers

Hi, i have HTC U11 with android 9 and my camera stopped work some time ago.
Today i did reset to fabric settings, but it isnt help.
It doesnt work on any apk.
Please help :crying:

Does the camera work with apps like Google Duo, WhatsApp, Facebook Messenger?
Sent from my HTC U11 using Tapatalk

No it doesn't work on any apk which need camera, like snapchat, instagram etc, but front camera works.
Sometimes rear camera works, but without autofocus.

That's a sign you have mechanical failure, not software failure. You might need to have the phone repaired.
Sent from my HTC U11 using Tapatalk

I have the same issue. Back camera doesn't work but front camera is working mostly on video call apps.
I tried replacing the back camera, but it doesn't fix the issue.
The only thing it works is draining the battery to 0%. Then, at restart, even native camera app seems to work properly. What do you think this symptom means?

Related

[q] camera crash!!!

I got really feed up with camera on this phone. Since camera update as well as lollipop, camera
Crashes every now and than.
I try to use my phone normally, and when i want to take a photo, camera crashes
. won't even start. Can anyone tell me the solution, maybe it's
Viber or 3rd party gallery.... Anyone?
Can't connect to camera
faruk.foco said:
I got really feed up with camera on this phone. Since camera update as well as lollipop, camera
Crashes every now and than.
I try to use my phone normally, and when i want to take a photo, camera crashes
. won't even start. Can anyone tell me the solution, maybe it's
Viber or 3rd party gallery.... Anyone?
Click to expand...
Click to collapse
I had this issue with my Nexus 5, and after restart my camera works fine, but after some time I have popup Can't connect to camera again. After some searching for solution, I found (In AppOps) that Viber is using camera in the background and not allowing Google Camera app to connect to camera. I disabled (In AppOps) Viber permission to use camera, and my problem is gone! Sorry for my english
Thx, I'll give it a try

Unfortunately, Camera has stopped. [M Preview]

First off, I have not seen this anywhere else, but appologies if i've missed it!
Even on a completely clean install of the M preview, upon opening camera, and once passed the 'OK, GOT IT' button, camera closes. Every time. Regardless of what i do, clear cache, update, remove updates etc. Happens on Preview 1 and 2. Doesnt happen in 5.0/5.1/5.1.1. I thought it might be the fact the camera was damaged being reported in some new way to the system, forcing the closure (i ripped the cable slightly when repairing another part (i know, dumb, but i slipped)), but have since replaced with a new part and still have issues.
Has anyone else had this, and fixed it? Thanks!
Hello, I have the same problem. Unfortunately, my problem persists on older versions of android. My problem seems to be the front facing camera, because with a third party app, the rear camera works. I replaced the front camera, but it still does not work in any app, and the Camera app still does not start. Tried removing the front camera - app again stops working.
That is the same for me. Snapchat will use the rear camera fine, but doesn't register the phone as even having a front camera
ishamm said:
That is the same for me. Snapchat will use the rear camera fine, but doesn't register the phone as even having a front camera
Click to expand...
Click to collapse
Same here! I can take photos through Tinder, and download them to my phone (although sometimes the Tinder app will crash too). But whenever I open the Camera app I get the "Unfortunately, Camera has stopped" message. I've tried multiple reboots, closing the app, not closing the app, resetting the cache, etc. Nothing works.
I believe this all started when I tried to take a "selfie" one time (I guess that's God's way of telling me never to do that again). When I switched to the front camera all hell broke loose. Now I'm guessing it's "stuck" on the front camera and I can't run the app even to switch it back!

[6045] Can't use the Camera !

