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[Q] How to deal with this error message

My mtotorola device show" CustomerID error,contact Dealer Boot to Suspend/TCMD mode: dead: 0000；00000000；000000cc " message,when reboot the phone;could you help me how to deal with this?thanks!

Here you said:
My mtotorola device show" CustomerID error,contact Dealer Boot to Suspend/TCMD mode: dead: 0000；00000000；000000cc " message,when reboot the phone;could you help me how to deal with this?thanks!
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What type of Motorola device is it, an Atrix 2? Does it boot up at all, or does it stop when it gets to that message?
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1BadWolf said:
What type of Motorola device is it, an Atrix 2? Does it boot up at all, or does it stop when it gets to that message?
Brought to you by time and relative dimensions in space.
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Yes,my Motorola device is Atrix2,and it stop when the screen show that message.

Here you said:
My mtotorola device show" CustomerID error,contact Dealer Boot to Suspend/TCMD mode: dead: 0000；00000000；000000cc " message,when reboot the phone;could you help me how to deal with this?thanks!
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No people can help me????

Here you said:
No people can help me????
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Have you tried a factory reset and/or reflashing the stock FXZ?
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1BadWolf said:
Have you tried a factory reset and/or reflashing the stock FXZ?
Brought to you by time and relative dimensions in space.
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Thanks for your help,my Atrix2 can't boot to the system,I have flashed the offical firmware (sbf.droid-developers.org/edison/list.php) It's still show that error message.and the phone stop boot up.The capture as below.
and need your do deep study for me again,thanks for your always reply!

What action did you do to cause this error in the first place?? Maybe then some one can try & help. Standard help advice would be to flash your device specific firmware using RSD lite 6.

Seems to be he was trying downgrade or he was flashing another carrier or other country firmware
Sent from my Golden'd Atrix HD MAXX using xda app-developers app

Did you by any chance take a backup if your CID???
Sounds to me like you've lost your CID and without restoring it there's really not much you can do.
And if by chance you didn't that I'm afraid would mean the phone can't be used.
May the -Mass times Acceleration- be with you...

deveshmanish said:
Did you by any chance take a backup if your CID???
Sounds to me like you've lost your CID and without restoring it there's really not much you can do.
And if by chance you didn't that I'm afraid would mean the phone can't be used.
May the -Mass times Acceleration- be with you...
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Yes，I have lost my CID，and not backup。I have install the app “bootmenu.apk”,It can be used temparily;We hope the engineer can solve the problem completely;

So my friend's little brother messed up his phone with this error. He don't know what CID is and have no backup
Flashing exz didn't help.
Is it dead?

PhoenixNghi said:
So my friend's little brother messed up his phone with this error. He don't know what CID is and have no backup
Flashing exz didn't help.ANd BMM will
Is it dead?
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It's screwed CID - unique number. But you can boot with BP tools, reroot with BP tools, install BMM 0.3.4 from playstore. And BMM will bypass CID via 2ndinit.

How to solve this CID error?

I already answered above you!! You can't solve it, you just can bypass it...
Use this tutorial to root via BP Tools: http://forum.xda-developers.com/showthread.php?t=2078021 .Then install BMM 0.3.4 (on this version you don't need to modify anything, it automated process for A2). And BMM will bypass it via 2ndinit.
Sent from my Atrix 2 using Tapatalk 2

turffe said:
I already answered above you!! You can't solve it, you just can bypass it...
Use this tutorial to root via BP Tools: http://forum.xda-developers.com/showthread.php?t=2078021 .Then install BMM 0.3.4 (on this version you don't need to modify anything, it automated process for A2). And BMM will bypass it via 2ndinit.
Sent from my Atrix 2 using Tapatalk 2
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Hey mate how can i root via BP tools i have no idea could not find any info on the link you provided im back on ICS but can not root to install BMM as i get cid error when root process tries to reboot

jharn06 said:
Hey mate how can i root via BP tools i have no idea could not find any info on the link you provided im back on ICS but can not root to install BMM as i get cid error when root process tries to reboot
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Use Power+Voldown+Voldown. When choose with volup bp tools. When rooting program reboots your phone (screen turns black) - hold volup+down buttons & reboot using bo tools.

turffe said:
Use Power+Voldown+Voldown. When choose with volup bp tools. When rooting program reboots your phone (screen turns black) - hold volup+down buttons & reboot using bo tools.
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Amazing thanks mate im guessing there is no way to actually remove the text at boot?

jharn06 said:
Amazing thanks mate im guessing there is no way to actually remove the text at boot?
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No, you cannot remove text unless you have YOUR OWN backup. You only can bypass it installing BMM 0.3.4 from Play Store (In this version you don't need do anything (it's automated process for A2).

jharn06 said:
Amazing thanks mate im guessing there is no way to actually remove the text at boot?
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If you have previously backed up your CID through BMM or otherwise, you can restore it. Go to recovery, fw flashing and then restore CID. Select the backed up CID from your SD card and let it flash. The error message will be gone.
Remember this only works if YOU backed up the CID. Don't attempt to use someone else's.
Sent from my MB865 using xda app-developers app

Dbstudioz said:
If you have previously backed up your CID through BMM or otherwise, you can restore it. Go to recovery, fw flashing and then restore CID. Select the backed up CID from your SD card and let it flash. The error message will be gone.
Remember this only works if YOU backed up the CID. Don't attempt to use someone else's.
Sent from my MB865 using xda app-developers app
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Restoring CID - fix this problem. How may CID be screwed i dont understand

