Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Kishel Raj said:
Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Click to expand...
Click to collapse
Did you try factory resetting with the code? That should help you! And please post this in the Q&A section henceforth!
Sorry. Moving to Q&A
Thread Moved to Q&A
pls try this *2627*3855#
warning it will erase all user data.. ^^
Sent from my GT-I9003 using xda premium
Thanks.
Funny thing is i tried the reset codes. And only some work. I tried the reset code *2627*3855# . But I get an error saying its a connection probelm or invalid MMI code.
Sorry bangalorerohan. But I am not getting any replies in the Q&A section. I will just continue here for now..
Tell me the method you used to flash the new FW! I will tell you your error!
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Kishel Raj said:
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Click to expand...
Click to collapse
I think you have done everything correctly. Maybe it's a hardware problem because your sd card keeps unmounting. Have you dropped it? They best way is to send it to service center for repair.
Sent from my GT-I9100 using xda premium
reflashing back to froyo
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Kishel Raj said:
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Click to expand...
Click to collapse
play dumb, dont mention you flashed, tell them you tried to update with kies and since then the FW is acting up, you can't make calls anymore etc
Interestingly... i have exactly the same problem. I have had this problem for abt 4 months now and i have tried everything (except sending it back to the repair centre). I don't think its a hardware problem but more of a bad flash somewhere in between.
i have been searching the net for ages for a solution... have yet to find any.
Hi all:
I've got the same problem!!
Has any one a solution? I'm crazy with this.
Why do i keep posting on threads that have already been resolved!!
BassBlaster said:
Why do i keep posting on threads that have already been resolved!!
Click to expand...
Click to collapse
what's been resolved?
Hi Folks,
I am having big problem now, recently I upgraded my phone to GB 2.3.5.
List of issues I am facing right now:
1. Can't download any apps from Market- it says "download unsucessful" eventhough I have much space and cleared app cache.
2. Kies not at all detecting my device firmware version, sometime it is not at all detecting my device itself.
3. If you select 3X4 keypad and tried to type something- its typing numbers insted of alphabets.
4. Final- not able to factory reset!
I am confused now, please help me!
flash again, then see
sanuswt said:
Hi Folks,
I am having big problem now, recently I upgraded my phone to GB 2.3.5.
List of issues I am facing right now:
1. Can't download any apps from Market- it says "download unsucessful" eventhough I have much space and cleared app cache.
2. Kies not at all detecting my device firmware version, sometime it is not at all detecting my device itself.
3. If you select 3X4 keypad and tried to type something- its typing numbers insted of alphabets.
4. Final- not able to factory reset!
I am confused now, please help me!
Click to expand...
Click to collapse
what rom r u using? upgrade from kies or odin?
facing Same issues
I am too facing the same issues since the GB upgrade.
Upgrade done through kies, Device never flashed or rooted.
Not able to install new apps (error says not sufficient space)
Not able to factory reset using code(*2767*3855#)
Not able to factory reset using inbuilt option.
Was able to reset using Recovery console but showed many red messages like "cannot access cache"
"failed to mount cache" etc etc.
Kies not detecting firmware.
Let me know if any of you have solved this issues.
I am thinking of going to Service center.
Flash via Odin guys...
Flash XXKPE twice >> XXKPQ/DDKP3/XXKPM/XXKPN
hi
on xxkp3 i hadnt faced any issues - faced issues after moving to dxkp9 and rooting/deodexing. After that i tried xxkph, xxkpq, moved back to xxkp3, moved back to xxkb3 (froyo) and finally since nothing seemed to solve the random restarts (i also ALWAYS got an "Internal SD card unexpectedly removed" error on ALL roms) i moved to ddkb2 and gave the phone to samsung service centre yesterday. i always flashed each rom twice and always did a factory reset/cache wipe after install
not sure what they'll do....the ridiculous chap gave me some spiel about viruses on android. that totally dashed any hopes i had that the phone would be fixed.
what are my options? thinking of exchanging it for a motorola fire (i need a working phone, and unfortunately ive gotten accustomed to android so need google services like contacts etc). Not sure about samsung's build quality in case this is a hardware issue.
Once - Twice per day
I tried everything, new battery, new simcard, a lot of roms (GB and froyo)
Problem does'nt exist when phone connected to charger/usb
any solution ?
