Database Info

Blacklisted?

In a full T-Mobile coverage area I lost the signal. When I attempt to connect it says this sim can't be used on the network? Factory reset and It's still the same.
Sent from my HTC One S

Could use more info
But, have you called tmobile and see if they can change towers to reconnect you or get a new sim
did you pull sim
check your apn settings
are you ok on wifi

Go into Settings / Mobile network / Network Operators / Select Automatically.
it will say searching for network and it will register on T mobile's network. after that you should have Voice / Data
Happened to me Once (or twice, cant remember) on my HTC Sensation

assumed OP already tried that--hope so--

rugmankc said:
Could use more info
But, have you called tmobile and see if they can change towers to reconnect you or get a new sim
did you pull sim
check your apn settings
are you ok on wifi
Click to expand...
Click to collapse
I haven't called T-Mobile yet, just got home.
Wifi works, I opened this thread over WiFi.
I don't get a signal at all, so I don't think this is an APN problem.
solracarevir said:
Go into Settings / Mobile network / Network Operators / Select Automatically.
it will say searching for network and it will register on T mobile's network. after that you should have Voice / Data
Happened to me Once (or twice, cant remember) on my HTC Sensation
Click to expand...
Click to collapse
I tried that and rebooted. I put my sim in a Motorola Defy, and it works perfectly. I'm about to call T-Mobile and the guy I bought it from.
Here's a picture of what it says after I tried the Select Automatically:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

if it never worked and you bought it from someone--maybe just a new sim needed
hope no hw issues

rugmankc said:
if it never worked and you bought it from someone--maybe just a new sim needed
hope no hw issues
Click to expand...
Click to collapse
It has been working since I purchased it last week. I'm chatting with T-Mobile now.

good luck--

rugmankc said:
good luck--
Click to expand...
Click to collapse
I purchased it on eBay, so I can always open a case.

The rep confirmed it was blocked today Now to call the seller and more than likely open a case.

I was going to say "sims die", get a new one, but a lot of recent posts lead me to say "don't buy a phone on ebay unless you are prepared for it to be stolen and blocked".

yeah, i would never do that. maybe craigslist where i can locally pu and try
but, it is what it is and hope the OP gets it sorted

Now what :beer::what:
Sent from my HTC One S using xda premium

huh i don't get it

The seller was very nice, I'm shipping it back today. I purchased it from Discount Wireless in IL. They probably bought it used, and someone reported it stolen.

Glad it's working out--

[Q] No APN Specified on Device

Okay so basic rundown of my problem. I am on a Verizon HTC One M8 with CM11, latest snapshot. I flashed Cyanogen about a week ago, and ever since then I've had this problem. I am unable to send or receive any MMS messages while at home. I think this can be attributed to the fact that I have a Verizon network extender at my house. What I have tried so far
Reseting my APNs to default
Adding APN in manually
Running the CM11 APN fix from Root Tweaker
Nothing has worked so far. Whenever I try to enter an APN in by myself, it doesnt add for some reason unknown to me. Also, whenever I go into my APN settings, there is literally nothing on the list.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
At this point I have no clue what to do. I am 99% sure that the extender is the culprit, just have no idea how to fix it. Any help is appreciated.

zbaylin said:
Okay so basic rundown of my problem. I am on a Verizon HTC One M8 with CM11, latest snapshot. I flashed Cyanogen about a week ago, and ever since then I've had this problem. I am unable to send or receive any MMS messages while at home. I think this can be attributed to the fact that I have a Verizon network extender at my house. What I have tried so far
Reseting my APNs to default
Adding APN in manually
Running the CM11 APN fix from Root Tweaker
Nothing has worked so far. Whenever I try to enter an APN in by myself, it doesnt add for some reason unknown to me. Also, whenever I go into my APN settings, there is literally nothing on the list.
At this point I have no clue what to do. I am 99% sure that the extender is the culprit, just have no idea how to fix it. Any help is appreciated.
Click to expand...
Click to collapse
restart the phone,then do everything.
i found one way to make them work,one bad thing it's that if you restart the phone you will have to do it again,but at least it's working again.
select the apn from verizon,the only field we can modify it's the APN
then enter the info from your carrier,for example :
fast.t-mobile.com in the case of t-mobile
vzwinternet in the case of verizon
as we know that field changes with our carrier but they just were some apn's i found on internet.
then save the apn,it worked on my GSM carrier again with 4G LTE.
i hope you get data again,let me know.

[Q] Weird WiFi issue since Lollipop

I do have an annoying and weird problem with connecting to Wifi networks since updating to Android 5.0
When mobile data is on, I cannot connect to any wifi network, I only get this symbol
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
, it does not switch to wifi , instead internet still uses the cellular network.
Only when I turn of mobile data, it does connect to wifi as it should. The weird thing is that this happens in every ROM I have tried, stock 5.0.0, cm12 unofficial, 5.0.1, now 5.0.2, different kernels , same thing.
I never had any problems like this with Android 4.4.4

Go to Settings, Developer Options and see if "Aggressive WiFi to Cellular Handover" is checked. If yes, uncheck it and report back.

JayR_L said:
Go to Settings, Developer Options and see if "Aggressive WiFi to Cellular Handover" is checked. If yes, uncheck it and report back.
Click to expand...
Click to collapse
No it was not checked, tried it again , checked this time, same problem

I wonder if carrier APN settings could have something to do with it... I don't know enough to help you much... It definitely is a weird problem.
Can you try borrowing a friend's SIM card and see if it works? It would have to be from a different carrier but that's all I can think of...