Big Trouble - Reboot during backup restore

Hi,
I'm in desperate trouble. I was restoring a back up, left the phone on a table and my young son managed to reboot the phone whilst it was in the middle of doing this.
I now have a phone that has seemingly no access to cellular data, phone calls, no wifi, a wiped sd card...nothing. I've tried restoring the back up and other backups without luck. Also a factory reset and flashing rom just results in a boot loop.
Essentially, I'm guessing, the phone is a brick.
Is there anything I can do to rescue this situation? Any help really appreciated!
Cheers,

Have you tried flashing the fastboot images?
Transmitted via Bacon

Thanks for the reply. Yes, I've just tried that using this guide (part 8):
http://forum.xda-developers.com/oneplus-one/general/guides-bacon-timmaaas-how-to-guides-t2839471
but it doesn't like the last command for flashing the zip, keeps saying :
Target reported max download size xxxxxx bytes
archive does not contain 'boot.sig'
archive does not contain 'recovery.sig'
failed to allocate xxxxxbytes
error update package missing system.img
I can't seem to see these sig files, but system image is there.
Again, any help appreciated..

Do you're saying that you did get your phone to boot at some point but have no signal aka no iemi/baseband unknown?
I think you may want to visit my thread http://forum.xda-developers.com/showthread.php?p=55488755

markbencze said:
Do you're saying that you did get your phone to boot at some point but have no signal aka no iemi/baseband unknown?
I think you may want to visit my thread http://forum.xda-developers.com/showthread.php?p=55488755
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Thanks, yes I am reading your thread right now as it turns out .
I did have a back up of my efs and flashed modem1 & 2 by fastboot without luck.
Yes, the system boots and yes when I type *#06# I get imei then blank
So your guide will help?
Cheers

frogger55 said:
Thanks, yes I am reading your thread right now as it turns out .
I did have a back up of my efs and flashed modem1 & 2 by fastboot without luck.
Yes, the system boots and yes when I type *#06# I get imei then blank
So your guide will help?
Cheers
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Yep sure will give it a try

markbencze said:
Yep sure will give it a try
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Fantastic! all sorted
Really appreciate your input!

[Q] Flashing ColorOS fails

I'm trying to flash ColorOS on my OPO (I know CyanogenMod's better blah blah but I'm bored) and it flashes fine using fastboot. I am using the file from here.
However, when the phone boots up, it crashes after showing an 'NV partition' error.
How do I resolve this issue?

AlecRobertson said:
I'm trying to flash ColorOS on my OPO (I know CyanogenMod's better blah blah but I'm bored) and it flashes fine using fastboot. I am using the file from here.
However, when the phone boots up, it crashes after showing an 'NV partition' error.
How do I resolve this issue?
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Post a picture of the error here. And also try to revert back to cyanogenmod.

skyguy126 said:
Post a picture of the error here. And also try to revert back to cyanogenmod.
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Thanks for replying buddy I appreciate it
Flashing CM was fine so it seems to be a ColorOS issue. I'll get a screenshot up for you ASAP.
Thanks again

skyguy126 said:
Post a picture of the error here. And also try to revert back to cyanogenmod.
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Hi bud I did what you said and unfortunately it didn't work

Here is a a photo of the phone, showing the error:

AlecRobertson said:
Here is a a photo of the phone, showing the error:
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The NV partition invalid error is normal I think. I've read somewhere that it's nothing to worry about.

Nexus 5 bricked - HEEELP!!!

Hi, tonight my Nexus 5 updated after that, he called on google setup screen (as if it were the first boot), and began to see a message saying that the store was full, when I see the 16 GB only 128 Mb was available. I tried to flash the Nexus Toolkit original system, but gives error ... when I try to enter the recovery, gives error mounting partitions. Please help me!!! Note: he's no longer under warranty.
Model: Nexus 5 D821 (E) 16 GB, red
sorry for my English, I am Brazilian, and I wrote this using google translator. :crying:

What error are you getting from the tool kit? Have you tried wiping data? Have you tried manually flashing without a toolkit?

audit13 said:
What error are you getting from the tool kit? Have you tried wiping data? Have you tried manually flashing without a toolkit?
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invalid argument error in recovery, failed (remote write fail) in fastboot, and nexus toolkit

The bootloader is unlocked?

audit13 said:
The bootloader is unlocked?
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Yes! And relock does not work. when you restart, it is as if nothing had happened.

I think the emmc is dead because the amount of available memory is minuscule and the bootloader cannot be relocked.

audit13 said:
I think the emmc is dead because the amount of available memory is minuscule and the bootloader cannot be relocked.
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and there's no way to pack without changing the plate? in Brazil it is very expensive, and care is even more expensive. Perhaps LGNPST?

You could try since you have nothing to lose.

audit13 said:
You could try since you have nothing to lose.
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in your opinion, this maybe work? http://forum.xda-developers.com/goo...o-repairing-corrupted-data-partition-t2577447

Not sure if that will solve the problem. If you have no warranty and you've tried everything else, you could try that method.

Using Odin3 i see error when enable "RePartition" SAMSUNG GALAXY XCOVER 3

hI i did success flash but i need the old data to be removed.
When activate RePartition i see the following error:
https://ibb.co/iOrki5
How to have what i want ?
Thanks

diretouch said:
hI i did success flash but i need the old data to be removed.
When activate RePartition i see the following error:
https://ibb.co/iOrki5
How to have what i want ?
Thanks
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What area you trying to do, wouldn't a simple factory reset achieve this?