Wipe cache and wipe dalvik cache !!!
andriu123 said:
Once - Twice per day
I tried everything, new battery, new simcard, a lot of roms (GB and froyo)
Problem does'nt exist until charging
any solution ?
Click to expand...
Click to collapse
You say your problem arises when you plug it in for charging all i can think of is maybe the usb connection port is faulty.. Because when i make roms i always plug and unplug the phone from my pc and when i am using Ubuntu my pc shuts off when i connect it.. Or if i am on windows it gives me blue screen of death.. And the fault is the LG usb bus driver i don't know that could be it but mines happen because i get excited and plug it in to fast lol..
Meemo23 said:
You say your problem arises when you plug it in for charging all i can think of is maybe the usb connection port is faulty.. Because when i make roms i always plug and unplug the phone from my pc and when i am using Ubuntu my pc shuts off when i connect it.. Or if i am on windows it gives me blue screen of death.. And the fault is the LG usb bus driver i don't know that could be it but mines happen because i get excited and plug it in to fast lol..
Click to expand...
Click to collapse
sorry for my english
I mean problem doesn't exist when phone is connected to chsrger/pc
and I wiped everything and still shuts down
I had that problem before after upgrading a custom firmware. Do a full backup of all application using Titanium Backup. Then delete all files in internal SD ".asecure" folder, do wipe cache, wipe dalvik cache, wipe batery stats, full wipe/factory reset.
Then fresh install firmware through CWM. The restore application and some important data only from Titanium Backup. Don't ever restore all system data. Just important stuff such as contact, sms, mms, calendar etc.
cyclonmaster said:
I had that problem before after upgrading a custom firmware. Do a full backup of all application using Titanium Backup. Then delete all files in internal SD ".asecure" folder, do wipe cache, wipe dalvik cache, wipe batery stats, full wipe/factory reset.
Then fresh install firmware through CWM. The restore application and some important data only from Titanium Backup. Don't ever restore all system data. Just important stuff such as contact, sms, mms, calendar etc.
Click to expand...
Click to collapse
done, waiting for poweroff
andriu123 said:
Once - Twice per day
I tried everything, new battery, new simcard, a lot of roms (GB and froyo)
Problem does'nt exist when phone connected to charger/usb
any solution ?
Click to expand...
Click to collapse
i have EXACTLY the same problem since i bought my phone, i'm close to finding the reason why this problem occurs (since i've sent my phone to lg twice, and twice they said they can't find anything wrong with the phone and return it to me exactly as it was, i'm trying to identify the problem before sending it again...maybe then they'll fix it...i'm not even gonna comment on lg service :| ). have you tried turning on your phone without simcard & memorycard inserted? does it still shutdown by itself?
EDIT: i don't think any amount of cleaning and reflashing will solve your problem...i've tried that a bunch of times before sending it to service and never had success...
ptmaniac said:
i have EXACTLY the same problem since i bought my phone, i'm close to finding the reason why this problem occurs (since i've sent my phone to lg twice, and twice they said they can't find anything wrong with the phone and return it to me exactly as it was, i'm trying to identify the problem before sending it again...maybe then they'll fix it...i'm not even gonna comment on lg service :| ). have you tried turning on your phone without simcard & memorycard inserted? does it still shutdown by itself?
EDIT: i don't think any amount of cleaning and reflashing will solve your problem...i've tried that a bunch of times before sending it to service and never had success...
Click to expand...
Click to collapse
I have that problem since my o3d returned from lg service after replacing mainboard (hw bricked) with v21a. I tried today without SDcard and after 4 hours guess.... yes power off :/
now I trying to do exactly like Cyclonmaster wrote, we'll see helps or not......
if not..... looking for GS2
without sim and memory card mine went 24h without shutting down.i think it never lasted this long before...i had already tired another sim & memory card before and it still shuted down so i know it's not my sim or my sd, i think it's either the phone sim reader or sd reader. currently testing sim on and no sd, 6h without shutdown so far...
ptmaniac said:
without sim and memory card mine went 24h without shutting down.i think it never lasted this long before...i had already tired another sim & memory card before and it still shuted down so i know it's not my sim or my sd, i think it's either the phone sim reader or sd reader. currently testing sim on and no sd, 6h without shutdown so far...
Click to expand...
