Hi y'all, hope someone can help me with this since I can't seem to find anything on Google about the issue I'm having...
I got adventurous rooting my phone (running Lollipop 5.0) a while back to disable/ delete some carrier bloatware. All was great until the other day when I used Titanium to delete the AT&T Address Book. I immediately got a popup error "Unfortunately, AT&T Address Book has stopped." When I click OK it just keeps perpetually popping up like a zombie. While the phone technically works, it's effectively unusable with that constant popup message.
I tried restoring the system app + data Titanium backup but no dice. Also factory reset the phone with the hope of being able to then flash the stock ROM back to it but not only does the popup STILL happen, but during the welcome setup process I can't get past the screen lock setup part without the Google setup service (or whatever it's called) ALSO giving the "has stopped" error and crashing :laugh::crying: What have I done???
If you haven't solved you problem yet the way to stop the AT&T Address Book from nagging you is:
Open the dialer
Enter *#*#2666#*#*
Click "Registration" and set it to "Completed"
IDK know about Google Setup error, but I'd try clearing that app's cache as a possible fix.
yeswap said:
If you haven't solved you problem yet the way to stock the AT&T Address Book from nagging you is:
Open the dialer
Enter *#*#2666#*#*
Click "Registration" and set it to "Completed"
IDK know about Google Setup error, but I'd try clearing that app's cache as a possible fix.
Click to expand...
Click to collapse
Hi, thanks for reply. Unfortunately I cannot do either of those things because the phone will not let me bypass the new user setup process --- and I can't finish it without it crashing midway through. The only thing that can be done with the phone without completing the new user setup is make Emergency calls only. I'm hoping there's a way to connect it to the computer and do some kind of recovery boot to flash the stock ROM back to it so that I can reset it without the Address Book error constantly popping up.
Related
So i installed the Sky ICS version 6.9.2z update and i still can't google voice to work, it hasn't worked since i installed Sky ICS at all... well it installs fine and everything but everytime it goes to allow google request when i hit the allow button it locks up for 10 seconds or so and crashes back to the home screen, it doesn't say force close or anything like that. I have tried clearing caches permissions and everything i can think of... why won't it let me allow request? also, visual voicemail doesn't every work either says incorrect password but i really don't want that anyway... i want Google Voice! So, if anyone has any ideas i could try please let me know, i would greatly appreciate it!
I've also had this problem. I think I fixed it by going to Settings > Call and make sure the voicemail service is "My Carrier" then set it back as Google voice.
If that didn't work uninstall google voice, go to Settings > Call and make sure the voicemail service is "My Carrier" then install google voice again and run through the setup. Should solve it.
I followed the steps you suggested but i still cannot get it to work... the carrier is set as google voice but when i click voice it just tries to go through the setup again and crashes. If i click google voice setting under settings>call>voicemail - settings for Google Voice it just runs through the setup again...Thank you for your suggestions though!
Have you tried the manual settings given on google voice settings page.
I think something like enter ##0040# press call and it will forward...
Yeah, i did manually put those numbers in and got confirmation that it was forwarding to my phone but google voice itself still just crashes when i get allow this request and "click" Allow it freezes for like 10 seconds goes black screen for several seconds then back at the home screen... then next time i click google voice it goes back to the setup again.
I think that everyone has the notification error where it says that the update was unsuccessful. After I see that I always click on my google voice number then back out and it just works. But it sounds like your program is crashing before you even get the unsuccessful msg.
Try moving your GV apk to the internal SD after you wipe data then uninstall from the applications page. In fact goto applications page from settings find GV wipe data,then uninstall and boot to recovery. Now in recovery wipe dalvik x2, wipe cache partition x2, reboot android and goto into rom manager and fix permisions. then goto the market my apps and download GV to install GV either to the internal SD card or the external SD if u have.. point is to try a different path.
If none of that works then I suggest that you re format your internal SD and system but make sure to have your base ROM waiting within reach of CWM.
If you end up going this route then take your time and DO NOT use TitaniumBackup for anything, and uncheck restore system from within the privacy page. Build your foundation slowly on top of the fresh format and back up that solid base with only essentials to cwm.
best of luck
Well, i followed all that and still get the same thing... i was hoping it wouldn't come to starting over but Voice is important to me. It worked just fine on every ROM on my captivate grr so frustrating... My main concern is i don't know how i can do any cleaner of an install than i just did... i just got the phone and never set up the stock ROM at all and the first thing i did is follow the SKY ICS don't complain about FCs guide to get it as clean as possible and then i installed the ROM... There was no backup or restoring anything except i guess from whatever google settings were backed up. I might have to try a different ROM. Well, thanks for all your guys help!
So i downloaded and installed gReader last night and this also has the same Allow Request screen... this freezes, crashes back to home screen just like google voice so it has nothing to do with google voice itself, there is something very wrong... i feel like it has trouble getting permission from my gmail account?