Hello,
I have a problem with my Idol 3 Camera. For 2 days, I can't take any photo or video with the stock Camera app. I tried with others apps like Open Camera but same problem, the app crashes or either says me that the camera is currently used by an other application, which isn't the case. Btw, it's working with Messenger and Snapchat, but the quality is very low. And I can take selfies, but when I switch to the front camera, the app is crashing.
My Idol 3 is running the stock ROM and is rooted, do you have any idea to fix this problem ?
Thanks
You can try clearing cache in twrp or in settings/storage press on cached data
Sent from my 6045K using Tapatalk
I tried another ROM but same problem

Rear camera stopped working randomly

Yesterday, I could use my rear camera normally without problems. Now every app that uses the rear camera (Camera, Snapchat, etc.) crashes instatnly without giving chance to switch to front facing camera. Tried factory reset like a million times without any luck. What could be the possible reason and how can i get it back to work ?
HTC U11 Life Android One 8.1.0 (EU/PL) 32 GB
Same problem here...any fix for this?
same problem here, any solutions?
add another person. My wife's u11 just stopped working no matter the resets, forced RUU updates (stock) and everything.
Spoke to HTC they said they'd fix it but said they have no timetable on when they'd return it! They're falling apart.
4redstars said:
add another person. My wife's u11 just stopped working no matter the resets, forced RUU updates (stock) and everything.
Spoke to HTC they said they'd fix it but said they have no timetable on when they'd return it! They're falling apart.
Click to expand...
Click to collapse
This is U11 life thread and not u11, and its related to a not working camera module and not the whole device. For HTC repair i can tell you it takes something between 3 and 12 months to get the device back. No joke you can read about these long repair times a lot online.
alempije said:
Same problem here...any fix for this?
Click to expand...
Click to collapse
same issue here. No fix but to confirm it's a hardware issue, I use Google voice commands to say "Take a selfie" - which launches the camera app with the front facing camera selected.
If that works fine, then it is likely a hardware issue with the rear camera, you can contact HTC, though your mileage may vary.
If front-facing camera is also not working, that could indicate a software issue you could try resetting the camera settings back to default. Other possible causes might be the disk / sd card where photos are being stored when camera is launched....
Back camera stopped working completely here, no picture, just black and the camera app closes after 5 sec. Resetting camera app did not help. Other camera app (open camera) has the same problem.
Front camera works from “long tap / selfie cam”

Rear Camera + Flashlight keeps getting disabled... Why ???

I have had no issues at all for almost an year with this phone. I was running oreo ever since I bought this phone. Suddenly, a day or two before upgrading it to pie 9.0, I found out in my Snapchat app that there was no back camera sign. First I thought, some weird snap update, but then I found out in system Camera app, it was even not showing the back camera. Whenever I would click on the rear camera sign from the top in Camera app, it would keep on swapping to the frontal secondary camera and then back to the primary frontal camera but no back camera was working. Also I found out that my Flashlight icon is hardened or greyed out, like it's been disabled forcefully. I can make it work using some other app, but it is frustrating why this is happening.
Now I am on android 9, rooted, and this problem keeps on coming and going. At times the back camera won't even work or open with the error "Camera not working" etc. Sometimes, the back camera would work but with only 3 weirded resolutions, like 12MP, 16MP, and some other. and the video mode will be extremely large or zoomed in at 16MP. Suddenly, the camera will start working normally again with all the perfect default resolutions. I tried everything from SAFE MODE to CLEARING THE CAM APP, RESETTING THE APP, but nothing works. All it seems like that camera has suddenly came to life and has a self-consciousness and a mood which it is controlling itself. Sometimes it wants to work and at times, it simply just gets disabled. Any idea what could be the problem? I am rooted using MAGISK.
Simular camera problems with Lenovo tab v7
I have a Lenovo tab v7 with almost the same problems, the rear camera wont work but occasionally the front camera works and the flash LED is dead.
Running Android 9 Pie as well, but not rooted yet.
Any ideas about what we can do about it, is the camera hardware due to be replaced?
cloud_silver said:
I have a Lenovo tab v7 with almost the same problems, the rear camera wont work but occasionally the front camera works and the flash LED is dead.
Running Android 9 Pie as well, but not rooted yet.
Any ideas about what we can do about it, is the camera hardware due to be replaced?
Click to expand...
Click to collapse
It suddenly started happening almost a month ago, I was on oreo 8 and then upgraded to pie 9 but the problem persisted. It kept working for few days and then started to make problems again. I tried to read many forums for android users with the same problem but still haven't found a single complete fix for this problem other than that the rear camera needs to be refixed. But I am finding it hard to believe that even if camera was getting bad, there is no point of FlashLight getting greyed out/disable from the notification bar. It seems more like some kind of a process is not releasing the rear camera and flashlight module/process.

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