JayR_L said:
I wonder if carrier APN settings could have something to do with it... I don't know enough to help you much... It definitely is a weird problem.
Can you try borrowing a friend's SIM card and see if it works? It would have to be from a different carrier but that's all I can think of...
Click to expand...
Click to collapse
Thanks for the help, I will try it with a different sim card later, but if this is true, how did it only become a problem since using Android 5.0 and not before?

That, zsajak, astounds me... Although I've seen that lollipop is better at getting automatic APN settings than KitKat was...

I tried it with a different sim card from a friend, who has also a nexus 5 running lollipop where everything is working fine.
Tried his simcard, the same problem on my phone, it does not connect to WiFi as long as mobile data is on.

Damn, man. And his Nexus 5 works fine on your router? I'm at loss...

Yes, connects instantly to WiFi, no problems whatsoever

Hello guys, I would like to ask for help. I have Nexus 7 2013 and all of a sudden since yesterday I am not able to connect to WiFi. I can turn on the WiFi I can see list of networks I can connect but after 3-5 seconds I got disconnected and after that I am not able to connect to that network. I got message "failed to connect to network" My tablet is now unusable..
I searched some tips but none was working. Would you please be able to advise what could have happen? Again with me this happened shortly after Android Lollipop 5.0.1 was applied on tablet.
Also I have tried to start internet over bluetooth - I created bluetooth conenction over my android phone (running 4.1.1) and nexus was not able to connect over bluetooth to my phone to get the internet... both were paired... I have tried with other tablet (running 4.4.4) and it was able to connect
Thank you for all your help.

Can't connect to network suddenly and emergency calls only

Today i went on business trip and while on plane i put airplane mode on. Upon landing i couldn't connect to network anymore, it gives me 2 errors depending if i manually select network or try automatically, those 2 are Unable to connect. Try later and Error while searching for network.
I reset network settings, restarted phone, reset it, tried different sim in my phone and it didnt work either, mine did in other phone. I dont known what to do besides wait to go home and give it to service since its under wattany... any ideas please?

N_L said:
Today i went on business trip and while on plane i put airplane mode on. Upon landing i couldn't connect to network anymore, it gives me 2 errors depending if i manually select network or try automatically, those 2 are Unable to connect. Try later and Error while searching for network.
I reset network settings, restarted phone, reset it, tried different sim in my phone and it didnt work either, mine did in other phone. I dont known what to do besides wait to go home and give it to service since its under wattany... any ideas please?
Click to expand...
Click to collapse
is your phone rooted or did you install a custom rom/kernel on it?

All stock
I get bars but cant get on network. Carrier back home said i seem connected and reset it but it's not card issue as i tested for that...

Maybe this can help
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

I can also open and browse carrier sim app but cant receive resulting messages from stuff there or make a call...weird stuff

N_L said:
I can also open and browse carrier sim app but cant receive resulting messages from stuff there or make a call...weird stuff
Click to expand...
Click to collapse
You didn't say but have you tried a reboot?

At least20 times, wiped cache too

Came home and network works... I'm still taking it to service but don't know how they'll or I can test it. Other sim produced same error abroad so it's not that...
Edit:
Bit of an update:
I called my warranty place they said phone is from Italy which now made sense but that it should work. I ran imei check and it says blacklisted. I bought it new unsealed with warranty from official place so now I'm gonna need a new phone, right?

It is the bug of Samsung. I am having the same problem all the time on both S8+ and S7Edge. Iphone 6 is fine. Typical answer form Samsung is 'network or sim' related. O2 is saying problem with your phone. When I choose network manually everything is working. As a fix you can turn 4g off when roaming

Lte not working after factory reset

Hi all, I first have this error whenever I update or install new app. It'll show up the notification this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Then the sim lost its signal and lock my phone automatically. I'm not sure how to fix this, so I made a factory reset, however, the problem still persist.
Worst (at least to me), the lte does not working at all. I tried "search providers" both manually and automatically, restarted, re-plug the sim out but still not working.
I bought this phone international version; T-mobile sim.
Can anyone please help? Just bought this phone for 2 weeks and feel bad if this can't be solved.
Thank you.

Is your apn correct?

bidarin_grandis said:
Hi all, I first have this error whenever I update or install new app. It'll show up the notification this:
Then the sim lost its signal and lock my phone automatically. I'm not sure how to fix this, so I made a factory reset, however, the problem still persist.
Worst (at least to me), the lte does not working at all. I tried "search providers" both manually and automatically, restarted, re-plug the sim out but still not working.
I bought this phone international version; T-mobile sim.
Can anyone please help? Just bought this phone for 2 weeks and feel bad if this can't be solved.
Thank you.
Click to expand...
Click to collapse
I cannot see what error you are getting but I will bet it has to do with Visual Voicemail.
Here is what to do for this error:
Go to settings > Apps & Notifications > App info > Phone > select "Force Stop > then select Storage > then Clear Cache > then Clear Data. Then get out of settings and open phone app > top right corner select three dots > settings > calls > Voicemail > there is the Visual Voicemail toggle....turn it off > then reboot. I was able to do a Play Store update and the error message is gone. Follow my steps to make it work for you.
As for LTE...how do you know you are not getting LTE? Remember that on this phone, international version, on T-Mobile that it will ONLY say 4G. This is correct. I have the same phone on T-Mobile. Also, when making a phone call it will drop to 3G for data while in the call...normal.