Just an update, i did a format/clean install without anything backed up... Now it all works!
nice! Format, fresh install.. did you uncheck 'backup to Google' in privacy tab?
that was the straw that broke the stubborn androids back from my experience.
Sent from my SAMSUNG-SGH-I727 using XDA App
actually i was debating back and forth but yes i decided to keep backup checked and keep whatever google has backed up and fortunately everything works flawlessly so far!
So I was merrily flashing Liquid Smooth onto my phone, and everything seemed to be working out nicely. Then, all of a sudden this stupid pop up comes up every 10 seconds saying "unfortunately the process android.process.acore has stopped". This seemed to start not long after I tried to restore my backup of the wifi access points. I also cannot seem to connect to any wifi signal (which I had no problems with before) and the wifi seems to be stuck in between on and off.
I would assume that if someone can tell me the database or location of where the access points are saved, I would assume if I were to delete/modify that file it should fix my problem. Can anyone point me in the right direction?
noingwhat said:
So I was merrily flashing Liquid Smooth onto my phone, and everything seemed to be working out nicely. Then, all of a sudden this stupid pop up comes up every 10 seconds saying "unfortunately the process android.process.acore has stopped". This seemed to start not long after I tried to restore my backup of the wifi access points. I also cannot seem to connect to any wifi signal (which I had no problems with before) and the wifi seems to be stuck in between on and off.
I would assume that if someone can tell me the database or location of where the access points are saved, I would assume if I were to delete/modify that file it should fix my problem. Can anyone point me in the right direction?
Click to expand...
Click to collapse
I'm having the same issue. Probably going to have to do a stock restore and re-root
noingwhat said:
So I was merrily flashing Liquid Smooth onto my phone, and everything seemed to be working out nicely. Then, all of a sudden this stupid pop up comes up every 10 seconds saying "unfortunately the process android.process.acore has stopped". This seemed to start not long after I tried to restore my backup of the wifi access points. I also cannot seem to connect to any wifi signal (which I had no problems with before) and the wifi seems to be stuck in between on and off.
I would assume that if someone can tell me the database or location of where the access points are saved, I would assume if I were to delete/modify that file it should fix my problem. Can anyone point me in the right direction?
Click to expand...
Click to collapse
Yeah, lots of warning around, NOT to restore data with Titanium BAckup when going between different ROMs, It will often hose things because data is often not in precisely the same place.
This is strange. I always restore my Wi-Fi access points, call log, and text messages through tibu (only 3 data parts I restore) and have never had an issue. Was your backup from a tw rom initially? That's the only thing I can think of being a culprit. I restore those items across all aosp roms without issue.
WiFi access points are usually stored in your Google account. When I did all my custom stuff on my S3 Google always restored them. Did you have that option enabled on your phone for Google to save your settings?
DarkMenace said:
WiFi access points are usually stored in your Google account. When I did all my custom stuff on my S3 Google always restored them. Did you have that option enabled on your phone for Google to save your settings?
Click to expand...
Click to collapse
Problem is, if you install a custom ROM or different ROM, Google will often think its a different phone and restore nothing but your contacts.
[SOLVED]
I can not get into the phone call (green phone button) to the dialer, this is the main problem; when I open it, it hangs for a few seconds then I get a message box centered in the middle of the screen: Contacts has stopped. - only OK button to press; and pressing returns to homescreen.
Everytime after sending an SMS I get: "messaging has stopped", although still I can send.
I can access the contacts normally and also everything else is fine. when I start calling someone from there, it works also fine, with the resemling dialer(?) look while talking. But then right after finishing call, again a message pops up: com.android.phone has stopped
- resulting that the calls are not being logged.
the app "GO Contacts Ex" would be ok as an alternative, but here again, after the call ends, the message comes up: com.android.phone has stopped. also other apps like contact+/dialer+ and exDialer&contacts seem like that all using somehow com.android.phone in the end and causing that error message box coming up.
if no fix, is there an alternative app totally replacing the usage of com.android.phone? so that I could use another app?
I have found and tried some suggestions from google to this problem, but none of them helped..
deleting cache in: apps -> all -> contacts memory and contacts and phone, & reboot; - several tries, also SIM card out, and reloads, re-sync;
uninstalled recent updated apps; reboots, sim out, re sync etc.
It seems like there is one small thing interrupting but I can be wrong.
I dont wish to do a factory reset first, and lose all my apps and settings. Before doing that desperately, I would like know if someone could help me out in here? It could be one small setting or stuff to do
I am using JB 4.1.2 rooted
it is possible that I disabled some important processes earlier which caused that, but I enabled them all again and restarted, still nothing changed. otherwise this problem started surely after recent app updates, which i also tried undone and checked
any help is appreciated!