Click to collapse
I've tested without sdcard, and after few hours phone shuts down
Replaced simcard too, and doesn't helped
maybe this is superuser problem
ps. lates solution failed, after ten hours phone down
new simcard and no memorycard shutdown after 16h... i don't think it's super user related, as my phone had the problem since i got it (very very stupid me not sending it back right away) and had the problem before i touched anything in the software. and i'm currently using official v21a not rooted or messed with in any way and i still got the shutdowns...i still think it's something to do with the memorycard / reader since with no memorycard inserted the shutdowns are way less frequent...
i'll continue to make a few tests before i send the phone to service the third time.
if lg can't fix it the third time i'll probably find legal help...
bingo
Ihthink I found solution
Yesterday I was replaced simcard to other (other operator) and phone works without shutdowns
My solution is:
flash kdz without simcard and sdcard
how long have you been without shutdowns? which rom did you flash with kdz flasher? i had already flashed back to stock with kdz but i didn't remove the sim and sd while flashing and shutdowns still happened after. how did you flash exactly? thanks
ptmaniac said:
how long have you been without shutdowns? which rom did you flash with kdz flasher? i had already flashed back to stock with kdz but i didn't remove the sim and sd while flashing and shutdowns still happened after. how did you flash exactly? thanks
Click to expand...
Click to collapse
1. backup internal sd to pc
2. remove external sd, insert to card reader or something, backup, format (full, not quick)
3. remove sim
4. boot, erase internal SD
5. reboot to CWM, wipe cache, data, battery stats, dalvik
5. boot, enable USB debugging
6. connect to pc via USB
7. flash KDZ (21D)
8. in case no USB connection poweroff don't close flash utility, disconnect USB, poweroff o3d, remove battery, connect USB and then pwron+vol up, after 5 seconds click restart in kdz flash tool
9. wait few minutes
10. when flashing ends close program, disconnect usb put in battery and do pwron+vol down (to enter to LG recovery)
11. wipe anything (data, NV recovery)
12. reboot
13. still without sim and ext sd
14. turn on usb debugging
15. root (megatron)
16. insert simcard
17. boot, config googe account and market
18. install rom manager from market
19. install cwm from rom manager
20. reboot to CWM
21. wipe anything
22. in CWM connect USB and mount usb storage
23. copy new rom (RushDroid 3.6)
24. umount usb storage
25. install copied rom
26. wipe anything
27. reboot
28. set up phone
29. poweroff, insert praviously formatted extsd
30. poweron and enjoy
ps. rushdroid is overclocked by default, yout o3d may be unstable (reboots too)
in that case set in setcpu cpu speed to 800 MHZ (I know, is underclock, but very very fast)
by the way, since last flashing i Have one poweroff, now uptime is almost 30 hrs
tkx for the step by step guide, i'll try it tomorrow and test for a while then post feedback
well, flashing without simcard or sdcard won't fix the problem, after ~20 hours my o3d power off :/
today he go to service warranity
same here, doesn't matter what i do always got shutdowns...not so frequent as before but still very annoying. i hope you have more luck with lg service than i did...i already sent them the phone two times and the only thing they did was "software update and factory reset", which obviously didn't solve anything... :|
yeah
I found the solution, My O3D was in service warranity two times, first he back with new software (no repair) and problem still exist
second visit in service replaced mainboard, and now everything is OK
ps. word KEY for people from service warranity:
03D randomly power off's but when he is connected to AC charger, then everything is fine
since i installed the v21e rom i haven't been having shutdowns, but reboots instead lol... only once a day or less, and at least i hear it rebooting.
i think my problem is the same you had and probably only fixable by motherboard replacement... i'll send it to support some more times when i have the patience. lg support really sucks and they have lost me as a customer because of that.
Good day, I dont know what happened to my phone. I'm just charging and this message popped out.
"Encryption was interrupted and can't be completed. As a result, the data on your phone is no longer accesible.
To resume using your phone you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up on your Google account." and a reset phone button.
I already did reset the phone, but the said message is still there,
i tried many things like flashing twrp through fastboot and then format data but it says cant mount storage,
flashed stock rom thru miFlash but same message appears, flashed custom rom but all apps are crashing and rebooting, flashed china rom still the message is there.
any suggestions? need help badly.
thankyou.
Sound alike the devices corrupted its self. Known to happen with Xiaomi devices. The hardware just ends up failing after a short amount of time.
Time to send it back for repair.