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
I can avoid the first two problems (contacts and messaging has stopped) by simply using a different app which I at least like better (Dialer+ / Contacts+ including sms), and have deactivated the stock versions now (contact and messaging). - and I am happy with that!
the problem with com.android.phone still remains after each call, for both incoming and outgoing. the bothering thing is that error message box, and that the calls are not being logged at all, but sms messages are logged fine.
(I could not find any app that could be an alternative to this com.android.phone, similar to the contacts and messages app. all the 3rd party caller and dialer apps uses com.android.phone in the end when dialing. if i uninstall com.android.phone, there is only skype as an alternative to call. and uninstalling skype gives then no possible ways to call a number. so I need to fix this somehow.)
problems:
1. message "the process com.android.phone has stopped" after every calls.
2. no calls are logged
please find attached a logcat logs when that happens, maybe someone can understand what is causing this (look for com.android.phone).
what is for example E ActivityThread: Failed to find provider info for logs ?
and what can you suggest me?
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
SOLVED !!!!
after reactivating Contacts & Phone, also a brand new folder structure with logs.db was recreated automatically !!!!!
Everything is running smoothly now!!! yay!!!
Just FYI and to summarize, in case it happens to you. it was either logs.db file or something in logsprovider folder damaged.
SOLUTION: just stopped com.android.phone and logsprovider service, and deleted the cache from both. then reactivating them should be ok! then just reboot!
cheers
You mention this "reactivating" step. Can you explain more about how to do this part?
kenkamm said:
You mention this "reactivating" step. Can you explain more about how to do this part?
Click to expand...
Click to collapse
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps again.
Click to expand...
Click to collapse
Thanks! Next time I feel brave and re install xposed I will give this try.
kenkamm said:
Thanks! Next time I feel brave and re install xposed I will give this try.
Click to expand...
Click to collapse
I forgot to mention, also after the 2nd step you need to reboot.
THANK YOU!!!!
esilence said:
I forgot to mention, also after the 2nd step you need to reboot.
Click to expand...
Click to collapse
OMG, I've been dealing with that darn com.android.phone error for nearly a year now ==== and you solved it for me!!! I can't tell you how happy and thankful I am. After every call in/outbound I would get that pesky error! NOW I'M FREE AGAIN!!!!! WOOO HOOOO!!!
I am glad that I could help! you obviously just joined and posted because of me to tell about this.. thank you
Namecards cannot be shared
esilence said:
[SOLVED]
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
Click to expand...
Click to collapse
I was looking at this and hoping these drastic moves could fix the reason I cannot share my contacts using the share command. It force closes afterwards.
Sadly, I've tried all of this and my contacts still cannot share. So you have any idea what could be wrong with my Galaxy S Relay? I am rooted (but using stock 4.1.2) at this time, and have only removed bloatware such as Evernote, Slacker, etc.
Thank you !!
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
Click to expand...
Click to collapse
Worked like a charm on Samsung S5 Mini.
sorry @furboom1240 i missed that topic here and didnt see your message earlier. but i have no idea what could have solved your issue either. it relates to something else i guess, hope u had luck in the meantime and solved
@DeViBos thanks another new user and first post, i appreciate! welcome to xda and have fun
Is it possible to try this method to other brand like HTC example? Because Phone can't force stop and there's no logsprovider. Where it can be found?
Just as I will do now. Thank you sooooo much I thot my phone was a hacked mess. The world just became a better place!
Same problem on my Redmi 1S
esilence said:
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
Click to expand...
Click to collapse
Sorry for waking an old thread. I am facing a similar problem.
My Device is -
Xiaomi Redmi 1SW (Rooted)
Android 4.4.4
MIUI 7.2.3.0 KHCMIDA
I have removed all bloatware as mentioned in this post (http://forum.xda-developers.com/xia...-to-remove-bloatware-list-miui-t2999283/page2) and also another app called 'Xiaomi Service Framework' if these are causing the problem.
I was earlier facing this problem when I was using MIUI 7.1.1.0 KHCMICH (Rooted and Xposed installed). It suddenly started occurring as soon as I connected my phone to the PC before even doing anything. The pop-ups (Unfortunately Phone has stopped) became irritating. Luckily, I had USB debugging enabled. I connected the phone to the computer and put the following in the CMD -
adb devices
adb shell
su
pm disable com.android.phone
exit
exit
exit
Then the window stopped appearing. So I (mark this) turned off Wi-Fi and disconnected phone from PC. I was using the phone normally for few hours. But I realized that outgoing calls on my phone were not possible (the system dialer (com.android.contacts) closed after pressing the call button) and no incoming calls were being recorded (I use the in-built call record feature in the system dialer app). So I connected my phone back to the computer and wrote
pm enable com.android.phone
in place of pm disable com.android.phone keeping all above mentioned commands same.
This time the window did not appear. I was able to make and record calls perfectly. But on the same day, when I again switched on Wi-Fi, the window started reappearing. So I used my device by keeping the com.android.phone disabled for few days.
After few days, I got an OTA update to MIUI 7.2.3.0 KHCMIDA. I thought it would solve the problem.
I also wanted to reset my device because it had lot of junk. So, I flashed the update, rooted the device, removed all bloatware apps again (which came after the update) and shut down my phone. The error window hadn't appeared yet though com.android.phone was enabled and Wi-Fi was connected.
Then I booted into recovery and erased the cache and data partitions (NOT the internal storage). Then after phone was booted and as soon as all setup was done, the error window started coming up again.
So, I don't think that data/data/com.sec.android.provider.logsprovider/databases/logs.db has any problem because it was erased completely after I wiped data.
I need HELP !!!
I get the same message (com.android.phone and a few others) over and over again and my phone is veeeeery slow. It all started after I put my SIM-card into the phone for the first time. I have an S7 with SuperMan-ROM installed. I can't deactivate my "contacts", it just doesn't let me push the deactivate-button. Plus I can't find the phone-app or logsprovider. Is there a different appmanager apart from the stock which I could use to delete and deactivate?
Hi
i have problem in samsung j5 2016 regarding com.android.phone has been stop this message shown after each second and also not showing mobile network
My Acer tablet is not allowing me to open the google play store.
When I try to open it, it says loading then closes out
I also get this error: process com.google.process.gapps
I also keep getting the error that Unfortunately the android keyboard is not working
I have disabled the keyboard and that is the only way to get anything to come up
It also says that Gmail has stopped working
And calendar has stopped working
There is no browser on the tablet anymore and no download manager
I have done the factory reset several times to try and remedy this with no luck.
It won't sync with my gmail account either.
The operating system says Android 4.0.3. I try the system update and that's when it says
[*]Network coverage is currently poor. Please move to a location with better coverage to continue. I am sitting right next to the modem for wi-fi.
Help!!!!!!
goodwl01 said:
My Acer tablet is not allowing me to open the google play store.
When I try to open it, it says loading then closes out
I also get this error: process com.google.process.gapps
I also keep getting the error that Unfortunately the android keyboard is not working
I have disabled the keyboard and that is the only way to get anything to come up
It also says that Gmail has stopped working
And calendar has stopped working
There is no browser on the tablet anymore and no download manager
I have done the factory reset several times to try and remedy this with no luck.
It won't sync with my gmail account either.
The operating system says Android 4.0.3. I try the system update and that's when it says
[*]Network coverage is currently poor. Please move to a location with better coverage to continue. I am sitting right next to the modem for wi-fi.
Help!!!!!!
Click to expand...
Click to collapse
All of those errors are from /system, which is odd, are you rooted? These suffer from eventual death of the EMMC, and abnormal behavior is generally associated with it, so things missing or just randomly crashing all of a sudden is some of the signs. A check would be to just reflash the rom if you're rooted, if you're not there's no real way to check or correct issues on /system.
Thanks
pio_masaki said:
All of those errors are from /system, which is odd, are you rooted? These suffer from eventual death of the EMMC, and abnormal behavior is generally associated with it, so things missing or just randomly crashing all of a sudden is some of the signs. A check would be to just reflash the rom if you're rooted, if you're not there's no real way to check or correct issues on /system.
Click to expand...
Click to collapse
I am not rooted. Reading up on how to that now. I'll see if this works. Thanks for you reply.
Hello everybody,
it's been about two days since i first encountered the problem of a message popping up, saying "The process 'android.process.acore' has been stopped" (might be slightly vague translation, sorry).
By now, i've traced the error back to the Contact Storage.
I've tried all of the following:
- wipe dalvik-cache
- turn off sync with Google Contacts
- alls combinations of
--> disable Contacts
--> disable Contacts-Storage
-->clear Contacts data
-->clear Contacts-Storage data
I've also checked all Contacts for non-ASCII-Characters but could not find any anormalities (besides it's been a while since i last changed/added/deleted any contact), but as the error occurs with sync switched off and cleared data, i don't think any part of my contacts data is causing the Problem...
Yet, the problem remains unchanged: whenever Contacts-Storage is accessed by any means, the error occurs.
I haven't got any clue what else could help, but maybe anyone of you does...
btw: im using a LG Nexus 5 running a rooted Android 5.0.1
And due to some configurations that cannot be properly saved, neither a factory reset nor a software upgrade are feasible solutions for me
desperate regards,
EDIT:
the error does not occur in safe mode, and syncing works fine there as well, so i guess, the only option ist to successively uninstall all downloaded Apps until i find the one causing the Problem...